Attachment 1 -MPC SOW Rv1.pdf

STATEMENT OF WORK

LAST UPDATED: 10/7/2024 PAGE 1/14

STATEMENT OF WORK (SOW)

FOR

Maintenance Procedure Card Development and Drafting Support for Long Range Enforcer (LRE) Product Line

1.0 GENERAL

1.1 BACKGROUND

The Surface Forces Logistic Center (SFLC) Long Range Enforcer (LRE) Product Line (PL) provides Hull, Mechanical, and Electrical (HM&E) logistical support for 282’ WMEC, 399’ WAGB, 418’ WMSL, 420’ WAGB, and 460’ PS Cutters. Development services in reference to this requirement include Maintenance Procedure Card Development (MPC) support, defined as individual documents that provide detailed instructions for completing maintenance tasks on equipment systems and drafting support is defined as creating and modifying developed engineering drawings and correcting drawing elements using AutoCAD to align with USCG engineering drawing requirements. Both functions are required to maintain and prolong operations of Coast Guard assets.

1.2 SCOPE

This document provides a Statement of Work to provide Maintenance Procedure Card (MPC) Development support, Draftsman support, and MPC Team Lead support services. The Scope of this task provides Maintenance Procedure Card Development (MPC) and Drafting Support for Long Range Enforcer (LRE) Product Line. Generally, this includes all Hull, Mechanical and Electrical (HM&E), and Electronics systems and equipment installed on all LRE assets to include: 282’ WMEC, 399’ WAGB, 418’ WMSL, 420’ WAGB, and 460’ PS cutters.

1.2.1 Long Range Enforcer Product Line requires contractor sustainment support in the areas of Maintenance Procedure Card development and drafting for the WMEC/WAGB/WMSL/PS cutter classes. The contractor will provide services to complete and support the continued development, updating, and revising of Maintenance Procedure Cards and Drawings of systems and equipment across all LRE assets in accordance with references outlined in this SOW and the COR’s guidance.

1.2 References

COMDTINST M9000.6 (series), Naval Engineering Manual

CGTO PG-85-00-230-G, Joint Maintenance Procedure Card (MPC) Development Process Guide

CGTO PG-85-00-30-S, Reliability Program Process Guide

1.2.1 CGTO PG-85-00-40-G, Joint Surface Time Compliance Technical Order (TCTO) Process Guide

DHS Instruction Handbook 121-01-007

1.2.2 COMDTINST 5520.12D, Personnel Vetting Program (Security Clearance, Suitability, and Credentialing)

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1.2.3

1.0 SPECIFIC REQUIREMENTS

2.1 Maintenance Procedure Card (MPC) Developer. The Contractor Shall:

2.1.1 Maintenance Procedure Cards are defined as individual documents that provide detailed instructions for completing maintenance tasks on equipment systems.

2.1.2 The contractor shall develop and provide Organizational and Depot-level MPCs written at the comprehension level of a recent graduate from a rated technical school (A-School).

Organizational maintenance is defined as the first level of maintenance that can be performed on equipment without specialized training. It includes tasks such as repairing, inspecting, servicing, lubricating, adjusting, or replacing minor parts for assorted systems, equipment, and structures using applicable references and standard repair specifications. Depot-level maintenance is defined as comprehensive overhaul or reconstruction of components. It can also refer to the skills, facilities, and equipment required to perform overhauling, upgrading, or rebuilding parts, assemblies, or subassemblies, and testing equipment using applicable references and standard repair specifications. The capability to produce professional quality MPCs is defined as:

• Equipment nomenclature is standardized using Cognos Platform Load List or Fleet Logistic System (FLS) Configuration data.

• Keen understanding of Ship’s systems to ensure correct system components are identified upon MPC creation.

• Understanding of CG technical and manufacturer’s manuals for developing detailed instructions for completing a specified task. Example: Main Diesel Engine Lube Oil Change. Provide detailed step-by-step instructions on how to properly change the oil on an engine using CG related technical documents and drawings.

2.1.3 Validation of Maintenance Procedure Cards (MPCs) shall be completed prior to releasing MPC from Step 1-MPC Development within the Surface MPC Development Portal (SMDP):

• Verify CG-22 recommendations were completed as requested. If the recommended changes are unclear to the developer, they shall reach out to the CG-22 submitter for clarification prior to submittal.

• Verify Components are correctly listed.

• Verify number of components are correctly listed.

• Verify personnel required for task.

• Verify locations of equipment. Equipment location can be found using FLS Configuration or reaching out to LREPL support personnel.

• Verify source documentation.

• Verify references.

• Verify tools/test equipment

• Verify expendables and consumables.

• Verification of steps for completing tasks for end-user comprehension.

2.1.4 Once the MPC has been verified the contractor shall submit the MPC in SMDP to the next step, notify and provide and copy of the completed documents to the Team Lead and provide date released.

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2.1.5 The contractor shall understand the CG-22 Maintenance feedback process. Shall understand how to submit, review, and locate individual CG-22’s within CG Logistics Information Management System (CG-LIMS) Surface Technical Information Portal (STIP).

2.1.6 Prepare and deliver completed copies of documentation developed when directed by the Contracting Officer

2.1.7 The contractor shall Comply with the task completion time set in the milestones set in SFLC Central or the COR designated tracking database. If the contractor cannot complete the assigned task by the date required, they shall notify the COR at least five days prior to the schedule.

2.1.8 The Contractor shall complete any other maintenance procedure card supported tasks in support of the repair and maintenance of LREPL assets

2.2 Draftsman. The Contractor Shall:

2.2.1 Modify developed technical engineering drawings and correct drawing elements using AutoCAD to align with USCG engineering drawing requirements. Other tasks may include application of a USCG standard border AutoCAD blocks; removing revision markings to create an “Initial Release” drawing; and updating tables, text, dimensions, etc…based off of detailed ‘red lined’ drawings.

3.0 CONTRACTOR PERSONNEL

The Contractor shall provide qualified personnel to perform all requirements in this Statement of Work within the period of performance specified. When replacing Key Personnel, the Contractor shall submit resumes to the Contracting Officer in accordance with Section 3.4. Resumes will not be required for non-Key Personnel unless replacing personnel supporting the contract activity. See Section 3.4 “Key Personnel”. Options will be exercised in accordance to FAR 52.217-9.

Table- 1 MPC/Drafting Support Team Classification LOCATION Contracted Roles FTE/PTE or Per Hour

Off Site MPC Developer 4.0 FTE

Off-Site Senior MPC Developer

(Team Lead – Key Personnel)

1.0 FTE

Off Site Draftsman 1.0 PTE (Part Time)

Off Site Optional MPC developer

FTE 1.0 FTE

Off Site Optional MPC developer

FTE 1.0 FTE

Off Site Optional MPC developer

FTE 1.0 FTE

3.1 QUALIFIED PERSONNEL

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The Contractor shall provide full time qualified personnel (an FTE shall be defined as working an estimated 1792 hours) and part time qualified personnel (an PTE shall be defined as working an estimated 896 hours) to perform all requirements specified in this SOW. A filled position is defined as having a person who has been fully validated through the security onboarding process and has their Common Access Card (CAC) in-hand. Contractor personnel performing the requirements shall have the following qualifications:

3.1.1 Senior Maintenance Procedure Card (MPC) Developer (Team Lead)- Shall have a minimum of six years’ experience providing USCG entities with HM&E Maintenance Procedure Card Development for various CG assets, to include, but not limited to 282’ WMEC, 399’ WAGB, 418’ WMSL, 420’ WAGB, and 460’ PS cutters. The government requires the MPC Developer to possess the knowledge, qualifications, and experience listed below.

• Shall have minimum two years’ federal agency leadership experience.

• Shall be able to supervise, direct, and perform quality assurance reviews on work conducted by Maintenance Procedure Card (MPC) Developers.

• Technical experience in the operation, repair, and support of HM&E equipment.

• Technical experience in the use of Coast Guard Standard Workstation III.

• Good writing skills, utilizing the applicable documentation resources.

• Technical experience in Microsoft® Power Point©, Microsoft® Word©, Microsoft

Paint®, Microsoft® Excel©, Microsoft® Project©, Microsoft® Office© 365 Suite, Microsoft Teams, and Skype.

• Knowledge of the Coast Guard Surface Forces Logistics Center (SFLC) supply support procedures.

• The Contractor shall complete Reliability-Centered Maintenance (RCM) analysis. RCM analysts are required to be certified by the Coast guard or NAVSEA as RCM analysts. RCM is used to develop maintenance requirements for systems affected by design changes. The training is offered by NAVSEA on about a monthly basis in Fairfax, VA. The course is also offered by the Coast Guard virtually or at the Coast Guard Yard facilities in Baltimore, Md RCM analysis documentation shall be submitted to the Coast Guard for review and approval. If the Contractor is required to obtain RCM training, it shall be solely at the expense of the contractor. The government will not compensate the contractor for any hours spent to obtain RCM certification. If the personnel offered are not already RCM certified upon task award, they must attain certification within 6 months.

3.1.2 Maintenance Procedure Care (MPC) Developer- Shall have a minimum of four year’s experience providing USCG entities with HM&E Maintenance Procedure Card Development for various CG assets, to include, but not limited to 282’ WMEC, 399’ WAGB, 418’ WMSL, 420’ WAGB, and 460’ PS cutters. The government requires the MPC Developer to possess the knowledge, qualifications, and experience listed below.

• Shall possess all requirements for MPC Developer as outlined in this statement of work.

• Technical experience in the operation, repair, and support of HM&E equipment.

• Technical experience in the use of Coast Guard Standard Workstation III.

• Good writing skills, utilizing the applicable documentation resources.

• Preferred experience in Microsoft® Power Point©, Microsoft® Word©, Microsoft

Paint®, Microsoft® Excel©, Microsoft® Project©, Microsoft® Office© 365 Suite, Microsoft Teams, and Skype.

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• Knowledge of the Coast Guard Surface Forces Logistics Center (SFLC) supply support procedures.

• The Contractor shall complete Reliability-Centered Maintenance (RCM) analysis. RCM analysts are required to be certified by the Coast guard or NAVSEA as RCM analysts. RCM is used to develop maintenance requirements for systems affected by design changes. The training is offered by NAVSEA on about a monthly basis in Fairfax, VA. The course is also offered by the Coast Guard virtually or at the Coast Guard Yard facilities in Baltimore, Md RCM analysis documentation shall be submitted to the Coast Guard for review and approval. If the Contractor is required to obtain RCM training, it shall be solely at the expense of the contractor. The government will not compensate the contractor for any hours spent to obtain RCM certification. If the personnel offered are not already RCM certified upon task award, they must attain certification within 6 months.

3.1.3 Draftsman- Shall have Minimum education requirement of an Associate’s degree or at least two years of job-related experience or equivalent job-related experience. The government requires the Draftsman to possess the knowledge, qualifications, and experience listed below.

• Expert level ability to create and modify drawings, illustrations and diagrams using AutoCAD software.

• Able to gain an understanding of USCG general drawing practices and procedures.

• Should have a general naval engineering knowledge including Hull, Mechanical, Electrical and Electronic components.

3.2 NATURE OF SERVICES

Contractor employees performing services under this order will be controlled, directed, and always supervised by management personnel of the Contractor. The tasks, duties, and responsibilities set forth in this task order may not be interpreted or implemented in any manner that results in any Contractor employee creating or modifying Federal policy, obligating funds of the United States Government, overseeing the work of Federal employees, approving Federal licensing actions and inspections, approving any contractual documents, determining what supplies or services are to be acquired by the Federal Government, providing direct personal services of any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The contractor shall report to the COR anytime direction is given to the Contractor by government personnel.

3.3 CONTINUITY OF SUPPORT

The Contractor must ensure that the contractually required level of support for this requirement is always maintained. The Contractor must ensure that all contract support personnel are available for the workday (to accommodate for time zone differences, contractors shall be available between the hours of 1100-1500 EST Monday-Friday) to respond to communications.

The Contractor shall respond to communications within two hours of receipt. If for any reason the Contractor staffing levels are not maintained due to vacation, leave, appointments, etc., and replacement personnel will not be provided, the Contractor shall provide e-mail notification to the Contracting Officer’s Representative (COR) prior to employee absence. Otherwise, the Contractor shall provide a fully qualified replacement.

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3.4 KEY PERSONNEL

Before replacing any individual designated as Key by the Government, the Contractor must notify the Contracting Officer no less than 15 business days in advance, submit written justification for replacement, and provide the name and qualifications of any proposed substitute(s). All proposed substitutes must possess qualifications equal to or superior to those of the Key person being replaced, unless otherwise approved by the Contracting Officer. The Contractor must not replace Key Contractor personnel without approval from the Contracting Officer. The following Contractor personnel are designated as Key for this requirement.

Key personnel are the Project Manager and the MPC Developer Team Lead.

3.5 PROJECT MANAGER

The Contractor shall provide a Project Manager who shall be responsible for all Contractor work performed under this SOW. The Project Manager shall be a single point of contact for the Contracting Officer and the COR. During any absence of the Project Manager, only one alternate must have full authority to act for the Contractor on all matters relating to work performed under this contract.

3.5.1 The Project Manager shall be a single point of contact for the Contracting Officer’s Representative (COR). It is anticipated the Project Manager shall be one of the senior level employees provided by the Contractor for this work effort. The Project Manager and all designated alternates shall be able to read, write, speak, and understand English. The Project Manager is not considered an on-site contract person under this task.

3.5.2 The Project Manager shall be available to the COR via telephone between the hours of 0800 and 1600 EST, Monday through Friday, and must respond to a request for discussion or resolution of technical problems within 8 hours of notification.

3.6 EMPLOYEE IDENTIFICATION

Contractor employees visiting Government facilities shall wear an identification badge that, at a minimum, displays the Contractor name, the employee’s photo, name, clearance-level and badge expiration date. Visiting Contractor employees shall comply with all Government escort rules and requirements. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent and always display all identification and visitor badges in plain view above the waist. Contractor employees working on-site at Government facilities must wear a Government issued identification badge. All Contractor employees must identify themselves as Contractors when their status is not readily apparent (in meetings, when answering Government telephones, in e-mail messages, etc.) and display the Government issued badge in plain view above the waist at all times.

3.7 EMPLOYEE CONDUCT

If a Contractor is visiting a Government facility, the Contractor’s employees shall comply with all applicable Government regulations, policies, and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of DHS uniforms, and possession of weapons, etc.) when visiting or working at Government facilities. The Contractor shall ensure Contractor employees present a professional appearance at all times and that their

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conduct shall not reflect discredit on the United States or the Department of Homeland Security.

Upon arrival to government facility, the Contractor employee(s) shall check-in with Command Security Officer for an “Arrival Brief” on Department of Homeland Security established rules, regulations and policies concerning safety and security.

3.8 REMOVING EMPLOYEES FOR MISCONDUCT OR SECURITY REASONS

The Commanding Officer or Senior Occupant may direct the Contractor employee to leave and not return to the Coast Guard and DHS facilities for misconduct or security reasons. For performance reasons, the Contracting Officer will provide the Contractor with an immediate written explanation, for performance reasons, to support any request to remove an employee.

Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract.

3.9 CONFLICT OF INTEREST

The Contractor shall not employ any person who is an employee of the United States Government if that employment would cause or appear to cause a conflict of interest.

4.0 OTHER APPLICABLE CONDITIONS

4.1 SECURITY

The requirements office anticipates the following: Upon selection of a candidate, the Contractor shall perform a Background Investigation and provide a copy to the Contracting Officer and the Mission Partner Identity, Credential, and Access Management (MP ICAM) assigned Mission Partner Affiliation Sponsor (MPAS).

4.1.1 No Security Clearance will be required for this SOW. Contractor employees shall protect all sensitive information (e.g., For Official Use Only) to which they have access to under this Task Order. All contractor employees with access to sensitive information shall execute DHS Form 11000-6, Department of Homeland Security Non-Disclosure Agreement (NDA), as a condition of access to such information.

Security Risk and Background Investigation Form Requirements

The requirements office anticipates the following:

Check Applicable Box

Tier Investigation

Risk Form

X 1 Low Risk, Non-Sensitive, Physical/Logical Access (HSPD-12 Credentialing)

SF85

2 Moderate Risk, Public Trust SF85P 3 Non-Critical Sensitive, L, Confidential and

Secret Information

SF86

4 High Risk, Public Trust SF85P 5 Q, Top Secret, Compartmented

Information, Critical Sensitive, Special Sensitive

SF86

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Contractor access to unclassified, but Security Sensitive Information may be required under this SOW. Contractor employees must safeguard this information against unauthorized disclosure or dissemination.

4.1.2 FACILITY AND COMPUTER ACCESS

If a Contractor is visiting a Government facility, Contract personnel shall abide by installation parking and facility regulations. All vehicles shall be parked in designated parking areas only.

Contractor personnel shall conform to state and federal driving regulations and any applicable CG regulations. Contractor personnel are required to attend the “Arrival Briefing” with the Command Security Officer.

4.1.3 MISSON PARTNER IDENTITY CREDENTIAL AND ACCESS MANAGEMENT (MP

ICAM).

"Contractor employee" means an employee of a firm, or an individual, under contract or subcontract to the Coast Guard to provide services who also requires one or more of the following:

• Remote access, via logon, to Coast Guard network using Coast Guard-approved remote access procedures.

• Both physical access to Coast Guard facility and logical access, via logon, to Coast Guard networks on-site or remotely. Access to the Coast Guard network must require the use of a computer with Government-controlled configuration or use of Coast Guard-approved remote access procedure in accordance with the Defense Information Systems Agency (DISA) Security Technical Implementation Guide.

4.1.4 Homeland Security Presidential Directive (HSPD)-12 mandates a Federal standard for secure and reliable forms of identification for Federal employees and contractor employees. The Common Access Card (CAC) is a personal identification card for the Department of Defense/Uniformed Services and complies with HSPD-12. The Coast Guard has instituted the CAC as its HSPD-12 compliant personal identification card for contractor and subcontractor employees who are required to access a Coast Guard, Department of Defense (DOD), or other federally-controlled computer information system and/or facility, or need public key infrastructure (PKI) authentication to perform their contractual duties. The Mission Partner Identity Credential and Access Management (MP ICAM) is the automated application process for obtaining a CAC.

4.1.5 Contractor and subcontractor employees working pursuant to this contract who are required to access a Coast Guard, DOD, or other federally-controlled computer information system and/or facility, or need PKI authentication to perform their contractual duties shall use MP ICAM to obtain a CAC.

4.1.6 The Contracting Officer Representative (COR) or Assisting Contracting Officer Representative (ACOR) is the Mission Partner Affiliation Sponsor (MPAS) and initiates contractor applications in MP ICAM, approving, returning, or rejecting CAC applications (as applicable); re-verifying assigned contractors every six months; revoking contractor and employee eligibility for a CAC.

https://www.dhs.gov/homeland-security-presidential-directive-12

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4.1.7 The MPAS ensures that contractor personnel satisfy the security requirements for CAC issuance prior to creating the CAC application in MP ICAM. Current investigative requirements shall be verified according to COMDINST 5520.21(Series) Personnel Vetting Program (Security Clearance, Suitability, and Credentialing).The initial CAC issuance requires a favorably adjudicated Tier 1 investigation (equivalent or higher) or a Tier 1 background investigation (BI) (equivalent or higher) package that has been successfully scheduled with the investigative service provider (ISP) and a FBI fingerprint check with favorable results. The MPAS and Sponsor or other appropriate Federal Government representative must coordinate with the unit BI Verifier (Command Security Officer / Mission Partner Affiliate Sponsor Manager (MPASM)) or the U.S. Coast Guard Security (SECCEN) to confirm the appropriate investigation has been favorably adjudicated or scheduled at the ISP with favorable FBI fingerprint results.

4.1.8 The COR or Contracting Officer provides such forms to or requests such information from contractor employees that may be necessary for obtaining a CAC via MP ICAM. The Contractor submits completed forms and information as directed by the COR or Contracting Officer.

Contractors are responsible for the accuracy and completeness of the information submitted and for any liability resulting from the Government's reliance on inaccurate or incomplete information.

4.1.9 Contractor employees who are declined via the MP ICAM are ineligible to perform work under this contract.

4.1.10 When an employee with a CAC is no longer performing work under this contract, the employee must return the CAC to the COR/MPAS or Contracting Officer on the same day the employee stops working.

4.1.11 The contractor shall insert this clause in all subcontracts when a subcontractor's employee is required to access a Coast Guard, DOD, or other federally controlled computer information system and/or facility or need PKI authentication to perform contractual duties.

4.2 PERIOD OF PERFORMANCE

The period of performance for this contract is a one-year base period with four one-year option periods as follows:

Base Period March 27, 2025 through March 26, 2026 Option Period One March 27, 2026 through March 26, 2027 Option Period Two March 27, 2027 through March 26, 2028 Option Period Three March 27, 2028 through March 26, 2029 Option Period Four March 27, 2029 through March 26, 2030

4.3 PLACE OF PERFORMANCE

4.3.1 The place of performance for Contract personnel will be off-site (remote).

4.4 HOURS OF OPERATION

Full-Time Employee (FTE) personnel shall work 1792 hours/224 days each Task Year. Part- Time Employee (PTE) personnel shall work 896 hours/112 days each Task Year. Overtime is not expected to be required for this task.

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4.4.1 Government Holidays- The Contractor shall not visit Government facilities on Government holidays.

4.5 TRAVEL

4.5.1 Official Government Funded Travel

4.5.1.1 Routine Official government funded travel is not expected to be part of the task.

4.5.1.3 If government travel is required, travel costs are estimated for pricing purposes only by the not-to exceed CLIN. Travel costs shall be reimbursed to the Contractor in accordance with FAR 31.205-46. All Contractor travel required for this Task Order shall be approved in advance by the Contracting Officer. A breakdown of each travel event and receipts are required for reimbursement; copies of itemized receipts are required for lodging, transportation (airplane, bus, train, ferry, and vehicle rental).

4.6 POST AWARD CONFERENCE

The Contractor shall attend a Post Award Conference with the Contracting Officer and the COR no later than 5 business days after the date of award. The purpose of the Post Award Conference, which will be chaired by the Contracting Officer, is to discuss technical and contracting objectives of this contract and review the Contractor's draft project management plan. The Post Award Conference will be held at the Government’s facility, located at U.S.

Coast Guard Yard: 2401 Hawkins Point Road, Baltimore, MD 21226 or virtually via teleconference.

4.7 PROJECT MANAGEMENT PLAN

The Contractor shall provide a draft Project Management Plan at the Post Award Conference for Government review and comment. The plan, at a minimum, shall include: (a) list of work to be performed;(b) project schedule; (c) description of intended results; (d) role of key personnel, if applicable and (e) how quality of service (project) will be maintained throughout life of contract.

The Contractor shall provide a final Project Management Plan to the COR not later than five business days after the Post Award Conference.

4.8 BUSINESS CONTINUITY PLAN

The Contractor must prepare and submit a Business Continuity Plan (BCP) to the Government.

The BCP Plan must be due five business days after the date of award and will be updated on an annual basis. The BCP shall document Contractor plans and procedures to maintain support during an emergency, including natural disasters and acts of terrorism. The BCP, at a minimum, shall include the following:

• A description of the Contractor’s emergency management procedures and policy

• A description of how the Contractor will account for their employees during an emergency

• How the Contractor will communicate with the Government during emergencies

4.8.1 Individual BCPs shall be activated immediately after determining that an emergency has occurred, shall be operational within 72 hours of activation or as directed by the Government, LAST UPDATED: 10/7/2024 PAGE 11/14 and must be sustainable until the emergency situation is resolved and normal conditions are restored or the contract is terminated, whichever comes first. In case of a life threatening emergency, the COR shall immediately make contact with the Contractor Project Manager to ascertain the status of any Contractor personnel who were located in Government controlled space affected by the emergency. When any disruption of normal, daily operations occur, the Contractor Project Manager and the COR shall promptly open an effective means of communication and verify:

• Key points of contact (Government and contractor)

• Temporary work locations (alternate office spaces, telework, virtual offices, etc.)

• Means of communication available under the circumstances (e.g. email, webmail, telephone, FAX, courier, etc.)

• Essential Contractor work products expected to be continued, by priority

4.8.2 The Government and Contractor Project Manager shall make use of the resources and tools available to continue contracted functions to the maximum extent possible under emergency circumstances.

4.9 QUALITY ASSURANCE

The Contractor shall establish and maintain a Quality Assurance Program (QAP) to ensure Contractor personnel meet the qualification requirements of the contract at all times, and that tasks are completed in accordance with the contract, the Statement of Work, and the applicable references.

4.9.1 Contractor shall submit their QAP to the Contracting Officer for Government review within 2 weeks of the Contract being awarded.

4.9.2 The government will review the content and format of all deliverables in their entirety prior to issuing approval.

4.10 ATTEND MEETINGS

The Contractor shall participate in Coast Guard meetings as required by the COR and provide a written summation of the meeting or conference. The Contractor shall be available to meet with the COR upon request to present deliverables, discuss progress, exchange information, and resolve emergent technical problems and issues. These meetings shall take place via Microsoft© Teams© or at U.S. Coast Guard Yard: 2401 Hawkins Point Rd, Baltimore, MD 21226.

4.10.1 Kick-Off Meeting- The Contractor shall contact the COR to discuss SOW objectives NLT 10 business days after the date of award to schedule the Kick-Off Meeting. This Kick-Off Meeting will be held via Microsoft© Teams©. The Government has the option to waive a Kick- Off Meeting with mutual agreement.

4.10.2 Closeout Meeting- The Contractor shall schedule a Task Closeout Meeting at the completion of the task.

4.10.3 Progress Meetings- The Contractor shall participate in Coast Guard progress meetings as directed by the COR. During these meetings routine project management issues will be

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addressed. If discussions are required to address contract performance issues, then they will be initiated by the Contractor, Contracting Officer, or the COR.

4.11 CONTRACT MANAGEMENT – The contract shall adhere to the below disclosures.

4.11.1 The contractor shall not accept any instructions issued by any person employed by the U.S. Government or otherwise, other than the Contracting Officer, or the Contracting Officer’s Representative acting within the limits of his authority. Contracting Officer’s Representative will also be designated in writing to the Contractor, and the scope of his authority will be set forth therein.

4.12 PROTECTION OF INFORMATION

Contractor access to Unclassified FOR OFFICIAL USE ONLY (FOUO) information is required under this SOW. Contractor employees shall safeguard this information against unauthorized disclosure or dissemination in accordance with DHS MD 11042.1, Safeguarding Sensitive but Unclassified (For Official Use Only) Information. The Contractor shall ensure that all Contractor personnel having access to business or procurement sensitive information sign a non-disclosure agreement (DHS Form 11000-6), and that the Contractor performing this requirement executes a non-disclosure agreement with the Contractor that’s proprietary information is necessary to perform this work before receiving any proprietary information from the government.

5.0 GOVERNMENT FURNISHED RESOURCES

5.1 The Government will provide access to information systems to complete requirements via Manta Virtual Desktop (MVD) Remote Access software upon completion by the contractor of the relevant security requirements for off-site contractors. Initially, file transfers shall be via E-mail, and disk media. The Contractor shall use the Government furnished property only for the performance of work under this SOW.

5.2 MVD Requirements:

• Modern OS o Windows 10 or later o Mac OS 11 or later o iOS 15 or later o Linux (varies on distro selected)

• Internet Connection o Recommended minimum of 25mbps

• CAC Reader o If not using one provided by the CG, ensure it has the latest updates. Not all

CAC Readers are compatible and do to the large varieties available, we are unable to provide a specific model.

• Uninstall ActivClient from personal or contractor computers o Older versions of ActivClient can cause issues with MVD and the software is not needed for MVD access.

• Web browsers supported:

Microsoft Edge Windows, macOS, Linux, Chrome OS Version 79 or later

Google Chrome Windows, macOS, Linux, Chrome OS Version 57 or later

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Apple Safari macOS Version 11 or later Mozilla Firefox Windows, macOS, Linux Version 55 or later

6.0 CONTRACTOR FURNISHED PROPERTY

The Contractor shall furnish all facilities, materials, equipment, and services necessary for any work off site or teleworking. The Contractor shall furnish all facilities, materials, equipment and services necessary to fulfill the requirements of this contract, except for the Government Furnished Resources specified in section 5.0.

7.0 DELIVERABLES

The COR will review deliverables prior to acceptance and provide the contractor with an e-mail that provides documented reasons for non-acceptance. If the deliverable is acceptable, the COR will send an e-mail to the Contractor notifying it that the deliverable has been accepted.

7.1 The COR will have the right to reject or require correction of any deficiencies found in the deliverables that are contrary to the information contained in the Contractor’s accepted proposal. In the event of a rejected deliverable, the Contractor will be notified in writing by the COR of the specific reasons for rejection. The Contractor may have an opportunity to correct the rejected deliverable and return it per delivery instructions.

7.2 The COR will have five business days to review deliverables and make comments. The Contractor must have five business days to make corrections and redeliver.

7.3 All other review times and schedules for deliverables must be agreed upon by the parties based on the final approved Project Plan. The Contractor must be responsible for timely delivery to Government personnel in the agreed upon review chain, at each stage of the review.

The Contractor must work with personnel reviewing the deliverables to assure that the established schedule is maintained.

7.4 Meeting minutes shall include, as a minimum, a list of attendees, a description of the items discussed, and a list of the action items. Meeting minutes will be submitted electronically no later than 48 hours after the meeting.

7.5 Monthly Progress Reports shall be submitted to the COR no later than the 15th of every month. The report shall summarize the progress achieved, in addition to issues, concerns, schedule information, and planned activities for the next reporting period. Reports shall contain, as a minimum, the following:

• Task Number

• Job Title Description

• Current Value of Task

• Balance Remaining

• Status of Government Furnished Material/Information.

• Identified problems with recommended resolution, outcome, or mitigation of the problems.

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• A bar chart with metrics showing the contractor’s progress and accounting status (i.e.

current value of task, balance remaining, summary of funds expended during the reporting period, hours charged, etc).

• Summary of funds expended during the current reporting period and hours charged for each employee working on the task (monthly total and cumulative).

• PTO used/remaining for each employee

7.6 Miscellaneous Reports - The contractor shall provide any other types of reports requested by the COR. These reports may include but not limited to reports such as individual project reports and project trackers.

7.7 Contractor Provided Deliverables –

Deliverable Item SOW Reference Due Date Project Management Plan 4.7 No later than five business days after the Post Award Conference.

Business Continuity Plan 4.8 Five business days after award and annually

Quality Assurance Program 4.9 Within 2-weeks of award Meeting Minutes 8.1 48-hours after meeting

Monthly Progress Report 8.2 No Later than 15th of each month