Attachment 3 - Statement of Work SOW UPDATED A0004.pdf

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Program Depot Maintenance (PDM) Support Services for the United States Coast Guard on the HC-144 and HC-27J Airframes.
Solicitation number
70Z03824RL0000003
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About this file

This document is a Statement of Work (SOW) for a federal contract opportunity for Program Depot Maintenance (PDM) Support Services for the United States Coast Guard (USCG) on the HC-144 and HC-27J airframes.

The Contractor shall provide personnel, technical capability, supervision, and non-personal services necessary to perform Aircraft Maintenance Services (AMS) on aircraft, Ground Support Equipment (GSE), sheet metal, electrical, avionics equipment and various other aircraft parts and components. This also includes performing modifications to existing airframes and Contract Field Teams (CFT) to support operational air stations. The Government will provide the facility, equipment, tools, consumable and repairable components. The contract is a Total Small Business Set-Aside, with an Indefinite Delivery, Indefinite Quantity structure consisting of a one-year base period and four one-year option periods. Offers are due by March 18, 2024 and the anticipated award date is October 1, 2024. The SOW outlines the scope of work, list of applicable documents, personnel requirements, quality control, contractor requirements, reports and meetings, property, safety, deliverables, and other contract administration details.

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STATEMENT OF WORK (SOW)

PROGRAM DEPOT MAINTENANCE (PDM) SUPPORT SERVICES

70Z03824RL0000003

Table of Contents

1.0 General

1.1 Background

1.2 Scope

1.2.1 Types of Work

1.2.2 Required Services……………………………………………………………………………...5

1.3 Task Orders

1.4 Contracting Officer’s Representative (COR)

2.0 Applicable Documents

2.1 Government Documents

2.2 Availability of Documents

3.0 Requirements

3.1 Personnel Management

3.2 Training

3.3 Basic Qualifications/Tasks

3.4 Evaluation of Requirements Upon Removal of Personnel…………………………………………11

4.0 Positions

4.1 Aircraft Mechanic I (General) Tasks

4.1.1 Aircraft Mechanic I (General) Qualifications

4.2 Aircraft Mechanic I (Electrical/Avionics) Tasks

4.2.1 Aircraft Mechanic I (Electrical/ Avionics) Qualifications …………………………………..

4.3 Aircraft Mechanic I (Sheet Metal) Tasks

4.3.1 Arcraft Mechanic I (Sheet Metal) Qualifications

4.4 Aircraft Worker Tasks

4.4.1 Aircraft Worker Qualifications…………………………………………………………………14

4.5 Aircraft Helper Tasks

4.5.1 Aircraft Helper Qualifications

4.6 Machine Tool Operator Tasks

4.6.1 Machine Tool Operator Qualifications

4.7 Aircraft Painter Tasks…………………………………………………………………………… 15

4.7.1 Aircraft Painter Qualifications………………………………………………………………. 15

4.8 GSE Mechanic Tasks

4.8.1 GSE Mechanic Qualifications

4.9 Production Control Clerk Tasks

4.9.1 Production Control Clerk Qualifications

4.10 Program Specialists Tasks

4.10.1 Program Specialists Qualifications

4.11 Site Supervisor Tasks………………………………………………………………………………17

4.11.1 Site Supervisor Qualifications……………………………………………………………….18

5.0 Removal or Replacement of Personnel

5.1 Key Personnel

5.1.1 List of Key Personnel

5.2 Removing Contractor Employees for Misconduct/Non-Performance/Security Reasons

5.3 Replacement of Personnel

5.4 Proposal of Contractor Employees Previously Removed

6.0 Quality

6.1 Contractor’s Quality Control (QC)

7.0 Contractor Requirements

7.1 Timekeeping

7.2 Identification of Contractor Employees

7.3 Utilizing Electronic Mail (E-mail)

7.4 Conflict of Interest

7.5 Supervision, Direction, or Control

7.6 Compliance with Local Regulations, Instructions, Directives

7.7 Tobacco Policy

7.8 Vehicle Registration

7.9 Parking and Traffic Control

7.10 Insurance Requirements

7.11 Financial and Criminal Background Checks(s)

7.11.1 Contractor Access

7.11.2 ISS – Contractor Background Checks

7.11.3 Previous Investigations

7.11.4 Initiating New Background Checks

7.11.5 Obtain Fingerprints

7.11.6 Required Forms

7.11.7 Submitting Required Documentation

7.11.8 Final Steps

7.12 Non-Disclosure Agreement………………………………………………………………………. 26

8.0 Reports and Meetings

8.1 Production/Status Reports

8.2 Material Inspection and Receiving Report (DD-250)

8.3 Status Meetings

8.4 Post Award Conference

9.0 Property

9.1 Government Furnished Property

9.1.1 Workspaces

9.1.2 Equipment and Tools

9.2 Discrepancy Reports

9.3 Reimbursement for Damages

9.4 Damage to Contractor Supplies, Materials, Equipment and Property

10.0 Safety

10.1 Requirements

10.2 Safety Plan

10.3 Mishap Notification/Reporting

10.4 Government-Provided Safety Training

10.5 Environmental Hazards

10.6 Safety Laws and Regulations

10.7 Material Storage and Use

10.8 Licenses and Certifications

10.9 Confined Space Entry – Civilian Contractor Requirements

10.10 Exceptions

10.11 Environmental Compliance

10.11.1

10.11.2 10.11.3 10.11.4 10.11.5 10.11.6

10.12 Notification of Environmental Spills/Releases

11.0 Deliverables

12.0 Contract Requirements

12.1 Period of Performance

12.2 Place of Performance

12.3 Work Hours

12.4 Overtime

12.5 Federal Holidays

12.6 Closures and Delays

12.7 Contractor Sponsored Functions

12.8 Government Sponsored Functions

12.9 Address of Correspondence

12.10 Notification of Leave and Other Absences……………………………………………………….37

12.11 In absence of Site Supervisor……………………………………………………………………. 37

. 12.12 Required Staffing Level…………………………………………………………………………. 37

13.0 Invoicing

13.1 Invoicing Instructions

13.2 Payment Information

14.0 Transition Plan

14.1 Phase-in

14.2 Phase-out

15.0 Contractor Travel………………………………………………………………………39

ATTACHMENT A - Travel Request Form.…………………………………………..……….40

1.0 General

1.1 Background

The United States Coast Guard (USCG), Aviation Logistics Center (ALC) provides centralized logistics support for all USCG aviation missions. As the sole industrial complex for USCG aviation, ALC supports twenty-five (25) USCG aviation units that operate approximately two hundred (200) aircraft. To ensure that aircraft remain in top condition, ALC currently completes program depot maintenance (PDM) (described as a total overhaul of an airframe) every four (4) years on each of the USCG’s aircraft. During the overhaul process, any required repairs, modifications, and/or upgrades are also completed during this process. ALC may also complete overhauls and repairs for various other Government aircraft and components. In support of the USCG’s PDM program, the USCG requires Aircraft Maintenance Services (AMS) for aircraft, components, Ground Support Equipment (GSE) and various other parts and components in support of USCG aviation.

1.2 Scope

The Contractor shall provide personnel, technical capability, supervision, and non-personal services necessary to perform AMS on: aircraft, GSE, sheet metal, electrical, avionics equipment and various other aircraft parts and components. This also includes performing modifications to existing airframes and contract field teams (CFT) to support operational air stations. The services required by this contract could cover all aircraft platforms and ground support equipment supported by the USCG. The Government will provide the facility, all equipment, tools, consumable and repairable components used in the performance of these services.

1.2.1 Types of Work

The types of work required by the contract consist of, but are not limited to, the following:

• Programmed Depot Maintenance (PDM): Reoccurring work orders for aircraft and associated parts which are returned directly back to aircraft for installation. Specific tasking is called out on the routing tag with references to appropriate technical orders.

• Service Requests (SR): Non-reoccurring work orders in which the parts worked under that order may be returned directly to aircraft/support equipment, physically performed on aircraft/support equipment, or returned to the warehouse for stock.

• PDM Discrepancy Repair (PDR): Certain airframe discrepancies that are found outside of the PDM scope.

• 6000/8000/9000 series: Reoccurring work orders for aircraft and associated parts which are returned to the warehouse for stock. 6000 series work orders are for repairs and 8000/9000 series work orders are for manufacture. Specific tasking is called out on the routing tag with references to appropriate technical orders.

Work orders may consist of major components and/or aircraft piece parts that are in a Non-Ready for Issue

(NRFI) status and require disassembly, inspection, manufacture, repair, overhaul, testing, installation, and/or modification. When the process is complete, the item is returned to the ALC warehouse or aircraft/support equipment in a Ready for Issue (RFI) status.

1.2.2 Required Services

The period of performance for the required labor hour services will begin December 19, 2024. After issuance of the first task order, the Contractor has thirty (30) calendar days to fulfill all positions listed in the task order.

If additional positions are required during the task order period of performance, a modification to the task order will be issued and signed by both parties. After receipt of the signed modification, the Contractor will have thirty (30) calendar days to fulfill the additional positions.

These labor hour required services include, but are not limited to the following labor categories:

*No changes to the labor categories chart.

Labor Categories

Production Control Clerk

Aircraft Mechanic I (General)

Aircraft Mechanic I (Sheet Metal)

Aircraft Mechanic I (Electrician)

Aircraft Mechanic I (Avionics)

Aircraft Helper

Aircraft Worker

Machine Tool Operator

Ground Support Equipment Mechanic

Aircraft Painter

Program Specialist

Site Supervisor

*The Government’s requirements may change during any period of performance.

1.2.3 The hours in the Schedule of Services are the estimated hours required to meet the USCG’s requirements, and are subject to change. The USCG will continuously monitor its needs to ensure the proper number of positions and mix of skills are being acquired. In the event that the USCG requires changes to either the skill mix or the estimated labor hours, the Contracting Officer will notify the Contractor and negotiate the changes.

1.3 Task Orders

The USCG anticipates issuance of task orders to fund the specified services.

1.4 Contracting Officer’s Representative (COR)

The COR is responsible for the technical administration of the contract and is the technical liaison with the

Contractor. The COR is not authorized to change the scope of work or specifications as stated in the contract, to make any commitments or otherwise obligate the Government or authorize any changes which affect the contract price, delivery schedule, period of performance or other terms and conditions.

1.4.1 The Contracting Officer is the only individual who can legally commit or obligate the Government for the expenditure of public funds. Technical administration of this contract shall not be construed to authorize revision of the terms and conditions of this contract. Any such revision shall be authorized in writing by the Contracting Officer.

1.4.2 An alternate COR may also be appointed to this contract. In the absence of the primary COR, all responsibilities and functions assigned to the COR shall be the responsibility of the alternate COR.

1.4.3 The COR, and alternate COR if required, will be appointed at time of contract award.

2.0 Applicable Documents

2.1 Government Documents

The following documents provide specifications, standards, or guidelines that shall be complied with in order to meet the requirements of this contract:

APPLICABLE/COMPLIANCE DOCUMENTS

Naval Air (NAVAIR) 01-1A-505-1/HC-144A/B and HC-27J Installation Practices; Aircraft and Electronic Wiring

USCG Maintenance Procedure Card (MPC) Decks

MIL-W-5088 Wiring, Aerospace Vehicle

HC-144A/B and HC-27J Routing Tags Aviation Logistic Center Routing Tags for MRS Aircraft

MRS PDM Workbooks HC-144A/B and HC-27J Programmed Depot Maintenance Workbooks

USCG Technical Publications

ALC Material Disposal Procedures, ALCINST 4100.1(series)

ALC Spare Parts Breakout/New Product Development, ALCINST 4200.3 (series)

ALC Safety and Occupational Health Program Manual, ALCINST 5100.48 (series)

Authorized Use of Government Office Equipment, ALCINST 5375.1 (series)

SICR Preparation and Routing Procedure, ALCINST 5213.1 (series)

JDRS Procedures for Processing a PQDR, ALCINST 5214.3 (series)

Business System Manual, ALCINST 5224.1 (series)

Document and Data Control, ALCINST 5224.2 (series)

Control of Records, ALCINST 5224.3 (series)

Competence and Training, ALCINST 5224.4 (series)

Control of Nonconforming Product, ALCINST 5224.7 (series)

Corrective and Preventive Action, ALCINST 5224.8 (series)

Waste Management, ALCINST 5224.20 (series)

Hazardous Materials Procurement, ALCINST 5224.21 (series)

Emergency Environmental Response, ALCINST 5224.22 (series)

Hazardous Materials Handling and Hazmat Carts/Lockers, ALCINST 5224.23 (series)

Environmental Stewardship Commitment, ALCINST 5224.24 (series)

Reporting for Duty During Inclement Weather Conditions, ALCINST 5330.1 (series)

Inappropriate Comments, Jokes, Papers, Cartoon, etc., ALCINST 5370.1 (series)

Designation of Restricted Areas within ALC, ALCINST 5530.3 (series)

Management of Scientific and Technical Information (STINFO), CG ALCINST 5605.1 (series)

Tobacco Policy, ALCINST 6280.1 (series)

Requirements for Food/Beverage on Industrial Hangar Deck Spaces, ALCINST 1131.1 (series)

ALC Maintenance Resource Management Program, ALCINST 13020.3 (series)

CG Foreign Object Damage Control Program, ALCINST 13020.8 (series)

Engineering Service Request, ALCINST 13020.9 (series)

Local Parts Manufacture by ALC, ALCINST 13020.10 (series)

Service Request Responsibilities and Procedures, ALCINST 13020.11 (series)

ALC Technical Publication Configuration Management and Document Control, ALCINST 13020.12 (series)

ALC Drawing Control Procedures, ALCINST 13020.14 (series)

Engineering Specification Procedures, ALCINST 13020.15 (series)

Maintenance Procedure Cards, ALCINST 13023.2 (series)

Routing Tag Process, ALCINST 13023.3 (series)

Aircraft Wiring Configuration Management, ALCINST 13050.1 (series)

Aircraft Rogue Part Program, ALCINST 13070.1 (series)

ALC Aviation Survival Equipment, ALCINST 13523.1 (series)

Aviation Tool Control Program, ALCINST 13600.1 (series)

Calibration and Tracking of Precision Measuring and Test Equipment, ALCINST 13640.1 (series)

ALC Strategic Plan, ALCINST 16010.2 (series)

ALC Environmental Aspects/Impacts and Objectives/Targets Procedures, ALCINST (TBD)

Hazardous Materials and Waste Management Plan, Elizabeth City SUPRTCENINST 16000.3 (series)

Hazardous Materials and Wastes Security Plan, Elizabeth City SUPRTCENINST 4602.1 (series)

Hazard Communication for Workplace Materials, Elizabeth City SUPRTCENINST 6260.2 (series)

Integrated Contingency Plan, Elizabeth City SUPRTCENINST 5100.5 (series)

Base Elizabeth City Pollution Prevention Plan

Base Elizabeth City Satellite Tank Operation and Maintenance Manual

Base Elizabeth City Storm water Pollution Prevention Plan

USCG Technical Order Process Guides (CGTO PG)

ACMS User’s Process Guide, CGTO PG-85-00-10-A

Aeronautical Engineering Maintenance Management Process Guide, CGTO PG-85-00-110-A

Aeronautical COMSEC Equipment Process Guide, CGTO PG-85-00-1240-A

Joint Deficiency Reporting System (JDRS) Process Guide, CGTO PG-85-00-1320-A

Aviation Software Configuration Management Process Guide, CGTO PG-85-00-1490-A

Aeronautical Support Equipment Process Guide, CGTO PG-85-00-150-A

Aircraft Flight Data User’s Process Guide, CGTO PG-85-00-1560-A

Aircraft Transfer Process Guide, CGTO PG-85-00-160-A

Aviation Fuel Handling Procedures Process Guide, CGTO PG-85-00-170-A

Aircraft Weight and Balance Process Guide, CGTO PG-85-00-180-A

Technical Manual Application System (TMAPS) Technical Data Deficiency Reporting (CG-22) Process Guide, CGTO PG-85-00-20-A

Wiring Integrity Program Process Guide, CGTO PG-85-00-210-A

Conduct/Approval of USCG Aviation Electromagnetic Compatibility (EMC) Tests Process Guide, CGTO PG-85-

00-220-A

Maintenance Procedure Card Process Guide, CGTO PG-85-00-230-A

Graphic Style Process Guide, CGTO PG-85-00-240-A

Aviation Technical Publication Development Process Guide, CGTO PG-85-00-270-A

Standardized STINFO Markings Process Guide, CGTO PG-85-00-290-A

Reliability-Centered Maintenance Process Guide, CGTO PG-85-00-30-A

Aviation Life Support Equipment Systems Process Guide, CGTO PG-85-00-310-A

TCTO/SCTO Process Guide, CGTO PG-85-00-40-A

Self-locating Datum Marker Buoy (SLDMB) Process Guide, CGTO PG-85-00-460-A

Aeronautical Engineering Corrosion Control Program Process Guide, CGTO PG-85-00-60

Aircraft Configuration Control Board Process Guide, CGTO PG-85-00-70-A

Aircraft Wiring Configuration and Control Management Process Guide, CGTO PG-85-00-720-A

Hazardous Materials Management Process Guide, CGTO PG-85-00-(TBD)-A

Waste and Recycling Management Process Guide, CGTO PG-85-00-(TBD)-A

Limited Personal Use of Government Office Equipment and Services, COMDTINST 5375.1 (series)

USCG Information Assurance Manual, COMDTINST M5500.13 (Series)

Major Systems Acquisition Manual (MSAM), COMDTINST M5000.10 (series)

Aeronautical Engineering Maintenance Management Manual, COMDTINST M13020.1 (series)

Air Operations Manual, COMDTINST M3710.1 (series)

Command, Control, Communications, Computers and Information Technology Enterprise

Architecture Policy, COMDTINST 5230.68 (series)

Command, Control, Communications, Computers and Information Technology Configuration Management Policy, COMDTINST 5230.69 (series)

Coast Guard Configuration Management Policy, COMDTINST 4130.6 (series)

Guidelines for Inspection of Aircraft Electrical Wiring Interconnect Systems, MIL-HDBK-522

Department of Defense Standard Handbook Aircraft Structural Integrity Program (ASIP), MIL-HDBK-1530C

Guidelines for the Naval Aviation Reliability-Centered Maintenance Process (NAVAIR 0025-403)

Other USAF Technical Orders applicable to support of aircraft or support equipment

Aircraft Electric and Electronic Wiring, NAVAIR 01-lA-505 (series)

Aircraft Cleaning and Corrosion Control, NAVAIR 01-lA-509 (series)

Leonardo (HC-27J) Overhaul Manuals (series)

Leonardo (HC-27J) Standard Practices Manual (series)

Airbus Overhaul Manual (series)

Airbus Standard Practices Manual (series)

OSHA Regulations, 29 CFR 1910

Wiring, Aerospace Vehicle, SAE AS50881

Graphic Symbols for Electrical and Electronics Diagrams, IEEE 315

ASME B30 Series (GSE)

Joint Travel Regulations (JTR)

2.2 Availability of Documents

The documents listed in section 2.1 are available from the USCG upon request. Before obtaining copies of these documents, contractors shall be registered in the Defense Logistics Agency’s Joint Certification

Program. More information on this certification can be found at http://www.dlis.dla.mil/jcp/Default.aspx.

After ensuring registration, the Contractor shall complete Department of Homeland Security (DHS) Form

11000-6, Sensitive but Unclassified Information Non-Disclosure Agreement (Attached to the Solicitation) and return with a written request to Christina.R.Langston@uscg.mil. Copies will not be posted to the Federal

Business Opportunities website.

2.2.1 The USCG will only release these documents to U.S. businesses that have followed the above procedures. The documents will not be released to any foreign entity. If the U.S. business plans to release these documents to any foreign entity, they shall first provide the USCG with a copy of a valid Technical

Assistance Agreement (TAA) and Department of State Proforma for Permanent Export (DSP-5) authorizing release to that entity.

3.0 Requirements

3.1 Personnel Management

The Contractor shall accomplish the assigned work by employing and utilizing qualified personnel with the appropriate combination of education, training, and experience, as defined in the position descriptions. The

Contractor shall be responsible for the employment, training, guidance, and supervision of qualified http://www.dlis.dla.mil/jcp/Default.aspx personnel to accomplish the contract. Contractor personnel found to not meet qualifications or performance standards may be removed from performing under the contract.

3.2 Training

Any training required by the Contractor for Contractor employees held during normal working hours will be at the Contractor’s expense and limited to one (1) hour per month. No more than 50% of the workforce may be absent for training at any given time. Training occurring during normal working hours shall be pre-approved through the COR. Additional required training, not on Government time, for Contractor employees may be conducted off site at the Contractor’s expense. The Contractor shall not bill the

Government for employee time spent training or for the training itself.

3.2.1 Training of Contractor employees by the Government in subjects unique to the Government that is necessary for employees to function in their assigned working environment may be required during the performance of this contract. This training shall be approved by the COR. This time will be considered part of the normal workday and billable to the Government.

3.2.1.1 New Contractor employees hired for night shift will start on day shift for a time period not to exceed thirty (30) business days to allow understanding of processes at ALC. This time period may be reduced by the Government as necessary to meet requirements as directed. The Site Supervisor shall be provided input from the Government during this period on performance specific to process compliance.

After a maximum of 30 business days on day shift, the Contractor employee will work the night shift hours.

The Site Supervisor and Contractor employee shall be given a minimum of three (3) business days’ notice by the Government prior to shift adjustment. The Government, Company, and Site Supervisor shall coordinate the shift adjustment at or near the beginning of a month for invoicing and reporting.

3.2.2 The Contractor shall provide training and licensing per Occupational Safety and Health

Administration (OSHA) requirements. Contractor employees must be trained and/or licensed before using the equipment listed below. With COR approval, training can be completed on-site utilizing government owned equipment.

Equipment training and documentation are required as follows:

Scissor Lift/Man Lift

• Training is required for all aircraft touch labor (excludes the Program Specialist and

Production Control Clerk)

• Requires a license and practical training

Forklift

• Training is required for all aircraft touch labor (excludes the Program Specialist and

Production Control Clerk)

• Certification required

• Forklift license, which includes practical training is required for General Mechanics only

Wing Walker

• Training is required for All Touch Labor only

• Proof of training is required

Nitrogen Cart

• Training will be performed for “compressed cylinders”

• Training is required for General Mechanics, Aircraft Workers, and Aircraft Mechanic Helpers

• Proof of training is required

Gas Free Engineer

• A total of eight (8) contractor employees require training, consisting of General Mechanics and the Site Supervisor split between day and night shift

• Certification required

New employees will receive the required training listed above as part of their onboarding process. If forklift or scissor lift training is required, the Site Supervisor will contact the COR for approval and will schedule training with the GSE Mechanic.

3.3 Basic Qualifications/Tasks

The Contractor shall be fully proficient at the required services as described in the following sections at the time of contract award and shall maintain full proficiency for the life of the contract.

3.3.1 The Contractor shall provide a list of names of all employees who will work on-site under the contract to the Contract Specialist and COR prior to the contract start date. The list shall include the employee’s name, labor category, and brief qualifications to the position being performed. The Contractor shall provide an updated list as changes occur to the Contract Specialist and COR.

3.3.2 The Contractor shall provide personnel with the following minimum qualifications:

• High school diploma or equivalent (unless higher education is required for a particular job category).

• Ability to read, write, speak and understand English fluently.

• Shall be citizens of the U.S.

• Possess computer skills to include a basic knowledge sufficient to complete internet searches and prepare/edit documents utilizing word processing or spreadsheet applications.

• Shall be capable of performing tasks that frequently require: lifting, reaching, bending, walking, pulling, sitting, standing, crouching, stooping, kneeling, and stretching for prolonged periods of time.

• Shall be capable of performing tasks in cramped, awkward, and strained positions and/or climbing up and down ladders, work platforms, scaffolding, and aircraft structures.

• Shall be capable of carrying items up to 40 pounds and on heavier items shall seek assistance of other workers or weight lifting devices.

• Shall be capable of using cumbersome Personal Protective Equipment (PPE) for Hazardous Material

(HAZMAT) operations.

3.3.3 The following basic tasks apply to all labor categories required by this contract:

• Document maintenance as per Quality Assurance (QA) and established regulatory requirements.

• Maintain high state of cleanliness and utilize a clean-as-you-go process when executing maintenance duties.

• Perform regular Foreign Object Damage (FOD) walk-downs.

• Maintain situational awareness and mitigate risks.

• Comply with processes and procedures as per DHS/Department of Defense (DoD) documents and publications.

• Maintain and control tools. Report missing, lost, found, or unattended tools to the site supervisor immediately upon discovery. Inventory and inspect tools IAW ALC INST 13600.1 on a regular basis and identify when to replace worn or broken tools.

• Clean work area as necessary, assuring all flammable or otherwise hazardous materials are properly stored; handle and dispose of hazardous materials in accordance with applicable laws and regulatory requirements.

• Comply with safety rules and procedures and perform work in a manner that enhances the safety of the work area. Promptly report accidents, injuries, safety violations, and/or unsafe practices or procedures to the site supervisor.

• Use Government computer system to access various technical references for airframe repairs and

Government training requirements.

• Provide satisfactory customer service.

3.4 Evaluation of Requirements upon Removal of Personnel

• In the event that personnel are removed by either the Government or the Contractor, the USCG will evaluate the position and make a determination on whether or not a need still exists for that position. In the event that the USCG decides not to replace the position at that time, the USCG will inform the Contractor in writing. If there is a need to fill the position at a later date, the Contractor will be notified and the procedures for replacement of personnel will be applicable.

4.0 Positions

4.1 Aircraft Mechanic I (General) Tasks

The Aircraft Mechanic I tasking listed below encompasses all Aircraft Mechanic I positions

(General, Electrical/Avionics and Sheet Metal). The Aircraft Mechanic I duties shall include, but are not limited to:

• Service, repair, and overhaul aircraft to ensure airworthiness.

• Troubleshoot malfunctions in aircraft structure, landing gear, flight surfaces and controls, anti-icing, pneumatic, engines, auxiliary power unit, propellers and propeller gearboxes, ventilation and heating systems.

• Repair, replace, and rebuild aircraft structures, such as wings and fuselage, and functional components including rigging, surface controls, and plumbing and hydraulic units, using hand tools, power tools, machines, and equipment such as shears, sheet metal brake, welding equipment, rivet gun, and drills.

• Read and interpret manufacturer’s and airline’s maintenance manuals, service bulletins, technical data, engineering data, and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components.

• Perform progressive, isochronal, phase, periodic, and other hourly or calendar inspections.

• Examine engines for any abnormalities IAW the OEM’s maintenance manual such as engine/hydraulic leaks, general wear and tear, chaffing lubrication line, electrical harnesses and other components associated with the engine.

• Examine the propeller system for delaminated, damaged, chipped or worn propeller blades. Also inspect the propeller gearbox for any abnormalities IAW the OEM’s maintenance manual such as lubrication leaks, general wear and tear, chaffing lubrication line, electrical harnesses and other components associated with the propeller system.

• Inspect jet engines and components for cracks, corrosion, foreign object damage, burned areas, distortions, security, warping, wear, and missing segments.

• Inspect jet engine turbine blades to detect cracks, distortion, corrosion, burn-out, security, or breaks.

• Replace or repair worn or damaged components, alternators, fuel controls, fuel pumps, oil pumps, engine mounted gearboxes, and compressor bleed valves using hand tools, gauges, and testing equipment.

• Remove engine from aircraft, using hoist or forklift truck.

• Disassemble and inspect parts for wear, cracks, and airworthiness.

• Repair or replace defective engine parts and reassembles and installs engine in aircraft.

• Adjust, repair, or replace electrical wiring system and aircraft accessories.

• Perform preflight, thru-flight, and post-flight maintenance inspections.

• Perform miscellaneous duties to service aircraft, including flushing gearboxes, cleaning screens and filters, greasing moving parts, and checking brakes.

• Supervise the jacking and towing of aircraft.

• Enter in the maintenance record description of the work performed and verify the work was performed satisfactorily.

• May service engines and airframe components at line station making repairs, short of overhaul, required to keep aircraft in safe operating condition.

• May specialize in work, repair and modification of structural, precision, and functional spare parts and assemblies, and may specialize in line maintenance engine repair.

• Provide technical direction to Aircraft Mechanic Helpers and Aircraft Workers.

The USCG will require General, Electrical/Avionic, and Sheet Metal Aircraft Mechanics. The qualification requirements for each subject matter expert (SME) can be found in sections 4.2.1 through 4.3.3.

4.1.1 Aircraft Mechanic I (General) Qualifications

All the qualifications listed below are required for this position:

• Four (4) years of documented experience performing aircraft maintenance on fixed or rotary wing aircraft or demonstrated experience performing aircraft maintenance as an Aircraft Helper on this contract.

• Ability to operate all GSE equipment associated with fixed wing airframes (scissor lift, etc.)

• Gas Free Engineer qualified

• Forklift qualified

4.2 Aircraft Mechanic I (Electrical/Avionics) Tasks

The Aircraft Mechanic I (Electrical/Avionics) duties shall include, but are not limited to:

• Ability to perform a full range of aircraft electrical/avionic maintenance, repairs, modifications, inspections in accordance with approved methods, techniques, practices, and certifies accomplished work.

• Ability to adjust, repair, or replace electrical wiring systems.

• Experience in the installation and removal electrical/avionic components.

• Experience in troubleshooting and repair of aircraft interface issues with electrical/avionic components, antennas, radar systems, navigations systems, and flight director systems.

4.2.1 Aircraft Mechanic I (Electrical/Avionics) Qualifications

• Four (4) years of documented experience in aircraft electrical/avionic installation, troubleshooting and repair.

4.3 Aircraft Mechanic I (Sheet Metal) Tasks

The Aircraft Mechanic I (Sheet Metal) duties shall include, but are not limited to:

• Ability to perform sheet metal, plastic, and composite depot level repairs on fixed or rotary wing aircraft.

• Ability to perform major airframe repairs or modifications.

• Ability to use of applicable airframe repair procedures and/or DHS/DOD engineering approved procedures in performance of tasks resulting in safe, mission ready aircraft.

• Experience in performing airframe repairs that utilize various glues, resins, fiberglass, epoxy, pro-seal and/or other chemical reactive consumables as per applicable aircraft technical references.

• Experience in reading and interpreting drawings.

• Ability to form, shape, and fabricate aircraft stringers, bulkheads, access panels, doublers, inspection plates, box-beams, fairings/cowlings for fuselage applications and on primary flight control surfaces.

4.3.1 Aircraft Mechanic I (Sheet Metal) Qualifications

• Four (4) years of documented experience performing aircraft sheet metal repairs on fixed or rotary wing aircraft.

4.4 Aircraft Worker Tasks

The Aircraft Workers duties shall include, but are not limited to:

• Ability to make repairs to aircraft following orders of higher grade workers.

• Ability to assist in troubleshooting malfunctions in aircraft structure, landing gear, flight surfaces and controls, anti-icing, pneumatic, engines, auxiliary power unit, and ventilation, electrical, and heating systems.

• Remove, clean, reinstall or replace defective parts, accessories, and components such as worn gaskets, couplings, fittings, bad actuators, accumulators, gauges, sections of corroded fuel and oil lines.

• May be required to perform electrical trade functions such as installing or repairing a variety of electrical equipment/systems to include: wire harnesses, circuit breakers, complex connectors, conduit systems, or other transmission equipment; working from blueprints, drawings, layouts, or other specification, locating and diagnosing trouble in the electrical system; using a variety of electrician tools, and measuring and testing instruments.

• Supervise/assist the jacking and towing of aircraft, making adjustments and settings such as cable tension and seat movement; obtain standard parts such as fuel and oil line connections and fittings, cable linkage, and harnesses by referring to parts manuals and sample comparisons.

• Ability to perform pre-flight, thru-flight, and post-flight maintenance inspections, including recording maintenance record descriptions of work performed, servicing engines and aircraft components at line station, making appropriate repairs (short of overhaul) required to keep aircraft in safe operating condition.

• May be required to perform structural trade functions such as installing fasteners or repairing structural components through corrosion control and SRM standard practices.

4.4.1 Aircraft Worker Qualifications

• One (1) year of documented experience in aviation maintenance as an Aviation Helper or higher.

• Related Associates Degree or Trade Certification

• Three (3) years of experience in similar technical field (i.e., shipboard electrician, electronics mechanic, industrial mechanic, Metal and Plastic Processing Workers, machining, etc.).

4.5 Aircraft Helper Tasks

The Aircraft Helper duties shall include, but are not limited to:

• Assist Aircraft Mechanics or Workers in servicing, repairing and overhauling aircraft and aircraft components. i.e., Remove, clean, reinstall or replace defective parts, accessories, and components such as worn gaskets, couplings, fittings, bad actuators, accumulators, gauges, sections of corroded fuel and oil lines, simple structural repairs, wiring harnesses.

• Using mechanic’s tools, removes inspection plates, cowling, engine covers, floorboards, and related items to provide access for inspection and repair, and replaces items when work is completed.

• Assist in dismantling, repairing, overhauling, or replacing parts and assemblies such as engines, plumbing and hydraulic systems wire harnesses, and aircraft structural sections.

• Perform routine duties such as furnishing materials, tools and supplies to mechanic; lifting and holding materials in place during operation; cleaning work areas and machines, tools, and equipment.

• Clean aircraft, interior and exterior parts and assemblies with solvents or other cleaning solutions.

• May be required to assist in electrical trade functions such as installing or repairing a variety of electrical equipment/systems to include: wire harnesses, circuit breakers, complex connectors, conduit systems, or other transmission equipment; working from blueprints, drawings, layouts, or other specification, locating and diagnosing trouble in the electrical system; using a variety of electrician tools, and measuring and testing instruments.

• May be required to assist in performing structural trade functions such as installing fasteners or repairing structural components through corrosion control and SRM standard practices.

• Disconnect instruments, ignition systems, fuel, and oil lines.

• Assist the jacking, towing and refuel/defuel operations of aircraft.

• Perform other helper duties as required.

4.5.1 Aircraft Helper Qualifications

• High School Diploma or equivalent and be enrolled in a continued course of study toward an

Aviation Technical School certification or an Aviation trade related degree, or possess an Aviation

Technical School certification.

• Ability to operate power and/or hand tools and equipment such as pliers, wrenches, screwdrivers, torque wrenches, micrometers, go-no-go gauges, multimeters, feeler gauges, sheet metal tools, wire crimping devices and tension meters.

• Ability to use mechanic’s tools with minimal supervision.

The following positions are required to provide support for the maintenance evolutions required during the

PDM process.

4.6 Machine Tool Operator Tasks

The Machine Tool Operator task shall include, but are not limited to:

• Specialize in operating one or more than one type of machine tool (e.g., jig borer, grinding machine, lathe, milling machine) to machine metal for use in making or maintaining jigs, fixtures, cutting tools, gauges, or metal dies or molds used in shaping or forming metal or nonmetallic material (e.g., plastic, plaster, rubber, glass).

• Plan and perform difficult machining operations which require complicated setups or a high degree of accuracy, setting up machine tool or tools (e.g., installing cutting tools and adjusting guides, stops, working tables, and other controls to handle the size of stock to be machined.

• Determine proper feeds, speeds, tooling, and operation sequence or select those prescribed in drawings, blueprints, or layouts.

• Use a variety of precision measuring instruments, making necessary adjustments during machining operation to achieve requisite dimensions to very close tolerances.

• Select proper coolants and cutting and lubricating oils to recognize when tools need dressing, and when to dress tools.

4.6.1 Machine Tool Operator Qualifications

• Four (4) years of documented experience in industrial machine tool operations.

• One (1) year documented experience in aviation machine tool operations.

4.7 Aircraft Painter Tasks

The Aircraft Painter tasks shall include, but are not limited to:

• Prepare surfaces by filling with airframe approved fillers.

• Ability to sand, apply chemical degreasing, etching solutions, metal conditioners and wash primers.

• Must paint a variety of airframe related parts and components, primarily by spraying with approved airframe coatings.

• Must independently plan details of work, selecting method, equipment and process best suited for a particular requirement.

4.7.1 Aircraft Painter Qualifications

• Must have at least two (2) years’ experience as a journeyman aircraft painter.

• Must have the ability to interpret aircraft paint drawings.

4.8 GSE Mechanic Tasks

The GSE Mechanic tasks shall include, but are not limited to:

• Diagnose malfunctions and repair GSE.

• Advise and train lower grade workers on diagnosis and repair of less complex repair/maintenance problems.

• Inspect and approve completed maintenance actions.

• Solve repair problems by studying drawings, wiring diagrams and schematics, and technical publications.

• Use automated maintenance data systems to monitor maintenance trends, analyze equipment requirements, maintain equipment records, and document maintenance actions.

• Analyze, diagnose, and repair GSE using conventional and digital multi-meters, voltmeters, ohmmeters, frequency counters, oscilloscopes, circuit card testers, transistor testers, and hand tools.

• Maintain external fuel and grounding systems.

• Perform scheduled and unscheduled maintenance on GSE.

• Inspect, test, and operate GSE to determine equipment serviceability and proper operation.

• Service equipment with fuel, oil, water, coolant, hydraulic fluid, refrigerant, and compressed air, diagnoses mechanical and electronic circuitry malfunctions using visual and auditory senses, test equipment, and technical publications.

• Disassemble and assemble malfunctioning GSE accessories and components.

• Remove, disassemble repair, clean, treat for corrosion, assemble, and reinstall GSE components and accessories.

• Stencil and mark GSE in accordance with technical publications.

• Store, handle, label, use, and dispose of hazardous materials and waste in accordance with all state, local, and federal environmental standards and regulations.

• Prepare GSE for storage and mobility deployment.

• Operate, clean, inspect, and service GSE towing vehicles.

• In addition to maintaining vehicle records, maintain and update paper and electronic equipment records.

• Provide dispatch service for GSE, including positioning equipment to support aircraft maintenance and flying operations.

• Practice good housekeeping of the GSE area.

• Practice tool control, FOD prevention, and safety at all times.

• Must be qualified to train other tenant commands as well as the MRS product line, including military, civilian, and company employees in the use of specific GSE equipment such as: forklift, scissor lifts and crane operations.

• Required to attend Train the Trainer for certification at Government expense.

• Coordinate with Base Garage on GSE, LSV and FUEL TRUCK maintenance requirement.

• Coordinate with Fuel Farm and Assist Military in fuel truck filling when needed.

4.8.1 GSE Mechanic Qualifications

• Four (4) years of documented experience in industrial equipment maintenance support.

4.9 Production Control Clerk Tasks

The Production Control Clerk tasks shall include, but are not limited to:

• Acts as a point of contact for maintenance activities within the MRS Division planning office.

• Initiate and control forms and records relative to maintenance and inspection programs including intensive interaction with and data correction and entry into the current timekeeping system.

• Work closely with the MRS Planner.

• Understand the SR, PDR and Aviation Maintenance Procedure Card processes as well as DLP’s specific to all maintenance activities.

• Upload and assist maintaining electronic data bases associated with aircraft maintenance.

• Provide support and inputs for industrial time accounting. Support probable future replacement time keeping systems.

• Provides assistance with organizational chart updates withing Production areas.

• Performs weekly audits of Aircraft MPC’s, PDR’s, TCTO’s and SB’s.

4.9.1 Production Control Clerk Qualifications

• Two (2) years of documented experience working in production control operations.

4.10 Program Specialists Tasks

The Program Specialists tasks shall include, but are not limited to:

• Review technical drawings for accuracy.

• Manage various aircraft related improvement and maintenance programs.

• Prepare design changes for both depot and unit level maintenance procedures.

• Develop time compliance technical orders (TCTO’s).

• Assist in the development and validation of prototype components and systems.

4.10.1 Program Specialists Qualifications

• Bachelors of Science Degree in a technical discipline or five (5) years of related experience providing management support to engineering staff.

• Must have the following abilities: project scheduling, financial management, briefings, coordination and graphic presentation and technical studies.

4.11 Site Supervisor

The expense of the Site Supervisor is not to be charged separately to the contract but included as part of the overhead expenses rolled into the total hourly labor rates. The Site Supervisor shall be a supervisory employee with management responsibility and full authority to supervise and manage

Contractor personnel working on this contract and to make decisions regarding contract issues and employees performing under this contract. The Site Supervisor duties shall include, but are not limited to:

• Shall have full authority to act for the Contractor on all matters relating to the daily operation of this contract. When unavailable, a person must be identified to the COR, CS and SKO to handle all duties and responsibilities in their absence

• Ensure Contractor employees are following all applicable ALC instructions and policies.

• Manage the contract by organizing, directing, coordinating, and implementing all activities and tasking as determined by the Government.

• Supervise contractor staff to include addressing personnel issues, and meeting priorities.

Tasking and priorities shall be established by the Government.

• Perform all onboarding to include obtaining accesses to the facility.

• Oversee any employee removals, offboarding and coordinate such removals with the COR.

• Address all conduct and /or performance issues promptly, notifying the COR of action being taken to resolve the issue(s)

• Monitor the performance of Contractor employees and report to the Government as requested

• When not on site and notified by the either the COR, CS or KO, it is expected that the Site

Supervisor will be on-site within 2 hours of notification to address any and all issues.

• Respond to phones calls, emails and/or texts from the COR, KO, CS, Deputy, General foreman or Line supervisor within two hours.

• Be available on site for meetings as needed at the request of the COR, KO, CS, Deputy, General foreman or First Line supervisor.

• Interact with Government program officials regarding issues, status of tasks, and aircraft schedules.

• Coordinate financial and staffing resources

• Review and validate employee timesheets

• Coordinate delivery of weekly time sheets to the COR Office

• Coordinate Invoicing with the COR Office and work through any discrepancies

• Facilitate and ensure Contractor employees complete all required training.

• Facilitate and ensure requested training can be delivered at the Governments request

• Report daily all late arrivals, absences and/or early departures to COR, General foreman, First

Line Supervisor and CS within the first 2 hours of each shift and promptly of any other unexpected leave

• Provide the COR Office with the following reports:

o Weekly Time and Accounting o End of Month Time and Accounting o Monthly Leave Calendar

4.11.1 Site Supervisor Position Qualifications

• Minimum of five (5) years’ in a supervisory position.

• Shall have ten (10) years’ experience and knowledge of aircraft overhaul trades and labor work.

• Shall possess a working knowledge of OSHA requirements.

• Excellent interpersonal, written, attention to detail and oral communication skills.

• Proficient personal computer skills to include a strong working knowledge of standard Microsoft

Office Suite.

5.0 Removal or Replacement of Personnel

5.1 Key Personnel

Subject to the Key Personnel and/or Facilities clause (Homeland Security Acquisition Regulation 3052.215-

70), the Contractor has the right to remove or replace personnel assigned to perform services under this contract and to substitute other qualified personnel in lieu thereof. Before removing or replacing any of the individuals specified in section 5.1.1, the Contractor shall notify the Contracting Officer in writing a minimum of thirty (30) calendar days prior to the effective date before the change becomes effective. The

Contractor shall submit sufficient information to support the proposed action and to enable the Contracting

Officer to evaluate the potential impact of the change on this contract. The Contractor shall not remove or replace personnel until the Contracting Officer approves the change. However, in the event that a Contractor employee voluntarily leaves the company or the Contractor has to immediately remove an employee for any reason, the Contractor shall provide notice to the USCG as soon as the vacancy is known.

5.1.1 List of Key Personnel

The USCG has determined that Key Personnel will consist of the following positions:

• Program Specialists

• Site Supervisor

5.2 Removing Contractor Employees for Misconduct/Non-Performance/Security Reasons

The Contracting Officer may, at their sole discretion, direct the Contractor to remove any Contractor employee from performance of contract work for any contract related matters such as misconduct or non-performance. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract. The Contracting Officer will provide the Contractor with a written explanation to support any direction to remove an employee.

5.3 Replacement of Personnel

The Contractor will be permitted for a period not to exceed fourteen (14) calendar days to replace personnel, whether the requirement for removal or replacement of personnel is at the request of the Government or the

Contractor. It is recognized that when replacements, transfers, and reassignments of Contractor personnel are made for the convenience of the Contractor, all costs incurred will be at Contractor’s expense.

Replacements, transfers, and reassignments of Contractor personnel are deemed to be at the convenience of the Contractor when:

• Replacement of Contractor personnel is required because of voluntary or involuntary termination of employment with the Contractor.

• Contractor personnel are incapacitated due to injury or illness for a period in excess of thirty (30) days, or the death of Contractor personnel.

• Replacement or transfer of Contractor personnel is initiated at the request of the Contractor.

• Replacement or transfer of Contractor personnel is required due to termination of the contract for default.

5.3.1 The Contractor shall submit resumes of key personnel and qualifications for non-key personnel whenever a change in personnel occurs, in order to verify the replacement meets the required qualifications.

The Contracting Officer and COR will review all resumes and the Contracting Officer will provide notice to the Contractor as to whether or not a resume is considered to meet the required qualifications within two (2) business days of receiving the resume. If a resume does not meet the required qualifications, the Contractor shall provide a replacement resume. If the Contractor does not receive a response within two (2) business days, the Contractor can consider the resume approved.

5.4 Proposal of Contractor Employees Previously Removed

The Contractor shall request approval from the Contracting Officer, in writing prior to proposing an employee for on-site performance under this contract, any potential Contractor employee that has previously been removed from any Government contract at the direction or request of the Contracting agency. The request shall include an explanation for the previous removal(s), Contractor's plan to mitigate risk of future removal if approved, unique experience/qualifications of proposed employee, and demonstration of benefit to the Government of granting approval.

6.0 Quality

6.1 Contractor’s Quality Control (QC)

The Contractor shall develop, implement and maintain an effective QC System which includes a…

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