Section C.5.B Transportation Amend 0002 3-5-25 .pdf

Federal Law Enforcement Training Centers Charleston SC 70LCHS25RPFB00001 Amendment 0002

C.5.B-1

SECTION C.5.B – TRANSPORTATION SERVICES

TABLE OF CONTENTS

No. Title Page No.

C.5.B.1 GENERAL REQUIREMENTS……………………………………………. C.5.B-1

C.5.B.2 CONTRACTOR FURNISHED ITEMS........................................................ C.5.B-1

C.5.B.3 MANAGEMENT RESPONSIBILITES........................................................ C.5.B-2

C.5.B.4 PERFORMANCE SPECIFICATION REQUIREMENTS............................ C.5.B-2

(a) Transportation

ATTACHMENTS

C-14 Airport Arrival / Departure Schedule C-15 Dormitory Forecast Sample C-16 Off-Center Transportation Schedule for Training & Non-Training Days C-17 Summer / Winter Weekend Bus Schedule C-18 Bus Transportation – Inclement Weather

All provisions under this Sub-section (unless identified below) are Firm Fixed Price and shall be priced accordingly.

C.5.B.1 GENERAL REQUIREMENTS

(a) In support of the staff, students, and training programs at the FLETC Complex, the Contractor shall efficiently provide all labor, supplies, supervision, tools, materials, equipment, and transportation necessary to provide transportation services in accordance with this performance specification. As new programs develop, new requirements may be added by contract modification.

(b) The Contractor shall price the requirements of this sub-section INCLUDING the purchase, maintenance, and fuel costs of buses into Section B, CLINs 0002, 1002, 2002, 3002 and 4002.

C.5.B.2 CONTRACTOR FURNISHED ITEMS

Except for Government-Furnished Property (GFP), the Contractor shall furnish all personnel, supervision, management, equipment, materials, transportation, and supplies required to plan, schedule, coordinate and assure effective performance of all required services necessary to provide transportation support services for the FLETC Facility. The Contractor shall provide coach buses with luggage compartments or luggage restraints for arriving and departing transportation, recreational trips, sports, off center lodging and leisure activities. All Contractor provided vehicles shall not be over eight (8) years old with less than 100,000 miles

C.5.B-2 on them at the start of the award contract and approved by the CO/COR before the beginning of performance. Alternative fuel vehicles preferred but not mandatory. Contractor provided vehicles shall be in sufficient numbers to operate required services with no break in service.

C.5.B.3 MANAGEMENT RESPONSIBILITIES

In addition to the Management responsibilities outlined in Section C-4, the Contractor shall also manage the total work effort associated with the transportation and motor pool support services according to the SASS schedule required herein to assure fully adequate and timely completion of these services. Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. The Contractor shall provide an adequate and qualified staff of personnel with the necessary management expertise and specialized qualifications cited in Section C.6 to assure the performance of the work in accordance with sound and efficient management practices. The Contractor shall operate a dispatch service desk from 6:00 am to 12:00 midnight, seven (7) days per week to schedule, issue, and dispatch bus transportation and training support vehicles in accordance with the various training schedules and transportation requests provided by the FLETC and Partner Organizations (PO).

Transportation requests may be submitted by email or telephone and coordinated with the COR. The Contractor shall maintain an adequate, qualified and healthy workforce to complete work in accordance with the time and quality standards specified herein.

C.5.B.4 PERFORMANCE SPECIFICATION REQUIREMENTS

The Contractor shall provide an adequate staff of fully trained and qualified personnel to assure the performance of the work requirements outlined below:

(a) Transportation. The Contractor shall:

(1) Provide scheduled training, courier, airport, hotel and administrative transportation services.

These runs will be identified by the COR and schedules will be provided to the Contractor by the COR in a timely manner (normally 24-48 hours in advance). Generally, each incoming class ranging from 24 to 160 students will require transportation to/from the Charleston airport, once the class begins training and once at the end of training. The Contractor shall generate the arrival airport runs based on information received through emails at the FLETC-Charleston Transport email account (FLETC-charlestontransport@fletc.dhs.gov) from the arriving students.

The airport departure runs for each graduation shall be generated by the Contractor based on the information received from each class coordinator usually a week in advance of the graduation.

Contractor shall ensure the bus used to pick up students and/or take students to the airport has a separate storage area for luggage. Other runs for courier service, administrative services, or other situations, i.e., student departures due to a death in the family, injured students withdrawing from training, VIP tours, etc., shall be identified by the COR. In most cases, 24-48 hours advance notice will be provided unless unseen problems arise.

(2) Provide vehicle transportation service for students, staff and VIP’s, along with their baggage, between FLETC Complex, the airport, and off-site hotels based on arrival and/or departure schedule (See Section J, Attachment C-14). If a student resigns or is otherwise withdrawn from training, an individual trip to the airport will be authorized, usually on short notice, but during normal working hours. The Contractor shall provide door-to-door transport to students and staff who have physical limitations and require the use of the government provided wheelchair accessible vehicle. These special needs requests will be submitted in writing to the Contractor by the COR. Transportation services shall be provided in accordance with the class mailto:FLETC-charlestontransport@fletc.dhs.gov

C.5.B-3 schedules. Other transportation requirements, unrelated to class schedules, shall be provided upon request from the COR which will include specific pick-up times, locations, and destinations for each time the student requires transportation. Staff special needs requests will be provided through email or telephone transmission. The Contractor shall ensure each passenger displays a FLETC identification card.

(3) The Contractor shall ensure the correct number of buses is dispatched to accommodate the number of students lodged on center and off-center. Trips shall be increased or decreased based on the fluctuating student population and all trips shall be consolidated to ensure efficient and economic operation. The Government reserves the right to add or delete routes and pick-up times, based on training schedule changes.

(4) The Contractor shall review the Dormitory Forecast Reports to determine both on-center and off-center lodging occupancy. The Dormitory Forecast Reports will provide, on a monthly basis, the class name, number of students, duration of stay, dormitory building number and/or off-center lodging for all classes. See Section J, Attachment C-15 for a sample Dormitory Forecast.

(5) Lost Luggage. When lost luggage is delivered to the VCC, the Contractor shall pick up and deliver to the students’ assigned dormitory room during normal working hours.

(6) The Contractor shall provide after-hours transportation for students from the VCC to their assigned dormitory room, as required and provide transportation from the Dorm to the VCC upon request via FLETC-CharlestonTransport email or telephone request.

(7) Off-Center Lodging. The Contractor shall provide hotel shuttles to and from the FLETC

Complex on training and non-training days in accordance with the Off-Center Transportation Schedules for Training and Non-Training Days (See Section J, Attachment C-16) when students are housed off-center. Number of students housed off center could range from 12 to

200. These services will be ordered under the Indefinite Quantity CLIN in Section B. A Task Order will be issued within three (3) days of student arrival at off-center lodging facilities.

• The Contractor shall ensure arrival at the hotel within five (5) minutes before the posted time and depart at the posted time.

• The Contractor shall ensure each passenger displays a FLETC identification card when boarding the bus prior to departing the hotel. Passengers without a FLETC identification card will be dropped off at the Visitor Control Center at the entrance to the FLETC Complex. Bus drivers are NOT authorized to transport any passengers onto the Center without a proper FLETC identification card.

(8) Provide driving tours of the FLETC Complex for VIP’s, as coordinated by the COR. Normally these trips are scheduled at least one week in advance.

(9) Make special trips to off-center locations (not to exceed 65-mile radius of the facility) to accommodate the transportation and courier needs of FLETC Complex, during normal working hours.

C.5.B-4

(10) Provide special transportation needs, for students traveling off center, in response to requests from the list of approved individuals provided by the COR, during normal working hours.

(11) Provide transportation support to assigned FLETC students and personnel evacuating to designated off-center locations in the event of a natural or man-made disaster. For anything above Category I the evacuation site will be Fort Eisenhower, Georgia. Evacuations may or may not occur during normal working hours. Overnight lodging will be reimbursed for Contractor transportation drivers.

(12) Inclement Weather. The Contractor shall be responsible for transporting students from 6:00 a.m.

through 8:00 a.m., 10:45 a.m. through 1:15 p.m. and 4:30 p.m. through 7:00 p.m., between Dorms, Classrooms, Driving Ranges, Use of Force Area, SS Cape Chalmers, and Cafeteria in the event of inclement weather conditions (See Section J, Attachment C-45).

(13) Provide Evening and Weekend Bus Transportation from the front entrances of Dormitory Buildings 39 and 285 and hotels to local areas of interest such as, but not limited to: Malls, Walmart, Target, Downtown Charleston, and beaches in accordance with Summer/Winter Weekend Bus Schedule (See Section J, Attachment C-39). The Contractor shall provide bus or van service for students who choose to participate in other recreational trips, sports, and leisure activities organized and offered by the Student Services Division, Recreation Specialist, in conjunction with the Recreation Association of FLETC. Duty bus drivers shall check all students for proper FLETC identification. Schedule changes must be approved by Contracting Officer through the COR.

(14) Buses. The Contractor shall:

• Pre-inspect buses before each use. Perform a visual inspection of each bus for any obvious hazards and/or damage, disinfect the interior of the bus as well as any handles and luggage compartment. Ensure buses and equipment are available in required numbers for each transportation requirement. Buses will be fueled and oil/fluid levels maintained to manufacturers specifications prior to the start of each transportation requirement. Ensure buses have ample fuel to perform all transportation requirements. Keep buses in areas designated by the

COR.

• Clean all buses weekly in the area adjacent to Building 61. This includes washing exterior, rinsing, vacuuming interior, disinfecting interior and luggage compartment and cleaning windows. Between weekly washings, buses shall be rinsed off with clear water to remove occasional accumulations of mud, dust, pollen, etc.

END OF SECTION C.5.B