70CNR-S3900-Reference-Questionnaire~1.docx
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- Solicitation number
- 70CNR-S3900
- Issued by
- Nevada
About this file
This is a reference questionnaire issued by the Nevada State Purchasing Division, Department of Administration, on behalf of the Nevada Division of Environmental Protection (NDEP), Bureau of Corrective Actions for Solicitation Number 70CNR-S3900 regarding Environmental Mitigation, Assessment, and Remediation Services. The questionnaire is designed to solicit feedback from current and former clients of proposing vendors regarding their experience with similar projects of comparable size and scope. Completed reference questionnaires must be submitted to Mason Bondi at Mbondi@admin.nv.gov with the solicitation number in the subject line no later than August 10, 2026. The State requests comprehensive responses to all evaluation items, with respondents instructed to answer "U/K" if information is unknown or "N/A" if not applicable.
The reference questionnaire evaluates vendor performance across thirteen rating criteria on a scale of 0-10, including knowledge and expertise, flexibility with scope and timeline changes, satisfaction with deliverables and products, staff dynamics, schedule adherence, customer service responsiveness, billing accuracy, problem resolution capabilities, and likelihood of future recommendation. Additionally, the questionnaire requests narrative responses regarding the capacity in which the vendor was engaged, the vendor's most satisfactory service aspects, and whether the vendor would be recommended for future work. Completed questionnaires are designated as confidential business information under Nevada Revised Statutes and are not subject to public disclosure; respondents should not return the questionnaire directly to the proposing vendor to ensure candid feedback.
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Text version
Nevada State Purchasing Division Department of Administration 515 E Musser St Ste 300 Carson City, NV 89701 purchasing.nv.gov nevadaepro.com
Reference questionnaire
Due Date 08/10/2026
Solicitation number 70CNR-S3900
Single point of contact name Mason Bondi
Single point of contact email Mbondi@admin.nv.gov
Proposing vendor or subcontractor
Client providing the reference
Client contact name and title
Client telephone and email
Period of performance
1. Client reference instructions
1.1. As part of a formal solicitation the State of Nevada has requested vendors provide references from current and/or former clients for projects of similar size and scope. This reference questionnaire is to provide a client reference for the proposing vendor or subcontractor above. Once you have completed the reference questionnaire, please submit to the single point of contact via email, with the solicitation number in the subject line, no later than the due date above.
1.2. The State requests all questions be answered. If an answer is not known, please answer as ‘U/K’. If the question is not applicable, please answer as ‘N/A’. If additional space is needed to answer a question or provide a comment, please attach additional pages. If attaching additional pages, please place your company/organization name on each page and reference the appropriate RFP number.
1.3. Do not return the completed reference questionnaire to the proposing vendor. To allow for candid responses, completed reference questionnaires are designated as confidential business information by the Administrator pursuant to NRS 333.020(5(b) and not public information pursuant to NRS 333.333. In addition to the reference questionnaire, the State may contact references for further clarification.
Where a rating is requested, please provide a rating between 1-10. For all items, please provide any comments you feel would be helpful to the State in evaluation below each item. Poor or inadequate performance: 0; Below average performance: 1-3; Average performance: 4-6; Above average performance: 7-9; Exceptional performance: 10.
Evaluation items
In what capacity have you worked with this vendor in the past? (no rating)
Vendor’s knowledge and expertise, rating:
Vendor’s flexibility relative to changes in scope and timelines, rating:
Your satisfaction with delivered materials, rating:
Dynamics and interaction between the vendor and your staff, rating:
Your satisfaction with products developed by the vendor, rating:
Was the schedule met and deliverables timely? Rating:
Overall customer service and timeliness in response and issue resolution, rating:
Accuracy and timeliness of billing, rating:
Vendor’s ability to quickly and thoroughly resolve a service-related problem, rating:
Vendor’s flexibility in meeting business requirements, rating:
Response time and customer service of local office, if applicable, rating:
Likelihood of recommending this vendor to others in the future, rating:
Which aspects of this vendor’s services are you most satisfied with? (no rating)
Would you recommend this vendor to your organization again? (no rating)
Revised 2024-10 Page 2 of 2
Page 1 of 1 Reference questionnaire image1.png
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