70CNR-S3862-reference-questionnaire~1.docx

DOCX document 41 KB Posted

Attached to
Permit Writing Assistance and Programmatic Support
Solicitation number
70CNR-S3862
Issued by
Churchill County, Nevada

About this file

This is a reference questionnaire issued by the Nevada State Purchasing Division, Department of Administration, on behalf of the Nevada Department of Conservation and Natural Resources (DCNR) and Nevada Department of Environmental Protection (NDEP) for Solicitation Number 70CNR-S3862. The questionnaire is designed to collect feedback from current and former clients regarding vendor performance on projects of similar size and scope related to Permit Writing Assistance and Programmatic Support services. Completed reference questionnaires must be submitted to Mason Bondi at MBondi@admin.nv.gov by June 8, 2026, with the solicitation number included in the subject line. The State of Nevada requests that all questions be answered, with responses of "U/K" (Unknown) or "N/A" (Not Applicable) provided where appropriate.

The reference questionnaire evaluates vendor performance across thirteen rating categories on a scale of 0-10, where 0 indicates poor or inadequate performance, 1-3 indicates below average performance, 4-6 indicates average performance, 7-9 indicates above average performance, and 10 indicates exceptional performance. Evaluation criteria include vendor knowledge and expertise, flexibility relative to changes in scope and timelines, satisfaction with delivered materials and products, staff dynamics and interactions, schedule adherence and timeliness of deliverables, customer service and issue resolution capabilities, billing accuracy and timeliness, and likelihood of future recommendations. Completed reference questionnaires are designated as confidential business information and are not subject to public disclosure in accordance with Nevada Revised Statutes 333.020(5)(b) and 333.333. The State reserves the right to contact references directly for further clarification regarding vendor performance.

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Text version

Nevada State Purchasing Division Department of Administration 515 E Musser St Ste 300 Carson City, NV 89701 purchasing.nv.gov nevadaepro.com

Reference questionnaire

Due Date 06/08/2026

Solicitation number 70CNR-S3862

Single point of contact name Mason Bondi

Single point of contact email MBondi@admin.nv.gov

Proposing vendor or subcontractor

Client providing the reference

Client contact name and title

Client telephone and email

Period of performance

1. Client reference instructions

1.1. As part of a formal solicitation the State of Nevada has requested vendors provide references from current and/or former clients for projects of similar size and scope. This reference questionnaire is to provide a client reference for the proposing vendor or subcontractor above. Once you have completed the reference questionnaire, please submit to the single point of contact via email, with the solicitation number in the subject line, no later than the due date above.

1.2. The State requests all questions be answered. If an answer is not known, please answer as ‘U/K’. If the question is not applicable, please answer as ‘N/A’. If additional space is needed to answer a question or provide a comment, please attach additional pages. If attaching additional pages, please place your company/organization name on each page and reference the appropriate RFP number.

1.3. Do not return the completed reference questionnaire to the proposing vendor. To allow for candid responses, completed reference questionnaires are designated as confidential business information by the Administrator pursuant to NRS 333.020(5(b) and not public information pursuant to NRS 333.333. In addition to the reference questionnaire, the State may contact references for further clarification.

Where a rating is requested, please provide a rating between 1-10. For all items, please provide any comments you feel would be helpful to the State in evaluation below each item. Poor or inadequate performance: 0; Below average performance: 1-3; Average performance: 4-6; Above average performance: 7-9; Exceptional performance: 10.

Evaluation items

In what capacity have you worked with this vendor in the past? (no rating)

Vendor’s knowledge and expertise, rating:

Vendor’s flexibility relative to changes in scope and timelines, rating:

Your satisfaction with delivered materials, rating:

Dynamics and interaction between the vendor and your staff, rating:

Your satisfaction with products developed by the vendor, rating:

Was the schedule met and deliverables timely? Rating:

Overall customer service and timeliness in response and issue resolution, rating:

Accuracy and timeliness of billing, rating:

Vendor’s ability to quickly and thoroughly resolve a service-related problem, rating:

Vendor’s flexibility in meeting business requirements, rating:

Response time and customer service of local office, if applicable, rating:

Likelihood of recommending this vendor to others in the future, rating:

Which aspects of this vendor’s services are you most satisfied with? (no rating)

Would you recommend this vendor to your organization again? (no rating)

Revised 2024-10 Page 2 of 2

Page 1 of 1 Reference questionnaire image1.png

File details come from the government source that posted it. Updated .