2.2.1-Attachment 5 Vendor Questions Template_Government Response.pdf

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Amendment 0003 I-901 Fee System Operation & Maintenance Support
Solicitation number
70CMSD23R00000001
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This solicitation seeks proposals for Student and Exchange Visitor Program I-901 Fee System Operation and Maintenance Support services. Offerors must provide hosting, software operations and maintenance, technical support, software development, and customer service activities to ensure continuous operation of a secure online application for processing I-901 fee payments received by the Student and Exchange Visitor Program. The application must be available 24/7/365 and capable of handling program fees and applications. The incumbent currently hosts the I-901 System, and a new awardee would need to migrate it to their environment. Proposals are due by June 21, 2023 at 10:00 AM Eastern Time. The solicitation and any amendments will be posted to www.SAM.gov. Offerors must register in the System for Award Management to be eligible for award.

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Other files

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2.2.1-Attachment 2 Past Performance Questionnaire_v2.docx DOCX document
70CMSD23R00000001_A0003 Amendment.pdf PDF
70CMSD23R00000001_A0002 Amendment.pdf PDF
70CMSD23R00000001_A0001 Amendment.pdf PDF
2.2.1-Attachment 9 Call Center Monthly Performance Report.xlsx XLSX spreadsheet
2.2.1-Attachment 8 ICE Approved Software List.xlsx XLSX spreadsheet
2.2.1-Attachment 10 SCR Labor Descriptions.docx DOCX document
2.2.1-Attachment 3 Subcontracting Plan.docx DOCX document
2.2.1-Attachment 11 I-901 System Context Diagrams.pdf PDF
2.2.1-Attachment 12 Help Desk Email Metrics.xlsx XLSX spreadsheet
2.2.1-Attachment 1 PWS.docx DOCX document
2.2.1-A1 70CMSD23R00000001_SF 1449 RFP PGS 11-85.docx DOCX document
2.2.1-A1 70CMSD23R00000001_SF 1449 RFP Pgs 1-10.pdf PDF
2.2.1-Attachment 4 Pricing Template.xlsx XLSX spreadsheet
2.2.1-Attachment 6 RFI 10-20-2022 Government Responses to Questions.pdf PDF
2.2.1-Attachment 7 ICE Approved Hardware List.xlsx XLSX spreadsheet
2.2.1-Attachment 5 Vendor Questions Template.docx DOCX document
2.2.1-Attachment 2 Past Performance Questionnaire.docx DOCX document
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6/13/2023 6:16 AM

Attachment 5: Vendor Questions Template

PWS Paragraph Reference / Other (Sample. Para 5.1) Industry Questions Government Response

1 2.2.1-A1 70CMSD23R00000001-

Solicitation Instructions (I901) – section 3.3.1.1

There are several bulleted lists in PWS Section 3.2.1. Please clarify which you’re referring to.

All of them. All of the bullet points in Section

3.2.1 are the current methods of payment collection and processing. The purpose of this section is to understand the Vendor’s proposed approach to handling SEVP’s payment process.

2 2.2.1-A1 70CMSD23R00000001-

Solicitation Instructions (I901) – section 3.1

2.2.1-A1 70CMSD23R00000001_SF

1449 RFP Pgs 1-100 – item 8

2.2.1-A1 70CMSD23R00000001- Solicitation Instructions (I901) – section 3.1, says the proposal is due 6/21 at 10 a.m. ET. 2.2.1-A1 70CMSD23R00000001_SF 1449 RFP Pgs 1- 10 – item 8, says the proposal us due 6/21 at 5 p.m. CT. Which is the correct time?

6/21/2023 10 a.m. ET.

File details come from the government source that posted it. Updated .