7-Attachment C -COTS Software Technical Specifications.pdf
PDF 96 KB Posted
- Attached to
- Asset Management Software Services
- Solicitation number
- RFP 27-26-DC
- Issued by
- Bernalillo County, New Mexico
About this file
This file contains Commercial off-the-shelf (COTS) Software Technical Specifications developed by the Bernalillo County Information Technology Department in New Mexico for evaluating asset management software solutions. The specification document serves as a comprehensive questionnaire template for vendors seeking to provide a Computerized Maintenance Management System (CMMS) to support Bernalillo County Public Works' roadway infrastructure, pavement, and storm drain asset inventory and management program. The document outlines detailed technical and operational requirements that prospective vendors must address, though no specific response dates, due dates, bidders' meetings, award dates, or contract term information is provided in this specification document itself.
The technical specifications encompass critical evaluation areas including deployment options (local hosting versus cloud-based solutions), data security and compliance requirements such as NIST 800-171 standards for public data and SOC 1/SSAE 18 certification for privileged data, user licensing models, operating system compatibility, and single sign-on capabilities. Additional requirements address support structure availability, training delivery methods, physical and network security measures, database specifications, backup and data retention protocols, ODBC connectivity, HIPAA and integration capabilities with the county's SAP financial system, implementation timeline, customization needs, reporting functionality, and data ownership and portability terms. The specification also requires vendors to address browser requirements, file attachment capabilities, offline functionality, and the treatment of county data in the event of contract termination.
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Bernalillo County Information Technology Department
Commercial off-the-shelf (COTS) Software Technical Specifications
Please provide as much relevant information as possible. Enter N/A where applicable.
Company and Application / System name :
Locally hosted or location of Cloud (Local, US, off shore)
Cloud Platform (e.g., Azure, AWS) Data being placed in the cloud meets the requirements based upon the data’s classification.
Public/General Data - compliant with the standards set out in NIST 800-171.
Privileged or Confidential Data – SOC 1/SSAE 18 Certification.
Restricted Data – Data protection requirements should meet the legal
User licenses (concurrent, named-seats) Password requirement (Allows special characters) What OS platform is supported?
Single sign on capable?
Support structure (phone, internet, skype, 8-5 M-F, 24/7)
Training Provided (onsite, WebEx, Online Meeting software, Offline Guides).
Physical Security Data center DR sites (multiple locations) Network Security Secure firewalls (Cisco) Data Security Who can access your information What happens to your information if you close your account? If your account goes delinquent?
Encryption method(s) (e.g., SSL 256 bit?) (at rest?)
Are servers dynamically load balanced?
What type of database? (e.g., SQL Server, Oracle) What version?
Backup schedule (daily and weekly) Data retention policies Do you provide an ODBC connection Do you offer a data dictionary Will you provide a backup of the database if requested?
Do you share data entered in the system?
Bernalillo County Information Technology Department
Commercial off-the-shelf (COTS) Software Technical Specifications
Who owns the data?
Data Conversion available?
HIPAA compliance Other compliances Integration with BC Financial System (SAP) Estimated time for implementation How much customization is needed?
Browser requirements Are Cookies Required Java required? What version.
Internet connection (Bandwidth) Ability to attach files to records (word docs, PDFs, photos…)
Are files stored in database or file folder Ability to work offline (client instance for PC) Company HQ Location (Local, US, off shore) Ease of reporting (internal user interface for report generating)
Is there a charge for an ad hoc report?
What happens to County data in the event the contract terminates?
File details come from the government source that posted it. Updated .