PWS-SOW Updated 4-26-22.pdf

Performance Work Statement Facilities Maintenance

Federal Aviation Administration Facilities Multiple Sites within the Indianapolis

District

1 GENERAL

1.1 SCOPE OF WORK

1.2 SITE LOCATIONS

1.3 PERSONNEL

1.4 QUALITY CONTROL

1.5 PHYSICAL SECURITY

1.6 WORK SCHEDULE AND ACCESS TO WORKPLACE

1.7 CONSERVATION OF UTILITIES

1.8 LOST AND FOUND PROPERTY

1.9 SAFETY

1.10 STORAGE SPACE AND JANITOR'S CLOSETS

2 DEFINITIONS

2.1 TERMINOLOGY

2.2 CODES FOR TASK FREQUENCY CHART

3 TASK DESCRIPTIONS

3.1 JANITORIAL TASKS

3.2 RESTROOMS/BREAKROOMS CLEANING SERVICES:

3.3 PERIODIC CLEANING SERVICES: (Services performed on a monthly, semi-annual, annual basis)

4 GOVERNMENT – FURNISHED PROPERTY

4.1 GENERAL

5 CONTRACTOR-FURNISHED ITEMS AND SERVICES

5.1 GENERAL

5.2 QUALITY STANDARDS

5.3 SUPPLIES

6 CONTRACT ADMINISTRATION DATA

6.1 APPROVALS

6.2 INTERFERENCE WITH BUSINESS

6.3 OTHER CONTRACTS

6.4 CORRESPONDENCE

6.5 ORDINANCES

1.1 SCOPE OF WORK

1 GENERAL

1.1.1 The Contractor must provide all personnel, equipment, tools, materials, supervision, and services necessary to perform Facility Maintenance, including Janitorial Services as specified herein for the Federal Aviation Administration (FAA) Facilities within the Indianapolis District.

1.1.2 The Contractor must schedule and perform all of the work listed in the Appendices as described in Section 3.1, plus any other related services designated herein. The standards defined and the frequencies listed herein are minimum standards and frequencies that must be maintained.

1.2 SITE LOCATIONS

1.2.1 Locations and specific elements of work will be spelled out in Appendices attached to the specification.

1.3 PERSONNEL

1.3.1 Contract Manager. The Contractor must provide a Contract Manager, who must be responsible for the performance of the work. The name of this person and any alternate(s) who must act for the Contractor when the manager is absent must be designated in writing to the Contracting Officer (CO) prior to contract start date. The manager must not rely on the Contracting Officer’s Representative (COR) to remind him/her of reports, schedules, etc. that are due. Managers must be certified as to qualifications in the knowledge and the safe use of chemicals, cleaning compounds, and equipment operation.

1.3.1.1 The Contract Manager or alternate must have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

1.3.1.2 The Contract Manager or alternate must be available during normal FAA duty hours (8:00 a.m. to 3:30 p.m.)

within a reasonable time to meet on the installation with Government personnel designated by the Contracting Officer to discuss situations. After normal duty hours, the Manager, or designated alternate, must be available within a reasonable time.

1.3.2 Employees. The Government reserves the right to restrict the employment of any Contractor employee, or prospective Contractor employee, who is identified as a potential threat to the health, safety, security, and general wellbeing, or operational mission of the installation and its population.

1.3.2.1 Contractor personnel must present a neat appearance and be easily recognized. This must be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges, which contain the company name and employee name.

1.3.2.2 The Contractor must not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest.

1.3.2.3 The Contractor and his employees must be subject to all rules and regulations relative to entering and leaving the facility.

1.3.2.4 It is a requirement for the Contractor to provide sufficient backup employees to fill in for unexpected absences or resignations.

1.3.2.5 Contractor's employees must not disturb papers on desks, open desk drawers or cabinets, or use telephones, copy machines, or other equipment provided for official Government use.

1.3.2.6 Contractor employees must report fires and hazardous conditions to the COR. Items in need of repair, such as burnt-out lights, leaky faucets, toilet stoppages, etc., must be reported to the COR.

1.3.2.7 If employees discover open safes, they should report that to the COR.

PWS, Multiple Sites within Indianapolis District

1.3.2.8 Employees without properly executed forms will not be allowed to work at the facility.

1.3.2.9 The Contractor and employees must be subject to all rules and regulations relative to entering and leaving these facilities and to parking in authorized parking spaces. The Contractor must become familiar with the difficulties involved with the cleaning of secure areas in the buildings covered by this contract. When cleaning is scheduled in secure areas Contract personnel will be expected to contact the COR for access, and notify them when complete, in order to secure the area.

1.3.2.10 Badges. All janitorial employees will wear FAA security badges above the waist, on the front of the body, and on outermost clothing at all times. It is the responsibility of the janitorial employee to notify the COR of a lost badge. A replacement badge can only be approved by the COR. The COR will notify the appropriate party to issue a replacement badge. The retrieval of the lost badge is the responsibility of the Contractor and must be returned to the COR.

1.3.2.11 Training. The Contractor is responsible for training all individuals as they are hired on the correct cleaning and disinfecting procedures accepted by the custodial profession as written in professional publications, periodicals, trade magazines, etc. As a minimum, this training must include:

1.3.2.11.1 Use of Material Safety Data Sheets (MSDS), how to recognize hazards, personal protection, labels, etc., as required by the OSHA Hazard Communication Standard, 1910.1200. Contractor must maintain a Material Safety Data Sheet Log on site. A copy of each MSDS sheet and a list of each chemical being used on site by the Contractor must be given to the COR.

1.3.2.11.2 Safe methods and proper dilution of chemicals to retain the integrity of the Environmental Protection Agency standards for germicidal disinfectants must be adhered too.

1.4 QUALITY CONTROL

1.4.1 Quality Control Plan. The Contractor must establish and maintain a complete Quality Control Plan to ensure the requirements of the Contract are provided as specified. One copy of the Contractor's Quality Control Plan must be provided to the Contracting Officer not later than 10 days after award. An updated copy must be provided to the Contracting Officer as changes occur. The plan must include at a minimum:

1.4.1.1 A work scheduling system based on the services indicated in the Appendices for cleaning and the indicated time frames shown in the remark column. The schedule must show by building and area, the day and times when tasks will be accomplished. The Contractor must comply with the submitted schedules as approved by the Contracting Officer or designated individual.

1.4.1.2 An inspection system covering all the services listed in the Appendices. It must specify the areas to be inspected on both a scheduled or unscheduled basis, how often inspections will be accomplished, and the title of the individual(s) who will perform the inspection.

1.4.1.3 The methods for identifying and preventing deficiencies in the quality of service performed before the level of performance becomes unacceptable.

1.4.1.4 Step-by-step procedures for proper cleaning of restrooms, showers, and locker rooms to prevent the spread of infectious and contagious diseases must be documented.

1.4.1.5 Correct floor care procedures for floor maintenance and carpet maintenance performed by personnel.

1.4.2 Inspection Reports. Records of all inspections conducted by the Contractor and necessary corrective action taken must be provided to the Contracting Officer and COR upon completion of the inspection.

1.5 PHYSICAL SECURITY

1.5.1 The Contractor must be responsible for safeguarding all Government property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials must be secured.

1.5.2 Key Control. The Contractor must implement methods of assuring that all keys issued to the Contractor's employees by the Government are not lost or misplaced and are not used by unauthorized persons.

1.5.2.1 The Contractor must report the loss of any keys to the Contracting Officer/COR immediately.

1.5.2.2 Keys are to be checked out only to personnel approved by the COR. Final payment may be withheld until all keys have been returned as verified by the COR.

1.6 WORK SCHEDULE AND ACCESS TO WORKPLACE

1.6.1 Specific hours of operation for each location are stated in the Appendices.

1.6.2 Recognized Holidays. Holidays observed by Government are as follows:

New Year’s Day Martin Luther King Day President’s Day Memorial Day Juneteenth Fourth of July

Labor Day Veteran’s Day Columbus Day Thanksgiving Day Christmas Day

1.6.3 Specified hours of performance are not shown for some of the services required in this contract. Such work is to be accomplished at times as coordinated with the COR to ensure that there is no conflict with FAA operations.

1.7 CONSERVATION OF UTILITIES

1.7.1 The Contractor must instruct employees in utilities conservation practices. The Contractor must be responsible for operating under conditions, which conserve utilities and must include the following:

1.7.2 Lights must be used only in areas where and when work is actually being performed.

1.7.3 The workers must not adjust mechanical equipment controls for heating, ventilation, and air conditioning systems.

1.7.4 Water faucets or valves must be turned off after the required usage has been accomplished.

1.8 LOST AND FOUND PROPERTY

1.8.1 It is the responsibility of the Contractor to ensure that all items of possible personal or monetary value found by the Contractor's employees are turned in to the COR.

1.9 SAFETY

1.9.1 Contractor is responsible for instructing his employees in appropriate safety measures and informing them of their obligation to obey existing regulations. In addition, the Contractor must not permit placing or using of mops, brooms, or equipment in traffic lanes or other locations in a manner to create a safety hazard and must provide appropriate warning signs for slippery areas.

1.9.2 FAA operations in certain areas within the ATCT are directed towards the control and separation of air traffic and directly affect national security. The importance of these operations cannot be over stressed.

Interference of any kind by the Contractor, his employees, or equipment will not be tolerated. The inadvertent flipping of a switch or turning of a dial could be disastrous in loss of man-hours, property, and perhaps lives. It is of the utmost importance that the noise level in these areas, particularly the TRACON Room, be kept to a minimum. The Contractor must not plug any of his power-driven equipment into any electrical outlet on the FAA equipment and/or racks. The Contractor employees must cooperate with the COR in working out the best and safest methods for contract performance work in FAA equipment areas.

1.9.3 The Contractor is responsible for supplying their employees with proper Personal Protective Equipment.

1.10 STORAGE SPACE AND JANITOR'S CLOSETS

1.10.1 Space may be assigned to the Contractor by the COR for the storage of bulk supplies and the equipment which will be used in the performance of the work.

1.10.2 The Government must not be responsible for damage, maintenance of, and/or loss to Contractor's stored supplies, materials, equipment, or the personal belongings of Contractor's employees.

1.10.3 Failure to keep any of the facilities described above in a clean and orderly condition, may result in the withdrawal of the privilege of using them.

1.10.4 Dirty water and cleaning solutions must be disposed of in slop sinks or floor drains designated by the COR. Floors and fixtures in areas where water is obtained and disposed of must be kept clean, neat, and sanitary at all times.

1.11 DELIVERABLES. The Contractor must provide the following deliverables:

1.11.1 Quality Control Plan and Inspection Reports per 1.4.

1.11.2 List of Equipment per 5.2.

1.11.3 List and Samples of Supplies per 5.3

1.11.4 Safety Data Sheets per Contract Clause 3.6.3-3, HAZARDOUS MATERIAL IDENTIFICATION AND MATERIAL

SAFETY DATA.

2.1 TERMINOLOGY

2 DEFINITIONS

2.1.1 Acceptable Quality Level (AQL). The number of defects, the maximum percentage of defective work, or the maximum number of defects per hundred units that will be allowed before work is considered unsatisfactory. AQL does not imply that the contractor may knowingly perform in an unsatisfactory way.

It means that the Government recognized that unsatisfactory performance might occur unintentionally.

When unsatisfactory performance does not exceed the AQL, the service will not be subject to payment reduction by the Government. The contractor, however, must perform all unsatisfactory work again unless excused by the COR.

2.1.2 Area. An area is the space to receive services, which may or may not be considered a room by common definition. Examples of spaces are definable sections of hallways, stairwells, lobbies, offices, entrances, and elevators

2.1.3 Contracting Officer (CO). The appointed Government employee with authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government.

Note: the only individual who can legally bind the Government.

2.1.4 Contracting Officer Representative (COR). The Government personnel designated by the Contracting Officer to provide support of the Contract. Such appointment must be in writing and must state the scope of authority and limitations. This individual may have authority to provide technical direction to the Contractor as long as that direction is within the scope of the Contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the Contract.

2.1.5 Contractor. The term Contractor as used herein refers to both the prime Contractor and any subcontractors. The prime Contractor must ensure that their subcontractors comply with the provisions of this Contract.

2.1.6 Contractor Representative. A Contractor foreman, superintendent, or manager who is responsible for the performance of the work.

2.1.7 Contract Discrepancy Report (CDR). A report issued by the CO to the Contractor when performance is unsatisfactory. The Contract Discrepancy Report requires the Contractor to explain, in writing, why performance is unsatisfactory, how performance will be returned to satisfactory levels, and how reoccurrence of the problem will be prevented in the future.

2.1.8 Debris. Debris includes, but is not limited to, paper, cans, bottles, limbs, pine straw, pine cones, leaves, rocks, and other similar items.

2.1.9 Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.10 Diameter at Breast Height (DBH). Diameter at Breast Height, as measured 4.5 feet above ground level.

2.1.11 Environmental Protection Agency (EPA). The Federal agency delegated with authority to enforce the Federal laws which are concerned with pollution of the environment.

weeds, and other vegetation which is one inch or less in diameter (at ground level).

2.1.12 Parcel. A given area of land. Each area shown in Appendix 1 is divided into various parcels.

2.1.13 Performance Requirements Summary (PRS). A listing of the performance requirements under the contract that are to be evaluated by the Government on a regular basis, performance indicators for these requirements, performance standards for these requirement and surveillance methods to be used to determine if performance standards are met.

2.1.14 Performance Standard. The Contractor's performance level required by the Government.

2.1.15 Quality Assurance Program. A program implemented by the Government to provide some measure and control over the quality of services received. It is emphasized that the Government's quality assurance program is not a substitute for the quality control program implemented and administered by the Contractor.

2.1.16 Quality Assurance Evaluator (QAE). The Government employee responsible for the daily monitoring of Contractor performance.

2.1.17 Quality Control (QC). A method used by the Contractor to control quality of goods and/or services provided.

2.2 CODES FOR TASK FREQUENCY CHART

Symbol Description

NIC Not in Contract

FREQUENCIES

D2 Two days per week D3 Three days per week D4 Four days per week D5 Five days per week D7 Seven days per week W Once per week BW Bi-Weekly M Monthly Q Quarterly SA Semi-annually A Annually

FLOOR TYPES

CT Ceramic Tile VT Vinyl Tile MT Marble Tile CPT Carpet CEM Cement CMP Composition Tile (Raised Floor Tile) Must be Damp Mopped Only.

RM Rubber Mat

W Wood P Parquet

3.1 JANITORIAL TASKS

3 TASK DESCRIPTIONS

3.1.1 Non-Carpeted Floor Maintenance (Hard Floors: Vinyl Tile, Ceramic Tile, Wood, Concrete, etc...)

Hard floors must be maintained free of grit, soil, dust, scuff and heel marks, stains, spills, debris, litter and other foreign matter by effective routine cleaning. Cleaning must be accomplished by the most appropriate method (vacuum, sweep, dust mop, damp mop, spot clean, etc.) and with cleaning solutions if applicable, for the specific floor type. The Contractor shall schedule the application of floor maintenance techniques to room or hallway-sized sections needing work based upon traffic and usage to keep the entire floor up to the standard. After receiving floor maintenance, the entire floor shall have a uniform glossy appearance and be free without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film, discoloration, or standing water. This uniform glossy appearance shall be the acceptable standard. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, etc. Chairs, trash receptacles, and other easily moveable items must be moved to maintain floors underneath these items and returned to their original and proper position after cleaning. Floor maintenance includes the techniques of dry buffing, spray buffing, stripping, and waxing as required to achieve the above stated results. Cleaning of floors and walls in or around vending machines must be coordinated with the COR to prevent any damage to the machines or disconnecting power to the machines.

3.1.2 Carpeted Floor Maintenance. Carpets must be maintained free of soil, dirt, debris, litter and other foreign matter by effective routine vacuuming. The Contractor must use efficient vacuum cleaners must offer high airflow, high efficiency filtration, and an adjustable rotating brush agitation for more effective soil removal. Any spots and/or spills must be removed by the carpet manufacturer’s approved methods or other commercially accepted practices as soon as noticed. All tears, burns, and raveling must be brought to the attention of the COR. Area and throw rugs must also receive this service. Chairs, trash receptacles, and other easily moveable items must be moved to maintain floors underneath these items and returned to their original and proper position after cleaning. In areas where central vacuum systems are provided, they are the only vacuum cleaners approved for use within those areas unless exceptions are approved in advance by the COR.

3.1.3 Stairways/Elevators/Handicap Lifts. All floor surfaces must be cleaned in accordance with paragraph

3.1.1 or 3.1.2, as appropriate. Stair guards, handrails, wall caps and baseboards must be free from dust, grease, and grime. The Contractor must remove all marks, dirt, smudges, scuffs, and other foreign matter from adjoining stairwell walls, up to 72 inches height from stair tread level, to provide or maintain a clean, uniform appearance.

3.1.4 Clean Floor (Walk-Off) Mats. Vacuum and/or clean interior and exterior floor mats. Mats must be free of all visible lint, litter, debris, soil and other foreign matter. Soil and moisture underneath mats must be removed and mats returned to their normal location.

3.1.5 Trash Collection/Removal. All wastebaskets, cigarette butt receptacles, and other trash containers must be emptied and returned to their initial location. Boxes, cans, and papers placed near a trash receptacle and identified, as "TRASH" must be removed. Any obviously soiled or torn plastic trash receptacle liners in such receptacles must be replaced. Ashes and debris must be removed from cigarette butt receptacles and placed in a nonflammable container. The Contractor must dispose of trash in plastic bags secured with ties. Collected trash must be deposited in the approved trash collection containers.

The Contractor must collect all packing materials and empty shipping containers and place in designated trash receptacle. Trash must not be allowed to remain in the building overnight.

3.1.6 Surface Dusting/Cleaning. Dust must not be moved from spot to spot, but removed directly from the areas in which it lies by the most effective means - appropriately treated dusting cloths, vacuum tools, etc. When doing high cleaning, dust must not be allowed to fall from high areas on to furniture and equipment below. The following conditions must exist after the completion of each dusting task: (a) there must be no dust streaks, (b) Corners, crevices, molding, and ledges must be free of all dust, (c) There must be no oils, spots, or smudges on dusted surfaces caused by dusting tools. Low cleaning shall be all dust, lint, litter, and dry soil shall be removed from the horizontal and vertical surfaces of desks, chairs, file cabinets, and other types of office furniture and equipment; and from ledges, windowsills, handrails, door frames, doors, walls, etc., to a line 7'0" above the floor level. Cleaning of operational equipment must be coordinated in advance with operational personnel on duty. Cleaning products for various surfaces and finishes shall be approved by the COR prior to use. Vacuuming of fabric-covered furniture, draperies, blinds, and waxing and polishing of furniture is included.

3.1.7 Clean Interior Window Surfaces. After window has been cleaned, all traces of film, dirt, smudges, water, and other foreign matter shall be removed from frames, casings, sills, and glass. Where sunscreen film materials are applied, only non-abrasive cleaners approved by the film manufacturer shall be used.

Cleaners containing ammonia shall not be used.

3.1.8 Clean Blinds (not including Cab Sun Shades). Blinds shall be cleaned according to manufacturers recommended method of cleaning. Blinds shall not be removed from window facing. Blinds must be free of all traces of film, dirt, smudges, water, and other foreign matter.

3.1.9 Clean Glass Doors/Walls. Includes all glass partitions/walls, interior and exterior glass doors, display cases, directory boards, draft shields on windows, mirrors, and adjacent trim. After glass cleaning, there shall be no traces of film dirt, smudges, water, and other foreign matter.

3.1.10 Police Trash Pickup: Areas in and around all outside entrances must be free of all visible lint, litter, debris, soil and other foreign and/or organic matter.

3.2 RESTROOMS/BREAKROOMS CLEANING SERVICES:

3.2.1 Clean and Disinfect. All surfaces of sinks, toilets, urinals, lavatories, showers, shower mats, dispensers, plumbing fixtures, saunas, partitions, dispensers, doors, walls, partitions, stalls, stall doors, entry doors (including handle, kick plates, ventilation grates, metal guards), walls, and other such surfaces must be cleaned and disinfected using a germicidal detergent. Restrooms must have a clean scent or no odor at all. Showers, toilets, and urinals will be free of spots, water spots, scale buildup, soap scum, odors, and any other deposits. Mirrors must be clean and have no streaks or other removable matter. Partitions must be smudge, stain free. Vents must be clean. Restroom sinks, countertops, and fixtures must be free from water and scale deposits, soil, streaks, and other removable matter. Walls and grout must be free of all film, spots, and detergent buildup.

3.2.2 Restroom Floor/Tile Care. All floor surfaces must be maintained in accordance with paragraph 1.11.1 by effective routine cleaning. Moveable items must be tilted or moved to sweep and damp mop underneath. Grout on the wall and floor tiles must be free of dirt, scum, mildew, and residue.

3.2.3 Stock Restroom/Breakroom Supplies. Contractor must ensure restrooms and breakrooms are stocked sufficiently so supplies including toilet tissue, paper towels, and hand soap do not run out. Supplies must be stored in designated areas. If supplies run out prior to the next service date, the Contractor must refill within two hours of notification.

3.2.4 Drinking Fountains. Contractor must clean all facility drinking fountains. All porcelain and polished metal surfaces, including the orifices and drain, as well as exterior surfaces of fountains must be cleaned and disinfected. Drinking fountains must be free of streaks, stains, spots, smudges, scale, and other obvious soil.

3.2.5 Restroom/Breakroom Trash Removal. All trash containers in restrooms and breakrooms must be emptied, trash disposed, and containers returned to their original locations. Wash inside and out or steam-clean cans used for collection of food remnants to remove soiling and bacteria. The Contractor must provide and replace any obviously soiled, worn or torn plastic trash can liners. Trash receptacles must be left clean, free of foreign matter and free of odors. Trash must not be allowed to remain in the building overnight.

3.2.6 Clean Microwave and Refrigerators. Clean interior and exterior of microwave oven and refrigerators to remove hand prints, soil, food particles, etc.

3.3 PERIODIC CLEANING SERVICES: (Services performed on a monthly, semi-annual, annual basis)

3.3.1 Periodic Hard Floor Maintenance. Hard floors must be cleaned, scrubbed, sealed, polished, waxed, and stripped as required for the appropriate surface to maintain, protect and ease normal routine floor cleanings. After periodic maintenance, floor surfaces to include grout must have a uniform, clean appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film, discoloration, or standing water.

3.3.2 Periodic Carpet Restorative Cleaning. Carpets must be deep cleaned in order to remove embedded soil from carpet fibers. Deep cleaning must employ an effective technique and/or method to address soil suspension, soil extraction and drying. After deep cleaning, the carpeted area must show an improvement in visible appearance. All cleaning solutions must be removed from baseboards, furniture, trash receptacles, chairs, and other similar items. Chairs, trash receptacles, and other items must be moved to clean carpets underneath and returned to their original location after the carpet has dried.

3.3.3 Cleaning Sun Shades in Air Traffic Control Tower Cab. The Cab Sun Shades, in addition to being very important in the visual control of aircraft, are very delicate and expensive. Extreme caution must be used to prevent the scratching, wrinkling, or other damaging of the plastic material. The dusting or cleaning of each shade must be accomplished back and front using a soft cloth such as a chamois or diaper (or similar type cloth) that has been dampened with a mild cleaning liquid such as “Windex,” or any similar type plastic cleaner. When dusting, the worker should wear clean cloth gloves on both hands to prevent any smudging of the shades with fingerprints. Tower Cab Shades must be polished off, both sides, semi-monthly with soft cloth or chamois (whether you see anything or not).

3.3.4 Vacuum Wall Carpet: Care must be used to vacuum the sound deadening wall material used in the

TRACON.

3.3.5 Clean Walls/Ceilings/Plenum. High cleaning shall be all dust, lint, litter, and dry soil shall be removed from all surfaces above 7'0”, which includes ceiling fans, HVAC air registers, Venetian blinds and vertical shades, where installed.

3.3.6 Clean Exterior Window Surfaces: After a window has been cleaned, all traces of film, dirt, smudges, water deposits, and other foreign matter shall be removed from the frames, casings, sills, and glass.

Screens shall be cleaned to the same standards.

4.1 GENERAL

4 GOVERNMENT – FURNISHED PROPERTY

The Government will provide, without cost, the facilities, equipment, materials, and/or services listed below:

4.1.1 FACILITIES

4.1.1.1 The Government will furnish designated storage space for work related to this contract. The Contractor must not construct any new building facilities or structures on Government property nor make any structural changes without written approval of the COR. Structural repairs required during the term of the contract must be reported to the COR for appropriate action. The Contractor must reimburse the Government for repairs not attributable to fair wear and tear. The Government must furnish a reasonable amount of utilities from existing sources and central vacuum systems in operations equipment areas. In areas where central vacuum systems are provided, they are the only vacuum cleaners approved for use within those areas unless exceptions are approved in advance by the COR. These utilities are to be used only in connection with the performance of this contract.

4.1.1.2 The Contractor must maintain such building space to the same standards as similar areas occupied by the Government.

4.1.1.3 The Contractor must vacate such building space and restore the premises to the conditions in which received at his/her expense, fair wear and tear excepted, by the time stated for contract completion.

4.1.2 SERVICES

4.1.2.1 Utilities. The Government will furnish at no cost to the Contractor electrical power, sewer service, and water necessary for the performance of the Contract tasks.

5.1 GENERAL

5 CONTRACTOR-FURNISHED ITEMS AND SERVICES

5.1.1 Except for those items or services specifically stated to be Government-furnished, the Contractor must furnish everything to execute the tasks as stated herein.

5.2 QUALITY STANDARDS.

5.2.1 Equipment. All equipment must have bumpers and guards to prevent marking or scratching of fixtures, furnishings, or building surfaces. All equipment will be kept clean and in good working condition. All electrical equipment used by the Contractor must be Underwriter's Laboratories (UL) approved or equivalent for overseas area. This equipment must operate using existing building circuits. It must be the responsibility of the Contractor to prevent the operation or attempted operation of electrical equipment, or combinations of equipment, which require power exceeding the capacity of existing building circuits. Vacuums for carpeted floors must be of commercial quality. In areas where central vacuum systems are provided, they are the only vacuum cleaners approved for use within those areas unless exceptions are approved in advance by the COR. Provide the COR with a list of equipment to be used on site.

5.2.2 Plastic Trash Can Liners. The Contractor must furnish plastic trashcan liners of adequate quality to protect each trashcan. Liners must be replaced at least weekly.

5.3 SUPPLIES

5.3.1 The Contractor must furnish the following supplies. A List and samples of materials must be submitted to the Contracting Officer/COR for approval prior to use on site, and whenever a change occurs.

5.3.1.1 Consumable Supplies:

Hand Soap, Liquid, anti-bacterial soap for installed liquid soap dispensers, and/or hand size push/pump liquid anti-bacterial soap when installed dispensers are non-operational.

Paper Hand Towels to fit restrooms/breakrooms/kitchens dispensers Toilet Paper, 2-ply minimum to fit existing dispensers Toilet Seat Covers, disposable, for each restroom Plastic Trash Can Liners/Bags, Suitable for the type of trash receptacle Air Fresheners, for each restroom Deodorizer spray, for each restroom Deodorant for urinals/toilet bowls

5.3.1.2 Miscellaneous Contractor-Furnished Items:

Cleaners Disinfectants Polishes Tile cleaner Floor wax Plain rags Dust control rags Signs for wet floor Additional dispensers when necessary Feather dusters

6.1 APPROVALS

6 CONTRACT ADMINISTRATION DATA

6.1.1 All materials or methods not specified and which the Contractor proposes to use must be approved by the CO or designated COR. It is not intended to preclude the use of new, accepted and approved products or methods.

6.2 INTERFERENCE WITH BUSINESS

6.2.1 The service must be performed in such a way that there will be no interruption to, or interference with, the normal operation of Government business on the premises.

6.3 OTHER CONTRACTS

6.3.1 The Government may undertake or award other contracts for additional work and the Contractor must fully cooperate with such other Contractors and Government employees and carefully fit his own work to such additional work as may be coordinated with the COR. The Contractor must not commit or permit any act, which will interfere with the performance of work by any other Contractor, or by Government employees.

6.4 CORRESPONDENCE

6.4.1 Proper routing and distribution of correspondence is required to ensure that the Contracting Officer has knowledge of pertinent action taken relating to the contract. The Contractor must furnish to the Contracting Officer copies of all written correspondence including transmittal letters to the COR.

6.5 ORDINANCES

6.5.1 The Contractor must comply with all local laws, ordinances and regulations, and must obtain and pay for all necessary permits and licenses.

ATTACHMENT A

Performance Requirement Summary (PRS)

The Contract service requirements are summarized in performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The PRS and the Contractor’s Quality Control Plan provide information on Contract requirements, the expected level of Contractor performance and the expected method of remedy. These thresholds are critical to mission success. Procedures as set forth in 3.10.4-4 INSPECTION OF SERVICES - BOTH FIXED-PRICE & COST REIMBURSEMENT, will be used to remedy all deficiencies. During the first initial 30 days of the Contract, two additional errors on each task must be allowed in an effort to identify normal phase-in problems, except for any periodic cleaning service.

Performance Objective

PWS

Para

Standards/AQLs Remedy

Janitorial Tasks

3.1

Standard: Maintain an unpolluted and spot-less appearance.

AQL: No more than 2 valid defects per month.

Re-performance within 2 hours of notification

Restrooms/Breakroom Cleaning Services

3.2

Standard: Maintain an unpolluted and sanitized appearance.

AQL: No more than 2 valid defects per month.

Re-performance within 2 hours of notification

Periodic Cleaning Services

3.3

Standard: Maintain a well maintained appearance.

AQL: No more than 1 valid defect per service.

Re-performance within 1 day of notification or a mutually acceptable timeframe to the COR and Contractor.

Quality Control Establish and maintain a complete Quality Control Plan (incorporated into Contract after award). 1.4

Standard: Inspection procedures are followed and documented in accordance with Contractor’s Quality Control Plan

AQL: No more than 1 valid defect per month.

Contractor must provide a written Corrective Action Report.

Deliverable

1.11

Standard: Provide all deliverables in a timely manner

AQL: No more than 1 valid defect per month.

Contractor must provide a written Corrective Action Report.

PRS, Multiple Sites within Indianapolis District

1.1 QUALITY CONTROL

The Contractor must develop and maintain a quality control program to ensure custodial services are performed in accordance with commonly accepted commercial practices and services identified in this PWS. The Contractor must develop and implement procedures to identify, prevent, and ensure non-performance and continual repeat of defective service does not occur. As a minimum, the Contractor must develop quality control procedures addressing the areas identified in this Attachment.

1.2. QUALITY ASSURANCE

The Government must inspect and evaluate the Contractor’s performance to ensure services are received in accordance with requirements set forth in this Contract. The COR will use the Contractor’s work schedule or modified version thereof, to record validation results. Results of the validation then become the official record of the Contractor’s performance. When a performance threshold has not been met or Contractor performance has not been accomplished, the COR will initiate and provide the CO a Contract Discrepancy Report (CDR) for issuance to the Contractor. The Contractor must respond to the CDR in accordance with instructions provided and return it to the CO within 10 calendar days of receipt.

1.3 PERIODIC QUARTERLY PROGRESS MEETINGS

The CO, COR, other Government personnel as appropriate, and the Contractor may periodically meet to discuss the Contractor’s performance. The following issues may be discussed; opportunities to improve the Contract, any modifications required of the Contract, unsatisfactory inspections and valid customer complaints against each performance objective observed and steps taken by the Contractor to prevent occurrences in the future.

The Contractor must provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends. The minutes of these meetings will be reduced to writing, signed by the CO and any other signatures as deemed appropriate, distributed to the functional area and the Contractor. Should the Contractor not concur with the minutes, the Contractor will provide a written notification to the Contracting Office identifying areas of non-concurrence for resolution.

End of Attachment A

Janitorial Services for Federal Aviation Administration

Air Traffic Control Tower at Terre Haute International Airport located at

580 S. Airport Street, Terre Haute, Indiana 47803-9706

Janitorial Services to be performed: Facility to be cleaned encompasses approximately 5,772 square feet of space located at the Air Traffic Control Tower at the Terre Haute International Airport in Terre Haute, Indiana.

Hours Service is to be performed: Services and maintenance will be provided daily, extending from 6:45 a.m. to 5:00 p.m. including Federal Holidays.

The contractor shall provide janitorial services for the leased space, public areas, entrances, and all other common areas and shall provide replacement of supplies.

The contractor shall select, to the maximum extent practicable janitorial cleaning products and equipment that promote environmental stewardship. At a minimum, the contractor shall:

1. Use products that are packaged ecologically;

2. Use products and equipment considered environmentally beneficial and/or recycled products that are phosphate-free, non-corrosive, non-flammable, and fully biodegradable; and;

3. Minimize the use of harsh chemicals and the release of irritating fumes.

Selection of paper products – the contractor shall select paper and paper products (i.e. bathroom tissue and paper towels) with recycled content conforming to EPA’s Comprehensive Procurement Guidance.

CLEANING REQUIREMENTS AND FREQUENCY SCHEDULE

The contractor shall provide the COTR with a written schedule for all services being performed, if something is to be done weekly, identify which day of the week the service will be performed. For monthly, quarterly tasks, identify the date service will be performed.

1. DAILY:

a. Sweep floors using chemically treated absorbent or dusting tools (such as DEX or equal).

b. Vacuum all carpeted areas, as needed.

c. Empty waste baskets and containers; dispose of waste paper, trash, and other extraneous materials.

d. Clean toilet rooms, including toilets and soap containers. Furnish and maintain constant supply of deodorant material and paper products.

e. Wash all drinking fountains.

f. Refill hand sanitizer dispensers in common sears, when applicable.

g. Restrooms:

i. Clean restroom fixtures and chrome fittings.

ii. Clean and refill all dispensers (including deodorant material)

iii. Wet mop restroom floors.

iv. Sanitize toilets, toilet seats, and urinals.

v. Spot wash walls, partitions, and doors.

2. WEEKLY

a. Dust counters, file cabinets, and telephones, and surfaces of all office furniture, fixtures, and window sills (except desk tops).

b. Damp mop and buff all non-carpeted floors.

c. Vacuum all carpeted areas.

3. MONTHLY

a. Wash waste baskets.

b. Damp mop and buff all non-carpeted floors; wax and buff non-carpeted floors.

c. Clean or wash walls as needed to present a neat appearance.

d. Dust all ledges and flat surfaces within reach.

e. Dust and clean all light fixtures.

f. Dust and clean all venetian blinds.

g. Wash restroom walls, partitions, and doors.

4. SEMI-ANNUALLY:

a. Wash all exterior office windows.

5. ANNUALLY:

a. Strip old wax from all floors space and re-wax. This service is to be performed in conjunction with one of the quarterly cleaning schedules.

b. Shampoo all carpeted floors.

WORK SCHEDULE

HUF ATCT

TERRE HAUTE, INDIANA

AREA EST SQ. FT FLOOR TYPE # of Days Required

2nd Floor TELCO Eq. Rm 150 Tile 1 FAA Equip Rm 528 Tile 1

Tech Ops ATSS Office 153 Carpet 5

Tech Ops Admin Office 154 Carpet 5

Smoking Room 100 Carpet 5 TRACON 288 Carpet 7

Janitorial Storage 35 Carpet 5 CBI Training 180 Carpet 5 MPA Office 144 Carpet 5 Conference/

Common 285 Carpet 5 AT Manager 180 Carpet 5

AT Supervisors Office 240 Carpet 7

Training Office 209 Carpet 5 AT Admin Storage 88 Carpet 1

NATCA Office 308 Carpet 7 Corridor #1 140 Carpet 7 Corridor #2 190 Carpet 7 Corridor #3 204 Tile 7 Corridor #4 264 Tile 7

3rd Floor Break Room 576 Carpet 7

Restroom 30 Tile 7 Corridor 120 Tile 7

Cab Cab Area 196 Carpet 7

Stairways Stair #2 (to Level

3) 72 Tile 7 Stair #3 (to Jct.

Crawl) 42 Tile 7 Stair #4 (to Cab) 13.5 Tile 7

REVISED 4/1/2021

PWS, Janitorial Service, Louisville (SDF), KY

Performance Work Statement Janitorial Service

Federal Aviation Administration Facilities

Louisville (SDF ATCT), Kentucky

Contents

1 GENERAL

2 TASK DESCRIPTIONS

APPENDIX 1 – SDF ATCT Louisville, Kentucky

1 GENERAL

1.1 SITE LOCATIONS

1.1.1 Louisville Muhammad Ali International Airport (SDF) Air Traffic Control Tower, 755 Grade Lane, Louisville, KY 40213.

2 TASK DESCRIPTIONS

2.1 SOLID WASTE REMOVAL

2.1.1 Non-Hazardous Solid Waste Removal

2.1.1.1 The Contractor must provide and service dumpsters. Dumpsters will be emptied as necessary to keep trash from falling to the ground. Trash disposal will be offsite at an acceptable landfill in accordance with all applicable local, state, and federal laws and regulations. Contractor will determine quantity and service time to prevent rodent infestations and ensure that the dumpsters do not overfill to the point of being heaped and/or spilling on the ground. Placementmust be coordinated with the COR.

PWS Appendix 1, Janitorial Service, Louisville (SDF), KY

REVISED 4/2022

APPENDIX 1-SDF ATCT Louisville, Kentucky

SITE LOCATION/ ADDRESS: Standiford Field (SDF) Air Traffic Control Tower, 755 Grade Lane, Louisville, KY 40213 REGULAR OPERATING HOURS: 24 hours/day- 7 days/week. Office Hours 0630-1700 Monday- Friday (including Holidays). OCCUPANTS: 30-35

SITE SPECIFIC SECURITY REQUIREMENT: PIV Access Required.

SCOPE OF SERVICE: Janitorial Services & Solid Waste Removal. NOTE: Grass area indicated in green on the site-overview below is for information only. Maintenance is not restricted to this area.

Non-Hazardous Solid Waste Removal: In accordance with Performance Work Statement Paragraph 3.4. Recommend a 6 yard box and pick up once weekly.

Janitorial Services: Janitorial Services at this location will be performed in areas at the minimum frequencies and in accordance with the Performance Work Statement Paragraphs as listed below:

3.1, JANITORIAL TASKS

3.2, REST/BREAKROOMS

3.3, PERIODIC SERVICES

SERVICES

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APPENDIX

Facilities Maintenance Federal Aviation Administration Facilities

SDF ATCT, Louisville, Kentucky

SITE LOCATION/ADDRESS: SDF Link, Elevator, 19TH Floor, and CAB, 755 Grade Lane, Louisville, KY 40213

Janitorial Services: Janitorial Services at this location will be performed in areas at the minimum frequencies and in accordance with the Performance Work Statement Paragraphs as listed below

RM

# Room Name

Square Feet

(Approxi mate)

Floor Type

3.1, JANITORIAL TASKS

3.2, REST/BREAKROOMS

SERVICES

3.3, PERIODIC SERVICES

3.

1.

1, N on -C ar p et ed

F lo or M ai n te n an ce

3.

1.

2, C ar pe te d

F lo or M ai nt en

3, S ta ir w ay s/ E le va to rs

/H an d ic ap L if ts

4, C le an

F lo or

W al k -O ff

M at s

3.

1.

5, T ra sh

C ol le ct io n/

R em ov al

6, S u rf ac e

D u st in g/ C le an in g

3.

1.

7, C le an

I n te ri or W in do w S u rf ac es

8, C le an

B lin d s

(n ot

C ab

S un

S ha d es

3.

1.

9, C le an

G la ss D oo rs

/W ls

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P ic k up

2.

1, C le an a n d D is in fe ct

2, R es tr oo m

F lo or /T il e

C ar e

3.

2.

3, S to ck

R es tr oo m /B re ak ro om

S up p li

4, D ri nk in g

F ou n ta in s

3.

2.

5, R es tr oo m

/B re ak ro om T ra sh

R em

6, C le an

M ic ro w av e an d

R ef ri ge ra to rs

1, P er io d ic

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M ai n te n

2, P er io d ic

C ar p et

R es to ra ti ve

C le an in g

3.

3.

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Su n

S h ad es

A T

C T ab

4, V ac uu m W al l C ar p et

5, C le an

W al ls /C ei li ng s/

P le nu m

/L ig h

6, C le an

E xt er io r W in do w S u rf ac

Link Area 160 Tile D3 SA W W Q Q Q

Elevator Entrance 128 Carpet D3 W W Q Q

Elevator 63 Carpet D3 W W W W Q Q

19th Floor 75 Tile D3 W W SA A

1903 Weight Room 512 Mats W D7 W A A SA

1907 Quiet Room 256 Tile D2 D7 W A SA A SA

1908 PASS Office 256 Tile W D3 W A SA A SA

1909 Janitor Closet 140 Tile M SA A

Women’s Rest Room 120 Tile D7 D7 D7 D7 D7 SA Q

Men’s Rest Room 120 Tile D7 D7 D7 D7 D7 SA Q

CAB 525 Carpet D3 D7 W M D7 W SA M SA M

Stairwell 19 flights Tile M M SA SA

Stairwell to Cab 1 Flight Tile W SA SA

Facilities Maintenance Federal Aviation Administration Facilities

Louisville, Kentucky

SITE LOCATION/ADDRESS: SDF ESU Building, 755 Grade Lane, Louisville, KY

REGULAR OPERATING HOURS: 7:00 am – 5:00 pm, Monday - Friday

SPECIAL OPERATING INSTRUCTION:

SITE SPECIFIC SECURITY REQUIREMENT: PIV Entry

SCOPE OF SERVICE: Janitorial Services

RM

# Room Name

Square Feet

(Approximate)

Floor Type

3.1, JANITORIAL TASKS

3.2, REST/BREAKROOMS

SERVICES

3.3, PERIODIC SERVICES

3.

1.

1, N on -C ar p et ed

F lo or M ai n te n an ce

3.

1.

2, C ar p et ed

F lo or M ai n te na n ce

3.

1.

3, S ta ir w ay s/ E le va to rs

/H an d ic ap L if ts

3.

1.

4, C le an

F lo or

W al k -O ff

M at s

3.

1.

5, T ra sh

C ol le ct io n

/R em

6, S u rf ac e

D u st in g/ C le an in g

3.

1.

7, C le an

I n te ri or W in do w S u rf ac es

3.

1.

8, C le an

B lin d s

(n ot

C ab

S un

S ha d es

3.

1.

9, C le an

G la ss D oo rs

/W ls

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P ic k u p

3.

2.

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3.

2.

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C ar e

3.

2.

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R es tr oo m /B re ak ro om

S up p li es

3.

2.

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F ou n ta in s

3.

2.

5, R es tr oo m

/B re ak ro om T ra sh

R em ov al

3.

2.

6, C le an

M ic ro w av e an d

R ef ri ge ra to rs

3.

3.

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M ai n te n an ce

3.

3.

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C ar p et

R es to ra ti ve

C le an in g

3.

3.

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Su n

S h ad es

A T

C T

C ab

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3.

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3.

3.

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P le nu m

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6, C le an

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ESU Office #1 120 Tile W D5 W SA SA A SA

ESU Rest Room 120 Tile D5 D3 D5 D5 SA SA

ESU Office #2 200 Tile W D5 W W SA A

Facilities Maintenance Federal Aviation Administration Facilities

LOU ATCT, Louisville, Kentucky

SITE LOCATION/ADDRESS: 2710 Moran Avenue, Louisville, KY 40205

REGULAR OPERATING HOURS: 7:00 am – 10:00 pm; 7 days per week

SPECIAL INSTRUCTIONS: Janitorial Services performed on Mondays, Wednesdays, Fridays, and Saturdays…