SOW 9-30-20.pdf

Statement of Work (SOW) for consolidated sites in Tampa, FL areas

General Requirements and Deliverables for all sites

Description of Services

The Contactor shall provide a blank report that will list all the tasks in the SOW. A review will be conducted with the Contractor as to the tasks, time frames and logistics of completing the tasks. This report will be reviewed and approved by the contracting officer (CO) and Contracting Officer Representative (COR) for future reporting purposes.

The Contractor shall submit a monthly report of all areas cleaned, accompanied by an initial and date next to each item cleaned. The monthly report is due on the last day of each month for both the Main Facility (including the outlying buildings) and Child Care Facility. The monthly report template shall be submitted digitally to the Contracting Officer and Contracting Officer Representative within 15 days of award for review and approval.

A kickoff meeting will be held within 15 days of award.

Quality Control

The contractor shall develop and maintain a quality control program to ensure custodial services are performed in accordance with commonly accepted commercial practices and services identified in this SOW. The contractor shall develop and implement procedures to identify, prevent, and ensure non-performance and continual repeat of defective service does not occur.

The Government shall inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The COR will use the contractor’s work schedule or modified version thereof, to record validation results. Results of the validation then become the official record of the Contractor’s performance. When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate and provide the CO a Contract Discrepancy Report (CDR) for issuance to the contractor. The contractor shall respond to the CDR IAW instructions provided and return it to the CO within 10 calendar days of receipt.

Periodic Validations: This method requires the COR or facility POC to employ a “spot check” style of evaluation based on the contractor’s incorporated Cleaning Frequency Schedule (CFS). Periodic validations will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends. The CFS or modified version thereof, shall be used for COR scheduled inspections and results documentation

Periodic Progress Meetings: The CO, COR, facility POCs (as needed) and the Contractor shall periodically meet to discuss the Contractor’s performance. The following issues shall be discussed; opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections and valid customer complaints against each performance objective observed and steps taken by the Contractor to prevent occurrences in the future. The Contractor shall provide a summation of unsatisfactory inspections and provide insight into any identified trends.

The minutes of these meetings will be reduced to writing by the COR, forwarded to the CO, signed by the CO and distributed to the Contractor. Should the Contractor not concur with the minutes, the Contractor will provide a written notification to the Contracting Officer identifying areas of non-concurrence for resolution. The frequency of this meetings is TBD.

Cleaning and Restroom Supplies: The contractor shall furnish a listing of all cleaning and restroom supplies utilized during the contract period to the CO not later than the pre-performance conference for acceptance by the CO. After award, any new cleaning supplies added to the contract will need acceptance before being used on the installation. The cleaning inventory supply list shall contain the following information:

Product name Manufacturer Item use Disposal procedures, if material remains after usage Storage of item

A material safety data sheet (MSDS) shall also be provided for each product used to perform services and supply item. Employees will be trained, by the contractor, on the proper use and disposal of each item. All cleaning supplies shall be non-flammable

Hazardous Material Identification: Material Safety Data Sheets (MSDS) are required as specified in the latest version of Federal Standard No. 313 (including revisions adopted during the term of the contract) for any other material designated by a government technical representative as potentially hazardous and requiring safety controls. The Contractor shall compile the MSDSs and must submit two copies organized in a 3-ring binder upon contract award. Additional copies must be kept on-site in the Contractor’s possession and readily available. Any additions or deletions of products will require the binders be updated and COR must be notified in writing and provided the appropriate information to update the COR’s two binders. Failure to provide MSDSs when requested could result in the Contractor being considered non-responsive and result in termination of the contract.

Supervision/Management: The Contractor shall establish and maintain an office through which the contract manager or alternate(s) can be contacted during work hours.

The Contractor shall also provide to the CO and COR the names and contact numbers of Contractor POCs for after business hours including nights, weekends, and holidays. This information will be kept updated by the Contractor whenever personnel changes occur.

The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to the daily operation of this contract.

Contractor shall provide and maintain a list of contractor employees who will be working at the site to the CO/COR. The list is to be kept current by assuring new employees are added and terminated employees are deleted from the list. This is important to the security of the facility and the list may be used as a basis for background checks by the security office in the relevant location. A copy of this list must be provided at least quarterly, and at any time a contractor employee is added or deleted from the list. The Contractor is required to upload any employee changes such as terminations and/or resignations to the Vender Application Program (VAP), as per the Security Order.

Shift Coordination: At the beginning of evening shift, Monday through Friday, a designated janitorial employee shall coordinate with the COR or facilty POC to get a list of discrepancies that need correcting

Section A:

Requirements for Tampa ATCT and Base Building Tampa International Airport, 4180 George J. Bean Parkway, Tampa FL 33607

A.1 Scope - This specification is intended to outline the minimum requirements for janitorial service in a building occupied by the FEDERAL AVIATION ADMINISTRATION and used as an aviation technical building. Exhibit "A" List the frequency of tasks required under this contract. Exhibit "B" is the legend for the codes used in exhibit "A". Exhibit "C" lists the rooms, floor type and approximate square footage of each for bid purposes only they are not to be considered exact, they are only for basis of comparing bid proposals. The contractor will be required to perform an initial complete facility cleaning to bring the facility up to accepted commercial standards.

A.2 General Information - The building in which the work of this contract is to be performed is tenanted by government officials and employees and is visited daily by many persons who are required to conduct business with the government. For the protection of the building and its equipment and the facilitation of the business to be conducted therein, first quality cleaning will be required. Hasty and careless performance of the work will not be tolerated. Evidence given to such practices by dirt in corners, mop splashes on baseboards, and work that is otherwise sloppy or unsatisfactory will be called to the attention of the Contractor and he will be required to clean up the areas in questions and take steps to improve the overall results immediately. Failure by the Contractor to comply with such request will result either in the corrective work being done by the government employees or an outside contractor and the cost charged to the Contractor, or in the termination of the contract, or both as provided elsewhere herein.

A.3 Standard of Services - The standard of cleanliness to be maintained will be at the discretion of the Contracting Office Representative as the authorized representative of the Contracting Officer. The Contracting Officer Representative (COR), shall have the right to reject any work done and require the Contractor to bring the standard of maintenance up to a level of acceptability.

A.4 Contractor Furnished Property and Supplies - The Contractor will be required to furnish all mechanical and electrical apparatus and appliances (including buffers, strippers, and carpet cleaners), ladders, hand tools, cleaning and dusting materials, waxes, solvents, rags, soft lint-free cloths, steel wool, plastic bags for trash containers, paper towels, toilet paper and toilet seat covers, hand soaps, dishwashing soaps for all break rooms and all other supplies required including disinfectants, deodorants and insecticides. All equipment owned by the Contractor shall be property identified.

Hazardous Chemicals: The Contractor shall provide to the COR an initial Chemical Inventory List and a revised list each time a new chemical is introduced to the facility.

The Contractor shall also provide a copy of the Material Safety Data Sheets (MSDS) for chemical quantities greater than normal household quanti ties stored on site.

A.5 Supervision - The Contractor will provide the services of a competent and experienced supervisor to direct and supervise all work. The supervisor shall be on the job at all times work is being performed. The supervisor will report to the Contracting Officer Representative on duty for his directions. If in the opinion of the Contracting Officer, the supervisor furnished by the Contractor is not satisfactory, the Contractor will be so notified in writing and will be placed on two weeks notice to correct the supervisory deficiencies. If these are not corrected to the satisfaction of the Contracting officer, the Contractor will furnish another supervisor or be liable to default proceedings as specified elsewhere herein. Supervisors as well as all other employees of the Contractor shall be subject to paragraphs 9 and 10.

A.6 Work Schedule - Contractor mustsubmit to the Contracting Officer's Representative (COR), a complete schedule in writing of his intended work for approval as part of his bid proposal. This will be used in evaluating the contractor's proposal. All scheduling will be subject to continual approval and/or modification by the COR. On occasion, it may become necessary that work of the Contractor, in certain area, be halted. In the event that the Contractor or his representative is instructed to cease operation, recognition shall be taken of this and the Contractor will not be penalized because the normal work which otherwise would have been accomplished during the interval has been neglected.

A.7 Work Requirements - The following job services will be performed as indicated and at the frequency specified in exhibit "A". Services will be provided seven days a week between the hours of 4:00 pm - 8:00 pm unless otherwise arranged and/or coordinated with the COR. Janitorial supervisor shall contact COR daily Monday - Friday by 4:00 p.m..

Exhibit “ B ” provides an explanation of symbols used in exhibit "A" and exhibit "C" lists rooms in the building along with the area and floor composition or covering.The janitorial supervisor must check in with the COR 2X a week.

A. GENERAL ROOM CLEANING

(1) Empty wastebaskets, ashtrays; sweep or vacuum clean offices and office areas; vacuum clean rugs and upholstered furniture; sweep or vacuum clean adjacent corridors; dust all parts of offices, office areas and adjacent corridors; damp wipe all glass surfaces; clean wash basins; restroom facilities, drinking fountains, etc.

B. WASTEBASKETS AND ASHTRAYS

(1) Provide plastic bags for trash containers. Replace plastic bags daily in the TRACON, break room, air traffic and airways facilities first floor administrative offices, watch stander's area, kitchen area and tower cab and as a minimum weekly in other areas.

Damp wipe interior and exterior of containers. Quarterly wash in solution of water, detergent, odor counteracting agent and disinfectant. Rinse and dry.

(2) Empty ashtrays daily and wash weekly. Sand-filled receptacles shall be cleaned daily and sand added as necessary.

C. CEILINGS

(1) Vacuum dust with soft brush attachment every six (6) months.

(2) Wash and clean air conditioner vents every six (6) months.

D. LIGHT FIXTURES

(1) Dust with a soft cloth; wash using mild detergent solution dry with soft cloth once a year.

(2) Replace bulbs/tubes when failure noted or reported.

E. CARPET CLEANING

(1) Vacuum exposed carpet with industrial type vacuum cleaner. For furniture not to be removed, carpet under furniture is to be cleaned with a whisk broom, as needed.

Remove carpet stains using approved stain remover and techniques. Difficult stains will be handled by a professional rug cleaner. Once every three months (in addition to the normal cleaning above), vacuum as above except move furniture, vacuum, and replace furniture to original position.

(2) Shampoo and wet vacuum in accordance with accepted standard industrial carpet cleaning practices. (This work shall be done by an established rug cleaning company and not the normal custodial work force and specifically scheduled with the COR). Please note that this requirement for a third part rug cleaner applies to all sites for Sections A, B, and C of the contract.

F. FLOORS

(1) Non-carpeted floors such as asphalt tile, vinyl composite tile, linoleum, rubber tile shall be dust mopped. Dust mop all areas including exposed floor areas under furniture and equipment with a chemically treated cotton dust mop.

(2) Ceramic tile - Mop daily with solution of warm water, synthetic detergent, disinfectant and deodorant. (Where necessary, remove chewing gum with putty knife).

Do not use cleaners containing soap products and/or alkalies. Scrub and wax each quarter. Apply cleaning solution of warm water, synthetic detergent, disinfectant and odor counteracting agent to entire floor. Let stand for five minutes. Scrub thoroughly using a power machine with stiff brush. Take-up cleaning solution using a clean mop wrung out frequently in rinse water. Remove stubborn stains with a mild synthetic abrasive powder. Apply one coat of an approved commercial grade of solvent anti-slip cleaning/polishing wax with a clean applicator. Remove any cleaning solution, wax from walls, partitions, furniture legs and fixtures

(3) Damp mop all floor areas including floor under furniture and equipment. Use clean mop dampened with a solution of synthetic detergent and clean, cool water. Stubborn dirt will be removed with steel wool grade #1 or any of the zero (0) grades, or nylon pads of the fine grade. Wipe dry and remove detergent from baseboards, furniture legs and bases.

Rinse with clean damp mop and clean, cool water.

NOTE: Cleaners containing solvents, soaps, dry cleaning compounds, abrasives (other than specified), or cleaners with a PH value higher than 11 will not be used. Floor will not be flooded with excess water.

(4) Damp mop as above and then apply two thin coats of wax to traffic areas, including hallways aisles, under desks, tables, etc. as may be required to maintain floor cleanliness at appearance level specified. Machine buff the floor using a soft polishing brush, #00 steel wool, or synthetic polishing pad. Temper overall floor luster to uniform appearance. Do not apply wax over soil, smudges or stains.

(5) Apply wax remover, striping agent, or synthetic detergent to floor in liberal quantities- allow to stand 5-10 minutes. Do not use a cleaning material (unless specified) having a PH value greater than 11. Water shall not be allowed to stand or permeate the floor. Scrub thoroughly with a stiff brushed power machine. Grade #1 or #0 synthetic pads or steel wool may be used under brush. Remove cleaning solution with mop or vacuum machine. Rinse with clean cool water. Mop or vacuum dry.

Allow floor to dry thoroughly. Remove cleaning solution from baseboards, furniture legs and bases. Apply three thin, even coats of wax, and must be dry before applying the next coat. The first coat is to be applied six inches from baseboards and stationary objects mopping in a single parallel stroke. Wax to be applied approximately one foot from baseboards and stationary objects on second and third applications. Machine buff the floor with soft polishing brush #00 steel wool pads, or synthetic polishing pads.

Remove wax from baseboards, furniture legs and bases.

G. RESTROOMS

(1) On a daily basis mop with solution of water, detergent disinfectant and deodorant, damp wipe all fixtures, walls above and below and in immediate area of washbasins, mirrors, pipes, faucets, toilet seats (top and bottom), dispensers, partitions, and entrance doors using a clean cloth or sponge dipped in a solution of water, synthetic detergent, odor counter acting agent and germicide. Do not use carbon tetrachloride, solvents and cleaners containing other than fine mesh abrasives or soaps, or synthetic detergents with a PH factor higher than 11. Use a chlorinated powder to remove stubborn stains on porcelain fixtures. Damp wipe all cleaned surfaces with clean water. Polish mirrors with a lint-free cloth or paper towel. Pour a quantity of the cleaning solution into each toilet bowl and urinal and clean with a bowl brush. Remove lime deposits, heavy rust, or other stains with an approved acid type cleaner. Rinse treated areas thoroughly with clean water after treatment. Empty all waste receptacles. Check toilet paper and soap dispensers, replenish as required. Fill towel holder.

H. WALLS, CEILINGS, DOORS AND FURNITURE

(1) Dust using a dusting cloth or vacuum cleaner attachment. Give special attention to dust catching details such as louvers in doors, grilles, vents, sill, etc. Spot clean walls where soiled by applying a solution of warm water and synthetic detergent with a sponge, wrung sufficiently so that it does not leave residue. Use a circular motion when cleaning. Do not use cleaning agents with a PH factor higher than 9 or containing abrasives, hydrocarbon solvents. Rinse with clean warm water using a different sponge.

When spot cleaning results in noticeable shading, wash the entire section. Clean drippings from the floor as work progresses.

(2) Damp wipe leather and plastic parts and dust wooden parts. Vacuum cloth upholstered parts.

(3) Wash painted walls, partitions, panels and doors. carefully move furniture, pictures, rugs, etc as necessary and cover them with drop cloths. Dust the area to be washed. Lightly wet the entire section from floor to ceiling using a clean sponge and warm clean water. Beginning at the top of the section, apply a solution of warm water and synthetic detergent with a sponge, wrung sufficiently so it does not drip. Use a circular motion. Rinse by the same method using a hydrophilic germicidal chemical rinse and different clean sponge. Wall washing machine may be used if other requirements noted above are met. For vinyl covered walls, use same methods as above except remove stubborn spots with a soft brush. Dust ceiling using a soft bristled brush or vacuum cleaner attachment. Protect furniture and equipment with drop cloths or by moving. Replace in original position after completion. Replace bulbs, tubes and starters in the lights as required. (Fixtures to remain unlit will be marked).

Dust light fixtures with a soft cloth; wash using mild detergent solution; wipe with a damp cloth; and dry using a soft cloth. Protect furniture and equipment with drop cloths and by moving out of the way.

I. ATCT TOWER CAB SUNSHADES: The cleaning of sunshades manufactured by Plastic-

View Transparent Shades., Inc. and installed in ATCT'S, FSS's and IFSS's shall follow manufacturer's recommended cleaning and maintenance procedures which are as follows:

(1) Weekly. The bottom 12 inches of the shade is the area or part of the shade most susceptible to accumulating smoke, dust and other impurities and shall be dusted or cleaned once a week. The dusting or cleaning of each shade shall be accomplished back and front using a soft lint free cloth such as a chamois or diaper (or similar type cloth) that has been dampened with a mild cleaning liquid such as "Product 409",, 'Plexus", "Windex mixed 50% w/ water" or any similar type plastic cleaner. When dusting, the worker shall wear clean cloth gloves or keep a soft cloth an both hands to prevent any smudging of the shades with fingerprints.

(2) Quarterly. To prevent a "cake" type build-up on the shades and a loss of transparency, the entire shade shall be thoroughly cleaned and dusted back and front at least once a quarter. Dusting and cleaning should be accomplished, using a soft lint free cloth dampened with a cleaning liquid as specified in 'weekly" cleaning above.

(3) Cleaning Procedures.

(a) Tiny areas (less than one square foot at a time) must be worked in a circular motion.

(b) Squirt cleaner onto shade, rub hard with soft lint free cloth without crinkling or denting shade, usually by pushing it up against the window. If the worker is unable to clean the shades in their normal positions, the shades shall be removed for cleaning. Extreme caution shall be used to prevent the scratching, wrinkling or otherwise damaging of the plastic material. If so removed, each shade shall be returned to its original position.

{c) Dry immediately with a soft lint free cloth. Some cleaners will "milk-up" if allowed to dry on the shades.

J. WINDOW WASHING

(1) The method and materials used will be at the discretion of the contractor.

However, cleaners or detergents which leave a film, streak or stain on the surfaces will not be permitted. If a wet brush and squeegee method is used provide drop cloths.

Polish with lint-free-cloth.

(2) Wash inside/outside all glass windows on a month ly basis or when deemed necessary by COR.

K. FRONT DOOR/PANELS AND REAR ENTRANCE DOORS

(1) Use clean lint free cloth to remove fingerprints and smudges from metal surfaces.

L. OUTSIDE ENTRANCE AREAS

(1) Police the area outside the ATCT Bldg and pick-up paper, cigarette butts and debris. Place in waste container daily.

(2) Broom sweep stoops, steps and sidewalk weekly.

(3) Clean debris and dead bugs from exterior light diffusers at all entrances.

M. CONCRETE FLOORS

(1) Sweep interior floors with a push broom using a sweeping compound.

Sweep exterior entrance areas and stairs to maintain neat appearance.

N. APPLIANCES AND VENDING MACHINES

(1) Wipe appliances (i.e., refrigerators, stove, microwave, soda/candy machines) inside and outside, insuring spills are removed. Do not use harsh abrasives which would mar the finish. Use clean lint free cloth to remove fingerprints and smudges from metal surfaces.

0. ELEVATOR

(l)The contractor shall clean the inside of the elevator cab, including: vacuum cleaning, mopping or scrubbing; floor waxing and polishing and removing gum or other foreign substances; dusting doors, grilles, fans, lights and walls; cleaning and polishing metal and wood surfaces; and cleaning threshold plates per appendices.

P. STAIRWELL

(1) Includes all cleaning work inside the confines of the stair well that can be reached from the normal walking surfaces.

This includes: sweeping stair landings and steps, removal of gum or other foreign subst ances; dusting stair railing fire apparatus, doors, ledges, radiators and grills; cleaning and polishing handrails, glass surfaces, metal doorknobs, and other metal and wooden surfaces; wall spotting; mopping and scrubbing stair landings and steps.

Q. BLINDS

(1) Dust blinds according to the appendices

(2) Wash blind slates, clean tapes and cords by brushing or washing every six

(6) months.

R. PATIO & sidewalks

Patio, patio furniture and sidewalks are to be pressure cleaned semi-annually.

1. Services Peculiar to Specific areas - Certain portions of the building are occupied on a 24 hour per day, seven days per week basis. The work performed in these areas directly affects the national security and is directed toward the control and separation of air traffic in the area. The importance of this operation cannot be over stressed. Interference of any kind by the Contractor, employees of the contractor or equipment will not be tolerated.

The inadvertent flipping of a switch or turning of a dial could be disastrous. It is of the utmost importance that the noise level in these areas be kept to a minimum.

A.8 General Requirements

A. The Contractor and his employees will be subject to all rules and regulations relative to entering and leaving the building.

B. The Contractor will be responsible to see that his employees do not disturb papers on desks, open desk drawers, cabinets or use telephones provided for official government business. No personnel other than these actually performing or supervising work to be done shall be allowed on the premises.

C. The routine cleaning, such as dusting, mopping, waxing, etc., is to be performed starting at 3:CC PM unless otherwise arranged and/or coordinated with the

COR.

10. The Contractor shall also:

A. Arrange for personnel to report fires, hazardous conditions and items in need of repair, including dead lights.

B. Replace defective light bulbs and florescent lights. The FAA will provide the lightbulbs.

A.9 Waste Management.

In accordance with EO 13514, FAA is required to divert from landfill or incineration facility disposal a minimum of 50% of the non-hazardous waste generated as a result of its operations. In support of meeting this requirement, the Contractor must divert from landfill or incineration facility disposal a minimum of 50% of the non-hazardous waste generated as a result of the Contractors work, to the maximum extent feasible. In doing so, the Contractor must appropriately utilize the facilities existing waste and recycling program. If no such program exists, the Contractor must develop, operate and track, at its own expense, a comprehensive waste, recycling and reuse program. The Contractor must report non-hazardous waste diversion rates on a regular basis [refer to Solid Waste and Recycling DID]. This requirement applies to ALL sites (Sections A-C) in the contract.

A. 10 Environmental Requirements In order to comply with Executive Orders 13423 and 13514, and the FAA Green Procurement Plan (GPP), the Contractor must use environmentally preferable products and services. These program elements include, but are not limited to: products and services that are energy-efficient, water-efficient, biobased, non-ozone depleting, contain recycled-content, and non-toxic or less-toxic alternatives. The Contractor must also ensure the use of integrated pest management principles; responsible chemical use/storage practices; and diversion of non-hazardous waste from landfills. These program elements are described on the Office of the Federal Environment Executive website (http://www.ofee.gov) Custodial cleaning products required in the performance of this SOW must carry the Environmental Protection Agency Design for the Environment (DfE) label, Green Seal certification, or must meet/exceed South Coast Air Quality Management District (SCAQMD) specifications and/or DfE and Green Seal specifications. Cleaning products must minimize exposure to potentially harmful chemicals (e.g., corrosives, skin irritants, human carcinogens, etc.) and contain biobased solvents, reduced flammability, and low or no volatile organic compounds. Green cleaning program guidance can be found in more detail on the Office of the Federal Environment Executive website (http://www.ofee.gov). If it is determined that such certified products do not meet Government performance requirements, the Contractor must submit a proposed alternative that would meet the performance requirements with the lowest environmental impact for evaluation and acceptance. Products that fall under the Environmental Protection Agency (EPA) Comprehensive Procurement Guidelines (CPG) (http://www.epa.gov/cpg) must meet the minimum recovered (recycled) content levels. Bio-based products must be used in accordance with the U.S. Department of Agriculture’s BioPreffered program (http://www.biopreferred.gov). The contractor must purchase and use Energy Star or other energy-efficient items listed on the Department of Energy’s Federal Energy Management Program (FEMP) Product Energy Efficiency Recommendations product list.

These requirements apply to ALL sites (Sections A-C) of the contract.

Room No Vacuum Carpets

Strip Wax and buff vinyl floors

Shampoo carpets

Sweep floors

Mop floors

Collect and dispose of all trash

Dust Clean plumbing fixtures and mirrors clean showers clean blinds and drapes

Main Vestibule 200 SA D7 D7 M

AT Reception 201 2W SA D5

Office 202 2W SA D5

Office 203 2W SA D5

Office 204 2W SA D5

Office 205 2W SA D5

Office 206 2W SA D5

Office 207 2W SA D5

Office 208 2W SA D5

Office 209 2W SA D5

Main Breakroom 210 D7 SA SA D7 D7 D7 M M

Corridor 211 SA D7 D7

Janitor Room 212

Women's restroom 213 D7 D7 D7 D7 M

Men's restroom 214 D7 D7 D7 D7 M

PCS Battery Equip room 215 M

PCS Module Equip room 216 M

Engine Room 217 M

Comm Equip room 218 SA M M

TRACON 219 2W SA D7 Q

RADAR Equip Room 220 SA M M

Tech Ops Break room 221 D7 D7 D7

Shipping/Receiving 222

Corridor 223 SA D7 D7

Smoking room 230 SA W W W

Tower Shaft Stairs NA Q

Elevator landing 1st NA SA D7 D7

Elevator landing 2nd NA SA D7 D7

Elevator landing 3rd NA SA D7 D7

Strip Wax and buff vinyl floors

Shampoo carpets

Sweep floors

Mop floors

Collect and dispose of all trash

Dust Clean plumbing fixtures and mirrors

Elevator NA SA D7 D7

Tower Restroom NA D7 D7 D7 D7

Stairs Tower cab NA W

Patio Breakroom NA 2W D7

Tower Cab NA 2W

Utility Building/offices UB SA D7 D7 D7

Security Guard Shack D7 D7 D7

Replenish Soap and Paper

Clean Light Fixtures

Wash Inside/Outside

Windows

Clean Tower Cab

Sunshades

Clean Blinds

Clean Appliances and Vending Machines

Clean Handrails

Spot Clean Walls and Ceiling

Clean table and chairs

Main Vestibule A W

AT Reception A SA Q

Office A

Office A SA Q

Office A SA Q

Office A SA Q

Office A SA Q

Office A

Office A

Office A D7

Main Breakroom D7 A SA D7 Q 2W

Corridor A Q

Janitor Room

Women's restroom D7 A

Men's restroom D7 A

PCS Battery Equip room

PCS Module Equip room

Engine Room

Comm Equip room A

TRACON Q

RADAR Equip Room A

Tech Ops Break room A D7 Q 2W

Shipping/Receiving

Corridor A

Smoking room

Tower Shaft Stairs A Q

Elevator landing 1st

Elevator landing 2nd

Elevator landing 3rd

Replenish Soap and Paper

Clean Light Fixtures

Wash Inside/Outside

Windows

Clean Tower Cab

Sunshades

Clean Blinds

Clean Appliances and Vending Machines

Clean Handrails

Spot Clean Walls and Ceiling

Clean table and chairs

Elevator A

Tower Restroom D7 A

Stairs Tower cab A

Patio Breakroom A

Tower Cab Q Q

Utility Building/offices A

Security Guard Shack A Q

Common area sq footage Admin area sq footage Ops area sq footage

574140

121 176 272

156 132

187 204 204

60.5'x19'60.5'x15'

60.5'x18' 31.5'x15'

12'x15'

5.6'x30.5'6'x32' 6'x31'

19'x20'

12'x13' 6.8'x14.5'

23'x8' 23'x9

4.8'x16'

5.8'x13 11.5'x21'

31'x26.5'

22.5'x38'

192 171

1150908

156 99

184 207

11.5'x28'

Strip Wax and buff vinyl floors

Shampoo carpets

Sweep floors

Mop floors

Collect and dispose of all trash

Dust Clean plumbing fixtures and mirrors clean showers clean blinds and drapes

Replenish Soap and Paper

Clean Light

Fixtures

Wash Inside/Outside

Windows

Clean Tower Cab Sunshades

Clean Blinds

Clean Appliance s and

Vending Machines

Clean Handrails

Spot Clean

Walls and Ceiling

Office 101 2W SA D5 A Office 102 2W SA D5 A Office 103 2W SA D5 A Office 104 2W SA D5 A Office 105 2W SA D5 A Office 106 2W SA D5 A Office 107 2W SA D5 A Office 108 2W SA D5 A Conference 109 2W SA D5 A Office 110 2W SA D5 A Break/sitting rm 110A 2W SA D5 A Office 111 2W SA D5 A Office 111A 2W SA D5 A Corridor 112 SA SA D5 D5 A Q Corridor 112A SA SA D5 D5 A Q Men's restroom 113 D7 D7 D7 D7 D7 A Women's restroom 114 D7 D7 D7 D7 D7 A Office 115 2W SA D5 A Office 116 2W SA D5 A Office 117 2W SA D5 A Corridor 118 SA D5 D5 A Q Office 119 2W SA D5 A Office 120 2W SA D5 A Office 121 2W SA D5 A Equipment rm 122 SA A Office 123 2W SA D5 A Office 124 2W SA D5 A Training lab 125 2W SA D5 A Storage room 125A A Conference 126 2W SA D5 A Office 127 2W SA D5 A Office 127B 2W SA D5 A Stairwell 128 SA W W A Q Q

153 112 154

Common area sq footage Admin area sq footage Ops area sq footage

154 132 176

441 287

20x20

30'x13'

12.3x14.5

8.7'x13.7'

23'x8'

23'x9'

.5 'x5

.8

3.7x15.5

16.5'x14.5'

17'x20'

10'x11.5' 10'x11.8'

115 118

57163

15.5'x10.5'

EXHIBIT 11 B 11

Explanatory i n f ormation applicabl e to Exhib i t "A"

SYMBOL MEANING

DS Daily, five days a week

D7 Daily, Seven days a week w Weekly

2W Twice weekly

3W Three times weekly

BW Twice monthly

M Monthly

BM Every other month

Q Quarterly

SA Semi-annually

A Annually

EXHIBIT II C II

ROOM NO EST SQFT LOCATION FLOOR COVERING

101 121 Office CARPET

102 121 Office CARPET

103 121 Office CARPET

104 368 Office CARPET

105 79 Office CARPET

106 139 Office CARPET

107 79 LAN CARPET

108 186 Office CARPET

109 430 Conference Room CARPET

110 192 Office CARPET

111 632 Office CARPET

112 528 Corridor TILE

113 192 Men's restroom CERAMIC TILE

114 192 Women's restroom CERAMIC TILE

115 130 Office CARPET

116 130 Office CARPET

117 135 Office CARPET

118 240 Corridor TILE

119 142 Office CARPET

120 90 Office CARPET

121 150 Office CARPET

122 217 TELCO TILE

123 122 Office CARPET

124 290 Office CARPET

125 571 Storage CONCRETE

125A 435 ETG Lab CARPET

126 740 Conference CARPET

127 286 Storage TILE

127A 1 20 Office CARPET

128 62 Telco TILE

129 160 Stair Well TERRAZZO/TILE

130 208 Corridor TILE

ROOM NO EST SQFT LOCATION FLOOR COVERING

200 60 MAIN VESTIBULE TILE

201 278 AT RECEPTION CARPET

202 184 MULTI PURPOSE CARPET

203 184 AT MANAGER CARPET

204 184 AAT MANAGER CARPET

205 184 AF MANAGER CARPET

206 135 AAF MANAGER CARPET

207 135 LOGISTICS CARPET

208 123 AT Supv OFFICE CARPET

209 410 AF RECEPTION CARPET

210 832 BREAK ROOM TILE/CARPET

211 780 CORRIDOR TILE

212 45 JANITOR ROOM CERAMIC TILE

213 182 WOMENS ROOM CONCRETE TILE

214 1 82 MENS ROOM CONCRETE

215 188 PCS BRTY ROOM CONCRETE

216 88 PCS MODULE CONCRETE

217 · 400 E/G ROOM CONCRETE

218 1037 COMM EQ ROOM TILE

219 976 TRACON CARPET

220 1129 RADAR EQ ROOM TILE

221 512 AF WATCH ROOM TILE/CARPET

222 192 SHIP/RECEIVING CONCRETE

223 193 CORRIDOR CONCRETE

AREA EST SQFT. FLOOR COVERING

STAIRS TOWER SHAFT 18 STORIES CONCRETE

ELEVATOR LANDING # 1 40 TILE

ELEVATOR LANDING # 2 40 TILE

ELEVATOR LANDING # 3 40 TILE

ELEVATOR FLOOR 15 TILE

RESTROOM 9 CONCRETE

STAIRS to TOWER CAB 200 CONCRETE

TOWER CAB 200 CARPET

OUTSIDE GROUNDS 10' PARAMETER LAWN/CONCRETE

PATIO 350 CONCRETE

EXT. BREAK ROOM 220 TILE

LOAD ING DOCK 144 CONCRETE

E/ G DOCK 144 CONCRETE

Section B: Requirements for Ft Myers

B.1 General Requirements

Janitorial services for the Ft Myers Air Traffic Control Tower, base building, and TRACON, 11900 Regional Lane, Ft Myers, Florida, 33913 and at the Page Field Air Traffic Control Tower, 4690 Terminal Drive SE, Ft Myers, Florida, 33907.

The Contractor shall provide all labor, supplies, supervision, tools, materials, equipment, and transportation necessary to provide custodial services in accordance with this specification.

Custodial service applies to all designated spaces including, but not limited to, halls, restrooms, offices, work areas, entrance ways, lobbies, storage areas, elevators, and stairways. Publications applicable to this specification are listed in the Frequency Schedule.

This Service requires five day coverage with hours of operation beginning at 6:00

AM – 12:00 PM.

RSW Facility approximately square footage 13,100 FMY Facility approximately square footage 2,300

B.2 Management

The Contractor shall manage the total work effort associated with the custodial services required herein to assure fully adequate and timely completion of these services. Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. The Contractor shall provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient management practices. The Contractor shall maintain an adequate workforce to complete work in accordance with the time and quality standards specified herein.

B.2.1 Work Control

The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Written scheduling at the beginning of the contract and monthly reports on the status of service call and indefinite quantity work items shall be provided to the Contracting Officer or his/her Representative.

B.2.2 Work Schedule

In addition to the requirements stated in the "WORK SCHEDULE" clause in Section 5.0.n. the Contractor's initial work schedule shall indicate the hours of the day that twice weekly or more frequent services will be performed and the day of the week that weekly or less frequent services will be performed. This schedule must be included with the offeor proposal.The schedule shall list the type of work to be performed, the areas to be worked, and the estimated time to complete the work in each area. When scheduled services performed twice weekly or less frequently fall on a holiday, alternate dates shall be specified. The initial work schedule shall be submitted to the Contracting Officer for approval within 15 days after award. Once approved, all work shall be performed in strict compliance with the work schedule to facilitate the Government's inspection of the work. Changes to the work schedule shall be submitted for the Contracting Officer's approval at least three working days prior to performance. In preparing the work schedule, the Contractor shall comply with the following general requirements:

Except as may otherwise be specified, all firm fixed-price work shall be performed during the Government's regular working hours, as specified in the "DEFINITIONS-TECHNICAL" clause. If the Contractor desires to carry on work after regular working hours, or on Saturdays, Sundays, or holidays, prior approval shall be obtained from the Contracting Officer.

B.3 Interference with Government Business

The Contractor shall schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission. In those cases where some interference may be essentially unavoidable, the Contractor shall be responsible to make every effort to minimize the impact of the interference, inconvenience, customer discomfort, etc.

B.4 Protection of Government Property

During execution of the work, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not intended.

Accidental splashes shall be removed immediately. The Contractor shall return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.

B.5 Custodial Services Requirements

The Contractor shall provide the custodial services described herein. Custodial services requirements are divided into three groups: basic services, service calls, and project (indefinite quantity) work requirements. An inventory and description of the areas to receive custodial services is included in the Frequency Schedule.

B.5.1 Basic Services

Basic services must be performed at the locations and frequencies shown in the Frequency Schedule and must consist of the services listed for the specified spaces. Furniture or other equipment (including waste containers) moved while performing basic services must be returned to their original position. All basic services will be paid for under the firm fixed-price portion of the contract. Performance requirements for these services include the following:

B.5.1.2 Space Cleaning

Space cleaning shall consist of the following services each time a space is cleaned.

Sweeping/Dust Mopping. Concrete/quarry tile, terrazzo, wood, and resilient flooring shall be swept or dust mopped so as to remove all loose dirt, dust, and debris.

Vacuuming Carpets and Rugs. Carpeted areas and rugs shall be vacuumed free of all loose soil and debris.

Emptying Waste Containers. All waste containers shall be emptied and plastic liners replaced.

Any plastic liner with food wastes or that is soiled or leaking shall be replaced with a new plastic liner. Waste containers shall be washed weekly inside and outside utilizing a disinfectant and shall be free of odors. After washing, containers shall be wiped dry and new plastic liners installed. All ash trays and ash receptacles shall be emptied and cleaned free of tobacco residue. Boxes, cans, bottles, and other items placed adjacent to waste containers and marked "TRASH" shall also be removed and disposed

of. All waste collected shall be disposed of in the nearest outside trash collection point. Waste that falls on the floor and outside grounds during the waste removal shall be picked up and disposed of by the Contractor.

Low Dusting/Cleaning. All furniture, partitions, radiators, equipment, hand railings in stairways, grills, horizontal ledges, and sills shall be dusted. Walls, doors, and partitions shall be wiped clean (including glass in partitions and doors) to a height of 7’- 0" above the floor level. If present, chalk boards, chalk trays, and erasers shall be cleaned.

Corridor, lobby, and entrance walls and doors shall be cleaned. Miscellaneous hardware and bright metal work shall be wiped clean. Drinking fountains shall be cleaned and disinfected. All surfaces of drinking fountains shall be free of stains, smudges, and scale.

Cleaning Walk-off Mats. Each time floors are swept/dust mopped or vacuumed, walk-off mats in that area shall be cleaned. Soil and moisture underneath mats shall be removed and the floor shall be cleaned as appropriate along with the rest of the floor. The mats shall be returned to their original locations afterwards. The Contractor shall report, in writing to the Contracting Officer, all walk-off mats that are worn out to the point of being ineffective.

The Contractor shall not touch any of the electronic or electrical equipment at the following locations (this does not preclude normal Janitorial duties in these spaces):

(2) All administrative space

(3) All electronic equipment rooms

B.5.1.3 Floor Care

Floor care shall be performed in the spaces as shown on the "Schedule of Services" in the Frequency Schedule, and shall consist of the following services.

Damp Mopping. Prior to damp mopping, floors shall be swept/dust mopped. Floors, except for high pressure plastic laminate (HPL), shall be damp mopped with an approved cleaning solution to remove dirt, streaks, smears, and stains. HPL on metal panel floor systems shall be cleaned with damp mop (wrung out to make as dry as possible) using water only (no soap or additives). Do not scrub the floor. Remove all remaining dirt, stains, etc. with cleaner sparsely applied to a cloth used for localized rubbing. Remove all cleaner residues from the floor surface.

Spray Cleaning and Buffing. Prior to spray cleaning and buffing, floors shall be damp mopped as specified above. Floors shall be spray cleaned and buffed to remove traffic marks, heavy soil, etc. The material used for spray cleaning and buffing shall contain a blend of detergents and polymers to emulsify surface soil and repair traffic areas. If loose residue is produced by buffing, it shall be removed in a manner that will leave the floor clean without destroying the high gloss produced by buffing. When completed, a spray cleaned and buffed floor shall have a uniform, high-gloss finish, free of scuff and heel marks. The floor finish shall be uniform from wall to wall, including corners.

Waxing and Buffing. In the event that spray cleaning and buffing is not sufficient to maintain a uniform high-gloss finish, floors shall be completely waxed and buffed. The Contractor shall use a liquid wax system containing not less than 18% solids. The floors shall be damp mopped as specified above immediately prior to application of wax. Floors shall be buffed, if required, to a uniform gloss finish free from dirt, traffic marks, and stains.

B.5.1.4 Restroom Services

Restroom services shall consist of the following each time services are performed.

Cleaning Restrooms. Restroom fixtures, including water closets, urinals, lavatories, showers and sinks shall be washed inside and outside utilizing a disinfectant, and shall be free of stains and odors. Pumice sticks and an approved toilet bowl cleaner shall be used to remove stains from urinals and water closets. Brushes, sponges, and cloths that have been used to clean any other part of the restroom (including water closets, urinals, walls, floors, and partitions) shall not be used to clean lavatories or sinks. Floors shall be swept/dust mopped free of dirt and mopped with a disinfectant. Floor drains shall be cleaned and flushed with a disinfectant.

Wainscoting, partitions, walls, and doors shall be cleaned free of dirt, stains, and graffiti with a disinfectant. Mirrors shall be cleaned and polished. All metal fixtures and hardware shall be cleaned. Waste containers shall be emptied, disinfected, and plastic liners replaced. Shower stall rooms and locker/dressing rooms shall be considered part of the restrooms, and cleaned accordingly.

Servicing Restrooms. Servicing restrooms shall include inspecting, replenishing, and cleaning supply dispensers. Restroom supplies shall include, but are not limited to, paper towels, toilet tissue, and soap. The Contractor shall stock restrooms with sufficient supplies to insure that the supplies will last until the next scheduled service. If dispensers become empty before the next scheduled servicing, the Contractor shall replenish them at no additional cost to the Government.

B.5.2 Other Services

Policing Grounds: Paper, bottles, cans, and all other trash and refuse shall be removed from all grounds, sidewalks, and interior courts within the facility grounds. All removed items shall be deposited in the nearest waste container.

Recycling services management.

B.5.3 Service Call Work

Service call work for the buildings/spaces listed in the Frequency Schedule shall consist of providing labor and material to perform unscheduled custodial services that are brief in scope.

The Government will receive service call requests from building monitors and notify the Contractor of the work required. The Contractor shall provide adequate procedures for receiving and responding to service calls during regular working hours. All services specified in this paragraph will be paid for under the firm fixed-price portion of the contract.

B.5.3.1 Stripping and Rewaxing Floors

Resilient flooring shall be swept/dust mopped and stripped to remove all built-up wax and imbedded dirt prior to rewaxing. After application of wax, areas shall be buffed (if required) sufficiently for maximum gloss and uniform sheen from wall to wall, including corners. The rewaxed floor shall present a clean appearance free from scuff marks or dirt smears. Furniture or other equipment moved during floor stripping and rewaxing shall be returned to their original positions.

B.5.3.2 Shampooing Carpets and Rugs

Prior to shampooing, carpets and rugs shall be vacuumed free of all loose soil and debris.

Carpets and rugs shall be shampooed free of streaks, stains, and spots, and shall have a bright uniform color. Shampooing shall be done by the water extraction method. After drying, furniture or other equipment moved for the shampooing shall be returned to their original positions.

B.5.3.3 Cleaning Light Fixtures

Globes, reflectors, covers, diffusers, and plastic side panels shall be removed and washed.

After cleaning and reassembling, light fixtures shall be free of bugs, dirt, dust, grease, and other foreign matter.

B.5.3.4 High Dusting/Cleaning

High cleaning includes cleaning horizontal and vertical surfaces above 7* - 0" from floor level including all overhead piping and ceiling areas. All dust, lint, litter, and soil shall be removed from all surfaces. Walls shall be free of dirt, smudges, and markings.

Ceilings are to be free of cobwebs and loose dirt.

B.5.3.5 Cleaning Exterior Glass

The Contractor shall thoroughly clean all exterior glass surfaces, window frames, sills, and sashes, from the ground line up to and including the second floor. All glass surfaces shall be cleaned and left free of streaks and stains, and shall be wiped dry. All paint, putty, film, and foreign matter found on glass surfaces must be removed. Where storm windows exist, exterior window cleaning shall include both sides of the storm window and the outside of the inner glass, and shall be counted as three separate surfaces for reimbursement purposes.

B.5.3.6 Cleaning Interior Glass

The Contractor shall thoroughly clean all interior glass surfaces and associated window frames, sills, and sashes. All glass surfaces shall be cleaned and left free of streaks and stains, and all adjacent surfaces wiped dry. All paint, putty, film, and foreign matter found on glass surfaces shall be removed. When cleaning the Tower Cab Interior Glass, No Standing on the Consoles or Leaning against the Tower Glass to clean. Cleaning must be done safely and not interfere with Air Traffic Operations.

B.5.3.7 Cleaning Venetian Blinds

Venetian blinds, including mini-blinds, shall be dusted regularly and when required by frequency schedule, they will be removed and cleaned…