Attachment 10 - ESC CSCS CLIN TASK Price Matrix - Updated 7 April.xlsx
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- Solicitation number
- 6973GH-22-R-00005
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Contract Summary
| This Summary sheet is set to automatically pull in data from the remainder of the spredsheet and should not be altered in any way. Offeror must use the tabs for each year of the Period of Performance as well as the Labor Hour tab to input their proposed prices. Cells Highlighted in GREEN are CLIN prices and can be transfered to Schedule B of the solicitation document. | |||||||||
| Base Year | Option I | Option II | Option III | Option IV | |||||
| CLIN/TASK | Price | CLIN/TASK | Price | CLIN/TASK | Price | CLIN/TASK | Price | CLIN/TASK | Price |
| CLIN 1 Total | $ - 0 | CLIN 7 Total | $ - 0 | CLIN 13 Total | $ - 0 | CLIN 19 Total | $ - 0 | CLIN 25 Total | $ - 0 |
CLIN 2 Total $ - 0 CLIN 8 Total $ - 0 CLIN 14 Total $ - 0 CLIN 20 Total $ - 0 CLIN 26 Total $ - 0
CLIN 3 and 4 Total $0.00 CLIN 9 and 10 Total $0.00 CLIN 15 and 16 Total $0.00 CLIN 21 and 22 Total $0.00 CLIN 27 and 28 Total $0.00
CLIN 5 Total $ 250,000.00 CLIN 11 Total $ 250,000.00 CLIN 17 Total $ 250,000.00 CLIN 23 Total $ 250,000.00 CLIN 29 Total $ 250,000.00
CLIN 6 Total $ 10,000.00 CLIN 12 Total $ 10,000.00 CLIN 18 Total $ 10,000.00 CLIN 24 Total $ 10,000.00 CLIN 30 Total $ 10,000.00
Annual Total Estimed Price $ 260,000.00 Annual Total Estimed Price $ 260,000.00 Annual Total Estimed Price $ 260,000.00 Annual Total Estimed Price $ 260,000.00 Annual Total Estimed Price $ 260,000.00
Total Estimated Contract Price $ 1,300,000.00
Base Year
| The following CLIN structure details fixed price tasks with varying levels of effort as well as Labor Hour, Over and Above, and Travel CLINs. The total estimated price (TEP) will be based on the highest tier plus one (1) of the largest add-ons for each task/outcome, as well as the total estimated price for all labor hours, the not-to-exceed prices for both over and above and travel. Prices included in the TEP are highlighted in green for ease and clarity. Offerors must fill in all prices for each tier and add-on on all the tasks/outcomes. Proposals that do not contain a price for all the tiers and add-ons may be determined non-responsive and that Offeror will not be eligible for award. The contractor shall provide all qualified supervision, labor mix, reports, training, overhead, fringe general and administrative (G&A), profit applicable to the contractor as well as subcontractor(s)/teaming partners to meet all of the requirements of the Performance Work Statement (PWS) and any Task Performance Work Statements (TPWS) and Task Statement of Work (TSOW). |
| BASE YEAR |
CLIN/TASK Item # Description Service Levels QTY Unit Unit Price Extended Price CLIN / Outcome Price Incremental funded from April 1, 2022 - March 31, 2023
| 1 | 1 | Task 1 - Level 1 - Tier 1: Customer Service Desk Support and Production Control | ||
| & System Monitoring | The contractor shall service up to 55,000 tickets per year in accordance with the | |||
| PWS/TPWS. (approximately 13,750 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 2 | Task 1 - Level 1 - Tier 2: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 80,000 tickets per year in accordance with the | |||
| PWS/TPWS. (approximately 20,000 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 3 | Task 1 - Level 1 - Tier 3: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 105,000 tickets per year in accordance with the | |||
| PWS. (approximately 26,250 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 4 | Task 1 - Level 1 - Tier 4: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 130,000 tickets per year in accordance with the | |||
| PWS/TPWS. (approximately 32,500 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 5 | Task 1 - Level 1 - Tier 5: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 155,000 tickets per year in accordance with the | |||
| PWS. (approximately 38,750 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 6 | Task 1 - Level 1 - Tier 6: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 180,000 tickets per year in accordance with the | |||
| PWS. (approximately 45,000 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 7 | Task 1 - Level 1 - Tier A (Add-on): Customer Service Desk Support and |
Production Control & System Monitoring
* Add on will be implemented when highest tier (Tier 6) volume is exceeded. * The contractor shall service up to 6,250 tickets per year in accordance with the PWS. (approximately 1,562.50 tickets per quarter)
4 Quarters $ - 0 $ - 0 $ - 0
| 2 | 1 | Task 2 - Level 2 - Tier 1: Computer Deployment Support for existing employees | |||
| & Asset & Quality Management Services | The contractor shall service up to 0 tickets per year in accordance with the PWS. | 12 | Month | $ - 0 | $ - 0 |
| 2 | Task 2 - Level 2 - Tier 2: Computer Deployment Support for existing employees | ||||
| & Asset & Quality Management Services | The contractor shall service up to 720 deployment change requests per year in |
accordance with the PWS/TPWS. (approximately 180 tickets per quarter)
Up to 516 asset requests per year in accordance with the PWS/TPWS.
| (approximately 129 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 3 | Task 2 - Level 2 - Tier 3: Computer Deployment Support for existing employees | |||
| & Asset & Quality Management Services | The contractor shall service up to 1080 deployment change requests per year in |
accordance with the PWS/TPWS. (approximately 270 tickets per quarter)
Up to 840 asset requests per year in accordance with the PWS/TPWS.
| (approximately 210 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 4 | Task 2 - Level 2 - Tier Add-on (small): Computer Deployment Support for | |||
| existing employees & Asset & Quality Management Services | The contractor shall service up to 90 deployment change requests per quarter in |
accordance with the PWS/TPWS.
Up to an additional 72 asset requests per quarter in accordance with the
| PWS/TPWS. | 4 | Quarters | $ - 0 | $ - 0 |
| 5 | Task 2 - Level 2 - Tier Add-on (large): Computer Deployment Support for | |||
| existing employees & Asset & Quality Management Services | The contractor shall service up to 180 deployment change requests per quarter in |
accordance with the PWS/TPWS.
Up to an additional 144 asset requests per quarter in accordance with the PWS/TPWS. 4 Quarters $ - 0 $ - 0 $ - 0
| 3 | ||
| 4 | Labor Hour - All categores, estimated hours, and rates IAW spreadsheet "Labor Hour". The total price for the year must be listed here and included in the total price. This section includes SIR CLINs 0003 and 0004 | $0.00 |
5 Over and Above - This CLIN may be used to cover new work within the scope of this contract that has not previously been identified or negotiated. Any new labor categories and/or rates proposed under this CLIN will be negotiated at time of award of the applicable task order. Not to Exceed $250,000 *Shall be performed in accordance with PWS Paragraph 4.1* $ 250,000.00
6 Travel - Travel and per diem IAW Federal Travel Regulations and applicable AMS Clauses. Not to Exceed $10,000 *Shall be performed in accordance with PWS Paragraph 2.9* $ 10,000.00
Total Estimated Price for Base Year $ 260,000.00
Option I The following CLIN structure details fixed price tasks with varying levels of effort as well as Labor Hour, Over and Above, and Travel CLINs. The total estimated price (TEP) will be based on the highest tier plus one (1) of the largest add-ons for each task/outcome, as well as the total estimated price for all labor hours, the not-to-exceed prices for both over and above and travel. Prices included in the TEP are highlighted in green for ease and clarity. Offerors must fill in all prices for each tier and add-on on all the tasks/outcomes. Proposals that do not contain a price for all the tiers and add-ons may be determined non-responsive and that Offeror will not be eligible for award. The contractor shall provide all qualified supervision, labor mix, reports, training, overhead, fringe general and administrative (G&A), profit applicable to the contractor as well as subcontractor(s)/teaming partners to meet all of the requirements of the Performance Work Statement (PWS) and any Task Performance Work Statements (TPWS) and Task Statement of Work (TSOW).
Option Year I
CLIN/TASK Item # Description Service Levels QTY Unit Unit Price Extended Price CLIN / Outcome Price Incremental funded from April 1, 2023 - March 31, 2024
| 7 | 1 | Task 1 - Level 1 - Tier 1: Customer Service Desk Support and Production Control | ||
| & System Monitoring | The contractor shall service up to 55,000 tickets per year in accordance with the | |||
| PWS/TPWS. (approximately 13,750 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 2 | Task 1 - Level 1 - Tier 2: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 80,000 tickets per year in accordance with the | |||
| PWS/TPWS. (approximately 20,000 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 3 | Task 1 - Level 1 - Tier 3: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 105,000 tickets per year in accordance with the | |||
| PWS. (approximately 26,250 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 4 | Task 1 - Level 1 - Tier 4: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 130,000 tickets per year in accordance with the | |||
| PWS/TPWS. (approximately 32,500 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 5 | Task 1 - Level 1 - Tier 5: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 155,000 tickets per year in accordance with the | |||
| PWS. (approximately 38,750 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 6 | Task 1 - Level 1 - Tier 6: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 180,000 tickets per year in accordance with the | |||
| PWS. (approximately 45,000 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 7 | Task 1 - Level 1 - Tier A (Add-on): Customer Service Desk Support and |
Production Control & System Monitoring
* Add on will be implemented when highest tier (Tier 6) volume is exceeded. * The contractor shall service up to 6,250 tickets per year in accordance with the PWS. (approximately 1,562.50 tickets per quarter)
* Add on will be implemented when highest tier (Tier 6) volume is exceeded. 4 Quarters $ - 0 $ - 0 $ - 0
| 8 | 1 | Task 2 - Level 2 - Tier 1: Computer Deployment Support for existing employees | |||
| & Asset & Quality Management Services | The contractor shall service up to 0 tickets per year in accordance with the PWS. | 12 | Month | $ - 0 | $ - 0 |
| 2 | Task 2 - Level 2 - Tier 2: Computer Deployment Support for existing employees | ||||
| & Asset & Quality Management Services | The contractor shall service up to 720 deployment change requests per year in |
accordance with the PWS/TPWS. (approximately 180 tickets per quarter)
Up to 516 asset requests per year in accordance with the PWS/TPWS.
| (approximately 129 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 3 | Task 2 - Level 2 - Tier 3: Computer Deployment Support for existing employees | |||
| & Asset & Quality Management Services | The contractor shall service up to 1080 deployment change requests per year in |
accordance with the PWS/TPWS. (approximately 270 tickets per quarter)
Up to 840 asset requests per year in accordance with the PWS/TPWS.
| (approximately 210 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 4 | Task 2 - Level 2 - Tier Add-on (small): Computer Deployment Support for | |||
| existing employees & Asset & Quality Management Services | The contractor shall service up to 90 deployment change requests per quarter in |
accordance with the PWS/TPWS.
Up to an additional 72 asset requests per quarter in accordance with the
| PWS/TPWS. | 4 | Quarters | $ - 0 | $ - 0 |
| 5 | Task 2 - Level 2 - Tier Add-on (large): Computer Deployment Support for | |||
| existing employees & Asset & Quality Management Services | The contractor shall service up to 180 deployment change requests per quarter in |
accordance with the PWS/TPWS.
Up to an additional 144 asset requests per quarter in accordance with the PWS/TPWS. 4 Quarters $ - 0 $ - 0 $ - 0
| 9 | ||
| 10 | Labor Hour - All categores, estimated hours, and rates IAW spreadsheet "Labor Hour". The total price for the year must be listed here and included in the total price. This section includes SIR CLINs 0009 and 0010 | $0.00 |
11 Over and Above - This CLIN may be used to cover new work within the scope of this contract that has not previously been identified or negotiated. Any new labor categories and/or rates proposed under this CLIN will be negotiated at time of award of the applicable task order. Not to Exceed $250,000 *Shall be performed in accordance with PWS Paragraph 4.1* $ 250,000.00
12 Travel - Travel and per diem IAW Federal Travel Regulations and applicable AMS Clauses. Not to Exceed $10,000 * Shall be performed in accordance with PWS Paragraph 2.9* $ 10,000.00
Total Estimated Price for Base Year $ 260,000.00
Option II The following CLIN structure details fixed price tasks with varying levels of effort as well as Labor Hour, Over and Above, and Travel CLINs. The total estimated price (TEP) will be based on the highest tier plus one (1) of the largest add-ons for each task/outcome, as well as the total estimated price for all labor hours, the not-to-exceed prices for both over and above and travel. Prices included in the TEP are highlighted in green for ease and clarity. Offerors must fill in all prices for each tier and add-on on all the tasks/outcomes. Proposals that do not contain a price for all the tiers and add-ons may be determined non-responsive and that Offeror will not be eligible for award. The contractor shall provide all qualified supervision, labor mix, reports, training, overhead, fringe general and administrative (G&A), profit applicable to the contractor as well as subcontractor(s)/teaming partners to meet all of the requirements of the Performance Work Statement (PWS) and any Task Performance Work Statements (TPWS) and Task Statement of Work (TSOW).
Option Year II
CLIN/TASK Item # Description Service Levels QTY Unit Unit Price Extended Price CLIN / Outcome Price Incremental funded from April 1, 2024 - March 31, 2025
| 13 | 1 | Task 1 - Level 1 - Tier 1: Customer Service Desk Support and Production Control | ||
| & System Monitoring | The contractor shall service up to 55,000 tickets per year in accordance with the | |||
| PWS/TPWS. (approximately 13,750 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 2 | Task 1 - Level 1 - Tier 2: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 80,000 tickets per year in accordance with the | |||
| PWS/TPWS. (approximately 20,000 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 3 | Task 1 - Level 1 - Tier 3: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 105,000 tickets per year in accordance with the | |||
| PWS. (approximately 26,250 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 4 | Task 1 - Level 1 - Tier 4: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 130,000 tickets per year in accordance with the | |||
| PWS/TPWS. (approximately 32,500 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 5 | Task 1 - Level 1 - Tier 5: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 155,000 tickets per year in accordance with the | |||
| PWS. (approximately 38,750 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 6 | Task 1 - Level 1 - Tier 6: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 180,000 tickets per year in accordance with the | |||
| PWS. (approximately 45,000 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 7 | Task 1 - Level 1 - Tier A (Add-on): Customer Service Desk Support and |
Production Control & System Monitoring The contractor shall service up to 6,250 tickets per year in accordance with the PWS. (approximately 1,562.50 tickets per quarter)
* Add on will be implemented when highest tier (Tier 6) volume is exceeded. 4 Quarters $ - 0 $ - 0 $ - 0
| 14 | 1 | Task 2 - Level 2 - Tier 1: Computer Deployment Support for existing employees | |||
| & Asset & Quality Management Services | The contractor shall service up to 0 tickets per year in accordance with the PWS. | 12 | Month | $ - 0 | $ - 0 |
| 2 | Task 2 - Level 2 - Tier 2: Computer Deployment Support for existing employees | ||||
| & Asset & Quality Management Services | The contractor shall service up to 720 deployment change requests per year in |
accordance with the PWS/TPWS. (approximately 180 tickets per quarter)
Up to 516 asset requests per year in accordance with the PWS/TPWS.
| (approximately 129 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 3 | Task 2 - Level 2 - Tier 3: Computer Deployment Support for existing employees | |||
| & Asset & Quality Management Services | The contractor shall service up to 1080 deployment change requests per year in |
accordance with the PWS/TPWS. (approximately 270 tickets per quarter)
Up to 840 asset requests per year in accordance with the PWS/TPWS.
| (approximately 210 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 4 | Task 2 - Level 2 - Tier Add-on (small): Computer Deployment Support for | |||
| existing employees & Asset & Quality Management Services | The contractor shall service up to 90 deployment change requests per quarter in |
accordance with the PWS/TPWS.
Up to an additional 72 asset requests per quarter in accordance with the
| PWS/TPWS. | 4 | Quarters | $ - 0 | $ - 0 |
| 5 | Task 2 - Level 2 - Tier Add-on (large): Computer Deployment Support for | |||
| existing employees & Asset & Quality Management Services | The contractor shall service up to 180 deployment change requests per quarter in |
accordance with the PWS/TPWS.
Up to an additional 144 asset requests per quarter in accordance with the PWS/TPWS. 4 Quarters $ - 0 $ - 0 $ - 0
| 15 | ||
| 16 | Labor Hour - All categores, estimated hours, and rates IAW spreadsheet "Labor Hour". The total price for the year must be listed here and included in the total price. This section includes SIR CLINs 0015 and 0016 | $0.00 |
17 Over and Above - This CLIN may be used to cover new work within the scope of this contract that has not previously been identified or negotiated. Any new labor categories and/or rates proposed under this CLIN will be negotiated at time of award of the applicable task order. Not to Exceed $250,000 *Shall be performed in accordance with PWS Paragraph 4.1* $ 250,000.00
18 Travel - Travel and per diem IAW Federal Travel Regulations and applicable AMS Clauses. Not to Exceed $10,000 * Shall be performed in accordance with PWS Paragraph 2.9* $ 10,000.00
Total Estimated Price for Base Year $ 260,000.00
Option III The following CLIN structure details fixed price tasks with varying levels of effort as well as Labor Hour, Over and Above, and Travel CLINs. The total estimated price (TEP) will be based on the highest tier plus one (1) of the largest add-ons for each task/outcome, as well as the total estimated price for all labor hours, the not-to-exceed prices for both over and above and travel. Prices included in the TEP are highlighted in green for ease and clarity. Offerors must fill in all prices for each tier and add-on on all the tasks/outcomes. Proposals that do not contain a price for all the tiers and add-ons may be determined non-responsive and that Offeror will not be eligible for award. The contractor shall provide all qualified supervision, labor mix, reports, training, overhead, fringe general and administrative (G&A), profit applicable to the contractor as well as subcontractor(s)/teaming partners to meet all of the requirements of the Performance Work Statement (PWS) and any Task Performance Work Statements (TPWS) and Task Statement of Work (TSOW).
Option Year III
CLIN/TASK Item # Description Service Levels QTY Unit Unit Price Extended Price CLIN / Outcome Price Incremental funded from April 1, 2025 - March 31, 2026
| 19 | 1 | Task 1 - Level 1 - Tier 1: Customer Service Desk Support and Production Control | ||
| & System Monitoring | The contractor shall service up to 55,000 tickets per year in accordance with the | |||
| PWS/TPWS. (approximately 13,750 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 2 | Task 1 - Level 1 - Tier 2: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 80,000 tickets per year in accordance with the | |||
| PWS/TPWS. (approximately 20,000 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 3 | Task 1 - Level 1 - Tier 3: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 105,000 tickets per year in accordance with the | |||
| PWS. (approximately 26,250 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 4 | Task 1 - Level 1 - Tier 4: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 130,000 tickets per year in accordance with the | |||
| PWS/TPWS. (approximately 32,500 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 5 | Task 1 - Level 1 - Tier 5: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 155,000 tickets per year in accordance with the | |||
| PWS. (approximately 38,750 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 6 | Task 1 - Level 1 - Tier 6: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 180,000 tickets per year in accordance with the | |||
| PWS. (approximately 45,000 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 7 | Task 1 - Level 1 - Tier A (Add-on): Customer Service Desk Support and |
Production Control & System Monitoring The contractor shall service up to 6,250 tickets per year in accordance with the PWS. (approximately 1,562.50 tickets per quarter)
* Add on will be implemented when highest tier (Tier 6) volume is exceeded. 4 Quarters $ - 0 $ - 0 $ - 0
| 20 | 1 | Task 2 - Level 2 - Tier 1: Computer Deployment Support for existing employees | |||
| & Asset & Quality Management Services | The contractor shall service up to 0 tickets per year in accordance with the PWS. | 12 | Month | $ - 0 | $ - 0 |
| 2 | Task 2 - Level 2 - Tier 2: Computer Deployment Support for existing employees | ||||
| & Asset & Quality Management Services | The contractor shall service up to 720 deployment change requests per year in |
accordance with the PWS/TPWS. (approximately 180 tickets per quarter)
Up to 516 asset requests per year in accordance with the PWS/TPWS.
| (approximately 129 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 3 | Task 2 - Level 2 - Tier 3: Computer Deployment Support for existing employees | |||
| & Asset & Quality Management Services | The contractor shall service up to 1080 deployment change requests per year in |
accordance with the PWS/TPWS. (approximately 270 tickets per quarter)
Up to 840 asset requests per year in accordance with the PWS/TPWS.
| (approximately 210 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 4 | Task 2 - Level 2 - Tier Add-on (small): Computer Deployment Support for | |||
| existing employees & Asset & Quality Management Services | The contractor shall service up to 90 deployment change requests per quarter in |
accordance with the PWS/TPWS.
Up to an additional 72 asset requests per quarter in accordance with the
| PWS/TPWS. | 4 | Quarters | $ - 0 | $ - 0 |
| 5 | Task 2 - Level 2 - Tier Add-on (large): Computer Deployment Support for | |||
| existing employees & Asset & Quality Management Services | The contractor shall service up to 180 deployment change requests per quarter in |
accordance with the PWS/TPWS.
Up to an additional 144 asset requests per quarter in accordance with the PWS/TPWS. 4 Quarters $ - 0 $ - 0 $ - 0
| 21 | ||
| 22 | Labor Hour - All categores, estimated hours, and rates IAW spreadsheet "Labor Hour". The total price for the year must be listed here and included in the total price. This section includes SIR CLINs 0021 and 0022 | $0.00 |
23 Over and Above - This CLIN may be used to cover new work within the scope of this contract that has not previously been identified or negotiated. Any new labor categories and/or rates proposed under this CLIN will be negotiated at time of award of the applicable task order. Not to Exceed $250,000 *Shall be performed in accordance with PWS Paragraph 4.1* $ 250,000.00
24 Travel - Travel and per diem IAW Federal Travel Regulations and applicable AMS Clauses. Not to Exceed $10,000 * Shall be performed in accordance with PWS Paragraph 2.9* $ 10,000.00
Total Estimated Price for Base Year $ 260,000.00
Option IV The following CLIN structure details fixed price tasks with varying levels of effort as well as Labor Hour, Over and Above, and Travel CLINs. The total estimated price (TEP) will be based on the highest tier plus one (1) of the largest add-ons for each task/outcome, as well as the total estimated price for all labor hours, the not-to-exceed prices for both over and above and travel. Prices included in the TEP are highlighted in green for ease and clarity. Offerors must fill in all prices for each tier and add-on on all the tasks/outcomes. Proposals that do not contain a price for all the tiers and add-ons may be determined non-responsive and that Offeror will not be eligible for award. The contractor shall provide all qualified supervision, labor mix, reports, training, overhead, fringe general and administrative (G&A), profit applicable to the contractor as well as subcontractor(s)/teaming partners to meet all of the requirements of the Performance Work Statement (PWS) and any Task Performance Work Statements (TPWS) and Task Statement of Work (TSOW).
Option Year IV
CLIN/TASK Item # Description Service Levels QTY Unit Unit Price Extended Price CLIN / Outcome Price Incremental funded from April 1, 2026 - March 31, 2027
| 25 | 1 | Task 1 - Level 1 - Tier 1: Customer Service Desk Support and Production Control | ||
| & System Monitoring | The contractor shall service up to 55,000 tickets per year in accordance with the | |||
| PWS/TPWS. (approximately 13,750 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 2 | Task 1 - Level 1 - Tier 2: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 80,000 tickets per year in accordance with the | |||
| PWS/TPWS. (approximately 20,000 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 3 | Task 1 - Level 1 - Tier 3: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 105,000 tickets per year in accordance with the | |||
| PWS. (approximately 26,250 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 4 | Task 1 - Level 1 - Tier 4: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 130,000 tickets per year in accordance with the | |||
| PWS/TPWS. (approximately 32,500 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 5 | Task 1 - Level 1 - Tier 5: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 155,000 tickets per year in accordance with the | |||
| PWS. (approximately 38,750 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 6 | Task 1 - Level 1 - Tier 6: Customer Service Desk Support and Production Control | |||
| & System Monitoring | The contractor shall service up to 180,000 tickets per year in accordance with the | |||
| PWS. (approximately 45,000 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 7 | Task 1 - Level 1 - Tier A (Add-on): Customer Service Desk Support and |
Production Control & System Monitoring The contractor shall service up to 6,250 tickets per year in accordance with the PWS. (approximately 1,562.50 tickets per quarter)
* Add on will be implemented when highest tier (Tier 6) volume is exceeded. 4 Quarters $ - 0 $ - 0 $ - 0
| 26 | 1 | Task 2 - Level 2 - Tier 1: Computer Deployment Support for existing employees | |||
| & Asset & Quality Management Services | The contractor shall service up to 0 tickets per year in accordance with the PWS. | 12 | Month | $ - 0 | $ - 0 |
| 2 | Task 2 - Level 2 - Tier 2: Computer Deployment Support for existing employees | ||||
| & Asset & Quality Management Services | The contractor shall service up to 720 deployment change requests per year in |
accordance with the PWS/TPWS. (approximately 180 tickets per quarter)
Up to 516 asset requests per year in accordance with the PWS/TPWS.
| (approximately 129 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 3 | Task 2 - Level 2 - Tier 3: Computer Deployment Support for existing employees | |||
| & Asset & Quality Management Services | The contractor shall service up to 1080 deployment change requests per year in |
accordance with the PWS/TPWS. (approximately 270 tickets per quarter)
Up to 840 asset requests per year in accordance with the PWS/TPWS.
| (approximately 210 tickets per quarter) | 12 | Month | $ - 0 | $ - 0 |
| 4 | Task 2 - Level 2 - Tier Add-on (small): Computer Deployment Support for | |||
| existing employees & Asset & Quality Management Services | The contractor shall service up to 90 deployment change requests per quarter in |
accordance with the PWS/TPWS.
Up to an additional 72 asset requests per quarter in accordance with the
| PWS/TPWS. | 4 | Quarters | $ - 0 | $ - 0 |
| 5 | Task 2 - Level 2 - Tier Add-on (large): Computer Deployment Support for | |||
| existing employees & Asset & Quality Management Services | The contractor shall service up to 180 deployment change requests per quarter in |
accordance with the PWS/TPWS.
Up to an additional 144 asset requests per quarter in accordance with the PWS/TPWS. 4 Quarters $ - 0 $ - 0 $ - 0
| 27 | ||
| 28 | Labor Hour - All categores, estimated hours, and rates IAW spreadsheet "Labor Hour". The total price for the year must be listed here and included in the total price. This section includes SIR CLINs 0027 and 0028 | $0.00 |
29 Over and Above - This CLIN may be used to cover new work within the scope of this contract that has not previously been identified or negotiated. Any new labor categories and/or rates proposed under this CLIN will be negotiated at time of award of the applicable task order. Not to Exceed $250,000 *Shall be performed in accordance with PWS Paragraph 4.1* $ 250,000.00
30 Travel - Travel and per diem IAW Federal Travel Regulations and applicable AMS Clauses. Not to Exceed $10,000 * Shall be performed in accordance with PWS Paragraph 2.9* $ 10,000.00
Total Estimated Price for Base Year $ 260,000.00
Labor Hour
| This tab represents CSCS Tasks priced on a labor hour basis. Offerors shall complete all yellow squares with the fully burdened labor rate for the labor category. Labor Category descriptions and minimum qualifications can be found in the CSCS Follow-on Labor Category Descriptions matrix. Premium Hours are hours outside standard business hours or greater than 40 hours per week. Positions covered under the Service Contract Act are expected to have appropriate Premium hourly rates that comply with the prevailing wage determination. | ||||||||||||||||||||
| Base Period | Option I | Option II | Option III | Option IV | ||||||||||||||||
| TASK # | Task Name | Labor Category | # of Contractors | Hours per Contractor | Premium Hours per Contractor | Hourly Rate | Premium Hourly Rate | Extended Price | Hourly Rate | Premium Hourly Rate | Extended Price | Hourly Rate | Premium Hourly Rate | Extended Price | Hourly Rate | Premium Hourly Rate | Extended Price | Hourly Rate | Premium Hourly Rate | Extended Price |
| $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||||||||
| Task 3 | Scanning Support | Administrative Assistant | 2 | 1864 | 10 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||
| General Clerk III | 8 | 1864 | 10 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||||
| $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||||||||
| $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||||||||
| Task 4 | Printing Services and Course Development | Flash/HTML 5 Content Creator | 1.5 | 1840 | 10 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||
| Computer Operator III | 1 | 1864 | 10 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||||
| Computer Operator II | 2 | 1864 | 10 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||||
| Computer based training specialist | 1 | 1864 | 10 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||||
| $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||||||||
| $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||||||||
| $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | ||||||||||||||||
| $0.00 | $0.00 | $0.00 | $0.00 | $0.00 |
Totals 15.5 28856 155 Total $0.00 Total $0.00 Total $0.00 Total $0.00 Total $0.00
Over and Above
| The purpose of this tab is to solicit rates for labor categories that may be utilized in the future. Offerors must propose fully burdened labor rates for each category for each year of performance. Rates will be ceiling rates established at the time of contract award. The contractor will be required to propose at or below this rate if new work is ordered that requires a labor cateogry on this sheet. The rate will be negotiated at that time and determined fair and reasonable. ONLY THE RATES WHICH CORRESPOND TO A LABOR CATEGORY CALLED OUT ON THE "LABOR HOUR" TAB WILL BE USED IN THE CALCULATION OF THE TOTAL ESTIMATED PRICE. NO OTHER RATES ON THIS TAB WILL BE USED TO CALCULATE THE TOTAL ESTIMATED PRICE. | |||
| Labor Category/Level | Base Year April 2022 - Mar 2023 Regular Rates | Base Year April 2022 - Mar 2023 Premium Rates | Option Year 1 April 2023 - Mar 2024 |
Regular Rates Option Year 1 April 2023 - Mar 2024 Premium Rates Option Year 2 April 2024 - Mar 2025 Regular Rates Option Year 2 April 2024 - Mar 2025 Premium Rates Option Year 3 April 2025 - Mar 2026 Regular Rates Option Year 3 April 2025 - Mar 2026 Premium Rates Option Year 4 April 2026 - Mar 2027 Regular
| Rates | Option Year 4 April 2026 - Mar 2027 Premium Rates |
| Program Manager (Low Risk) | |
| Flash/HTML 5 Content Creator (Low Risk) | |
| General Clerk, Level I (Low Risk) | |
| General Clerk, Level II (Low Risk) | |
| General Clerk, Level III (Low Risk) | |
| Administrative Assistant (Low Risk) | |
| Computer Operator, Level I (Low Risk) | |
| Computer Operator, Level II (Low Risk) | |
| Computer Operator, Level III (Low Risk) | |
| Computer Operator, Level IV (Low Risk) | |
| Computer Operator, Level I (Moderate Risk) | |
| Computer Operator, Level II (Moderate Risk) | |
| Computer Operator, Level III (Moderate Risk) | |
| Computer Operator, Level IV (Moderate Risk) | |
| Computer Support Technician (Moderate Risk) | |
| Computer based training specialist (Low Risk) |
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File details come from the government source that posted it. Updated .