693KA8-26-R-00003-Am 0001-Questions and Answers 20260507.pdf

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Supplier Information Request (SIR): Central Service Area Contract Armed Security Officer Services
Solicitation number
693KA8-26-R-00003
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About this file

This is a Questions and Answers document issued by the Federal Aviation Administration (FAA) addressing industry inquiries regarding a security services contract solicitation (693KA8-26-R-00003). The document provides clarifications on contract requirements, licensing, staffing, training, wage determinations, and procedural matters.

The contract requires armed and unarmed Contract Security Officers (CSOs) at 14 FAA facilities across multiple states to provide 24/7 security services. All facilities require two CSOs per shift, with one serving as a Site Supervisor who stands post as part of the two-person count. Supervisory duties performed outside shift hours must be included in basic service pricing. The transition period extends from contract award through September 29, 2026, with performance beginning September 30, 2026. Offerors must possess and submit all required organizational-level state and local security officer licenses, weapons permits, and CSO certifications at proposal submission; individual CSO licenses are not required until 30 days prior to standing post. The contractor is responsible for all training, licensing, certification, and permit costs during transition, with no FAA sponsorship or support provided. CSOs can only begin work after written COR approval and receipt of PIV credentials. Relief officers are not required above stated staffing numbers; on-post meal breaks with rotating rest breaks are permissible. Site-specific training will be billable in addition to stated post coverage hours, but incumbent guards who have completed FAA/site-specific training need not repeat it. The contract includes Basic Services CLINs for two CSOs Monday through Friday first shift, plus optional CLINs for Temporary Additional Services, Emergency Security Services, Random Screening, Roving Patrol, Training, Travel, and Other Services, all priced as separate line items. Seven facilities are subject to Collective Bargaining Agreements with corresponding wage rates and Health & Welfare contributions, while three facilities (DTW, ZAB, ZID) are subject to Service Contract Act wage determinations. Offerors may modify unprotected pricing workbook tabs to reflect applicable pay rates, including wage progressions in years 2-5. Government-furnished equipment includes firearms, screening equipment, x-ray machines, and magnetometers; the FAA does not provide ammunition or allow onsite firearm storage beyond the required 100 rounds in a locked safe. All required equipment is identified in the SIR. Questions and responses will be posted to SAM.gov before the proposal deadline, with affected SIR documents amended accordingly.

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Other files

File Type Posted
693KA8-26-R-00003-Am 0002-Question 21 Updated Answer 20260512.pdf PDF
693KA8-26-R-00003 Am 0002.pdf PDF
693KA8-26-R-00003 Attachment J.5 CSA Pricing Workbook Am 0002.xlsx XLSX spreadsheet
693KA8-26-R-00003 Am 0001.pdf PDF
693KA8-26-R-00003 -Section L Am 0001.pdf PDF
693KA8-26-R-00003 Attachment J.5 CSA Pricing Workbook Am 0001.xlsx XLSX spreadsheet
693KA8-26-R-00003 Attachment J.2 SCA WDs Am 0001.zip ZIP file
Section J J.0 List Of Attachments.pdf PDF
693KA8-26-R-00003 Section M.pdf PDF
693KA8-26-R-00003 Section K.pdf PDF
693KA8-26-R-00003 Section H.pdf PDF
Attachment J.7 Security Officer Firearms Qualification Course of Fire.pdf PDF
Attachment J.4 CSA Seniority List.pdf PDF
Attachment J.10 Acknowledgement of Facility Post Order.pdf PDF
Attachment J.9 Certification of Physical Qualification.pdf PDF
693KA8-26-R-00003 -Section L.pdf PDF
Attachment J.1 CSA Facility Post Exhibit 2-2-2.pdf PDF
693KA8-26-R-00003 Section C.pdf PDF
Attachment J.6 Initial Checklist.pdf PDF
693KA8-26-R-00003 Attachment L.2.pdf PDF
Attachment J.11 Acknowledgement of Security and Occupant Emergency Plans.pdf PDF
693KA8-26-R-00003 Section D.pdf PDF
Attachment J.2 SCA WDs.zip ZIP file
693KA8-26-R-00003 Section G.pdf PDF
Attachment J.3 CSA Collective Bargaining Agreements (CBAs).zip ZIP file
Attachment J.8 Certification of Written and Oral Communication Skill.pdf PDF
693KA8-26-R-00003 Attachment L.1.pdf PDF
693KA8-26-R-00003 Ex J.2-J.3.zip ZIP file
693KA8-26-R-00003 Section E.pdf PDF
693KA8-26-R-00003 Attachment J.5 CSA Pricing Workbook [Section B for award].xlsx XLSX spreadsheet
693KA8-26-R-00003 Section A.pdf PDF
693KA8-26-R-00003 Section F.pdf PDF
693KA8-26-R-00003 Section I.pdf PDF
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Licensing, Certificates, and Permits

1. Section C, Paragraph C.3.d, Page 1; Section C, Paragraph C.10, Pages 20–22; and

Section L, proposal submission requirements: The solicitation requires Offerors to provide copies of active state certificates and licenses required to obtain Security Officer licenses or weapons permits, and states that failure to provide evidence of active licenses/permits in the proposal may result in rejection. Can the FAA confirm whether Offerors must possess and submit all required state/local licenses and permits at proposal submission, or whether any licenses/permits may be submitted post-award before performance begins?

FAA Response: The FAA requires offerors to possess and submit all required organizational state/local licenses including any applicable organizational-level CSO licenses and permits at proposal submission.

2. Section C, Paragraph C.3.d, Page 1; Section C, Paragraph C.10, Pages 20–22: If an Offeror is actively pursuing required state/local licenses or permits at the time of proposal submission, will proof of application, pending status, or a detailed licensing plan be acceptable in lieu of the final active license/permit?

FAA Response: No.

3. Section C, Paragraph C.10.2.1, Page 22: Please confirm whether individual CSO licenses, state weapons permits, state armed/unarmed CSO certifications, guard permits, and weapon permits are required at proposal submission or only at least thirty (30) days prior to the individual CSO standing post.

FAA Response: The individual CSO license and state weapons permits and guard permits are not required at proposal submission.

4. Section C, Paragraph C.10, Pages 20–22; Section F, Paragraph F.2, Page 1: If awarded, will the FAA provide sponsorship, agency support letters, facility verification letters, or other assistance to help expedite state/local licensing, weapons permits, guard permits, or agency permits during the transition period?

5. Section C, Paragraph C.10, Pages 20–22; Section F, Paragraph F.2, Page 1: For states or local jurisdictions where licensing requires a customer contract, facility location, or agency sponsorship before approval, will FAA allow the awardee to complete those licensing steps during transition?

6. Section C, Paragraph C.10.1, Pages 20–21: Please confirm whether the listed Business License, Weapon Permit, Security Officer Agency Permit, and Security Officer Permit requirements apply at the state level, local/city/county level, or both for each site. For Kansas, specifically the ZKC ARTCC site in Olathe, KS, does FAA require only state-level licensing, or are city/county-level licenses or permits also required?

FAA Response: The city of Olathe does not have firearms/security guard city/county requirements. The FAA only requires the state required license and permits to provide security services in the state.

7. Section C, Paragraph C.10.2.2, Page 22: Where a state does not certify firearms instructors, what documentation will FAA require to approve the Contractor’s proposed firearms instructor certification authority?

FAA Response: The FAA will require an active Firearms Instructor License from the National Rifle Association (NRA) for states that do not have firearms instructor licenses requirements.

Current Contract, Incumbent, and Transition

8. Section A, Solicitation Form, Page 1; Section C, Paragraph C.1, Page 1: Is this a new requirement or an ongoing requirement? If ongoing, who is/are the incumbent contractor(s), what is the current contract number, what is the current total contract value, and are there any current performance challenges the FAA would like the incoming contractor to address?

FAA Response: Ongoing requirement; Boutchantharaj Corp. dba DFW Security Protective Force; 693KA8-22-D-00034; $86,569,970.78; Offerors are responsible for all SIR requirements.

9. Section J, Attachment J.1, Facility Post Exhibit; Section C, Paragraph C.4.1, Page 3;

Section C, Paragraph C.6.2, Page 13: Are there any significant changes in coverage, hours, posts, sites, staffing levels, labor categories, or service requirements between the current contract and this solicitation?

10. Please confirm the number of guards required by site, post, shift, and labor category.

FAA Response: All facilities under this SIR require two (2) CSOs per shift. See SIR attachment J.1 for shifts. CSOs are the only positions required in the SIR/contract.

11. Section C, Paragraphs C.3.2, Pages 2–3; C.7, Pages 13–15; and C.8, Pages 16–19: Does the current incumbent staff meet the training, hiring, licensing, medical, drug testing, firearms qualification, and certification requirements stated in this solicitation?

FAA Response: FAA Contractors are responsible for meeting or exceeding all SIR requirements.

12. Section J, Attachment J.4, Seniority List; Section C, Paragraph C.3.3, Page 3: What is the procedure for requesting or obtaining incumbent documents, including staffing rosters, post-specific information, seniority information, and transition-related documents?

FAA Response: After the contract is awarded the FAA COR will work with the incumbent to ensure that any necessary information from the incumbent is provided to the awardee. See SIR Attachment J.4 CSA Seniority List.

13. Section F, Paragraph F.2, Page 1: Will FAA provide sufficient transition time after award for the new contractor to recruit, hire, license, train, badge, and onboard personnel before the September 30, 2026 performance start date?

FAA Response: Transition period will be from award through September 29th, 2026 for performance starting September 30th, 2026. See F.2 and Table L-3. FAA views the milestones as sufficient.

Background, Suitability, and Badging

14. Section C, Paragraphs C.3.1–C.3.2, Pages 2–3; Section C, Paragraph C.7.5, Pages 15–16:

Please provide the expected step-by-step process and estimated timeline for CSO suitability and badging, including fingerprints, SF-85P, FD-258, PIV processing, Tier 1 investigation, interim suitability, and final suitability.

FAA Response: For new CSOs, the expected process is for vendor to submit vendor applicant portal request for the applicant, the COR approves the request, the VAP sends information to the applicant regarding the fingerprint and 1631 completion process. The Applicant has 15 days to complete both activities. Once the applicant has successfully submitted both fingerprints and completed 1631 an FAA Personnel Security Specialist (PSS) will be assigned. The applicant will receive an eAPP email and must complete the application and upon submission will begin the investigation process. The PSS will review investigation results and determine suitability. There is no estimated timeline for this process because the process relies on applicants’ actions.

15. Section C, Paragraph C.3.2, Pages 2–3; Section C, Paragraph C.7.5, Pages 15–16: Can CSOs begin work after passing the Contractor’s background check and submitting all required FAA paperwork, or must they receive FAA suitability approval and/or PIV credentials before standing post?

FAA Response: CSOs can only begin work after the COR has provided written approval for the CSO to stand post and the CSO receives their PIV. Refer to Section C, Paragraph C.3.2 Requirement to stand post.

16. Section C, Paragraph C.7.5, Pages 15–16: If an incumbent officer currently has FAA suitability or a PIV badge, will that determination transfer to the new contract, or must the officer complete a new suitability/badging process?

FAA Response: Yes, if the incumbent officer currently has FAA suitability or a PIV badge it will transfer to the new contract. However, the new vendor must still submit the incumbent in the VAP tool.

Staffing, Supervisors, and Relief Coverage

17. Section C, Paragraph C.6.1, Pages 12–13: Please confirm whether the Site Supervisor is a billable position, whether the Site Supervisor stands post, and whether supervisory duties performed outside the standing shift are separately billable or must be included in the basic service pricing.

FAA Response: The Site Supervisor is a CSO that stands post. This position is included in the two CSOs per shift count. The supervisor’s duties that are required by the vendor must be performed outside the standing shift time. Offerors should include this time in the Basic Services CLINs pricing in the two (2) CSOs Monday through Friday first shift.

18. Section C, Paragraph C.6.1, Pages 12–13: How many supervisors are currently assigned at each site?

FAA Response: Each site has one site supervisor.

19. Section C, Paragraph C.4, Pages 3–10; Section C, Paragraph C.4.2, Pages 9–10; Section G, Paragraph G.2, Pages 1–2; Section J, Attachment J.1: Are there any additional positions currently used under the incumbent contract or anticipated during the base or option years that are not clearly identified in the solicitation?

FAA Response: No, CSOs are the only positions required in this contract.

20. Section J, Attachment J.1, Facility Post Exhibit; Section C, Paragraph C.6.2, Page 13: Are relief officers required for meal periods and breaks at all sites? If so, should Offerors price relief coverage separately or include it in the basic service pricing?

FAA Response: A. Relief officers are not required above the SIR staffing numbers. B.

Offerors should include this time in the Basic Services CLINs pricing.

Training and Certifications

21. Section C, Paragraphs C.5.1–C.5.3, Pages 10–12: Will guards be required to complete site-specific orientation, FAA-specific training, or post order training before covering shifts at each location? If so, will those hours be billable in addition to the stated post coverage hours?

FAA Response: As part of the on-the-job training, new guards will get the site-specific orientation/ training. The site-specific training will be billable in addition to the stated post coverage hours.

22. Section C, Paragraph C.5.1, Page 10; Section C, Paragraph C.5.3, Pages 11–12: Will FAA provide any training materials, Post Orders, Facility Security Plan, Occupant Emergency Plan, or site-specific procedures during transition?

FAA Response: Yes, new officers will receive the site-specific training materials once they have received FAA approved suitability decision. The site supervisor will provide this information to the new CSO upon approval.

23. Section C, Paragraphs C.5.1–C.5.3, Pages 10–12: Will incumbent guards who already completed FAA/site-specific training be required to repeat the training under the new contractor?

FAA Response: No, incumbent guards who have already completed the FAA/site-specific training will not be required to repeat the training under the new contractor.

The incumbent guards will have to complete annual FAA/site-specific training as required (only the training that has an annual training requirement and was not completed prior to transition).

24. Section C, Paragraphs C.7–C.10, Pages 13–22: Please confirm whether all training, licensing, certification, and permit costs are the Contractor’s responsibility, including during transition.

FAA Response: The contractor is responsible for all training, licensing, certification, and permit costs including during transition.

Wage Determinations, Collective Bargaining Agreements (CBAs), and Labor Pricing

25. Section J, Attachment J.2, Wage Determinations; Section J, Attachment J.3, CBAs;

Section F, Paragraph F.4.2, Pages 1–2: Beyond federal and state minimum wage requirements, are there any applicable prevailing wage, living wage ordinance, local mandated wage, or contract-specific wage requirements for any site?

FAA Response: There are no contract-specific wage requirements on this contract aside from the applicable CBAs and Service Contract Act (SCA) wage determinations provided in the SIR attachments.

26. Section J, Attachment J.2, Wage Determinations; Section J, Attachment J.3, CBAs;

Section F, Paragraph F.4.2, Pages 1–2: Are all applicable Wage Determinations, CBAs, addendums, and wage-related documents included in the solicitation package or SharePoint repository, or will any additional documents be provided before proposal submission?

FAA Response: All current applicable SCA wage determinations and CBAs including addenda are included in the SIR. No additional CBA updates are anticipated before award, but if there are any updates they will be incorporated to the SIR via Amendment. If any SCA wage determinations are updated on SAM.gov prior to award the updated SCA wage determination(s) will be incorporated into the SIR via Amendment.

27. Section J, Attachment J.3, CBAs: Are the companies listed in the CBAs the current incumbents for the applicable locations?

FAA Response: Yes.

28. Section J, Attachment J.2, Wage Determinations; Section J, Attachment J.3, CBAs;

Section J, Attachment J.5, Pricing Workbook; Section F, Paragraph F.4.2, Pages 1–2: If there are conflicts between a Wage Determination, CBA, pricing workbook, and solicitation text, which document controls for pricing purposes?

FAA Response: If there is a specific conflict identified offerors should let FAA know as soon as practical so FAA may address the conflict via question/response and/or SIR Amendment.

29. Section J, Attachment J.2, Wage Determinations; Section J, Attachment J.3, CBAs;

Section F, Paragraph F.4.2, Pages 1–2: What are the current hourly pay rates and bill rates by position/site for the incumbent contract?

FAA Response: Refer to CBAs/SCAs for legally required rates.

Vehicles, Equipment, and Government-Furnished Property

30. Section C, Paragraph C.13, Pages 25–28: Are contractor-provided patrol vehicles required at any site? If vehicles are required, what type/class of vehicle is required and what is the estimated annual mileage per vehicle and per site?

FAA Response: No, contractor provided vehicles are required on this contract.

31. Section C, Paragraphs C.4.1.1–C.4.1.4, Pages 4–6; Section C, Paragraph C.13, Pages 25– 28: Are any Government-furnished vehicles, radios, tour systems, screening equipment, x-ray machines, magnetometers, firearms, ammunition, storage cabinets, or other equipment provided at each site?

FAA Response: The GFE includes firearms, screening equipment, x-ray machines, and magnetometers. The FAA does not provide ammunition. FAA does not allow firearms to be stored onsite. The FAA facilities are not equipped with the required Federal Required Firearm storage. Only the contract-required 100 rounds of ammunition should be stored onsite in a locked safe that is already onsite. Hence the requirement for the contractor and its CSO must have the appropriate licenses and permits to carry them in each state.

32. Section C, Paragraph C.13, Pages 25–28: Please identify any site-specific equipment requirements that are not included in the solicitation.

FAA Response: All required equipment is in the SIR.

Pricing, Additional Services, and Historical Usage

33. Section F, Paragraph F.4.2, Pages 1–2; Section J, Attachment J.5, Pricing Workbook: Please confirm whether Temporary Additional Services, Emergency Security Services, Random Screening, Roving Patrol, Training, Travel, and Other Services should be priced as separate CLINs in the pricing workbook.

FAA Response: Yes, they should be priced as separate CLINs. In accordance with SIR Section L.9.4.2.1, the Offeror must propose fully burdened (cost through profit) hourly labor rates for each facility for all five (5) contract periods for CLINs XXXX2 (TAS), CLINs XXXX3 (ESS), CLINs XXXX4 (Other Services (Time not Worked)), CLINs XXXX5 (Training), CLINs XXXX6 (Random Screening), and CLINs XXXX7 (Roving Patrol).

Attachment J.5 – CSA Pricing Workbook – the formulas for calculating the fully burdened rate for the TAS, Training, Random Screening, and Roving Patrol CLINs previously divided the annual total by the sum of billable hours and estimated Sick, Holiday, and Vacation hours. The FAA has updated the formulas in Attachment J.5 – CSA Pricing Workbook so that the fully burdened rate is now calculated by dividing the annual total by billable hours only. Offerors must review the calculation and ensure it is consistent with their disclosed accounting practices. See Amendment 0001.

34. Section C, Paragraph C.4.2, Pages 9–10; Section F, Paragraph F.4.2, Pages 1–2; Section

G, Paragraph G.6, Page 3: What historical usage data is available for TAS, ESS, Random Screening, Roving Patrol, Training, Travel, and Other Services by site, and are there any anticipated surge events, special events, construction projects, or security posture changes that may increase CSO coverage during the base year?

FAA Response: Historically, the FAA does not use these CLINs very often. Basic Services CLINs are the primary contract requirements. Two orders for TAS and one order for Roving Patrol have been awarded from this contract in the past four contract years.

Award, Debrief, and Communications

35. Section L, Paragraph L.3.2, Page L-4: When does FAA anticipate making award?

FAA Response: See Section L, Paragraph L.3.2, Table L-3 for current anticipated award date.

36. Section L, Paragraph L.6, Page L-7; Section M, Paragraph M.3.2, Pages 2–3: If an Offeror is not selected, will FAA provide a post-award debriefing, meeting, or written explanation identifying the reasons the Offeror was not awarded the contract?

FAA Response: Yes, unsuccessful offerors will be offered debriefings in accordance with FAA Acquisition Management System (AMS) debriefing policy. AMS policy is available online to the general public.

37. Section L, Paragraph L.4.1, Pages L-6–L-7: Will FAA issue all answers to industry questions through a formal amendment on SAM.gov, and should Offerors rely only on the amended solicitation for final proposal preparation?

FAA Response: Questions and responses will be posted to SAM.gov on or before the date listed in Table L-3. SIR documents impacted by the responses will be amended as applicable. Offerors are to rely on the information posted on SAM.gov. See SIR L.3.5 “Equal Access to Information”.

Reference the CBAs and the Rate Build Up tabs.

38. The CBAs all require payment to employees for work on the holidays of 1.5 times the regular hourly rate.

The government provided line items on all the Rate Build Up tabs for Holiday cost for both FT and PT costs. However, the formula represents just straight-time wage rates instead of 1.5 times the regular wage.

The CBAs all call for payment of 1.5 times the regular rate of pay for work on holidays.

Will the government to either change the worksheet formula to compute 1.5 times the loaded regular rate of pay?

FAA Response: Please refer to SIR Section L.9.4.2.1. The Rate Buildup Tabs are not password protected and can be modified by the Offerors to reflect the applicable pay rates.

39. Alternatively, will the contractors be allowed to adjust the formula to capture this required cost?

FAA Response: Please refer to SIR Section L.9.4.2.1. The Rate Buildup Tabs are not password protected and can be modified by the Offerors.

42. CBA Attachments. Does not appear that the CBAs for ZAB (Albuquerque), ZID (Indianapolis), and DTW (Detroit) were included. When will these be available?

FAA Response: ZAB, ZID, and DTW are not CBA covered facilities. Non-CBA covered facilities are subject to SCA wage determinations instead of CBAs.

43. Rate Build Up Tabs. We recognize and appreciate the tremendous amount of work involved in the preparation of these Excel worksheet templates. However, the are some lines of cost that we would like to add\modify slightly. Is it acceptable to the government if we make the following additions\changes?

• Add lines to the Direct Labor Section for Overtime Premium and Shift Differential (if necessary).

FAA Response: Please refer to SIR Section L.9.4.2.1. The Rate Buildup Tabs are not password protected and can be modified by the Offerors.

• Add Lines to the Employee Benefit Section for other hours paid but not worked such as Bereavement, Jury\Civic Duty, Recurring Training, Initial\Non-Recurring Training?

FAA Response: Please refer to SIR Section L.9.4.2.1. The Rate Buildup Tabs are not password protected and can be modified by the Offerors.

44. Rate Build Up Tabs. The Other Direct Costs (ODC) section includes lines for Training-

Non-Recurring and Training – Recurring.

• What type of costs are you looking for on these lines since you already have separate lines for Ammo and Range Related Fees?

Note: We assume that payroll for the Guards would be included in the Employee Benefit Section since it an element of cost that is taxable, etc. See our question 2.

above.

FAA Response: Training-Non-Recurring and Training – Recurring lines may be used by offerors to capture training costs not otherwise incorporated elsewhere into the price proposal. See SOW Section 14 for Training requirements.

45. CBA WD Tabs. Instruction number (3) related to what is included in Column K, Health

& Welfare (H&W) Rate.

“Each offeror shall identify its rate of contribution to Health & Welfare for each labor category, expressed as dollars per hour. H&W includes but is not limited to life, accident, and health insurance plans, sick leave, pension plans, civic and personal leave, severance pay, and savings and thrift plans.”

We see that the Rate Build Up Tabs have separate lines for some of these same costs such as PTO (Paid Time Off) such as Sick, Civic\Personal, Bereavement, etc.

• Is this a duplication?

FAA Response: H&W is not the same as PTO. However, FAA has modified Attachment J.5 CSA Pricing Workbook to remove the second sentence from the H&W Rate description in the CBA and SCA WD tabs Instructions. See Amendment 0001.

46. We believe that amount in these cells should be limited to the total of the H&W Rate and the Pension\Retirement Rates required by the various CBAs. Further the amount entered would be also carry over to the Rate Build Up tabs as the Health and Welfare Rate.

• Is this acceptable?

FAA Response: The amounts entered in the CBA WD tab do not carry over to the Rate Buildup Tabs because they are not linked. However, FAA has modified Attachment J.5 CSA Pricing Workbook to remove the second sentence from the H&W Rate description in the CBA and SCA WD tabs Instructions.

• Or maybe you could change the narrative surrounding this item?

FAA Response: FAA has modified Attachment J.5 CSA Pricing Workbook to remove the second sentence from the H&W Rate description in the CBA and SCA WD tabs Instructions.

47. The hours are at 2080 but should be at 2088. Will the government change the calculation allow for 2,088.

FAA Response: Hours are based on 52 weeks per year at 40 hours per week (52x40=2,080). However, Offerors may use their own business judgment to propose higher hours provided the minimum requirements for coverage are met.

48. Can we do a site walk?

FAA Response: No, site walks/visits are not offered/permitted.

49. Is a two-person rule a condition of the contract? By the look of the number of people at the site, it appears to be a minimum of 2 people on shift at a time (or 336 hours per week).

FAA Response: The contract required number of CSOs per shift is two (2).

50. Do they dictate the type of firearm?

FAA Response: Yes, the type of firearms required are listed in Section C.13.1.

51. Any other firearms required beside handguns? (for contingency purposes).

FAA Response: No other firearms are required except handguns. See Section 13.1.1, “No other types of weapons must be used.”

52. The rate sheets (excel) indicate there may be a CBA. Are all the sites unionized? If so, can we get a copy of the CBA?

FAA Response: See SIR Attachment J.3 for current CBAs at facilities that have CBAs.

Not all facilities are subject to a CBA.

53. Any objections or concerns with retaining qualified existing armed security personnel?

FAA Response: FAA does not object or have concerns with a contractor retaining qualified existing armed security personnel.

54. Is wage progression (increases) to be factored in years 2-5?

FAA Response: Yes.

Reference: L.9, Table L.9 Proposal Volume Requirements, Page 9 of 21, "Copies of State Certificates and Licenses"

55. Question: Can the government please confirm if all state certificates/licenses must come from the prime or if they may be a combination of prime and subcontractor licenses?

FAA Response: The state certification/licenses must be held by the prime contractor and/or subcontractor that will be performing the services in the state the license or certification. Licenses cannot be submitted for a prime nor subcontractor that will not be providing the services in that state.

56. Question: Please confirm if the contractor has to hold all state certificates and licenses applicable under this contract at time of submission or upon award? As this evaluation is a tiered order of precedence for small businesses, it is greatly restrictive to expect small businesses to hold that number of licenses for a procurement when work is not guaranteed.

FAA Response: The FAA requires offerors to possess and submit all required organizational state/local licenses including any applicable organizational/business-level CSO licenses and permits at proposal submission.

57. Question: In order to effectively respond to the solicitation, can the government please provide a one-week extension once the Q/As are posted?

FAA Response: The SIR suspense date is extended. See L.5, Amendment 0001.

58. Q1. Attachments J.2 / J.3

Wage Determinations have been provided for eleven (11) locations (C90/ZAU, D10, DFW-W/ZFW, DTW, I90/IAH/ZHU, MSP/ZMP, ORD, ZAB, ZID, ZKC, ZOB), however Collective Bargaining Agreements have been provided for only seven (7) locations. WDs have been provided for DTW (Detroit), ZAB (Albuquerque), and ZID (Indianapolis) with no corresponding CBA. Please confirm that they be priced using the applicable SCA Wage Determination only and that there are no applicable CBAs? If there are appliable CBAs, please provide.

FAA Response: DTW, ZAB, and ZID are not covered by CBAs and are instead covered by SCA wage determinations. All other facilities in the SIR and on the current contract are covered by CBAs. The seven (7) CBAs provided cover all remaining 14 facilities (some CBAs cover multiple facilities as shown below):

1. ORD, C90, ZAU

2. D10, DFW-W, DFW-E

3. ZFW

4. ZHU, I90, IAH

5. MSP, ZMP

6. ZKC

7. ZOB

59. Q2. CBA-MSP.ZMP.pdf, MOU Article 13 The MSP/ZMP MOU (dated 8/15/2023 with United Federation LEOS-PBA) contains H&W reopeners at 9/30/2024 and 9/30/2025, the H&W rates for those years are listed as 'Reopener'. Please confirm if the reopener H&W rates for 9/30/2024 and 9/30/2025 been negotiated and, if so, what are the rates?

FAA Response: Offerors should refer to the H&W rates in “CBA-MSP.ZMP” Section 13.01, PDF page 19 for the H&W rates to use in their proposals. Adjustment after award will be made in accordance with AMS clause 3.6.2-30, Fair Labor Standards Act and Service Contract Labor Standards-Price Adjustment (Multiple Year and Option Contracts).

60. Q3. CBA-ZOB 2025 [2026 tbd].pdf, Appendix A CBA-ZOB's 2026 wage year rates are not established in the provided document. Please confirm if 2026 and 2027 wage rates for ZOB have been negotiated.

FAA Response: 2026 and later year rates have not yet been established for ZOB.

Adjustment after award will be made in accordance with AMS clause 3.6.2-30, Fair Labor Standards Act and Service Contract Labor Standards-Price Adjustment (Multiple Year and Option Contracts).

61. Q4. Section C.4.1 / J.1 The Post Exhibit footnote states 'Relief periods (lunch, breaks, etc.) are authorized by Contract' and that 'patrol (rover) guards and supervisors shall not be used for replacement.' Please confirm: (a) Whether relief officers are required above the posted staffing numbers; (b) What is the contract requirement for relief periods (breaks and lunches)?

FAA Response: (a) Relief officers are not required above the SIR staffing numbers. (b) On-post meal breaks with rotating rest breaks, whereby each CSO takes their break at alternating times.

62. Q5. Section C.6.1 Section C.6.1 requires a Site Supervisor at all sites who is 'a CSO standing post.' Please confirm if the Site Supervisor position is included in the Post Exhibit staffing numbers or is a separate, additionally required position above posted staffing.

FAA Response: Site Supervisor is a CSO that stands post. This position is included in the two CSOs per shift count.

63. Q6. Section C.8.1 Section C.8.1 requires physical/medical examinations pre-employment and every three years thereafter, administered by a licensed physician and documented on Attachment J.9.

Please confirm if incumbent CSOs with existing physicals on file within the 3-year window are grandfathered at transition.

FAA Response: All incumbent CSO medical exams should be compliant with the 3-year window. If an incumbent CSO medical has expired, they will not be grandfather at transition. They must be removed from the schedule until their medical is compliant.

64. Q7. Section H The solicitation does not appear to contain a Price Adjustment clause. Section L.9.4.2 states 'Escalation of labor, Health and Welfare rates, and any other indirect costs/rates embedded in the fully burdened hourly rates are not permitted.' Please confirm that CBA-driven wage increases in out-years trigger a contract modification and rate adjustment or whether offerors must price all five years at fixed rates?

FAA Response: AMS clause 3.6.2-30, Fair Labor Standards Act and Service Contract Labor Standards-Price Adjustment (Multiple Year and Option Contracts), is included in the SIR, see Section I, PDF page 2. This clause applies to both contracts subject to area prevailing wage determinations and contracts subject to collective bargaining agreements. Adjustment after award will be made in accordance with AMS clause 3.6.2-30, Fair Labor Standards Act and Service Contract Labor Standards-Price Adjustment (Multiple Year and Option Contracts). For this SIR, Offerors must price their proposals at the prevailing CBA rates, including out years if already negotiated in a provided CBA including addenda. This does not apply to sites covered by a Service Contract Act Wage Determination.

65. Q8. Section L.9.4.2(a) Section L.9.4.2(a) states 'Escalation of labor, Health and Welfare rates, and any other indirect costs/rates embedded in the fully burdened hourly rates are not permitted.' This instruction appears to require fixed pricing for all five years regardless of CBA-driven wage changes. Please clarify: (a) How offerors should price known, contractually obligated future wage increases and (b) Whether out-year pricing must reflect the specific CBA/WD rates for that option year or must remain flat from the base year.

FAA Response: For this SIR Offerors must price their proposals at the prevailing CBA rates, including out years if already negotiated, in the provided CBAs including addenda.

See Amendment 0001, SIR Section L.9.4.2.

66. Q9. Attachment J.5 — Pricing Workbook Please confirm whether offerors are permitted to add additional line items to the pricing workbook to capture costs not otherwise reflected in the existing structure (e.g., pension contributions, uniform allowances, retirement allowances, ammunition, range fees, or other site-specific cost obligations). If additional lines are not permitted, please advise how offerors should account for these costs within the existing pricing structure.

FAA Response: Please refer to SIR Section L.9.4.2.1. The Rate Buildup Tabs are not password protected and can be modified by the Offerors.

67. Q10. Attachment J.1 — Post Exhibit / Section C.4 Please identify, by location, the specific relief requirements applicable to each post.

Specifically: (a) What is the required relief factor for each facility? (b) Are relief officers included within the posted staffing hours reflected in the Post Exhibit, or are they required above and beyond the posted schedule? (c) Is there a standard relief period duration (e.g., 30 minutes per shift) that applies uniformly across all locations, or does it vary by site?

FAA Response: (a) On-post meal breaks with rotating rest breaks, whereby each CSO takes their break at alternating times. (b) Relief officers are not required above the SIR staffing numbers. (c) The CSO breaks should be taken as appropriate in accordance with all state, local, and federal laws and CBAs.

68. Q11. Section C.4 / Section C.6 — Guard Mount

Please confirm whether guard mount is a requirement at any or all contract performance locations. If guard mount is required: (a) What is the required duration of guard mount at each location? (b) Is guard mount time considered compensable hours worked and therefore billable to the government as a separate cost, or should it be factored into the offeror's proposed bill rates?

FAA Response: (a) The guard mount at each location is the time for the CSO to conduct pass-down exchange of information from the ending shift to the incoming shift. FAA does not have a required duration for guard mount. (b) The guard mount time should be factored into the proposed bill rates.

69. Q12. Section L.9.4.3.C / Attachment L.2 — Past Performance Questionnaire Section L.9.4.3.C requires that customers complete Attachment L.2 (Past Performance Questionnaire) for each project/contract submitted by the offeror, and that completed questionnaires be provided to the FAA by the submission deadline. Section M.7.3 references that the FAA may independently consult PPIRS and CPARS during evaluation.

Please confirm if a current CPARS report is acceptable in lieu of a completed Attachment L.2 for any or all past performance references, given that CPARS reports reflect official government assessments of contractor performance.

FAA Response: If available for federal projects, the most recent completed CPARS is acceptable in lieu of Attachment L.2 Past Performance Questionnaire for the federal contract projects submitted on Attachment L.1, Past Experience Questionnaires. FAA may also consult PPIRS and/or CPARS for projects not submitted on an Attachment L.1.

70. Reference: RFP, Page 1, Section C.2

QUESTION A: Can the FAA confirm that all equipment, materials, and operational support elements required under this contract (including firearms, radios, uniforms, and training resources) must be contractor-furnished and fully incorporated into proposed pricing?

FAA Response: In accordance with SIR SOW Sections C.13, C.13.2, C.14.1 C.14.2 and C.15, the contractor should incorporate all pricing to include contractor furnished equipment such as but not limited to radios, uniforms and cost of training to meet these contract requirements.

71. Reference: RFP, Page 2-3, Section C.3.2 QUESTION A: Can the FAA confirm whether all required documentation listed must be fully completed and approved prior to a CSO standing post, or if conditional/interim approvals are permitted during transition?

FAA Response: All required documentation listed must be fully completed and approved prior to CSO standing post. There are no conditional or interim approvals permitted during transition.

QUESTION B: Will the FAA provide estimated timelines for suitability determinations and document approvals to support transition planning?

FAA Response: FAA cannot provide an estimated timeline for this process because the process relies on applicants’ actions. The suitability process will take at a minimum thirty (30) days.

72. Reference: RFP, Page 13, Section C.6.3 QUESTION A: Can the FAA clarify how the requirement to recall up to three (3) personnel within two (2) hours aligns with potential TAS and ESS requirements across multiple sites?

FAA Response: The recall requirement will be used in the event of an emergency that will require additional CSOs to secure FAA site. The recall requirement aligns with the potential ESS requirement. Potential TAS requirements will be known in advance, and the contractor will be given advance notice and will not require CSO to be onsite within 2 hours.

QUESTION B: Are there historical data points available regarding frequency and scale of recall events?

FAA Response: There are no historical data points available regarding recall events.

73. Reference: RFP, Page 29-30, Section C.7.4 and C.14.1 QUESTION A: Can the FAA clarify how Offerors should reconcile the requirement to complete all initial training within 30 days with the requirement to submit all documentation prior to standing post?

FAA Response: CSO initial training requirement is for new hires to be completed after hiring but before standing post. Incumbent contractors will only need to complete refresher training requirements.

QUESTION B: Will incumbent personnel certifications be accepted in full, or will supplemental training be required?

FAA Response: In good standing incumbent CSO certification will be accepted. CSO with expired certification will not be accepted or waived.

QUESTION C: Can the FAA confirm whether incumbent personnel records, background investigations, and training certifications may be used to meet initial qualification requirements?

FAA Response: Yes, incumbent CSO records can be used to meet initial qualification requirements only if they are current. Expired certifications will not be accepted.

74. Reference: RFP, Page 6, Section C.4.1.4 QUESTION A: Are there any approved technologies currently in use that Offerors should plan to integrate with?

75. Reference: RFP, Page 20-21, Section C.10 QUESTION A: Can the FAA confirm whether all listed facilities require identical licensing and permitting requirements, or if state-specific variations apply?

FAA Response: The licensing and permitting requirements are state-specific and variations apply.

76. Reference: RFP, Page 35, Section C.17.1, provides, “The Contractor must provide shift relief for CSOs during meals and scheduled breaks as required by state and local law.”

QUESTION A: The Government’s CSO post exhibit listed in Attachment J.1. provides for just two 24/7 posts at each facility. Given the small size of this security scope, adding an additional relief CSO (a third post) causes a very significant rise in cost proportional to services provided. A more efficient structure is on-post meal breaks with rotating rest breaks, whereby each CSO takes their break at alternating times, thereby dramatically reducing cost by precluding the need for a separate dedicated relief CSO. Please confirm that this is an allowable approach.

FAA Response: Yes, the intent is to have exactly two CSOs on each shift. The CSOs may relive each other for on-post meal breaks and other breaks.

QUESTION B: If on-post meal breaks and rotating rest breaks are not an allowable solution, please confirm that all facilities require a separate, dedicated relief CSO post in addition to the standard security posts?

FAA Response: On-post meal breaks and rotating rest breaks are allowable.

QUESTION C: If dedicated relief is required, can the Captain provide relief during their shift to limit the cost of additional relief CSOs?

FAA Response: Dedicated relief is not required.

77. Reference: RFP Attachment J.3 CBA-ZFW. The referenced CBA is only effective through September 29, 2025. This means that it is currently out-of-date.

QUESTION A: Will the Government please provide the updated version of the CBA for all offerors?

FAA Response: CBA-ZFW addenda begins on PDF page 37 and includes 2026 rates.

QUESTION B: If an updated version is not provided, please confirm that offerors shall price according to the available, expired CBA and that the Government will allow a Base Year equitable price adjustment (EPA) after award once the new CBA is in the awardee’s possession?

FAA Response: See response to Question 77-A above. Adjustment after award will be made in accordance with AMS clause 3.6.2-30, Fair Labor Standards Act and Service Contract Labor Standards-Price Adjustment (Multiple Year and Option Contracts).

QUESTION C: If the answer to both Question A & B is “No”, please describe the process by which offerors should price the missing period of information.

FAA Response: See response to Questions 77-A and 77-B above.

78. Reference: RFP Attachment J.1 includes a post exhibit containing two 24/7 Armed posts.

Attachment J.5 Pricing Workbook contains a row to include the wage for a Captain.

QUESTION A: Is the Captain an additional 24/7 post? Or is this a standard Monday – Friday, 40 hours per week post?

FAA Response: The captain position is the same as supervisor, and it is not an additional 24/7 post. The captain/supervisor is a shift standing position and should be included in the two (2) CSOs Monday through Friday first shift.

QUESTION B: Please confirm the hours that should be used for all facilities within Attachment J.5, so that offerors are on the same pricing structure. Should it be as follows? If not, please provide.

Position Annual

Hours 1 Captain 2,080 2 Guard II 2,080 3 Guard II 2,080 4 Guard II 2,080 5 Guard II 2,080 6 Guard II 2,080 7 Guard II 840 8 Guard II 840 9 Guard II 840

10 Guard II 840 11 Guard II 840 12 Guard II 840

Total 19,640 FAA Response: Hours are based on 52 weeks per year at 40 hours per week (52x40=2,080). However, Offerors may use their own business judgment to propose higher hours provided the minimum requirements for coverage are met.

79. Reference: L.9.4.2.2 Volume 2, Section 2 – Pricing Methodology provides, “The Offeror must clearly demonstrate in an Excel document, the labor rate buildup methodology used to develop the fully burdened rates, inclusive of blended rates, if applicable, for each CLIN and location.”

QUESTION A: Please confirm that the “Rate Build Up” tabs in Attachment J.5 meet the requirement noted above?

FAA Response: After reviewing the referenced SIR Section, the FAA has revised it by eliminating the following requirement:

“The Offeror must clearly demonstrate in an Excel document, the labor rate buildup methodology used to develop the fully burdened rates, inclusive of blended rates, if applicable, for each CLIN and location.”

The FAA determined it was redundant because the Rate Buildup tabs indeed already include the labor rate details of the fully burdened rates. See Amendment 0001.

80. GENERAL QUESTIONS

QUESTION A: Can the FAA confirm whether any automated tools or technologies are used to support proposal evaluation, and if so, how Offerors should structure responses to ensure clarity and evaluability?

FAA Response: No automated tools or technologies are used to support proposal evaluation.

QUESTION B: Who is the incumbent service provider?

FAA Response: Boutchantharaj Corp. dba DFW Security Protective Force

QUESTION C: How long has the incumbent been supporting the requirements of the security program?

FAA Response: Approximately nine (9) years.

QUESTION D: Can the FAA provide insight into the current staffing posture of the incumbent contractor, including whether all required posts and service hours are consistently filled?

FAA Response: No, staffing posture of the incumbent contractor information is proprietary information of incumbent contractor. Offerors/contractors are responsible for meeting all requirements of the SIR/contract.

QUESTION E: What is the anticipated date of the contract award?

FAA Response: See Table L-3.

QUESTION F: What is the anticipated start date of the contract?

FAA Response: See Table L-3.

QUESTION G: Can the FAA identify any known performance challenges or areas of emphasis under the current contract that Offerors should address in their proposals?

FAA Response: No. Offerors/contractors are responsible for meeting all requirements of the SIR/contract.

QUESTION H: Does the FAA have a preference to retain incumbent employees who are in good standing and meet the hiring criteria of the proposer?

FAA Response: Business decision of offeror

QUESTION I: Which locations are currently subject to collective bargaining agreements, and what unions represent the workforce at those locations?

FAA Response: See SIR Attachment J.3 CSA Collective Bargaining Agreements (CBAs). All current CBAs and addenda are included in the SIR. Also see response to Question 58 above regarding CBA facilities and non-CBA facilities.

QUESTION J: Can the FAA confirm whether current wage rates, fringe benefits, and applicable CBAs for incumbent personnel are fully reflected in the solicitation attachments, or if additional information will be provided?

FAA Response: SIR is up to date. Any changes and/or additional information that becomes available will be incorporated into the SIR via Amendment.

QUESTION K: Are there any known staffing shortages, performance issues, or contract challenges under the current contract that Offerors should be aware of?

FAA Response: FAA Contractors are responsible for meeting or exceeding all SIR/contract requirements.

81. 693KA8-26-R-00003 -Section L, page number 10, L.9.2 Proposal Formatting: Will the

Government allow offerors to use 10-point font or larger for headers and footers, tables, and graphics?

FAA Response: Offerors may use 10-point font or larger for headers and footers, tables, and graphics. See Amendment 0001.

82. 693KA8-26-R-00003 -Section L, page number 12, L.9.4.2 Volume 2 – Pricing: This section states "The documents in this volume must be compatible with Microsoft Excel (Attachment J.5), and Microsoft Word (supporting price narrative)." Will the Government please confirm offerors are permitted to submit the price narrative in PDF format in accordance with L.9.2 Proposals Formatting?

FAA Response: Yes, Offerors may submit the price narrative in Word or PDF format as long the file is searchable. See L.9.4.2.2 and Amendment 0001.

83. 693KA8-26-R-00003 -Section L, page number 15, L.9.4.2.2 Volume 2, Section 2 – Pricing Methodology: This section requires two submission documents including an Excel document that shows pricing methodology and a PDF or Word document that includes the offerors pricing narrative. Will the Government please confirm this is correct and does the Government have a specific Excel format it would like offerors to leverage for that portion of the submission? For example, specific column headings.

FAA Response: After reviewing the referenced SIR Section, the FAA has revised it by eliminating the following requirement:

“The Offeror must clearly demonstrate in an Excel document, the labor rate buildup methodology used to develop the fully burdened rates, inclusive of blended rates, if applicable, for each CLIN and location.”

The FAA determined it was redundant because the Rate Buildup tabs already include the labor rate details of the fully burdened rates.

84. 693KA8-26-R-00003 -Section L, page number 16, L.9.4.3.A.2 Volume 3, Part A, Section 2 – Transition (Subfactor 1.2): Please clarify when a successful offeror would assume full contract operations. This section notes 0001, however it is common to complete a transition at 2359 the day before full contract take over at 0000.

FAA Response: See Amendment 0001.

85. Are all sites currently fully staffed? Section: General. Paragraph: N/A. Page: N/A FAA Response: FAA contractors are responsible for meeting all requirements of the contract.

86. Do the current sites have internet access? Section: General. Paragraph: N/A. Page:

N/A FAA Response: Not all sites have internet access.

87. Do the current sites have computers or tablets available to Captains for timekeeping, scheduling and incident reporting? Section: General. Paragraph: N/A. Page: N/A FAA Response: The FAA does not provide computers or tablets for Captains to perform non-FAA work. Most sites have a computer with restrictions and are not able to go outside the FAA firewall.

88. In Illinois the Firearm Control Card (aka the TAN card) will need to be transferred with the new contract. Will the FAA grant supremacy if there is any delay from the State of Illinois in the transfer of the TAN Card? Section: General. Paragraph: N/A.

Page: N/A

89. In order to keep all employees whole, will the FAA provide the current hourly/salaries of the employees that are NOT covered by Collective Bargaining Agreements? i.e Captains and nonbargaining employees. Section: General. Paragraph: N/A. Page: N/A FAA Response: No, this information is proprietary information of incumbent contractor.

90. Are current firearms and current duty gear owned by the FAA and will they transfer immediately upon contract start date? Section: General. Paragraph: N/A. Page: N/A FAA Response: After the contract is awarded the FAA COR will work with the incumbent to ensure the information is provided to the awardee.

91. Will a list of FAA approved firearm instructors be provided to the awardee? Section:

General. Paragraph: N/A. Page: N/A

92. Do any of the airports have additional health care benefits or pay ordinances?

Section: C.13.1. Paragraph: C.13.1.1. Page: 26.

FAA Response: The FAA is not aware of any additional health care benefits or pay ordinances that are not stated in the local CBA.

93. Do any of the airports have additional badging/permitting requirements for contractors? Section: General. Paragraph: N/A. Page: N/A FAA Response: Yes, some airports have additional badging/permitting requirements for CSOs.

94. Does the FAA own any of the radios at any of the sites? If so, which sites? Section:

General. Paragraph: N/A. Page: N/A

95. Are there golf carts or other means of transportation available for the FAA Security Officers at any of the sites they oversee? If yes, what are those sites? Section:

General. Paragraph: N/A. Page: N/A FAA Response: Golf carts are not a contract requirement. Sites that have golf carts are provided by either the FAA or the incumbent contractor. The program office does not track this information as it is not a requirement.

96. Are the Security Officers under the current contract required to meet the physical agility requirements? Section: General. Paragraph: N/A. Page: N/A FAA Response: All incumbent CSOs with current medical certifications are not required to complete a new medical certification until their renewal date.

97. Does the FAA provide parking spaces or allowance for Security Officers? i.e O'Hare

International. Section: General. Paragraph: N/A. Page: N/A FAA Response: FAA does not provide parking spaces nor allowances for CSO parking at O’Hare…

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