693KA8-25-R-00014.pdf

SOLICITATION, OFFER AND AWARD

3. SOLICITATION TYPE1. CONTRACT NO. 2. SOLICITATION NUMBER

6. ISSUED BY CODE 7. ADDRESS OFFER TO (If other than Item 6)

5. REQUISITION/PURCHASE NUMBER

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder"

NEGOTIATED BID (RFP)

SEALED BID (IFB)

4. DATE ISSUED

PAGE OF PAGES

1 2

C. E-MAIL ADDRESS

EXT.NUMBERAREA CODE

B. TELEPHONE (NO COLLECT CALLS)A. NAME

9. FOR

INFORMATION

CALL

CAUTION: LATE Submissions, Modifications and Withdrawals. All offers are subject to all terms and conditions contained in this solicitation.

(Date)(Hour) local timeuntildepository located in copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 7, or if hand carried, in the

SOLICITATION

8. Sealed offers in original and

PART IV - REPRESENTATIONS AND INSTRUCTIONS

OTHER STATEMENTS OF OFFERORS

EVALUATION FACTORS FOR AWARD

INSTR., CONDS., AND NOTICES TO OFFERORS

REPRESENTATIONS, CERTIFICATIONS AND

LIST OF ATTACHMENTS

CONTRACT CLAUSES

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

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J

K

L

M SPECIAL CONTRACT REQUIREMENTS

CONTRACT ADMINISTRATION DATA

DELIVERIES OR PERFORMANCE

INSPECTION AND ACCEPTANCE

PACKAGING AND MARKING

DESCRIPTION/SPECS./WORK STATEMENT

SUPPLIES OR SERVICES AND PRICE/COST

SOLICITATION/CONTRACT FORM

PART II - CONTRACT CLAUSESPART I - THE SCHEDULE

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SEC. DESCRIPTION PAGE(S) (X) DESCRIPTION SEC. (X)

10. TABLE OF CONTENTS

17. OFFER DATE16. SIGNATURE

SUCH ADDRESS IN SCHEDULE.

IS DIFFERENT FROM ABOVE - ENTER

14C. CHECK IF REMITTANCE ADDRESS

EXT.NUMBERAREA CODE

14B. TELEPHONE NUMBER

(Type or print)AND

ADDRESS

OF

OFFEROR

CODE FACILITY

15. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER14A. NAME

DATEAMENDMENT NO.DATEAMENDMENT NO.

and related documents numbered and dated):

amendments to the SOLICITATION for offerors

(The offeror acknowledges receipt of

13. ACKNOWLEDGEMENT OF AMENDMENTS

CALENDAR DAYS (%)30 CALENDAR DAYS (%)20 CALENDAR DAYS (%)10 CALENDAR DAYS (%)12. DISCOUNT FOR PROMPT PAYMENT the designated point(s), within the time specified in the schedule.

by the offeror) from the date for receipt of offers specified above , to furnish any or all items upon which prices are offered at the price set opposite each item , delivered at

11. In compliance with the above, the undersigned agrees, if this offer is accepted within ______________ calendar days (60 calendar days unless a different period is inserted

NOTE: Item 11 does not apply if the solicitation includes Minimum Bid Acceptance Period .

OFFER (Must be fully completed by offeror)

IMPORTANT - Award will be made on this Form, or by other authorized official written notice.

27. AWARD DATE

(Signature of Contracting Officer)

26. CONTRACT AUTHORITY

24. PAYMENT WILL BE MADE BY

25. NAME OF CONTRACTING OFFICER (Type or print)

CODE 23. ADMINISTERED BY (If other than Item 6)

ITEM

(4 copies unless otherwise specified)

22. SUBMIT INVOICES TO ADDRESS SHOWN IN21. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

20. ACCOUNTING AND APPROPRIATION19. AMOUNT18. ACCEPTED AS TO ITEMS NUMBERED

AWARD (To be completed by CONTRACT AUTHORITY)

CODE

06/16/2025 X

AAQ310-AFN

AAQ-310 AT FACILITIES & ATC TECH TR

Orville Wright Bldg. (FOB10A), Room 406 FAA National Headquarters 800 Independence Ave., SW Washington DC 20591

Timothy Thannisch

Timothy.G.Thannisch@faa.gov

1700 ED 07/15/2025

Timothy G. Thannisch 202 timothy.g.thannisch@fa a.gov 267-7864

PAGE(S)

Stephen Mostow

693KA8-25-R-00014

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ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

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CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

693KA8-25-R-00014

This Screening Information Request (SIR) is for security officer services in the Western Service

Area.

PART I – SECTION C STATEMENT

OF WORK (SOW)

C.1 INTRODUCTION

The Federal Aviation Administration (FAA), in accordance with FAA Order 1600.69D, has a requirement to procure Contract Security Officer (CSO) services to increase physical security and safeguard FAA employees, facilities, and United States Government property and assets from loss, theft, damage, unauthorized use, criminal acts, espionage, sabotage, and terrorism. A well-trained, armed, and equipped CSO force provides management with an effective means for implementing and monitoring the provisions of the Facility Security Management Program (FSMP). When CSOs are required, they will conduct visitor and vehicle control and screening, monitor or respond to facility cameras and alarms from intrusion detection systems, perform magnetometer and x-ray screening, and other duties as outlined in this Statement of Work (SOW). Under the awarded contract, the CSO Service Provider, hereafter “Contractor,” must provide CSO services as tasked.

C.2 SCOPE

The Contractor must furnish all labor, supervision, materials, equipment, transportation, training, and management necessary to provide CSO services in accordance with the stated requirements, except where any Government Furnished Equipment (GFE) or Information (GFI) is specifically identified herein. The Contractor must implement all necessary scheduling, personnel, and equipment control procedures to ensure timely accomplishment of all CSO service requirements.

C.3 GENERAL REQUIREMENTS

The Contractor must meet the following:

a. The Contractor’s primary business must be providing armed 24/7 CSO services. If subcontractor(s) are utilized, the subcontractor(s)’ primary business must be providing armed 24/7 CSO services.

b. The Contractor must have at least five (5) consecutive years of documented experience in providing armed 24/7 CSO services in four or more states concurrently. If subcontractor(s) are utilized, the subcontractor(s) must also have at least five (5) consecutive years of documented experience in providing armed 24/7 CSO services in four or more states concurrently. The documented experience must be written evidence of armed CSO services to large facilities similar to an FAA Security Level 4 staffed facility that has over 450 employees and over 150,000 square feet of space.

c. If a state covered by this Contract requires a license or permit to perform armed CSO services, Contractor must provide evidence of those active licenses or permits. If subcontractor(s) are utilized, the contractor must also provide evidence of active licenses or permits for the subcontractor(s) for states covered by this contract.

Western Service Area

PART I – SECTION C

STATEMENT OF WORK (SOW)

d. The Contractor must possess a facility clearance (FCL). (This requirement is for LMK only)

The Contractor must make sure that performance of CSO services are carried out in a manner that causes minimal interruption to or interference with proper execution of government business.

The Contracting Officer (CO) will appoint a Contracting Officer’s Representative (COR) for the contract. The COR will represent the CO throughout the period of performance, at all locations included under the contract, and may visit Contractor or CSO training facilities. The COR will review all aspects of and recommend approval or disapproval of invoices; monitor Contractor performance; initiate or respond to reports of possible concern to the CO; and respond to, communicate with, or meet with the Contractor or FAA authorities as needed on behalf of the

CO.

The individual Facility Manager (FM) will designate an Alternate Technical Representative (ATR) who will be appointed by the CO to act as liaison between the COR and the Contractor and/or representatives from other FAA facilities or organizations. The ATR will be the day-to-day contractual authority for routine matters at their site, but may not alter requirements of the contract or obligate the Government financially. In the event of an emergency that would require a temporary modification to the Post or Guard Orders, the FAA ATR may issue Special Orders for immediate action. For example, the FAA ATR may temporarily reassign the security officer to another location on-site during a catastrophic emergency in coordination with the COR.

Throughout this SOW, the ATR is assumed to represent the Facility Manager in all matters.

C.3.1. SUITABILITY

The appropriate Government representative will review the documents listed below to determine CSOs suitability to stand post on this contract:

a. SF 85-P, Questionnaire for Public Trust Positions

b. FD-258, Fingerprint Cards

c. Certificate of Citizenship

d. Certificate of Education

e. Proof of Minimum Age

f. Applicable State or local jurisdiction licensing

g. Copies of Background Investigation Transmittal letters

C.3.2 REQUIREMENT TO STAND POST

The Contractor must provide the following documents to the COR at least thirty (30) days prior to the CSO standing post. These documents are required for incumbent and newly hired officers.

a. Contractor Security Officer Manual (SOM) Acknowledgement.

b. FAA suitability contractor’s applicant determination letter

c. Background police check (7 year)

d. Five (5) year employer check and documentation of eligibility

e. Certification of physical qualification and

f. Drug test screening results using the contract required substances and cutoff levels.

g. Firearms qualification certification.

h. Proof of citizenship.

i. Proof of education.

j. Proof of minimum age.

k. Applicable state or local jurisdiction licensing/permits.

l. Certification of written and oral communication skills.

m. Red Cross-approved CPR, first aid, and automated external defibrillator (AED) m.

certification.

n. Baton Certification.

o. Oleoresin Capsicum (OC) certification.

p. Handcuffing technique certification.

q. Guard Permit (if applicable).

r. Weapon Permit (if applicable).

s. Signed and dated certification of compliance with Lautenberg Amendment.

t. Formal training as required herein.

u. Checklist of all documents in the on-site and reviewed lists, indicating that each was properly reviewed, signed by the Contractor’s Program Manager for the contract.

C.3.3. ONSITE RECORDS

The Contractor will maintain a current hard copy of certain individual CSO records required for review on demand by the ATR, COR, or FAA Security Servicing Element (SSE). The Contractor must maintain on-site copies of:

a. Contractor Security Officer Manual (SOM) officer acknowledgement form.

b. Facility Post Order officer acknowledgement form. (Section J, Attachment J.10)

c. Facility Security Plan (FSP) & Occupant Emergency Plan (OEP) officer acknowledgement form. (Section J, Attachment J.11)

d. Annual Firearms qualification certification.

e. Applicable state or local jurisdiction licensing.

f. American Red Cross-approved CPR, first aid, and automated external defibrillator (AED) certification.

g. Baton Certification.

h. Oleoresin Capsicum (OC) certification

i. Handcuffing technique certification.

j. Guard Permit (if applicable).

k. Weapon Permit (if applicable).

l. Signed and dated certification of compliance with Lautenberg Amendment.

m. Formal training as required herein.

n. Certification of written and oral communication

o. Checklist of all documents in the on-site and reviewed lists, indicating that each was properly reviewed, signed by the Contractor’s Program Manager for the contract.

Each facility has an onsite lockable storage cabinet that must be used to store individual CSO records. Access to the cabinet will be strictly controlled by the Contractor and access granted to the FM, ATR, COR, CO, or FAA SSE only on demand. The Contractor must view the identification of Government personnel requesting access to guard records and record the names of anyone granted access in the guard’s daily log.

C.4. CSO SERVICES

C.4.1 BASIC SERVICES

CSOs are capable of working several functions at one time. The Contractor must provide the functions and duties described in C.4.1 subsections which are classified as Basic Services as listed in Section B. The CSO shift schedule for Basic Services is outlined in Section J, Attachment J.1 Facility Post Exhibits.

Specific detailed procedures and process requirements for each facility will be contained in the site Task Order and the Facility Post Orders (refer to Section C.5.1) and provide guidance for that facility.

The Contractor must not perform any personal services under the awarded contract. The Government will not directly supervise Contractor employees. The applicable Contractor employee supervisor will give all individual Contractor employee assignments and daily work direction. If the Contractor believes, any Government action or communication has been given, that would create a personal services relationship between the Government and any Contractor employee, the Contractor must promptly notify the CO of this communication or action. In addition, CSO services specifically exclude the delivery of mail within the facility or between offices. The CSOs must screen mail and parcels by X-Ray where such machines are provided or as described in the Post Order, but must not sort, deliver, and/or place mail in mailboxes.

The Contractor must not perform any inherently Governmental actions under the awarded contract. No Contractor employee will hold him or herself out to be a Government employee, agent, or representative. A Contractor employee must not state orally or in writing at any time that he or she is acting on behalf of the Government. In all communications with third parties in connection with this requirement, Contractor employees must identify themselves as Contractor employees and specify the name of the company for which they work. In all communications with other Government contractors in connection with this requirement, the Contractor employee must state that they have no authority in any way to change the contract.

The Contractor must ensure that all employees working on the contract or Task Orders are informed of the substance of this direction regarding the prohibition on performing personal services and the prohibition on performing inherently Governmental actions. Nothing in this statement limits the Government’s rights in any way under any other provision of the contract.

The substance of this direction must be included in all subcontracts at any tier.

C.4.1.1 Access Control

The Contractor’s CSOs must provide courteous, timely service while maintaining control of all personnel and vehicles entering the facility in accordance with the local Facility Security Plan (FSP) and the Task Order. The ATR may alter access and egress control requirements according to changes in National Terrorism Advisory System (NTAS) and/or General Notice (GENOT).

Additional requirements, if any, will be included in individual Task Orders and Facility Post Orders. The Contractor must act in compliance with appropriate industry or company standards of professionalism as it relates to access control. This includes but is not limited to the following:

a. Stand post at entry/exit gates designated by the ATR to verify all persons' identification and conduct inquiries and surveillance of suspicious items, packages, and people.

b. Perform a daily test of the walk-through metal detection, hand-hand metal detector and x-ray machines to ensure all devices are operable.

c. As defined by the ATR, ensure individuals do not depart with government material unless they are authorized to do so.

d. Verbally challenge individuals who are approaching restricted areas.

e. Operate traffic control checkpoints.

f. Coordinate the receipt, issuance, and tracking of all keys, key cards, lock combinations, etc.

g. Operate all electronic security equipment in accordance with the Facility Post Orders.

C.4.1.2 Screening

C.4.1.2.1 Screening of Vehicles, Visitors, and Mail

The Contractor must deny entry of any unauthorized person(s), property, or vehicles to area(s) defined in the Facility Post Orders. All posts must be staffed in accordance with contract requirements. During the time periods posts are not staffed, the posts must be considered part of the perimeter and controlled by the roving patrol. Authorized personnel or vehicles must be allowed entry after they have been properly screened. The CSO must minimize traffic congestion during peak periods of personnel arrivals/departures in compliance with the Facility Post Orders.

The CSO must evaluate and process visitors, mail, and packages using metal detection and x-ray equipment where provided. In the absence of an x-ray machine, CSOs will hand-inspect bags, packages, and mail.

C.4.1.2.2 Screening Procedures

a. Screened mail and parcels must be controlled by the CSO at the facility guard house.

CSOs are not permitted to deliver packages to facility personnel.

b. Check packages, briefcases, containers, or any other hand-carried items in the possession of visitors for weapons and illegal or other contraband items. Very Important Persons (VIPs) specifically identified by the FM in person will be screened only as directed by the FM.

c. Operate metal detectors/magnetometers to inspect visitors and deliveries for prohibited items as described in Post Orders.

d. Operate x-ray machine to inspect visitors' packages, equipment, and hand-carried articles for prohibited items as described in Post Orders.

e. Conduct vehicle inspections, which may include searching under seats, in the trunk, and under the vehicle as described in Post Orders.

f. Conduct broader or more detailed screening as directed by the ATR in response to the security posture.

C.4.1.3 Visitor Processing

Issue visitor badges to visitors as described in Facility Post Orders.

C.4.1.4 Patrol and Response

The CSO must conduct roving patrols as specified in the Facility Post Orders. Roving patrols must be conducted on foot unless otherwise described in the Facility Post Orders. The CSO conducting the roving patrol must be continuously on the alert for unsafe or suspicious situations. The CSO must restrict admission to the unsafe area and notify the FM and the ATR. In the event of a catastrophic incident, the CSO must immediately summon appropriate response forces and then notify the FM and other government personnel as prescribed by the Facility Post Orders, assist in minimizing the effects thereof, and assist in restoring the area to a safe condition as soon as possible. In any instance where the CSO determines an emergency exists, he or she must call 911 and inform facility staff that first responders have been summoned.

The patrolling CSO will use a Government-furnished electronic tour system to log rounds while patrolling the property. The electronic tour system provides a means to record the time when the CSO reaches certain points on the tour. Checkpoints are commonly placed at the extreme ends of the tour route and at critical points. The electronic tour system helps ensure that the CSO makes his or her appointed rounds at the correct intervals and can offer a record for legal or insurance reasons.

A check must be made of the entire facility perimeter to detect unauthorized entry (attempted or actual) or other suspicious activities. Routes and times must be varied to avoid establishing a set pattern. The CSO must conduct these checks as prescribed in Facility Post Orders. The CSOs are prohibited from conducting CCTV or personal vehicle patrols in lieu of regular foot patrols.

In the case of emergency conditions, the ATR may direct the CSO supervisor to temporarily divert CSOs from his/her normal roving patrol duties to respond to the emergency conditions.

Those employees must return to his/her normally assigned duties when released from the emergency by the ATR.

In any instance where direction is given by the ATR to alter normal patrol activities, all pertinent facts concerning the deviation must be recorded in the patrol log. During the roving patrol, the CSOs must:

a. Inspect physical security safeguards, including door and window locks, fences, and sensors.

b. Inspect facilities for hazards, mechanical problems, and unsafe conditions, and report problems to appropriate authorities.

c. Ensure that all security equipment is activated and operating properly, including lock and key/card systems.

d. Close and secure open windows or doors in unoccupied spaces, gates, or other access points.

e. Manually open and close heavy gates and doors.

f. Conduct patrols in accordance with routes and schedules contained in the Facility Post Orders.

g. Record changes to the security status of the facility in the post log and inform the ATR or duty FAA facility manager of such changes when immediate attention may be required.

h. Patrol locations in areas that are potentially hazardous to the public (e.g., construction sites and attractive nuisances).

i. Inspect the perimeter, property, and buildings for hazards, intruders, and suspicious activities.

j. Observe the environment for suspicious vehicles or persons on or around Federal property.

k. Review maps, floor plans, diagrams, or other information to become familiar with facility and property boundaries.

l. Evacuate individuals from dangerous and/or life-threatening situations.

m. Guide and assist First Responders (e.g., with scene management or security).

n. Administer cardio-pulmonary resuscitation (CPR).

o. Administer/deploy automatic external defibrillator (AED).

p. Assess the medical condition of injured individuals.

q. Perform basic first aid in response to emergencies.

r. Use fire extinguisher to put out a minor fire.

s. Request emergency assistance in response to traffic accidents.

t. Assist in conducting accident and incident scene searches and investigations (e.g., check visitor logs, tapes) in search of relevant evidence and information to determine the facts of the situation in accordance with Facility Post Orders.

u. Follow directions to and respond to emergency and routine calls for service until the situation is resolved or until relieved by a higher authority.

v. Investigate the source of suspicious odors and sounds.

w. Pursue fleeing individuals to the edge of facility property and notify 911.

C.4.1.5 Control Operations

a. Provide written or verbal situation reports regarding security-related information (e.g., accidents, bomb threats, unlawful acts, characteristics of individuals).

b. Report potentially threatening situations and violations of law and security procedures.

c. Check radio and/or communication equipment.

d. Respond to or monitor security and fire alarms and closed-circuit television to detect security risks, threats, or prohibited items carried by visitors.

C.4.1.6 Common Tasks

a. Provide direction or information to tenants or visitors.

b. Advise persons relative to problems, situations, etc.

c. Explain rules, regulations, and procedures to individuals.

d. Conduct on-the-spot interviews of witnesses to obtain description of possible suspects or description of events and persons surrounding security incidents for reporting to first responders and/or Government authorities.

e. Collect information about stolen or missing property or suspicious activities to aid investigations.

f. Advise the Site Supervisor or the duty facility manager of potentially hazardous conditions.

g. Raise and lower the flag in a respectful and appropriate manner.

h. Locate and review documents and information (e.g., logs, lists).

i. Read memos and other written material issued by the ATR to maintain knowledge.

j. Take detailed field notes so reports and/or log entries can be completed.

k. Provide backup assistance to other CSOs.

l. Recognize and report unsolicited contacts (telephone, in person, and by mail) to determine suspected criminal and/or suspicious activity that poses a potential threat to the organization's facilities or personnel.

m. Interview and assess suspicious persons.

n. Draw and discharge weapon to protect self or third party on FAA property.

o. Participate in firearms training and demonstrate proficiencies.

p. Care for and maintain firearms.

q. Participate in training in the use of chemical agents, restraining devices, and batons for use in emergency situations.

r. Use OC (Oleoresin Capsicum) chemical in gel or foam spray pattern only to temporarily incapacitate a violent individual in accordance with state and local laws.

s. Use baton as a defensive weapon or to temporarily disable a violent individual.

t. Inventory physical objects (e.g., keys, keycards, vehicles, visitor badges) and log accordingly.

u. Testify in court regarding criminal activity or other incidents.

v. Participate in work-related training.

w. Report misconduct of other Contract Security Officers.

C.4.1.7 Inspections

C.4.1.7.1 Buildings and Grounds

Assigned CSOs must visually and physically inspect all buildings, accessible ground-floor windows, exterior doors, government vehicles, lights, locks, signs, etc., and report any that are damaged, non-operational, or not secured. While such inspections are primarily to detect unsecured facilities, the CSO must also immediately report to the appropriate authorities any fire, flooding, or other condition that could result in damage to buildings/equipment or injuries to personnel. The CSOs must not disturb papers on desks, open desk drawers or cabinets, erase blackboards, or use Government equipment unless specifically authorized.

C.4.1.7.2 Vehicles

Conduct inspections of vehicles in accordance with Facility Post Orders. Prior to facility/compound entry, all visitor or commercial vehicles must be inspected in accordance with the Facility Post Orders or as directed by the ATR to ensure no unauthorized vehicles, personnel, or materials enter the facility. Inspections will be conducted in a professional, safe, and courteous manner while maintaining control of all personnel and vehicles during inspection.

Vehicle inspection requirements will vary according to NTAS/GENOT. The Contractor must supply any necessary safety equipment/material to conduct vehicle inspection. Inspections of vehicles must be conducted in the area designated for vehicle inspection in accordance with local procedures. Inspections include, but are not limited to, the interior of the vehicle cab, bed/box, trunk, trailer, under the hood, and underside of the vehicle.

C.4.1.8 Execute Colors

The CSO may be required to raise and lower the United States Flag (and other flags as directed by the ATR) at the locations and times indicated in the Facility Post Order and Presidential and local directive.

C.4.1.9 Traffic, Parking, and Pedestrian Control

The CSO must direct traffic and control lights as described in Facility Post Orders. Abandoned or suspicious occupied vehicles must be reported promptly. Vehicles parked in prohibited zones, which require removal by towing, must also be reported to the Site Supervisor or the ATR.

C.4.1.10 Escort Services

The CSO will not provide escort duties for visitors. The CSO may need to escort deliveries to the loading dock and to keep the loading operation under observation, as described in the Facility Post Orders.

C.4.1.11 Gate/Building Openings

The CSO must open and close gate(s) and building(s) within the time parameters as specified by the Facility Post Orders or as directed by the ATR. The CSO must maintain a record of all-nonscheduled gate/building openings and/or closings. The CSO may be directed by the ATR to temporarily close parking areas and direct traffic during special events.

C.4.1.12 Key/Access Control Cards/Combination Control

The CSO must receive, secure, issue, and account for all keys/access cards or combinations issued to them for access to buildings, offices, equipment, gates, etc. Prior to starting work, the CSO must sign a receipt or enter into the Daily Log all keys/access control cards/combinations issued by the Government. The CSO must maintain records in accordance with the Facility Post Orders, which show how many keys and access cards are in existence, whose possession they are in, and who has knowledge of and access to combinations. These records must be made available to the ATR or other Government authority when identified as such by the ATR upon request.

Keys must not be duplicated, transferred to another person, or removed from the facility. Any loss of keys, access control cards, or combinations will be immediately reported to the ATR or Site Supervisor.

C.4.1.13 Temporary Badges

The CSO must comply with Facility Post Orders on issuance of temporary passes and temporary badges to Government employees, authorized visitors, contractors, and vendors. The CSO must courteously and promptly process visitors, issue appropriate identification badges to authorized visitors, and record required information. Vehicle passes must either be denied or issued after proper screening and validation.

C.4.1.14 Private Property

The use of certain private property (e.g., audio and video recording devices, cameras, etc.) is prohibited on the facility unless authorized by the FM. A list of prohibited items and the procedures for the handling of those items will be in provided in the Post Orders.

The CSO must maintain a list of lost items, accept found items, and secure them until they can be transferred to the proper authorities, the FM, or the facility Security Coordinator (SC) for disposition.

C.4.2 ADDITIONAL CSO SERVICES

The Contractor may be required to conduct these services on an as needed basis. These services will be ordered via Task Order. Random screening and roving patrol services will only be ordered on an AS-NEEDED, AD-HOC basis. The below services will be specifically ordered via task order on a T&M basis.

C.4.2.1 Random Screening

In accordance with FAA Order 1600.69D, FAA/DOT personnel in possession of a valid FAA/DOT ID media, who are authorized unescorted access to the facility, are not screened under normal security conditions, but may be screened during periods of heightened security.

However, all individuals are subject to random inspections under 41 CFR 101-20.301, which states that packages, briefcases, and other containers in the immediate possession of visitors, employees, or other persons arriving on, working at, visiting, or departing from Federal property are subject to inspection. These inspections include individuals walking into a facility, employees entering a perimeter turnstile, or individuals occupying a vehicle on FAA property.

The Contractor may be required to conduct a period of random screenings at each facility, for 4 hours once per week via Task Orders on an as needed basis. To facilitate this effort, an additional two (2) CSOs will be present at the facility during the screening activity.

Personnel screening will follow standard visitor screening protocols already in effect at FAA facilities and documented in the Facility Security Plan and Post Orders. The CSO will be required to document associated activities of employee/vehicle screening at each site for data collection/tracking purposes.

C.4.2.2 Roving Patrols

CSOs will conduct a period of roving patrols at select facilities, for 8 hours/day for five (5) days per week; Monday through Friday on an as needed basis. To facilitate this effort, an additional one (1) CSO will be present at the facility.

The CSO will patrol the facility perimeter and secure areas and conduct continuous inspections of the entire area to detect unauthorized entry or other suspicious activities. These inspections include facility doors and windows, locks, fences, and sensors. Inspection for hazards, mechanical problems, and unsafe conditions will also be required. This Roving Patrol is separate from the patrol and response requirement listed in C.4.1.4.

C.5 SECURITY OFFICER OPERATIONS

C.5.1 Post Orders

Facility Post Orders are available on site. Site Supervisors must ensure that all CSO personnel are trained on the contents of these orders.

The instructions in the Facility Post Orders are specific to the FAA location and can be in the form of general, special, and/or temporary orders. These orders describe the duties and actions that the CSO is to carry out under specified conditions at all individual posts/patrols as required by the contract.

a. General Orders. Instructions that concern the CSOs as a whole and are applicable at all posts and patrols. They also cover such items as performance of contract CSO duties and responsibilities, facility access procedures, notification requirements, etc.

b. Special Orders. Instructions that prescribe the responsibilities of a particular post or patrol. Each post or patrol will have special orders issued concerning the location, duties, and hours staffed.

c. Temporary Orders. Instructions that are issued for a short period covering a special or temporary situation and including emergencies.

C.5.2 Security Officer Manual (SOM)

The Contractor must develop and issue a current and comprehensive Contractor SOM to each CSO. The manual is intended to be a Contractor-employee manual and will contain the basic guidance issued by the Contractor to its employees concerning supervisory and employee responsibilities, matters of dress, interaction with visitors and FAA employees, discipline, patrolling, first aid, emergency responsibilities, detention of suspects and arrest powers, courtesy, communications, and chain of command.

Each CSO must acknowledge the receipt of the SOM in writing. The signed receipt form must be maintained in the CSO’s on-site file.

C.5.3 Security Officer Manual (SOM Contents)

The Contractor must issue a SOM to each CSO within 60 days after contract award. If the Contractor hires a CSO after the 60-day time period, the new CSO must receive the SOM within five days of employment with the Contractor. A copy of the SOM must be maintained at each post location. The SOM is intended to be a Contractor-employee manual and will contain the basic guidance issued by the Contractor to its employees acting under the contract. Because it describes or may govern CSO behavior or actions under this requirement, the SOM must be coordinated and approved by the CO and COR prior to issuance.

The Security Officer Manual must include the following topics and other important aspects deemed important to the work functions of a CSO:

a. General company policy, rules, and regulations.

b. Chain of command.

c. Concepts of facility protection.

d. Legal aspects of facility protection.

e. Detention of suspects and arrest powers.

f. Patrol techniques.

g. Access and traffic control.

h. Detection of methods of sabotage.

i. Fire prevention and protection.

j. Communication.

k. Report writing.

l. Handling of safety hazards and bomb threats.

m. Care and handling of firearms.

n. Firearms qualification and certification.

o. First aid.

p. Wearing of the prescribed uniform.

q. Standards of conduct and discipline.

r. Courtesy and professionalism.

s. Interaction with visitors and FAA employees.

t. Medical examinations of CSOs and certification of acceptability.

u. Physical condition.

v. Protection and reporting of classified information incidents.

w. Emergency responsibilities.

x. Active shooter and violence in workplace incidents.

y. Occupancy Emergency Plan.

z. Contingency Plan.

A detailed review of the SOM must be provided as part of each employee’s initial training and each time the manual is modified. No CSO will be assigned to duty unless he/she is thoroughly knowledgeable of and understands the SOM. The SOM may be modified to reflect required changes in the Government’s CSO requirements.

C.6 STAFFING

The Contractor must ensure that all CSO personnel meet the following requirements:

C.6.1 Site Supervisor

Supervisory personnel must have two (2) years of facility protection experience at a level commensurate with the scope of work of the awarded contract. In addition, the supervisor must meet the Qualifications set forth in Section C.7 in this SOW.

A Site Supervisor is required at all sites and is the Contractor’s day-to-day representative on site and must ensure CSO staff compliance with all contract requirements.

The Site Supervisor is a CSO standing post and must meet the requirements of Section C.3 and Section C.7 of this SOW.

C.6.1.1 Supervisor Responsibilities

The supervisor must ensure that each post is staffed as required, that employees are properly uniformed and present a neat appearance, that each employee is familiar with his/her post and duties and is fully certified.

The CSO’s supervisory personnel must be available at all times to receive and implement orders or special instructions from the CO/COR/ATR during emergency situations concerning matters which affect the operation, protection, and/or security of assigned areas.

The Supervisor must:

a. Exercise individual judgment as to scheduling and utilizing CSO personnel.

b. Provide to the ATR a current list of available qualified CSOs.

c. Serve as the contact point between the Contractor and the ATR. The supervisor must receive all instructions and ensure the CSO force properly implements them.

d. Receive complaints or reports of violations of CSO instructions from the ATR, COR, and/or FM, and initiate corrective action. The supervisor must resolve complaints about contractor policy, uniforms, etc. from CSO personnel.

e. Conduct a security orientation on individual conduct and responsibility for CSO personnel prior to his/her duty assignments.

f. The guards must receive final approval from the COR before applying for a PIV badge.

g. When inspecting the CSO employees, the supervisor must ensure that:

1) A current copy of the regulations and instructions pertaining to the CSO post, the Contractor’s SOM, and Facility Post Orders are immediately available at each post of duty.

2) Each CSO understands and complies with the Contractor’s SOM, Facility Security Plan, and Facility Post Orders.

3) The supervisor, upon notification that a firearm has been discharged, must take the following actions:

a) Ensure that the ATR and appropriate local authorities are notified immediately.

b) Provide a written follow-up report of the incident to the ATR and the CO or COR within four (4) hours.

The Contractor must ensure that the Site Supervisor has sufficient time outside of their standing shift time to conduct these required inspections and carry out his/her supervisory responsibilities in accordance with the SOW. Supervisory duties must be conducted after the supervisor shift has ended.

C.6.2 Security Officer Requirements

The Contractor must provide qualified personnel to meet the site staffing requirements. The specific staffing requirements for each site will be provided in the Section J Attachment J.1 Facility Post Exhibits. All CSO personnel must meet the qualifications in Section C.7. At no time may a CSO leave his/her post until properly relieved. A guard found to be lacking in any certification must be promptly replaced by the Contractor at the Contractor’s sole expense, and the period when the post was staffed by a guard who is missing a certification will be considered unfilled and must not be invoiced for payment.

C.6.3 Recall System

The Contractor must provide an employee recall system with the capability of contacting and recalling up to three (3) off duty personnel per shift. Personnel must be on-site within two (2) hours of the Contractor’s receipt of the COR recall authorization. Situations, which may result in recalls, include riots, civil disturbances, or other large gatherings of people where, in the opinion of the Government and/or local law enforcement, a threat exists to life and property. The CO will notify the contractor for additional personnel as required.

C.7 QUALIFICATIONS

All CSOs must be hired at the Guard II Labor Category. The CSOs must be persons specifically hired, organized, trained, and equipped to protect personnel, assets, and facilities. The following basic qualifications must apply to all individuals employed or being considered for employment as a CSO.

C.7.1 Citizenship

All CSO personnel must be U.S. citizens.

C.7.2 Personal Traits

General Standards.

The Contractor will assign to FAA facilities CSOs hired, organized, trained, equipped, and armed to the specific requirements of this SOW.

a. All CSOs assigned to FAA facilities must:

1. Meet all federal, state, and local requirements for CSOs.

2. Meet the requirements of this SOW.

3. Exercise sound judgment, meet and deal with people in a positive manner, and maintain poise and self-control under stress.

4. Input and retrieve data using a computerized security system and read, understand, and apply printed instructions, rules, detailed orders, and training materials.

5. Be at least 21 years of age at the time of employment.

6. Have earned a high school diploma or General Education Development (GED) Certificate from a duly accredited institution.

b. All CSOs assigned to FAA facilities must meet one (1) or more of the following requirements for experience:

1. Three (3) years of security experience within the past five (5) years OR

2. Associate Degree in a related field plus one (1) year of experience OR

3. Three (3) years of military experience (active, reserve or National Guard either be currently serving or have been honorably discharged) OR

4. Successful completion of a State certified Police Officer’s Standard Training (POST) certification course OR

5. Possess a reasonable combination of one (1) through three (3) as agreed to by the

COR.

c. Prior to assigning a CSO to an FAA facility, the Contractor will certify in writing COR that the individual possesses the following communication skills:

1. Speaks English fluently.

2. Reads and understands written English in reports, orders, guidelines, and instructions.

3. Writes official reports in English that are grammatically correct and technically accurate.

C.7.3 Convictions

The Contractor must ensure that no employee has a felony conviction. Persons convicted of or under indictment for a misdemeanor crime of domestic violence under 18 U.S.C. § 922 are prohibited from employment as an armed/unarmed CSO. Requirements may fall under other FAA Regulations prohibiting employment. Where contracts require access to airport operations areas, the Contractor must comply with the Transportation Security Administration (TSA) Regulation e-CFR 1542, Airport Security.

C.7.4 Pre-Employment Investigation

The Contractor is required to conduct or have conducted a pre-employment suitability investigation for each individual. The investigation must include the following:

a. Search of police files in the area of residence, including previous addresses.

b. Inquiries of former employers for a period of five (5) years.

c. Information that may reflect on the suitability of the CSO to perform security duties under this SOW.

d. Search of available Federal and State Sex Offender registries.

The Contractor must provide the results of the investigative reports for CSO to the COR no later than thirty (30) days prior to beginning duty. Where the records exist for incumbent CSOs, the Contractor may utilize the existing records provided the investigation has been completed within the previous five (5) years from the start of the period of performance.

C.7.5 Personnel and Industrial Security Requirements

The Contractor must submit the name, date and place of birth, and social security number (SSN) for each employee who will be assigned any long or short-term or occasional function at an FAA facility to the COR, or to the Personnel Security Specialist (PSS) designated by the COR, no later than thirty (30) calendar days prior to beginning duty as an FAA CSO.

All applicants must successfully pass a Federal Bureau of Investigations (FBI) fingerprint check prior to receiving an interim federal suitability determination and reporting for duty.

All CSO applicants must successfully pass an Office of Personnel Management Tier 1investigation. Any employee given interim suitability approval who later receives an unfavorable Tier 1 investigation report will be removed immediately. Each individual CSO must be able to obtain a FAA Contractor Employee identification badge with unescorted entry. The contractor must immediately report to the CO/COR any subsequent derogatory information on any employed CSO. This includes any arrest, unauthorized CUI disclosure, or other violations of FAA policy or directives as contained in AMS contract clauses.

Each applicant must appear in person before a FAA Trusted Agent with two (2) forms of identification as identified in Office of Management and Budget Circular I-9.

Where classified CSO task orders are required, the COR will notify the Contractor of the appropriate CSO investigative requirements. Access to classified national security information is not normally required in the performance of this SOW.

The completed forms are to be submitted to the PSS thirty (30) calendar days prior to reporting for duty. A copy of the transmittal letter will be sent to and maintained by the ATR until the results of the investigation are received. Investigative information developed by the government on contractor employees is releasable only in accordance with applicable regulations.

Information relating to national security is only releasable to individuals with a valid need to know and appropriate levels of access.

In the event derogatory/adverse-suitability information is discovered, the CO will notify the Contractor of appropriate actions to be taken.

C.8 MEDICAL AND DRUG TEST REQUIREMENTS

C.8.1 Medical Standards

The Contractor must ensure that the CSOs working under this SOW meet the medical and physical requirements described below.

a. Contractor must require CSOs to undergo a pre-employment medical/physical examination and every three years thereafter. A licensed physician must administer examinations and document results on the Certification of Physical Qualification; refer to Attachment J.9.

b. Contractor must ensure a licensed physician fully and accurately completes the Attachment J.9 based on medical standards and essential job functions set forth in this SOW. CSOs must meet health certification requirements listed in the CSO Medical Questionnaire.

c. CSOs must meet following medical standards:

Table 5-3. CSO Medical Standards

Category Standard Vision Binocular corrected to 20/30. No peripheral vision deficits, night blindness, or other condition that adversely affects job functions.

Hearing Average hearing across 500, 1000, 2000, and 3000 Hz of 25 decibels or less and at 4000 and 5000 Hz of 45 decibels or less. If a hearing aid is used for testing, it must be worn on duty. No equilibrium disorders.

Speech No impediment that interferes with communication to a degree that adversely affects job functions.

Cardiovascular Aerobic capacity of 9 metabolic equivalent (MET) or 31.5 ml/kg/min VO2 max during standardized capacity test for six (6) minutes.

Musculoskeletal Full range of motion, able to get down to and up from a kneeling position. Lift 40 pounds from floor to waist, bench press 40% of bodyweight.

Respiratory Must be cleared to use disposable particulate respirators meeting N95 National Institute for Occupational Safety and Health (NIOSH) standards.

Other Physical Systems

Includes gastrointestinal, genitourinary, endocrine, metabolic, hematological, neurological, psychiatric, and dermatological systems. Must not interfere with safe and efficient completion of job functions.

Medications The prolonged use (e.g., beyond 10 calendar days) of narcotics, sedative hypnotics, barbiturates, or amphetamines prescribed for a persistent or recurring underlying condition is a disqualifying factor.

CSOs must be physically able to perform tasks and/or functions listed below in the performance of assigned duties:

a. Frequent and prolonged walking, standing, sitting, stair climbing, and stooping up to twelve (12) hours either indoors or outdoors, during daytime or nighttime. Outdoor posts may require an individual to withstand extreme heat, humidity, cold, and/or severe weather (e.g., snow, sleet, rain, hail, wind).

b. Frequent contact with general public, law enforcement, and dispatch center requiring an ability to speak clearly and distinctly and remain calm in stressful situations (e.g., confrontations with angry, distraught, disturbed, or violent persons).

c. Ability to remain on post up to four (4) consecutive hours without sitting, eating, or relieving bladder/bowels.

d. Ability to remain alert for up to twelve (12) hours with the ability to mentally and physically react quickly to a variety of unexpected and dangerous situations. Use of senses (sight, hearing, smell, touch) is necessary to discern unusual or dangerous situations.

e. Ability to use post security equipment, e.g. (metal detectors, X-rays, CCTV); ability to use handcuffs, baton, and firearm) at any time while on duty.

f. Ability to read post assignments, write reports, and respond to both routine and emergency dispatches/orders.

g. Ability to subdue violent or potentially violent or disturbed individuals, or intervene in a crisis (e.g., provide emergency First Aid and/or resuscitation while waiting for arrival of paramedics or other emergency personnel).

h. Occasional running, sprinting, lifting heavy weights, moving heavy objects, climbing stairs (e.g., in responding to emergencies, ensuring timely and complete facility evacuations, giving pursuit, etc.).

i. Contractor must remove individuals deemed incapable of performing above tasks or functions within this SOW.

j. Contractor must be responsible for encouraging and promoting employees assigned to the awarded contract to maintain an ongoing and regular program of physical fitness at no cost to Government.

C.8.2 Initial and Recurring Screening for Illegal Drugs

CSOs must submit to a urine drug screening as part of initial and recurring medical examinations. Employees are screened for the following substances at cutoff levels listed below:

Initial test analyte Initial test cutoff 1 Confirmatory test analyte

Confirmatory test cutoff concentration Marijuana metabolites (THCA) 2 50 ng/mL3 THCA 15 ng/mL

Cocaine metabolite (Benzoylecgonine)

150 ng/mL3 Benzoylecgonine 100 ng/mL

Codeine/Morphine 2,000 ng/mL

Codeine Morphine 2000 ng/mL 2000 ng/mL

Hydrocodone/Hydromorphone 300 ng/mL Hydrocodone Hydromorphone

100 ng/mL 100 ng/mL

Oxycodone/Oxymorphone 100 ng/mL Oxycodone Oxymorphone

100 ng/mL 100 ng/mL

6-Acetylmorphine 10 ng/mL 6-Acetylmorphine 10 ng/mL Phencyclidine 25 ng/mL Phencyclidine 25 ng/mL

Amphetamine/Methamphetamine 500 ng/mL Amphetamine…