6181 att D Reference Check.docx

DOCX document 37 KB Posted

Attached to
RFP for High Throughput Weapons Detection System
Solicitation number
S-44300-00014901
Issued by
Marion County, Oregon

About this file

This is a Reference Check Form for Oregon's RFP #6181 for a High Throughput Weapons Detection System, issued through OregonBuys under Bid # S-44300-00014901. The form serves as an evaluation tool to assess offerors' past performance and service quality. The document provides two optional approaches for reference checks: Option 1 allows references to self-assign scores on a 0-10 scale across three dimensions—overall quality of services and relationship, service delivery, and responsiveness to customer service issues—while Option 2 requires references to provide narrative responses to nine questions covering service type, customer service quality, business relationship satisfaction, problem resolution methods, likelihood of future engagement, areas of satisfaction and dissatisfaction, timeline adherence, and cost variance between proposed and final project costs.

The Reference Check Form does not specify pricing terms, set-asides, incumbents, funding sources, or contract duration information. This document functions solely as an attachment to the RFP and is designed to be completed by references selected by offerors, with evaluators using the responses to inform their assessment of contractor qualifications and past performance. The form does not contain information regarding bidder meetings, site visits, response deadlines, or award dates.

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Other files

File Type Posted
RFPAttA~1.pdf PDF
6181 att A final.pdf PDF
6181 Att H final final.xlsx XLSX spreadsheet
6181-0 final.pdf PDF
6181 att C Info and Certification.docx DOCX document
6181 Proposer QA final.pdf PDF
6181 att F COBID.docx DOCX document
6181 att B.docx DOCX document
6181 att E.docx DOCX document
6181 att G.docx DOCX document

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Text version

RFP [###-####-##] – [RFP title]

ATTACHMENT F - REFERENCE CHECK FORM

OregonBuys Bid # S-44300-00014901: RFP #6181 HIGH THROUGHPUT WEAPONS DETECTION SYSTEM

ATTACHMENT D - REFERENCE CHECK FORM

Offeror Name:__________________________________________
Reference Entity:__________________________________________
Reference Contact Name:__________________________________________
Contact Telephone Number:__________________________________________
Contact Email Address:__________________________________________

[Select one option, delete the other, and edit to fit] [OPTION 1 – Reference assigns a score] Please rate the following questions on a scale of 0-10:

0 = Not satisfied 5 = Moderately satisfied 10 = Extremely satisfied.

How would you rate the Offeror’s overall quality of services provided and your overall relationship with the Offeror?

Score: __________ Comments: ______________________________________________________________________________ How would you rate the Offeror’s delivery of service?

Score: __________ Comments: ______________________________________________________________________________ How would you rate the Offeror’s responsiveness to customer service issues and special requests (e.g., reported problems, changes billing, etc.)?

Score: __________ Comments: ______________________________________________________________________________ [OPTION 2 – Reference answers questions. Evaluators assign score] Please respond to the following questions:

1. For what type of services did you engage Offeror?

Describe the services listed in response to question 1.

Describe Offeror’s customer service.

Describe your satisfaction with the business relationship with Offeror.

Describe Offeror’s methods for problem resolution.

How likely would you be to use Offeror’s services again?

With which aspect(s) of Offeror’s services are you the most satisfied?

With which aspect(s) of Offeror’s services are you the least satisfied?

How well did Offeror stay within the proposed timeline?

How did the final project cost compare to the initial proposed cost?

Version 1.0 - November 19, 2014 Page 1 of 2

6181-0 Page 1 of 2

File details come from the government source that posted it. Updated .