5-Past Performance Evaluation.pdf
PDF 95 KB Posted
- Attached to
- Art Supplies and Related Materials
- Solicitation number
- IFB 27-03-31
- Issued by
- Maricopa County, Tucson City, Arizona
About this file
This is a Past Performance Evaluation form used by Tolleson Union High School District #214 to assess vendor performance for a procurement related to art supplies and related materials. The evaluation questionnaire is designed to gather feedback from current or previous clients of vendors bidding on or contracted with the District, with responses due by 1:00 p.m. MST on October 15, 2026, to be submitted directly to the District contact Maeghan Kinnan at maeghan.kinnan@tuhsd.org. The form requests clients to rate vendor performance across seven criteria on a scale of 1 to 10, including quality of services and products, ability to adhere to timelines and schedules, responsiveness to communication, billing processes, adherence to contract guidelines, and overall customer satisfaction, with a total possible score of 70 points.
The evaluation form serves as a due diligence tool to determine vendor responsiveness and responsibility in the procurement process. Respondents are instructed to rate performance with 10 indicating they are always satisfied and would hire the vendor again, 5 indicating sometimes satisfied, and 1 indicating very dissatisfied and unwilling to hire again due to poor performance. Respondents may leave particular criteria blank if they lack sufficient knowledge of the vendor's past performance in that area. The form requires the signature, printed name, title, and contact information of the client completing the evaluation, as well as the company name being surveyed.
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Text version
PAST PERFORMANCE EVALUATION
Tolleson Union High School District has implemented a process that collects past information on vendors. The information will be used to assist the District in the evaluation to determine responsive and responsible procurement of the above company.
The company listed above has listed you as a current or previous client for whom they have provided products or services. The company and the District would greatly appreciate you taking a few minutes out of your busy day to complete the accompanying questionnaire.
Please evaluate the Performance of the company (10 - you are Always satisfied and have no question about hiring them again, 5 - you are Sometimes satisfied, and 1 - you are very Dissatisfied and would never hire them again because of very poor performance). If you do not have sufficient knowledge of past performance in a particular area, leave it blank.
Total possible points:70
NO. Criteria Unit Score
1 Did general services/products provided meet your expectations? (1-10)
2 Quality of services/products (1-10)
3 Ability to adhere to timelines/schedules (1-10)
4 Responsiveness to communication (Customer Service, Quotes) (1-10)
5 Billing Process (1-10)
6 Ability to adhere to contract guidelines (1-10)
7 Overall customer satisfaction, confidence in hiring vendor again (1-10)
TOTAL POINTS____________
Thank you for your time and effort in assisting the vendor in this important endeavor. Please return this questionnaire directly to Tolleson Union School District by email to maeghan.kinnan@tuhsd.org by 1:00 p.m.
MST., October 15, 2026.
Signature Date
Printed Name Title
Name of client’s company:
Phone:
Company being surveyed:
mailto:maeghan.kinnan@tuhsd.org
File details come from the government source that posted it. Updated .