5-06. SCOPE OF WORK.docx

DOCX document 56 KB Posted

Attached to
Security Guard Services
Solicitation number
27001
Issued by
Maricopa County, Arizona

About this file

This is a Scope of Work document from Scottsdale Unified School District #48 in Arizona for a Security Guard Services contract (RFP #27001). The District, serving approximately 22,000 students across 29 school locations including elementary schools, middle schools, high schools, and administrative facilities, seeks to establish a contract with qualified security firms to provide licensed, bonded, and insured security personnel for alarm response services during non-school hours (before 6:00 a.m., after 4:00 p.m., weekends, holidays, and school closures). The contractor must respond to approximately 45 alarm calls monthly with a maximum response time of 90 minutes from notification by the District's designated Alarm Monitoring vendor. The initial contract period runs from the Date of Award through June 30, 2027, with an option to renew for up to four additional years on a year-to-year basis. The RFP due date is April 15, 2026.

Security personnel must hold current Arizona guard licenses, pass background checks meeting school district standards, and be trained in alarm response procedures. Upon arrival at affected sites, personnel shall inspect premises for signs of intrusion or vandalism, secure vulnerable access points if feasible, notify law enforcement if intrusion is verified, and remain on-site until law enforcement arrives if required. Written incident reports must be submitted electronically within 24 hours of each response, including dispatch time, arrival time, observations, actions taken, law enforcement involvement, and photographic documentation where available. The contractor must maintain Commercial General Liability insurance, Workers' Compensation, Automobile Liability if applicable, and an Employee Dishonesty bond. Proposals must clearly separate per-alarm response fees, monthly retainer fees if applicable, hourly guard rates for as-needed services, holiday and overtime rates, and any additional charges, with all pricing remaining firm for the contract term.

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Scottsdale Unified School District #48 Scope of Work

Purchasing Department 9313 N. 95th Way Scottsdale, AZ 85258 480-484-6151

RFP#: 27001

PROJECT: Security Guard Services

1. Introduction Scottsdale Unified School District #48 is a political subdivision of the State of Arizona and Maricopa County. The District consists of approximately 22,000 students and approximately 3,800 employees. There are 29 school locations, (15) K -5 Elementary Schools, (3) K-8 Schools, (6) 6-8 Middle Schools, (5) High Schools including an online High School, a District office, a building services/transportation center, a materials distribution center, and other miscellaneous locations.

2. Objective

The objective of this solicitation is to establish a contract with a qualified firm (s) to provide Security Guard Services

Initial contract period shall be from Date of Award through June 30, 2027 with an option to renew for up to four (4) years on a year-to-year basis or portion thereof. Annual renewals thereafter will be based solely on the determination of the School District as to the performance, costs and general quality of services provided by the successful vendor(s) selected.

Prices shall be firm for the initial term of the contract.

3. Scope of Work

1. General Description of Services The Contractor shall provide licensed, bonded, and insured security personnel to respond to incidents of potential intrusion, burglary, or vandalism at all sites operated by Scottsdale Unified School District when dispatched by the District’s designated Alarm Monitoring vendor.

Services shall be provided during non-school hours, including:

A.Before 6:00 a.m.
B.After 4:00 p.m.
C.Weekends
D.Holidays
E.School closures

The average number of alarm response calls is approximately 45 per month; however, volumes may fluctuate and are not guaranteed.

2. Response Time Requirements The Contractor shall ensure that the elapsed time between notification by the Alarm Monitoring vendor and arrival at the affected site does not exceed 90 minutes.

Proposers should state:

A.Their guaranteed response time
B.Method of dispatch
C.Staffing model to meet response requirements
D.Procedures during high-volume or simultaneous alarm events

Failure to meet response standards may result in service credits or contract review.

3. On-Site Procedures Upon arrival, security personnel shall:

A.Inspect the premises for signs of forced entry, vandalism, or unauthorized access.
B.Secure any vulnerable access points if feasible.
C.If intrusion is verified, immediately notify the Alarm Monitoring vendor to initiate municipal law enforcement response.
D.Remain on site until law enforcement arrives, if required.

4. Reporting Requirements The Contractor shall provide a written incident report within 24 hours of each response. Reports must include:

A.Date and time of dispatch
B.Arrival time on site
C.Observations
D.Actions taken
E.Law enforcement involvement (if applicable)
F.Photographic documentation (if available)
G.Name of responding officer

Reports must be submitted electronically in a District-approved format.

5. Personnel Requirements All assigned personnel must:

A.Hold current Arizona guard licenses
B.Be bonded
C.Pass background checks meeting school district standards
D.Be trained in alarm response procedures
E.Wear clearly identifiable uniforms
F.Always carry communication devices

The District reserves the right to reject any assigned personnel.

6. Insurance & Bonding Contractor must maintain:

A.Commercial General Liability (minimum limits to be specified)
B.Workers’ Compensation
C.Automobile Liability (if applicable)
D.Employee dishonesty bond

Certificates of insurance must be provided prior to contract award.

7. As-Needed Security Services The Contractor shall also provide uniformed security personnel for on-site monitoring and special assignments on an as-needed basis at an hourly rate.

Proposers must provide:

A.Standard hourly rate
B.Holiday rate
C.Overtime rate
D.Minimum shift requirements
E.Cancellation policy

8. Pricing Structure Proposals shall clearly separate:

A.Per-alarm response fee
B.Monthly retainer fee (if any)
C.Hourly guard rate
D.After-hours premiums (if applicable)
E.Any additional charges

All pricing must remain firm for the contract term.

RFP #: 27007 Page 1 of 1 Due: April 15, 2026 image1.png

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