J.37 Elevator and Vertical Transportation SOW .pdf

SECTION: J

Performance Work Statement / Scope of Work for Elevators and related Vertical

Transportation Maintenance and Services

LOCATIONS:

Ronald Reagan Building & ITC 1300 Pennsylvania Avenue, NW Washington, DC 20004

Building Number DC0459AF

PERIOD OF PERFORMANCE:

Initial period of one (3) years with the possibility of seven (7) one (1) year options

A. SOLICITATION/CONTRACT FORM

(See RFQ – Standard Form 1449)

SECTION B – SUPPLIES OR SERVICES AND PRICES

B. Description of Services

The objective of this acquisition is to award one (1) Blanket Purchase Agreement (BPA) against the GSA Federal Supply Schedule (FSS). The contractor shall provide all management, supervision, labor, materials, supplies and equipment (except as otherwise provided), and shall plan, schedule, coordinate and assure effective performance of all services described herein. The contractor will be required to provide elevator maintenance and related services in accordance with the requirements of this solicitation. Offerors must submit prices for all Vertical Transportation equipment within the afore mentioned locations.

SECTION C – DESCRIPTION, SPECIFICATIONS AND

STATEMENT OF WORK

C.1 General Note The Contracting Officer and the Contracting Officer's Representative will hereafter be referred to as the CO and the COR or CO and designee, respectively.

C.2 Scope of Work The Contractor shall provide full elevator maintenance service, in compliance with ASME Safety Code requirements, manufacturer's recommendations, National Electrical Code, and all other applicable laws, regulations, rules, ordinances, codes, etc. Full maintenance service is defined as all services, repairs, inspections and testing necessary to maintain all elevators, appurtenances, and accessories in a fully operational mode at all times, except for pre-scheduled downtime, including all labor, equipment, parts, materials and subcontracts. This includes maintenance and repair of door seals, lighting fixtures in elevator spaces (cars, hoistways, tops and bottoms of cars, and pits), and maintaining acceptable ride quality which may require periodic evaluation and adjustment of the guide rails. All requirements of ASME A17.1 Safety Code for Elevators and Escalators and ASME A18.1 Safety Standard for Platform Lifts must be and Stairway Chairlifts must be adhered to.

The maintenance Contractor must provide all tools, equipment, supplies and personnel necessary for safely performing all tests required by the ASME A17.1 Safety Code for Elevators and Escalators, ASME A18.1 Safety Standard for Platform Lifts and Stairway Chairlifts and the Authority Having Jurisdiction (AHJ). GSA is the AHJ. This includes inspections and tests required at six (6) month, one (1) year, three (3) year and five (5) year intervals, and any other tests determined as necessary by the CO or designee. All tests required by code will be conducted at no additional cost to the government regardless of when the testing is performed.

C.2.1 Governing Factors in Determining the Adequacy of Elevator Maintenance The adequacy of the elevator maintenance will be determined based on the following factors:

measurement of elevator speed, door opening and closing time, performance time, door closing force, floor to floor performance time, mean time between service calls, ride quality, stopping accuracy, downtime, customer feedback, number of repeat service calls, timeliness and quality of service call responses and corrective action, frequency of outages and entrapments, quality and timeliness of preventive maintenance and repairs, timeliness and adequacy of testing and inspection as well as the quality and timeliness of repairs or adjustments identified as a result of tests and inspections. The Contractor may be required to verify and provide documentation of the performance measurements referenced during the course of the Blanket Purchase Agreement.

A critical component of this performance specification is the Contractor’s Maintenance Control Plan (MCP). The Contractor is required to submit a MCP acceptable to the CO or designee and document compliance with the plan through the use of required service call and preventative maintenance logs.

Any deviation from the performance standards shall be justified to and approved by the CO or their designee in writing.

C.2.1.2 Repair & Replacements The Contractor shall be responsible for all costs associated with accomplishing repair and replacement of existing equipment and systems specified herein, including labor, equipment, materials, supplies and subcontracts. There are no exemptions for obsolescence of any particular component. The Contractor is also responsible for repairs or replacements, within the scope of this performance work statement, associated with pre-existing conditions.

The Contractor shall not be required to repair or replace equipment or components made necessary by reason of negligence or misuse of the equipment by persons other than the Contractor, his/her representatives, employees and subcontractors, or by reason of any other cause beyond the control of the Contractor, except ordinary wear and tear.

Excluded from this Blanket Purchase Agreement are unprotected hydraulic cylinders and underground piping for hydraulic elevators. The Contractor is also not responsible for replacement or upgrade of elevator finishes within the cab.

C.2.1.3 Operation of Equipment The Contractor shall be fully responsible and accountable for the operation of all equipment beginning on the performance start date specified in the Notice to Proceed. Any piece of equipment, component or system not operational by the start of the normal building operating hours shall be reported to the CO or designee no later than 8:00 a.m. that day. The report will include the reason for the outage, corrective action proposed and estimated date the elevator will be returned to service. If the outage is of a recurring nature, the reporting requirement must be repeated daily.

C.2.1.4 Minimum Level of Work These specifications are a statement of the standard level of work and services that are to be provided in certain areas under this Blanket Purchase Agreement. They are not intended to be, nor shall they be construed as, limiting specifications or requirements. The Contractor will be required to take all steps and measures which would be taken by a prudent building owner to maximize the life expectancy of the elevators and related systems and ensure safe and reliable elevator operation.

C.2.1.5 Maintenance Control Program The Contractor shall develop, submit, and implement a maintenance control program (MCP) acceptable to the CO or their designee. The MCP must be in compliance with the requirements of the ASME A17.1 Safety Code for Elevators and Escalators Section 8.6. All equipment shall be maintained in accordance with the manufacturer's recommendations, the best practices of the industry, and applicable codes, standards and regulations. If a conflict arises between these standards, the Authority Having Jurisdiction (GSA) will determine the appropriate application.

Within fifteen (15) days after award and no later than the contract start date, whichever is earlier, a copy of the MCP will be provided to the CO or their designee. The MCP must be reviewed and approved by the CO or their designee. Failure to provide a MCP that is fully compliant may result in withholding of payments and/or contract termination. The ASME A17.1 Section 8.6.1.2.1 states: “The MCP shall specify examinations, tests, cleaning, lubrication, and adjustments to applicable components at regular intervals.”

The MCP must identify the specific maintenance tasks and frequencies at which they will be performed.

These tasks must be based on the manufacturer’s recommendations, the type and age of the equipment, the accumulated wear, the environment the equipment is located in, the level and manner of use of the equipment, and any other influencing factors that may require varying levels of maintenance.

These tasks may be organized in groups relating to the location of the tasks being performed, but the individual elements of the each task must be delineated separately. The MCP shall be transmitted electronically to the CO or designee for approval. Once approved, the MCP will be maintained electronically and a current copy maintained/posted in each elevator machine room.

The MCP shall be reviewed regularly by the Contractor to ensure its continued relevance, updating as appropriate to reflect any changes in equipment, condition or use. The updated MCP shall be transmitted electronically to the CO or designee for approval and an updated copy available in each elevator machine room. GSA may request a review of the plan at any time, to ensure its continued suitability and effectiveness.

The Contractor shall maintain a preventive maintenance log for each elevator to document compliance with the MCP. A detailed log of all service calls, in compliance with the MCP requirements, shall also be maintained for each elevator. This is in addition to the requirement to submit a report monthly of all work performed. These records represent the official maintenance history of the equipment and as such are the property of GSA. These records must be maintained and secured in the elevator machine room and electronically and remain the property of the Government at the conclusion of this Blanket Purchase Agreement. This includes all historical records of maintenance, repair, service calls, warranties, etc. The Contractor must not dispose of any equipment records.

C.2.1.6 Scheduled Work All scheduled work that requires an elevator to be taken out of service shall be coordinated with the CO or their designee. The Contractor is responsible for the installation of appropriate signage or barricades related to the equipment and/or systems outage, based on best practices of the industry or as directed by the COR. In the event an elevator is shutdown, an "Out of Service" sign must be placed at each call button on all floors when the elevator is the only one servicing that area.

C.2.1.7 Changes to Existing Elevator Equipment The Contractor shall not change or alter the existing elevator equipment or any electrical circuits, wiring, controls, or sequencing without written authorization from the CO or their designee. If changes are authorized, the Contractor shall make appropriate revisions to the elevator drawings and/or specifications. All parts or components installed, or improvements made by the Contractor during the term of this Blanket Purchase Agreement shall become and remain the property of the Government.

C.2.1.8 Inspections and Tests The Government reserves the right to require the Contractor to perform inspections or tests whenever deemed advisable to ascertain that the requirements of this Blanket Purchase Agreement are being fulfilled. All tests shall be scheduled through the CO or their designee and the Government reserves the right to witness all testing. These inspections will be at no additional cost to GSA.

C.2.19 Uninterrupted Elevator Service GSA requires uninterrupted elevator service to support the mission of tenant agencies and ensure safe and reliable elevator service for the public that visit our facilities. To ensure uninterrupted service, any needed repairs must be scheduled and completed promptly. Failure to maintain an adequate stock of repair parts on site, availability of manpower or access to subcontract resources will not be considered an acceptable reason for delay. If specialty parts or components are needed, the Contractor will be required to secure those materials in an expedited manner.

C.2.1.10 Contractor Spaces, Shops and Storage Areas The Contractor shall maintain the machinery spaces, shops and storage areas in a clean and orderly manner. When work is performed in these areas, the Contractor's personnel shall clean up all debris and leave the area in a safe and presentable condition. All equipment located within the machinery rooms shall be painted as needed to provide a professional and uniform appearance. Painting of equipment must conform to industry standards in terms of color coding and identification. Equipment identification and numbering must be maintained as directed by the CO or designee. The Contractor will also be required to maintain the condition of the equipment room floor including cleaning, painting or sealing. If the floor has not been previously sealed or painted, the Contractor will confer with the CO or their designee to confirm the appropriate method for maintenance. Any supplies to be stored on site such as lubricants, rags, cleaners, etc. shall be properly secured in cabinets and labeled as appropriate. Storage shall not negatively impact the means of egress, fire protection systems, and emergency lighting; nor, shall it significantly increase the amount of combustible material in the machinery space. Clearances from electrical equipment shall be maintained as required by NFPA 70, the National Electrical Code.

C.2.1.11 Elevators with Firefighters’ Emergency Operation Each month, the Contractor shall subject all elevators provided with firefighters’ emergency operation to Phase I recall. Phase I recall will be conducted by use of the key switch, and a minimum of one-floor operation on Phase II. The Contractor shall correct all deficiencies immediately and provide a report to the CO or designee, detailing the actions taken to correct the deficiencies. The Contractor shall maintain a log of test results in the machine room and make it available to the CO or their designee and elevator inspection personnel upon request.

C.2.1.12 Asbestos Containing Material Asbestos Containing Material (ACM) or Presumed Asbestos Containing Material (PACM) may be present on the elevators. The Contractor is responsible to maintain the existing asbestos containing material if present, in an intact and/or non-friable condition. Locations of asbestos containing material may include the following:

a. Floor tiles or resilient flooring material inside of the car.

b. Adhesive flooring mastic inside of the car.

c. Soundproofing and waterproofing application on the exterior of the car.

d. Brakes and cable stops.

e. Circuit boards

The CO or their designee shall inform the Contractor which materials in the building are considered Asbestos Containing Material or Presumed Asbestos Containing Material, based on available data.

This does not alleviate the Contractor’s responsibility to assess the potential for ACM or PACM and advise the CO or their designee accordingly. If work is expected to disturb asbestos, the Contractor must notify the CO or designee and provide a work plan that complies with OSHA regulations and GSA Asbestos Policy.

C.3. Subcontracting The Government reserves the right to approve or disapprove any subcontract and any subcontractor selected. The Contractor must complete all preventive maintenance and service calls with its in-house personnel. The Contractor performing this maintenance work must subcontract for the performance of all safety inspections with licensed individuals/firms independent of the maintenance Contractor's organization.

C.4. Personnel The Contractor shall have in its employ at all times a sufficient number of staff with the required expertise and experience to fully execute the requirements of this Blanket Purchase Agreement. The Contractor must propose and adhere to a staffing plan and subcontractors/Contractor Team Arrangements (CTA) that will be used and their respective areas of responsibility. Any qualitative or quantitative changes to the proposed staffing and identified subcontractors, including journeyman elevator mechanics, helpers, supervisors and project managers must be approved by the CO or designee prior to the reassignment of any such personnel. All new personnel must meet all qualifications and/or areas of expertise or disciplines as stipulated and resumes for all new personnel must be submitted to the CO and or designee prior to any reassignment of personnel on this Blanket Purchase Agreement. The labor categories in the staffing plan and subcontractors/Contractor Team Arrangements (CTA) shall correlate with the categories in the Service Contract Act Directory of Occupations. Personnel must be properly licensed and certified to work on facility systems or equipment for which licensed and or certified personnel are required by Federal, State, District or local law, codes, or ordinances. Approval may be contingent upon an equitable adjustment in contract payment. Prolonged and/or unjustified vacancies may result in an equitable adjustment or payment deduction.

C.4.1 Qualifications of the Contract Manager The contract manager responsible for the management and scheduling of work to be performed under this Blanket Purchase Agreement shall possess at least 5 years of recent (within the past 7 years) experience in managing personnel responsible for the operation and maintenance of elevator equipment of the approximate size, supervisory control systems, complexity and other characteristics of the elevators to be operated and maintained under this Blanket Purchase Agreement. A detailed resume containing the information specified herein must be submitted to the CO or his/her designee for approval prior to assignment of the contract manager to the contract, but no later than five (5) days after award. Both new and replacement contract managers must meet these qualification standards.

a. The full name of the proposed contract manager.

b. A detailed description of the employment history of the proposed contract manager for the past

7 years.

c. The name(s) and address(es) of the companies for whom the proposed manager worked for the past 7 years along with the name(s) and telephone number(s) of his or her immediate supervisor(s).

C.4.2 Qualifications of the Supervisor The supervisor responsible for directing the work to be accomplished under this Blanket Purchase Agreement shall possess at least 5 years of recent (within the past 7 years) experience in directing operation and maintenance of elevator equipment in a supervisory capacity for elevators of the approximate size, supervisory control systems and other characteristics of the elevators to be operated and maintained under this Blanket Purchase Agreement. A detailed resume containing the information specified herein must be submitted to the CO or his/her designee for approval prior to the assignment of any supervisor to the contract, but no later than five (5) days after award. Both new and replacement supervisors must meet these qualification standards.

a. The full name of the proposed supervisor.

b. A detailed description of the employment history of the proposed supervisor for the past 7 years.

c. The name(s) and address(es) of the companies for whom the proposed supervisor worked for the past 7 years, along with the name(s) and telephone number(s) of his or her immediate supervisor(s).

C.4.3 Qualifications of Journeyman Elevator Mechanics All elevator mechanics engaged in the contract activities specified herein must be of a journeyman status as recognized by the industry and be licensed by the state, local authority, and/or the city local authority in those trades, crafts or professions which require licensing by such jurisdictions. The license must be of a grade or other level consistent with the requirement of the work being performed and/or as established by the referenced jurisdictions. A copy of the license for each employee shall be furnished to the CO or their designee no later than five (5) days after award. All licenses must be kept current for the duration of the Blanket Purchase Agreement.

Each mechanic must possess at least 3 years (within the past 5 years), experience in the maintenance, repair, installation and/or inspection of elevators, elevator systems and equipment of equal or greater size, scope and complexity as those covered under this Blanket Purchase Agreement. A detailed resume containing the information specified herein must be submitted to the CO or his/her designee for approval prior to the assignment of any mechanic to the contract, but no later than five (5) days after award. Both new and replacement mechanics must meet these qualification standards.

a. The full name of the proposed mechanic.

b. A detailed description of the employment history of the proposed mechanic for the past 5 years.

c. The name(s) and address (es) of the companies for whom the proposed mechanic worked for the past 5 years, along with the name(s) and telephone number(s) of his or her immediate supervisor(s).

C.4.4 Qualifications of Elevator Mechanic Helpers Elevator Mechanic Helpers may be utilized to perform work for which they are qualified, under the direct supervision of an Elevator Mechanic. Elevator mechanic helpers are not authorized to independently perform preventive maintenance or repairs. The Contractor must provide the elevator mechanic helper resume to the CO or their designee prior to their assignment on this Blanket Purchase Agreement. The detailed resume containing the information specified herein must be submitted to the CO or his/her designee for approval prior to the assignment of any mechanic helper to the contract, but no later than five (5) days after award. Both new and replacement mechanic helpers must meet these qualification standards.

a. The full name of the proposed mechanic helper.

b. A detailed description of the employment history of the proposed mechanic for the past 5 years.

c. The name(s) and address(es) of the companies for whom the proposed mechanic worked for the past 5 years, along with the name(s) and telephone number(s) of his or her immediate supervisor(s).

C.4.5 Licensing In the absence of any licensing requirement by state and local jurisdictions, the Contractor shall certify, in writing, to the CO or their designee that the elevator personnel involved in the performance of this Blanket Purchase Agreement are competent.

C.5. Items to be supplied by the Contractor

C.5.1 Parts

Parts installed on the elevators covered by this specification, shall be new and genuine parts supplied by, or ensured by the Contractor as equivalent to the original equipment manufacturer, or its successor prior to the installation of the part. The Contractor shall maintain a stock of applicable replacement parts to avoid any interruption of elevator service. When existing components are no longer available, replacements with compatible components will be required. When replacing existing parts or installing new parts, the Contractor shall install energy efficient parts to the maximum extent possible. Parts and materials must be estimated in accordance with the contractor’s established catalog pricing. Markups shall not exceed the identified markup rates in the pricing workbook for Order-Level Materials.

C.5.2 Communication Systems The Contractor shall supply a communication system(s), as approved by the CO or designee, to enable the Government to communicate with the Contractor on a 24 hour a day, 7 days a week basis. The communication system must be submitted to the CO or their designee within five (5) days after award.

C.5.3 Metal Waste Containers The Contractor shall provide approved metal waste containers for flammable and combustible waste associated with the performance of this Blanket Purchase Agreement at the contract start. Flammable and combustible waste shall be removed from the premises daily. The Contractor shall provide approved metal storage cabinets for flammable materials associated with the performance of this Blanket Purchase Agreement at the contract start. Storage of flammable and combustibles liquids shall be limited as much as possible and shall conform to the latest edition of NFPA 30, Flammable and Combustible Liquids Code.

C.5.4 Materials, Supplies and Equipment Materials, supplies and equipment should be selected and used in a manner that reduces exposure to building occupants and workers and the impact on the environment as compared to other products and services used for the same purpose, in accordance with Executive Order 13693 and RCRA Section 6002: Comprehensive Procurement Guidelines (https://www.epa.gov/smm/consolidated-recovered-materials-advisory-notices-rmans-comprehensive-procurement-guidelines-cpg). The Contractor shall furnish all supplies, materials, equipment, and employee training necessary for the performance of the work of this Blanket Purchase Agreement unless otherwise specified herein. The Contractor shall furnish to the CO or designee an inventory of all products to be utilized under this Blanket Purchase Agreement along with the associated Safety Data Sheets (SDS) within five days after award.

The Contractor shall furnish to the CO or their designee all Safety Data Sheets (SDS) in accordance with the requirements in Exhibit 6 Reporting Requirements for any material used in the performance of this Blanket Purchase Agreement that fall under the OSHA 1910.1200 standard as a hazardous chemical. All new hazardous chemicals used during the life of the contract must have SDS provided to the CO or their designee prior to bringing and/or using these products on site. The Contractor shall use only commercially available products that meet Federal, State, and local codes. These requirements shall include those identified in Executive Order 13423.

The Contractor shall maintain the same package of SDS provided to the CO on site and it must be updated as new hazardous chemicals are brought into the facility. The Contractor shall maintain the SDS in a location both readily available and accessible to all employees (in accordance with 29 CFR §1910.1200) and shall advise the CO or their designee of its location for inspection by the CO or their designee on request. If a hazardous chemical on site is discovered to be missing its SDS, the Contractor shall immediately contact the manufacturer to obtain one. The Contractor shall take every https://www.epa.gov/smm/consolidated-recovered-materials-advisory-notices-rmans-comprehensive-procurement-guidelines-cpg https://www.epa.gov/smm/consolidated-recovered-materials-advisory-notices-rmans-comprehensive-procurement-guidelines-cpg precaution to ensure that environmentally sustainable products are used. Information can be obtained from Federal, State, and local agencies concerning safe chemical cleaning materials. At the start of the contract an inventory list of hazardous chemical to be used shall be included with the SDS and provided to the CO or their designee which lists at a minimum:

● Common and chemical name of the chemical

● Location of storage on site

● Date brought onto the site

● If product is no longer purchased by the Contractor, date it will no longer be found onsite

● Location (Page number, Tab, etc.) in the SDS file or binder for quick location during emergencies

This list shall be updated immediately whenever there is new hazardous chemical introduced into the workplace or when the hazardous chemical has been removed from use by the site. When a change to the inventory list takes place, the Contractor will submit a new typed copy of the list that incorporates all changes made, dated and signed by the Contractor's supervisor or manager, to the CO or their designee in accordance with the requirements in Exhibit 6 Reporting Requirements. This list will highlight all materials that have been added or discontinued. The CO or their designee will contact the Contractor immediately if any item is deemed inappropriate for use under this contract.

Supplies and/or products to be used under this Blanket Purchase Agreement must contain recycled materials, "environmentally preferable" products, and bio-based products to the maximum extent feasible. The list of Comprehensive Procurement Guideline (CPG) items and their associated Recovered Materials Advisory Notices (RMAN-s) are available at https://www.epa.gov/smm/consolidated-recovered-materials-advisory-notices-rmans-comprehensive-procurement-guidelines-cpg.

Products designated as bio-based must be included on the United States Department of Agriculture (USDA) Bio-based Products List (http://www.biopreferred.gov/). Products designated under Federal sustainable product programs – USDA Bio preferred, EPA CPG, EPA Design for the Environment, and Department of Energy's Energy-Star and FEMP - can be found on www.sftool.gov . Sustainable products designated under third-party programs include but are not limited to Green Seal™ and Environmental Choice.

C.6. Items to be supplied by the Government

C.6.1 Government Property

a. Government property shall remain the property of the Government in all respects. Within 5 work days following a request of the CO or designee, the Contractor shall render an accounting of all Government property. An accounting shall also be submitted to the CO or their designee at the termination or expiration of the contract period of performance.

b. The Contractor shall take all reasonable precautions, as directed by the Government, or in the absence of such direction, in accordance with sound industrial practices, to safeguard and protect Government property.

c. Government property shall be used only in direct operations of providing contract services and shall not be used in any manner for any personal advantage, business gain, or other personal endeavor by the Contractor or the Contractor's employees.

https://www.epa.gov/smm/consolidated-recovered-materials-advisory-notices-rmans-comprehensive-procurement-guidelines-cpg https://www.epa.gov/smm/consolidated-recovered-materials-advisory-notices-rmans-comprehensive-procurement-guidelines-cpg http://www.biopreferred.gov/ http://www.sftool.gov/ http://www.sftool.gov/

C.6.1.2 Use of Government Furnished NCMMS The Contractor must utilize and support a Government furnished National Computerized Maintenance Management System (NCMMS). The Contractor will perform only as an end user in the NCMMS. All system programming is the burden of the Government. The system, Maximo, is deployed nationally across GSA.

The Government may use the NCMMS for quality assurance, reporting, etc.

The Contractor shall:

Manage source information for service requests from multiple medium, i.e.; telephone, email, fax, chat or other electronic transmission, written report or direct verbal communication. The Contractor shall provide the information below to the individual/Contractor designated by the CO/COR to receive, input and upload the respective data into NCMMS.

1. Direct and dispatch service requests

2. Submit data regarding the details and status of all service requests, work orders, preventive maintenance, repairs, quality control activities, inspections and tests.

3. Provide all contract submittals at the frequency required in the Blanket Purchase Agreement.

4. Validate equipment inventory data including equipment ID, equipment type, description, Asset Identification Code, manufacturer, model number, serial number, building number, and location (including floor, room, and location description).

5. Utilize and support existing and future labeling and labeling conventions.

C.6.2 Contractor Space The Government will furnish space within the building commensurate with the Contractor's personnel complement and operational requirements. Any existing equipment such as clothes lockers, tables, benches, chairs, etc., placed within the space designated by the Government, may be used by the Contractor during the term of the Blanket Purchase Agreement. This equipment must be kept neat and clean and be returned to the Government at the expiration of the contract in reasonably the same condition as at the time of entering into the contract. Space in the building will be assigned to the Contractor for the storage of an inventory of his/her bulk supplies, replacement parts, and the equipment which he will use in the performance of work under the contract. The Contractor shall maintain this space in a neat and orderly condition. The Government will not be responsible in any way for damage or loss to the Contractor's stored supplies, materials, replacement parts, or equipment.

C.7. Reference Materials - Drawings, Wiring Diagrams, Manuals, Warranties

C.7.1 Required Materials The Contractor shall be solely responsible to determine which materials are required to effectively perform the job and inform the CO or their designee thereof. The Government shall make available to the Contractor, any and all such materials already at its disposal. Offerors may examine same for the purposes of formulating offers. Such examination by offerors shall take place at the job site only. The unavailability of such materials does not relieve the Contractor of the responsibility to provide full maintenance, service, repairs and testing as required by the contract. The quality and timeliness of the Contractor's performance of the scheduled program and service call responses (reference section C.11.2 and C.12.3) will be used to assess the overall service delivery. The Contractor shall provide all necessary information, in the required format, associated with all services performed under this performance work statement including preventive maintenance, repairs, testing, routine and emergency service calls, etc. to support GSA’s National Computerized Maintenance Management System

(NCMMS).

C.7.2 Drawings and Wiring Diagrams Any and all drawings, wiring diagrams, manuals and warranties used by the Contractor for work under this contract shall be considered the property of the Government and shall be accessible to the CO or their designee at any time, and be turned over upon demand. The Contractor will annotate on the wiring diagrams, all wiring changes performed or discovered. Any new drawings, wiring diagrams, manuals or warranties acquired as a result to any upgrades or modifications are the property of the Government and must be safeguarded and made accessible to the CO or their designee at any time.

The Contractor is responsible for maintaining and protecting all manuals, warranties and operating data, whether electronic or hard copy, and will be held accountable for any damage or loss that occurs from negligence or misuse.

C.8. Inspection and Testing Services

C.8.1 Elevator/Escalator Safety Inspections The Contractor shall be responsible for having the following inspections accomplished by individuals certified and qualified in accordance with the requirements of the latest edition of ASME QEI-1, Standard for the Qualification of Elevator Inspectors. The maintenance Contractor must subcontract for the performance of the safety inspections with individuals/firms independent of the maintenance Contractor's organization. Notification of upcoming inspections must be provided to the CO or their designee 30 work days in advance. The name of the inspector(s) and evidence of certification will be submitted to the CO or their designee for approval no later than 30 work days prior to inspection. The Contractor shall provide personnel who are familiar with the equipment to perform tests and assist the inspector. Resources required to participate in and support the inspection may require the Contractor to supplement his staff, at no cost to GSA, to ensure all routine preventive maintenance, repairs and service calls are accomplished as scheduled.

The Contractor shall schedule and have performed the periodic inspections and tests of all elevators at the recommended intervals found in the most current edition of ASME A-17.1 Safety Code for Elevators and Escalators. These inspections and tests are to be performed at six (6) month intervals.

The schedule must be strictly adhered to without exception. If a change is warranted, it must be approved in advance by the CO or their designee but must not compromise the timely completion of the inspections and tests.

a. All inspections and tests performed shall be witnessed by a QEI inspector.

b. The Contractor shall provide all tools, equipment, supplies and personnel necessary to accomplish the required inspections and tests. Inspections shall be performed in addition to and not in lieu of normal preventative maintenance and service work.

c. The Contractor shall furnish a written report within 10 working days of each inspection to the CO or designee. Inspections are to be performed on each elevator individually and a report provided for each inspection performed. Consolidated reports are not acceptable. Each report will consist of the appropriate checklist for the type of equipment inspected along with a separate written report listing any deficiencies found. The documentation of test results may utilize forms provided by local or state jurisdictions. The report shall include one of the following checklists from the ASME

17.2 Appendix A: Checklist for Inspection of Electric Elevators, Checklist for Inspection of Hydraulic Elevators, or Checklist for Inspection of Escalators and Moving Walks, and ASME A18.1 Safety Standard for Platform Lifts and Stairway Chairlifts, as appropriate. Each inspection report shall include a written list of deficiencies.

d. The Contractor shall be responsible for the correction of all listed deficiencies within the scope of the Blanket Purchase Agreement. All deficiencies noted in the inspection must be corrected immediately. The Contractor shall document the corrective measures taken to address the deficiency list and provide that document to the COR. The Contractor shall be responsible for obtaining the signed GSA Form 55, Certificate of Elevator Inspection, and GSA Form 55A, Acknowledgment of Elevator Inspection Certification (or forms that are equivalent) from the elevator inspector. Copies of the signed GSA Forms 55 and 55A will be provided to the CO or designee within 10 work days after the inspection. GSA Form 55 will be displayed in the elevator car unless directed otherwise by the CO or COR.

C.8.2 Adjustments and Tests All tests required by code will be conducted at no additional cost to the government regardless of when the testing is performed.

a. The Contractor is responsible for the accomplishment of all tests required, at the intervals specified and in accordance with, ASME 17.1 Safety Code for Elevators and Escalators and ASME A18.1 Safety Standard for Platform Lifts and Stairway Chairlifts. Copies of all test results will be furnished to the CO or designee with the monthly submittals.

b. The Contractor shall maintain the elevators as stated in Section J, Performance Standards and within the requirements of the ASME 17.1 Safety Code for Elevators and Escalators and in the approved MCP. Measurements of elevator speed, door opening and closing times, performance time, door closing force, floor to floor performance times, mean time between service calls, ride quality, stopping accuracy, downtime, customer feedback, number of repeat service calls, timeliness and quality of service call responses and corrective action, frequency of outages and entrapments, quality and timeliness of preventive maintenance and repairs, timeliness, adequacy and results of testing and inspection as well as the quality and timeliness of repairs or adjustments identified as a result of tests and inspections shall be the governing factors in determining the adequacy of the elevator maintenance. The Contractor will provide performance measurements at the request of the CO or designee.

c. Fireman’s Emergency Operation must be maintained and tested. This testing shall be conducted monthly and results must be documented. Such tests shall be conducted in a manner that they do not interfere with the normal operation of the building as determined by the CO or designee. These tests shall not result in any additional costs to GSA. A written inspection test log for each group tested shall be maintained in each elevator machine room.

d. Emergency phones will be tested monthly and a log of the test results will be maintained for each elevator. These logs shall be kept in each elevator machine room.

e. All work shall be performed during normal working hours. (See definitions, Exhibit 4, paragraph 16). Only when so authorized by the CO or designee, may any portion of the work other than emergency service be performed outside of normal working hours.

f. The Government reserves the right to require the Contractor to make such inspections and tests and provide assistance whenever deemed necessary to assure the requirements of this Blanket Purchase Agreement are being fulfilled without any additional charges to GSA. All tests shall be scheduled through the CO or their designee. The Government reserves the right to witness all testing.

C.9. Uniforms The Contractor shall require all employees wear distinctive uniform clothing for ready identification, and ensure all employees are in uniform no later than the contract start date. This requirement applies to new and replacement employees. The uniform shall have the Contractor's company name and the employee’s name affixed thereon in a permanent or semi-permanent manner such as a badge or monogram. The Contractor employees must be in uniform while on site and present a clean and professional appearance at all times.

C.10. On Premise Requirements

The Contractor shall have qualified personnel visit the site daily during normal working hours, Monday through Friday, excluding Federal holidays, to provide all required preventive maintenance, monitor the operational status of the elevator system and respond to all types of service calls. Site visit shall be no more than 31 days apart.

C.10.1 Deductions Deductions will be made at the rates specified herein for each instance the on-site requirement is not provided.

C.11. Service Calls

C.11.1 Routine Service Calls.

Service calls are responses and subsequent repairs or adjustments of elevator equipment and systems or problems reported to the Contractor by building occupants or GSA personnel. The Contractor shall respond promptly, within two (2) hours, to requests for routine service. If the service call cannot be resolved within two (2) hours, the Contractor shall immediately secure the elevator if the issue prevents the elevator from operating in a safe and reliable manner. If the service call is of an incidental nature, such as a light out, and the service call cannot be resolved within two (2) hours due to other priority work or due to the fact the Contractor is not on-site, the Contractor will allow the elevator to remain in service until the service call can be resolved. The Contractor must immediately notify the CO or their designee of the problem and the time and date corrective action will be initiated and completed. Simply resetting the elevator and returning it to the service without diagnosing and resolving the problem is not acceptable.

For routine service calls related to priority elevators (dedicated to prisoner movement, judges or a single agency or floor) the Contractor must respond promptly, within two (2) hours, and remain on site until the issue has been resolved. If the service call cannot be resolved within two (2) hours or prior to the end of the building’s normal working hours, the Contractor shall immediately secure the elevator if the issue prevents the elevator from operating in a safe and reliable manner. If the service call is of an incidental nature, such as a light out, and the service call cannot be resolved within two (2) hours due to other priority work or due to the fact the Contractor is not on-site, the Contractor will allow the elevator to remain in service until the service call can be resolved.

C.11.2 Service Call Log (Routine) The Contractor shall maintain a service call log which shall be available for inspection by GSA at all times. This service call log shall be maintained electronically and posted in the elevator machine room.

Each month the Contractor will submit the Service Call Log data for the given month as well as a cumulative report for the contract period to the CO and or designee within five work days after the end of each month. As a minimum, the service call log shall contain the information specified herein.

● Name of Caller

● Caller’s Agency or association

● Description and location of problem

● Time and date call was received.

● Time and date of response to call and/or arrival on site

● Detailed description of the action taken to resolve the problem, including nature of repairs, materials/parts repaired/replaced, testing performed to ensure problem was rectified

● Time and date corrective action was completed

C.12. Emergency Call-Back

C.12.1 Emergency Call-Back Service Emergency call-back service consists of promptly responding to requests for emergency service 24 hours per day, 7 days per week. The Contractor shall report to the site of the emergency within fifteen

(15) minutes of the time of notification and shall remain on the job until the emergency has been resolved. If the situation cannot be resolved immediately, the Contractor shall promptly notify the CO or their designee of the time and date corrective action will be taken. Requests for service may be made by the CO or their designee by telephone or other means. Emergency service consists of freeing individuals trapped in a stalled car, restoring inoperative elevators which are causing disruption to the arrival and departure of building occupants, or other situations determined by the CO or their designee to be an emergency nature.

C.12.2 Emergency Call-Back Pricing The Contractor will include all costs for emergency call-back services during the normal working hours (refer to Section F) in the monthly price for basic services. The Contractor will be reimbursed at the hourly rate specified in Section B for emergency call-back service during other than normal working hours. The Contractor will be reimbursed only for the time spent on site.

C.12.3 Service Call Log (Emergency) The Contractor shall maintain a service call log for emergency calls which shall be available for inspection by GSA at all times. This service call log shall be maintained electronically and posted in the elevator machine room. Each month the Contractor will submit the Service Call Log data for the given month as well as a cumulative report for the contract period to the CO and or designee within five work days after the end of each month. As a minimum, the service call log shall contain the information specified herein.

● Name of Caller

● Caller’s Agency or association

● Description and location of problem

● Elevator number

● In the event of an entrapment, floor location and number of occupants if known

● Time and date call was received.

● Time and date of response to call and/or arrival on site

● Detailed description of the action taken to resolve the problem, including nature of repairs, materials/parts repaired/replaced, testing performed to ensure problem was rectified

● Time and date corrective action was completed

C.13. Overtime

C.13.1 Overtime Services During the term of the contract, the CO or their designee may require the Contractor to use overtime to perform work within the scope of this Blanket Purchase Agreement, outside of normal working hours, where the work was originally intended to be performed during normal working hours. This may be necessary to expedite the return of a piece of equipment to normal operations and/or minimize disruption to tenants. The use of overtime will be authorized only by the CO or designee and the Contractor will be reimbursed at the hourly rate specified in Section B for overtime service.

C.13.2 Overtime Pricing There will be no reimbursement for maintenance and testing services performed outside of normal working hours when the requirement to perform the work outside normal working hours is established in the solicitation. The Contractor will include all costs for overtime services associated with maintenance and testing established in the solicitation to be performed after normal working hours in the monthly price for basic service.

C.14. Additional Services Additional services are defined as any work, requested and authorized by the Government that is within the scope of this Blanket Purchase Agreement but in addition to the contract requirements. Any work of this nature detected by the Contractor shall be immediately reported to the COR, but work shall not be performed until the Contractor and the CO or their designee as appropriate have reached an agreement on the price to accomplish the project. Work shall be performed immediately, if necessary (i.e., an emergency), although typically a 48 hour notice will be given as a minimum.

C.14.1 Labor Costs Price quotes must use the labor rates established in the price schedule. The labor categories in the price schedule correlate with the categories in the Service Contract Act Directory of Occupations. The rate will be determined by the nature of the work, not the usual job classification of the individuals performing the work.

The Contractor's price quote for an Additional Services job must follow the guidelines described below:

The price quote must follow the pricing guidelines described herein and in accordance with the contractor’s GSA Schedule 03FAC contract. Price quotes for additional services become firm fixed price on acceptance and order by the Government. Although price negotiation and determination of price reasonableness is made on the basis of labor, materials and subcontract costs following the pricing guidelines described in this document, the price accepted is not adjusted after completion of work to actual man-hours or actual materials cost.

C.14.2 Materials and Parts The Government reserves the right to furnish any or all parts and/or materials required for a particular repair/replacement. If the Contractor furnishes the parts and or materials, the price to be paid shall be on the basis of established catalog or list prices in effect when the parts and/or materials are furnished, less all applicable discounts, plus any mark-up rates established and agreed to at…