47PM0820R0009 AM0003 SF30.pdf

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

E. IMPORTANT: is required to sign this document and return copies to the issuing office.Contractor is not

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE

4. REQUISITION/PURCHASE REQUISITION NUMBER 5. PROJECT NUMBER (If applicable)

7. ADMINISTERED BY (If other than Item 6) CODE

STANDARD FORM 30 (REV. 11/2016)

Prescribed by GSA FAR (48 CFR) 53.243

FACILITY CODE

9A. AMENDMENT OF SOLICITATION NUMBER

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

is not extended.The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended.

12. ACCOUNTING AND APPROPRIATION DATA (If required) copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NUMBER AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER

NUMBER IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation data, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15C. DATE SIGNED

15A. NAME AND TITLE OF SIGNER (Type or print)

16C. DATE SIGNED

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

PAGE OF PAGES

CODE6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR (Number, street, county, State and ZIP Code) (X)

CODE

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

Previous edition unusable

GSA, PBS R11 Office of Acquisition Building Services Center 4 (BSD Ctr 4) 1800 F St. NW, 4th Floor Washington, DC 20405 USA

47PM0820R0009

3. EFFECTIVE DATE

01/27/2022

2. AMENDMENT/MODIFICATION NUMBER

9B. DATED (SEE ITEM 11)

01/27/2022

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

The amendment provides all interested Offerors the updated timeline for this procurement. The proposal submission date is extended until Friday March 11, 2022; no later than 4:00PM Eastern Standard Time.

See attached document, titled "RRB ITC Milestone Updates 27 January 2022" for milestone updates.

See attached document, titled "Award Fee Plan Special Notice". Potential Offerors feedback is due no later than 10:00am EST 03 February 2022.

INSTRUCTIONS (Back Page):

Instructions for items other than those that are self-explanatory, are as follows:

Item 1 (Contract ID Code). Insert the contract type identification code that appears in the title block of the contract being modified.

Item 3 (Effective date).

(1)

(2)

(3)

(4)

(5)

For a solicitation amendment, change order, or administrative change, the effective date shall be the issue date of the amendment, change order, or administrative change.

For a supplemental agreement, the effective date shall be the date agreed to by the contracting parties.

For a modification issued as an initial or confirming notice of termination for the convenience of the Government, the effective date and the modification number of the confirming notice shall be the same as the effective date and modification number of the initial notice.

For a modification converting a termination for default to a termination for the convenience of the Government, the effective date shall be the same as the effective date of the termination for default.

For a modification confirming the contracting officer's determination of the amount due in settlement of a contract termination, the effective date shall be the same as the effective date of the initial decision.

(a)

(b)

(c)

(d)

(e)

(f)

Item 6 (Issued By). Insert the name and address of the issuing office. If applicable, insert the appropriate issuing office code in the code block.

Item 8 (Name and Address of Contractor). For modifications to a contract or order, enter the contractor's name, address, and code as shown in the original contract or order, unless changed by this or a previous modification.

Items 9, (Amendment of Solicitation Number - Dated), and 10, (Modification of Contract/Order Number - Dated). Check the appropriate box and in the corresponding blanks insert the number and date of the original solicitation, contract, or order.

Item 12 (Accounting and Appropriation Data).

When appropriate, indicate the impact of the modification on each affected accounting classification by inserting one of the following entries:

(2) Accounting classification Net decrease $

Include subject matter or short title of solicitation/contract where feasible.

Item 16B. The contracting officer's signature is not required on solicitation amendments. The contracting officer's signature is normally affixed last on supplemental agreements.

(i)

NOTE: If there are changes to multiple accounting classifications that cannot be placed in block 12, insert an asterisk and the words "See continuation sheet".

Item 13. Check the appropriate box to indicate the type of modification. Insert in the corresponding blank the authority under which the modification is issued. Check whether or not contractor must sign this document. (See FAR 43.103.)

Item 14 (Description of Amendment/Modification).

Organize amendments or modifications under the appropriate Uniform Contract Format (UCF) section headings from the applicable solicitation or contract. The UCF table of contents, however, shall not be set forth in this document.

Indicate the impact of the modification on the overall total contract price by inserting one of the following entries:

(i) Total contract price increased by $

(ii) Total contract price decreased by $

(iii) Total contract price unchanged.

State reason for modification.

When removing, reinstating, or adding funds, identify the contract items and accounting classifications.

(g)

(h)

When the SF 30 is used to reflect a determination by the contracting officer of the amount due in settlement of a contract terminated for the convenience of the Government, the entry in Item 14 of the modification may be limited to --

(i) A reference to the letter determination; and

(ii) A statement of the net amount determined to be due in settlement of the contract.

(1)

(2)

(3)

(4)

(5)

(6)

STANDARD FORM 30 (REV. 11/2016) BACK

(1) Accounting classification Net increase $

Ronald Reagan Building International Trade Center Manager Solicitation #: 47PM0820R0009 Updated Milestone Schedule

27 January 2022

GSA is issuing the following milestones for the subject procurement.

Pre-Award Activity Description Date

Post RFIs and Special Notice

GSA will post to the Government Point of Entry (GPE), SAM.Gov, the responses to the Requests for Information (RFIs) submitted by potential Offerors.

The Government will also post a Special Notice regarding the draft AWARD FEE PLAN attachment.

Tuesday 18 January 2022

Thursday 27 January 2022

Special Notice regarding

AWARD FEE PLAN

Feedback Response

GSA is requesting responses to the Special Notice regarding the draft AWARD FEE PLAN sent to

GSA from potential Offerors

Tuesday 25 January 2022

Thursday 03 February 2022

No later than 10:00 am Eastern Standard

TIme

Post finalized AWARD FEE

PLAN

GSA will post the finalized AWARD

FEE PLAN

Tuesday 01 February 2022

Thursday 10 February 2022

Proposals from interested Offerors Due

GSA will accept proposals from all interested Offerors

Friday 25 February 2022

Friday 11 March

No later than 4:00 pm Eastern Standard time

International Trade Center Manager Contract

47PM0820R0009

Award Fee Plan Special Notice

Feedback from Potential Offerors Requested 27 January 2022

The Government is seeking feedback regarding the DRAFT Award Fee Plan (J.28) in Section J attachments. The Government will only accept feedback regarding the aforementioned.

The Government is seeking industry’s advice, guidance and suggestions regarding the structure and contents of this plan. This feedback will be used to finalize the Award Fee Plan and will be issued by amendment of this solicitation.

Comments and feedback shall be no longer than 5 pages, 12 pt font. Questions or Requests for Information regarding this document will not be accepted.

Feedback is due via email to the Contracting Office no later than Thursday 03 February 2022, 10:00am EST. Please email your responses to:

Contract Officer: La Shura Johnson at LaShura.Johnson@qsa.gov

Contract Specialist: Jose Nativisegovia at Jose.Nativiseaovia@asa.aov Contract Specialist Jamel Hooker at Jamel.Hooker@asa.aov Contract Specialist Brandon Craig at Brandon.Craiq@asa.gov

Request for Proposal Project International Trade Center Manager

Ronald Reagan Building and International Trade Center 1300 Pennsylvania Avenue NW Washington, DC 20004

Solicitation Number 47PM0820R0009 Issue Date Friday, 15 October 2021

Proposal Due Date and Time Friday, 11 March 2022; no later than 4:00 pm EST Submit To United States General Services Administration

Office of Acquisition, Public Building Services 1800 F Street NW

Washington, DC 20407 Points of Contact Brandon Craig – Contract Specialist

Brandon.Craig@gsa.gov

Jamel Hooker - Contract Specialist Jamel.Hooker@gsa.gov

Jose Nativisegovia – Contract Specialist Jose.Nativisegovia@gsa.gov

La Shura M. Johnson – Supervisory Contracting Officer LaShura.Johnson@gsa.gov

NOTICE TO OFFERORS OF SUBCONTRACTING PLAN REQUIREMENTS (NOV 2007) The General Services Administration (GSA) is committed to assuring that maximum practicable opportunity is provided to small, small disadvantaged, and women-owned business concerns to participate in the performance of this contract consistent with its efficient performance. GSA expects any subcontracting plan submitted pursuant to FAR 52.219 -9, Small, Small Disadvantaged and Women Owned Small

Business Subcontracting Plan, to reflect this commitment. Consequently, an offeror, other than a small business concern, before being awarded a contract exceeding $550,000 ($1,000,000 for construction) will be required to demonstrate that its subcontracting plan represents a creative and innovative program for involving small, small disadvantaged, and women-owned small business concerns as subcontractors in the performance of this contract.

This is a Full and Open Competition Solicitation in accordance with

FAR Part 15 Procedures mailto:Brandon.Craig@gsa.gov mailto:Jamel.Hooker@gsa.gov mailto:Jose.Nativisegovia@gsa.gov mailto:LaShura.Johnson@gsa.gov

RFP - 47PM0820R0009 (ITCM) Section C

PART I

Section C

Description/Specifications/Work Statement revised 19 January 2022

C-1

Table of Contents

C.1. RRB/ITC Background and Scope 10 C.1.1 Background Of The Ronald Reagan Building & International Trade Center 10

C.1.1.1 The International Trade Center 10 C.1.1.2 The Ronald Reagan Federal Building 11 C.1.1.3 RRB/ITC Security 11

C.1.2 The ITC Planning Goals 11 C.1.3 Summary of the ITC 13

C.1.3.1 ITC Related Spaces 14

C.2. SCOPE OF THE INTERNATIONAL TRADE CENTER MANAGER (ITCM) EFFORT 15

C.3. Contract Overview 15 C.3.1 Key Program Areas 16

C.3.1.1 International Trade Promotion 16 C.3.1.2 ITC Conference Center Support 16 C.3.1.3 Parking Garage Operation 16 C.3.1.4 Construction Management 16 C.3.1.5 Licensing 16 C.3.1.6 License Administration 16 C.3.1.7 Marketing 16 C.3.1.8 Security-Related Services/Law Enforcement Interaction 17 C.3.1.9 Information Technology and Electronic Systems 17 C.3.1.10 Budget and Finance 17 C.3.1.11 Complete Facilities Maintenance (CFM) Type Services 17 C.3.1.12 Miscellaneous Program Support 17 C.3.1.13 Activation 17

C.4. Transition and Base Period 18 C.4.1 Deliverables 18

C.4.1.1 Ownership of Deliverables 18 C.4.1.2 Weekly Meeting Notes 19 C.4.1.3 Monthly Progress Reports 19 C.4.1.4 Quarterly Contract Management Review (CMRs) 20 C.4.1.5 Detailed Transition Period and Contract Operational Plans 20

C.4.2 Operational Plan Aspects 20 C.4.2.3 Contract Deliverables Per Key Program Area 21

C.5. Implementation 24

C-2

C.5.1 International Trade Program: 24 C.5.1.1 International Trade Program Overview Functions 24 C.5.1.2 International Trade Program Functions to be Performed 25 C.5.1.3 International Trade Program Deliverables 26

C.5.2 ITC Conference Center: 26 C.5.2.1 ITC Conference Center Overview Functions 26 C.5.2.2 ITC Conference Center Specific Functions to be Performed 27 C.5.2.3 ITC Conference Center Deliverables 29

C.5.3 Parking Garage Operation: 30 C.5.3.1 Parking Garage Operation Overview 30 C.5.3.2 Parking Garage Program Functions to be Performed 30

C.5.4 Construction Management Operation: 34 C.5.4.1 Construction Management Operation Overview Functions 34 C.5.4.2 Construction Management Functions to be Performed: 35 C.5.4.3 Construction Management Operation Deliverables 36

C.5.5 Licensing Activity: 37 C.5.5.1 Licensing Activity Overview Functions 37 C.5.5.2 Licensing Activity Functions to be Performed 38 C.5.5.3 Licensing Activity Deliverables 39

C.5.6 License Administration 40 C.5.6.1 License Administration Overview Functions 40 C.5.6.2 License Administration Functions to be Performed 40 C.5.6.3 License Administration Deliverables 41

C.5.7 Marketing Program: 41 C.5.7.1 Marketing Program Overview Functions 41 C.5.7.2 Marketing Program Functions to be Performed 41 C.5.7.3 Marketing Program Deliverables 42

C.5.8 Security Related Services: 42 C.5.8.1 Security Related Services Overview Functions 42 C.5.8.2 Security Related Services Functions to be Performed 43 C.5.8.3 Security Related Services Deliverables 44

C.5.9 Information Technology and Electronic Systems 44 C.5.9.1 Information Technology and Electronic Systems Functions to be Performed 44 C.5.9.2 Information Technology and Electronic Systems Deliverables 44

C.5.10 Budget and Finance: 45 C.5.10.1 Budget and Finance Overview Functions 45 C.5.10.2 Budget and Finance Functions to be Performed 45 C.5.10.3 Budget and Finance Deliverables 46

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C.6 CFM -TYPE SERVICES (FIRM FIXED PRICE)

C.6.1 CFM-Type Services 46

C.6.1.1 CFM-Type Services Overview Functions 46

C.6.1.2 RRB/ITC 56

C.6.1.3 CFM-Type Services Deliverables 73

C.6.1.4 PERFORMANCE WORK STATEMENT 74

C.6.1.5 Scope of Work 75

C.7. DEFINITIONS 78

C.7.1 Acceptance 78 C.7.2 Additional Services 78 C.7.3 Approval 78 C.7.4 Architectural and Structural 78 C.7.5 Basic Services 78 C.7.6 Building Automation System (BAS) 78 C.7.7 Building Information Modeling (BIM) 78 C.7.8 Building Operating Plan (BOP) 78 C.7.9 Computerized Maintenance Management System (CMMS) 79 C.7.10 Consumable Parts 79 C.7.11 Contracting Officer (CO) 79 C.7.12 Contracting Officer's Representative (COR) or Designee 79 C.7.13 Contractor 79 C.7.14 Controls and Control System 79 C.7.15 Emergency Callback 80 C.7.16 Existing Deficiency List Report 80 C.7.17 Facilities Engineering 80 C.7.18 Federal Holidays 80 C.7.19 Fire Protection and Life Safety Systems 80 C.7.20 Indefinite Quantity 81 C.7.21 Miscellaneous Work 81 C.7.22 Normal Working Hours 81 C.7.23 Occupant Emergency Plan (OEP) 81 C.7.24 Operations 81 C.7.25 Predictive Maintenance 81 C.7.26 Preventive Maintenance (Scheduled and Unscheduled) 81 C.7.27 Quality Control Plan 81 C.7.28 Repair 82 C.7.29 Non-Reimbursable Repair 82 C.7.30 Reimbursable Repair 82

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C.7.31 Service Request 82 C.7.32 Systems Thinking 82 C.7.33 Tour 83 C.7.34 Watch 83

C.8. FACILITIES ENGINEERING, OPERATIONS AND MAINTENANCE SERVICES 83

C.8.1 Overview 83 C.8.2 Background 84 C.8.3 Performance Work Statement and Proposal Process 84

C.9. REFERENCES AND PUBLICATIONS 84

C.10. EXISTING DEFICIENCY INSPECTION/INITIAL DEFICIENCY LIST 85

C.11. TRANSITION PHASE 86

C.12. PHASE OUT TRANSITION PERIOD 86

C.13. PUNCH LIST COMPLETIONS AND WITHHOLDING OF FINAL PAYMENT 86

C.14. GENERAL AND ADMINISTRATIVE REQUIREMENTS 87

C.14.1 Staffing and Ability to Communicate 87 C.14.2 Communication Equipment 87 C.14.3 Service Request and Administrative Support /Customer Service Desk - Reserved 88 C.14.4 Use of Government Furnished CMMS 88 C.14.5 Quality Control Program 89

C.15. PERFORMANCE REVIEW MEETINGS 90

C.16. MONTHLY PROGRESS AND COMMUNICATION PROGRAM 90

C.17. SITE SPECIFIC REFERENCE LIBRARY AND RECORDS MANAGEMENT 91

C.18. BUILDING MANAGEMENT SUPPORT SERVICES 91

C.19. RESERVED 91

C.20. EQUIPMENT INVENTORY 91

C.21. EQUIPMENT REPAIR ASSESSMENT 92

C.22. BUILDING OPERATING PLAN 92

C.22.1. Components of the Building Operating Plan 92

C.23. EMERGENCY SHUTDOWN INSTRUCTIONS AND TOUR CHECKLISTS 95

C.24. LABELING OF ELECTRICAL CIRCUITS AND EQUIPMENT 95

C.25. OPERATIONAL REQUIREMENTS 95

C-5

C.25.1 General 95 C.25.2 Extended Operating Hours 95 C.25.3 Continuity of Operations (COOP) 96 C.25.4 Tenant Environment 96 C.25.5 Energy Conservation Plan 96 C.25.6. Healthy Building Commissioning, Recommissioning Services 97 C.25.7. Above-Standard Coverage Requirement - Reserved 98

C.26. SERVICE REQUESTS 98

C.26.1 General 98 C.26.2 Emergency Service Request and Callback Response 98 C.26.3 Urgent Service Request Response 99 C.26.4 Routine Service Request Response 99 C.26.5 Reimbursable Response 99

C.27. TOURS 100

C.27.1 General 100 C.27.2 Operating Logs and Tour Check Sheets 100 C.27.3 Condensate Pans 100 C.27.4 Proactive Facility Tours 100 C.27.5 Typical Tour Frequencies may include: 101

C.28. DEMAND RESPONSE PROGRAMS 101

C.29. PROTECTION AND DAMAGE 101

C.30. KEY CONTROL AND FLAG RESPONSIBILITIES 102

C.31. DISRUPTIVE OR HAZARDOUS TOOLS 103

C.32. DISRUPTION TO UTILITIES, LIGHTING, OR SPACE CONDITIONING 103

C.33. PLUMBING AND RESTROOMS 103

C.33. MAINTENANCE PROGRAM 103

C.33.1 General 103 C.33.2 Maintenance Standard 104 C.33.3 Maintenance Program Proposal and Documentation 106

C.33.4 BAS 106

C.33.4.1 Operations 106 C.33.4.2. BAS Control Systems and Upgrades 107 C.33.4.3 BAS Alarms 107 C.33.4.4 GSA Hosted System Requirements 107

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C.33.4.5 Excepted Systems Requirements (not on GSA’s system infrastructure) 108 C.33.4.6 Testing/Inspecting 109 C.33.4.7 Reporting 109

C.33.5 Security Features 110 C.33.6 Irrigation Systems 110

C.34. WATER TREATMENT 110

C.34.1 General 110 C.34.2 Tolerances 110 C.34.3 Initial Report and Development of Program 110 C.34.4 Monthly Testing 111

C.35. OIL ANALYSIS AND OIL CHANGES 111

C.35.1 Periodic Oil Analysis 111 C.35.2 Oil and Refrigerant Additives 111

C.36. LAMPS AND BALLASTS 111

C.37. ARCHITECTURAL AND STRUCTURAL SYSTEMS MAINTENANCE 112

C.37.1 Interior Signage and Directories 113 C.37.2 Finishes Maintenance 113 C.37.3 Historic Building Preservation 113

C.38. REPAIRS 114

C.38.1 General 114 C.38.2 Non-Reimbursable Repairs 114 C.38.3 Reimbursable Repairs 115 C.38.4 Approval of Reimbursable Work 115 C.38.5 Invoicing 115 C.38.6 Ordering Repairs from Outside Source 116 C.38.7 Force Majeure (Acts of God) 116 C.38.8 Warranties 116 C.38.9 Quality of Materials and Replacement Parts 116

C.39. SAFETY AND ENVIRONMENTAL MANAGEMENT 117

C.39.1 General 117 C.39.2 Scheduling and Recordkeeping 117 C.39.3 Refrigerant Control and Certification 117 C.39.4 Air Quality Management District (AQMD) Operating Permits 118 C.39.5 Underground Storage Tanks (USTs) 118 C.39.6 Hazardous Universal/Regulated Waste 119 C.39.7 Facility Hazards 120

C-7

C.39.8 Workplace Safety 120 C.39.9 Electrical Safety 120 C.39.10 Fall Protection 120 C.39.11 Powered Platforms 120 C.35.12 Lockout/Tagout 120 C.39.13 Confined Spaces 121 C.39.14 Asbestos Management 121 C.39.15 Hazardous Materials 121

C.39.15.1 Safety Data Sheets (SDS) 121 C.39.15.2 Disposition of Hazardous Waste 122 C.39.15.3 Environmental Report 122

C.39.16 Boiler/Pressure Vessel Operation and Inspection Standards 122 C.39.17 Backflow Prevention Devices 123 C.39.18 Potable Water Systems 123 C.39.19 Annual Potable Water Testing 123 C.39.20 Labeling and Signage 124 C.39.21 Above Ground Storage Tanks (AST’s) 124 C.39.22 Spill Prevention, Control and Countermeasure Plan 124 C.39.23 Used Oil 124 C.39.24 Fuel Oil 124 C.39.25 Roof Anchorage Points 125 C.39.26 Stormwater Management and Systems 125

C.40. FIRE PROTECTION, LIFE SAFETY EQUIPMENT AND SYSTEMS 125

C.40.1 General 125 C.40.2 Fire Alarm System 126 C.40.3 Water-Based Fire Suppression Systems 127 C.40.4 Fire Doors and Other Opening Protectives 129 C.40.5 Fire and Combination Fire/ Smoke Dampers 129 C.40.6 Smoke Doors and Other Opening Protectives 130 C.40.7 Smoke Dampers 131 C.40.8 Portable Fire Extinguishers 131 C.40.9 Smoke Control Systems 131 C.40.10 Smoke Management Systems 132 C.40.11 Emergency and Standby Power Systems 132 C.40.12 Emergency Lighting and Exit Signage 133 C.40.13 Fire Alarm Monitoring 133

C.41. RESERVED 133

C-8

C.42. TECHNICAL PROGRAM AND PROJECT SUPPORT 133

C.42.1. Alteration Project Assistance 134 C.42.2. Project Management Assistance 134 C.42.3.Specialized Asbestos Services 134

C.42.3.1 Asbestos Sample and Test 135 C.42.3.2 Pre-Alteration Asbestos Assessment Services 135

C.42.4 Ancillary Repair & Alteration Services 136

C.43. Reserved 137

C.44. Use of Subcontractors 137

C.44 Miscellaneous Performance Items: 138 C.44.1 Miscellaneous Performance Items Functions to be Performed 138 C.44.2 Miscellaneous Performance Items Deliverables 139 C.44.3 Activation Performance Items: 140

C.44.3.1 Scope 140 C.44.4 Activation Performance Items Deliverables 141

C.45 Option Period - Transition-Out Period 141 C.45.1 Contract Transition Overview Functions 141 C.45.2 Transition-Out Deliverables 142

C.46 Option Period - Close-Out Period 142 C.46.1 Contract Close-Out Overview Functions 142 C.46.2 (Contract Close-Out) Deliverables 142

Requirement 142 C.47 Other Direct Costs (ODC) 143 C.48 Contractor Purchasing System Review (CPSR) C.49 Award Fee Plan

C-9

C.1. RRB/ITC Background and Scope

C.1.1 Background Of The Ronald Reagan Building & International Trade Center

In 1987, Congress enacted the Federal Triangle Development Act authorizing the construction of a Federal complex with an international culture and trade center component. The legislation also proposed consolidation of several federal agencies in one location. Construction began in 1990 and the Ronald Reagan Building and International Trade Center (RRB/ITC) was dedicated on May 05, 1998.

The RRB/ITC is GSA’s largest building at 3.9 million gross square feet; it is located at 1300 Pennsylvania Avenue NW, Washington, DC 20004, and houses approximately 7,000 public and private sector employees. It is open 365 days of the year 24 hours a day, welcoming nearly one million visitors each year. It stands nine stories above grade and five stories below, and houses the district’s largest parking garage. It has tunnels to the Commerce building and the Federal Triangle Metro station. It is truly a mixed use public federal building balancing the with security measures that change as the external security environment requires.

The RRB/ITC has been operating with an International Trade Center contractor running all aspects of the ITC program/mission; a CFM contractor handling the building’s overall O&M needs, and a third contractor cleaning the federal tenant areas. This SOW combines the ITC operations with the O&M responsibilities as described below. Cleaning of federal space will continue to be provided by a separate provider.

C.1.1.1 The International Trade Center The Federal Trade Program (FTP) is a unique mission for this building, and support of the program falls within the roughly 1.2 million square feet (sf) of the building, in what is referred to as the International Trade Center (ITC). The FTP was created to assist American companies in the global marketplace and provide facilities that promote all business sectors, with special attention to small and medium-sized businesses. Activities and tenants in these areas support the Federal Trade Program by conducting private and public trade promotion and financing activities on site. The program is financially viable as a result of generating revenue from the ITC’s activities.

Three main floors of the building (Concourse, Ground and Mezzanine) are accessible to the public and contain much of the special ITC space -- exhibit halls, conference center, amphitheater, food court, retail areas, etc. There are also five separate office tower lobbies on the ground floor. Four lobbies support the federal tenants and one, the North Tower, provides access to the private-sector offices. Private tenants include over forty private-sector companies.

In addition, the building environs provide several substantial outdoor areas including Daniel Patrick Moynihan Place, the Woodrow Wilson Plaza and the 14th Street Plaza. Finally, there is a large, 4 floor, 1950 space parking garage to manage as part of this contract.

C-10

C.1.1.2 The Ronald Reagan Federal Building The RRB/ITC houses two federal agency headquarters - the United States Agency for International Development and the U.S. Customs and Border Protection; the Environmental Protection Agency, the Woodrow Wilson International Center for Scholars, and the Department of Commerce USA Trade Information Center also reside within. ITCM will manage all O&M services for such tenants as well as for the entire facility.

C.1.1.3 RRB/ITC Security The Department of Homeland Security’s Federal Protective Service (DHS/FPS) provides security at the RRB/ITC and manages the Physical Security Officers contract. It provides security at all pedestrian and parking garage entrances, the building’s interior spaces, loading docks and exterior grounds. Delivery vehicles are screened at an off site location prior to being allowed entry to the garage or any of the 26 loading docks. The ITCM must adhere to all security requirements in place which may change due to external conditions.

C.1.2 The ITC Planning Goals

The ITC planning goals require that the following be achieved:

● Facilitate and support a Federal Trade Program designed to enhance the exchange of American goods and services in the international marketplace;

● Enhance the vitality of Pennsylvania Avenue and its environs;

● Create a pedestrian link between the National Mall and the city’s central business district;

● Create a facility that provides a visual testimony to the dignity, enterprise, vigor, and stability of the American Government; and

● Operate at a level sufficient to support the ITC’s activities.

Each goal is further described below:

“Facilitate and support a Federal Trade Program designed to enhance the exchange of American goods and services in the international marketplace”

Resource Consolidation The ITC brings together the vast resources of the Federal Government, in partnership with state and local entities, regional organizations, trade associations, other World Trade Centers, representatives of Foreign Governments, and elements of the private sector to assist American companies so they can successfully compete in the international marketplace.

Areas of Focus Additionally, the ITC provides assistance to American companies in the global marketplace and promotes business sectors with special attention to small and medium-sized businesses.

National Network

C-11

The ITC develops and maintains a national and international network that helps American companies expand their presence overseas, including networking with the World Trade Center Association and its worldwide membership.

Informational Resource The ITC provides market and regulatory information, sources of finance, and trade advocacy designed to enable American businesses access to public and private-sector trade and investment information and services.

“Enhance the vitality of Pennsylvania Avenue and its environs”

Expand Liveliness The ITC enhances the liveliness of the downtown area to the north side of Constitution Avenue. The ITC will further facilitate the vitality and activity of the Pennsylvania Avenue corridor.

Becoming a Destination The ITC is a destination that draws both local and out-of-town business people and tourists to the area.

Evening & Weekend Activity The ITC’s public and conference center spaces accommodate special events in the ITC and are utilized as a catalyst for activity beyond the typical work day or work week schedule.

Parking Access The ITC’s provision in the founding legislation provides for ample public parking to develop and support ITC activities. The parking facility encourages visitation to the ITC and the area’s numerous restaurants, theaters, shops, and museums, particularly after the work day and on the weekends.

Activation of the Plaza The ITC utilizes its vast open areas around the building to enliven the building and its environs both during the work day and at other times to make the Plaza a focal point that generates more activity in the area.

“Create a pedestrian link between the National Mall and the city’s central business district”

Maximize Movement The ITC facilitates and maximizes the pedestrian movement between the commercial developments to the north of Pennsylvania Avenue and the museums, monuments, public buildings and the National Mall on the south side of the Avenue.

Inviting to the Public

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The ITC is inviting the public and promotes exciting and diverse activities that help provide for and facilitate this vital link between the commercial downtown neighborhoods and the National Mall area.

“Create a facility that provides a visual testimony to the dignity, enterprise, vigor, and stability of the American Government”

Building Style The ITC reflects the finest in contemporary American architectural thought. It is compatible with the other buildings in the vicinity, most of which were built in the earlier part of the 20th century, and yet suggest the excitement and diversity of the activities inside.

Building Operation The RRB/ITC is to remain efficient, economical, and of an architectural style and form which is distinguished, providing a visual testimony to the dignity, enterprise, vigor, and stability of the American Government.

Building Cleaning and Maintenance The ITC is cleaned and maintained by the ITCM contractor at the highest quality standards to ensure the facility is kept in a manner consistent with its impressive design. The ITC is to remain a well preserved testimony to the dignity and stability of the American Government.

“Operate at a level sufficient to support the ITC’s activities”

Maximize the Return on the Government’s Investment The ITC return of the Government’s investment in the creation, development, management, and on-going operation of the ITC shall be maximized to its fullest potential to support the ITC’s activities.

Self-Sufficiency The ITC must be financially viable and does not operate with annually appropriated funds.

C.1.3 Summary of the ITC

The International Trade Center (ITC) component of the RRB/ITC is used as a venue to promote programs in the international community to create and enhance opportunities for American trade, commerce, communications and cultural exchanges with other nations. It includes approximately

1.2 million square feet of interior space including conference and events center space, private sector office space, a food court, cafes, parking garage, retail, a museum, and building common area space.

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The ITC’s four acres of exterior public use space include the Daniel Patrick Moynihan Place, the Woodrow Wilson Plaza and the 14th Street Plaza. The ITC is designated as the World Trade Center Washington, DC by the World Trade Centers Association. The ITC has an active trade promotion program and has become a nexus for international trade in the United States.

The ITC also manages licensing, marketing, budget and finance operations, construction, ITC security coordination, information technology, cleaning, maintenance & repair services. Note:

the Key Program areas for managing and operating the Center are further articulated under Section C.3, while maintenance and repair services are found in section C.6.

C.1.3.1 ITC Related Spaces

General Overview The ITC space consists of three major components that vary greatly in space type, space use, term of the use, and location of the space. The first component is approximately 500,000 square feet in size, on three public levels (concourse, ground, and mezzanine) and includes the North Tower office space. The second component is the four level parking garage and the third consists of the outdoor plaza areas.

Long-term Tenants Some of the ITC space has been set aside for long-term space use. These users occupy space under sublicense agreements with the ITCM typically for office, retail, and storage purposes.

Short-term Users The conference and event venue spaces are for short term use. These users hold a contractual agreement between the conference holders and the ITCM.

Parking Garage The ITCM manages parking on the B1-B4 levels. Within these levels there are parking attendant workstations, revenue gates, secure ‘caged’ parking, cashier booths and circulation space. There is also a dedicated child care center drop off lane and loading docks areas. Levels B1 and B2 are designated for transient parkers, while levels B3 and B4 are for monthly parkers.

Loading Docks There are 26 loading docks in the building to be managed under this contract. Twelve are currently assigned to the ITC with four (4) supporting the food court, two (2) supporting the ballroom, four (4) supporting the North tower, one houses a waste compactor and one for major food load-ins. The balance of the docks support the federal tenants.

Support Spaces Some ITC space is set aside for support spaces. Typical uses include kitchen and pantry areas, dish-room areas, event staging and support areas, inventory and records

C-14 storage areas, concierge desks, circulation and access ways, emergency egress, ITCM staff support and office areas, artwork display areas, signage and display areas, and other areas of similar support.

Law Enforcement Interaction Close, seamless coordination with the Federal Protective Service (FPS), the FPS Physical Security Officers contractor, and the U.S. Secret Service is essential to the operation of the ITC. Due to special event needs, emergencies, or external events near the building, some areas of the garage or elsewhere may be closed and conference center activity management must coordinate with such activities.

C.2. Scope of the International Trade Center Manager (ITCM) Effort

The International Trade Center Manager contractor (ITCM) shall be responsible for managing and operating all of the ongoing daily International Trade Center (ITC) activities and programs.

The ITCM shall be required to conduct, coordinate and integrate the delivery of all the required services set forth in this Statement of Work to ensure the continuing success of the ITC.

The ITCM contractor’s activities/events shall not impact the federal or private sector tenants.

The ITCM’s construction projects and any other potentially disruptive work shall be closely evaluated and planned for no impact to tenants or the other ITC operations. The ITCM shall take into consideration the types of events, timing of events, traffic and noise impact of events or groups in the building when evaluating prospective event contract agreements and conducting routine or temporary work and services. The ITCM’s event management and other activities shall be flexible and managed in a way that is responsive to unplanned events, emergencies or other disruptions.

In addition, the ITCM contractor shall coordinate activities with the General Services Administration (GSA), the Federal Protective Service (FPS), the RRB/ITC Federal agencies, other GSA and FPS contractors, and other entities and authorities. The ITCM shall:

● Fulfill the building’s planning and legislative goals (stated above).

● Strengthen GSA’s ability to fulfill its mission.

● Sustain the viability, quality and continuous improvement of the ITC operation.

● Ensure the ITC is financially viable. That is, the ITC must operate with revenue directly generated by the ITC activities.

C.3. Contract Overview The Government intends to award a hybrid contract that includes firm fixed price and cost plus-award-fee elements. Operation and Maintenance services as per from C.6 thru C.44 shall be a fixed-price line item.

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C.3.1 Key Program Areas The various integrated functional activities for the ITC are briefly presented below. Each one is described in more detail later in this document. The ITCM shall perform the following:

C.3.1.1 International Trade Promotion Create and enhance opportunities for American trade, commerce, communications, and exchanges with other nations.

C.3.1.2 ITC Conference Center Support Do all sales, booking, event setup/tear-down services; provide the exclusive catering services on site for all event holders requiring food and beverage and event services.

C.3.1.3 Parking Garage Operation Operate a parking garage and fully staff, manage, collect, account, and deposit money on behalf of the Government. In addition, provide valet parking, issuance of permits, payment of taxes on the Government’s behalf and onsite parking arrangements.

C.3.1.4 Construction Management Provide ITC tenant-related, construction build out services, building space repair and alterations and ITC build-out/construction services.

C.3.1.5 Licensing Provide office and retail brokerage services including marketing space, executing transactions and related legal services

C.3.1.6 License Administration Enforce all legal and functional responsibilities relating to administration of each ITC tenant license and any relevant building policies. In addition, collect rents, apply escalation terms and enforce license contract provisions.

C.3.1.7 Marketing Promote and market all aspects of the ITC program, design and fabricate marketing and signage materials. Suggested promotional aspects are as follows: produce brochures, collateral materials, exterior and interior advertising, maintain and update website, develop radio and newspaper ads, special event promotion, press releases and directional signage.

C.3.1.8 Security-Related Services/Law Enforcement Interaction Close, seamless coordination with the Federal Protective Service (FPS), the FPS Physical Security Officers contractor, the GSA, and oftentimes the U.S. Secret Service is essential to the operation of the ITC. This includes coordinating tenant security requirements for ITC tenants:

conducting all background checks as required by the Government including HSPD-12 requirements, RRB/ITC badge processing for tenants, subcontractors, and employees;

responding to alarm and emergency incidents, reporting internal/external building space and parking garage issues, reporting suspicious persons, conveying delivery requirements (use of an off site truck screening area is mandatory), coordinating such deliveries, coordinating regular &

C-16 special event security, conducting emergency response, and performing information and document security checks and protocol.

C.3.1.9 Information Technology and Electronic Systems Manages Private Branch Exchange(telephone system), wireless fidelity, and other cable and telecommunications requirements as well as provide IT and internet services to event holders as needed.

C.3.1.10 Budget and Finance Handle collecting, accounting, reporting, depositing, tracking, auditing and verifying all Government monies for the ITC Program.

C.3.1.11 Complete Facilities Maintenance (CFM) Type Services Conduct exterior and interior cleaning services including janitorial (excluding within federal tower spaces), pest control, snow & ice removal, landscaping; all O&M services (minor building repairs of the RRB spaces (interior and exterior), conference center, office, retail, food court, and loading dock. These services include HVAC, electrical, plumbing, and vertical transportation systems throughout the entire RRB complex.

C.3.1.12 Miscellaneous Program Support Any and all other activities required to successfully perform the ITCM contract such as project coordination, branding, employee contact and training information, inventory, hazardous materials and uniforms.

C.3.1.13 Activation Any and all activities, events and entertainment that will be conducted by the ITCM to enhance and liveliness of the ITC and downtown areas. Perform activities to draw the public’s attention to the exterior and the interior areas of the building beyond what is offered to conference center event holders.

If additional key performance areas are required to reflect how the ITCM shall perform all elements of the scope, the ITCM shall add or alter this pre-defined structure only after prior GSA review and approval of these changes. Additional requirements for Operations and Maintenance are detailed in sections C.6 of this document.

C.4. Transition and Base Period There is a sixty day transition period that shall serve as a transition period for the New ITCM.

The New ITCM shall ensure that all organizational planning and business startup activities are conducted to enable the ITCM to operate at full capacity on the first day of the Base Period for implementation. Start-up activities shall also enable key deliverables to be reviewed and approved by the GSA. The New ITCM shall coordinate with the current/existing ITCM to transition all documents, files, and records of all aspects of the trade center’s operation into its care and responsibility. The ITCM shall achieve the following objectives:

Objective One: The ITCM shall plan and execute all activities necessary to ensure it can perform at full capacity on the first day of (Base) Period 1.

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Objective Two: The ITCM shall produce deliverables to satisfy all facets of the subsequent Option Periods 1 through 7, management and operation of the ITC.

C.4.1 Deliverables The set of deliverables completed during the base period are the basis for completing planning and operational activities to be executed during the implementation of the base period and planned for the 7 - one year option periods.

The set of deliverables developed can be updated based on the ITCM’s experience.

With the exception of the weekly meeting notes, monthly progress reports and quarterly contract management review information, each deliverable shall be presented in draft form to the Contracting Officer Representative (COR) (and any other appropriate stakeholders). The COR will coordinate feedback among the stakeholders and provide comments within ten business days to the contractor.

All deliverables are subject to prior review and acceptance by the GSA prior to the final submission due date.

All deliverables shall be provided in electronic format, unless otherwise indicated. Briefings and graphics shall be provided in Microsoft PowerPoint (current version). Other deliverables shall be provided in MS Word, Excel Spreadsheet (current operating equivalent version), or in PDF as appropriate. See Section D for Packaging and Marking requirements.

C.4.1.1 Ownership of Deliverables

Any and all deliverables relating to or arising out of the performance of this contract (including Transition, Base and Option periods) shall remain or become the exclusive property of GSA.

The ITCM shall have no right, title or interest in any deliverable, and as such, the ITCM agrees it shall have no right to asserts, claim, represent or demand any deliverable is confidential, proprietary and/or trade secret information or the result of employee proprietary or confidential business practices and methodologies. The ITCM agrees it shall not mark any deliverable as confidential, propriety and/or trade secret information or redact any information. The ITCM agrees that GSA, as the exclusive owner of the deliverables, has the absolute right to release, distribute, copy, reproduce, publish, etc. the deliverables for any purpose and in any manner as it sees fit. Should the ITCM mark any deliverable as confidential, proprietary and/or trade secret, the marking(s) will have no legal effect and GSA shall have no obligation to challenge the marking(s). The ITCM’s failure to comply with this section will result in a material breach of contract subject to termination for default under FAR 52.249-6 Termination (Cost Reimbursement).

"Deliverable" is used in the broadest possible sense and includes anything that may be considered to be a tangible thing, and includes without limitation any written, printed, typed, photocopied, photographed, recorded or otherwise reproduced or stored communication or

C-18 representation, whether composed of letters, words, numbers, data, pictures sounds or symbols, or any combination thereof. Document includes without limitation, correspondence, memoranda, notes, records, letters, telegrams, messages, studies, analyses, contracts, agreements, licenses, working papers, accounts, analytical records, reports and/or summaries of investigations, press releases, comparisons, books, calendars, diaries, articles, pamphlets, circulars, bulletins, notes, drawings, diagrams, instructions, notes of minutes of meetings or communications, electronic mail/messages and/or "e-mail," instant messaging, questionnaires, surveys, charts, graphs, spreadsheets, films, tapes, disks, data cells, print-outs of information stored or maintained by electronic data processing or word processing equipment, all other data compilations from which information can be obtained including, without limitation, electromagnetically sensitive storage media such as CDs, DVDs, memory sticks, floppy disks, hard disks, and magnetic tapes, and any preliminary versions, as well as drafts or revisions of any of the foregoing whether produced by the ITCM, GSA or anyone else.

C.4.1.2 Weekly Meeting Notes The ITCM contractor shall provide notes of the weekly meetings that discuss conference schedule, costs, revenues, leasing, project management, finance issues, resolution of open issues, and other issues of concern for that week.

C.4.1.3 Monthly Progress Reports The ITCM contractor shall provide Monthly Progress Report that consists of two parts:

Part One: A general review of all ITCM operations that consists of:

1. A narrative review of work accomplished during the reporting period and/or significant events.

2. Deliverables submitted and accepted.

3. Problems areas, their resolution and measures to prevent re-occurrence.

4. Anticipated activity for the next reporting period.

5. Description of any unique services provided.

6. Any unresolved activities and issues

Part Two: A specific review of each Key Program Area that consists of:

1. A narrative review of work accomplished during the reporting period and/or significant events.

2. Deliverables submitted and accepted.

3. Problems areas, their resolution and measures to prevent re-occurrence.

4. Anticipated activity for the next reporting period.

5. Description of any unique services provided.

C.4.1.4 Quarterly Contract Management Review (CMRs) The ITCM shall provide a high-level summary briefing of the monthly reports including issues, trends, opportunities and concerns for further discussion and action in the next quarter. These shall occur throughout the life of the contract.

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C.4.1.5 Detailed Transition Period and Contract Operational Plans The ITCM shall provide operational plans that will detail all Transition-In and Implementation operational activities. Key program areas shall be identified and include the ITCM’s strategy relating to program success as well as a Transition staffing startup plan and a Transition and Implementation staffing and operational plans. The marketing and garage operations shall require plans, and approved budgets from GSA prior to starting the Base Period (Implementation). The Conference Center, Parking Garage, and Office and Retail Licensing Operations shall include an Implementation Period pro forma revenue projection plan that shall represent the total amount the ITCM is anticipating remitting to the GSA. Each operational plan shall contain the following:

a. Descriptions of each program area

b. Staffing Plan for each program area

c. Budget plan

NOTE: Each of these Operational Plans shall be a direct extension of the framework described in the contractor’s proposal.

C.4.2 Operational Plan Aspects Each Key Program Area (described above) shall include the following elements and describe the ITCM strategy for each program area and detail how these operational areas shall interact on the 30th day of Base Period.

● Organizational composition chart

● All program functions to be performed

● Strategy for developing, marketing, and implementing each key program area

(listed above) as well as the means to assess the subsequent performance.

● Interrelationships among program areas and their functional activities.

● Program area performance timelines.

C.4.2.1 Staffing Plan The ITCM shall include a detailed staffing plan to address labor required to perform each operational plan. This staffing plan shall clearly explain work performed by all ITCM employees and subcontractors located within each key program area and shall reflect how each employee/subcontractor achieves the contract requirements for activities which are revenue generating and the activities that will be paid on a reimbursable basis according to the agreed upon annual budget.