Amend 03 - Section M.pdf

Solicitation 47PG0121R0005, Section M Page 1 of 16

Table of Contents

SECTION M - EVALUATION FACTORS FOR AWARD

M.1. - FAR 52.212-2, EVALUATION—COMMERCIAL ITEMS

M.2. - TECHNICAL PROPOSALS

M.2.1 – MANAGEMENT PLAN

M.2.1.1 Description:

M.2.1.2.A Management Approach:

M.2.1.2.A.1 Staffing Plan:

M.2.1.2.A.2 Staffing Plan Submission Requirements:

M.2.1.2.A.3 Monthly Progress and Communications Plan:

M.2.1.2.A.4 Monthly Progress and Communications Plan Submission Requirements:

M.2.1.2.A.5 Quality Control Plan:

M.2.1.2.A.6 Quality Control Plan Submission Requirements:

M.2.1.2.B: Technical Approach M.2.1.2.B.1 Preventive/Predictive Maintenance (PM) Plan:

M.2.1.2.B.2 PM Plan Submission Requirements:

M.2.1.2.B.3 NCMMS Usage and Data Management Plan:

M.2.1.2.B.4 NCMMS Usage and Data Management Plan Submission Requirements:

M.2.1.2.B.5 BAS Monitoring, Usage, and Maintenance Plan:

M.2.1.2.B.6 BAS Monitoring, Usage, and Maintenance Plan Submission Requirements:

M.2.2 - PRIOR EXPERIENCE

M.2.2.1 Description:

M.2.2.2 Prior Experience Submission:

M.2.3 - PAST PERFORMANCE

M.2.3.1 Description:

M.2.3.2 Past Performance Submission:

M.2.4 - SITE INSPECTION

M.2.4.1 Description:

M.2.4.A Site Visit Inspection Submission Requirement:

M.2.5 – FAVORABLE ASPECTS

M.3. - PRICE EVALUATION

M.3.1 Description:

M.3.2 CALCULATED TOTAL EVALUATED PRICE:

M.4. - FAR 52.217-5, EVALUATION OF OPTIONS

M.5. - WRITTEN NOTICE OF AWARD

M.6. - IN THE EVENT OF EMERGENCY

M.7. - SPECIAL STANDARD(S) OF RESPONSIBILITY

M.8. – FORM: PRIOR EXPERIENCE

M.9 – FORM: PAST PERFORMANCE REFERENCE INFORMATION

M.10. – FORM: SITE INSPECTION VERIFICATION

M.11 – GOOGLE FORM EXAMPLE

Solicitation 47PG0121R0005, Section M Page 2 of 16

SECTION M - EVALUATION FACTORS FOR AWARD

M.1. - FAR 52.212-2, Evaluation—Commercial Items

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

Technical Evaluation Factors Weight

Management Plan (M.2.1) 6065

Prior Experience (M.2.2) 15

Past Performance (M.2.3) 2015

Site Inspection (M.2.4) 05

Technical and past performance, when combined, are significantly more important than price.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

M.2. - TECHNICAL PROPOSALS

In order to receive maximum consideration in the technical evaluation process, the The offeror’s technical proposal

MUST address all of the areas outlined below. Failure to address all of the areas may result in your proposal being removed from consideration. The Government is looking for unique and creative solutions to providing the services identified within the solicitation. Proposals may receive additional consideration for items/aspects that provide positive benefit or advantage to the Government. Technical proposals are evaluated in accordance with Federal

Acquisition Regulation (FAR) Subpart 15.3 procedures.

M.2.1 – MANAGEMENT PLAN

Ratings for the Management Plan will be based on a scale of Unacceptable -> Acceptable -> Very Good ->

Excellent, with Unacceptable equaling a numeric score of “0” and Excellent equaling a numeric score of “5”.

M.2.1.1 Description:

This factor addresses the Contractor’s overall approach and commitment to managing the contract and accomplishing the objectives of this requirement. Offerors are encouraged to provide innovative solutions that provide a positive benefit or advantage to the Government, which may be viewed favorably. The Government has the right to incorporate all or part of the Contractor’s proposed Management Plan. If incorporated, the Management

Plan will be binding upon the Contractor and the Government. This factor is comprised of a Management Approach and a Technical Approach, as further described below.

M.2.1.2.A Management Approach:

The Management Approach addresses how the Contractor intends to manage the contract in order to successfully accomplish the requirements of the Performance Work Statement. Proposals will be evaluated on the extent to which they provide adequate staffing and communications, as detailed below:

Solicitation 47PG0121R0005, Section M Page 3 of 16

M.2.1.2.A.1 Staffing Plan:

The Staffing Plan addresses how the Contractor intends to accomplish the requirements of the PWS using in-house and subcontracted resources. Proposals will be evaluated on the extent to which they propose to (1) provide for the maintenance of a qualified workforce; (2) ensure adequate and efficient resource coverage at all locations under this contract; and (3) minimize operational disruption as a result of contractor employee turnover and other constraints to employee availability.

M.2.1.2.A.2 Staffing Plan Submission Requirements:

The Staffing Plan should include:

▪ Positions, their titles, responsibilities, and physical locations.

▪ Training/certifications to be pursued for each position identified

▪ Subcontractors/Contractor Team Arrangements (CTA) that will be used and their areas of responsibility.

▪ Description of how the contractor plans to recruit and retain personnel, particularly key personnel.

▪ Description of how the contractor plans to fill vacancies as a result of attrition, including a proposed schedule for recruitment, selection, training, and transition.

▪ Description of how the offeror will manage resources with a union agreement.

▪ Description of how resources will be shared amongst the buildings and on campus.

▪ Overall approach, priorities, and the work to be accomplished during the transition phase

NOTE: After award, the Contractor shall be obligated to adhere to the minimum qualifications for each position. No changes to specific personnel proposed for key positions may be made without the Government’s consent.

M.2.1.2.A.3 Monthly Progress and Communications Plan:

The Monthly Progress and Communications Plan addresses how the Contractor intends to communicate with GSA staff and other stakeholders. Proposals will be evaluated on the extent to which the plan proposed ensures (1) all concerned parties are informed and up to date on all building projects and issues; (2) the Contractor’s plan facilitates strategic and tactical planning; and (3) pertinent information is systematically documented and provides for greater ease of access for personnel.

M.2.1.2.A.4 Monthly Progress and Communications Plan Submission Requirements:

The Monthly Progress and Communications Plan should include the Contractor’s method for providing the GSA staff and other stakeholders with accurate monthly progress information describing the status and impact of all current and future contract and asset programs including custodial and mechanical, projects, energy usage, tenants, etc. The Contractor should articulate specifics on how this update will be accomplished, including the information to be provided, goals and objectives.

M.2.1.2.A.5 Quality Control Plan:

The Quality Control Plan addresses how the offeror intends to ensure the quality of services performed under this contract. Proposals will be evaluated on the extent to which they provide for the continued operation of equipment and services, prevention of potential disruptions to equipment and services and the timely performance of required repairs and any other corrective action.

M.2.1.2.A.6 Quality Control Plan Submission Requirements:

The Quality Control Plan should detail the Contractor’s methods, frequencies, documentation, and remedies for ensuring that work performed is of the highest quality. It should describe the procedures for correcting problems and addressing Quality Assurance findings. The plan should be tailored to address the different requirements of the

PWS, including custodial, mechanical, elevators, and other PWS requirements.

M.2.1.2.B: Technical Approach

The Technical Approach addresses the Contractor’s overall approach as to how the offeror intends to perform the work described in the PWS as well as the Contractor’s understanding of the PWS requirements. Proposals will be evaluated on the extent to which they provide adequate preventive/predictive maintenance, NCMMS usage and data management, repair management, project management and alteration project assistance, and energy conservation, as detailed below:

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M.2.1.2.B.1 Preventive/Predictive Maintenance (PM) Plan:

The PM Plan addresses how the offeror intends to ensure all equipment and systems covered under the scope of the

PWS requiring a PM procedure, tour, inspection, and/or testing is continually accounted for, scheduled, documented, and completed as scheduled each month. Proposals will be evaluated on the extent to which the plan demonstrates an effective, compliant, and efficient operation and maintenance of all equipment and systems while ensuring maximum equipment life and minimum downtime. Plans that successfully and holistically integrate the use of the Government’s CMMS, customer service desk operations, quality control, and other aspects of the

Contractor’s programs are viewed favorably.

M.2.1.2.B.2 PM Plan Submission Requirements:

The PM plan should detail the Contractor’s approach for ensuring all equipment and systems covered under the scope of the PWS requiring a PM procedure, tour, inspection, and/or testing is continually accounted for, scheduled, documented, and completed as scheduled each month. The plan should articulate how the Contractor’s approach will provide for the efficient operation of all equipment and systems; maximum equipment life; minimum downtime for accomplishing procedures, and a system that identifies equipment requiring upgrades or replacement, and warranty management. The plan should detail the Contractor’s approach to using the 2018 GSA Maintenance Guide, any deviations and the rationale for doing so. The plan should detail what equipment will receive tours, the frequencies, the methodology for documentation, and the application of data in efficient operations. The Contractor should articulate specifics on the employee(s) using the BAS system, the training they will receive, the ways they will use the system and associated benefits, any subcontractor(s) and the support they will provide quantified in hours and associated services.

M.2.1.2.B.3 NCMMS Usage and Data Management Plan:

The NCMMS Usage and Data Management Plan addresses how the offeror intends to use and manage the NCMMS system and facility database. Quotes Proposals will be evaluated on the extent to which the plan demonstrates quality control, usage management, and system integration of accurate and reliable data within the system as well as information captured outside of the system.

M.2.1.2.B.4 NCMMS Usage and Data Management Plan Submission Requirements:

The offeror shall provide credential and/or training plan for the employee managing NCMMS for the contractor and how they will be utilized, i.e., services provided on location or remotely. The NCMMS usage and management plan shall detail intended daily usage, data validation and quality control management methodology and timeline for inventory verifications, and reports integration with other program areas. This shall include but not limited to, subcontract work, records documentation, equipment maintenance, locations and inventories, warranty information, job plans, preventive maintenance plans and tracking, O&M manuals, reports, systems inspection, tour sheets, operating logs, safety plans, quality control inspections, Work Orders, Work Order close out, miscellaneous hours information, Overtime Utilities information, all tests, equipment photos, certifications, meter readings, permits, existing deficiency reports, initial deficiency reports and other records required by current and future policies. The

Contractor must use the NCMMS to validate and update the equipment inventory and all locations where Contractor work occurs on a continuous basis including an annual certification that the equipment inventory is up to date and complete.

M.2.1.2.B.5 BAS Monitoring, Usage, and Maintenance Plan:

The BAS Monitoring, Usage, and Maintenance Plan addresses how the offeror intends to monitor the BAS system

24 hours a day, 7 days a week, as well as how a Contractor will respond to BAS alarms, and how a Contractor will service and maintain the BAS system and its sensors. Quotes Proposals will be evaluated on the extent to which the plan demonstrates quality control, usage management, and system maintenance and service to ensure reliable data within the system as well as information captured outside of the system.

M.2.1.2.B.6 BAS Monitoring, Usage, and Maintenance Plan Submission Requirements:

The BAS Monitoring, Usage, and Maintenance Plan shall address how the offeror intends to monitor and respond to

BAS alarms 24 hours a day, 7 days a week. The plan shall include the various types of alarms such as minor to critical and how the response shall occur for each. While onsite during normal business hours, the offeror shall provide a plan that includes how the overall health of the system shall be maintained for proper functionality. This

Solicitation 47PG0121R0005, Section M Page 5 of 16 shall include but is not limited to the calibration of sensors, verification of alarm functionality, and overall HVAC controllers. Proposals will be evaluated on the extent to which the plan demonstrates quality control, usage management, proper response, and system maintenance and service practices to ensure reliable data and responses within the system. If a subcontractor is to be used for BAS service and maintenance that plan must identify the subcontractor and provide a description of their experience with the system.

M.2.2 - PRIOR EXPERIENCE

Ratings for Prior Experience will be based on a scale of Unacceptable -> Acceptable -> Very Good -> Excellent, with Unacceptable equaling a numeric score of “0” and Excellent equaling a numeric score of “5”.

M.2.2.1 Description:

This criterion will measure the breadth, depth and relevance of an offeror’s prior experience in performing projects similar in size, scope and complexity to the one described in this RFP. Similar size is primarily determined by experience with facilities of a comparable square footage. Similar scope is defined by performance of the same type of services. And similar complexity is defined by the same types of facilities - in this case general office and courthouse space. Such projects must have involved operations and maintenance and related services. Prior experience by predecessor companies and or affiliated key personnel and subcontractors may be considered.

Previous projects may have been governmental (federal, state, or local) or private sector contracts. Experience on similar projects for the Federal Government is considered an asset.

M.2.2.2 Prior Experience Submission:

By the closing date for receipt of proposals, the offeror is requested to submit a Form M.8 with a detailed descriptive listing for three (3) projects performed within the past five (5) years that are similar in nature to the one described in this RFP. For Contractor Team Arrangements (CTA), joint ventures, or any major subcontractor arrangements, the teaming agreement between both parties should be submitted detailing ownership stakes, roles and responsibilities.

Projects may be submitted for the CTA/joint venture as an entity or for an individual member of the CTA/joint venture. Prior experience working together in a CTA/joint venture minimizes risk to the Federal Government.

More recent performance may be deemed to have greater importance than less recent performance. “Similar” is defined as projects comparable in terms of such factors as square footage, duration, complexity of equipment and systems, makeup and mission of buildings and their occupants, types of services performed or level of Contractor responsibility and authority. For ongoing contracts, the Contractor must have a minimum of six (6) months experience performing the services at those location(s) by time of the closing date of this RFP in order for those contracts to be evaluated as part of the offeror’s relevant prior experience. The detailed description submitted for each project should include, as a minimum, the following information:

a. Type of facility, number and geographical locations of associated buildings, nature of tenant mission and population, square footage, complexity of equipment, age of facilities.

b. Estimated annual dollar value of contract.

c. Description of services provided and the offeror’s level of responsibility and authority on the project.

d. List of subcontracted services and subcontractors used, along with estimated annual cost of each subcontracted service.

e. Type of contract (e.g., cost reimbursable, incentive fee, award fee, time and materials, fixed price, etc.).

f. Date of contract start and completion, including options.

g. Name, title, address, phone number, and email of customer contact. It is incumbent on the offeror to ensure the customer information is current and accurate.

h. Name, title, address, phone number, and email of the building's owner or a representative of the owner who can attest to the quality of the services provided. It is incumbent on the offeror to ensure this information is current and accurate.

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M.2.3 - PAST PERFORMANCE

M.2.3.1 Description:

This criterion will evaluate the quality of an offeror’s past performance in performing services for projects similar in size, scope and complexity to the one described in this RFP. It assesses the offeror’s overall quality of past performance, record of conforming to contract requirements and to standards of good workmanship; the offeror’s adherence to contract schedules, including the administrative aspects of performance; the responsiveness of management; the offeror’s history of reasonable and cooperative behavior and commitment to customer satisfaction;

including the offeror’s business-like concern for the interest of the customer, and the offeror’s overall performance on their contracts. Evidence of a history of successful past performance as a team will be considered an asset for any

Contractor Team Arrangements (CTAs), joint ventures and subcontracting arrangements.

Past performance will be evaluated by analysis of the information requested and provided under Prior Experience

(above), as well as information obtained through interviews with the offeror’s customers and/or the building's owner or a representative of the owner. Regarding past performance on any projects submitted on behalf of managers, key personnel, subcontractors or other partners, evidence of collaborative prior experience among the partners will be viewed favorably.

The Government shall apply similar analysis techniques and overall scoring techniques to all past performance references, regardless of the method of submission used. There is no additional weight applied to the past performance factor based on the method of submission. If less than three references are submitted, the Offeror will be scored zero for those references unsubmitted. In the event an Offeror without a record of relevant past performance, the Offeror will be rated neutral.

Ratings will be based on a scale of No Confidence -> Unsatisfactory -> Marginal -> Satisfactory -> Very Good ->

Exceptional, with No Confidence equaling a numeric score of “0” and Exceptional equaling a numeric score of “5”.

In addition to those references provided directly by the offeror, the Contracting Officer may identify and analyze the relevant past performance of the offeror on any other contract on which they have performed within the past five (5) years of which the Contracting Officer has knowledge or obtains knowledge. Because of the wide variety of past performance history of individual offerors, the Government is not required to ensure that an equal number of references be obtained for each offeror.

M.2.3.2 Past Performance Submission:

The offeror is required to submit form M.9 – Past Performance Reference Information to include each project submitted under Factor M.2.2 Prior Experience.

Offerors may elect to submit past performance records in one of the following two ways (indicated in form M.9): (1)

CPARS Report(s), or (2) Google Form Past Performance Survey. Form M.9 is required as part the technical proposal submission regardless of which past performance record format is elected

1. CPARS Report

The offeror is not required to submit the actual CPARS report.

2. Google Form Past Performance Survey, if applicable

If an offeror elects to utilize the Google Form Past Performance Survey the offeror must contact the

Contracting Officer at lauree.morris@gsa.gov no later than the scheduled Proposal Questions due date in the solicitation to receive their unique Google Form hyperlink. This hyperlink should be submitted to an agent of the purchasing entity for the prior experience reference. This agent must complete the Google

Form no later than the closing date of the solicitation. A sample of the Google Form Past Performance

Survey can be found in M.11 - Google Form Example.

mailto:lauree.morris@gsa.gov

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M.2.4 - SITE INSPECTION

M.2.4.1 Description:

This factor evaluates the Offeror's commitment to this contract for visiting each facility during one of the scheduled site inspection dates/times. The Offeror shall submit a completed M.10, Site Inspection Verification Form with the Technical Proposal.

M.2.4.A Site Visit Inspection Submission Requirement:

The offeror shall submit a completed M.10, Site Inspection Verification Form with the Technical Proposal. The

Offeror will be given full value for attending a site visit at each location or zero value if they do not attend a site visit at each location.

THE OFFEROR IS REQUIRED TO SUBMIT A COMPLETED M.12 FORM –

PROPOSAL MATRIX AS PART OF THE TECHNICAL PROPOSAL PACKAGE.

M.2.5 – FAVORABLE ASPECTS

The following is a non-exhaustive list of items the Government may deem as favorable aspects.

STAFFING PLAN

▪ The plan demonstrates multiple channels for hiring (e.g., Department of Labor hiring boards, electronic hiring boards (LinkedIn, Indeed.com, Monster.com), temp agency sites, company website, trade specific sites, etc.).

▪ The plan demonstrates the Project Manager is on site daily

▪ The plan demonstrates that administrative support is on site daily (virtually dedicated hours, contract specific, is acceptable)

▪ The plan demonstrates dedicated NCMMS support

▪ The plan addresses subcontractor qualifications and certification verification

▪ The plan specifically address how staff training will be achieved within the timelines of the spec J.3/J.4

▪ The plan specifically addresses continuing education development path for employees as well as how certifications will be provided to GSA

▪ The plan specifically addresses how employee absences, both short-term and long-term, will be handled for the daily execution of contract requirements (sick leave, vacation, attrition).

MONTHLY PROGRESS AND COMMUNICATIONS PLAN

▪ The plan demonstrates an automated communication tool that captures usual and customary communications

(e.g., Monthly Progress Reports, Scheduled PMs, Number of Completed PMs, QC issues, Resolution of QC issues, Tenant Complaints, etc.).

▪ The plan specifically demonstrates understanding of J.2 Energy and Water Efficiency reporting

▪ The plan is specific to this requirement

QUALITY CONTROL PLAN

▪ The plan addresses facility specific equipment to be maintained

▪ The plan addresses systems and routes specific to this facility

▪ The plan addresses how the QCP will be maintained, updated, and enforced through internal controls

▪ The plan details how inadequate performance (work quality, staffing issues, contract management, etc.) will be addressed and resolved throughout contract performance

▪ The plan addresses how similar deficiencies will be prevented from recurring

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PREVENTATIVE/PREDICTIVE MAINTENANCE (PM) PLAN

▪ The plan demonstrates familiarity with GSA 2018 PM Guide

▪ The plan is specific to this requirement

▪ The plan addresses how the offeror intends to plan and execute work specific to this requirement

▪ The plan includes a value for annual labor hours for the entire program

NCMMS PLAN

▪ The plan identifies an onboarding training plan for NCMMS users with training to be completed in no more than 60 days of onboarding

▪ The plan details who will create work tickets in NCMMS

▪ The plan addresses how janitorial, elevator, and subcontractor work will be documented in NCMMS

▪ The plan address Work Order Requests inputs and timely completion

▪ The plan specifically addresses SLA requirements and/or emergency call-back procedures

▪ The plan specifically addresses how the offeror will maintain and annual certify equipment inventory

▪ The plan specifically addresses maximization of equipment life-cycle specific to this requirement

▪ The plan specifically addresses recommendations for performance improvement to the Government, life-cost analysis, estimated project cost, and/or condition assessment reports.

▪ The plan specifically includes new asset warranty information within NCMMS procedures as established by the

Offeror

BAS PLAN

▪ The plan demonstrates Offeror established protocols for addressing urgent BAS alarms

▪ The plan demonstrates Offeror established protocols for addressing routine BAS alarms/notifications

▪ The plan specifically addresses protocols for the monitoring/review/observation of the BAS throughout the life of the contract

▪ The plan specifically addresses that all service calls/work requests will be updated in NCMMS to track repeat calls or new calls

PRIOR EXPERIENCE

▪ Previous work experience specific to General Services Administration Operations and Mechanical Maintenance

(O&M) experience

▪ Previous O&M experience within a US Courthouse

▪ Previous O&M experience within a building greater than 100,000 gross square feet

▪ Previous O&M experience spans longer than 3 years within the last 5 years (from solicitation close date)

▪ Previous O&M experience demonstrates maintenance of similar equipment

▪ Previous O&M experience demonstrates use of NCMMS

▪ Previous O&M experience demonstrates use of BAS

Note: The Government may deem other creative solutions proposed as favorable aspects as well.

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M.3. - PRICE EVALUATION

M.3.1 Description:

For evaluation purposes only, a total evaluated price will be computed utilizing the following formulas.

The base period contract price for each offer will be determined based on the Price Sheets as follows: Base

Period I: (12 Months):

Item 0001: Basic O&M Services multiplied by 12 months.

Item 0002: Providing O&M services after normal duty hours multiplied by 250 hours.

Item 0003: Providing Maintenance Repair services beyond contract requirements during normal duty hours multiplied by 250 hours.

Item 0004: Providing Maintenance Repair services beyond contract requirements after normal duty hours multiplied by 100 hours.

Item 0005: Estimated Material value needing handling of $60,000.00 times bid %.

Item 0006: Estimated Subcontracting value needing management of $100,000.00 times bid %.

Item 0007: Providing Replacement of (HVAC Systems) Air Filters by 12 months.

Item 0008: Providing O&M Services for North District Courts agency owned equipment multiplied by 12 months

The total evaluated price for the base period will be the sum of items 0001 through 0008.

The Option I through IV contract price for each offer will be determined based on the Price Sheets as follows:

Option Periods: (12 Months):

Item 1001: Basic O&M Services multiplied by 12 months.

Item 1002: Providing O&M services after normal duty hours multiplied by 250 hours.

Item 1003: Providing Maintenance Repair services beyond contract requirements during normal duty hours multiplied by 250 hours.

Item 1004: Providing Maintenance Repair services beyond contract requirements after normal duty hours multiplied by 100 hours.

Item 1005: Estimated Material value needing handling of $60,000.00 times bid %.

Item 1006: Estimated Subcontracting value needing management of $100,000.00 times bid %.

Item 1007: Providing Replacement of (HVAC Systems) Air Filters by 12 months.

Item 1008: Providing O&M Services for North District Courts agency owned equipment multiplied by 12 months

The total evaluated price for Option I - IV will be the sum of items 1001 through 4008.

Six Month Extension:

The six-month option to extend will be evaluated by totaling the prices for Option Period IV (items 4001 - 4008) and dividing the result by two (2).

M.3.2 CALCULATED TOTAL EVALUATED PRICE:

The total evaluated price for the Base Period, four (4) Option Periods, and six-month extension period will be added together to determine the total evaluated price for each Offeror.

The Government reserves the right to accept or reject the line item prices when awarding the contract.

THE ABOVE FORMULA IS TO BE APPLIED BY THE GOVERNMENT, NOT THE CONTRACTOR.

M.3.3 Proposed Pricing Notes:

▪ The Government may determine an offer is unacceptable if the prices proposed are materially unbalanced between line items or subline items. An offer is materially unbalanced when it is based on prices significantly less than cost for some work and prices which are significantly overstated in relation to cost for other work, and if there is a reasonable doubt that the offer will result in the lowest overall cost to the

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Government, even though it may be the low evaluated offer, or it is so unbalanced as to be tantamount to allowing an advance payment.

The Government may (1) reject any or all offers if such action is in the public interest, (2) accept other than the lowest offer, and (3) waive informalities and minor irregularities in offers received.

▪ The Government intends to evaluate proposals and award a contract without discussions with Offerors

(except communications conducted for the purpose of minor clarification). Therefore, each initial offer should contain the Offeror’s best terms from a cost or price and technical standpoint. However, the

Government reserves the right to conduct discussions if later determined by the CO to be necessary.

▪ The Government may accept any item or group of items of an offer, unless the Offeror qualifies the offer by specific limitations. The Government reserves the right to make an award on any item for a quantity less than the quantity offered, at the unit cost or prices offered, unless the Offeror specifies otherwise in the offer.

M.4. - FAR 52.217-5, EVALUATION OF OPTIONS

Except when it is determined in accordance with FAR 17.206(b) not to be in the Government’s best interests, the

Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. Evaluation of options will not obligate the Government to exercise the option(s).

M.5. - WRITTEN NOTICE OF AWARD

A written notice of award or acceptance of an offer mailed or otherwise furnished to the successful Offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party.

Before the Offer’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

Negotiations conducted after receipt of an offer do not constitute a rejection or counteroffer by the Government.

Prior to award Offeror must be registered in the SAM (System for Award Management) database at http://www.sam.gov.

M.6. - IN THE EVENT OF EMERGENCY

If an emergency or unanticipated event interrupts normal Government processes so that offers cannot be received at the Government office designated for receipt of offers by the exact time specified in the solicitation, and urgent

Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of offers will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume.

Offers may be withdrawn by written notice received at any time before the exact time set for receipt of offers. Oral offers in response to oral solicitations may be withdrawn orally. If the solicitation authorizes facsimile offers, offers may be withdrawn via facsimile received at any time before the exact time set for receipt of offers, subject to the conditions specified in the solicitation concerning facsimile offers. An offer may be withdrawn in person by an offeror or its authorized representative if, before the exact time set for receipt of offers, the identity of the person requesting withdrawal is established and the person signs a receipt for the offer.

M.7. - SPECIAL STANDARD(S) OF RESPONSIBILITY

In accordance with FAR 9.104-2, the following standards of responsibility must be met prior to contract award.

Failure to meet these standards will result in an offeror being determined ineligible for award.

A detailed, site specific Quality Control Plan (QCP) must be submitted, reviewed and accepted prior to NTP of a contract. The QCP must conform to the minimum requirements specified in Section C.

http://www.sam.gov/

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Offerors must quote a price for all line items for the base period and all additional option periods (see Section B).

Failure to quote a price for all line items will be cause for rejection of the bid/offer.

Any discounts offered will not be considered in the evaluation of bids/offers.

Do not include any allowance for any contingency to cover increased costs for which adjustment are provided for under the price adjustment clause, FAR 52.222-43, Fair Labor Standards Act and Service Contract Act – Price

Adjustment.

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M.8. – FORM: PRIOR EXPERIENCE

CONTRACT IDENTIFICATION:

Offeror Name: _________

Contract/Project Number:

Agency/Company Name:

Agency/Company Contact Name and Phone Number

(Contracting Officer and Building Manager):

Contract/Project Type:

Period of Performance (M/D/Y): From To

Square Footage of Buildings:

Type of Space Serviced (e.g. office, courthouse):

Annual Contract Value: $

Total Contract Value (including options):

DESCRIPTION OF CONTRACT:

Briefly describe all equipment maintained and services provided under this contract.

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M.9 – FORM: PAST PERFORMANCE REFERENCE INFORMATION

Reference #1:

Contract/Project Number: ___________________________________________________

Contracting Officer Name: __________________________________________________

Contracting Officer Phone Number: ___________________________________________

Contracting Officer Email: __________________________________________________

Contracting Officer Representative (COR) Name: ________________________________

COR Phone Number: _______________________________________________________

COR Email: ______________________________________________________________

Past Performance Submission Selection for Reference #1:

☐ CPARS DUNS ________________________

☐ GSA Google Form Survey

Reference #2:

Contracting Officer Name: __________________________________________________

Contracting Officer Phone Number: ___________________________________________

Contracting Officer Email: __________________________________________________

Contracting Officer Representative (COR) Name: ________________________________

Past Performance Submission Selection for Reference #2:

Reference #3:

Contracting Officer Name: __________________________________________________

Contracting Officer Phone Number: ___________________________________________

Contracting Officer Email: __________________________________________________

Contracting Officer Representative (COR) Name: ________________________________

Past Performance Submission Selection for Reference #3:

Solicitation 47PG0121R0005, Section M Page 14 of 16

M.10. – FORM: SITE INSPECTION VERIFICATION

Offeror is responsible for taking this form to the site visit and for requesting the GSA Representative guiding the building tour to sign the form. Offeror must retain this form after the site visit and return the original signed form with proposal. (See Section L for site visit date and time.)

LOCATION: Sioux City FB & U.S. Courthouse | 320 6th St, Sioux City, IA 51101

DATE OF SITE VISIT:

CONTRACTOR NAME:

CONTRACTOR REPRESENTATIVE NAME:

GSA REPRESENTATIVE NAME:

GSA REPRESENTATIVE SIGNATURE:

THIS FORM MUST BE RETURNED WITH YOUR TECHNICAL PROPOSAL.

Solicitation 47PG0121R0005, Section M Page 15 of 16

M.11 – Google Form Example

NARRATIVE: QUALITY

Quality assesses the Contractor's conformance to contract or project requirements, specifications and standards of good workmanship (e.g., commonly accepted technical, professional, environmental, or safety and health standards). When rating the Contractor consider, as applicable, information on the following:

1. Did the service provided meet the specifications/requirements of the contract or project?

2. Did the contractor’s work meet commonly accepted technical or professional standards?

3. What degree of technical direction was required by you to solve problems, if any, that arose during performance?

QUESTION 1: QUALITY

How would you describe the quality for this project?

QUESTION 2: QUALITY

How would you rate quality provided for this project?

☒Excellent ☐ Very Good ☐ Satisfactory ☐ Marginal ☐ Unsatisfactory

NARRATIVE: SCHEDULE

Schedule assess the timeliness of the Contractor against the completion of the contract, task orders, milestones, delivery schedules, and administrative requirements (e.g., efforts that contribute to or affect the schedule variance). When rating the Contractor consider, as applicable, information on the following:

1. Did the Contractor adequately schedule work required under the contract/project?

2. Did the Contractor miss any approved schedule through their own fault or negligence? If so, did the Contractor take appropriate corrective action?

3. Did the Contractor submit all required deliverables on schedule?

QUESTION 1: SCHEDULE

How would you describe schedule for this project?

QUESTION 2: SCHEDULE

How would you rate the schedule provided for this project?

☐Excellent ☐ Very Good ☐ Satisfactory ☐ Marginal ☐ Unsatisfactory

NARRATIVE: MANAGEMENT

Solicitation 47PG0121R0005, Section M Page 16 of 16

Management assess the integration and coordination of all activity needed to execute the contract or order, specifically the timeliness, completeness and quality of problem identification, corrective action plans, proposal submittals, the Contractor's history of reasonable and cooperative behavior (to include timely identification of issues in controversy), customer satisfaction, timely award and management of subcontracts. When rating the Contractor consider, as applicable, information on the following:

1. The timeliness, completeness, and quality of problem identification, corrective action plans, proposal submittals, the Contractor's history of reasonable and cooperative behavior, effective business relations, and customer satisfaction.

2. Contractor's effort devoted to managing subcontracts and whether subcontractors were an integral part of the Contractor's team. - Consider efforts taken to ensure early identification of subcontract problems, and the timely application of corporate resources to preclude subcontract problems from impacting overall contract performance

3. How well did the contractor match the qualifications of the key position, as described in the contract/order, with the person who filled the key position?

4. Did the contractor support key personnel so they were able to work effectively?

QUESTION 1: MANAGEMENT

How would you describe management for this project?

QUESTION 2: MANAGEMENT

How would you rate the management provided for this project?

☐Excellent ☐ Very Good ☐ Satisfactory ☐ Marginal ☐ Unsatisfactory