4_Atch1_SOW_Avigilon_20250521_Final.pdf

Attachment 1 to Solicitation No. FA520925Q0056

STATEMENT OF WORK (SOW)

Avigilon Surveillance System Installation

374 SECURITY FORCES

Yokota Air Base, Japan

21 May 2025

1. PURPOSE

1.1 Scope

The Contractor shall provide all personnel, materials, supervision, tools, supplies, equipment, labor, training, licensing and other items and non-personal services necessary to design, install, integrate and optimize the upgrade to the 374th Security Forces Squadron (SFS) dispatch communication center located at building 210. The Contractor shall ensure all manufacturers’ recommendations will be strictly adhered to during the installation of the system. Any modifications to this SOW must be authorized by a warranted Contracting Officer.

A. This SOW is for the purchase, integration, and installation of one (1) Automated License Plate Reader console. The installation of Automated License Plate Reader , i.e., Avigilon Surveillance System, includes Vigilant Operator Console, two (2) H6A Bullet Cameras and implementation for each inbound/outbound vehicle Lane, one (1) Dual Headed Camera, and two (2) additional H6A PTZ camera of the Railway Crossing on Yokota Air Base (AB).

B. Building 448 (Fussa Gate/G2): Install two (2) H6A Bullet Cameras. One (1) H6A Bullet Camera to cover inbound lane of traffic and one (1) H6A Bullet Camera to cover the outbound lane of traffic.

C. Building 984 (Supply Gate/G5): Install two (2) H6A Bullet Cameras. One (1) H6A Bullet

D. Building 82 (Terminal Gate/G12): Install two (2) H6A Bullet Cameras. One (1) H6A Bullet Camera to cover inbound lane of traffic and one (1) H6A Bullet Camera to cover the outbound lane of traffic.

E. Building 1200 (West Gate/G15): Install two (2) H6A Bullet Cameras. One (1) H6A Bullet

F. Building 4482 (East Gate/G17): Install two (2) H6A Bullet Cameras. One (1) H6A Bullet

G. Building 1296 (Wing Operations Center (WOC)): Install one (1) H6A PTZ and one (1) Dual Headed Camera to cover both inbound and outbound traffic as well as any walk on activity via railroads.

H. South Railroad Gate: Install one (1) H6A PTZ to cover any walk activity via the railroads.

I. Building 210 Rm. S-106B (Base Defense Operations Center (BDOC) Server Room):

Install of the Avigilon NVR6 Workstation. All camera installed above must be connected back to Rm. S-106B server room.

The system enables users to receive and acknowledge Avigilon Control Center (ACC) alarms from their MOTOTRBO or APX P25 radio systems. Dispatch alerts directly to MOTOTRBO and APX P25 radios via text message and/or text-to voice alerts. The Avigilon Radio Alert solution combines these two solutions to allow users to receive and acknowledge ACC™ alarms from their MOTOTRBO or APX P25 radio systems. Any ACC alarm can be sent to radio users, including alarms related to video analytic events, license plate recognition matches, or access control events. Alarms are dispatched directly to radios via text message and text-to-voice alerts, from which security operators can directly acknowledge the alarm. This allows security personnel to be notified through their radios so that when analytics events or access control events occur, they can investigate without needing a computer in front of them.

1.2 Objective

The objective of this SOW is to document the requirements to Engineer, Furnish, Install, and Test (EFI&T) an Automated License Plate Reader (ALPR) for Yokota (AB.)

1.3 Basic Services

Provide all hardware, software and services to monitor the Yokota AB vehicle gates and capture Host Country (Japan) style license plates at each of the security gates. Each vehicle in-bound lane and out- bound is required to be monitored to ensure vehicle license plates are captured when entering and exiting the base. It will allow in-bound and out-bound capturing of vehicle license plates at each gate and the BDOC will be altered when a host listed plate is spotted. The hot listed system will be managed by a console at the BDOC. The ALPR analytics will have to automatically read license plate information from vehicles, linking it to live and recorded video. This enables BDOC security operators to search and quickly find specific captured license plate video for verification and investigation. The ability to create and import several license plate watch lists for security alerts. The ALPR analytics must recognize and search license plates with high accuracy. The console must include data privacy protection features necessary to restrict access and set automatic retention time and deletion rules for LPR data.

Yokota AB SFS requires the ALPR system to be capable of being integrated to the existing APX LMR radios in use by Yokota AB SFS through the use of a donor radio. This allows security personnel to be notified through their radios so that when analytics events or access control events occur, they can investigate without needing a computer in front of them.

Yokota AB local requires on-site support through the duration of the warranty period in addition to 24x7 email, phone support. A three-year warranty on all components.

Software must have a perpetual software license. This means that within the same major version of the software, the customer does not need to pay any SMA or any other -named licensing cost to obtain updates. Once the customer has purchased the VMS, he is free to operate, maintain, patch, update at no additional cost until deciding to upgrade to a higher numbered version. In addition, the Vigilant console must have the ability to:

- Provide LPR vehicle license plate scanning / real time alerting

- Complete search, mapping, query and data mining utilities w/ administrative security

- Enable VMS alarms to be capable of being sent to radio users, including alarms related to video analytic events & license plate recognition matches.

2. PROGRAM REQUIREMENTS

2.1 Program Requirements

This is a turn-key installation wherein the Contractor shall EFI&T an ALPR solution at site identified in paragraph 2.2. The Contractor shall engineer, furnish, install, test and make operational newly installed equipment to OEM, industry and/or AF specifications with the appropriate vendor pass through licenses. The Contractor shall provide all hardware, software, licensing, and training required for the use of all systems and equipment installed under this SOW. The overall objective is to establish new License Plater Reader infrastructure at Yokota

AB

The Contractor shall clearly identify expected government labor, government furnished property (GFP) and allied support required to implement a fully functional solution. This paragraph is applicable to the solution(s) proposed under paragraph 4.

2.2 Place of Performance

The place of performance shall be at Yokota AB, Tokyo Japan.

2.3 Performance Period

The Government desires delivery of all work to be accomplished within 120 days of contract award. If the Contractor is unable to meet the desired delivery schedule, it may, without prejudicing evaluation of its offer, propose a delivery schedule. However, the Contractor’s proposed delivery schedule must not extend the delivery period beyond 365 days of contract award. Any request or justification for change shall be made to the Contracting Officer in writing and must be approved by the Contracting Officer.

2.4 Joint Interoperability Test Center Approved Product List

The Contractor’s solution(s) shall be on the JITC-certified Approved Product List (APL).

The systems shall meet interoperability requirements of the JITC to ensure interface with commercial and military interface standards. Operating Systems and applications shall be configured in accordance with Security Technical Implementation Guides (STIGs). The Contractor shall provide a copy of all Interoperability (IO) and Information Assurance (IA) certifications and approval letter as an attachment to the proposal. Proposed solution shall be installed in accordance with the JITC deployment guidelines.

2.5 Certification and Accreditation (C&A)

The Contractor shall assist the base in implementing the Information Assurance (IA) compliance for system C&A. To support the DIACAP process, the Contractor shall provide and develop any necessary system documentation, settings, self-assessments and specifications required to support the successful accreditation of the Government DIACAP package. This shall include information in support of Government input into the Enterprise Mission Assurance Support Service (eMASS).

2.6 Schedule

The Contractor shall provide a preliminary Integrated Management Schedule (IMS) at time of contract proposal. The Contractor shall provide a Government approved final schedule within 14 working days prior to on-site work.

2.7 Spares

The Contractor shall provide equipment spares that are critical to maintain system operation with minimal downtime. The Contractor shall include spare hardware for one complete workstation.

3. PROJECT EXECUTION

3.1 Site Coordination

The Contractor shall coordinate with the identified site POC(s) a minimum of 10 business days prior to arrival on site.

3.2 Single Point of Contact

An Installation Manager (IM) shall be assigned to this project shortly after the receipt of an acceptable delivery or purchase order. The IM will be responsible for the successful integration of the proposed system including schedule requirements and technical issues. The assigned IM will review and monitor system design, and deliveries, subcontracts, installation, testing, optimization, and final acceptance. The IM shall review the purchase order line item by line item with a representative from Yokota SFS prior to sign off. The IM ensures that schedules are met, and variances are documented, reported to Yokota SFS and the appropriate corrective action is planned and implemented.

3.3 Project In-Brief

The Contractor shall conduct a project in-brief with IM. The Contractor shall support and respond to questions regarding issues pertaining to this SOW.

3.4 Provisioning Project Owner

The Contractor shall identify by name a Provisioning Project Owner (PPO), who shall be the prime contractor’s employee, responsible as the single point of contact from award to site acceptance regarding system implementation. The PPO must remain on site as necessary to assure performance of the project. The Contractor shall also assign a system engineer to work for the PPO. The system engineer shall support architectural diagrams, system interface specifications, technical planning, test plans, test procedures, and logistics sustainability. The Contractor shall submit the first Monthly Status Report NLT forty (40) calendar days after contract award and subsequently every month thereafter until all tasks have been completed IAW this SOW and government final acceptance has been completed.

3.5 Government Delays

In the event that a Government-caused delay requires the Contractor to incur schedule delays or additional costs, the Contractor must document and submit these changes to the

Contracting Officer for their review and consideration prior to any change in schedule.

3.6 Routine Working Hours

Routine work efforts shall be performed during normal installation operating hours with exception to the cutover. Cutovers and any other service-affecting actions must be pre-approved by the Government and scheduled during maintenance windows (Approved Service Interruption – ASI).

3.7 Contractor Supervision

The Contractor shall be responsible for supervision of all contract personnel and performance of all Contractor-related functions.

3.8 Personnel Training and Certifications

All personnel identified to support this requirement must be trained and/or certified on the systems involved in this effort. Personnel identified to support this requirement must be able to provide training certification upon Government request. Project Managers and Systems Engineers shall be critical positions for this project. Project Managers and System Engineers assigned shall be, at minimum, intermediate level experience.

3.8.1 Special Qualifications:

All installers shall be, at minimum, intermediate level of experience on the installation/programming of the proposed ALPR system. Upon request, the Contractor shall provide proof of certification.

3.9 Security Clearance

All contracted personnel shall comply with established security procedures for entering an installation and its facilities, including special security procedures for entry to restricted or controlled areas. The Contractor shall obtain necessary badges or documents required for entry to restricted or controlled areas, if applicable, to meet the requirements of this SOW. The Contractor shall coordinate with the site POC to obtain and return temporary badges and vehicle registrations.

The Contractor working under this SOW, as a minimum, shall have a favorable National Agency Check. However, if the proposed solution requires a need for access to Government system(s) requiring a higher security level, the Contractor shall ensure personnel have the ability to obtain proper security requirements when requested.

3.10 Safety

No personnel presenting potential threats to the health, safety, security, general wellbeing, or operational mission of the installation and its population shall be employed by the Contractor during the execution of this SOW. Compliance with Department of the Air For Instruction (DAFI) 91-202, The Department of the Air Force (DAF) Mishap Prevention Program, is mandatory.

3.11 Implementation

The Contractor shall have ultimate responsibility for the successful deployment and cutover to the new infrastructure. Any work deemed non-compliant shall immediately be re-worked at the Contractor’s expense. This task shall include all necessary work required to connect to the existing infrastructure providing a fully functional network solution.

The Contractor shall plan and manage daily operations and activities associated with providing this requirement to ensure necessary processes and activities are performed to provide an effective and acceptable system. The Contractor will employ effective management tools and methods to assure control of cost, schedule and performance.

The Contractor shall conduct, support, or participate in program management and technical reviews, meetings, and conferences, as required, to ensure effective and efficient SOW execution.

The Contractor shall ensure protection of government property to prevent damage during the period of time the property is under the control or in possession of the Contractor. The Contractor shall ensure that any damages incurred during the execution of this SOW shall be repaired at the Contractor’s expense.

3.12 Conformance to Standards

All equipment and system solutions shall conform to the applicable industry standards and mil specs as identified in the following table. Also, if any standards aren't identified below but are applicable the Contractor shall conform to those as well.

TABLE 3.13.1 INDUSTRY STANDARDS ORGANIZATIONS

1. Federal Information Processing Standards (FIPS).

United States Department of Commerce National Technical Information Service 5285 Port Royal Road Springfield, VA 22161 http://www.itl.nist.gov/fipspubs/

2. Military Standards, Specifications, and Regulations (MIL-STDs, DoD-STDs).

Standardization Document Order Desk Bldg. 4, Sec. D, 700 Robbins Ave. Philadelphia, PA 19111-5094

3. National Computer Security Center (NCSC) Documents.

Office of Standards and Products National Computer Security Center Fort Meade, MD 207556000 http://www.radium.ncsc.mil/

4. National Institute for Standards and Technology (NIST) (formerly National Bureau of Standards, NBS) Documents.

National Institute for Standards and Technology US Department of Commerce Washington, DC 20234 http://www.nist.gov/

5. Code of Federal Regulations (CFRs).

Superintendent of Documents US Government Printing Office Washington, DC 20402 http://www.access.gpo.gov/nara/cfr/

6. American National Standards Institute (ANSI) Documents.

American National Standards Institute 11 West 42nd Street New York NY 10036 http://www.ansi.org/

7. Electronic Industries Association (EIA) Standards.

Electronic Industries Association (Alliance)

8. Institute of Electrical and Electronics Engineers (IEEE) Standards.

2001 Pennsylvania Avenue NW Washington DC 20006

(202) 457-4942 http://www.eia.org/

Institute of Electrical and Electronics Engineers 445 Hoes Lane PO Box 1331 Piscataway NJ 08855-1331 http://www.ieee.org/

9. International Standards Organization (ISO) 10. Data Interchange Standards Community (EBusiness)

Data Interchange Standards Community 333 John Carlyle Street Suite 600 Alexandria, VA 22314 http://www.disa.org/

Documents.

American National Standards Institute 1430 Broadway New York, NY 10018 http://www.iso.ch/iso/en/ISOOnline.openerpage http://www.itl.nist.gov/fipspubs/ http://www.radium.ncsc.mil/ http://www.nist.gov/ http://www.access.gpo.gov/nara/cfr/ http://www.ansi.org/ http://www.eia.org/ http://www.ieee.org/ http://www.disa.org/ http://www.iso.ch/iso/en/ISOOnline.openerpage

11. International Committee for Information Technology Standards

12. International Telecommunications Union

ITU

INCITS Secretariat Place des Nations c/o Information Technology Industry Council CH-1211 Geneva 20 1250 Eye Street NW Switzerland http://www.itu.int/home/ Suite 200 Washington D.C. 20005 http://www.ncits.org/ 13Unified Facilities Criteria (UFC) UFC-3-580-01 22 14. Telecommunications Industry Association (TIA) June 2007 Telecommunications Building Cabling System Planning, Design and Estimating 1320 N. Courthouse Rd., Suite 200

Arlington, VA 22201

Whole Building Design Guide http://www.tiaonline.org http://www.wbdg.org/references/docs_refs.php

3.13 System Installation Plan (SIP) / Project Support Agreement (PSA) A System Installation Plan (SIP) / Project Support Agreement (PSA) is required for this SOW no later than thirty (30) days prior to project installation. The SIP/PSA shall be approved by the base prior to the start of any onsite work. The system must be installed with little or no disruption to existing services. Any disruption of service must be coordinated with the Government.

3.14 System Turn Over

The Contractor shall assist the Government in completing the AFTO Form 747, Communications and Information Systems Acceptance Certificate. Configuration Management information shall be provided to AFLCMC/HBZBH and each site awarded as part of this SOW as PDF files. The Contractor shall provide as-built documentation including, but not limited to:

a. Biface layout drawings and diagrams of the chassis/shelf/cabinet identifying installed cards, modules, equipment, etc.

b. The as-built documentation shall also include cable and power drawings/specifications, floor plans, and engineering specifications generated in support of the installation of the system.

c. The documentation shall include drawings that depict the overall installed system configuration and network topology.

d. Documentation shall also include an equipment listing with serial/model numbers and manufacturer specifications.

e. The Contractor shall provide an inventory of any newly installed equipment and software, identification of test results, site-specific “as-built” engineering drawings, and a summary of any open items.

f. Completed test results.

g. All upgrade and reconfigured equipment and material (i.e., cabinets, racks, termination blocks, patching, cables, etc.) shall be permanently identified through stenciling or tags. Hand written tags are not permitted. Red-lined drawings are unacceptable. All network topologies in the Air Force are considered both sensitive and proprietary.

3.15 Associate Contractor Agreements

When applicable, the Contractor shall enter into Associate Contractor Agreements (ACA) with the following Contractors.

http://www.itu.int/home/ http://www.ncits.org/ http://www.tiaonline.org/ http://www.wbdg.org/references/docs_refs.php

The Contractor shall enter into Associate Contractor Agreements (ACA) for any portion of the contract requiring joint participation in the accomplishment of the Government’s requirement.

The agreements shall include the basis for sharing information, data, technical knowledge, expertise, and/or resources essential to the integration of the ALPR System, which shall ensure the greatest degree of cooperation for the development of the program to meet the terms of the contract.

Associate contractors are listed in below.

ACAs shall include the following general information:

• Identify the associate contractors and their relationships.

• Identify the program involved and the relevant Government contracts of the associate contractors.

• Describe the associate contractor interfaces by general subject matter.

• Specify the categories of information to be exchanged or support to be provided.

• Include the expiration date (or event) of the ACA.

• Identify potential conflicts between relevant Government contracts and the ACA;

include agreements on protection of proprietary data and restrictions on employees.

The Contractor shall have fourteen (14) days to provide a copy of the agreement to the Contracting Officer if requested.

The Contractor is not relieved of any contract requirements or entitled to any adjustments to the contract terms because of a failure to resolve a disagreement with an associate contractor.

Liability for the improper disclosure of any proprietary data contained in or referenced by any agreement shall rest with the parties to the agreement, and not the Government.

All costs associated with the agreements are included in the negotiated cost of this contract. Agreements may be amended as required by the Government during the performance of this contract.

4. TECHNICAL REQUIREMENTS

4.1 Baseline

Unless otherwise specified in the following paragraphs, the base shall receive baseline requirements for an ALPR system as described in Section 4.2. The Government reserves the right to award all, some or none of the line items listed.

The contractor shall be responsible for providing all premise wiring and networking elements to facilitate the requirements that support the system connectivity from the demarcation or the fiber patch panel.

4.1.1 Yokota AB

The Contractor shall provide an ALPR solution with the minimum requirements as outlined in section 4.2.

The proposal shall include the decommissioning and removal of associated equipment/wiring where applicable. Any equipment removal and/or disposal shall be coordinated with a designated official at the host base and disposition thereof shall be in accordance with the host base instructions.

4.2 Baseline Requirement

The minimum requirement is to equip the PSAP with One (1) Vigilant Operator console.

The system shall include all hardware, software, installation, and training services. Unless otherwise specified in Site Survey Data documentation, the Contractor shall perform all tasks (premise and power wiring) as necessary to provide a complete working system.

Location for the system equipment will be as follows:

Core Backroom/Server – [Primary SFS Bldg. 210]

Vigilant Consoles – Primary - [Bldg. 210, Primary BDOC]

The “ALPR System” shall be considered as the following: the camera unit, processor (if separate from camera), on-location alert screen (inside gate facility), server, all operating software (including administrator analytics), connectors, switches, wiring to existing government furnished fiber, connections, location monitoring stations, and necessary mounting hardware.

The vendor shall submit a bid for this project: showing the cost and requirements of ALPR utilizing a connection to an existing government switch connection that is available at each gate facility installation site and to the vendor supplied server to be installed at the Yokota Primary BDOC. The system shall provide, at a minimum, the following features:

• Includes Car Detector LPR software for local server hosting

• LPR vehicle license plate scanning / real time alerting

• Full suite of LPR tools including data analytics

• Vigilant Perpetual License for LPR Client Software

• Perpetual license key for indefinite use of Vigilant LPR client software application

• Vigilant's Law Enforcement Archival Reporting Network Software - LEARN

• Automated Car Detector software update management

• Central repository for all LPR data acquired by each Car Detector system

• Complete search, mapping, query and data mining utilities w/ administrative security

Except where indicated, the Contractor shall be required to provide all services, equipment, and associated materials in the form of installation, setup, test, commissioning, and end user training for the new system. The Contractor shall provide all labor, parts, tools, supervision, and skill/expertise necessary to meet the requirements defined in this SOW.

4.2.1 System Requirements

The ALPR system shall meet the following minimum performance and physical requirements.

4.2.1.1 Performance

The following performance requirements shall be met.

4.2.1.1.1 Requirements

The system shall be comprised of a self-illuminating, Infrared (IR) camera for effective license plate image capture in a variety of weather and lighting conditions.

The Infrared (IR) Light Emitting Diodes (LEDs) shall be “pulsed” to enhance license plate capture.

The cameras shall have a dual lens configuration in a single camera housing featuring both an Infrared (IR) lens for license plate capture and a color overview image of the vehicle for verification/evidentiary purposes.

The dual lens camera shall be capable of capturing up to 60 frames per second.

The system shall offer FIPS and NJCJIS compliant hardware data encryption.

The system shall have a “self-trigger mode” to detect the presence of lawfully mounted vehicle license plates in the camera’s Field of View (FOV).

The system server shall be supplied by the contractor and be of sufficient storage capability to store the captured routine data for a period of 45 days and alert data for a period of up to 90 days to allow for investigative downloads.

The system shall offer standard software JPEG compression, with optional hardware JPEG compression capability.

The system shall be fully web-enabled and IP Addressable with security protocols.

The system shall provide effective license plate capture at night and total darkness without any external lighting required to facilitate the license plate capture.

The system shall have the capability to capture vehicle license plates at speeds up to 140 mph with license plate capture and read/interpretation accuracy rates in excess of 90%.

The system shall offer peer-to-peer wireless links for cameras to processors and fiber connections from processors to a centralized location.

The system shall provide an on-site alert screen at each processor location to alert personnel of a potential alert with an incoming vehicle with a simultaneous alert going to the central dispatch location.

The system shall be configured so as to not allow modifications of system settings, queries of plates or any other input through the on-site alert screen.

Software-based operating modes available from the manufacturer shall minimally include: access control, violation enforcement, and covert security applications.

The system shall provide a feature to enable or disable “fuzzy-logic” plate matching to enable the system to match common number character issues (0/O, 2/Z and 8/B) or unknown characters. This feature shall be able to be enabled or disabled at the System Administrator’s discretion.

The vendor shall provide variants of the Recognition Engine that are tailored/designed for a specific state or regional license plate population.

As part of the vendor’s system maintenance agreement with the customer, Recognition Engine updates and/or revisions shall be provided by the vendor in order to address changes in the state’s license plates during the term of the maintenance agreement.

The system shall be capable of providing all of the following data:

The IR License Plate Image

The license plate interpretation or system read

A corresponding color overview image of the vehicle displaying the captured IR license plate

The date and time stamp of the captured license plate

Identification of the Camera capturing the image by Camera Name, Camera Number or Location of the Camera or any variation thereof

4.2.2 Physical Characteristics

The system shall meet all of the following requirements:

4.2.2.1 Dimensions

The core backroom/server equipment shall be 19–inch rack mountable to the maximum extent possible. The equipment shall adhere to best commercial practices when not rack mountable.

4.2.2.2 [Server Uninterrupted Power Supply (UPS)] Unless otherwise specified, a minimum of 15 minutes of backup power is required through battery strings or UPS systems.

4.2.3 System Capabilities

The system capabilities shall meet the following functional requirements:

Maximum Capture Speed 100 km/h (62 mph) Minimum Illumination 0 lux IR Illumination 850nm, continuous, field adjustable angle Maximum IR Illumination Distance Single Lane: 30m (100ft), Dual Lane: 14m (46ft) Operating Temperature Range -30 ºC (-22 ºF) to 50 ºC (122 ºF) Cold Start Delay Up to 1.5 hours Humidity 0 - 95% non-condensing Image Sensor 1/2.8” progressive scan CMOS

Aspect Ratio 4:3 Active Pixels 3MP: 2048 x 1536 Imaging Area 5.12 mm x 3.84 mm; 0.20” x 0.15” Maximum Image Rate 30 fps 3D Noise Reduction Filter Yes Lens 4.7 – 84.6mm, F1.6, P-Iris, remote focus and zoom Angle of View 3.5º – 59º

4.2.3.1.1 Displays

Unless otherwise specified in Site Survey Data documentation, the displays shall be minimum 20-inch, maximum 24-inch touch screen for the ALPR data screen. Displays shall support stand alone or multi- display mounting.

4.2.3.1.2 Login

The workstations shall utilize operator unique usernames and passwords.

4.2.3.1.3 [Uninterrupted Power Supply (UPS)] A minimum of 15 minutes of backup power is required through battery strings or UPS systems.

4.2.3.1.4 System Fall Back

The system shall have fall-back capability to answer an ALPR call in the event of server or call taker workstation failure. In the event of a server failure, system operation shall automatically transfer to the backup server with no lost calls. In the event of a call taker workstation failure, the system shall automatically re-route the call to an alternate.

4.3 Total Cost of Ownership

Except where specified in Section 4.1.1 of this SOW, the solution shall minimize total cost of ownership to the ALPR and VSS infrastructure. The system shall leverage existing base level VSS; ALPR system; and equipment, switches, and infrastructure to the greatest degree. The proposed solution shall provide the ability to support the base’s migration from legacy TDM platforms to VoIP, regardless of VSS manufacture, without requiring ALPR system replacement or major modifications.

4.4 Single System Management Solution

The Contractor shall provide a single system management solution that shall be capable of managing all IWS positions settings, mapping updates, and stand-alone ALI database from dedicated administrator workstations. To better secure sensitive audio recordings and associated data, it is acceptable to provide a dedicated DLR playback/administrator workstation, restricting access to fire protection and law enforcement administrators.

5. TESTING REQUIREMENTS

5.1 General Testing Requirements

The Contractor shall perform testing and inspections of all systems solutions to ensure the technical adequacy and accuracy of all work, including reports and other documents required in support of that work. The Contractor shall conduct on-site testing in accordance with the

Original Equipment Manufacturer (OEM) installation manuals, practices, and the appropriate vendor’s test procedures. The testing shall ensure the cabling is fully functional and meets the user requirements. The Site MFT member shall be on-site during the entire testing procedure.

The Contractor shall provide preliminary Installation and Test Acceptance Plan to the Government 60 days prior to installation start for review and approval. The Government will have 10 days to review and provide comments to the contractor. The Contractor shall update changes and provide to Government for final review and approval. The Contractor shall conduct with the Government testing of the complete ALPR system, which may include premise equipment, distribution systems, or any additional telecommunications/network equipment or operating support systems identified in the SOW. Pre-cutover audits shall consist of verification of all testing completed by the Contractor such that the system is deemed ready for functional cutover. Post-cutover audits shall verify that all cutover acceptance testing has been performed satisfactorily in accordance with the standard practices and identify those tests, if any, which have not been successfully completed and shall be re-tested prior to acceptance.

Testing shall be performed in two steps: System testing (all equipment assembled and operating correctly) and Operational testing (real world). The Contractor shall provide a logical test process that minimizes interruptions and avoids sustained downtime and presents a contingency procedure to be implemented in the event of systems failure during testing.

5.1.1 Test Results

Test results shall be reviewed upon test completion, and a Government POC member shall sign the system test acceptance upon complete satisfaction that the system has passed all the required test procedures. Test results shall be included with the as-built documentation.

5.1.2 Site Acceptance/Project Completion

Site acceptance and project completion shall be considered as accepted/completed and the successful testing of the installation. Only a Government POC shall authorize site acceptance showing the site agrees that all testing, implementation, and training was successful. Site acceptance is required prior to invoicing.

The Government POC will be the final signatory on the site acceptance form or DD Form

250. The Contractor shall notify the Government upon completion of all tasks. The Government reserves the right to refuse final acceptance until all discrepancies have been resolved to the satisfaction of the Government. The Contractor shall prepare a project discrepancy list, report detected issues during meetings and track all discrepancies until resolved. The Government will review and monitor all discrepancies and deliverables. The discrepancy list shall include any problem(s) detected and identified during the upgrade.

The Contractor shall retain a history of discrepancies. Problems identified during the upgrade period shall be documented, provided to the Government, and corrected prior to final acceptance.

Site acceptance shall conclude upon successful installation, commissioning, connecting and testing of the system, and receipt of all deliverables. The Contractor’s task completion forms or a DD Form 250 shall be used to document this completion.

5.1.3 Standards And Testing Requirements

• Shall meet Class 1 LED “eye safe” requirements of IEC / EN 60825-1.

• Shall meet BS EN 60068-2-30 Test for Damp Heat (High Humidity).

• Shall meet BS EN 60068-2-2 Test for Dry Heat.

• Shall meet BS EN 60068-2-6 Test for Random Vibration.

• Shall meet BS EN 60068-2-1 Cold Test.

• Shall meet FCC CFR47 Part 15, subpart B, section 15.107 specifications for Conducted

Emissions.

• Shall meet FCC CFR47 Part 15, subpart B, section 15.109 specifications for Radiated

Emissions.

• Shall meet BS EN 61000-4-2 1995 requirements for electrostatic discharge.

6. LOGISTICS SUPPORT

6.1 Warranty

A manufacturer’s standard warranty is required.

6.2 Software Patching

Contractor support shall include all Original Equipment Manufacturer (OEM) software patches and vulnerability fix solutions as provided by the OEM that occur during the course of the warranty period at no additional cost to the Government.

6.3 Remote Access

Remote access shall be coordinated with the Multi-Function Team. Remote access shall be required to support sustainment of the systems. The Government will provide remote access for the Contractors that meet the personnel and IA requirements of the USAF.

6.4 Packaging, Handling, Storage, and Transportation.

The Contractor shall be responsible for packaging, handling, storage, transportation, staging, and deployment of any equipment and materials provided as part of this SOW. The Contractor shall be responsible for the removal and disposal of items installed/replaced under this installation and shall comply with all applicable industry rules and regulations. Any equipment removal and/or disposal shall be coordinated with a designated official at the host base communications squadron.

6.5 Training

The Contractor shall provide training on the ALPR system for the number of Government representatives. Training shall include manuals or materials appropriate to the curriculum. Additionally, the Contractor shall provide a DVD-ROM of the training.

6.5.1 Training Development

The Contractor shall provide on-site training on all systems installed in accordance with SOW. The ALPR system shall be designed to be operated by personnel with a minimum of a Journeyman level. The Contractor shall develop supervisory and technician system operational training IAW the Government-approved Training Plan. The object of supervisory training is to provide supervisory personnel (Supervisors, Administrators, and Commanders) and Government ALPR System Trainers with the knowledge necessary to support, manage, and operate the system’s hardware and software tools to perform their jobs.

The object of technician training is to provide Journeyman level agents and Government ALPR System Trainers with the knowledge necessary to operate the ALPR system. Training shall be instructor-led, classroom training; in lecture, demonstration, and performance formats. The Contractor shall develop course critiques to be distributed to attendees of all training.

The following are the training requirements and minimum number of personnel at each base:

Operations and Maintenance (O&M) training to provide system technicians with necessary skills to perform Tier 1 maintenance. (5 people)

User/Agent training focusing on daily operation of the ALPR system. (10 people)

System Administrator training to provide administrators the ability to manage users and groups, setting preferences, updating the mapping. (5 people)

6.6 Commercial Off-the-Shelf

The Contractor shall provide two (2) copies of the OEM’s manuals for all equipment installed for this project (PDF format preferred) with copyright releases. The manuals shall include user guides, description, installation, test, operation and maintenance. The Contractor is not responsible for existing commercial equipment manuals. The Contractor is required to be able to show the interconnections both hardware and software between the present and future systems.

6.7 Equipment Removal

When applicable, the Contractor shall be responsible to decommission and remove all wiring, equipment and associated hardware identified by the Government or site survey. Removal of the equipment must be coordinated prior to cut-over with the local CS and/or MDG to ensure that the equipment is packaged/palletized for ease of transport to the base Defense Reutilization Marketing Office (DRMO) before completion of the project.

The Contractor shall be responsible for decommissioning and palletizing equipment. Base ADPE (Automated Data Processing Equipment) custodians of said equipment will be responsible for the paperwork and transportation of items for DRMO.

7. ALLIED SUPPORT REQUIREMENTS

7.1 Base/Security Requirements

Security and base access requirements are contained in clause Department of the Air Force Federal Acquisition Regulation Supplement (DAFFARS) 5352.242-9000 “Contractor Access to Air Force Installations.” Contractor employees will be required to obtain and display identification badges. Anticipate delays in getting commercial vehicles on base and allow time for commercial vehicles to reach their destination by driving designated routes at posted speed limits throughout the base. Procedures for commercial vehicle access to the base are subject to change without prior notice.

7.2 ID Passes, Badges and Vehicle Stickers

The contractor is responsible to obtain such clearances and/or passes as required for his/her employees to enter military installations prior to start to work. The contractor shall be responsible for all passes issued to his/her employees under this contract. Applications shall be coordinated through the Contracting Officer or designated representative. At the time of application, Security Forces may conduct a background check on employees. Upon termination of employment, the contractor shall be responsible for returning identification cards and base passes to Security Forces within 24 hours.

7.3 Physical Security

The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, property, and materials shall be secured.

7.4 Hours of Operation

7.4.1 Normal Hours of Operation

The contractor shall perform the services required under this contract during the following hours: Mon- Fri, 0730 – 1630, except Federal holidays. The contractor may work, with prior approval of the Contracting Officer, extended hours to ensure timely completion of work at no additional cost to the government.

7.4.2 Recognized Holidays

The contractor is not required to provide service on the following Federal holidays:

New Year’s Day, Martin Luther King Day, Presidents Day, Memorial Day, Juneteenth Day, Independence Day, Labor Day, Columbus Day, Veterans Days, Thanksgiving Day and Christmas Day. If the holiday falls on Saturday, it is observed on Friday. If the holiday falls on a Sunday, it is observed on Monday.

7.5 Emergency Services

On occasion, services may be required to support an activation or exercise of contingency plans outside the normal duty hours described above.

7.6 Conservation of Utilities

The contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions which prevent the waste of utilities which include the following:

Lights shall be used only in areas where and when work is being performed.

Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by the contractor or by contractor employees unless authorized.

Water faucets or valves shall be turned off after the required use has been accomplished.

Government telephones shall be used only for official government business.

8. ENVIRONMENTAL CONTROLS

8.1 Compliance with Laws and Regulations

The contractor shall be knowledgeable of and comply with all applicable Japan

Environmental Governing Standards (JEGS), and requirements regarding environmental protection. In the event environmental laws/regulations change during the term of this contract, the contractor is required to comply as such laws come into effect. If there is an increase or decrease in cost because of the change, the contractor shall inform the Contracting Officer pursuant to notice requirements and negotiate a modification to the contract.

9. ENVIRONMENTAL CONTROLS

9.1 SAFETY REQUIREMENTS

In performing work under this contract, the contractor shall:

Conform to the safety requirements contained in the contract for all activities related to the accomplishment of the work.

Perform work in a safe manner as required by OSHA 2206, General Industry, Occupational Safety and Health Standards (29 CFR 1910) and Japan Environmental Governing Standards (JEGS) by US Force Japan.

Develop and provide at the start of the orientation period or the start of the first operational performance period (if there is no orientation period) a safety plan for the protection of government facilities and property and to provide a safe work environment for contractor personnel.

Provide protection to government property to prevent damage during the period of time the property is under the control or in possession of the contractor.

Include a clause in all subcontracts to require subcontractors to comply with the safety provisions of this contract as applicable.

Record and report promptly (within one hour) to the contracting officer or designated government representative (GR), all available facts relating to each instance of damage to government property or injury to either contractor or government personnel.

In the event of an accident/mishap, take reasonable and prudent action to establish control of the accident/mishap scene, prevent further damage to persons or property, and preserve evidence until released by the accident/mishap investigative authority through the contracting officer.

If the government elects to conduct an investigation of the accident/mishap, the contractor shall cooperate fully and assist government personnel in the conduct of investigation until the investigation is completed.

Include a clause in each applicable subcontract requiring the subcontractor's cooperation and assistance in accident reporting and investigation.

Ensure personnel have the following on-base emergency services phone numbers programmed into their cell phones:

While working on Yokota, call Yokota Dispatch at DSN: 315-225-7227