36H79725R0001 3rd Party Follow-On_FINAL.docx

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H365--Amendment A0001 to incorporate VA Class Deviation - Replacement for HTME 3rd Party Inspection Contract
Solicitation number
36H79725R0001
Issued by

About this file

This is a Request for Proposal (RFP) for High Tech Medical Equipment (HTME) Inspection Services issued by the Department of Veterans Affairs National Acquisition Center. The solicitation (36H79725R0001) seeks a small business contractor to provide medical physics testing and acceptance inspection services for medical imaging equipment at VA Medical Centers nationwide. The contract will have a base year and four one-year option periods, with a total potential contract value of $3,000,000 and a guaranteed minimum of $5,000.

The scope covers inspection services for various medical imaging modalities including Magnetic Resonance Imaging (MRI), Computed Tomography (CT), Positron Emission Tomography (PET), Single Photon Emission Computed Tomography (SPECT), Mammography, Radiographic Systems, Cath Labs, and Mobile MRI equipment. Qualified Medical Physicists will perform detailed acceptance testing to ensure equipment meets original equipment manufacturer specifications, VA requirements, and federal safety standards. The solicitation is set aside exclusively for small businesses, with a NAICS code of 541380 and a size standard of $19 million. Proposals are due on April 20, 2025, at 12:00 PM CT, with a contract start date of July 1, 2025.

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36H79725R0001

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

3/19/2025 Leah Boyd 708-786-5240 4/20/2025

12:00PM CT

36H797

Hines IL 60141

X

541380 $19 Million

N/A

Multiple VA Medical Centers

Department of Veterans Affairs OPAL/ National Acquisition Center Building 37 1st Avenue, One Block North of Cermak Hines IL 60141

Department of Veterans Affairs

CHIEF, FISCAL DIVISION (901A)

HINES SERVICE AND DISTRIBUTION CENTER

PO BOX 7005

HINES IL 60141-7005

High Tech Medical Equipment Inspection (HTME) Services for the National Acquisition Center's High-Tech Medical

Equipment Ordering Division located in Hines, IL.

**SMALL BUSINESS SET-ASIDE**

SEE CONTINUATION PAGES

Table of Contents

SECTION A1
A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES1
SECTION B - CONTINUATION OF SF 1449 BLOCKS4
B.1 CONTRACT ADMINISTRATION DATA4
B.2 PRICE/COST SCHEDULE6
B.3 PERFORMANCE WORK STATEMENT8
SECTION C - CONTRACT CLAUSES15
C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2023)15
C.2 52.216-18 ORDERING (AUG 2020)21
C.3 52.216-19 ORDER LIMITATIONS (OCT 1995)21
C.4 52.216-22 INDEFINITE QUANTITY (OCT 1995)22
C.5 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)22
C.6 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)22
C.7 VAAR 852.242-71 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (OCT 2020)24
C.8 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)24
C.9 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)24
C.10 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAY 2024)25
C.11 VAAR 852.237-75 KEY PERSONNEL (OCT 2019)34
SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS35
SECTION E - SOLICITATION PROVISIONS36
E.1 52.201-1 ACQUSITION 360: VOLUNTARY SURVEY (SEP 2023)36
E.2 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (SEP 2023)36
E.3 ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES40
E.4 52.212-2 EVALUATION—COMMERCIAL ITEMS (NOV 2021)45
E.5 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)47
E.6 52.204-26 COVERED TELECOMMUNICATIONS EQUIPMENT OR SERVICES-REPRESENTATION (OCT 2020)53
E.7 52.204-29 FEDERAL ACQUISITION SUPPLY CHAIN SECURITY ACT ORDERS—REPRESENTATION AND DISCLOSURES (DEC 2023)54
E.8 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)55
E.9 52.216-1 TYPE OF CONTRACT (APR 1984)56
E.10 52.219-1 SMALL BUSINESS PROGRAM REPRESENTATIONS (FEB 2024)56
E.11 52.226-56 CERTIFICATION REGARDING TRAFFICKING IN PERSONS COMPLAINCE PLAN (OCT 2020)60
E.12 52.233-2 SERVICE OF PROTEST (SEP 2006)61
E.13 VAAR 852.215-72 NOTICE OF INTENT TO RE-SOLICIT (OCT 2019)61
E.14 VAAR 815.370-2 PROMOTE COMPETITION (AUG 2024)62
E.15 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)62
E.16 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)63
E.17 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAY 2024)63

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

(continuation from Standard Form 1449) CONTRACT ADMINISTRATION: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: ______________________________________ (Contractor’s Name) ______________________________________ (Address) ______________________________________ (City-State-Zip) ______________________________________ (Point of Contact/Title)

PHONE NUMBER______________________________________
FAX NUMBER______________________________________
E-MAIL ADDRESS______________________________________
DUNS NUMBER______________________________________

b. GOVERNMENT: Contracting Officer, 36H797 Department of Veterans Affairs VA National Contracts Service HTME Contracts Team P.O. Box 76, 1st Avenue One Block North of 22nd Street Hines, IL 60141

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X]
52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or
[]
52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears IAW:

a. 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018);

b. See SF 1449, Block 18 for Government Invoice Address;

c. Facsimile, e-mail, and scanned documents are not acceptable forms of submission for payment requests;

d. For assistance setting up e-Invoice, the below information is provided:

i. * Tungsten Network e-Invoice Setup Information: 1-877-489-6135

* Tungsten Network e-Invoice email: VA.Registration@ob10.com <http://VA.Registration@ob10.com/>

* FSC e-Invoice Contact Information: 1-877-353-9791

* FSC e-invoice email: vafsccshd@va.gov <http://va.gov/>

e. In order to comply with the Improper Payment Elimination and Recovery Act of 2010 (IPERA), the VA has mandated electronic invoice submission to the Veterans Affairs Financial Services Center (VAFSC). VAFSC has partnered with Tungsten Network e-Invoicing network, for submissions of all electronic invoices to VA. Tungsten Network electronic invoicing is free to all VA vendors. To submit electronic invoices, all VA vendors must register with Tungsten Network by submitting an email to VA.Registration@Tungsten-Network.com or calling 1-877-752-0900 option 2 for Enrollment.

f. Contractor shall submit an electronic invoice to the Veterans Affairs Financial Services Center (VAFSC) e-Invoice through the website at https://portal.Tungsten-Network.com/Login.aspx after their itemized report has been reviewed and approved by the Contracting Officer (CO). For questions regarding the submission of VA electronic invoices, Tungsten Network customer service may be contacted at 1-877-489-6135.

g. All invoices shall reference the vendor name and address, customer name, contract number, task order number, appropriate obligation/funding order number, description of services provided, quantity, unit price, and total invoice amount. Invoices shall also include any payment discount terms.

h. For questions regarding invoice receipt or payment, please call VAFSC directly at 1-877-353-9791 or email vafsccshd@va.gov

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO
DATE

B.2 PRICE/COST SCHEDULE

The offeror agrees to provide all Final Inspection Reports to the VA within 30 calendar days from task order issuance. Unless otherwise specified in the task order, the final inspection report shall be submitted within thirty (30) days. If a different time frame is required, it will be detailed in the task order and shall take precedence over the default period stated in the PWS. The CLINs shown below are fixed-price. All task orders issued under this contract shall be firm-fixed-price (FFP), quantity, unit price, and extended price.

CLIN
Description
Base Year:

July 1, 2025 – June 30, 2026

OY 1: July 1, 2026 – June 30, 2027
OY 2: July 1, 2027 – June 30, 2028
OY 3: July 1, 2028 – June 30, 2029
OY 4: July 1, 2029 – June 30, 2030

Magnetic Resonance Imaging (MRI)

0001
CONUS
$_____/order
$_____/order
$_____/order
$_____/order
$_____/order
0002
OCONUS
$_____/order
$_____/order
$_____/order
$_____/order
$_____/order

Computed Tomography (CT)

0011
CONUS
$_____/order
$_____/order
$_____/order
$_____/order
$_____/order
0012
OCONUS
$_____/order
$_____/order
$_____/order
$_____/order
$_____/order

Single Photon Emission Computed Tomography/Computed Tomography; Magnetic (SPECT/CT)

0021
CONUS
$_____/order
$_____/order
$_____/order
$_____/order
$_____/order

OCONUS

$_____/order
$_____/order
$_____/order
$_____/order
$_____/order

Positron Emission Tomography/Computed Tomography (PET/CT)

0031
CONUS
$_____/order
$_____/order
$_____/order
$_____/order
$_____/order
0032
OCONUS
$_____/order
$_____/order
$_____/order
$_____/order
$_____/order

Single Photon Emission Computed Tomography (SPECT)

0041
CONUS
$_____/order
$_____/order
$_____/order
$_____/order
$_____/order
0042
OCONUS
$_____/order
$_____/order
$_____/order
$_____/order
$_____/order

Fixed Radiographic System (RAD)

0051
CONUS
$_____/order
$_____/order
$_____/order
$_____/order
$_____/order
0052
OCONUS
$_____/order
$_____/order
$_____/order
$_____/order
$_____/order

Mammography (MAMMO)

0061
CONUS
$_____/order
$_____/order
$_____/order
$_____/order
$_____/order
0062
OCONUS
$_____/order
$_____/order
$_____/order
$_____/order
$_____/order

Magnetic Resonance Imaging [Inside Vehicle/Trailer] (Mobile MRI)

0071
CONUS
$_____/order
$_____/order
$_____/order
$_____/order
$_____/order
0072
OCONUS
$_____/order
$_____/order
$_____/order
$_____/order
$_____/order

Portable Computed Tomography (PORT CT)

0081
CONUS
$_____/order
$_____/order
$_____/order
$_____/order
$_____/order
0082
OCONUS
$_____/order
$_____/order
$_____/order
$_____/order
$_____/order

Positron Emission Tomography/Magnetic Resonance Imaging (PET/MRI)

0091
CONUS
$____/order
$____/order
$____/order
$____/order
$____/order
0092
OCONUS
$____/order
$____/order
$____/order
$____/order
$____/order

Cath Lab

0101
CONUS
$____/order
$____/order
$____/order
$____/order
$____/order
0102
OCONUS
$____/order
$____/order
$____/order
$____/order
$____/order

* DOA stands for Date of Award.

* OY stands for Option Year.

* CLIN stands for Contract Line Item Number.

* CONUS stands for Contiguous United States and means the 48 contiguous States and the District of Columbia.

* OCONUS stands for Outside Contiguous United States and is defined as States and inhabited territories that are not part of the continental United States such as Hawaii, Alaska, Guam, Puerto Rico, America Samoa, and U.S. Saipan.

The guaranteed minimum for the entire duration of the contract shall be $5,000.00.

The total maximum amount of services acquired under this contract shall not exceed $3,000,000.00.

B.3 PERFORMANCE WORK STATEMENT

1. TITLE OF PROJECT:

High Tech Medical Equipment Inspection (HTME) Services

1.1 BACKGROUND:

The Department of Veteran Affairs (VA) purchases High Tech Medical Equipment (HTME) from original equipment manufacturers (OEMs) and distributers. The equipment is then delivered and installed at VA Medical Centers (VAMCs) but requires detailed Acceptance Testing before VA will accept the system. In order to determine if the equipment will function in accordance with OEM and VA specifications, tolerances, and requirements and to ensure that the equipment will operate within all federal guidelines, the equipment must be inspected by a Qualified Medical Physicist (QMP). The resulting contract will provide the VA with a continuous source for the testing of the HTME modalities listed in section 1.2 of this PWS.

1.2 SCOPE OF CONTRACT:

Provide all necessary labor, supervision, materials, and equipment for Acceptance Testing Services by a QMP for the following types of equipment modalities:

· Computed Tomography (CT)

· Positron Emission Tomography/Computed Tomography (PET/CT)

· Positron Emission Tomography/Magnetic Resonance Imaging (PET/MRI)

· Single Photon Emission Computed Tomography/Computed Tomography; Magnetic (SPECT/CT)

· Single Photon Emission Computed Tomography (SPECT)

· Magnetic Resonance Imaging (MRI)

· Mammography (MAMMO)

· Fixed Radiographic System (RAD)

· Multiple types of Labs to include

· Angiography Lab (Fixed C-Arm)

· Cardiac Cath Lab (Fixed C-Arm)

· Electrophysiology Lab (Fixed C-Arm)

· Interventional Lab (Fixed C-Arm)

· Vascular Lab (Fixed C-Arm)

· Portable Computed Tomography (PORT CT)

· Magnetic Resonance Imaging [Inside Vehicle/Trailer] (Mobile MRI)

These acceptance inspection testing services are for newly installed systems at VAMCs throughout the United States, (Including CONUS and OCONUS). This contract shall not be used for periodic inspections/testing of HTME already inspected and accepted at VAMCs. All work shall be performed in accordance with this Performance Work Statement (PWS), attachments, and associated clauses and provisions.

2.0 DESCRIPTION OF SERVICES:

A. Upon request for inspection services, the contractor shall provide all necessary labor, equipment, supervision, and other resources to inspect HTME newly installed at the specified VAMC. The VA shall require inspection services at facilities within the United States, to include its inhabited territories and federal district. For the purpose of this contract, Contiguous United States (CONUS) means the 48 contiguous States and the District of Columbia. Outside Contiguous United States (OCONUS) is defined as States and territories that are not part of the continental United States such as Hawaii, Alaska, Guam, Puerto Rico, America Samoa, and U.S. Saipan. The resultant contract will be used as a continuous source for the acceptance testing services of modalities listed herein. Inspection services will be ordered on an as needed basis from time to time in such quantities as may be needed to fulfill any acceptance testing/inspection requirement.

B. The Contracting Officer will issue a Task Order against the resulting contract that will detail the type of equipment to be inspected, the location where the equipment is to be inspected, and the time and date the inspection is required by. The inspector shall coordinate the inspection with the facility in advance to ensure minimal disruption to the facility’s workflow. Contractor may have access to OEM proprietary information. This information shall not be shared or disclosed to any party not involved in the inspection process.

C. Upon receipt of each Task Order, the contractor shall confirm receipt of the inspection request within twenty-four (24) hours via email. All parties included on the initial Task Order distribution shall be copied on the confirmation email.

D. The Inspector shall inspect the equipment to ensure that it meets the VA’s General Specification and testing protocol requirements in addition to all OEM specifications or performance guidelines identified and all applicable Federal Government safety and performance requirements at 21 CFR Chapter I, Subchapter J, and the Diagnostic X-ray Performance Standards for Electronic Products. Specific regulations under "Diagnostic x-ray systems and their major components" (21 CFR 1020.30), "Radiographic equipment" (21 CFR 1020.31), "Fluoroscopic equipment" (21 CFR 1020.32), and "Computed tomography (CT) equipment" (21 CFR 1020.33). These regulations cover the manufacturing, importing, and installation of equipment that emits electronic product radiation to achieve its intended purpose or as a byproduct of meeting its intended purpose.

E. The contractor shall create a report which (1) states the testing and inspection guidelines utilized, (2) identifies the type of equipment inspected, (3) identifies the testing equipment utilized, (4) identifies any deficiencies in the equipment and any adjustments required to equipment tolerances, (5) identifies any other problems in the equipment’s performance, and (6) verifies that all items ordered on the original delivery order or subsequent modifications have been delivered and installed. The report shall also identify the overall acceptability of the equipment for VA Clinical Use and make a recommendation for government acceptance, conditional acceptance, or rejection of the equipment using. The attachments provided for each modality shall be followed, and each inspection report shall include information on each item or guideline listed.

F. Inspection Report templates shall be provided for each modality listed in Section 1.2 with submission of initial proposal. The VA may approve these templates as is after time of contract award or request revisions as deemed necessary. Only the CO may request changes to these reports, and only approved report templates may be used for testing/inspections under this contract. Approved template reports are subject to change at any time during the duration of the contract at no additional cost to the government. If requested, the contractor shall provide a revised template to the CO within 72 hours.

G. A list of all QMP’s who will be performing these inspection services must be provided to the CO with submission of initial proposal. The offeror must submit a resume or curriculum vitae (CV) for each of the QMP’s to perform inspections under the contract. The CO must approve these personnel before they will be allowed to perform inspections under the contract. During performance of the contract, only CO approved personnel may perform inspections. If during contract performance, the contractor wishes to revise (add or remove personnel) from their list of QMP’s, they must submit a request in writing to the CO for approval. This request shall be accompanied by a resume or CV for any additions to the list. New personnel must be approved by the CO before they are authorized to perform any inspections.

3.0 PERFORMANCE PERIOD:

A. This contract shall have a base year and four, one-year option periods. During the contract period, B. The contractor will not be required to provide services on the following recognized Federal Holidays:

New Year’s DayLabor Day
Dr. Martin Luther King Jr. DayColumbus Day
Presidents DayVeterans Day
Memorial DayThanksgiving Day
Independence DayChristmas Day

Juneteenth

4.0 TECHNICAL & REPORTING REQUIREMENTS:

A. Contractor personnel shall be Qualified Medical Physicists (QMP) and possess at a minimum, a master’s or doctoral degree in physics, medical physics, biophysics, radiological physics, medical health physics, or equivalent disciplines from an accredited college or university and possess a certification in the applicable subfield(s) of medical physics with its associated medical health physics aspects by an appropriate national certifying body and abide by that certifying body’s requirements for continuing education.

B. All equipment to be used for Acceptance Testing services shall be calibrated and certified for use. This equipment is subject to inspection by local biomedical engineers at the VAMC.

C. Contractor personnel shall wear and properly display visible “Contractor Badges” identification at all times while on the premises of the VAMC. It is the responsibility of the contractor to park in the appropriate designated parking areas. Contractor may receive parking information from the VA point of contact at the respective VAMC. The VAMC will not invalidate or make reimbursement for parking violations of the contractor under any conditions. Smoking is prohibited on all VAMC property, including parking areas. Possession of weapons is prohibited on VA property. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

D. All inspection services must be completed on a mutually agreed upon date between the Contractor and the facility. Final reports must be submitted to the NAC HTME Ordering Division within 30 calendar days of completion.

5.0 QUALITY ASSURANCE:

A. The contractor’s Quality Control Plan (QCP) shall be submitted with their initial quote and be approved by the CO prior to commencement of services. The approved QCP will be monitored periodically by the CO to address any issues or concerns. Any issues or concerns with the original QCP shall be addressed by the CO prior to commencement of services. Failure to submit a QCP with the initial proposal may eliminate the offeror from consideration.

B. The contractor is responsible for the quality of all work performed. The contractor shall measure that quality through the contractor’s own QCP for all work performed under this contract. The contractor’s QCP will set forth the procedures for ensuring all Performance Standards listed in the Performance Standards section below are met. The contractor will develop and implement a performance management system with processes to assess and report its performance to the Contracting Officer. All Performance Standards shown in the section below must be captured and monitored on the QCP.

C. The QCP shall also include a section which tracks customer complaints, internal remedies implemented, and resolution of complaints and/or issues within seven (7) calendar days of receipt. Each customer complaint or issue shall be given a unique tracking number and must be retained by the contractor for the entire duration of the contract. This retained record must include all information relevant to the complaint (i.e. name of VA representative which made complaint, date and time of receipt of complaint, name(s) of contractor personnel involved in complaint and its resolution, remedies taken to resolve, and resolution/closeout of complaint/issue). Compliance with this section shall be evaluated by the CO on an annual basis.

D. The CO shall monitor quality and performance through monthly, annual, and random inspections. The CO will ensure results are shared with contractor and uploaded to contract file.

E. The contractor shall maintain a copy of the most current QCP and provide a copy of it to the CO upon request. The Contractor shall update or revise the QCP upon request of the CO at no additional cost to the government.

6.0 PERFORMANCE STANDARDS:

A. The contractor shall maintain performance standards in accordance with the Minimum Performance Standards table below.

B. The contractor shall immediately notify both the Contracting Officer (CO) and the Contracting Officer's Representative (COR) of any disruptions or delays that will prevent them from completing the inspection and submitting their report within the timeframe provided in the task order. This notification shall include the reason for the delay, expected duration of the delay, any mitigating factors associated with the delay.

Task
PWS Reference
Standard
Acceptable Quality Level
Method of Surveillance
Confirmation of inspection request
2.0(C)
Confirm inspection request within 24 hours.
90% per ordering period
Random and Annual review of inspection requests and email confirmation messages
Inspections and Reports
2.0 & 4.0(D)
Reports must include all specified information and be delivered to the VA NAC HTME Ordering Division within the timeframe specified in the task order. If no specific timeframe is provided, the default delivery time shall be 30 calendar days from task order issuance. Any deviations from this timeline due to patient needs or station delays must be communicated to both the contractor and the contracting officer.
No more than 1 substantiated failure to meet timeline or include all information in report per month
Monthly inspection and review
Adherence to QCP
5.0
Contractor adheres to approved QCP and tracks all complaints made by VA customers.
No more than 4 substantiated instances of failure to follow QCP or track all complaints per ordering period
Random and Annual inspection and review

7.0 PHYSICAL & INFORMATION SECURITY:

A. The VA will provide reasonable access to the systems and equipment to be tested. Acceptance Testing must be scheduled in advance with the VAMC, and the OEM of the system or equipment must also be invited to attend.

B. Contractor personnel will not have access to patient records or VA information systems. VAMC personnel will escort contractor personnel to testing location.

C. In the case of systems serving patient care areas, it may not, because of clinical reasons, be possible to test a given system on a particular day, regardless of the agreed upon inspection time and date. VAMC’s shall provide a minimum of 48 hours’ notice to the contractor when it is necessary to reschedule. Should this occur, the inspection will be rescheduled by the contractor and facility and will be performed by the contractor at a later date and at no additional cost to the Government.

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2023)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in FAR 32.608-2 in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.

(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.

(o) Warranty. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.

(q) Other compliances. The Contractor shall comply with all applicable Federal, State and local laws, executive orders, rules and regulations applicable to its performance under this contract.

(r) Compliance with laws unique to Government contracts. The Contractor agrees to comply with 31 U.S.C. 1352 relating to limitations on the use of appropriated funds to influence certain Federal contracts; 18 U.S.C. 431 relating to officials not to benefit; 40 U.S.C. chapter 37, Contract Work Hours and Safety Standards; 41 U.S.C. chapter 87, Kickbacks; 49 U.S.C. 40118, Fly American; and 41 U.S.C. chapter 21 relating to procurement integrity.

(s) Order of precedence. Any inconsistencies in this solicitation or contract shall be resolved by giving precedence in the following order:

(1) The schedule of supplies/services.

(2) The Assignments, Disputes, Payments, Invoice, Other Compliances, Compliance with Laws Unique to Government Contracts, and Unauthorized Obligations paragraphs of this clause;

(3) The clause at 52.212-5.

(4) Addenda to this solicitation or contract, including any license agreements for computer software.

(5) Solicitation provisions if this is a solicitation.

(6) Other paragraphs of this clause.

(7) The Standard Form 1449.

(8) Other documents, exhibits, and attachments

(9) The specification.

(t) [Reserved]

(u) Unauthorized Obligations.

(1) Except as stated in paragraph (u)(2) of this clause, when any supply or service acquired under this contract is subject to any End User License Agreement (EULA), Terms of Service (TOS), or similar legal instrument or agreement, that includes any clause requiring the Government to indemnify the Contractor or any person or entity for damages, costs, fees, or any other loss or liability that would create an Anti-Deficiency Act violation (31 U.S.C. 1341), the following shall govern:

(i) Any such clause is unenforceable against the Government.

(ii) Neither the Government nor any Government authorized end user shall be deemed to have agreed to such clause by virtue of it appearing in the EULA, TOS, or similar legal instrument or agreement. If the EULA, TOS, or similar legal instrument or agreement is invoked through an “I agree” click box or other comparable mechanism (e.g., “click-wrap” or “browse-wrap” agreements), execution does not bind the Government or any Government authorized end user to such clause.

(iii) Any such clause is deemed to be stricken from the EULA, TOS, or similar legal instrument or agreement.

(2) Paragraph (u)(1) of this clause does not apply to indemnification by the Government that is expressly authorized by statute and specifically authorized under applicable agency regulations and procedures.

(v) Incorporation by reference. The Contractor’s representations and certifications, including those completed electronically via the System for Award Management (SAM), are incorporated by reference into the contract.

(End of Clause) ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.2 52.216-18 ORDERING (AUG 2020)

(a) Any supplies and services to be furnished under this contract shall be ordered by issuance of delivery orders or task orders by the individuals or activities designated in the Schedule. Such orders may be issued July 1, 2025 through December 31, 2030.

(b) All delivery orders or task orders are subject to the terms and conditions of this contract. In the event of conflict between a delivery order or task order and this contract, the contract shall control.

(c) A delivery order or task order is considered "issued" when an Award email is sent to the contractor.

(1) If sent by mail (includes transmittal by U.S. mail or private delivery service), the Government deposits the order in the mail;

(2) If sent by fax, the Government transmits the order to the Contractor’s fax number; or

(3) If sent electronically, the Government either—

(i) Posts a copy of the delivery order or task order to a Government document access system, and notice is sent to the Contractor; or

(ii) Distributes the delivery order or task order via email to the Contractor’s email address.

(d) Orders may be issued by methods other than those enumerated in this clause only if authorized in the contract.

(End of Clause)

C.3 52.216-19 ORDER LIMITATIONS (OCT 1995)

(a) Minimum order. The Government is not obligated to purchase, nor is the Contractor obligated to furnish, services under this contract for any single task order with a total value of less than $5,000.00.

(b) Maximum order. The Contractor shall not be obligated to honor—

(1) Any single order for services exceeding three (3) Contract Line Items (CLINs);

(2) Any combination of orders from the same ordering activity within a seven (7) day period that cumulatively exceed three (3) CLINs; or

(3) Any order that would cause the total cumulative contract value to exceed $3,000,000.00 over the entire contract period.

(c) If this is a requirements contract, as defined in FAR 52.216-21, the Government is not required to order any portion of a requirement that exceeds the maximum order limitations set forth in paragraph (b).

(d) Notwithstanding paragraphs (b) and (c), the Contractor shall honor any order exceeding the maximum limitations unless it is returned to the ordering office within five (5) calendar days of receipt, with written notice stating the Contractor's intent to reject the order and the reason(s). If the Government receives such notice, it may procure the required services from another source.

(End of Clause)

C.4 52.216-22 INDEFINITE QUANTITY (OCT 1995)

(a) This is an indefinite-quantity contract for the supplies or services specified, and effective for the period stated, in the Schedule. The quantities of supplies and services specified in the Schedule are estimates only and are not purchased by this contract.

(b) Delivery or performance shall be made only as authorized by orders issued in accordance with the Ordering clause. The Contractor shall furnish to the Government, when and if ordered, the supplies or services specified in the Schedule up to and including the quantity designated in the Schedule as the "maximum." The Government shall order at least the quantity of supplies or services designated in the Schedule as the "minimum."

(c) Except for any limitations on quantities in the Order Limitations clause or in the Schedule, there is no limit on the number of orders that may be issued. The Government may issue orders requiring delivery to multiple destinations or performance at multiple locations.

(d) Any order issued during the effective period of this contract and not completed within that period shall be completed by the Contractor within the time specified in the order. The contract shall govern the Contractor's and Government's rights and obligations with respect to that order to the same extent as if the order were completed during the contract's effective period; provided, that the Contractor shall not be required to make any deliveries under this contract after December 31, 2030.

(End of Clause)

C.5 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days.

C.6 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed five (5) years.

(End of Clause)

C.7 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

(a) Definitions. As used in this clause -

(1) Contract financing payment has the meaning given in FAR 32.001;

(2) Designated agency office means the office designated by the purchase order, agreement, or contract to first receive and review invoices. This office can be contractually designated as the receiving entity. This office may be different from the office issuing the payment;

(3) Electronic form means an automated system transmitting information electronically according to the accepted electronic data transmission methods and formats identified in paragraph (c) of this clause. Facsimile, email, and scanned documents are not acceptable electronic forms for submission of payment requests;

(4) Invoice payment has the meaning given in FAR 32.001; and

(5) Payment request means any request for contract financing payment or invoice payment submitted by the Contractor under this contract.

(b) Electronic payment requests. Except as provided in paragraph (e) of this clause, the Contractor shall submit payment requests in electronic form. Purchases paid with a Government-wide commercial purchase card are considered to be an electronic transaction for purposes of this rule, and therefore no additional electronic invoice submission is required.

(c) Data transmission. A Contractor must ensure that the data transmission method and format are through one of the following:

(1) VA's Electronic Invoice Presentment and Payment System at the current website address provided in the contract.

(2) Any system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) and chartered by the American National Standards Institute (ANSI).

(d) Invoice requirements. Invoices shall comply with FAR 32.905.

(e) Exceptions. If, based on one of the circumstances in this paragraph (e), the Contracting Officer directs that payment requests be made by mail, the Contractor shall submit payment requests by mail through the United States Postal Service to the designated agency office. Submission of payment requests by mail may be required for -

(1) Awards made to foreign vendors for work performed outside the United States;

(2) Classified contracts or purchases when electronic submission and processing of payment requests could compromise the safeguarding of classified or privacy information;

(3) Contracts awarded by Contracting Officers in the conduct of emergency operations, such as responses to national emergencies;

(4) Solicitations or contracts in which the designated agency office is a VA entity other than the VA Financial Services Center in Austin, Texas; or

(5) Solicitations or contracts in which the VA designated agency office does not have electronic invoicing capability as described above.

(End of clause)

C.7 VAAR 852.242-71 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (OCT 2020)

The Contracting Officer reserves the right to designate an Administrative Contracting Officer (ACO) for the purpose of performing certain tasks/duties in the administration of the contract.

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