36C77619R0003-023.pdf

Date

Email Requests (Include

Requests received after

4:30p from previous date)

MVI Remedy

Tickets

VLER

Requests

Phone

Requests

Total

Requests

Received

Urgent Request

Resolutions Pending

48 hours

Data Entered

By Notes

9/3/2013 34 0 0 0 34 0 User Name X

9/4/2013 52 0 0 0 52 0 User Name X

9/5/2013 50 0 0 0 50 0 User Name X

9/6/2013 28 0 0 0 28 0 User Name X

9/9/2013 50 0 0 0 50 0 User Name X

9/10/2013 51 0 0 0 51 0 User Name X

9/11/2013 0 0 0 0 0 User Name X

9/12/2013 33 0 0 0 33 0 User Name X

9/13/2013 22 0 0 0 22 0 User Name X

9/16/2013 40 0 0 0 40 0 User Name X

9/17/2013 52 0 0 0 52 0 User Name X

9/18/2013 30 1 0 0 31 0 User Name X

9/19/2013 45 0 0 1 46 0 User Name X

9/20/2013 78 0 0 0 78 0 User Name X

9/23/2013 71 0 0 0 71 0 User Name X

9/24/2013 77 1 0 0 78 0 User Name X

9/25/2013 0 0 User Name X

9/26/2013 43 0 0 0 43 0 User Name X

9/27/2013 49 0 0 0 49 0 User Name X

9/30/2013

TOTALS: 805 2 0 1 808 0

Sept 2013

ATTACHMENT 22

SEPT 2013