VA Office of Information Service Center

The Department of Veterans Affairs Office of Information Service Center, a civilian sub-agency within the VA, manages contract awards for information technology and support services to the Veterans Affairs enterprise. The Office has issued 95 federal contracts since 2016, with a combined potential value of $42.1 million and $37 million in obligated dollars (88% of potential value).

Contract activity has declined sharply. The Office awarded 15 contracts in 2018, 7 in 2019, surged to 39 in 2020, then fell to 6 in 2021 and 1 in 2022. The most recent recorded award date is September 2022; no awards are recorded after that point. Among 53 distinct prime contractors, competitive concentration is highly fragmented — Veterans Management Services, Inc. accounts for 100 percent of recent award count but represents only $73 thousand in potential value (1 award over the last five years). The remaining 52 contractors hold the balance of the portfolio.

Set-asides skew toward open competition and veteran-owned small business. About 62 percent of awards carried no set-aside designation; 22 percent were Service-Disabled Veteran-Owned Small Business awards; 13 percent were designated for Total Small Business; 2 percent were SDVOSB sole-source awards; and 1 percent went to Veteran-Owned Small Business. No recent contract opportunities are recorded against the Office.

The steep contraction in award volume since 2020 and the absence of recorded activity after September 2022 suggest either a significant shift in the Office's acquisition strategy or a transition in how its contract activity is being reported. Firms pursuing the Office should verify current contracting posture through direct outreach to the Office and track for any reactivation of solicitation activity.