36C77619R0003-0003014.xlsx

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HIG19-1 Healthcare Identity Management Support (HC IdM)
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36C77619R0003
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36C77619R0003 0003 36C77619R0003_S02 - ATTACHMENT 22 - SAMPLE HC IdM METRICS TOTALS.xlsx

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Text version

NOV 18

HC IdM Metric Totals - November 2018

METRICTOTALDATESPECIAL PROJECTS/UATHoursMinutes
CONFERENCE CALLS
TK TASKS
TK Pot DUP Tasks Received
TK Pot DUP Tasks Resolved
TK Pot DUP Tasks Pending
TK Pot DUP Tasks Unresolved
TK OVR Tasks Resolved
TK Pot Cat Edit Tasks Received
TK Pot Cat Edit Tasks Resolved
Catastrophic Edits IdentifiedTOTAL00:00
Catastrophic Edits ResolvedGrand Total
TK Pot Mismatch Tasks Received
TK Pot Mismatch Tasks Resolved
Total TK Tasks Resolved
POC REQUESTS
POC Requests Opened
POC Requests Generated by DoD
POC Requests Pending
POC Requests Resolved
SYSTEM DOWNTIME
DESCRIPTIONDATEANR #CA SERVICE DESK #TIME PERIOD (Military Time 00:00 CST)HoursMinutes
TOTAL00:00
Grand Total

HC IdM Metric Totals

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