36C77020R0003_Final_09-15-2020.docx

36C77020R0003

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

NCO 15 Contracting Ofc - CMOP

09-15-2020

CRYSLER, JEFFREY

913-684-0156 10-15-2020 05:00pm 36C770 Department of Veterans Affairs NCO 15 Contracting Office - CMOP 3450 S. 4th St. Trafficway

Leavenworth KS 66048-5012

X

339112 1000 Employees

N/A

Multiple Locations SEE Performance Work Statement

36C770 Department of Veterans Affairs NCO 15 Contracting Ofc - CMOP 3450 S. 4th St. Trafficway

Leavenworth KS 66048-5012

Financial Services Center http://www.fsc.va.gov/einvoice.asp PO Box 149971 Austin TX 78714-8971 877-353-9791 512-460-5429

This solicitation is being issued for Direct to Patient Distribution Services for the Consolidated Mail Outpatient Pharmacy (CMOP).

This IDIQ Contract is a base year and four one-year options.

Carefully read section B.3 paragraph D.

Preproposal Conference and submit questions NLT 09-22-2020.

Contact Information: Jeffrey Crysler Telephone: 913-684-0156 Email: jeffrey.crysler@va.gov

Prior to submission of proposal, selected vendor must be Registered in System of Award Management (SAM).

James D. Justus Contracting Officer

Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: TBD

b. GOVERNMENT: Contracting Officer 36C770 Jeffrey Crysler

NCO 15 Contracting Office - CMOP 3450 S. 4th St. Trafficway Leavenworth KS 66048-5012

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs Financial Services Center http://www.fsc.va.gov/einvoice.asp PO Box 149971 Austin TX 78714-8971

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2 PRICE/COST SCHEDULE

NOTE 1: Offeror’s prices shall consist of a handling fee per line item only. The handling fee shall include all the offeror’s costs such as labor, overhead, shipping cartons, any required labels, packing materials, etc. Payment to the Contractor for each line item dispensed will be at the current Federal Government Federal Supply Schedule (FSS) contract price in effect for the item at the time the order is released to the Contractor. Payment for shipping will be accomplished through use of an account number that will be provided by the VA for that purpose, and shipping costs will not be borne by the Contractor. Miscalculations by the Contractor in manifesting parcels are the responsibility of the Contractor and will not be passed to the Government for payment. The Government will be auditing all shipping manifests and invoices to ensure the Contractor follows all requirements.

NOTE 2: Upon award, the Contactor shall work with CMOP to mitigate shipping costs. The Contractor shall be able to manifest parcels internally through different vendors (USPS and third-party vendors) and/or (at the discretion of the CMOP) work with CMOP’s mail consolidators to distribute parcels to the Veteran. The Contractor shall release parcels daily to ensure parcel distribution and critical entry times are managed appropriately to meet service parameters. The Government is considering the use of a CMOP mail manifesting contract for shipment of packages under this contract. This action may be taken at time of contract award or by modification to the contract following contract award.

NOTE 3: Vendors are not required to submit pricing for all line items to be considered. Offerors may submit a proposal for all Med/Surg Items only (to include all option periods), all of Enteral nutrition and consumable med/surg items (to include all option periods), or all line items. To be eligible for award consideration, offerors are required to submit a proposal for the base period of one year and each of the four one-year option periods for each line item proposal. Proposals that do not offer a handling fee for the base period and each of the four option periods for the solicitation line item being offered, shall be determined non-responsive.

NOTE 4: Vendors should fill out Attachment 8 (Pricing Spreadsheet) and submit with offer.

NOTE 5: CONTRACT LIMITATIONS

(a) Minimum Contract Value: $1,000,000 for the lifetime of the contract;

(b) Maximum Contract Value: $1,700,000,000.00 for the lifetime of the contract.

NOTE 6: Option to Extend Service The Government may require services for up to 6 months after the last day of the 4th option year. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days prior to the contract's expiration. Pricing will continue at the price of the 4th option period.

ITEM INFORMATION

0.00

Med/Surg Items Only Contract Period: Base POP Begin: 01-01-2021 POP End: 12-31-2021 PRODUCT/SERVICE CODE: 6515 - Medical and Surgical Instruments, Equipment, and Supplies

0.00

Med/Surg Items Only Puerto Rico Handling fee Contract Period: Base POP Begin: 01-01-2021

0.00

Med/Surg Items Only w/o mail manifesting

POP Begin: 01-01-2021

0.00

Med/Surg Items Only w/o mail manifesting Puerto Rico Handling Fee Contract Period: Base POP Begin: 01-01-2021

0.00

Enteral nutrition and consumable med/surg items (i.e. tubing, bags, etc.)

POP Begin: 01-01-2021

0.00

Enteral nutrition and consumable med/surg items (i.e. tubing, bags, etc.)

Contract Period: Base POP Begin: 01-01-2021

0.00

Enteral nutrition and consumable med/surg items Only w/o mail manifesting (i.e. tubing, bags, etc.)

POP Begin: 01-01-2021

0.00

Enteral nutrition and consumable med/surg items Only w/o mail manifesting (i.e. tubing, bags, etc.)

Contract Period: Base POP Begin: 01-01-2021

0.00

Med/Surg Items Only Contract Period: Option 1 POP Begin: 01-01-2022 POP End: 12-31-2022

0.00

Med/Surg Items Only

Contract Period: Option 1 POP Begin: 01-01-2022

0.00

Med/Surg Items Only w/o mail manifesting

POP Begin: 01-01-2022

0.00

Med/Surg Items Only w/o mail manifesting

Contract Period: Option 1 POP Begin: 01-01-2022

0.00

Enteral nutrition and consumable med/surg items (i.e. tubing, bags, etc.)

POP Begin: 01-01-2022

0.00

Enteral nutrition and consumable med/surg items (i.e. tubing, bags, etc.)

Contract Period: Option 1 POP Begin: 01-01-2022

0.00

Enteral nutrition and consumable med/surg items Only w/o mail manifesting (i.e. tubing, bags, etc.)

POP Begin: 01-01-2022

0.00

Enteral nutrition and consumable med/surg items Only w/o mail manifesting (i.e. tubing, bags, etc.)

Contract Period: Option 1 POP Begin: 01-01-2022

0.00

Med/Surg Items Only Contract Period: Option 2 POP Begin: 01-01-2023 POP End: 12-31-2023

0.00

Med/Surg Items Only

Contract Period: Option 2 POP Begin: 01-01-2023

0.00

Med/Surg Items Only w/o mail manifesting

POP Begin: 01-01-2023

0.00

Med/Surg Items Only w/o mail manifesting

Contract Period: Option 2 POP Begin: 01-01-2023

0.00

Enteral nutrition and consumable med/surg items (i.e. tubing, bags, etc.)

POP Begin: 01-01-2023

0.00

Enteral nutrition and consumable med/surg items (i.e. tubing, bags, etc.)

Contract Period: Option 2 POP Begin: 01-01-2023

0.00

Enteral nutrition and consumable med/surg items Only w/o mail manifesting (i.e. tubing, bags, etc.)

POP Begin: 01-01-2023

0.00

Enteral nutrition and consumable med/surg items Only w/o mail manifesting (i.e. tubing, bags, etc.)

Contract Period: Option 2 POP Begin: 01-01-2023

0.00

Med/Surg Items Only Contract Period: Option 3 POP Begin: 01-01-2024 POP End: 12-31-2024

0.00

Med/Surg Items Only

Contract Period: Option 3 POP Begin: 01-01-2024

0.00

Med/Surg Items Only w/o mail manifesting

POP Begin: 01-01-2024

0.00

Med/Surg Items Only w/o mail manifesting

Contract Period: Option 3 POP Begin: 01-01-2024

0.00

Enteral nutrition and consumable med/surg items (i.e. tubing, bags, etc.)

POP Begin: 01-01-2024

0.00

Enteral nutrition and consumable med/surg items (i.e. tubing, bags, etc.)

Contract Period: Option 3 POP Begin: 01-01-2024

0.00

Enteral nutrition and consumable med/surg items Only w/o mail manifesting (i.e. tubing, bags, etc.)

POP Begin: 01-01-2024

0.00

Enteral nutrition and consumable med/surg items Only w/o mail manifesting (i.e. tubing, bags, etc.)

Contract Period: Option 3 POP Begin: 01-01-2024

0.00

Med/Surg Items Only Contract Period: Option 4 POP Begin: 01-01-2025 POP End: 12-31-2025

0.00

Med/Surg Items Only

Contract Period: Option 4 POP Begin: 01-01-2025

0.00

Med/Surg Items Only w/o mail manifesting

POP Begin: 01-01-2025

0.00

Med/Surg Items Only w/o mail manifesting

Contract Period: Option 4 POP Begin: 01-01-2025

0.00

Enteral nutrition and consumable med/surg items (i.e. tubing, bags, etc.)

POP Begin: 01-01-2025

0.00

Enteral nutrition and consumable med/surg items (i.e. tubing, bags, etc.)

Contract Period: Option 4 POP Begin: 01-01-2025

0.00

Enteral nutrition and consumable med/surg items Only w/o mail manifesting (i.e. tubing, bags, etc.)

POP Begin: 01-01-2025

0.00

Enteral nutrition and consumable med/surg items Only w/o mail manifesting (i.e. tubing, bags, etc.)

Contract Period: Option 4 POP Begin: 01-01-2025

Page 1 of Page 1 of

B.3 PERFORMANCE WORK STATEMENT

A. BACKGROUND

The Department of Veterans Affairs (VA) Consolidated Mail Outpatient Pharmacy (CMOP) program serves over seven million enrolled Veterans, dispensing more than 120 million prescriptions per year for Department of Veterans Affairs Medical Centers (VAMCs) and Community Based Outpatient Clinics (CBOCs) throughout the United States. Currently there are a total of eight nationally located CMOP facilities. CMOP has identified the continued need to provide medical/surgical (med/surg) and enteral nutrition items from a contracted source via receipt of electronic orders for direct delivery to Veterans. Prescriptions (Rxs) may contain multiples of a single item.

Contractor distributed med/surg items play a vital role in the fulfillment process by improving the efficiency of CMOP operations creating faster delivery times to our Veteran patients. Fulfillment fluctuations for these items make it difficult to determine the exact quantities that will be required during the contract term(s); however, based off historic data the Government anticipates a need for approximately four million-line items per year.

B. SCOPE

The Contractor is to provide med/surg supplies and enteral nutrition items for direct delivery to patients located within the fifty United States, Washington DC, Puerto Rico, American Samoa, Northern Mariana Islands, US Virgin Islands and Guam in accordance with addresses supplied. The Contractor is expected to maintain sufficient inventory at all times to meet CMOP requirements.

1. The Contractor will be reimbursed based upon the number of line items filled for each order. All orders shall be filled based upon information provided within each order issued from CMOP per the Performance Work Statement. Section D Attachment 1 Sample List of Products Distributed as of the last Quarter, represents a sample of the type and volume of products that will be dispensed. This list is only representative of one snapshot in time and is subject to change at VA discretion.

2. All actions by the Contractor under the awarded contract shall be in accordance with applicable Food and Drug Administration (FDA), Drug Enforcement Administration (DEA), Environmental Protection Agency (EPA), Federal, State and Local codes and laws or regulations, including renewal of required (Federal or State) certifications, as applicable. The Contractor shall meet any current or future requirements for approvals or certifications as may be levied by applicable legal, regulatory, accrediting or local/state/federal requirements for the fulfillment of medical/surgical and enteral nutrition items, or, any additional agencies as identified by the Government to meet specific requirements. Due to continuous regulatory changes in both federal and state laws, the Contractor shall comply with new regulations within the date stated in the law, or regulation.

3. The Contractor shall have a minimum of two years’ experience in the provision and shipment of home health care supplies with a minimum annual volume of at least four million-line items per year. The Contractor must have multiple warehouse distribution operations to maintain full functionality in the event of a disaster, either natural or manmade, which includes technological disasters, such as power service disruptions and cyber-attacks.

CONTRACT PERIOD

1. The contract performance period will be a base of one (1) year, and four (4) one-year option periods.

i. Base Year: 01-01-2021 to 12-31-2021

ii. Option Period 1: 01-01-2022 to 12-31-2022

iii. Option Period 2: 01-01-2023 to 12-31-2023

iv. Option Period 3: 01-01-2024 to 12-31-2024

v. Option Period 4: 01-01-2025 to 12-31-2025

2. The Implementation/Transition Period is defined as the amount of time after contract award and before the contract effective date to ensure sufficient administrative and training time has been allowed for continuity of service in support of the CMOP program, and, if necessary, the change of Contractors from the incumbent Contractor to the newly awarded Contractor. The Implementation/Transition period shall be no more than one hundred-twenty (120) calendar days from date of contract award for a newly awarded Contractor, or, ninety (90) calendar days from date of contract award if award is made to the incumbent Contractor.

PREPROPOSAL CONFERENCE

1. A preproposal conference will be held by the Department of Veterans Affairs to explain the requirements of this solicitation, and to respond to general questions raised by prospective offerors. Interested offerors wishing to attend the conference must notify, the Contract Specialist, Jeffrey Crysler (jeffrey.crysler@va.gov) of the number and names of attendees no later than (09/22/2020). The preproposal conference will be held virtually through Microsoft Teams (tele-conference) on (09/25/2020). The Contract Specialist will send out a meeting invite once names of attendee’s are received. Written minutes of tele-conference will be provided to all prospective Offerors via formal written amendment to the Request for Proposal (RFP) on Contracting Opportunities, formerly Fed Biz Opps.

2. Offerors are requested to submit written questions concerning this solicitation to arrive on or before (09/22/2020). Interested offerors unable to attend the conference are also invited to submit their written questions by the requested date. All questions that are submitted together with their respective answers will be furnished to all prospective offerors attending the conference or to interested parties upon written request. Written questions should be submitted to jeffrey.crysler@va.gov. Offerors are advised that any remarks or explanations provided at the preproposal conference shall not change the terms and conditions of the solicitation unless the solicitation is amended in writing.

C. IMPLEMENTATION/TRANSITION PERIOD

1. CMOP will provide the Contractor, at contract award conference, a line item usage report for the most recent contract quarter. The report will include a list of specific products, identified by the example contract item number and example contract number, for the items distributed to patients, along with the current FSS, National Standardization, or SourceAmerica price for each. The usage data report is fluid and may be periodically updated as product distribution requirements change.

2. The Contractor shall provide a written Implementation/Transition plan to minimize any decreases in productivity and to prevent possible negative impact on service. This plan shall include but is not limited to the identification and establishment of new processing facilities and locations, the hiring, and training of staff prior to the start date, and establishment of points of contacts. The Implementation/Transition Plan shall be included in the proposal and shall be incorporated in the contract award.

3. The Contractor shall implement Health Level 7 (HL7) electronic data interface with CMOP (see Section D, Attachment 3, CMOP Vendor Interface Specification). This must be initiated punctually upon the inception of the implementation Period, since it requires customized software creation that may be required by the Contractor.

D. SUPPORTED FACILITIES

The following CMOP facilities will use this contract. Any addition or deletion of facilities shall be made by modification to the contract.

E. FEDERAL GOVERNMENT HOLIDAYS

Christmas Day December 25th When a holiday falls on a Sunday, the following Monday will be observed as a legal holiday. When a holiday falls on a Saturday, the preceding Friday is observed by United States (U.S.) Government agencies.

F. HOURS OF OPERATION

The Contractor is responsible for conducting business during normal business hours to facilitate communication between CMOP and the Contractor, Monday through Friday except observed holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within the awarded contract when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

G. DEFINITIONS AND ACRONYMS

Address Label – Contains mailing address of the recipient, return address, unique package ID and endorsement line.

Barcode – Each parcel is pre-labeled by the Contractor with a barcode that contains the order number, (station number and, batch number), split number, parcel ID number, service code, mail flag and zip code.

Bill of Lading (BOL) – Document signed by a carrier (the company that transports the product) or the carrier's representative and issued to a consignor (the company responsible for contracting the carrier) that evidences the receipt of goods.

Business Associate Agreement (BAA) – Contract between the Government and its Contractor who shall use Protected Health Information (PHI) for administrative, research, pricing, and billing or quality-assurance purposes. Business associates are not only providers of health care services; they might be individuals or entities involved in legal, accounting or other services.

Consolidated Mail Outpatient Pharmacy (CMOP) – Division of the United States Department of Veterans Affairs; provides mail order prescriptions to Veterans. (eight CMOP locations are: at Leavenworth, KS; Tucson, AZ; Chelmsford, MA; Dallas, TX; Murfreesboro, TN (two locations); Great Lakes, IL; and Charleston, SC).

Contract Catalog Search Tool (CCST) – VA National Acquisition Center Contract Catalog Search Tool. A comprehensive online listing of the Department of Veterans Affairs National Acquisition Center’s active nation-wide healthcare-related contract vehicles, open to VA and other Government Agencies.

Contracting Officer (CO) – Government employee with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

Contracting Officer’s Representative (COR) – Representative from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as liaison to the Contractor. This individual has no authority to change the terms or conditions of the contract. The Contracting Officer reserves the right to designate representatives to act for him/her in furnishing technical guidance and advice or generally monitor the work to be performed under this contract.

Contractor – Vendor/Company authorized to provide services awarded under this contract.

Data Transfer Agreement (DTA) – Establishes the terms and conditions under which the CMOP will provide, and the Contractor shall use, transmitted data.

Defective Service – Service output that does not meet the standard of performance associated with it in the Performance Work Statement and Performance Requirements Summary.

Disaster – as declared by the Federal/State/Local Government for a specific situation. Also, when Contractor facilities are unable to provide the requirements of this contract resulting from perils of nature, mechanical or electrical failure, medical epidemic, etc.

Duplicate Rx Index - the same unique RXINDEX of a previously filled prescription (not a Previous RXINDEX cancelled prescription). The RXINDEX is a composite field that identifies the SITE‐RXNUMBER‐REFILL#.

Facility Recall Coordinator – Person within CMOP operational authority to make related determinations and findings regarding recall processing.

Federal Supply Schedule (FSS) – The General Services Administration (GSA) is responsible for writing contracts for commercial items that can be used by all federal Government agencies, and, in some cases, local and state Governments. For the purpose of this contract the term FSS will include any or all Government contracted source including Med/Surg Prime Vendor, Next Generation (MSPV-NG) or its successor MVP 2.0, Blanket Purchase Agreements (BPA), Defense Acquisition and Program Administration (DAPA) and any Government sanctioned pricing agreement open to use by the Department of Veterans Affairs.

File Transfer Protocol (FTP) – Technology enabling the transfer of files between two computers over the internet.

Financial Service Center (FSC) – Responsible for a variety of VA financial operations including vendor payments, electronic commerce/electronic interchange capabilities and financial support for VA offices.

Health Level 7 (HL7) – Standard series of predefined logical formats for packaging healthcare data in the form of messages to be transmitted among/between computer systems.

Immediately – When used in conjunction with a notification requirement, is defined as written notification to the COR or Contracting Officer within one business day of occurrence.

Interface Control Document (ICD) – Describes the interface protocol requirements for data transfer between the CMOP and the Contractor.

Line Item - A single VA Product Code/VA Print Name combination and the multiple of that item that is required.

Mailing – Contractor generated label at packaging includes recipient address, return address, and CMOP barcode on parcel.

Manifesting – Application of shipping costs prior to insertion to the delivery stream.

Manifest Document – Hard copy document or electronic version required by shipper.

NGDS – Next Generation Delivery Services (UPS/FedEx).

Normal Business Hours – For the purposes of this contract normal business hours will be defined as 8:00 A.M. to 5:00 P.M. Monday through Friday, excluding observed holidays. The Contractor may at their discretion work hours outside of the defined business hours but must include the defined hours as a minimum. Business hours will be based on local time at the site of performance by the Contractor.

Obligation – A recording of and setting aside funds to be used to satisfy the terms and conditions of a particular procurement instrument.

Order Number – Unique number that is assigned to each order by CMOP. Consists of a station number and a batch number.

Parcel – A package containing one or more items to be shipped by the Contractor to the patient.

Performance Work Statement (PWS) – Statement of work for performance-based acquisitions that describes the required results in clear, specific and objective terms with measurable results.

Performance Issue Resolution Plan – Written corrective action plan.

Promptly – when used in conjunction with notification requirements, defined as written notification to the COR or Contracting Officer with two business days of occurrence.

Quality Assurance – Actions taken by the Government to assure services meet the requirements of the Performance Work Statement.

Quality Assurance Surveillance Plan (QASP) – Organized written document specifying the methodology to be used for surveillance of Contractor performance by the Government.

Quality Control – Actions taken by a Contractor to control the performance of services so that they meet the requirements of the PWS.

Rx – A pharmaceutical single line item. The Rx is the billable item. The way the provider’s order is transmitted. It does not necessarily indicate a legally restricted item.

Split Number – Number assigned by CMOP that identifies specific items from a patient order contained in a parcel.

Source – The Government will provide a Government contracted source as an example for each item for the purpose of establishing the maximum pricing that will be reimbursed to the Contractor. The Contractor must provide the exact item example requested at a price that does not exceed the Government contracted price.

Third Party Carrier – United Parcel Service (UPS) is the current expedited parcel shipper for the Department of Veterans Affairs (VA). VA uses UPS services under the FSS Blanket Purchase Agreement (BPA) GS-23F-0282L.

Tracking Number – The unique shipping number created at manifesting identifying the parcel for tracking and delivery.

United Parcel Service (UPS) – Shipping Company used to expedite parcels.

United States Postal Service (USPS) – Shipper used for shipping parcels.

Written Notification – electronic e-mail message.

H. ESTIMATED QUANTITIES

The Government anticipates a workload based on historical findings of 822,000 Rx items per calendar quarter or approximately 13,000 Rx items per business day. There is a likelihood that the overall volume will fluctuate based on patient need.

I. PLACEMENT OF ORDERS

CMOP will place annual (or more frequent) recurring obligations that will cite and obligate the funds for a specified period of time, and state that the obligation is the funding authority for payment of Contractor invoices for line items and handling fees for the specified time period. No shipments are authorized without receipt of a properly funded obligation.

J. DELIVERY PERIOD

All original orders for contract products that are identified for delivery must be processed for filling and placed within the transportation or delivery stream within a forty-eight (48) hour monthly average from transmission time/date stamp.

K. GENERAL REQUIREMENTS

1. The Contractor shall provide Medical/Surgical (med/surg), Enteral Nutrition and related support supplies (consumables) for direct delivery to patients located within the fifty United States, Washington DC, and Puerto Rico, American Samoa, Northern Mariana Islands, U.S. Virgin Islands and Guam, in accordance with addresses supplied.

2. The Contractor will provide a physical warehouse/distribution presence on the island of Puerto Rico that will service that location and the surrounding Virgin Islands.

i) Items shipping from the Puerto Rico location will include only bulk (case lot) incontinence supplies such as diapers, briefs, liners, bed pads, etc. CMOP will provide the Contractor, at contract award conference, a line item usage report for the most recent contract quarter. The Puerto Rico warehouse/distribution list may be amended to include more or less items as the needs of the Government change.

ii) The Contractor will submit a separate handling fee for the Puerto Rico line items issued from the Puerto Rico warehouse. (See Section B.5 Price/Cost Schedule.) The handling fee will be all inclusive of the costs to ship to and warehouse the item(s) in Puerto Rico and to provide picking and packing for final distribution to the patients. USPS/ UPS (or other carrier’s) costs will be charged to the Government account provided for this function.

iii) All requirements of this Solicitation will apply to the Puerto Rico warehouse.

iv) The Government reserves the right to not award this option if it determines that the needs of the Government can be better served utilizing shipments from the continental U.S.

3. The Contractor will also have a sufficient, well-trained staff to support the CMOPs. The Contractor will clearly demonstrate their ability to meet the CMOPs varying needs in their proposal submission. This shall include but is not limited to Standard Operating Procedures, staffing guidelines, internal policies, training requirements, labor agreements.

4. The Contractor will be reimbursed the FSS or other federal contract vehicle item price for all line items shipped, as well as a handling fee per line item. The handling fee shall include all the Contractor’s costs such as labor, overhead, shipping cartons, any required labels, packing materials, etc.

5. Payment to the Contractor for each line item dispensed will be at the current Federal Government contract price in effect for the item at the time the order is released/transmitted to the Contractor.

6. Shipping costs will not be borne by the Contractor. (See section O. Shipping & Delivery)

7. The Contractor shall maintain adequate inventory supply to meet the needs of this work statement and have the capability to distribute an extensive line of med/surg supplies and enteral nutrition required by the CMOP facilities for continued day-to-day operations. Section D, Attachment 1 represents the most recent contract quarter, list of the products being supplied as of the issue date of this solicitation. This list of products is fluid and may change depending on patient need. The Contractor shall stock each distribution center intended to be used under this contract with one hundred percent (100%) of the products required by the CMOPs, and at the appropriate inventory levels as determined by product usage calculated by the Contractor.

8. An overall one hundred percent (100%) fill rate must be maintained by the Contractor at all times within a forty-eight (48) hour monthly average from transmission time/date stamp.

9. Contractor internal inventory replenishment/ordering schedule must be flexible to meet CMOP requirements in the event of sudden usage increases. This includes expedited delivery when necessary or changes from the routine delivery schedules of the suppliers. All costs for expedited deliveries will be the responsibility of the Contractor.

10. Recurring line item inventory outages occurring twice within two consecutive months, regardless of when in those months (other than nationally recognized manufacturer’s backorders) must be addressed by a written Performance Issue Resolution Plan (action plan) outlining the cause and/or corrective action. For clarification, out of stock timeline begins from the date inventory was received at the Contractor’s warehouse when determining two consecutive out of stock instances. This action plan is to be submitted per the written specified method within two business days of the initial notification of occurrence received from the COR.

a. Contractor is required to operate more than one distribution point for providing services required by this contract.

b. The Contractor shall stock each distribution center intended to be used under this contract with one hundred percent (100%) of the products required by the CMOPs, and at the appropriate inventory levels as determined by product usage calculated by the Contractor. This ensures timely and complete coverage of the program and provides emergency back-up for disaster recovery.

c. The distribution points must be geographically located both, east and west of the Mississippi River so that shipping costs and times are minimized to the maximum extent possible.

d. These distribution points must have the ability to transfer individual Rx’s between facilities and must provide one hundred percent (100%) of the production required by CMOP.

e. Contractor must be able to certify the ability to transfer workload prior to contract award, demonstrating that operations can be switched to an alternate distribution point with no interruption of service under the contract.

f. Workload transfers will be utilized by the Contractor to facilitate the maximum fill rate, decrease cancellations and/or delayed fills. The Contracting Officer’s Representative (COR) must be notified immediately of any workload transfers, i.e., natural or manmade disasters, catastrophic event, out of stock events exceeding thirty-six (36) hours from turnaround clock start time. Workload transfers will be considered temporary and shall return to the originating facility as soon as the reason for the transfer is resolved. The COR will be immediately informed of when the transfer situation is resolved.

11. VA has established priced contracts for the products that will be distributed through this program. Contracts for products shall include Federal Supply Schedule, including those awarded by the General Services Administration (GSA) and the National Acquisition Center (NAC), Strategic Acquisition Center (SAC), VA National Contracts, Blanket Purchase Agreements (BPA) and Blanket Ordering Agreements (BOA) with SourceAmerica. To facilitate maximum utilization of this proposed contract, the Contractor is required to make all eligible FSS and federally contracted items available for distribution through the resulting contract. The VA has also entered into special pricing agreements as part of the MedSurg Next Generation Prime Vendor contract (MSPV-NG or successor MSPV 2.0). In all instances, the lowest price stated within these sources is the price that will be paid to the Contractor for the item regardless of source. These prices shall appear as a direct “pass-through” to the VA on each invoice.

a. As requirements are initially and subsequently provided by the COR, example contract source and contract item pricing will be provided to the Contractor. FSS, VA National Standardization and SourceAmerica product prices can be verified by the Contractor at time of award and real time thereafter throughout the term of the contract at NAC Contract Catalog Search Tool (CCST), current MSPV catalog, SAC pricing schedules, eCAT, and so on.

b. Product pricing at time of line item release/transmission will prevail.

12. The Contractor shall be required to add products to inventory –

a. Within forty-five (45) business days of initial Government request for items originating from an existing example Government contract source.

b. Within one hundred-twenty (120) business days of initial Government request for any new source that must be established for the existing example Government contract source.

13. The Contractor will request a Government review of items identified by the Contractor as having less than ten (10) orders per month during the previous one-hundred twenty (120) calendar days. CMOP will provide a determination to either continue or discontinue product distribution by the Contractor for those items. This determination will be provided in writing within ten (10) business days of receipt of the request from the Contractor.

14. CMOP dispenses products grouped into categories defined by VA specific nomenclature. This nomenclature consists of a CMOP ID (5-digit alpha-numeric) paired with a VA Print Name (40-character alpha-numeric description of the CMOP ID). (See Section D Attachment 4, CMOP Vendor Interface Specification, for examples of a CMOP ID and VA Print Name).

15. CMOP will provide the Contractor, in writing, the reference contract item number and reference contract number for each line item to be provided by the Contractor at initial product set-up. The above information will also be provided to the Contractor via HL7 for every line item to be filled. Independent product substitutions of similar items are not allowed without written COR approval.

16. Any product with a shelf life, or bearing an expiration date, shall have no less than six months expiration dating remaining upon delivery to the patient, unless the COR authorizes, in writing, a product with a shorter shelf life.

17. The Contractor shall ship all Rx’s completely filled (no partial shipments) and will fill with single lot numbers. When quantity equaling a manufacturer pack size is ordered, a full complete manufacturer pack size will be shipped versus a quantity of loose items.

18. The Contractor must have a system in place to internally record the lot numbers and expiration information for all line items distributed as a result of this solicitation. This information must be available for the length of time required by VHA Records Control Schedule. However, patient privacy information will not be retained by the Contractor under any circumstances.

19. The Contractor shall provide e-mail notification to the COR no later than 9:00 A.M. Central Standard Time (CST) each business day, when –

a. Out of stocks occur, regardless of reason, providing an estimated availability date.

b. Products discontinued by the manufacturer when no prior notice of discontinuance of items has been provided by the COR to the Contractor.

ORDER PROCESSING

See the attached CMOP Data Interface Control for OutSource Specification V2.1.30 (Section D Attachment 4)

1. The schedule for data transmission to and from the Contractor will be mutually agreed upon between the Contractor and the CMOP. The intent of the use of the HL7 specification is to facilitate real-time, bi-directional data interchange. The interface details that define the transmittal processes are listed in Section D Attachment 4.

2. The Contractor shall provide an electronic order completion file to CMOP for each completed order (no partials) according to the schedule agreed upon between the Contractor and CMOP. Completion is defined as receipt, internal processing, packaging, and staging of the order for the delivering carrier. The transmission shall be as defined in Section D, Attachment 4. Delivery time is defined to mean all processing on the order is completed and the parcel has been transferred to the required transportation source.

3. Rx confirmations will be relayed to CMOP not later than two hours after Rx fulfillment. Confirmations must be acknowledged and accepted by CMOP in order to be considered in compliance with this requirement.

4. Discrepancies in product pricing, handling fees, and variances between confirmed and invoiced prices will cause the invoice to be rejected back to the Contractor for correction and resubmission.

a. Contract item pricing submitted on invoices must match the CCST, current MSPV catalog, SAC pricing schedules, eCAT, price at the time the Rx was passed to the Contractor.

b. Price increases/decreases that were in effect at the time of receipt by the Contractor, but not posted to the CCST, current MSPV catalog, SAC pricing schedules, eCAT, and so on, will be reimbursed to the Contractor by the CMOP or credited to CMOP by the Contractor, when the modified price appears on the CCST and the Government has confirmed the actual effective date of the change with the Contracting Officer of record for the CCST, current MSPV catalog, SAC pricing schedules, eCAT, and so on.

c. Should the Contractor request interest for unit cost dollar amounts that exceed fifty percent (50%) of the amount passed to the Contractor during the defined time frame for reimbursement the Contracting Officer will make a good faith effort to negotiate a fair and equitable amount.

SHIPPING & DELIVERY WITHOUT MAIL MANIFESTING SERVICES

1. Unless otherwise notified by the Contracting officer in writing, the Contractor must self-manifest based upon the requirements of this section. The Contractor must, however, comply with the outsourcing of the manifesting operation if notified by the Government through the Contracting Officer. In such instance, the contractor must comply with the passage in Section P, Implementing the Mail Manifesting Services Contract .

2. Stated shipping weight must be the weight of the complete, packed-out item or the dimensional weight based on the package dimensions, whichever is the greatest, as it is ready for introduction to the shipping stream.

3. The Contractor is required to pack multiple Rx’s which share the same order number in appropriately sized packages and with appropriate internal packaging materials. It is expected that the Contractor will combine line items in shipping containers as much as practical.

4. The Contractor shall be able to manifest parcels internally through various delivery vendors to be identified by CMOP at time of award. The Contractor shall adhere to the shipping vendor’s requirements and release parcels daily to ensure parcel distribution and service parameters.

a. The Contractor shall securely package the line items, exterior markings masked when necessary, manifested for the appropriate carrier and staged for carrier pickup.

b. The Contractor shall mask external product information for patient privacy. Masking agents used shall not have excess material outside the dimension of the package. All masking agents used by the Contractor shall be flush with the exterior dimensions of the package. Any changes in masking agents will be communicated to the Government and to all shipping vendors.

c. The Contractor shall ensure that an electronic manifest is provided to the carrier under the carrier’s file specification, as required. The electronic manifest must contain all information required by the specific carrier when the Contractor releases the parcel. All parcels released to the carrier must be contained in the shipping manifest. All tracking numbers in the shipping manifest must match to a physical parcel. There must be NO tracking numbers on the manifest that DO NOT match to a physical package. The Contractor must develop a method of physical verification that guarantees this scenario does not occur. Created but unused tracking numbers must be voided and removed from the manifest regardless of carrier.

d. The manifest must be further matched back to a specific, CMOP submitted Rx processed by the Contractor. The shipping manifest information shall match back to the line items processed and completed by the Contractor.

5. The Contractor is restricted to the use of the following transportation sources for products shipped to patients.

a. The Contractor shall be capable of manifesting parcels for insertion into the delivery stream network. CMOP requires manifesting capabilities for the United States Postal Service (USPS) for all classes of mail and United Parcel Service (UPS) for all products and services offered in the Next Generation Delivery Service (NGDS) contract.

b. UPS products and services subject to change are: UPS Next Day Air with or without Signature, UPS Next Day Air Saver with or without Signature, UPS 2nd Day Air with or without Signature, UPS Ground with or without Signature and UPS ProActive Response.

c. FedEx products and services subject to change are: FedEx Priority Overnight with or without Signature, FedEx Standard Overnight with or without Signature, FedEx 2nd Day Air with or without Signature, FedEx Express Saver with or without Signature, FedEx Priority…