Amendment - Questions and Answers.docx
DOCX document 184 KB Posted
- Attached to
- J065--Lynx System Technical Support Services
- Solicitation number
- 36C25926Q0717
About this file
This is an Amendment containing Questions and Answers for Solicitation 36C25926Q0717 regarding Lynx System Technical Support Services. The document provides clarification on the current Lynx system configuration at the VA Western Colorado Health Care System. The government has disclosed that the existing Lynx Duress & Mass Notification System operates on Software version Standard 7.23.04.2 with 200 current server seats configured as LynxKeyPro Seats. The system is currently deployed at the VA Western Colorado Health Care System main hospital and associated telehealth and leased spaces.
The Q&A response indicates that future expansion plans may include extending the Lynx system to a call center and offsite clinics, though the current solicitation is limited to continued maintenance and support of the existing infrastructure. The document includes reference images that provide additional configuration details. This amendment is issued to address questions submitted by potential offerors regarding the technical requirements and current system specifications, ensuring clarity on what is required for the continuation of software support and maintenance services for this proprietary Lynx system.
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Other files
| File | Type | Posted |
|---|---|---|
| 36C25926Q0717 0004.docx | DOCX document | |
| 36C25926Q0717 0003.docx | DOCX document | |
| Amendment - QA.docx | DOCX document | |
| 36C25926Q0717 0002.docx | DOCX document | |
| APPENDIX B VA HANDBOOK 6500.6.pdf | ||
| APPENDIX C VA HANDBOOK 6500.6.pdf | ||
| 36C25926Q0717.docx | DOCX document | |
| J and A.pdf | ||
| Wage Determination 2015-5489.pdf |
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Text version
Lynx System – Questions – Solicitation 36C25926Q0717 Question:
Lynx support provider:
· Current Lynx software version
· Current user or license count
· Current system configuration, including the number of connected clients/endpoints if available
· Any planned changes or future goals beyond continued maintenance of the existing system Answer:
Software version Standard 7.23.04.2 Current Server Seats:
The current configuration is identified above as the LynxKeyPro Seats. The number is 200.
Additional Configuration information:
Possible future plans to expand to a call center and offsite clinics.
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File details come from the government source that posted it. Updated .