36C25926Q0717 0002.docx
DOCX document 17 KB Posted
- Attached to
- J065--Lynx System Technical Support Services
- Solicitation number
- 36C25926Q0717
About this file
This is an Amendment to a Previous Combined Solicitation for ongoing technical support and maintenance services for the Lynx Duress & Mass Notification System at the VA Western Colorado Health Care System. The Department of Veterans Affairs Veterans Health Administration, Veterans Integrated Service Network 19 is procuring continued software support, patches, updates, and technical assistance to maintain the existing proprietary Lynx system deployed at the Grand Junction VAMC main hospital and associated telehealth and leased facilities. The solicitation explicitly states that only Lynx Systems can provide these services, as the system is vendor-controlled and any third-party maintenance would void manufacturer support, create system incompatibilities, and introduce unacceptable operational and safety risks for emergency notification and duress alarm infrastructure.
The solicitation number is 36C25926Q0717 with a response deadline of August 21, 2026 at 10:00 AM Mountain Time. The contracting office is located in Greenwood Village, Colorado (ZIP 80111), with the place of performance at the Grand Junction VAMC in Grand Junction, Colorado (ZIP 81501). The Product Service Code is J065 and the NAICS Code is 561621. The point of contact is Contract Specialist Charles Morton at charles.morton@va.gov or 307-433-3739. This is not a set-aside procurement and no Recovery Act funds are involved. The request is limited to ongoing support of the current system with no new system installation or expansion included.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| Amendment - Questions and Answers.docx | DOCX document | |
| 36C25926Q0717 0004.docx | DOCX document | |
| 36C25926Q0717 0003.docx | DOCX document | |
| Amendment - QA.docx | DOCX document | |
| APPENDIX C VA HANDBOOK 6500.6.pdf | ||
| 36C25926Q0717.docx | DOCX document | |
| APPENDIX B VA HANDBOOK 6500.6.pdf | ||
| J and A.pdf | ||
| Wage Determination 2015-5489.pdf |
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Text version
Amendment to a Previous Combined Solicitation
Amendment to a Previous Combined Solicitation
| SUBJECT* |
| Lynx System Technical Support Services |
GENERAL INFORMATION
| CONTRACTING OFFICE’S ZIP CODE* |
| 80111 |
| SOLICITATION NUMBER* |
| 36C25926Q0717 |
| RESPONSE DATE/TIME/ZONE |
| 08-21-2026 10:00 MOUNTAIN TIME, DENVER, USA |
| ARCHIVE |
| 30 DAYS AFTER THE RESPONSE DATE |
| RECOVERY ACT FUNDS |
| N |
| SET-ASIDE |
| SBA |
| PRODUCT SERVICE CODE* |
| J065 |
| NAICS CODE* |
| 561621 |
| CONTRACTING OFFICE ADDRESS |
| Department of Veterans Affairs |
Network Contracting Office
NCO 19
6162 South Willow Drive, Suite 300 Greenwood Village CO 80111
POINT OF CONTACT*
Contract Specialist Charles Morton charles.morton@va.gov 307-433-3739
PLACE OF PERFORMANCE
| ADDRESS |
| Department of Veterans Affairs |
Grand Junction VAMC
2121 North Avenue
Grand Junction CO
| POSTAL CODE |
| 81501 |
| COUNTRY |
| USA |
ADDITIONAL INFORMATION
AGENCY’S URL
URL DESCRIPTION
| AGENCY CONTACT’S EMAIL ADDRESS |
| charles.morton@va.gov |
| EMAIL DESCRIPTION |
| Charles Morton, Contract Specialist |
DESCRIPTION
This request is for the continued software support and maintenance of the existing Lynx Duress & Mass Notification System currently deployed at the VA Western Colorado Health Care System main hospital and associated telehealth and leased spaces. These services are required to ensure uninterrupted operation, system reliability, and staff safety by maintaining the existing Lynx alarm infrastructure. The services will be utilized solely for ongoing support of the current system; no new system installation or expansion is included in this request.
The Lynx Duress & Mass Notification System is a proprietary system developed, owned, and licensed exclusively by Lynx Systems. The software, server architecture, licensing, updates, and technical support are vendor-controlled and not authorized for third-party maintenance or support.
Only Lynx Systems can:
· Provide authorized software updates, patches, and fixes
· Maintain system compatibility and functionality
· Ensure alarm processing integrity and emergency notification reliability
· Preserve vendor support and system operability
Use of any other vendor would void manufacturer support, introduce system incompatibilities, and create unacceptable operational and safety risks. Replacement of the existing system would require a complete system overhaul, retraining of staff, and significant additional costs and downtime. Therefore, no other supplies or services can meet the agency’s requirements.
See attached document: Amendment - QA.
| *= Required Field |
| Amendment to a Previous Combined Solicitation |
Page 1 of
Amendment to a Previous Combined Solicitation
File details come from the government source that posted it. Updated .