Amendement 00004 Special Mode Tranprotation RFP amendement 08-26-2021 (Final).pdf

36C24821R0088

The purpose of this modification is to:

Correct the PWS to:

1. Remove all EMT and Ambulance language and requirement.

2. Add requirement for the contractor and subcontractor to provide approved Hillsborough

County Certification, vehicle permits, and employee’s Public Vehicle Driver’s License

(PVDL) information in paragraphs 12.3, 12.4, and 14.12. (Revised PWS attached).

3. Correct Limitation of Subcontracting language on PWS paragraph XIX, 19.1.

4. Correct RFP 36C24821R0088 FAR clause 52.212-2 Evaluation, Subfactor 2 pages 106 and 108, as outlined below.

5. Correct RFP 36C24821R0088 FAR clause 52.212-2 Evaluation, Subfactor 6 and 7.

6. Correct the Price Schedule Line Items 0001, 1001, 2001, 3001, and 4001 to reflect less than “<” vs greater than “>.” (Revised Price Schedule Below)

7. Correct Line Item 0003 to reflect one year of period of performance vs one day. (Revised

Price Schedule Below).

8. All Clauses, Provisions, and required documentation for evaluation purposes remains unchanged.

9. The Proposal response date has changed for 08/31/2021 1:00 pm to 09/10/2021 4:00 pm

Eastern Standard Time.

Evaluation language changed

E.7 52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the

Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(d) The following factors will be used to evaluate offers (in descending order of importance):

1. Factor 1- Technical Capability: This factor shall be used to assess the Offeror’s ability to provide SMT services on short notice, and if unable to provide these services in-house have a list of subcontractors that can provide these services. Sub-factors shall include:

Subfactor 1 – Customer Service Performance

Subfactor 2 – Hillsborough County Certification and Vehicle Permits

Subfactor 3– Transition Plan

Subfactor 4– Performance Plan

Subfactor 5– Quality Control Plan

Subfactor 6– Vehicle and Equipment

Subfactor 7– Staffing

2. Factor 2 – Past Performance: An assessment of the level of expectation the Government has in an offeror’s ability to meet the requirements of the solicitation, based on a demonstrated record of performance.

3. Factor 3 – Price: The offeror’s price proposal will be evaluated for award purposes by adding the total price for the base year and all option years.

(e) Small Business Utilization in accordance with FAR 19.702:

If the Offeror does not plan on utilizing other small business concerns or other subcontractors please state, “Our company WILL NOT utilize other small business concerns or any subcontractors.”

If the Offeror utilize other small business concerns, or subcontractors please provide the following information:

Company Name: ______________________________

Point of Contact: ______________________________

Address: ______________________________

Phone Number: ______________________________

DUNS: ______________________________

(f) Compliance with Limitation on Subcontracting:

If the Offeror is using subcontractors, the Offeror shall provide information on how their company will comply with the Limitations on Subcontracting in accordance with

Paragraph C.12, of this RFP. Please complete attached Limitation on Subcontracting and submit it with your proposal.

(g) Due to the critical nature of these services, the Offeror’s Technical Capability and Past

Performance, when combined, are considered significantly more important than getting the lowest price for the services.

E.12 BASIS FOR AWARD

1. Factor 1: Technical Capability: This factor shall be used to assess the Offeror’s ability to provide SMT services in accordance with the PWS, and if unable to provide these services in-house have a list of subcontractors that can provide these services. The contractor is required to provide safe and timely transportation of veterans to their appointments at James A Haley Veterans

Medical facility while meeting the VHA ICARE standard of providing outstanding customer service. Offerors will be evaluated to the extent to which it provides the technical capability in the following sub-factors:

1) Sub-Factor 1 – Customer Services Performance.

i. Offeror must submit information to assess the type and style of Customer Service that the Offeror is currently providing with their internal and external customers.

ii. Offeror must submit information how the Offeror shows how they would incorporate the VHA ICARE “Integrity, Commitment, Advocate, Respect, Excellence” standards of adequate Customer Service to their service model of care.

2) Sub-Factor 2 – Hillsborough County Certification and Vehicle Permits

i. Offeror must Submit copy of their current and approved Hillsborough County certification in accordance with the Hillsborough County Vehicle for Hire, Handicab services.

ii. Offeror must submit all Subcontractor’s approved Hillsborough County certification in accordance with the Hillsborough County Vehicle for Hire, Handicab services.

iii.

3) Sub-Factor 3 – Transition Plan.

i. Offeror must submit information that shows the Offeror’s ability to transition smoothly from the current contractor without any disruption in SMT services to our

Veterans. The Contractor shall, upon the Contracting Officer’s written notice, (1) furnish phase-in, phase-out services for up to 90 days after this contract expires and

(2) negotiate in good faith a plan with a successor to determine the nature and extent of phase-in, phase-out services required. The plan shall specify a training program and a date for transferring responsibilities for each division of work described in the plan and shall be subject to the Contracting Officer’s approval. The Contractor shall provide sufficient experienced personnel during the phase-in, phase-out period to ensure that the services called for by this contract are maintained at the required level of proficiency.

4) Sub-Factor 4 – Performance Plan

i. Offeror must submit a performance plan that reflects an understanding of the scope of work and describe how that work will be accomplished.

ii. Offeror must submit information regarding the ability to manage grounds transportation contracts of similar size and scope.

iii. Offeror must describe your ability to respond to changes and increases in workload and the potential for simultaneous taskings across the coverage region.

iv. Offeror must describe contingency plan when schedules are disrupted altered and/or increased or decreased during the life of the contract.

5) Sub-Factor 5 – Quality Control Plan (QCP): Contractor will be required to provide data on how they will be able to meet and maintain VA standards during the duration of this contract.

i. Offeror must describe how your Quality Control Plan (QCP) will meet the Performance

Work Statement’s (PWS) requirements. Provide a copy of your company’s QCP as it relates to Grounds Transportation services. The QCP should address staff training plans, ability to meet the workload, especially the scheduling changes, methodologies for identifying and correcting changes to staff level and training, ability to provide adequate supervision, and ability to have appropriate and qualified staff.

ii. Offeror must describe how the QCP would address the verification of patient pickup and delivery information to ensure timely arrival for appointments, and the adequacy of invoicing in accordance with the Price Schedule.

iii. Offeror must describe how your vehicle inspection system is designed to reduce errors such as breakdowns, equipment failure, etc.

iv. Offeror must describe the company’s contingency plan in the event that the Contractor owned vehicles, equipment, etc. fails. The plan shall address temporary solutions to interruptions as well as methods to complete trips due to vehicle breakdowns.

6) Sub-Factor 6 – Vehicles and Equipment

I. Offeror must submit existing vehicle permits with a list of all vehicles and equipment specified in the PWS, specifically the vehicles, equipment, supplies, and any other resources necessary to complete the task or bank pre-approval and a list of conditional lease “or” purchase agreements for the vehicles and equipment specified in the PWS, specifically the vehicles, equipment, supplies, and any other resources (conditional upon award of the VA contract only.)

II. Offeror must Submit evidence of insurance in accordance with the PWS.

III. Offeror must describe the specific vehicles and equipment to be used in transporting passengers with varying needs.

IV. Offeror must describe the plan for vehicle maintenance.

V. Offeror must submit provide copy of DOT inspected vehicle documentation to reflect date inspected and exportation dates of each inspected vehicle.

VI. Offeror must submit all Subcontractor’ vehicle list and permits in accordance with the Hillsborough County - Vehicle for Hire.

7) Sub-Factor 7 – Staffing: Contractor is responsible for ensuring all staff are properly trained, certifications are current and remain in good standing, and that staffing levels are maintained to provide VA standard of care throughout the duration of contract.

1. Offeror must provide current resumes of Offeror’s Key Personnel, including, but not limited to, Owner/Chief Executive Officer (CEO), Chief Financial Officer (CFO), Chief Operating

Officer (COO), Transportation Coordinator, Primary Administrator of this contract and the

Supervisors that will be assigned to this project. Resumes should include staff’s skills, levels of knowledge in providing transportation services, experience in driving the various types of vehicles, customer service history, and experience in handling different types of patients, to include any de-escalation training.

2. Factor 3 – Past Performance: Past performance information will be obtained from references provided by the offeror and from other sources known to the Government or learned during the course of the evaluation. Each offeror will be evaluated on its performance for similar services.

The government will focus on information that demonstrates quality of performance relative to the size and complexity of the procurement.

1. In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the offeror may not be evaluated favorably or unfavorably on past performance, in accordance with FAR 15.305 (a)(2)(iv). Therefore, the offeror shall be determined to have unknown past performance.

2. In conducting the past performance evaluation, the Government reserves the right to use both the information provided by the offeror, and information obtained from other sources, such as the Past Performance Information Retrieval System (PPIRS) or similar systems and commercial sources.

3. Offerors shall provide completed Past Performance Surveys of at least 3 and not more than

5 recent (within the past 3 years) and relevant references (See Paragraph D.2). Relevant means similar in size, scope, magnitude of effort and complexity to this requirement, previous history, and completion of similar scale (size and scope) projects within the same time and cost estimates. The Contracting Officer will evaluate past performance to rate accordingly and may contact sources provided in the survey as necessary.

3. Factor 3 – Price: The offeror’s price proposal will be evaluated for award purposes by adding the total price for the base year and all option years. In evaluating the offeror’s proposed price for this requirement, the Government determination includes whether:

NOTE: Failure to provide all s (PVDL, personnel information, all vehicle permits, etc.) within the timeframe specified after contract award will result in contract termination in accordance with 48 CFR § 8.406-4 - Termination for cause.

New Pricing schedule is as follows:

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMB

ER

DESCRIPTION

OF

SUPPLIES/SERVI

CES

QUANTI

TY

UNI

T UNIT PRICE AMOUNT

26,620.00 EA ______________ ______________

WHEELCHAIR, SCOOTER, AMBULATORY PATIENT

(Pick-up charge <10 miles)

Contract Period: Base

POP Begin: 09-18-2021

POP End: 09-17-2022

817.00 EA ______________ ______________

STRETCHER PATIENT

(Pick-up charge >10 miles)

499,125.0

MI ______________ ______________

WHEELCHAIR, SCOOTER, STRETCHER,

AMBULATORY PATIENT

(Mileage rates >10 miles)

Contract Period: Base

POP Begin: 09-17-2021

POP End: 09-18-2022

18,634.00 EA ______________ ______________

(Mileage & Pick-up charge < 10 miles)

363.00 EA ______________ ______________

(Mileage & Pick-up charge < 10 miles)

799.00 EA ______________ ______________

WHEELCHAIR, SCOOTER, STRETCHER,

(dry runs, no shows < 10 miles includes mileage)

932.00 EA ______________ ______________

(dry runs, no shows > 10 miles includes mileage)

2,750.00 EA ______________ ______________

WAIT TIMES

(Time is per minute for time >15 minutes after designated pick-up time)

Contract Period: Base

29,282.00 EA ______________ ______________

(Pick-up charge <10 miles)

Contract Period: Option 1

POP Begin: 09-18-2022

POP End: 09-17-2023

899.00 EA ______________ ______________

Contract Period: Option 1

549,038.0

MI ______________ ______________

WHEELCHAIR, SCOOTER, STRETCHER,

20,497.00 EA ______________ ______________

(Mileage & Pick-up charge

< 10 miles)

399.00 EA ______________ ______________

879.00 EA ______________ ______________

1,025.00 EA ______________ ______________

3,025.00 EA ______________ ______________

Wait Times (Time is per minute for time >15 minutes after designated pick-up time)

Contract Period: Option 1

32,210.00 EA ______________ ______________

(Pick-up charge <10 miles)

Contract Period: Option 2

POP Begin: 09-18-2023

POP End: 09-17-2024

989.00 EA ______________ ______________

Contract Period: Option 2

603,941.0

MI ______________ ______________

WHEELCHAIR, SCOOTER, STRETCHER,

22,547.00 EA ______________ ______________

439.00 EA ______________

STRETCHER PATIENT

967.00 EA ______________ _____________

1,128.00 EA ______________ ______________

3,328.00 EA ______________ ______________

designated pick-up time)

Contract Period: Option 2

35,431.00 EA ______________ ______________

WHEELCHAIR, SCOOTER, AMBULATORY PATIENT

(Pick-up charge <10 miles)

Contract Period: Option 3

POP Begin: 09-18-2024

POP End: 09-17-2025

1,087.00 EA ______________ ______________

Contract Period: Option 3

664,335.0

MI ______________ ______________

WHEELCHAIR, SCOOTER, STRETCHER,

24,802.00 EA ______________ ______________

483.00 EA ______________ ______________

1,063.00 EA ______________ ______________

1,240.00 EA ______________ ______________

3,660.00 EA ______________ ______________

designated pick-up time)

Contract Period: Option 3

38,974.00 EA ______________ ______________

(Pick-up charge <10 miles)

Contract Period: Option 4

POP Begin: 09-18-2025

POP End: 09-17-2026

1,196.00 EA ______________ ______________

Contract Period: Option 4

730,769.0

MI ______________ ______________

WHEELCHAIR, SCOOTER, STRETCHER,

27,282.00 EA ______________ ______________

530.00 EA ______________

STRETCHER PATIENT

1,170.00 EA ______________ ______________

1,365.00 EA ______________ ______________

4,026.00 EA ______________ ______________

Wait Times (Time is per minute for time >15 minutes after designated pick-up time)

Contract Period: Option 4

GRAND TOTAL ______________