36C10X20R0002-0004002.docx

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VHA Integrated Healthcare Transformation (IHT)
Solicitation number
36C10X20R0002
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This document provides a labor categories table and descriptions for the VHA Integrated Healthcare Transformation contract. The table lists over 70 labor categories required for the contract across functional categories including accounting, acquisition, budgeting, communications, data analysis, engineering, facilities management, finance, human resources, instructional design, program management, and more. For each category, the document provides the labor description and minimum education and experience requirements. It also identifies the functional groups the category can support. The VHA Integrated Healthcare Transformation contract will utilize these labor categories and descriptions to procure professional services that support the transformation of VHA healthcare programs and operations.

36C10X20R0002 0004 Amendment 0004 Attachment 2 Revised Attachment A - IHT Labor Categories.docx

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ATTACHMENT A - LABOR CATEGORIES

The below table identifies labor categories for the IHT contract. For each labor category, provided is a description of anticipated tasks, minimum education and experience requirements, and the service groups for which the labor category may be used (identified with an X).

Labor Category
Description
Minimum

Education Minimum Experience

Functional Category I
Functional Category II
Functional Category III
Actor
Performs tasks to express ideas and portray characters in theater, film, television, and other performing arts media.
HS Diploma
1 year

X

Accounting Technician - Jr
Serves as a team lead or senior team member, working in concert to provide professional accounting and financial management services to Federal, State & Local, and other government clients. Possess a general understanding of the U.S. Standard General Ledger, Federal financial statements, and Federal budget execution. Be able to function as a subject matter expert to efficiently reconcile and remedy fiscal discrepancies. Under minimal supervision, be able to assess products and procedures for compliance with government standards and financial management regulations.
BA/BS degree
5 years

X

Accounting Technician - Sr
Serves as a team lead, working in concert with other accountants and analysts to provide professional accounting and financial management services to Federal, State & Local, and other government clients. Possess an expert understanding of the U.S. Standard General Ledger, Federal financial statements, and Federal budget execution. Be able to function as a subject matter expert to assess products and procedures for compliance with government standards and financial management regulations. This includes timely submission and proper formatting of financial reports. Makes sound recommendations and provides professional technical assistance to senior Federal leadership for systems improvements and for proper accounting treatment of financial transactions. Provides advice and assistance to staff and Federal officials concerning financial and accounting systems procedures, reports and other financial management requirements.
BA/BS degree
7 years

X

Acquisition Analyst - Jr
Works closely with senior analysts in acquisition documentation and acquisition planning to Subject Matter Experts (COR and program offices) to develop requirements and evaluation criteria for acquisitions. Write Memorandum of Needs and Acquisition Plans, review Acquisition packages to the Acquisition Office, review existing contracts to determine compliance with applicable laws, regulations and policies, provide clarification documents to acquisition office and train staff on current procurement laws, regulations and policies. May perform or evaluate market research and trends, conditions and technological advances as they apply to the program with review and supervision of lead analyst. May assist with the development of source selection evaluation criteria. Coordinates and works with the technical experts and the contracting office to ensure project milestones are reflected in the contractual documents and project plan. May assist in the development of independent Government Cost Estimates. May also be responsible for assisting with the planning, preparing, and maintaining of the current acquisition plans and overall program office acquisition administration functions to include program control and tracking.
BA/BS Degree
4 years

X

Acquisition Analyst - Sr
Oversees acquisition documentation and acquisition planning to Subject Matter Experts (COTR and program offices) to develop requirements and evaluation criteria for acquisitions. Write Memorandum of Needs and Acquisition Plans, review Acquisition packages to the Acquisition Office, review existing contracts to determine compliance with applicable laws, regulations and policies, provide clarification documents to acquisition office and train staff on current procurement laws, regulations and policies. May perform or evaluate market research and trends, conditions and technological advances as they apply to the program. Assists with the development of source selection evaluation criteria. Coordinates and works with the technical experts and the contracting office to ensure project milestones are reflected in the contractual documents and project plan. Develops a variety of independent Government Cost Estimates. Responsible for assisting with the planning, preparing, and maintaining of the current acquisition plans and overall program office acquisition administration functions to include program control and tracking.
BA/BS degree
Senior: 6 years
X

X

Administrative Assistant-Jr
Prepares reports and other program documentation, prepares graphics presentations, plans and coordinates meetings/conferences, performs data entry, filing, and reproduction. Applies familiarity with specialized and technical terminology to proofread and edit documents.
HS Diploma
4 years
X
X
X
Administrative Assistant-Sr
Prepares reports and other program documentation, prepares graphics presentations, plans and coordinates meetings/conferences, performs data entry, filing, and reproduction. Applies familiarity with specialized and technical terminology to proofread and edit documents.
HS Diploma
8 years
X
X
X
Advertising Assistant
Performs tasks related to advertising and marketing campaigns. Tasks may include providing executive administrative support to the Advertising and Marketing departments; coordinating meetings and schedules; prepare travel arrangements, research advertising media placement and other advertising avenues
HS Diploma
1 year

X

Animator
Performs tasks to produce multiple images called frames, which when sequenced together create an illusion of movement. The images may be made up of digital or hand-drawn, models or puppets in two or three dimensional.
BA/BS degree
3 years

X

Audio Video Technician
Performs tasks to record or reproduce sound using audio and video equipment. Responsibilities can also include setting up audio and mixing board equipment, video recorders, projectors, and lighting equipment.
BA/BS degree
3 years

X

Audit Director (Federal Accounting)
This individual shall be a Certified Public Accountant, licensed by the appropriate state licensing authority, and in good standing with the AICPA and applicable state boards. The minimum education includes a bachelor’s degree in accounting or business, and 80 hours of continuing professional experience in the past two years that meets the government CPE requirements. At least 24 of the 80 hours of continuing education and training must be in subjects related to the government environment and to government auditing. This person shall have over ten years’ experience or experience in developing/implementing government accounting and auditing policies with standard setting government bodies. The responsibilities in this category including advising federal agencies in the development, implementation, analysis, or interpretation of accounting or audit policy, and advocacy or explanation of agencies’ positions before appropriate standard setting bodies.
BA/BS in Acct CPA

10 years

X

Auditor - Jr
Serves as team leader and senior accountant on engagements involving independent analysis and oversight functions for the Federal accounting cycle. This includes timely submission and proper formatting of financial reports. Makes sound recommendations and provides professional technical assistance to senior Federal leadership for systems improvements and for proper accounting treatment of financial transactions. Provides advice and assistance to staff and Federal officials concerning financial and accounting systems procedures, reports and other financial management requirements.
BA/BS degree
5 years

X

Auditor - Sr
Serves as a leader ensuring that a group of auditors are working in concert to ensure the efficient stewardship of public funds. Must be able to prepare audit programs, perform field work, prepare working papers, consolidate findings and prepare recommendations, and write audit reports. Must be able to assess processes and or procedures for compliance with government standards, accounting principles, internal controls, and multi-tiered system application standards. Must be able to grasp interrelationships between financial management requirements and automated solutions, considering the current system environment and the potential integration of added systems. Manages completion of work within the time frame specified by the client.
BA/BS degree
8 years

X

Budget Analyst - Junior
Performs tasks which apply knowledge and skill in budget-related laws, regulations, policies, precedents, methods, and techniques. Tasks may include support for Planning, Programming, Budgeting, and Execution (PPBE) activities; conducting multi-year programming studies and budget analyses, including, survey methods, findings, evaluations, and recommendations; supporting budget formulation efforts by developing, managing, and maintaining spreadsheets and budget artifacts used for development of Congressional Budget Justification; financial analysis; and development of draft briefs for VA management on the organization's budget.
BA/BS degree
4 years
X
X
X
Budget Analyst - Senior
The contractor shall designate a Budget Analyst to perform tasks which apply knowledge and skill in budget-related laws, regulations, policies, precedents, methods, and techniques. Tasks will include support and VHA implementation for Planning, Programming, Budgeting, and Execution (PPBE)/Managing for Results (MFR) activities; conducting multi-year programming studies and budget analyses, including, survey methods, findings, evaluations, and recommendations; supporting budget formulation efforts by developing, managing, and maintaining spreadsheets and budget artifacts used for development of Congressional Budget Justification; financial analysis; and development of draft briefs for VA management on the organization's budget. The Senior Budget Analyst shall have proven experience in implementing and managing PPBE/MFR across a large integrated Government organization. Experience in budgeting, planning and forecasting in healthcare industry
BA/BS degree
6 years
X
X
X
Business Architect
Performs tasks which structure the healthcare enterprise in terms of its governance structure, business processes, and business information; align strategic goals and objectives with decisions regarding healthcare products and services, partners and suppliers, providers, organization, capabilities, and key business and IT initiatives. Tasks may include developing a business architecture strategy based on a healthcare situational awareness of various business scenarios and motivations; applying a structured business architecture approach and methodology for capturing the key views of the enterprise; capturing the tactical and strategic enterprise goals that provide traceability through the organization and are mapped to metrics that provide ongoing governance; defining the set of strategic, core and support processes that transcend functional and organizational boundaries; identifying external entities such as customers, suppliers, and external systems that interact with the business and describing which people, resources and controls are involved in the processes; and capturing the relationships among roles, capabilities and business units, the decomposition of those business units into subunits, and the internal or external management of those units.
BA/BS degree
4 years
X
X
Business Process Engineer
Performs management and support of the analysis, design, development, and implementation of diverse, enterprise-wide healthcare processes and application systems. Tasks may include the design study process; conducting studies in support of system redesign and business process reengineering, improvement and management; developing implementation plans; and supporting the process of implementing and sustaining improvements. Experience with health system/healthcare processes preferred.
BA/BS degree
6 years
X

X

Camera Operator
Perform tasks of operating a variety of technical equipment including single and multiple portable, remote-control and electronic cameras, cranes and mobile mountings.
BA/BS degree
3 years

X

Change Management Specialist
Performs tasks requiring the knowledge and skills for a multidisciplinary approach to managing change and transition within a healthcare organizations, programs, and projects. Tasks may include developing plans associated with transition management, implementation of major initiatives, communications associated with major initiatives, risk assessment, and organizational transformation and culture change; completing change management assessments and change management strategy; identifying and managing anticipated resistance; creating actionable deliverables, such as a communication plan, roadmap, coaching plan, training plan, or resistance management plan; supporting and engaging senior leaders; supporting organizational design and definition of roles and responsibilities; integrating change management activities into project plan, and evaluating and ensuring user readiness; managing stakeholders; tracking and reporting issues; defining and measuring success metrics and monitoring change progress. Prosci certified and experience with the application of Prosci and change management in a union environment preferred.
BA/BS degree
6 years
X
X
X
Communications Products Specialist Jr
Communications or public relations specialists may handle public relations, information output, press releases and media requests, social media and/or advertising for a wide variety of organizations.
BA/BS degree
4 years
X
X
Communications Products Specialist Sr
Communications or public relations specialists may handle public relations, information output, press releases and media requests, social media and/or advertising for a wide variety of organizations.
BA/BS degree
8 years
X
X
Conference/Trade Show/Event Planner
Performs tasks that involves long range planning for conferences and trade shows. Analyzes site selection criteria, proficient in computer operation, developing brochures, registration materials, programs, schedules and agenda data. Proficient in virtual meeting management and web broadcasting.
BA/BS degree
6 years

X

Copy Writer/Editor (marketing) Jr
Performs the craft of writing and/or editing persuasive ads and letters which in return gets people to buy-in a particular activity, mentality or culture of an organization
BA/BS Degree
4 years

X

Copy Writer/Editor (marketing) Sr
Performs the craft of writing and/or editing persuasive ads and letters which in return gets people to buy-in a particular activity, mentality or culture of an organization
BA/BS Degree
8 years

X

Cost Analyst Jr
Performs cost analysis with responsibility for analyzing a variety of proposed program/project activities, involving a wide range of factors affecting cost, with pertinent historical data generally available. Tasks may include developing Program Life Cycle Cost Estimates, cost models and estimating relationships; assisting in the conduct of cost-benefit and business case analyses; and preparing and presenting PowerPoint presentations, process summary reports, meeting minutes/notes, and other program management documentation. Prior experience with cost analysis in healthcare environment required.
BA/BS degree
4 years
X
X
X
Cost Analyst Sr
Performs cost analysis with responsibility for analyzing a variety of proposed program/project activities, involving a wide range of factors affecting cost, with pertinent historical data generally available. Tasks may include developing Program Life Cycle Cost Estimates, cost models and estimating relationships; assisting in the conduct of cost-benefit and business case analyses; and preparing and presenting PowerPoint presentations, process summary reports, meeting minutes/notes, and other program management documentation. Prior experience with cost analysis in healthcare environment required.
BA/BS degree
8 years
X
X
X
Creative Director
Defines and influences strategy, extends counsel beyond core implementation, and requires expertise in graphics design, production, advertising, print broadcast services and web site design. Responsible for the review, revision and development of creative brand campaigns, including direct-mail, television, radio, press, e-mail and other channels to effectively communicate brand message. Works closely with assigned Program Directors, Analysts and other staff in ensuring that focus is maintained on creating an effective strategy to communicate a particular message or brand. Demonstrated expertise in audience analysis and targeted communication strategy.
MA/MBA Degree
8 years

X

Data Analyst - Junior
Performs tasks which may include obtaining data through advanced computerized models; extrapolating data patterns through advanced algorithms; developing simple graphs and charts to explain how the mathematical information will influence the specific project or business; and presenting to managers how to best alter their business models to generate profitable future trends. Experience in VA information systems and databases and ability to utilize Pyramid analytics and/or Tableau preferred.
BA/BS degree
3 years
X
X
X
Data Analyst - Senior
The contractor shall designate a Data Analyst to obtain data through advanced computerized models; extrapolating data patterns through advanced algorithms; developing simple graphs and charts to explain how the mathematical information will influence the specific project or business; and presenting to managers how to best alter their business models to generate profitable future trends. The Data Analyst shall have in-depth knowledge of VHA Systems and files, to include, but not limited to: Corporate Data Warehouse (CDW); Veterans Health Information Systems and Technology Architecture (VistA); VHA Support Service Center (VSSC); VHA Reports and Measurement Portal (RAMP); Patient Treatment File (PTF) (MedSAS); Managerial Cost Accounting (MCA) System; Primary Care Management Module (PCMM); The National Patient Care Database (NPCD); Veterans Services Network Corporate Mini Master File (VETSNET File); etc.
BA/BS Degree
8 years
X
X
X
Data Entry Operator II
Performs tasks which may include checking data from completed forms or other documents for accuracy and completeness; entering data into a database; reviewing audit reports and resolving errors to ensure integrity of data; identifying problems with database management policies and procedures and providing input into their revision; providing direction or assistance to users of information regarding data requirements and status of paperwork; distributing reports; and sorting and filing paperwork.
HS Diploma
2 years
X
X
X
Data Management Specialist
Performs tasks which ensure strategic and coordinated data systems management, accuracy and integrity of data, and reporting of data to internal and external stakeholders. Tasks may include ensuring timely and accurate monthly, quarterly and annual reports as required; establishing, maintaining, and updating databases and records for recurring internal reports; recommending and implementing new operating methods to improve data flow, collection, editing, processing and distribution; and ensuring data integrity of high-level data analysis.
BA/BS Degree
4 years
X
X
X
Data Modeler
Performs tasks which many include providing technical expertise for the production of detailed database designs and design documentation, including data models and data flow diagrams; evaluating and configuring database products to match user requirements with system capabilities; determining file organization, indexing methods, and security procedures for system databases; planning and coordinating conversion and migration of existing (or legacy) databases.
BA/BS degree
4 years
X
X
X
Director
Performs tasks such as controlling the artistic and dramatic aspects of a script in order to portray it in some form of media. Responsibilities can include choosing cast members, production design and creative aspects of media production.
BA/BS Degree
5 years

X

Economist Jr
Performance economic analysis, or assess the results of economic analysis performed by others. Advanced degree may substitute for up to three years’ experience.
BA/BS degree
5 years
X
X
Economist Sr
Performance economic analysis, or assess the results of economic analysis performed by others. Advanced degree may substitute for up to three years’ experience.
BA/BS degree
10 years
X
X
Evaluation Specialist Jr
Designs and implements evaluation systems, measuring program impact and activities and is skilled in content analysis, quantitative tracking, and qualitative assessment. Uses tools such as surveys, focus groups, structured interviews, and secondary research. Oversees performance report generation and communication and integration of findings into current strategies. Meets with Government regularly to discuss progress, propose initiatives, and establish priorities. Develops and coordinates strategic integration of evaluation processes into program activities. Oversees performance report design and generation and communication and integration of findings into current strategies.
BA/BS Degree
5 years
X
X
X
Evaluation Specialist Sr
Designs and implements evaluation systems, measuring program impact and activities and is skilled in content analysis, quantitative tracking, and qualitative assessment. Uses tools such as surveys, focus groups, structured interviews, and secondary research. Oversees performance report generation and communication and integration of findings into current strategies. Meets with Government regularly to discuss progress, propose initiatives, and establish priorities. Develops and coordinates strategic integration of evaluation processes into program activities. Oversees performance report design and generation and communication and integration of findings into current strategies.
BA/BS Degree
10 years
X
X
X
Facilitator
Performs tasks such as defining, refining, and resolving disputes, disagreements, and divergent views; leading or facilitating group briefings and discussions; enabling focused decision-making; recording discussion content; related facilitation support services, such as debriefing stakeholders, and preparing and providing draft and final reports relating to the facilitated issues. Tasks may include facilitating meetings or training classes ranging from a day to a few weeks.
BA/BS degree
6 years
X
X
Financial Analyst-Jr
Serves as a member of group of analysts who are working in concert to systematically integrate business, cost estimating and financial management processes to ensure the efficient stewardship of public funds. Must be able to support the formulation of strategic financial plans, prepare cost estimates, and correlate financing requirements into executable budgets. Possesses through knowledge of the allocation, execution, and administration of approved budgets. Must be able to assess products and procedures for compliance with government standards, accounting principles, internal controls, and multi-tiered system application standards. Must be able to grasp interrelationships between financial management requirements and automated solutions, considering the current system environment and the potential integration of added systems concurrently or later.
BA/BS degree
5 years
X
X
X
Financial Analyst-Sr
Serves as a leader ensuring that a group of analysts are working in concert to systematically integrate business, cost estimating and financial management processes to ensure the efficient stewardship of public funds. Must be able to formulate strategic financial plans, prepare cost estimates and correlate financing requirements into executable budgets. Must be able to assess products and or procedures for compliance with government standards, accounting principles, internal controls, and multi-tiered system application standards. Must be able to grasp interrelationships between financial management requirements and automated solutions, considering the current system environment and the potential integration of added systems. Manages completion of work within the time frame specified by the client, ensuring that all requirements are met. Prepares milestone status reports and presentations.
BA/BS degree
8 years
X
X
X
Graphic Artist
Performs tasks such as planning, designing, and producing graphic exhibits, including artistic considerations using technical knowledge and skills, in both physical and electronic form. Tasks may include designing for a variety of products and activities, such as websites, advertising, books, posters, product packaging, exhibitions and displays, corporate communications and corporate identity (such as award programs, summits and meetings) that require the organizations visual brand.
BA/BS degree
4 years
X
X
HR Specialist Sr
Provides expertise for HR programs requiring expert knowledge of federal HR terminology, operations, procedures, and requirements. May perform tasks in any area/s of HR, including policy. Must be capable of completing high-quality work expeditiously under minimal supervision. May act as Team Lead over lower-level positions.
Min Education HS/GED - A college degree is preferred.
Min Experience At least 6 years of federal HR experience requiring progressively increasing responsibility, at least 4 of which must be specialized experience in the area in which work is to be performed. Position requires proven administrative skills and experience with HR automated systems.

X

Human Capital Expert
Consults on or manages HR projects or programs requiring knowledge of federal HR or contract

terminology, operations, procedures, and requirements. Work may be in any functional areas of HR policy or operations. Must be capable of completing high-quality work expeditiously without supervision. May manage entire projects or programs. May develop and implement resolutions of complex problems.

May manage progressively complex contracts, including all financial, labor-related, and contractual information associated with each project.

Min. BA/BS degree; Master’s preferred
Twelve years of HR experience involving increasing responsibility, at least 10 of which must be

specialized experience in the area in which work is to be performed. One year of management experience is required.

X

Human Resources Manager
Plan, direct, or coordinate human resources activities and staff of an organization. Excludes managers who primarily focus on compensation and benefits and training and development.
BA/BS degree

5 Years

X

Human Resource Principle
Performs Human Resource duties in one or more areas such as classification, staffing, recruiting, benefits administration, employee relations or labor relations. May specialize in one or more disciplines. May function as a team leader in one or more of the aforementioned functional areas. Possesses expert level knowledge of the rules and regulations and addresses the technical requirements associated with complex problems in the area to which assigned. May be an expert in retirement counseling and processing.
BA/BS degree
8 Years

X

Information Management Specialist
The contractor shall designate an Information Management Specialist to perform tasks that have supported programs, project and organizational work through the design and control of systems that input, delete, retrieve, manipulate, and correct information in databases or automated/electronic records. Experience must include designing and producing reports via a wide variety of information management research tools, systems, and processes, with a focus on Integrated Health Care. The Specialist shall have in-depth knowledge of VHA Systems and files, to include, but not limited to: Corporate Data Warehouse (CDW); Veterans Health Information Systems and Technology Architecture (VistA); VHA Support Service Center (VSSC); VHA Reports and Measurement Portal (RAMP); Patient Treatment File (PTF) (MedSAS); Managerial Cost Accounting (MCA) System; Primary Care Management Module (PCMM); The National Patient Care Database (NPCD); Veterans Services Network Corporate Mini Master File (VETSNET File); etc.
BA/BS degree
4 years
X
X
X

Instructional System Designer Jr

Performs tasks related to planning, coordination, and development components of instructional design based on the findings of healthcare occupational analysis; determining the learning objectives and task learning relationships, clustering learning events, organizing course content, and developing instruction design plans; and analyzing learning problems, selecting teaching strategies using appropriate models, and developing course plans using this information. Tasks may include identifying training needs, presenting recommendations, and delivering learning solutions to address performance gaps; leveraging instructional design and performance improvement processes to analyze, design, develop, implement, and evaluate instructional materials and performance improvement programs; working with key stakeholders and subject matter experts to design and develop training interventions that incorporate best practices in behavioral and cognitive sciences to effectively address business and performance objectives.
BA/BS Degree
3 years
X
X

Instructional System Designer Sr

Performs tasks related to planning, coordination, and development components of instructional design based on the findings of healthcare occupational analysis; determining the learning objectives and task learning relationships, clustering learning events, organizing course content, and developing instruction design plans; and analyzing learning problems, selecting teaching strategies using appropriate models, and developing course plans using this information. Tasks may include identifying training needs, presenting recommendations, and delivering learning solutions to address performance gaps; leveraging instructional design and performance improvement processes to analyze, design, develop, implement, and evaluate instructional materials and performance improvement programs; working with key stakeholders and subject matter experts to design and develop training interventions that incorporate best practices in behavioral and cognitive sciences to effectively address business and performance objectives.
BA/BS Degree
8 years
X
X
Inventory Specialist Jr
Performs tasks related to the movement, restocking and accounting of items stored in various locations. Responsibilities can include compiling and maintaining records, identifying types of supplies, and suggesting re-order points for revolving stock.
HS Diploma
4 years

X

Inventory Specialist Sr
Performs tasks related to the movement, restocking and accounting of items stored in various locations. Responsibilities can include compiling and maintaining records, identifying types of supplies, and suggesting re-order points for revolving stock.
HS Diploma
8 years

X

Lean Six Sigma Specialist
Performs tasks which require knowledge of Six Sigma philosophies and principles, including supporting systems and tools; an understanding of team dynamics and how to assign team member roles and responsibilities based on a thorough understanding of all aspects of the DMAIC model in accordance with Six Sigma principles; and Lean enterprise concepts, with the ability to identify non-value-added elements and activities using specific tools related to Lean and Six Sigma. Tasks may include employing quality management systems, tools, and techniques to help organizations transform, including, but not limited to Lean Six Sigma (LSS), CMMI, ISO 9000/9001, and the Malcolm Baldrige Quality Award criteria.
BA/BS degree
4 years
X
X
X
Logistics Analyst Jr
Performs tasks that assist in the streamlining of healthcare production or distribution systems. Responsibilities can include making recommendations on items to stock, using various transportation methods, reallocation of facility resources, staying abreast of efficient and effective ways for inventory control and management, etc.
BA/BS degree
4 years

X

Logistics Analyst Sr
Performs tasks that assist in the streamlining of healthcare production or distribution systems. Responsibilities can include making recommendations on items to stock, using various transportation methods, reallocation of facility resources, staying abreast of efficient and effective ways for inventory control and management, etc.
BA/BS degree
8 years

X

Management Analyst
Performs tasks requiring delivery of analysis and advice for management regarding the evaluation of the effectiveness and efficiency of large scale healthcare programs and operations. Tasks may include conducting organization studies that specifically assess and analyze current organization states and management systems; performing gap analyses of differences between current and targeted states; documenting and delivering findings and recommendations; and conducting surveys, focus groups, and other accepted techniques for data collection in support of organization studies that specifically assess and analyze current organization states and management systems.
BA/BS degree
4 years
X
X
X
Marketing / Media Specialist Jr
Sufficiently knowledgeable in both graphical communication and computer programming to create media that responds to input and interacts with users. Often are employed in a web-related context, using programming languages and design programs usually employed in website design to complete their work.
BA/BS degree
4 years

X

Marketing / Media Specialist Sr
Sufficiently knowledgeable in both graphical communication and computer programming to create media that responds to input and interacts with users. Often are employed in a web-related context, using programming languages and design programs usually employed in website design to complete their work.
BA/BS degree
8 years

X

Media Buyer/Planner Jr
Develops strategies and objectives for media buys and determines the effective mix of advertising types for each specific campaign and target audience. Creates and implements a plan to meet media objectives within an established budget and timeframe. Negotiates with media sales representatives to buy and place advertising for a company or clients where it will have the greatest impact, calculates rates and budgets, and ensures that ads appear as specified. Has strong analytical, negotiation and organizational skills. Tracks, analyzes and interprets results of advertising expenditures. Has strong research and analytical skills.
BA/BS degree
4 years

X

Media Buyer/Planner Sr
Develops strategies and objectives for media buys and determines the effective mix of advertising types for each specific campaign and target audience. Creates and implements a plan to meet media objectives within an established budget and timeframe. Negotiates with media sales representatives to buy and place advertising for a company or clients where it will have the greatest impact, calculates rates and budgets, and ensures that ads appear as specified. Has strong analytical, negotiation and organizational skills. Tracks, analyzes and interprets results of advertising expenditures. Has strong research and analytical skills.
BA/BS degree
8 years

X

Photographer
Performs a variety of photographic techniques to produce photographs of people, events, places and objects for print and online presentations and/ or publications. The individual shall possess knowledge of Photoshop, Lightroom, or other photography specific software including on-, and off-camera lighting skills.
BA/BS Degree
5 years

X

Policy Analyst - Jr
Performs tasks related to policy and regulation analysis and development related to a government agency. Tasks may include the analysis of specific issues, identification of alternatives, white paper development, development of policy review papers, development of policy directives and handbooks, and other analytical tasks focused on VA policy. Policy will be approved by Government employees.
BA/BS degree
3 years
X
X
X
Policy Analyst - Sr
Performs tasks related to policy and regulation analysis and development related to a government agency. Tasks may include the analysis of specific issues, identification of alternatives, white paper development, development of policy review papers, development of policy directives and handbooks, and other analytical tasks focused on VA policy. Experience developing, and interpreting healthcare regulation and policy preferred. Policy will be approved by Government employees.
BA/BS degree
8 years
X
X
X
Policy Legislative-Jr
Support includes: implementation of public policy initiatives, assistance with long-term strategy development, tracking legislation, and making policy recommendations. Meets with client on daily basis to relay progress and establish priorities.
BA/BS degree
4 years
X
X
Policy Legislative-Sr
Oversees multi-faceted, public policy, and legislative program areas. Heads development of integral product and service strategy. Leads policy analysis, strategic planning, and communication initiatives. Creates team structure for range of support services. Lends support in building and sustaining successful cross-team management structure capable of providing range of support services including legislative relations and policy analysis. Meets regularly with government program manager to discuss performance, propose initiatives, and establish priorities.
BA/BS degree
6 years
X
X
Producer Jr
Performs tasks in the managing of a project from conception to completion. Additional roles and responsibilities might include the marketing and distribution process of the finalized product. Performs tasks in a variety of administrative support to track schedules and ensuring that the project is operating within a budget and scope.
BA/BA degree
4 years

X

Producer Sr
Manages broadcast production projects from start to completion, within timeline. Performs high-level production work in TV, radio, long-format, and event production. Oversees all aspects of pre- and post-production including, budgeting, booking, crews/studios and talent, scouting locations, scheduling, managing shoots/records, color correction, footage transfer, offline editing, graphics production, music composition/sweetening, on-line editing, and duplication/distribution. Responsibilities also include overseeing the work of support staff and ensuring program scripts meet intentions and requirements expressed by management. Senior Producers are highly proficient in editing and familiar with a variety of the field's concepts, practices, and procedures. A wide degree of creativity and latitude is expected.
BA/BA degree
10 years

X

Production/Operations Specialist Jr
Coordinate the activities of organizations. Specifically, they direct the production, pricing, sales and distribution of healthcare services and are responsible for overall operations improvement. Day-to-day duties may include forecasting customer demand and meeting with managers from other departments.
BA/BS degree
4 years
X
X
X
Production/Operations Specialist Sr
Coordinate the activities of organizations. Specifically, they direct the production, pricing, sales and distribution of healthcare services and are responsible for overall operations improvement. Day-to-day duties may include forecasting customer demand and meeting with managers from other departments.
BA/BS degree
8 Years
X
X
X
Program Analyst – Jr
The contractor shall designate a Junior Program Analyst to support VHA in tasks requiring program planning, audits, and evaluations related to various healthcare programs and projects. Tasks may include supporting program analysis, strategic planning, integrated master scheduling, event planning, Congressional Affairs, metrics, Financial Management systems and risk management.
BA/BS degree
3 Years
X
X
X
Program Analyst – Sr
The contractor shall designate a Program Analysts to support VHA in the analysis and evaluation of healthcare program effectiveness. This includes program reviews requiring systematic ways of assessing the quality of current and future VHA programs to determine ways to improve programs. This includes measuring success, outcomes, and improvement programs. In some instances, the Program Analyst shall assist VHA in executing program operations to meet the previously established goals and objectives. In addition, the Program Analyst shall provide input on the program evaluation and improvement of the organization and management of projects and programs to increase productivity/program performance. The Program Analyst shall also assist VHA in the identification of program resources and assist in the development of program reports. The Senior Program Analyst shall have proven and extensive experience in a large-scale integrated Health Care System and with substantive programs focused on Veterans health care and outreach, preferred.
BA/BS degree
8 Years
X
X
X
Program Manager
The contractor shall designate a Program Manager who has 10 years of experience in healthcare areas relevant to the tasks defined in this PWS. The Program Manager is defined as a person with a master’s degree and experience relevant to the task order requirement. Such experience shall include planning, initiating, managing, executing and closing out programs in support of an integrated Health Care System. The Program Manager shall assist VA in the execution of targeted program goals. Additionally, contractor personnel shall possess a Project Management Professional (PMP) certification or similar in quality with a minimum of six years’ experience supporting a large corporation or government agency.
Master’s degree
10 years
X
X
X

Programmer Jr

Performs tasks related to developing and modifying web-based applications, client-server applications and/or OS scripts for process automation, using skill and knowledge of application development in a Relational Database Management System or Structured Query Language (SQL); implementing and integrating commercial off-the-shelf (COTS) software into existing architecture; planning, documenting, coding, modifying, testing and implementing computer programs; documenting test conditions, creating test data, testing programs, and analyzing results; performing analysis of program and production problems; and using a Systems Development Methodology. Tasks may include analyzing and designing new or existing system enhancements; working closely with the user to define requirements; writing program specifications; researching the use of new technologies; working on multiple project requests; applying programming and analysis skills with a detailed knowledge of the application; coordinating system testing and assisting users with acceptance testing; assisting in the development and maintenance of data and process models; and assisting in the development of work plans and project organization.
BA/BS degree
3 years
X
X
X

Programmer Sr

Performs tasks related to developing and modifying web-based applications, client-server applications and/or OS scripts for process automation, using skill and knowledge of application development in a Relational Database Management System or Structured Query Language (SQL); implementing and integrating commercial off-the-shelf (COTS) software into existing architecture; planning, documenting, coding, modifying, testing and implementing computer programs; documenting test conditions, creating test data, testing programs, and analyzing results; performing analysis of program and production problems; and using a Systems Development Methodology. Tasks may include analyzing and designing new or existing system enhancements; working closely with the user to define requirements; writing program specifications; researching the use of new technologies; working on multiple project requests; applying programming and analysis skills with a detailed knowledge of the application; coordinating system testing and assisting users with acceptance testing; assisting in the development and maintenance of data and process models; and assisting in the development of work plans and project organization.
BA/BS degree
8 years
X
X
X
Project Manager
The contractor shall designate Project Manager who is the single contractor point of contact with/for the VHA requests for SME support and any matter related to the contractor performance. The Project Manager is defined as a person with a BA/BS degree and experience relevant to the task order requirement of successfully managing a large-scale program, encompassing multiple projects, with a total lifecycle budget and complexity comparable to the task order at hand. Such experience shall include planning, initiating, managing, executing and closing out programs in support of an agency’s mission. Additionally, contractor personnel shall possess a Project Management Professional (PMP) certification or similar in quality with a minimum of four years’ experience supporting a large corporation or government agency, preferably a large Health Care organization.
BA/BS degree
4 years
X
X
X
Public Relations Specialist Jr
Responsible for developing and maintaining the public images of their clients or organizations. This may involve issuing press releases, promoting press releases, maintaining a social media presence and arranging public appearances
BA/BS Degree
4 years
X
X
Public Relations Specialist Sr
Responsible for developing and maintaining the public images of their clients or organizations. This may involve issuing press releases, promoting press releases, maintaining a social media presence and arranging public appearances
BA/BS Degree
8 years
X
X
Quality Management Specialist
Performs tasks related to promoting systems and techniques assuring the quality of products and services including the development of plans and programs for achieving and maintaining product and service quality throughout the product/service life cycle; monitoring operations to prevent the production of defects and to verify adherence to quality plans and requirements; and analysis and investigation of adverse quality trends or conditions and initiation of corrective action. Tasks may include employing quality management systems, tools, and techniques to help organizations transform, including, but not limited to ISO 9000/9001, the Malcolm Baldrige Quality Award criteria and application and reference of current healthcare industry metrics
BA/BS Degree
4 years
X
X
X
Research Analyst
Provides analytical support in areas such as policy formulation or analysis, program evaluation and assessment, strategic and business planning, and operations research and analysis. Makes recommendations for policy, program, or process improvements.
Master’s degree
4 years
X
X
Research Assistant
Performs tasks which support the relevant research of a project. Tasks may include conducting literature or other relevant research; supporting the development of project deliverables such as position papers, guides and cognitive interview materials; providing administrative research support; maintaining documents and records for assigned tasks; and utilizing external resources to supplement, organize, and contribute to tasks and deliverables.
BA/BS Degree
3 years
X
X
Research Manager
Performs tasks related to planning, coordinating, and executing assigned research projects. Tasks may include tracking and reporting project progress; identifying areas of improvements and developing new methodologies; and presenting research findings to management in an understandable manner.
BA/BS Degree
8 years

X

Researcher
Possesses expertise and experience in designing and implementing all phases of the research process. Plans and conducts literature and data review, data collection, data analysis, program evaluation and assessment, writing, and quality assurance review. Makes recommendations for policy, program, or process improvements. Oversees and coordinates work of Research Associates and Data Analysts.
Ph.D
8 years

X

Scriptwriter Jr
Performs tasks to prepare stories and instructions for media projects and products. The scriptwriter creates the story line, characters and dialog for any piece of staged presentation.
BA/BS Degree
4 years

X

Scriptwriter Sr
Performs tasks to prepare stories and instructions for media projects and products. The scriptwriter creates the story line, characters and dialog for any piece of staged presentation.
BA/BS Degree
8 years

X

Sign Language Interpreter
Performs tasks in ensuring that deaf or hearing-impaired individuals understand what is being said in a variety of situations. The interpreter must understand the subject being presented so they can accurately translate.
AAS degree
3 years

X

Social Media Specialist Jr
Oversees the design, development, and maintenance of social media and activities for an assigned project. Provides a variety of strategic communications and organizational support, coordination, and configuration management to various project teams and senior managers. Has demonstrated a broad range and diverse skills across the media spectrum. Performs a variety of tasks related to designing, developing, troubleshooting, debugging, and implementing social media. Must be skilled in conducting outreach through various social media channels such as video and written blogs, chat, Twitter and Facebook. Possesses a solid understanding of creative trends, current design, and development technologies, including current web development, video, and social media trends.
BA/BS Degree
4 years
X
X
Social Media Specialist Sr

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