RFQ Questions - Answers.xlsx
XLSX spreadsheet 13 KB Posted
- Solicitation number
- 36C10B27Q0049
About this file
This is a Questions and Answers document addressing clarifications to RFQ Amendment 0001 for VA solicitation 36C10B27Q0049, a single-award Blanket Purchase Agreement (BPA) for Austin Information and Technology Center (AITC) conference system maintenance, support, and equipment installation. The RFQ Quote submission deadline is October 28, 2026 at 1:00 PM Central Standard Time, with questions due by October 23, 2026 at 2:00 PM CST.
The Q&A document clarifies key requirements across 20 questions: Replacement parts are priced separately from monthly maintenance CLINs 0014-0075; CLIN 0004 is a flat fee per emergency call-out for 24/7 on-site response (including weekends and holidays) with additional labor billed separately under CLINs 0005-0010; no personnel security clearances are required as contractors will not access classified systems, with VA providing escorts for on-site work; existing equipment inventory is provided in Attachment D.4; the incumbent contractor is Stellar Innovation Solutions (Contract 36C10A21F0168); CLIN 0013 travel costs remain at a $5,000 not-to-exceed amount per ordering period with local travel included in maintenance CLINs; offerors must be authorized resellers or distributors with OEM authorization letters (Crestron, Biamp, Planar); the 50% subcontracting limitation applies per BPA call order with services comprising the preponderance of work; labor CLINs are fully burdened hourly rates separate from monthly maintenance; and the contractor must comply with 24/7 response times per the PWS tier table. Several equipment specifications were corrected, including Crestron replacements for discontinued models DGE-100 (replaced by DGE-1000 or DMDGE200C) and TS-1070-GV-B-S (replaced by TS-1080-GV-B).
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Other files
| File | Type | Posted |
|---|---|---|
| S06 - 36C10B27Q0049 0001 Amended RFQ.pdf | ||
| S06 - Attachment D.4 Existing VTC Equipment Amendment 0001.xlsx | XLSX spreadsheet | |
| S06 - Attachment D.3 - Price Evaluation Amendment 0001.xlsx | XLSX spreadsheet | |
| S06 - Attachment D.1 - BPA Price List Amendment 0001.xlsx | XLSX spreadsheet | |
| S06 - 36C10B27Q0049 0001.pdf | ||
| 36C10B27Q0049_1.docx | DOCX document | |
| S02 - Attachment D.3 - Price Evaluation.xlsx | XLSX spreadsheet | |
| S02 - Attachment D.1 - BPA Price List 10.14.26.xlsx | XLSX spreadsheet | |
| S02 - Attachment D.2 - DSI Form -AITC BPA.pdf | ||
| S02 - 36C10B27Q0049.pdf |
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Text version
Sheet1
| RFQ Questions | Answers | |
| 1 | CLIN 0029 references a Planar Statement of Work (SOW), but it was not included in the provided attachments. Please provide the referenced SOW. | The Planar SOW has been removed on Solicitation Amendment 0001. |
| 2 | The D.1 price list shows conflicting dates for each ordering period. For example, Period 1 lists September 30, 2026–September 29, 2027, and November 1, 2026–October 31, 2027. Please confirm the correct dates. | This has been corrected on Solicitation Amendment 0001 |
| 3 | Should replacement parts and equipment be included in the monthly maintenance price, or priced separately under CLINs 0014–0075? | Replacement parts will be priced separately from CLINS 0014-0075 |
| 4 | Please confirm whether the six-hour on-site emergency response requirement applies 24/7, including weekends and federal holidays. Also, should CLIN 0004 be priced as a flat fee per emergency call-out, with additional labor billed separately under CLIN 0005? | CLIN 0004 is a flat fee per emergecy call out and includes 24X7, including weekends and holidays. Additional labor will be billed separatelyat the rates proposed for those CLINS. |
| 5 | The price list references classified and unclassified VTC systems, while the PWS states that the contractor does not require access to classified data. Please confirm whether personnel security clearances are required and clarify the applicable background investigation, credentialing, and access process for escorted technicians. | Contractor will not access classified information or systems. No personnel security clearances are required. VA will provide escorts for performance on site. |
| 6 | Can the Government provide an inventory of the existing conference-room systems and mobile carts, including available make/model information and Crestron programming files? Please also clarify whether the Planar DirectLight Pro equipment under CLINs 0027–0029 is existing equipment or part of a new installation. | Attachment D.4 Existing VTC Equipment is provided via Solicitation Amendment 0001. Planar DirectLight Pro Equipment is not existing equipment and may be ordered at a later date if needed. |
| 7 | Past performance relevance: Section E (Volume II) defines relevant efforts as "Satellite Downlink Maintenance, Repair and Installation Services." Please confirm that relevant efforts are conference room/VTC system maintenance, repair and installation services, consistent with the PWS. | This has been corrected on Solicitation Amendment 0001 |
| 8 | Classified systems: CLIN 0001 refers to "classified and unclassified VTC room systems," but PWS Addendum A, Section A5.0, paragraph 7(h), states the Contractor does not require access to classified data. Will any contractor personnel need a security clearance or work on classified VTC equipment? If so, at what level? | This was answered at Question #5 |
| 9 | Installed equipment: Please provide the current equipment inventory for the two conference rooms and two mobile carts (make, model, quantity, approximate age, and warranty status), and state whether D.1 hardware CLINs 0014-0075 reflect installed equipment. | This was answered at Question #6 |
| 10 | Historical workload: Approximately how many routine and emergency service calls occur per year? Is there an incumbent contract, and if so, what is its number? | Incumbent: Stellar Innovation Solutions 36C10A21F0168 |
| 11 | Site visit: Will the Government hold a site visit or provide room photos or drawings before quotes are due? | No site visit will be provided. |
| 12 | Travel: The PWS says to include travel costs in the firm-fixed-price CLINs, but D.1 CLIN 0013 is pre-filled with a $5,000 not-to-exceed travel amount per ordering period. Should offerors keep CLIN 0013 at $5,000 and include local travel in the maintenance and labor CLINs? | CLIN 0013 should remain at $5,000.00. Local travel should be included in the maintenance CLIN. If VA requires labor, the travel will be paid for from CLIN 0013. |
| 13 | Ordering periods: D.1 shows two sets of dates for each ordering period (for example, September 30, 2026 - September 29, 2027 and November 1, 2026 - October 31, 2027). Which dates govern? | This was answered at Question #2 |
| 14 | Equipment sourcing: Under Section B9, may the offeror buy equipment through an OEM-authorized distributor or reseller and provide an authenticity attestation, or must the offeror itself hold OEM dealer authorization (e.g., Crestron, Biamp, Planar)? | Offeror must be an authorized reseller or distributor and be able to produce an authorized reseller letter from the OEM. |
| 15 | Limitations on subcontracting: For a call order that includes both equipment and services, please confirm that the 50% limitation under VAAR 852.219-73 and 852.219-75 applies only to the services portion and is measured per call order. | The limitation on subcontracting applies to each BPA Call order issued. The preponderance of the work is services and VAAR 852.219-75 is applicable. |
| 16 | Emergency support: Is CLIN 0004 (unit "JB") priced per emergency event, including the 6-hour on-site response and labor until resolution? Is it billed in addition to CLIN 0002, which already includes a 6-hour emergency service level for one cart? | CLIN 0004 is priced per emergency event. It is billed separately from CLIN 0002. |
| 17 | Labor CLINs 0005-0010: Please confirm these are fully burdened hourly rates for on-call and installation work outside the monthly maintenance CLINs, and state whether a minimum billable increment or trip charge is allowed. | Labor CLINSare separate from monthly maintenance CLINS. VA may order labor CLINS as needed to support a variety of |
| 18 | 24x7 support line: Must the 24x7x365 line be answered by a live technician, or may it be a monitored line for logging calls, with response times per the PWS tier table? | Contractor must be able to comply with the response times in accordance with the PWS. |
| 19 | We are helping respond to the Bid Request in the subject line and found that the CRESTRON DGE-100 is discontinued. The replacement is the CRESTRON DGE-1000 | Crestron lists the DGE‑1000 and DM‑DGE‑200‑C as its replacements. This has been corrected on Solicitation Amendment 0001. |
| 20 | CRESTRON TS-1070-GV-B-S is discontinued. The replacement is the CRESTRON TS-1080-GV-B | CRESTRON TS-1080-GV-B is acceptable. This has been corrected on Solicitation Amendment 0001. |
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