Attachment G - Service Model Questions.docx
DOCX document 19 KB Posted
- Solicitation number
- 36C10B24Q0251
About this file
This document contains a set of service model questions related to a federal contract opportunity with the Department of Veterans Affairs Technology Acquisition Center Austin, solicitation number 36C10B24Q0251. The questions cover details about the proposed (PRODUCT) solution, including whether it is a SaaS or PaaS offering, the hosting environment, user access and authentication, the multi-tenant architecture, scalability, and monitoring of usage and resources. The document also asks about the use of OCONUS personnel for development activities and access to the FedRAMP boundary or federal data. This appears to be an appendix or set of questions included as part of the overall solicitation, rather than a standalone document describing required products or services.
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Other files
| File | Type | Posted |
|---|---|---|
| 36C10B24Q0251 0002.docx | DOCX document | |
| 36C10B24Q0251 Q_A.docx | DOCX document | |
| 36C10B24Q0251-amd 1.docx | DOCX document | |
| 36C10B24Q0251 0001_1.docx | DOCX document | |
| Attachment A - Required Capabilities Summary.docx | DOCX document | |
| Synopsis - EMSS 36C10B24Q0251.docx | DOCX document | |
| Attachment C - 36C10B24Q0251 - Business Rules.xlsx | XLSX spreadsheet | |
| Attachment D - 36C10B24Q0251 - EMSS Reports.xlsx | XLSX spreadsheet | |
| 36C10B24Q0251_2.docx | DOCX document | |
| 36C10B24Q0251-FINAL.docx | DOCX document | |
| Attachment E - 36C10B24Q0251 -EMSS Role and Permissions.docx | DOCX document | |
| Attachment B - 36C10B24Q0251 - User Profiles.xlsx | XLSX spreadsheet |
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36C10B24Q0251 Attachment G Service Model Questions:
1. Brief Overview of (PRODUCT) and how the VA will use the product?
2. Are you providing a SaaS or PaaS product to the VA?
3. Where is (PRODUCT) Hosted?(AWS, GCP, AZURE)
4. How would VA users access the solution? (ex: web browser, mobile app)
5. How would VA users authenticate? (ex: SSO integration, username/password)
a. If user accounts are created, what does that process look like?
b. If VA wished to add an additional user to be able to use the solution, how would that be accomplished?
6. Would you consider (PRODUCT) Web architecture to be multi-tenant?
a. (Is the information system architected in a multi-tenant manner where each customer has its own tenant, and all tenants share the same underlying architecture following the multi-tenant architecture definition) (Even if logically seperated)
7. Is (PRODUCT) Web environment horizontally scalable to react to changes in demand or usage?
8. If so, is the process fully automated or executable with minimal intervention?
9. At a high level, are metrics and event logs captured for:
a. Utilization of the (PRODUCT) Web application attributable to a specific user, account, or customer?
b. Utilization of the (PRODUCT) Web environment resources?
| 10. Are any contractors/providers sourcing development activities from personnel that reside OCONUS? |
| Yes/No |
If yes please explain:
| 11. Are any contractors/providers allowing access to a FedRAMP Boundary or Federal data to personnel that reside OCONUS? |
| Yes/No |
If yes please explain:
File details come from the government source that posted it. Updated .