25-139T_May_19_25_solicitation_doc.pdf

This is an Invitation to Bid (ITB) from the Town of Westport, Connecticut, for Cisco VOIP Phone System Maintenance Service, solicitation number 25-139T. The procurement is seeking maintenance services for the municipality's existing Cisco Voice over Internet Protocol (VOIP) phone system, with a bid period running from April 23, 2025, to May 16, 2025. The vendor question and answer period is scheduled from April 23, 2025, at 7:15 AM EDT to May 14, 2025, at 4:00 PM EDT, with bids due by May 16, 2025, at 11:00 AM EDT. Delivery terms are specified as Free On Board Destination, and all vendors are eligible to respond to this bid.

The solicitation documents do not provide specific technical requirements, evaluation criteria, budget range, or estimated total contract value for the maintenance services. Payment terms are noted as "Vendor Specified," indicating flexibility in financial arrangements. The primary contact for this procurement is Berit Watson, reachable at 110 Myrtle Avenue, Westport, CT 06880, by phone at 203-341-1047 or email at bwatson@westportct.gov. No information is provided about incumbent vendors, current contractors, or detailed specifications of the existing infrastructure. Potential bidders are advised to contact Berit Watson directly for more detailed information about the scope of maintenance services, system specifications, and potential integration requirements.