25-139T_Jun_30_25_solicitation_doc.pdf

This is an Invitation to Bid (ITB) from the Town of Westport, Connecticut, for Cisco VOIP Phone System Maintenance Service, solicitation number 25-139T. The procurement seeks ongoing maintenance services for the municipality's existing Cisco Voice over Internet Protocol (VOIP) phone system, with a bid solicitation period running from April 23, 2025, to May 16, 2025. The vendor question and answer period is scheduled from April 23, 2025, at 7:15 AM EDT until May 14, 2025, at 4:00 PM EDT, with bids due by May 16, 2025, at 11:00 AM EDT. Delivery terms are specified as Free On Board Destination, and the solicitation is open to all vendors.

The bid documents do not specify a specific budget range or estimated total contract value for the maintenance services, and payment terms are noted as "Vendor Specified," indicating flexibility in financial arrangements. No set-aside designations, disadvantaged enterprise requirements, or vendor participation restrictions are mentioned. Additionally, there is no information provided about incumbent vendors, current contractors, or detailed specifications of the existing infrastructure. Potential bidders are advised to contact Berit Watson, the primary procurement contact, at 110 Myrtle Avenue, Westport, CT 06880, by telephone at 203-341-1047 or email at bwatson@westportct.gov for more detailed information about the scope of maintenance services, system specifications, and potential integration requirements.