25-139T_Jul_7_25_solicitation_doc.pdf

This document is an Invitation to Bid (ITB) issued by the Town of Westport, Connecticut, for Cisco VOIP Phone System Maintenance Service, solicitation number 25-139T. The procurement seeks maintenance services for the municipality's existing Cisco Voice over Internet Protocol (VOIP) phone system, with a solicitation period active from April 23, 2025, to May 16, 2025. The vendor question and answer period runs from April 23, 2025, at 7:15 AM EDT until May 14, 2025, at 4:00 PM EDT, with bids due by May 16, 2025, at 11:00 AM EDT. Delivery terms are specified as Free On Board Destination, and the solicitation is open to all vendors.

The bid documents do not specify a detailed budget range or estimated total contract value for the maintenance services, with payment terms noted as "Vendor Specified," suggesting flexibility in financial arrangements. No information is provided about incumbent vendors, current infrastructure, set-aside designations, or disadvantaged enterprise requirements. Potential bidders are advised to contact Berit Watson, the primary procurement contact at 110 Myrtle Avenue, Westport, CT 06880, by phone at 203-341-1047 or email at bwatson@westportct.gov, to obtain more detailed information about the scope of maintenance services, system specifications, and potential integration requirements.