25-139T_Jun_9_25_solicitation_doc.pdf

This is an Invitation to Bid (ITB) document for the Town of Westport, Connecticut, solicitation number 25-139T for Cisco VOIP Phone System Maintenance Service. The procurement seeks ongoing maintenance services for the municipality's existing Cisco Voice over Internet Protocol (VOIP) phone system, with a solicitation period active from April 23, 2025, to May 16, 2025. The vendor question and answer period runs from April 23, 2025, at 7:15 AM EDT until May 14, 2025, at 4:00 PM EDT, with bids due by May 16, 2025, at 11:00 AM EDT. Delivery terms are specified as Free On Board Destination, and the solicitation is open to all vendors.

The bid documents do not specify a detailed budget range or estimated total contract value for the maintenance services, with payment terms noted as "Vendor Specified," suggesting flexibility in financial arrangements. No set-aside designations, disadvantaged enterprise requirements, or vendor participation restrictions are outlined. The primary contact is Berit Watson, who can be reached at 110 Myrtle Avenue, Westport, CT 06880, via telephone at 203-341-1047 or email at bwatson@westportct.gov. Potential bidders will need to contact Watson directly for more detailed information about the scope of maintenance services, system specifications, and potential integration requirements.