2-Attachment 2 - Questionnaire.docx

Attachment 2 – Questionnaire

DSR Pest Management, Inc. strives to hire technicians with 2+ years of experience which includes 120 days of training with a senior technician prior to completing services on their own.

All of our technicians are tested and licensed by the State of Arizona. They complete monthly in-house training and all technicians must complete a minimum of 6 hours in CEU classes per year. Our staff has, collectively, over 50 years experience.

Our phone line is available at all times and a response to service calls will be addressed within 1 business day, and emergency calls will be addressed within 2 hours.

DSR Pest Management has been in business since 1999. We provide services, education and quality assurance support to all our customers and staff.

Our office is located in Tucson, AZ but we service a good deal of Southern Arizona and the Metro Phoenix area.

We have experience working with DES over the last 10 years and has afforded our team an extra edge in that we possess and in-depth knowledge of the conditions, effective treatments and necessary preventative measures specific to DES and the scope of work required. We are currently are providing monthly services to several DES locations, in addition to as-needed services for unexpected and/or emergency situations.

The key point of contact is the owner, Stephen Richardson who is the QP and Certified Applicator. He can be reached at 520-631-8580. The next point of contact is with our Office Manager, Leean Uptain, who can contact other available technicians. She can be reached during normal business hours at 520-447-8953.

We also provide service to many rural locations within our designated areas specified in our bid. We have 6 employees and 6 trucks ready to go to provide service to rural areas given a day’s notice, including emergency services.

We currently have a treatment plan with DES Coolidge to address pervasive issues with gophers and other rodents and weekly service that addresses ants, crickets, earwigs, roaches, scorpions and spiders. We also handle issues with snakes and bees during the summer, some of which are emergency calls. The Coolidge location is a large property and our weekly program provides the most effective treatment and prevention campus-wide.

We have many types of treatment that are used, including options for those that are sensitive to chemicals. Integrated Pest Management program ( IPM) is a comprehensive science-based approach to pest control that prioritizes preventing or minimizing pest problems by combining various methods. We use which includes, but is not limited to mechanical traps, biological control, physical barriers, habitat manipulation and reduced/targeted pesticide. These examples minimize risk to human health and the environment.

We thank you for your consideration and hope to continue our working relationship.