03 - BPM006864 Evaluation Tool Initial.pdf

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Attached to
Pest Control Services
Solicitation number
BPM006864
Issued by
Arizona

About this file

Summary

This is a pest control services evaluation document for the Arizona Department of Economic Security (ADES) procurement BPM006864, detailing initial proposal scoring across seven geographic regions within Arizona. The solicitation, posted March 19, 2025, with proposals due April 9, 2025, seeks comprehensive pest control services for ADES facilities statewide. The evaluation tool establishes a 1,000-point scoring system divided into three categories: Capacity (500 points), Experience (300 points), and Cost (200 points). Five primary vendors competed across all regions—BURNS Pest Management, KCSR INC, KOEHLER Enterprises, S & L Raymond, and University Termite—with additional vendors City Wide Pest and DSR Pest participating in Regions 4, 6, and 7. Evaluation criteria assessed vendors' ability to serve rural locations, maintain adequate staffing capacity, respond to emergency treatments outside routine schedules, provide extensive facility treatment examples with guaranteed results, offer alternative pest solutions for chemical-sensitive individuals, and submit required licenses and certifications.

Scoring results demonstrate significant variation in vendor performance across regions and evaluation categories. S & L Raymond consistently achieved the highest scores, ranging from 682 to 825 points across regions, with particular strength in experience and capacity assessments. KOEHLER Enterprises performed second-best with scores ranging from 497 to 546 points. BURNS Pest Management, KCSR INC, and University Termite scored lower across most regions, typically between 212 and 425 points, primarily due to incomplete responses regarding rural service delivery, emergency response procedures, treatment plan examples, and organizational documentation. The evaluation identified recurring deficiencies among lower-scoring vendors, including failure to address specific solicitation requirements, inadequate descriptions of staffing capacity maintenance, missing organizational charts, insufficient alternative chemical solution options, and incomplete license and certification submissions. Cost scoring employed a formula where the lowest bidder received maximum points, with vendor costs ranging from approximately $53 to $479 across regions, directly impacting overall competitiveness.

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BAFO - Pricing.PDF PDF
Best_and_Final_Offer_for_RFP_No._BPM006864 (2).pdf PDF
2-Attachment 9.PDF PDF
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01 - BPM006864 Pest Control Services Executive Summary.pdf PDF
03 - BPM006864 Evaluation Tool BAFO.pdf PDF
01 - Procurement Request.pdf PDF
02 - Procurement Disclosure Statements.pdf PDF
2-References.PDF PDF
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2-Attachment 10.PDF PDF
2-Attachment 5.PDF PDF
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Overall Scoring

Max BURNS Pest

Management

KCSR INC

KOEHLER

Enterprises

S & L Raymond

University Termite

Capacity 500 125.00 75.00 300.00 325.00 150.00 Experience 300 150.00 75.00 150.00 300.00 75.00 Cost 200 68.20 61.48 70.94 156.60 200.00

1000.00 343.20 211.48 520.94 781.60 425.00

BPM006864 Pest Control Services - REGION 1

Proposal Evaluation for

1.0 Capacity

1.1

Describe how the Offeror will provide services to rural locations and how the offeror will maintain an adequate staffing capacity, so it does not cause hardships. (Scope of Work paragraph 4.2) (Question 2)

B 25 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.2 Describe how the Offeror proposes to respond to emergency treatment outside of the routine schedule requests as required in the Scope of Work paragraph 4.4. (Question 3)

B 25 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.3

Provide an example of how the Offeror’s proposed treatment plan for an extensive facility has been effective for 30 days with Guaranteed results for 30 days to a year of treatments.

(Scope of Work 4.9.) (Question 4) B 25 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.4 Provide other pest solution options for individuals who are sensitive to chemicals. (Scope of Work paragraph 4.18) (Question 5)

M 50 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

BPM006864 Pest Control Services - REGION 1

BURNS Pest Management

(500 Points Max)

Overall Rating

Comments: The offeror states they have 15 techs available in the surrounding areas. However, the offeror did not describe how they will provide services to rual locations. (PDF Page1)

Comments: The offeror states they will have a response within 2 hours, barring drive time. However, the offeror did not provide details on how they will provide the emergency treatments. (PDF Page 1)

Overall Rating

Comments: The offeror states they follow IPM and will carry a 30-day warranty, but will not guarantee a pest will never be seen. However, the offeror did not propose a treatment plan for an extensive facility. (PDF Page 1)

Overall Rating

Comments: The response meets the requirement(s) outlined in the solicitation.

Overall Rating

1.5

Submit copies of all applicable certificates and licenses that support the Offeror’s ability to provide the related goods/services being proposed. (Scope of Work Paragraph 5.1) (Question 6)

U 0 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

Total 125 of 500

2.0 Experience

2.1

Describe the minimum level of technical experts required by the Offeror for staffing and any additional certifications, expertise, or training the Contractor strives to have. Items to consider include: (Question 1 {1.1 through 1.5})

M 150 points of 300

Exceeds Expectations 300 Meets Expectations 150 Below Expectations 75 Unacceptable 0

2.1.1 Do technicians hold individual licenses, and which licenses? M

2.1.1.1 What are the minimal levels of training required for technicians and/or other staff?

M

2.1.1.2

What are the key positions that the Contractor always expects to have (such as Safety Manage Pest Control, Emergency Services (outside of regular business hours) Conducting emergency pest control as requested?

M

2.1.2 Provide a brief history of the Contractor, including the year it was established and the corporate office location.

M

2.1.3 Describe the offeror’s experience in providing the services listed in the Scope of Work, paragraph 4.6, including additional services that are required on an as-needed basis.

B

2.1.4 Brief overview of business operations, with an emphasis on experience regarding the scope of work.

M

2.1.5 Offeror's organizational chart relevant to the Contract, specifically identifying the key point of contact for all questions related to the submitted offer.

B

Total 150 of 300

3.0 Cost

Comments: The response fails to address the requirement(s) of the solicitation or fails to provide any experience related to the requirement(s) of the solicitation or elements of the proposal are unacceptable to the state.

(300 Points Max)

Overall Rating

Comments: The response meets the requirement(s)

The response meets the requirement(s) outlined in the solicitation.

The offeror states they have been providing services to DES for 5 years. However, the offeror did not include experience in providing additional services, including performance. (PDF Page 1) The response meets the requirement(s) outlined in the solicitation.

The offeror states Cory Burns is the primary contact for the account. However, the offeror did not provide an organizational chart.

(200 Points Max)

3.1 Cost

Cost Formula 68 points of 200

(L/V)*P = A L = Lowest cost submitted Lowest Cost $138.33

V = Vendor's cost submitted P = Total points possible for cost section Vendor Cost $405.67

A = Awarded points to Vendor for cost

Total 68 of 200

Grand Total 343 of 1000

1.1

Describe how the Offeror will provide services to rural locations and how the offeror will maintain an adequate staffing capacity, so it does not cause hardships. (Scope of Work paragraph 4.2) (Question 2)

B 25 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.2 Describe how the Offeror proposes to respond to emergency treatment outside of the routine schedule requests as required in the Scope of Work paragraph 4.4. (Question 3)

U 0 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.3

Provide an example of how the Offeror’s proposed treatment plan for an extensive facility has been effective for 30 days with Guaranteed results for 30 days to a year of treatments.

(Scope of Work 4.9.) (Question 4) U 0 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.4 Provide other pest solution options for individuals who are sensitive to chemicals. (Scope of Work paragraph 4.18) (Question 5)

BPM006864 Pest Control Services - REGION 1

KCSR INC

(500 Points Max)

Overall Rating

Comments: The proposal states four franchises that cover 80% of Arizona and the Navajo Nation, accounting for 85% of revenue. However, the offeror did not describe how they will provide services to rural locations and how the offeror will maintain an adequate staffing capacity, so it does not cause hardship. (PDF Page 2)

Comments: The response fails to address the requirement(s) of the solicitation or fails to provide any experience related to the requirement(s) of the solicitation or elements of the proposal are unacceptable to the state.

Overall Rating

Comments: The response fails to address the requirement(s) of the solicitation or fails to provide any experience related to the requirement(s) of the solicitation or elements of the proposal are unacceptable to the state.

B 25 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.5

Submit copies of all applicable certificates and licenses that support the Offeror’s ability to provide the related goods/services being proposed. (Scope of Work Paragraph 5.1) (Question 6)

B 25 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

Total 75 of 500

2.0 Experience

2.1

Describe the minimum level of technical experts required by the Offeror for staffing and any additional certifications, expertise, or training the Contractor strives to have. Items to consider include: (Question 1 {1.1 through 1.5})

B 75 points of 300

Exceeds Expectations 300 Meets Expectations 150 Below Expectations 75 Unacceptable 0

2.1.1 Do technicians hold individual licenses, and which licenses?

M

2.1.1.1 What are the minimal levels of training required for technicians and/or other staff? U

Comments: The offeror provided five applicator licenses and a printout of a table from the Pest Management division with applicable certifications.

However, the proposal did not submit licenses that support the Offeror’s ability to provide the related goods/services being proposed. (PDF 7-12)

(300 Points Max)

Overall Rating

Comments: The proposal states the offeror has pest controllers, pest control quality inspectors, and a VP of operations, and they have been providing services to the Navajo Nation, which is 85% of their business.

However, the response was minimal and did not address emergency services, nor did it include experience in providing minimunual levels of training, additional services, performance, an orgizaitonal chart or key points of contact. (PDF Page 2)

The response meets the requirement(s) outlined in the solicitation.

Comments: The proposal states the use of green chemicals. However, the offeror did not provide other pest solution options for individuals who are sensitive to chemicals. (PDF Page 4)

The response fails to address the requirement(s) of the solicitation or fails to provide any

2.1.1.2

What are the key positions that the Contractor always expects to have (such as Safety Manage Pest Control, Emergency Services (outside of regular business hours) Conducting emergency pest control as requested?

B

2.1.2 Provide a brief history of the Contractor, including the year it was established and the corporate office location. M

2.1.3

Describe the offeror’s experience in providing the services listed in the Scope of Work, paragraph 4.6, including additional services that are required on an as-needed basis. M

2.1.4 Brief overview of business operations, with an emphasis on experience regarding the scope of work. B

2.1.5 Offeror's organizational chart relevant to the Contract, specifically identifying the key point of contact for all questions related to the submitted offer.

U

Total 75 of 300

3.0 Cost

3.1 Cost

Cost Formula 61 points of 200

(L/V)*P = A L = Lowest cost submitted Lowest Cost $138.33

V = Vendor's cost submitted P = Total points possible for cost section Vendor Cost $450.01

A = Awarded points to Vendor for cost

Total 61 of 200

Grand Total 211 of 1000

The proposal stated pest controllers, pest control quality inspectors and VP of operations.

However, the response was minimal and did not address emergency services.

The response meets the requirement(s) outlined in the solicitation.

The response meets the requirement(s) outlined in the solicitation.

The offeror states they have been providing services to the Navajo Nation, which is 85% of

The response fails to address the requirement(s) of the solicitation or fails to provide any experience related to the requirement(s) of the

(200 Points Max)

1.1

Describe how the Offeror will provide services to rural locations and how the offeror will maintain an adequate staffing capacity, so it does not cause hardships. (Scope of Work paragraph 4.2) (Question 2)

E 100 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.2 Describe how the Offeror proposes to respond to emergency treatment outside of the routine schedule requests as required in the Scope of Work paragraph 4.4. (Question 3)

M 50 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.3

Provide an example of how the Offeror’s proposed treatment plan for an extensive facility has been effective for 30 days with Guaranteed results for 30 days to a year of treatments.

(Scope of Work 4.9.) (Question 4) E 100 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.4 Provide other pest solution options for individuals who are sensitive to chemicals. (Scope of Work paragraph 4.18) (Question 5)

M 50 points of 100

Exceeds Expectations 100

BPM006864 Pest Control Services - REGION 1

KOEHLER Enterprises

(500 Points Max)

Overall Rating

Comments: The offeror has a dedicated team member assigned to rural areas, and they do not subcontract.

(PDF Page 4)

Comments: The response meets the requirement(s) outlined in the solicitation.

Overall Rating

Comments: The offeror provided an example of a 15,000 sq ft facility (government) and listed an extensive approach to a cockroach and spider infestation. (PDF Page 4)

Overall Rating

Comments: The response meets the requirement(s)

Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.5

Submit copies of all applicable certificates and licenses that support the Offeror’s ability to provide the related goods/services being proposed. (Scope of Work Paragraph 5.1) (Question 6)

U 0 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

Total 300 of 500

2.0 Experience

2.1

Describe the minimum level of technical experts required by the Offeror for staffing and any additional certifications, expertise, or training the Contractor strives to have. Items to consider include: (Question 1 {1.1 through 1.5})

M 150 points of 300

Exceeds Expectations 300 Meets Expectations 150 Below Expectations 75 Unacceptable 0

2.1.1 Do technicians hold individual licenses, and which licenses? M

2.1.1.1 What are the minimal levels of training required for technicians and/or other staff?

M

2.1.1.2

What are the key positions that the Contractor always expects to have (such as Safety Manage Pest Control, Emergency Services (outside of regular business hours) Conducting emergency pest control as requested?

M

2.1.2 Provide a brief history of the Contractor, including the year it was established and the corporate office location.

M

2.1.3 Describe the offeror’s experience in providing the services listed in the Scope of Work, paragraph 4.6, including additional services that are required on an as-needed basis.

M

2.1.4 Brief overview of business operations, with an emphasis on experience regarding the scope of work.

M

2.1.5 Offeror's organizational chart relevant to the Contract, specifically identifying the key point of contact for all questions related to the submitted offer.

M

Comments: The response fails to address the requirement(s) of the solicitation or fails to provide any experience related to the requirement(s) of the solicitation or elements of the proposal are unacceptable to the state.

(300 Points Max)

Overall Rating

Comments: The response meets the requirement(s)

The response meets the requirement(s) outlined in the

The response meets the requirement(s) outlined in the solicitation.

The response meets the requirement(s) outlined in the solicitation.

The response meets the requirement(s) outlined in the solicitation.

The response meets the requirement(s) outlined in the solicitation.

The response meets the requirement(s) outlined in the solicitation.

The response meets the requirement(s) outlined in the solicitation.

Total 150 of 300

3.0 Cost

3.1 Cost

Cost Formula 71 points of 200

(L/V)*P = A L = Lowest cost submitted Lowest Cost $138.33

V = Vendor's cost submitted P = Total points possible for cost section Vendor Cost $390.00

A = Awarded points to Vendor for cost

Total 71 of 200

Grand Total 521 of 1000

1.1

Describe how the Offeror will provide services to rural locations and how the offeror will maintain an adequate staffing capacity, so it does not cause hardships. (Scope of Work paragraph 4.2) (Question 2)

E 100 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.2 Describe how the Offeror proposes to respond to emergency treatment outside of the routine schedule requests as required in the Scope of Work paragraph 4.4. (Question 3)

E 100 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.3

Provide an example of how the Offeror’s proposed treatment plan for an extensive facility has been effective for 30 days with Guaranteed results for 30 days to a year of treatments.

(Scope of Work 4.9.) (Question 4) E 100 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.4 Provide other pest solution options for individuals who are sensitive to chemicals. (Scope of Work paragraph 4.18) (Question 5)

BPM006864 Pest Control Services - REGION 1

S & L Raymond

(500 Points Max)

Overall Rating

Comments: The proposal services to rual area is comprehensive including using subcontractors to provice services effiecntly. (PDF Page 6)

Comments: The propsal provides detailed examples of processes for their 24/7 Availabity, rapid response time, Coordination wth clients, documentation, reporting, follow-up and prevention. (PDF Page 8)

Overall Rating

Comments: The proposal provides and extensive explination with regards to the treament of Arizona State University - Poly Campus. Services inlcudes initial inspection, targeted treatment plan, interior and exterior treaments, monitoring surveillance and ongoing tretments.

Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.5

Submit copies of all applicable certificates and licenses that support the Offeror’s ability to provide the related goods/services being proposed. (Scope of Work Paragraph 5.1) (Question 6)

U 0 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

Total 325 of 500

2.0 Experience

2.1

Describe the minimum level of technical experts required by the Offeror for staffing and any additional certifications, expertise, or training the Contractor strives to have. Items to consider include: (Question 1 {1.1 through 1.5})

E 300 points of 300

Exceeds Expectations 300 Meets Expectations 150 Below Expectations 75 Unacceptable 0

2.1.1 Do technicians hold individual licenses, and which licenses? M

2.1.1.1 What are the minimal levels of training required for technicians and/or other staff?

E

2.1.1.2

What are the key positions that the Contractor always expects to have (such as Safety Manage Pest Control, Emergency Services (outside of regular business hours) Conducting emergency pest control as requested?

E

2.1.2 Provide a brief history of the Contractor, including the year it was established and the corporate office location.

B

2.1.3 Describe the offeror’s experience in providing the services listed in the Scope of Work, paragraph 4.6, including additional services that are required on an as-needed basis.

M

Comments: The response fails to address the requirement(s) of the solicitation or fails to provide any experience related to the requirement(s) of the solicitation or elements of the proposal are unacceptable to the state.

(300 Points Max)

Overall Rating

Comments: The offeror provided examples of a syllabus for techs and provided training for clients.

Also, the proposal listed key postions and detailed postion descriptions for each role. Finally, the proposal described a well structured company with years providing pest control management. (PDF Pages 1-5)

The response meets the requirement(s) outlined

Comments: The proposal listed other alternative options "they can provide". However, the proposal did not provide what types of alternate checmical that can be used to treat a facility. (PDF Pages 11-12)

The offeror provided key positions and detailed position descriptions for each role. (PDF Page 3)

The offeror provided year they were established.

However the offeror did not provide the corporate The response meets the requirement(s) outlined in the solicitation.

The offeror provided examples of a syllabus for techs and provided training for clients. (PDF Page

2.1.4 Brief overview of business operations, with an emphasis on experience regarding the scope of work.

E

2.1.5 Offeror's organizational chart relevant to the Contract, specifically identifying the key point of contact for all questions related to the submitted offer.

M

Total 300 of 300

3.0 Cost

3.1 Cost

Cost Formula 157 points of 200

(L/V)*P = A L = Lowest cost submitted Lowest Cost $138.33

V = Vendor's cost submitted P = Total points possible for cost section Vendor Cost $176.67

A = Awarded points to Vendor for cost

Total 157 of 200

Grand Total 782 of 1000

The offeror described a well structred company with years providing pest control management .

The response meets the requirement(s) outlined in the solicitation.

1.1

Describe how the Offeror will provide services to rural locations and how the offeror will maintain an adequate staffing capacity, so it does not cause hardships. (Scope of Work paragraph 4.2) (Question 2)

B 25 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.2 Describe how the Offeror proposes to respond to emergency treatment outside of the routine schedule requests as required in the Scope of Work paragraph 4.4. (Question 3)

M 50 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.3

Provide an example of how the Offeror’s proposed treatment plan for an extensive facility has been effective for 30 days with Guaranteed results for 30 days to a year of treatments.

(Scope of Work 4.9.) (Question 4) B 25 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.4 Provide other pest solution options for individuals who are sensitive to chemicals. (Scope of Work paragraph 4.18) (Question 5)

M 50 points of 100

BPM006864 Pest Control Services - REGION 1

University Termite

(500 Points Max)

Overall Rating

Comments: The proposal states they have staff for all areas of Arizona and including finding different staff to provide coverage. However, the proposal did not provide a description of how they will maintin and adquate staff capacity so it will not cause any hardships. (PDF Page 1)

Comments: The response meets the requirement(s) outlined in the solicitation.

Overall Rating

Comments: The proposal states all chemicals that are used have an effective time frame of 60 days. However, the proposal did not provide an example of a treatment plan for an extensive facility. (PDF Page 1)

Comments: The response meets the requirement(s)

Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.5

Submit copies of all applicable certificates and licenses that support the Offeror’s ability to provide the related goods/services being proposed. (Scope of Work Paragraph 5.1) (Question 6)

U 0 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

Total 150 of 500

2.0 Experience

2.1

Describe the minimum level of technical experts required by the Offeror for staffing and any additional certifications, expertise, or training the Contractor strives to have. Items to consider include: (Question 1 {1.1 through 1.5})

B 75 points of 300

Exceeds Expectations 300 Meets Expectations 150 Below Expectations 75 Unacceptable 0

2.1.1 Do technicians hold individual licenses, and which licenses? M

2.1.1.1 What are the minimal levels of training required for technicians and/or other staff?

M

2.1.1.2

What are the key positions that the Contractor always expects to have (such as Safety Manage Pest Control, Emergency Services (outside of regular business hours) Conducting emergency pest control as requested?

B

2.1.2 Provide a brief history of the Contractor, including the year it was established and the corporate office location.

M

Comments: The response fails to address the requirement(s) of the solicitation or fails to provide any experience related to the requirement(s) of the solicitation or elements of the proposal are unacceptable to the state.

(300 Points Max)

Overall Rating

Comments: The proposal states they possess 30 years of experience and anticipate that all positions are necessary and expect to keep them. It is also stated that the offeror has multiple staff in the office to field emails and calls, with Stefan Moreno, Nick Lampert, and Ryan Horn being the primary contacts for the account. However, the offeror did not provide a response to key positions nor list any additional services provided, and did not provide an overview of business operations or an organizational chart as relates to the scope of work. (PDF Page 1)

The response meets the requirement(s) outlined in

The offeror states all positions are necessary and expect to keep them all. However, the offeror did not provide a response to the question. (PDF Page 1)

The response meets the requirement(s) outlined in the solicitation.

The response meets the requirement(s) outlined in the solicitation.

2.1.3 Describe the offeror’s experience in providing the services listed in the Scope of Work, paragraph 4.6, including additional services that are required on an as-needed basis.

B

2.1.4 Brief overview of business operations, with an emphasis on experience regarding the scope of work.

B

2.1.5 Offeror's organizational chart relevant to the Contract, specifically identifying the key point of contact for all questions related to the submitted offer.

B

Total 75 of 300

3.0 Cost

3.1 Cost

Cost Formula 200 points of 200

(L/V)*P = A L = Lowest cost submitted Lowest Cost $138.33

V = Vendor's cost submitted P = Total points possible for cost section Vendor Cost $138.33

A = Awarded points to Vendor for cost

Total 200 of 200

Grand Total 425 of 1000

The proposal states 30 years of expierience.

However, the proposal did not list any additional services provided. (PDF Page 1) The proposal states they have mulitple staff in the office to field emails and calls. However, the The offeror states Stefan Moreno, Nick Lampert and Ryan Horn are the primary contact for the account.

However, the offeror did not provide an

BURNS Pest

Management

KCSR INC

KOEHLER

Enterprises

S & L Raymond

University Termite

Capacity 500 125.00 75.00 300.00 325.00 150.00 Experience 300 150.00 75.00 150.00 300.00 75.00 Cost 200 58.37 62.21 96.00 200.00 157.75

1000.00 333.37 212.21 546.00 825.00 382.75

BPM006864 Pest Control Services - REGION 2

1.1

Describe how the Offeror will provide services to rural locations and how the offeror will maintain an adequate staffing capacity, so it does not cause hardships. (Scope of Work paragraph 4.2) (Question 2)

B 25 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.2 Describe how the Offeror proposes to respond to emergency treatment outside of the routine schedule requests as required in the Scope of Work paragraph 4.4. (Question 3)

B 25 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.3

Provide an example of how the Offeror’s proposed treatment plan for an extensive facility has been effective for 30 days with Guaranteed results for 30 days to a year of treatments.

(Scope of Work 4.9.) (Question 4) B 25 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.4 Provide other pest solution options for individuals who are sensitive to chemicals. (Scope of Work paragraph 4.18) (Question 5)

BPM006864 Pest Control Services - REGION 2

BURNS Pest Managem

(500 Points Max)

Overall Rating

Comments: The offeror states they have 15 techs available in the surrounding areas. However, the offeror did not describe how they will provide services to rual locations. (PDF Page1)

Comments: The offeror states they will have a response within 2 hours, barring drive time. However, the offeror did not provide details on how they will provide the emergency treatments. (PDF Page 1)

Overall Rating

Comments: The offeror states they follow IPM and will carry a 30-day warranty, but will not guarantee a pest will never be seen. However, the offeror did not propose a treatment plan for an extensive facility. (PDF Page 1)

M 50 points of 100

Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.5

Submit copies of all applicable certificates and licenses that support the Offeror’s ability to provide the related goods/services being proposed. (Scope of Work Paragraph 5.1) (Question 6)

U 0 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

Total 125 of 500

2.0 Experience

2.1

Describe the minimum level of technical experts required by the Offeror for staffing and any additional certifications, expertise, or training the Contractor strives to have. Items to consider include: (Question 1 {1.1 through 1.5})

M 150 points of 300

Exceeds Expectations 300 Meets Expectations 150 Below Expectations 75 Unacceptable 0

2.1.1 Do technicians hold individual licenses, and which licenses? M

2.1.1.1 What are the minimal levels of training required for technicians and/or other staff?

M

2.1.1.2

What are the key positions that the Contractor always expects to have (such as Safety Manage Pest Control, Emergency Services (outside of regular business hours) Conducting emergency pest control as requested?

M

2.1.2 Provide a brief history of the Contractor, including the year it was established and the corporate office location.

M

2.1.3 Describe the offeror’s experience in providing the services listed in the Scope of Work, paragraph 4.6, including additional services that are required on an as-needed basis.

B

Comments: The response fails to address the requirement(s) of the solicitation or fails to provide any experience related to the requirement(s) of the solicitation or elements of the proposal are unacceptable to the state.

(300 Points Max)

Overall Rating

Comments: The response meets the requirement(s) outlined in the solicitation.

The response meets the requirement(s) outlined

Comments: The response meets the requirement(s) outlined in the solicitation.

The response meets the requirement(s) outlined in the solicitation.

The response meets the requirement(s) outlined in the solicitation.

The offeror states they have been providing services to DES for 5 years. However, the offeror did not include experience in providing additional

The response meets the requirement(s) outlined experience regarding the scope of work.

M

2.1.5 Offeror's organizational chart relevant to the Contract, specifically identifying the key point of contact for all questions related to the submitted offer.

B

Total 150 of 300

3.0 Cost

3.1 Cost

Cost Formula 58 points of 200

(L/V)*P = A L = Lowest cost submitted Lowest Cost $140.00

V = Vendor's cost submitted P = Total points possible for cost section Vendor Cost $479.67

A = Awarded points to Vendor for cost

Total 58 of 200

Grand Total 333 of 1000

The response meets the requirement(s) outlined in the solicitation.

The offeror states Cory Burns is the primary contact for the account. However, the offeror did not provide an organizational chart.

1.1

Describe how the Offeror will provide services to rural locations and how the offeror will maintain an adequate staffing capacity, so it does not cause hardships. (Scope of Work paragraph 4.2) (Question 2)

B 25 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.2 Describe how the Offeror proposes to respond to emergency treatment outside of the routine schedule requests as required in the Scope of Work paragraph 4.4. (Question 3)

U 0 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.3

Provide an example of how the Offeror’s proposed treatment plan for an extensive facility has been effective for 30 days with Guaranteed results for 30 days to a year of treatments.

(Scope of Work 4.9.) (Question 4) U 0 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

BPM006864 Pest Control Services - REGION 2

KCSR INC

(500 Points Max)

Overall Rating

Comments: The proposal states four franchises that cover 80% of Arizona and the Navajo Nation, accounting for 85% of revenue. However, the offeror did not describe how they will provide services to rural locations and how the offeror will maintain an adequate staffing capacity, so it does not cause hardship. (PDF Page 2)

Comments: The response fails to address the requirement(s) of the solicitation or fails to provide any experience related to the requirement(s) of the solicitation or elements of the proposal are unacceptable to the state.

Overall Rating

Comments: The response fails to address the requirement(s) of the solicitation or fails to provide any experience related to the requirement(s) of the solicitation or elements of the proposal are unacceptable to the state.

1.4 Provide other pest solution options for individuals who are sensitive to chemicals. (Scope of Work paragraph 4.18) (Question 5)

B 25 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.5

Submit copies of all applicable certificates and licenses that support the Offeror’s ability to provide the related goods/services being proposed. (Scope of Work Paragraph 5.1) (Question 6)

B 25 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

Total 75 of 500

2.0 Experience

2.1

Describe the minimum level of technical experts required by the Offeror for staffing and any additional certifications, expertise, or training the Contractor strives to have. Items to consider include: (Question 1 {1.1 through 1.5})

B 75 points of 300

Exceeds Expectations 300 Meets Expectations 150 Below Expectations 75 Unacceptable 0

2.1.1 Do technicians hold individual licenses, and which licenses?

M

Comments: The offeror provided five applicator licenses and a printout of a table from the Pest Management division with applicable certifications.

However, the proposal did not submit licenses that support the Offeror’s ability to provide the related goods/services being proposed. (PDF 7-12)

(300 Points Max)

Overall Rating

Comments: The proposal states the offeror has pest controllers, pest control quality inspectors, and a VP of operations, and they have been providing services to the Navajo Nation, which is 85% of their business.

However, the response was minimal and did not address emergency services, nor did it include experience in providing minimunual levels of training, additional services, performance, an orgizaitonal chart or key points of contact. (PDF Page 2)

The response meets the requirement(s) outlined in the solicitation.

Overall Rating

Comments: The proposal states the use of green chemicals. However, the offeror did not provide other pest solution options for individuals who are sensitive to chemicals. (PDF Page 4)

2.1.1.1

What are the minimal levels of training required for technicians and/or other staff?

U

2.1.1.2

What are the key positions that the Contractor always expects to have (such as Safety Manage Pest Control, Emergency Services (outside of regular business hours) Conducting emergency pest control as requested?

B

2.1.2 Provide a brief history of the Contractor, including the year it was established and the corporate office location. M

2.1.3

Describe the offeror’s experience in providing the services listed in the Scope of Work, paragraph 4.6, including additional services that are required on an as-needed basis. M

2.1.4

Brief overview of business operations, with an emphasis on experience regarding the scope of work.

B

2.1.5

Offeror's organizational chart relevant to the Contract, specifically identifying the key point of contact for all questions related to the submitted offer.

U

Total 75 of 300

3.0 Cost

3.1 Cost

Cost Formula 62 points of 200

(L/V)*P = A L = Lowest cost submitted Lowest Cost $140.00

V = Vendor's cost submitted P = Total points possible for cost section Vendor Cost $450.06

A = Awarded points to Vendor for cost

Total 62 of 200

The proposal stated pest controllers, pest control quality inspectors and VP of operations.

However, the response was minimal and did not address emergency services.

The response meets the requirement(s) outlined in the solicitation.

The response meets the requirement(s) outlined in the solicitation.

The offeror states they have been providing services to the Navajo Nation, which is 85% of their business. However, the offeror did not include experience in providing additional services, including performance. (PDF Page 2)

The response fails to address the requirement(s) of the solicitation or fails to provide any experience related to the requirement(s) of the solicitation or elements of the proposal are unacceptable to the state.

(200 Points Max)

The response fails to address the requirement(s) of the solicitation or fails to provide any experience related to the requirement(s) of the solicitation or elements of the proposal are

Grand Total 212 of 1000

1.1

Describe how the Offeror will provide services to rural locations and how the offeror will maintain an adequate staffing capacity, so it does not cause hardships. (Scope of Work paragraph 4.2) (Question 2)

E 100 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.2 Describe how the Offeror proposes to respond to emergency treatment outside of the routine schedule requests as required in the Scope of Work paragraph 4.4. (Question 3)

M 50 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.3

Provide an example of how the Offeror’s proposed treatment plan for an extensive facility has been effective for 30 days with Guaranteed results for 30 days to a year of treatments.

(Scope of Work 4.9.) (Question 4) E 100 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.4 Provide other pest solution options for individuals who are sensitive to chemicals. (Scope of Work paragraph 4.18) (Question 5)

BPM006864 Pest Control Services - REGION 2

KOEHLER Enterprises

(500 Points Max)

Overall Rating

Comments: The offeror has a dedicated team member assigned to rural areas, and they do not subcontract.

(PDF Page 4)

Comments: The response meets the requirement(s) outlined in the solicitation.

Overall Rating

Comments: The offeror provided an example of a 15,000 sq ft facility (government) and listed an extensive approach to a cockroach and spider infestation. (PDF Page 4)

Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.5

Submit copies of all applicable certificates and licenses that support the Offeror’s ability to provide the related goods/services being proposed. (Scope of Work Paragraph 5.1) (Question 6)

U 0 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

Total 300 of 500

2.0 Experience

2.1

Describe the minimum level of technical experts required by the Offeror for staffing and any additional certifications, expertise, or training the Contractor strives to have. Items to consider include: (Question 1 {1.1 through 1.5})

M 150 points of 300

Exceeds Expectations 300 Meets Expectations 150 Below Expectations 75 Unacceptable 0

2.1.1 Do technicians hold individual licenses, and which licenses?

M

2.1.1.1 What are the minimal levels of training required for technicians and/or other staff? M

2.1.1.2

What are the key positions that the Contractor always expects to have (such as Safety Manage Pest Control, Emergency Services (outside of regular business hours) Conducting emergency pest control as requested?

M

2.1.2 Provide a brief history of the Contractor, including the year it was established and the corporate office location. M

Comments: The response fails to address the requirement(s) of the solicitation or fails to provide any experience related to the requirement(s) of the solicitation or elements of the proposal are unacceptable to the state.

(300 Points Max)

Overall Rating

Comments: The response meets the requirement(s) outlined in the solicitation.

The response meets the requirement(s) outlined in the solicitation.

Comments: The response meets the requirement(s) outlined in the solicitation.

The response meets the requirement(s) outlined in the solicitation.

The response meets the requirement(s) outlined in the solicitation.

The response meets the requirement(s) outlined in the Scope of Work, paragraph 4.6, including additional services that are required on an as-needed basis. M

2.1.4 Brief overview of business operations, with an emphasis on experience regarding the scope of work. M

2.1.5 Offeror's organizational chart relevant to the Contract, specifically identifying the key point of contact for all questions related to the submitted offer.

M

Total 150 of 300

3.0 Cost

3.1 Cost

Cost Formula 96 points of 200

(L/V)*P = A L = Lowest cost submitted Lowest Cost $140.00

V = Vendor's cost submitted P = Total points possible for cost section Vendor Cost $291.67

A = Awarded points to Vendor for cost

Total 96 of 200

Grand Total 546 of 1000

The response meets the requirement(s) outlined in the solicitation.

The response meets the requirement(s) outlined in the solicitation.

The response meets the requirement(s) outlined

1.1

Describe how the Offeror will provide services to rural locations and how the offeror will maintain an adequate staffing capacity, so it does not cause hardships. (Scope of Work paragraph 4.2) (Question 2)

E 100 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.2 Describe how the Offeror proposes to respond to emergency treatment outside of the routine schedule requests as required in the Scope of Work paragraph 4.4. (Question 3)

E 100 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.3

Provide an example of how the Offeror’s proposed treatment plan for an extensive facility has been effective for 30 days with Guaranteed results for 30 days to a year of treatments.

(Scope of Work 4.9.) (Question 4) E 100 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.4 Provide other pest solution options for individuals who are sensitive to chemicals. (Scope of Work paragraph 4.18) (Question 5)

BPM006864 Pest Control Services - REGION 2

S & L Raymond

(500 Points Max)

Overall Rating

Comments: The proposal services to rual area is comprehensive including using subcontractors to provice services effiecntly. (PDF Page 6)

Comments: The propsal provides detailed examples of processes for their 24/7 Availabity, rapid response time, Coordination wth clients, documentation, reporting, follow-up and prevention. (PDF Page 8)

Overall Rating

Comments: The proposal provides and extensive explination with regards to the treament of Arizona State University - Poly Campus. Services inlcudes initial inspection, targeted treatment plan, interior and exterior treaments, monitoring surveillance and ongoing tretments.

Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.5

Submit copies of all applicable certificates and licenses that support the Offeror’s ability to provide the related goods/services being proposed. (Scope of Work Paragraph 5.1) (Question 6)

U 0 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

Total 325 of 500

2.0 Experience

2.1

Describe the minimum level of technical experts required by the Offeror for staffing and any additional certifications, expertise, or training the Contractor strives to have. Items to consider include: (Question 1 {1.1 through 1.5})

E 300 points of 300

Exceeds Expectations 300 Meets Expectations 150 Below Expectations 75 Unacceptable 0

2.1.1 Do technicians hold individual licenses, and which licenses? M

2.1.1.1 What are the minimal levels of training required for technicians and/or other staff?

E

2.1.1.2

What are the key positions that the Contractor always expects to have (such as Safety Manage Pest Control, Emergency Services (outside of regular business hours) Conducting emergency pest control as requested?

E

2.1.2 Provide a brief history of the Contractor, including the year it was established and the corporate office location.

B

2.1.3 Describe the offeror’s experience in providing the services listed in the Scope of Work, paragraph 4.6, including additional services that are required on an as-needed basis.

M

Comments: The response fails to address the requirement(s) of the solicitation or fails to provide any experience related to the requirement(s) of the solicitation or elements of the proposal are unacceptable to the state.

(300 Points Max)

Overall Rating

Comments: The offeror provided examples of a syllabus for techs and provided training for clients.

Also, the proposal listed key postions and detailed postion descriptions for each role. Finally, the proposal described a well structured company with years providing pest control management. (PDF Pages 1-5)

The response meets the requirement(s) outlined

Comments: The proposal listed other alternative options "they can provide". However, the proposal did not provide what types of alternate checmical that can be used to treat a facility. (PDF Pages 11-12)

The offeror provided key positions and detailed position descriptions for each role. (PDF Page 3)

The offeror provided year they were established.

However the offeror did not provide the corporate The response meets the requirement(s) outlined in the solicitation.

The offeror provided examples of a syllabus for experience regarding the scope of work.

E

2.1.5 Offeror's organizational chart relevant to the Contract, specifically identifying the key point of contact for all questions related to the submitted offer.

M

Total 300 of 300

3.0 Cost

3.1 Cost

Cost Formula 200 points of 200

(L/V)*P = A L = Lowest cost submitted Lowest Cost $140.00

V = Vendor's cost submitted P = Total points possible for cost section Vendor Cost $140.00

A = Awarded points to Vendor for cost

Total 200 of 200

Grand Total 825 of 1000

The offeror described a well structred company with years providing pest control management .

The response meets the requirement(s) outlined

1.1

Describe how the Offeror will provide services to rural locations and how the offeror will maintain an adequate staffing capacity, so it does not cause hardships. (Scope of Work paragraph 4.2) (Question 2)

B 25 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.2 Describe how the Offeror proposes to respond to emergency treatment outside of the routine schedule requests as required in the Scope of Work paragraph 4.4. (Question 3)

M 50 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.3

Provide an example of how the Offeror’s proposed treatment plan for an extensive facility has been effective for 30 days with Guaranteed results for 30 days to a year of treatments.

(Scope of Work 4.9.) (Question 4) B 25 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.4 Provide other pest solution options for individuals who are sensitive to chemicals. (Scope of Work paragraph 4.18) (Question 5)

BPM006864 Pest Control Services - REGION 2

University Termite

(500 Points Max)

Overall Rating

Comments: The proposal states they have staff for all areas of Arizona and including finding different staff to provide coverage. However, the proposal did not provide a description of how they will maintin and adquate staff capacity so it will not cause any hardships. (PDF Page 1)

Comments: The response meets the requirement(s) outlined in the solicitation.

Overall Rating

Comments: The proposal states all chemicals that are used have an effective time frame of 60 days. However, the proposal did not provide an example of a treatment plan for an extensive facility. (PDF Page 1)

Meets Expectations 50 Below Expectations 25 Unacceptable 0

1.5

Submit copies of all applicable certificates and licenses that support the Offeror’s ability to provide the related goods/services being proposed. (Scope of Work Paragraph 5.1) (Question 6)

U 0 points of 100

Exceeds Expectations 100 Meets Expectations 50 Below Expectations 25 Unacceptable 0

Total 150 of 500

2.0 Experience

2.1

Describe the minimum level of technical experts required by the Offeror for staffing and any additional certifications, expertise, or training the Contractor strives to have. Items to consider include: (Question 1 {1.1 through 1.5})

B 75 points of 300

Exceeds Expectations 300 Meets Expectations 150 Below Expectations 75 Unacceptable 0

2.1.1 Do technicians hold individual licenses, and which licenses? M

2.1.1.1 What are the minimal levels of training required for technicians and/or other staff?

M

2.1.1.2

What are the key positions that the Contractor always expects to have (such as Safety Manage Pest Control, Emergency Services (outside of regular business hours) Conducting emergency pest control as requested?

B

Comments: The response fails to address the requirement(s) of the solicitation or fails to provide any experience related to the requirement(s) of the solicitation or elements of the proposal are unacceptable to the state.

(300 Points Max)

Overall Rating

Comments: The proposal states they possess 30 years of experience and anticipate that all positions are necessary and expect to keep them. It is also stated that the offeror has multiple staff in the office to field emails and calls, with Stefan Moreno, Nick Lampert, and Ryan Horn being the primary contacts for the account. However, the offeror did not provide a response to key positions nor list any additional services provided, and did not provide an overview of business operations or an organizational chart as relates to the scope of work. (PDF Page 1)

The response meets the requirement(s) outlined

Comments: The response meets the requirement(s) outlined in the solicitation.

The offeror states all positions are necessary and expect to keep them all. However, the offeror did not provide a response to the question. (PDF Page 1)

The response meets the requirement(s) outlined

2.1.2 Provide a brief history of the Contractor, including the year it was established and the corporate office location.

M

2.1.3 Describe the offeror’s experience in providing the services listed in the Scope of Work, paragraph 4.6, including additional services that are required on an as-needed basis.

B

2.1.4 Brief overview of business operations, with an emphasis on experience regarding the scope of work.

B

2.1.5 Offeror's organizational chart relevant to the Contract, specifically identifying the key point of contact for all questions related to the submitted offer.

B

Total 75 of 300

3.0 Cost

3.1 Cost

Cost Formula 158 points of 200

(L/V)*P = A L = Lowest cost submitted Lowest Cost $140.00

V = Vendor's cost submitted P = Total points possible for cost section Vendor Cost $177.50

A = Awarded points to Vendor for cost

Total 158 of 200

Grand Total 383 of 1000

The response meets the requirement(s) outlined in the solicitation.

The proposal states 30 years of expierience.

However, the proposal did not list any additional services provided. (PDF Page 1) The proposal states they have mulitple staff in the office to field emails and…

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