2-18. PERFORMANCE EVALUATION SURVEY.docx

DOCX document 48 KB Posted

Attached to
STUDENT IDENTIFICATION CARDS, PRINTERS, & SUPPLIES
Solicitation number
27000
Issued by
Maricopa County, Arizona

About this file

This is a performance evaluation survey issued by Scottsdale Unified School District #48 Purchasing Department for IFB #27000 regarding student identification cards, printers, and supplies. The survey is designed to gather reference information from current or previous clients of vendors responding to the District's solicitation. The evaluation criteria assess vendor performance across seven key areas: management of ID badge services, overall ability to deliver requested products, timeliness of order scheduling, consistency of service delivery, satisfaction with services provided, cost increases after the first year, and capability to implement ID badge programs. Respondents are also asked to indicate the duration of their relationship with the vendor in years. The survey uses a 10-point rating scale where 10 indicates always satisfied, 5 indicates sometimes satisfied, and 1 indicates very dissatisfied due to poor performance. The completed survey must be submitted to the Purchasing Department at purchasingservices@susd.org no later than April 15, 2026 at 1:00 PM Arizona Time.

The survey serves as a reference check tool to assist Scottsdale Unified School District in determining whether responding vendors are responsive and responsible bidders for the student identification cards, printers, and supplies contract. This evaluation mechanism allows the District to verify vendor capability and past performance directly from established clients before making procurement decisions. No pricing information, set-asides, or contract term details are included in this reference survey document.

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Text version

Scottsdale Unified School District #48 Performance Evaluation Survey

Purchasing Department 9313 N. 95th Way Scottsdale, AZ 85258 480-484-6151

IFB #: 27000

PROJECT: STUDENT IDENTIFICATION CARDS,

PRINTERS, & SUPPLIES

Reference for Firm: ___________________________________________________________________ Subject: STUDENT & EMPLOYEE IDENTIFICATION CARDS, PRINTERS, & SUPPLIES Name of Client responding to Survey: ___________________________________________________ Organization Representative: ___________________________________________________________ Contact Phone for any follow-up: _______________________________________________________

Scottsdale Unified School District is currently undergoing reference checks for the vendor listed above regarding their response to a current solicitation. The information will be used to assist the District in the evaluation to determine responsive and responsible procurement of the above firm. Both the company and the District would greatly appreciate you taking a few minutes out of your busy day to complete the questionnaire below.

Please evaluate the performance of the vendor (10 means-you are Always satisfied, 5 means-you are Sometimes satisfied, and 1 means-you are very Dissatisfied because of very poor performance).

If you do not have sufficient knowledge of in a particular area, leave it blank.

No.
Criteria
Unit
Score
1.
Rate the Management of services provided by this firm as it relates to ID badges
(1-10)
2.
Rate the overall ability of the vendor to provide what was asked for.
(1-10)
3.
Are orders scheduled in a timely manner?
(1-10)
4.
Was the Firm able to provide consistent services?
(1-10)
5.
Was the Firm able to provide satisfactory services?
(1-10)
6.
Were there increases in the costs of services after the first year?
(1-10)
7.
Rate the Firm’s ability to implement your ID badge Programs.
(1-10)
8.
How long has this firm been your current provider in years?

POINTS TOTAL OUT OF 70 __________

COMMENTS_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Thank you for your time and effort in assisting the vendor in this important endeavor. Please email this survey directly to return to the Purchasing Department at purchasingservices@susd.org

NO LATER THAN April 15, 2026 @ 1:00 PM Arizona Time.

RFP #: 27000 Page 1 of 1 Due: April 15, 2026 image1.png

File details come from the government source that posted it. Updated .