final_SOW_revision_September_2019_ATF_HQ_927(003).docx
DOCX document 67 KB Posted
- Attached to
- Guard Services Federal contract opportunity
- Solicitation number
- 19R00000056
About this file
This solicitation requests proposals for armed security guard services at the Bureau of Alcohol, Tobacco, Firearms and Explosives headquarters located in Washington, D.C. Offerors must provide all necessary management, supervision, staffing, equipment, uniforms, and training to perform security functions including armed patrols, access control, escorts, traffic control, and emergency response 24 hours a day, 7 days a week, 365 days a year. Proposals are due by October 31, 2019 and should include four volumes covering introduction and contractual documents, past performance, technical approach, and pricing. The contract will have a one year base period and four one-year options and is set aside for small businesses. The selected contractor must be able to begin performance by January 2020.
Statement of work for HQ
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| Q&A_response_THREE.docx | DOCX document | |
| sf30_amendment_4.pdf | ||
| Q&A_response_TWO.docx | DOCX document | |
| sf30_amendment_3.pdf | ||
| Beltsville_CBA_-_2018-2021_-_Executed.pdf | ||
| ATF_HQ_-_GUSP_-_2018-2021_-_Executed.pdf | ||
| sf30_amendment_1.pdf | ||
| sf30_amendment_2.pdf | ||
| Amendment_two.docx | DOCX document | |
| Q&A_response_one.docx | DOCX document | |
| Amendment_ONE.docx | DOCX document | |
| Final_PSPB_Evaluation_Criteria_for_Security_officers(_2019)_927.docx | DOCX document | |
| 1449.pdf | ||
| Past_Performance_Survey.docx | DOCX document | |
| final_SOW_Revision_September_2019_Beltsville_(002)927.docx | DOCX document | |
| wage.pdf |
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Text version
STATEMENT OF WORK
BUREAU OF ALCOHOL, TOBACCO, FIREARMS AND EXPLOSIVES
SECURITY GUARD SERVICES FOR ATF HEADQUARTERS
1.0 OVERVIEW
(a) The Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) Headquarters site is located at 99 New York Avenue, Northeast, Washington, DC. The Physical Security Programs Branch (PSPB) is responsible for providing armed uniformed protective security services for this site, and the employees, assets, and visitors 24 hours a day, 7 days a week, 365 days a year. The demand for highly qualified, highly skilled and professional armed security officers working within the site, and the daily deterrent provided against unauthorized, illegal, or potentially life-threatening activities directed toward Bureau employees, visitors, information, programs, property, and the like is a continuing requirement.
(b) The Offices of the Director, Deputy Director, Assistant Directors and Deputy Assistant Directors are located in this facility. The office hours are from 0600 to 2000. This building is classified as a Level IV federal facility. The facility consists of eight floors, a concourse level, a courtyard area, a loading dock and is 301,000 square feet.
2.0 OBJECTIVE
The Contractor shall furnish management, supervisory, administrative, professional, and technically trained personnel, uniforms, equipment, materials, and supplies necessary to provide routine and emergency protective and security support services. This includes, armed security patrols, entrance control, personal escort duties, traffic and parking control, law and order duties, and security and fire safety surveillance. The Contractor shall provide trained employees, who speak, read, and write fluent English and are US citizens who meet the US residency requirements under the guidelines of the Department of Justice (DOJ). Requirements are to be complied with at all times, in order to perform the services as prescribed in the contract.
3.0 REQUIREMENTS OF THE CONTRACTOR
3.1 Provide, operate, manage, and maintain an armed uniformed protective security force 24 hours a day, 7 days a week, 365 days a year, for the physical protection of a federal facility. Provide the required number of personnel to perform the specific duties outlined in the Post Orders for each post at all times.
3.2 Monitor and respond to the building security systems, which include interior intrusion detection systems, access control systems, duress alarm systems and closed circuit television surveillance systems. PSPB requires all of its security officers to monitor and respond to security related problems and systems, to include active shooter. PSPB will conduct tests, inspections, preventive maintenance, and repairs to the security systems and keep all equipment in optimum operating condition.
3.3 Provide routine and emergency protective and security support services in accordance with the contract, Post Orders, Officer's Duty Book, and national standards. In the event of conflicts, the contract takes precedence over other documents.
3.4 Provide support to the PSPB security specialists to ensure that critical ATF resources are protected.
3.5 Remain abreast of current issues, trends, laws, regulations, and technologies.
3.6 Provide training to its security force management, supervisors, and armed security officers to appropriate levels of security industry standards as well as training and certification standards specified in this contract.
3.7 Provide continuous assessment and evaluation to identify security weaknesses and vulnerabilities and shall provide recommended corrective actions to the contracting officer representative (COR), if necessary.
3.8 All armed security officers and supervisors must be a graduate of a recognized security police officers academy, as approved by the ATF. Firearms training must consist of 9mm automatic pistol, 12 gauge shot gun, and 9 mm M4A1 Carbine. All officers must qualify with the 9mm automatic pistol they are assigned. All officers must qualify with the 9mm M4A1 Carbine on site. Additionally all armed security officers and supervisors must be trained on active shooter response and qualify annually with conducted electrical weapon (CEW/Taser).
3.9 Ensure all uniformed security officers and supervisors performing on-site duties comply with ATF suitability requirements.
3.10 Ensure firearms remain on the premises and are stored in a GSA approved weapons locker that is provided by ATF, when officers are not on post or duty.
3.11 Implement and provide explicit written instructions pertaining to Use of Force, baton and conducted electrical weapon (CEW/Taser).
3.12 Ensure armed security officers are in proper uniform (this includes insignia, accessories, and equipment) throughout their tour of duty. Supervisors and armed security officers who are not in proper uniform may be replaced or removed at the discretion of the contracting officer representative (COR) who will notify the Contractor's supervisor or project manager. Jewelry other than those described in the Contractors requirements, or other than medical identification chains or bracelets, shall not be worn on their uniform. Uniformed security officers shall not wear or use cell phones while on duty. Emergency cell phone use may be allowed by the supervisor and/or project manager.
3.13 Establish procedures to ensure all operations are performed in a safe manner.
3.14 Establish and maintain a Quality Control Plan (QCP) to provide independent corporate and on-site management surveillance and inspection of contractor security operations.
(a) Provide a QCP to include a supervisory and communication plan that demonstrates a clear and distinct understanding of the need for quality control, and its direct relationship to operational and functional performance under the Contract and the area covered by the Contract. It should address the following:
(i) Identification of Quality Control Monitors (QCM) and Supervisors;
(ii) Description of the level, methods, and frequency of inspections by each group;
(iii) Procedures to detect, follow-up, and correct deficiencies and the timeframes in which correction will be made, and
(iv) Clear separation of QCM's from uniformed employees.
(b) Included in the plan should be a supervisory plan which illustrates the offeror's understanding of the need for and the purpose of supervision as it relates to security officers and this solicitation. In addition, the Communication Plan should reflect the specific issues associated with working within the various areas under consideration.
(c) The plan shall include methods for the regular communication between the security officers and the supervisory chain of command, COR and the ATF Joint Support Operations Center (JSOC) and the clients at the various locations.
(d) The plan shall also contain information concerning alternate means of communications in the event of an emergency or if the primary means of communications are interrupted for any period of time.
3.15 Ensure that all armed security officers working under this contract have successfully passed all screening processes required by the Government.
3.16 Comply with the following regulations and policies:
(a) Rules and Regulations Governing Public Buildings and Grounds: Title 41, Public Contracts and Property Management, dated November 2005, Code of Federal Regulations, Subtitle C Federal Property Management Regulations, Part 102-74, Subpart C. https://www.gsa.gov/cdnstatic/GSA_Rules_Reg_1105.pdf
(b) United States Code, Title 18, Section 930, Possession of Firearms and Dangerous Weapons in Federal Facilities at http://www4.law.cornell.edu/uscode/18/930.html
3.17 Ensure that each armed security officer qualifies with the firearm that they are assigned.
3.18 Ensure all armed security officers are trained in cardiopulmonary resuscitation (CPR) and automatic external defibrillators (AED) to provide aid when necessary. The armed security officers shall also be trained in a certified Red Cross basic first aid course and shall render minor medical assistance when necessary.
3.19 Ensure all armed security officers are in good physical condition and health and able to protect themselves and withstand sudden emotional stress and physical exertion in apprehension of suspects and violators.
3.20 Be responsible and accountable for all Government furnished property in accordance with the requirements of the contract.
3.21 As a part of the Contractor’s initial hiring of personnel for this contract and prior to starting work on this contract, the Contractor shall test all armed security officers for controlled substance use. The Contractor shall also be required to randomly test armed security officers at least semi-annually thereafter.
3.22 Transition Plan (In/Out). Provide all reasonable support to the Government and the current Contractor to ensure an orderly transition and continuity to minimize any impact on the operation. Include a transition plan that illustrates how the Contractor will provide a seamless transition between the Contractor and the predecessor Contractor to ensure minimal disruption to vital Contractor services and Government activities. The transition plan shall address at a minimum the following areas:
(a) Recruitment
(i) Plans to interview incumbent's employees
(ii) Plans for employee clearances
(iii) Planned start and end dates of recruitment
(iv) Types of advertising or other methods of identifying potential candidates
(b) Training of New and Incumbent Employees
| (i) | Types of training | ||
| (ii) | Length of training | ||
| (iii) | Categories of employees to be trained |
(v) Planned start and end dates of training
(c) Licenses and Permits
| (i) | Identify all licenses and permits required to perform; | ||
| (ii) | Indicate which licenses and permits are in the contractor’s possession, which must still be obtained, and the planned date by which each license or permit will be obtained; | ||
| (iii) | Provide copies of local licenses and permits as they are issued; |
(v) Identify the type of assistance from ATF in obtaining licenses and permits.
(d) Insurance
| (i) | Types of insurance that must be obtained; and |
| (ii) | Planned date by which all insurance will be obtained |
(e) Identification of Priority Guard Posts
| (i) | Assign priority to the selection, training, and clearance of all security officer supervisors to be used under contract; | ||
| (ii) | Identify how the Contractor plans to interact with the outgoing incumbent Contractor; and | ||
| (iii) | Planned start and end dates of phase-in, |
3.24 Management Plan. Provide a management plan that addresses the following:
(a) Understanding of the ATF Performance Objective;
(b) Understanding of the relevance of the Objective to successful contract performance;
(c) Understanding of how management differs from supervision in the context of the Objective;
(d) An explanation of how the contractor specifically plans to help ATF achieve the Objective;
(e) An explanation of how the contractor will acquire and maintain a reserve guard force for temporary or emergency staffing that is sufficient to meet the requirements of the performance work statement.
3.25 Provide information on how it shall perform the following tasks:
(a) Account for Government Property
(b) Armed Security Officer Services
(c) Employment Status and Security Officer Roster
(d) Evaluate and Identify Security Weaknesses
(e) Inspections
(f) Key Accountability
(g) Key Control Plan
(h) Maintain Physical Fitness
(i) Operations in a Safe Manner
(j) Operations Log
(k) Proper Uniforms
(l) Reports and Records
(m) Security Officer Qualifications
(n) Security Patrols
(o) Test for Controlled Substance Use
(p) Training/Orientation
(q) Unannounced Inspections
| (s) | Weapons Inventory |
| (t) | Weapons Maintenance |
| (u) | Weapons Permits |
| (v) | Weapons Qualifications |
3.26 Provide information on how it shall respond to the following:
(a) Civil Disturbances
(b) Dangerous and Hazardous Conditions
(c) Emergency Responses
3.27 Minimum Criteria for Hiring an Armed Security Officer
(a) Citizenship - The candidate must meet one of the following requirements:
(i) United States Citizen
(ii) Lawful Permanent Resident who is currently a member of the U.S. Armed Services (including Reserves or National Guard)
(iii) Lawful Permanent Resident who possesses an Honorable Discharge from a U.S. Military component
(b) Experience - The candidate must meet one of the following requirements:
(i) Any combination of two years of experience in either physical security (as a security officer – armed or unarmed) and/or service with the United States Armed Services (to include Reserves or National Guard components)
(ii) Associate’s Degree in Security or Law Enforcement related field
(iii) Two years of service with a branch of the United States Armed Services, including service with a Reserve or National Guard component
(iv) Successful completion of a police officer’s basic training academy
(c) Medical and Physical Standards - A medical examination, physical testing, and physician’s clearance that evaluates and measures the applicant’s or incumbent’s vision, hearing, cardiovascular system, musculoskeletal system, and general health to conclude the individual can successfully perform the tasks and functions of an armed security officer. The examination should also provide a reasonable indication of the applicant’s or incumbent’s ability to remain on their feet for long hours, conduct roving patrols, climb and descend stairs and hills, and respond to an emergency by quickly reporting to the scene on foot.
All medical and physical examinations and testing are to be the responsibility of the contractor at no cost to the armed security officer candidate. The minimum medical and physical standards are to be provided by the contractor and approved by ATF.
(d) Uniform and Equipment List for each Security Officer:
(i) Uniform list for each security officer:
| Item (Quantity |
| Description |
| Boots (1) |
| Pair, |
| Cap (cold weather) |
| Faux fur trooper style |
| Double magazine case |
| Case compatible w/specified weapon |
Duty belt keyholder w/strap (1)
| Gloves (1) |
| Winter, pair |
| Jacket (1) |
| Winter, patrol type |
| Jacket (1) |
| Nylon windbreaker |
| Level II firearm retention holster (1) |
| Slide on belt type w/hammer safety |
| Nameplate gold metal w/black lettering (First initial and last name) (2) |
| 2 ½” x 5/8” metal plate w/rounded edges and ¼” lettering |
| Shirt, long sleeve (4) |
| Insignia, shoulder patch |
| Shirt, short sleeve (4) |
| Insignia, shoulder patch |
| Trouser (4) |
| All season weight |
| Turtle Neck long sleeve Shirt (4 each) |
| W/ ATF Embroider “ATF Security Officer” |
Rain Coat
(ii) Equipment list for each security officer:
| Item (Quantity |
| Description |
| Body armor |
| NIJ level IIA |
CPR mask or CPR mask glove pack
Duty belt nylon/Velcro or leather w/keepers (black)
Expandable or straight police baton w/holder
| Firearm |
| Assigned to armed security officer by serial number |
Flashlight w/black case
| Handcuffs w/keys and black case |
| NIJ 0307.01 standard |
Hand held radio case (black)
Latex gloves
N95 respirator
| Taser |
| Provided by Government |
Trouser belt nylon/Velcro or leather w/keepers (black)
| Breast Badge |
| Sewn on type |
| Breast Shield |
| Pin on type |
| Rank Insignia |
| Captain and Lieutenant |
Campaign style hat
Campaign style hat cover
Campaign style hat badge
Garrison Belt
Balaclava Winter Mask
Force Flex Sunglasses
| Name Plate |
| Total of three |
| Turtle Neck Long Sleeve Shirt (4) |
| W/ATF Embroider “ATF Security Officer” |
Rain Coat
| 6 M4A1 Patrol rifles |
| Weapons on site |
| 8 12 Gauge Shot guns |
| Weapons on site |
| 20 Fire Protection hoods |
| Hoods on site |
| Post Shifts |
| Sun |
| Mon |
| Tue |
| Wed |
| Thu |
| Fri |
| Sat |
| Total |
Contract Manager (7:00 am- 3:00pm)
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
Site Lead (7:00am – 3:00pm)
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| Supv - 1st Relief (11:00pm-7:00am) |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 56 |
| Supv - 2nd Relief (7:00am-3:00pm) |
| 8 |
| - |
| - |
| - |
| - |
| - |
| 8 |
| 16 |
| Supv - 3rd Relief (3:00pm-11:00pm) |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 56 |
Post 1 - Outside Main Entrance
| 1st Relief (11:00pm-7:00am) |
| - |
| 0 |
| 0 |
| 0 |
| 0 |
| 0 |
| - |
| 0 |
| 2nd Relief (7:00am-3:00pm) |
| - |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| - |
| 40 |
| 3rd Relief (3:00pm-11:00pm) |
| - |
| 3 |
| 3 |
| 3 |
| 3 |
| 3 |
| - |
| 15 |
Post 2 – Inside/Outside Rover
| 1st Relief (11:00pm-7:00am) |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 56 |
| 2nd Relief (7:00am-3:00pm) |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 56 |
| 3rd Relief (3:00pm-11:00pm) |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 56 |
Post 3 – Garage Exit
| 1st Relief (11:00pm-7:00am) |
| - |
| - |
| - |
| - |
| - |
| - |
| - |
| - |
| 2nd Relief (7:00am-3:00pm) |
| - |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| - |
| 40 |
| 3rd Relief (3:00pm–11:00pm) |
| - |
| 4 |
| 4 |
| 4 |
| 4 |
| 4 |
| - |
| 20 |
Post 4 – Garage Entrance
| 1st Relief (11:00pm–7:00am) |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 56 |
| 2nd Relief (7:00am-3:00pm) |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 56 |
| 3rd Relief (3:00pm–11:00pm) |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 56 |
Post 5 – Loading Dock
| 1st Relief (7:00pm–7:00am) |
| - |
| - |
| - |
| - |
| - |
| - |
| - |
| - |
| 2nd Relief (7:00am–3:00pm) |
| - |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| - |
| 40 |
| 3rd Relief (3:00pm–7:00pm) |
| - |
| 4 |
| 4 |
| 4 |
| 4 |
| 4 |
| - |
| 20 |
Post 6 – Security Ops Center
| 1st Relief (11:00pm-7:00am) |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 56 |
| 2nd Relief (7:00am–3:00pm) |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 56 |
| 3rd Relief (3:00pm –11:00pm) |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 56 |
Post 7 - Turnstiles
| 1st Relief (11:00pm–7:00am) |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 56 |
| 2nd Relief (7:00am–3:00pm) |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 56 |
| 3rd Relief (3:00pm –11:00pm) |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 56 |
Post 8 – Visitor’s Entrance (control booth)
| 1st Relief (11:00pm–7:00am) |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 56 |
| 2nd Relief (7:00am –3:00pm) |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 56 |
| 3rd Relief (3:00pm–11:00pm) |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 56 |
Post 9 – Visitor’s Entrance (X-Ray)
1st Relief (11:00pm–7:00am)
| 0 |
| 0 |
| 0 |
| 0 |
| 0 |
| - |
| 0 |
2nd Relief (7:00am –3:00pm)
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| - |
| 40 |
3rd Relief (3:00pm–11:00pm)
| 3 |
| 3 |
| 3 |
| 3 |
| 3 |
| - |
| 15 |
Post 10 – Visitor’s Entrance (Magnetometer)
1st Relief (11:00pm–6:00am)
| - |
| - |
| - |
| - |
| - |
| - |
| - |
2nd Relief (6:00am–6:00pm)
| 12 |
| 12 |
| 12 |
| 12 |
| 12 |
| - |
| 60 |
3rd Relief (6:00pm–11:00am)
| - |
| - |
| - |
| - |
| - |
| - |
| - |
Post 11 – Employee Entrance (employee identification)
| 1st Relief (10:00pm-6:00am) |
| 0 |
| 0 |
| 0 |
| 0 |
| 0 |
| 0 |
| 0 |
| 0 |
| 2nd Relief (6:00am-2:00pm) |
| 0 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 0 |
| 40 |
| 3rd Relief (2:00pm-10:00pm) |
| 0 |
| 8 |
| 8 |
| 8 |
| 8 |
| 8 |
| 0 |
| 40 |
Post 12 – Employee Entrance (Control Booth)
| 1st Relief (10:00pm – 6:00am) |
| 0 |
| 7 |
| 7 |
| 7 |
| 7 |
| 7 |
| 0 |
| 35 |
| 2nd Relief (6:00am – 2:00pm) |
| 0 |
| 0 |
| 0 |
| 0 |
| 0 |
| 0 |
| 0 |
| 0 |
| 3rd Relief (2:00pm – 10:00pm) |
| 0 |
| 0 |
| 0 |
| 0 |
| 0 |
| 0 |
| 0 |
| 0 |
Training Coordinator
| 4 |
| 4 |
| 4 |
| 4 |
| 4 |
All posts and post hours are subject to change at the discretion of ATF.
(e) Grooming Standards
(i) Facial hair - Must be able to pass the National Institute for Occupational Safety and Health required fit test for a respirator.
(ii) Hair - Must be clean, neat, and not interfere with wearing of headgear. Uncovered hair must not fall below either eyebrow. Covered hair must not protrude below the inside sweatband of headgear. No hair ornaments permitted. Items to hold hair in place are allowable if concealed as much as possible and are a color that blends with the hair.
(iii) Piercings - Cannot interfere with the performance of the armed security officer’s duties.
(iv) Visible Tattoos - Obscene or offensive tattoos are not permitted.
(v) Uniforms - Must be clean, professional in appearance, and serviceable.
(f) Training Standards - The contractor shall maintain all training records for armed Security Officers and will make them available to the Contracting Officer’s Representative at all times
(i) General Job Related Training - This subject area requires a minimum of nine hours of training with 20 percent hands on and/or practical application. The minimum specific subject matter areas to be covered:
· Company and Agency Administrations
· Ethics and Professionalism
· Overview of the DOJ and ATF
· Overview of the Roles and Responsibilities of an armed security officer
· Post Duties
(ii) Human Interaction - This subject area requires a minimum of 8.5 hours of training with 50 percent hands on and/or practical application.
(a) Armed security officers spend the majority of their day in public contact situations. Human interaction and customer service skills have a large impact on effective job performance in providing security. First and foremost is the impact on obtaining compliance and cooperation from the public.
(b) If approached correctly, the armed security officer can obtain this compliance without situational escalation. Armed security officers with good communication skills and good judgment will be able to not only control more violent and dangerous individuals when these situations occur, but will in fact be able to prevent the occurrence of these types of situations by not conducting themselves in a way that tends to escalate situations. The minimum specific subject matter areas to be covered:
· Principles of Communications
· Professional Public Relations
· Understanding Human Behavior
(iii) Law Enforcement Support - This subject area requires a minimum of 11 hours of training with 20 percent hands on and/or practical application. The minimum specific subject matter areas to be covered:
· Authority to Apprehend and Detain
· Crime Detection, Assessment, and Response
· Crime Scene Protection
· Crimes and Offenses
· Law, Legal Authorities, Jurisdiction, and Responsibilities
· Rules of Evidence
· Search and Seizure
· Use of Force
(iv) Patrol - This subject area requires a minimum of two hours of training with 20 percent hands on and/or practical application. The minimum specific subject matter area to be covered:
· Importance of Patrol Methods and Patrol Hazards
(v) Inspections - This subject area requires a minimum of eight hours of training with 50 percent hand on and/or practical application. The minimum specific subject matter areas to be covered:
· Examining of Identification and Credentials
· Screener Training
(vi) Communications - This subject area requires a minimum of six hours of training with 50 percent hands on and/or practical application. The minimum specific subject matter areas to be covered:
· Agency Specific Training
· Communications Equipment
· Records, Reports, and Forms
(vii) Emergency Response - This subject area requires a minimum of 16 hours of training with 50 percent hands on and/or practical application. The minimum specific subject matter areas to be covered:
· Active Shooter
· Agency Specific Training
· Bomb Threats and Incidents
· Civil Disturbances
· Code Adam
· CPR, AED, First Aid
· Emergency Communications
· General Response Procedures
· Hostage Situations
· Sabotage and Espionage
· Safety and Fire Prevention
· Special Situations
· Terrorism, Anti-Terrorism/Weapons of Mass Destruction
· Workplace Violence
(viii) Weapons and Defensive Tactics – This subject area requires a minimum of 63.5 hours of training with 50 percent hands on and/or practical application. The minimum specific subject matter areas to be covered:
· Defensive Tactics
· Use of Firearms
· 9mm automatic pistol qualifying
· 9mm M4A1 Carbine qualifying
· 12 gauge shot gun familiarization
· Use of Handcuffs
· Use of Intermediate Weapons (baton, and conducted electrical weapon, CEW/Taser)
Semi-annual weapons qualifying will be mandatory for armed security officers, with a minimum qualifying score of 80 percent of the contract-identified course of fire. Armed security officers shall comply with all appropriate Federal, State, and local weapons regulations. Successful firearms range qualification by armed security officers as part of a state or local firearms permit/license issuance process shall not be an acceptable replacement or substitute for the semi-annual firearms qualification.
Just as case law influences the evolution of training for law enforcement professionals, armed security officer training should maintain the highest focus on public safety in a variety of routine and non-routine incidents. The training should emphasize safety for all, the chain of command, and good judgment. To sustain proficiency, the armed security officer should qualify with firearms they have been assigned semi-annually and receive annual refresher training on firearms, intermediate weapons, defensive tactics, screening, handcuffing, and use of force. Other retraining activities should be at the discretion of the agency based upon location and/or facility-specific needs.
There must be a quality assurance process for all areas of training. Vicarious liability requires that armed security officer training be provided by properly trained and certified individuals or organizations. All training elements require qualified training professionals. The following training elements must have verifiably qualified instructors to provide the training:
· Defensive Tactics
· Empty Hand Control Techniques
· Firearms (Initial and Requalification Training)
· Handcuffing Techniques
· Intermediate Weapons/Compliance
· Use of Force
(xi) Minimum Medical and Physical Standards
(a) Vision
· 20/30 vision while using both eyes (aided or unaided)
· Capable, in at least one eye, of reading a minimum of Jaegar Number 2 or equivalent type and size letter at a distance of no less than 12 inches on a standard Jaegar chart
· Normal color vision
· No peripheral vision deficits, night blindness, or visual conditions that may prevent successful task performance
(b) Hearing
· Average hearing across 500, 1,000, 2,000, and 3,000 Hz is less than or equal to 25 db
· Hearing at 4,000 and 5,000 Hz levels is less than or equal to 45 db
· Sound localization test for deficiency if hearing variance between left and right ears:
1. Difference between left and right hearing does not exceed 15 db at 500 to 3,000 Hz ranges
2. Difference between left and right hearing does not exceed 30 db at 4,000 to 5,000 Hz ranges
· No inner, middle, or outer ear disorders affecting equilibrium
(c) General Health
· No loss of sense of smell, aphonia, or other abnormalities of nose, throat, or ears that may prevent successful task performance
· No evidence of chronic bronchitis, emphysema (moderate or severe), infectious pulmonary tuberculosis, or other respiratory abnormalities that may prevent successful task performance
· No evidence of eczema, psoriasis, dermatitis, or other dermatological condition that may prevent successful task performance
· No evidence of a gastrointestinal issue that may prevent successful task performance, requiring the candidate to stand or walk continuously for eight hours without regular access to a restroom
(d) The contractor shall develop minimum physical fitness standards for its employees. The minimum physical fitness standards must be approved by ATF.
(e) Physical Fitness Standards These standards are an annual requirement and the contractor must provide written documentation annually that all security officers working under this contract have met the requirements. The standards are mutually agreed upon between the contracting company and the ATF.
4.0 DELIVERABLES
(a) The Contractor shall, prior to the contract performance date, submit to the COR documentation that the requisite uniforms and equipment have been issued to each employee. The COR is responsible for ensuring that the uniforms furnished under this contract comply with ATF standards and needs. Any dispute regarding application of standards shall be referred to the Contracting Officer for resolution.
(b) The Contractor shall submit a Certificate of Firearms Training to the COR certifying that each contract employee was fully trained in the handling and use of firearms and ammunition.
(c) The Contractor shall comply with United States Code, Title 18, Section 930, Possession of Firearms and Dangerous Weapons in Federal Facilities.
(d) The Contractor shall provide, within 15 days after receipt and award of the contract, to the COR documentation stating all contractor and subcontractor personnel proposed to work on the premises of ATF's site under this contract have been cleared by the ATF Personnel Security Division (PSD) before he or she is eligible to work on the premises.
(e) The Contractor shall provide all official bonds required, and pay all fees or costs involved or related to the authorization for the arming of all employees engaged in providing on-site services specified under this contract. A copy of all related documents will be maintained in the supervisors office, available for review by the COR or inspectors.
(f) The Contractor shall submit a QCP to the COR to assure that the contract requirements are satisfactorily performed.
(g) The Contractor shall submit a complete employee training plan (outline) to the COR within 15 days after receipt of the award notice.
(h) The Contractor shall submit to the COR all required CPR, first aid, baton, and CEW training certifications for each armed security officer and ensure they are in accordance with the appropriate standards.
(i) The Contractor shall ensure that the supervisors and armed security officers qualify with assigned weapons. The supervisor will ensure that officers are issued their assigned weapons when assigned to duty at the beginning of their shift. Weapons must be turned in at the end of the shift and when a security officer leaves the facility or an area outside of his jurisdiction.
(j) The Contractor shall prepare required reports and/or testify on accidents, fire, bomb threats, unlawful acts, etc. and provide these reports to those officials specified by this contract, in post orders, or by the COR within 12 hours of occurrence. In addition, a preliminary report will be supplied within one hour of the event.
(k) If required, the Contractor shall submit to the COR, prior to duty, a GSA Form SF-78, Medical Certificate or equivalent for all armed security officers performing services under this contract.
(l) The Contractor shall supply the weapons ammunition and the taser supplies needed to conduct the training as indicated in 3.27 (f) (viii)
(m) The list of deliverables is indicated below:
| Task Reference |
| Task Description |
| Due Date |
| 4.0(a) |
| The Contractor shall, prior to the contract performance date, submit to the COR documentation that the requisite uniforms and equipment have been issued to each employee. |
| Prior to the contract performance date |
| 4.0(b) |
| The Contractor shall submit a Certificate of Firearms Training to the COR certifying that each contract employee was fully trained in the handling and use of firearms and ammunition. |
One week prior to the contract performance date
| 4.0(c) |
| (c) The Contractor shall comply with United States Code, Title 18, Section 930, Possession of Firearms and Dangerous Weapons in Federal Facilities. |
At least 3 working days prior to the anticipated assignment date of the any individual
4.0(d)
| The Contractor shall provide, within 15 days after receipt and award of the contract, to the COR documentation stating all contractor and subcontractor personnel proposed to work on the premises of ATF's site under this contract have been cleared by the ATF PSD before he or she is eligible to work on the premises. |
| 15 days after receipt and award of the contract |
| 4.0 (f) |
| The Contractor shall submit a QCP to the COR to assure that the contract requirements are satisfactorily performed. |
60 days prior to the contract performance date
| 4.0 (g) |
| The Contractor shall submit a complete employee training plan (outline) to the COR within 15 days after receipt of the award notice. |
Within 15 days ARO notice
| 4.0 (h) |
| The Contractor shall submit to the COR all required CPR, first aid, and baton training for each armed security officer and ensure they are in accordance with District of Columbia and/or Red Cross |
standards.
15 days prior to the contract performance date
| 4.0 (j) |
| The Contractor shall prepare required reports and/or testify on accidents, fire, bomb threats, unlawful acts, etc. and provide these reports to those officials specified by this contract, in post |
orders, or by the COR within 12 hours of occurrence. In addition, a preliminary report will be supplied within one hour of the event.
12 hours of occurrence
| 4.0 (k) |
| If required, the Contractor shall submit to the COR, prior to duty, a GSA Form SF-78, Medical Certificate or equivalent for all armed security officers performing services under this contract. |
Prior to duty
| 4.0 (l) |
| The Contractor shall supply the weapons ammunition and the taser supplies needed to conduct the training as indicated in 3.27 (f) (viii) |
| Prior to each training session. |
5.0 TASKS OF ARMED SECURITY OFFICERS
(a) The armed security officer shall conduct and present him/herself in a professional manner reflecting the highest credit to ATF at all times.
(b) The armed security officers shall operate and enforce a system of personnel identification for all persons entering the ATF Buildings. This includes the operation of magnetometers, hand-held metal detectors, x-ray equipment, and the checking of handbags, packages, and vehicles to detect weapon, contraband, and the like.
(b) The armed security officers shall deter unauthorized personnel or property from entering the ATF facility.
(d) The armed security officers shall courteously and promptly issue temporary badges to Government employees, visitors, Contractors, vendors, and others, and record the required information in a logbook.
(e) The armed security officers shall patrol areas inside and outside the facility in accordance with routes and schedules provided by the COR.
(f) The armed security officers shall conduct hourly radio checks using a variable hourly check, i.e. 0714, 0823, 0901, 1017, etc.
(g) The Contractor shall establish a rotational shift excluding the Loading Dock gate guard for the day, and the same for after hours to include the Loading Dock Gate Guard. Posts should be rotated on two-hour intervals.
(h) The supervisor shall rotate all positions with exception to the loading dock gate at a minimum of two hours. Armed security officers shall be located at the entrances to the ATF Building, garage, and loading dock to prevent unauthorized access.
(i) The armed security officers shall provide a personal escort for designated personnel, visitors, etc. when directed by the COR to meet particular threats to the personal safety of these individuals or as a courtesy.
(j) The armed security officers shall assist in directing traffic on Government property (vehicle and pedestrian), controlling parking, monitoring parking, and controlling vehicle entrances/exits.
(k) The armed security officers shall observe building occupants and visitors for compliance with posted and published rules, regulations, and policies.
(l) The armed security officers shall receive, issue, and account for all emergency special keys to the ATF Building offices, entry doors, gates, etc. as directed by the COR.
(m) The armed security officers shall receive and process complaints, take initial investigations reports, and protect crime scenes.
(n) The armed security officers shall respond and arrive at locations in alarm sites in a prompt manner.
(o) The armed security officers shall report all violations of published and/or verbal orders for immediate action in accordance with procedures in the Officer's Duty Book.
(p) The armed security officers shall obey all orders emanating from a supervisor.
(q) The armed security officers shall keep the supervisor advised of changes and conditions around each post.
(r) The armed security officers shall remain on post until properly relieved.
(s) The armed security officer shall utilize provided Closed Circuit Video (CCV) to monitor activity in and around the protected area.
6.0 GOVERNMENT FURNISHED MATERIALS (GFM)
The Government will furnish the following services and equipment:
(a) Electrical and mechanical equipment, operating and maintenance manuals, and training guides for the integrated security and environmental safety systems
(b) Complete special officer's duty book
(c) All administrative forms prescribed for use by the Contractor's employees
(d) Security post orders
(e) Repair and maintenance of security/intrusion detection systems
(f) Building utilities and custodial services in accordance with established ATF Building operational procedures
(g) Use of medical facilities (when available) for emergency purposes
(h) Telephones in the Security Operations Center (SOC) and at each post for use in the performance of this contract
(i) Classrooms for on-site training (scheduled in advance)
(j) Closed Circuit Video (CCV) Training, including supervisors who performs duties as SOC operators
(k) Other Government equipment to include magnetometers, X-ray machines, and closed circuit television video monitoring equipment
(l) One desktop personal computer and one printer for use by supervisors.
(m) One GSA approved storage container and weapons locker.
7.0 TRAINING
The Government shall only provide in-house ATF-specific training, as necessary, for the Contractor personnel to maintain knowledge of ATF processes and procedures. All training required to maintain the highest quality support for this requirement shall be the responsibility of the Contractor.
8.0 PERIOD OF PERFORMANCE
The period of performance for this contract shall be a base plus 4 one year options; however, the government reserves the right to place options under this contract, via modification, if the services are required.
9.0 PLACE OF PERFORMANCE
The services shall be accomplished at the ATF Headquarters which is located at 99 New York Ave, Northeast, Washington, DC.
| 10.0 | INSPECTION AND ACCEPTANCE | |
| (a) | Inspection/Acceptance. Supplies or services delivered under this contract shall be inspected and accepted by the COR. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance in accordance with the appropriate inspection and acceptance clause. | |
| (b) | The basis for acceptance shall be compliant with the requirements/objectives/constraints set forth in the contract, and other terms and conditions of the contract. Deliverable items rejected shall be corrected in accordance with the applicable clauses. | |
| (c) | Acceptance Criteria. The COR will review all draft and final deliverables to ensure accuracy, functionality, completeness, professional quality, and overall compliance within the guidelines/requirements of the contract. The contractor shall ensure the accuracy and completeness of all deliverables. Errors, misleading or unclear statements, incomplete or irrelevant information, and or excessive rhetoric, repetition, and “padding”, shall be considered deficiencies and shall be subject to correction by the contractor, at no additional cost to the Government. Unless otherwise indicated, the government will require 10 business days to review and comment on deliverables. If the deliverable does not meet the noted criteria, the Government will return it. | |
| (d) | Rejection Procedures. If the COR rejects any deliverable, that rejected document will be handled in the following manner. |
(1) After notification that the deliverable did not meet the acceptance criteria, the Contractor shall resubmit an updated/corrected version within five (5) business days after receipt of Government comments.
(2) Upon re-submission by the Contractor, the Government will reapply the same acceptance criteria. If the deliverable does not meet the acceptance criteria a second time, the Government might consider the Contractor as having deficient performance with respect to the subject task/subtask.
| 11.0 | CERTIFICATION OF INVOICES |
| (a) | The Payment Office listed on the first page of the Award Document will make payment. |
| (b) | Invoices/vouchers will be completed and submitted in accordance with this Section 12.0(c) – Electronic Invoicing. The final invoice will be paid upon Government acceptance of the final deliverable. Please also provide a copy of the invoice to the Contracting Officer. |
| (c) | The COR’s certification of acceptance is an integral part of the correct invoice/voucher discussed in the "Discounts for Prompt Payment" clause, Clause 52.232-8. |
| (d) | Upon certification, the COR will forward the invoice/voucher to the Payment Office, as appropriate. |
| (e) | The Invoice/Voucher shall be on the Company’s letterhead and include: |
| (1) | Contract or other authorization number |
| (2) | Product or service description. |
| (3) | Quantities received, if applicable. |
| (4) | Date(s) property or services rendered. |
| (5) | Signature, printed name, title, phone number, and mailing address of the receiving official. |
| (6) | POC to discuss invoice issues. |
12.0 PAYMENT
Payment for all supplies and services shall be made upon Government acceptance, in accordance with the appropriate Payments Clause, FAR 52.232-1. The contractor must be registered online in the System Award Management database controlled by the Department of Defense (www.SAM.gov) to receive an award. Registration is valid for 12 months.
| (a) | Invoice Payment |
| (b) | Payments will be made by the Finance Branch |
| (c) | Electronic Invoicing (June 2005) |
(d) ATF strongly encourages contractors to invoice electronically. Invoicing electronically saves time, money, and physical storage space for both the Government and the contractor.
(e) Each invoice must be a proper invoice in accordance with FAR 32.905. Contractors able to submit invoices electronically should submit each invoice to FinanceBranch@ATF.gov with a copy to the COR. Electronic invoices will serve as the official original copy. Any questions may be directed to the ATF Finance Office at (202) 648-7860.
| (f) | Mandatory Use of Government Electronic Mail. Unless exempted by the Contracting Officer (CO), in writing, communication after contract award with Government agencies shall ordinarily be transmitted via electronic mail (e-mail). |
| (g) | Final payments will be based on final Government acceptance of all deliverables. |
| 13.0 | CONTRACT ADMINISTRATIVE DATA |
| (a) | The following ATF points of contact have been established to assist in executing and administering the contract. All requests for interpretation and assistance should be referred to: |
(1) CO/Contract Specialist (CS). The CO/CS is responsible for the contract administration. The CO/CS is the only person authorized to approve changes in the terms, conditions, delivery schedules, technical requirements or price, as set forth in the contract. In the event the contractor modifies the direction of a person other than the CO/CS, the change will be considered to have been without authority. No adjustment will be made in the contract price to cover any increase in charges incurred as a result thereof. The CO/CS will be identified at time of award. During any absence of the CO/CS, identified for this contract, other warranted COs from ATF may authorize work under the contract.
(2) Contracting Officer's Representative (COR): The COR is Thomas Williams. Mr. Williams may be reached at 202-648-7540. His email address is thomas.williamsjr@atf.gov. Mr. Williams will be designated on authority of the Contracting Officer (CO) to monitor all technical aspects and assist in administering the contract. The types of actions within the purview of the COR's authority are to assure that the Contractor performs the technical requirements of the contract; to perform, or cause to be performed, inspections necessary in connection with performance of the contract; to maintain both written and oral communications with the Contractor concerning the aspects of the contract within his/her purview; to monitor the Contractor's performance under the contract and notify the Contractor and CO of any deficiencies observed; and to coordinate Government furnished property availability and provide for site entry of Contractor personnel, if required. A letter of designation will be issued to the COR, with a copy supplied to the Contractor, stating the responsibilities and limitations of the COR. This letter will clarify to all parties of this contract the responsibilities which would result in a modification to the scope of work; changes in cost or price totals or estimates; changes in delivery dates; changes in any other mutually agreed upon term or provision of the contract.
14.0 GOVERNMENT-CONTRACTOR RELATIONSHIPS
(a) Non-personal Services. The parties agree that the services to be provided under this contract are non-personal and that no employer/employee relationship exists or will exist between the Government and the contractor’s employees.
(b) Prohibitions. Contractor personnel under this contract shall not:
(1) Be placed in a position where they are appointed or employed by a Federal Official, or are under the supervision, direction, or evaluation of a Federal Officer,
| (2) | Be placed in a staff or policy making position or be asked to exercise personal judgment or discretion on behalf of the Government. |
| (3) | Be placed in a position of command, supervision, administration or control over civilian Personnel, or personnel of other contractors, or become a part of the Government organization. |
| (4) | Be used for the purpose of avoiding manpower ceilings or other personnel rules and regulations of the Federal Government. |
(c) Employee Relationship. Local rules, regulations, directives and requirements issued by civilian authorities pursuant to their responsibility for the administration and security of Government installations are applicable to contractor personnel entering the offices or installations or traveling via Government-owned transportation. The contractor agrees that compliance will not be construed to establish any degree of Government control consistent with a personal services contract.
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