19GE5026R0007-0002 (SF30).pdf
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- Solicitation number
- 19GE5026R0007
About this file
This is Amendment No. 0002 to Solicitation 19GE5026R0007 for EUR - Mission Europe Switchboard Services, issued by the American Consulate General Frankfurt on behalf of the Bureau of Global Acquisitions. The amendment extends the proposal submission deadline to January 30, 2026, at 15:00 hours Central European Time.
The amendment requires offerors to submit firm-fixed pricing for three periods of performance: the Base Period, Option Period 1, and Option Period 2, using a revised pricing schedule format. Offerors must identify any one-time implementation, onboarding, or start-up fees with applicable circumstances, or affirmatively state "None" if no such fees apply. Offerors must disclose whether they have previously provided or currently provide call center, regional switchboard, or similar services to any U.S. embassies in countries covered by the RFP, noting this is for evaluation purposes only without constituting a preference or credit. Additionally, offerors must submit a list of U.S. Missions and Posts in Europe, by country, for which they can provide services to assess feasibility and alignment with pricing assumptions. Offerors submitting revised proposals must clearly identify all technical proposal changes, specify which sections were revised, and state whether revisions supplement, partially replace, or fully replace the initial submission. The Government will evaluate quotations at the IDIQ award level based on total pricing and overall best value, with Section D.2 Task-Order Competition removed from the Schedule in Attachment 1. No further price competition will occur at the task-order level. The Government reserves the right to make one or more awards (maximum of two) or a single award as determined to be in its best interest.
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Document Number: 19GE5026R0007 DRAFT Page 1 of 4
AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT
1. CONTRACT ID CODE RATING
2. AMENDMENT/MODIFICATION NUMBER
3. EFFECTIVE DATE
01/21/2026
4. REQUISITION/PURCHASE REQ. NUMBER 5. PROJECT NUMBER (If applicable)
FRANKCODE
AMERICAN CONSULATE GENERAL FRANKFURT
GIESSENER STRASSE 30
ATTN: RPSO
60435, FRANKFURT DE
Patticha Gruenbeck
NAME
TEL.
GruenbeckP@state.gov
6. ISSUED BY GAAMCODE
RPSO Frankfurt GA/AM/DMS/FAC RPSO Frankfurt Bureau of Global Acquisitions Frankfurt
DE
7. ADMINISTERED BY (If other than Item 6)
9A. AMENDMENT OF SOLICITATION NUMBER
19GE5026R0007
CODE FACILITY CODE
8. NAME AND ADDRESS OF CONTRACTOR (Number, street, country, state and ZIP Code) (X)
X 9B. DATED (SEE ITEM 11)
12/05/2025
10A. MODIFICATION OF CONTRACT/ORDER
NUMBER
10B. DATED (SEE ITEM 11)
11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS
X XThe above numbered solicitation is amended as set forth in item 14. The hour and date specified for receipt of Offers is extended, is not extended, Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods: (a) By completing items 8 and 15, and returning ____copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment your desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.
12. ACCOUNTING AND APPROPRIATION DATA (If required)
13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS.IT MODIFIES THE CONTRACT/ORDER NUMBER AS DESCRIBED IN ITEM 14.
CHECK ONE
A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT
ORDER NUMBER IN ITEM 10A.
B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).
C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:
D. OTHER (Specify type of modification and authority)
E. IMPORTANT: Contractor is not, is required to sign this document and return _______ copies to the issuing office.
14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)
This solicitation is hereby amended as described in the continuation of this block (see pages 3 and 4). Changes in the attachments are highlighted in blue.
CLOSING DATE/TIME:
01/30/2026 - 15:00 Europe/Berlin
Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.
15A. NAME AND TITLE OF SIGNER (Type or print) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print) Travis C. Keon
(Signature of person authorized to sign)
15B. CONTRACTOR/OFFEROR 15C. DATE SIGNED
By (Signature of Contracting Officer)
16B. UNITED STATES OF AMERICA 16C. DATE SIGNED
01/21/2026
NSN 7540-01-152-8070
Previous edition unusable
STANDARD FORM 30 (REV.
11/2016) Prescribed by GSA FAR (48 CFR) 53.243
CGFS // CGFS
Document Number: 19GE5026R0007 DRAFT Page 2 of 4
Section A - Solicitation/Contract Form
Line Item Summary
Solicitation Number:
19GE5026R0007
Contract Number: Title:
EUR - Mission Europe Switchboard Services
Date of Solicitation:
01/21/2026
Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)
PSC: DF01
PSC Description: IT AND TELECOM - IT
MANAGEMENT SUPPORT SERVICES (LABOR)
Type of Contract Pricing: Firm Fixed Price
Original: 1.0
Change: 0.0
Current: 1.0
YR Original: $0.00
Change: $0.00
Current: $0.00
Original: $0.00
Change: $0.00
Current: $0.00
Description: BASE YEAR (CLINs 0001-0008)
Pricing Options: Base
Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)
PSC: DF01
PSC Description: IT AND TELECOM - IT
MANAGEMENT SUPPORT SERVICES (LABOR)
Type of Contract Pricing: Firm Fixed Price
Original: 1.0
Change: 0.0
Current: 1.0
YR Original: $0.00
Change: $0.00
Current: $0.00
Original: $0.00
Change: $0.00
Current: $0.00
Description: FIRST OPTION YEAR (CLINs 1001-1008)
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)
PSC: DF01
PSC Description: IT AND TELECOM - IT
MANAGEMENT SUPPORT SERVICES (LABOR)
Type of Contract Pricing: Firm Fixed Price
Original: 1.0
Change: 0.0
Current: 1.0
YR Original: $0.00
Change: $0.00
Current: $0.00
Original: $0.00
Change: $0.00
Current: $0.00
Description: SECOND OPTION YEAR (CLINs 2001-2008)
Pricing Options: Unexercised Option
Document Number: 19GE5026R0007 DRAFT Page 3 of 4
CLIN Funding: Cost:
Base Totals: Original: $0.00
Change: $0.00
Current: $0.00
Original: $0.00
Change: $0.00
Current: $0.00
Exercised Options Totals: Original: $0.00
Change: $0.00
Current: $0.00
Original: $0.00
Change: $0.00
Current: $0.00
Unexercised Options Totals: Original: $0.00
Change: $0.00
Current: $0.00
Original: $0.00
Change: $0.00
Current: $0.00
Base and Options Totals: Original: $0.00
Change: $0.00
Current: $0.00
Original: $0.00
Change: $0.00
Current: $0.00
Section A - Solicitation/Contract Form Identifier Title Date Number of
Pages 1 RQS 19GE5026R0007.pdf 12/05/2025 2 19GE5026R0007-0001-signed.pdf 12/30/2025 3 19GE5026R0007.pdf - ADDED 12/05/2025 4 19GE5026R0007-0001.pdf - ADDED 12/30/2025
CONTINUATION OF BLOCK 14 - AMENDMENT NO. 0002
1. Purpose of Amendment This amendment revises the solicitation to require submission of pricing for all periods of performance, additional pricing-related disclosures, submission of a list of Missions/Posts supported, and clarification regarding any revisions to previously submitted quotations. The amendment also removes Section D.2 Task-Order Competition from the Schedule in Attachment 1 to align the solicitation with the Government’s intended evaluation and award method.
2. Pricing for All Periods
Offerors shall submit firm-fixed pricing for the following periods of performance:
• Base Period
• Option Period 1
• Option Period 2
Document Number: 19GE5026R0007 DRAFT Page 4 of 4
Pricing shall be provided in the format specified in the revised pricing schedule attached to this amendment. Failure to submit pricing for all periods may render a quotation incomplete and ineligible for award.
3. One-Time Implementation Fees
If applicable, offerors shall identify any one-time implementation, onboarding, or start-up fees, including:
• The amount of such fee(s); and
• The circumstances under which the fee(s) would apply (for example, new embassy or first-time customer).
If no such fees apply, the offeror shall affirmatively state “None.”
4. Prior or Current Embassy Performance
Offerors shall indicate whether they have previously provided, or are currently providing, call center, regional switchboard, or similar services to any U.S. embassies located in the countries covered by this RFP. This disclosure is for evaluation purposes only (e.g., analysis of one-time implementation fees, if any) and does not constitute a preference or evaluation credit.
5. List of Missions/Posts (Countries) Supported
Offerors shall submit a list identifying the U.S. Missions and/or Posts in Europe, by country, for which the offeror is capable of providing services under this solicitation. This information will be used to assess feasibility of service delivery, consistency with the technical approach, and alignment with pricing assumptions.
6. Revised Proposals – Technical Proposal Clarification
Offerors submitting revised proposals shall clearly state whether any changes are being made to their initial technical proposals.
If changes are made, offerors shall:
• Identify the specific sections revised; and
• State whether the revised submission supplements, partially replaces, or fully replaces the initial technical proposal.
If no technical changes are made, the offeror shall affirmatively state that the initial technical proposal remains unchanged and is resubmitted in full.
7. Evaluation and Award Clarification
The Government will evaluate quotations based on total pricing and overall best value at the IDIQ award level. Section D.2 Task- Order Competition has been removed from the Schedule in Attachment 1. No further price competition will be conducted at the task-order level. Task orders will be issued based on pricing evaluated and determined fair and reasonable under this solicitation.
The Government reserves the right to make one or more awards (maximum of two), or a single award, if determined to be in the best interest of the Government.
8. Submission Deadline
Revised or new proposals shall be submitted no later than Friday, January 30, 2026, at 15:00 hours (CET).
{END OF AMENDMENT}
MambaKG@state.gov Underline
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