19AU9027Q0002_ Wayfinding Signage

STATEMENT OF WORK

Fabrication, Delivery, and Installation of Wayfinding and Emergency Signage | U.S. Embassy Vienna

1. Purpose and Contract Objective The Contractor shall provide a complete, coordinated, and installed wayfinding and emergency signage system. The work includes project management, field verification, graphic coordination, shop drawings, samples, fabrication, packing, delivery, installation, correction of deficiencies, and closeout. The project-specific sign schedule, location drawings, evacuation plans, and the extracted OBO technical details included in this package form the technical basis of the requirement.

2. Order of Precedence and Definitions

• Contracting Officer (CO): The person authorized to enter into and administer the contract.

• Contracting Officer’s Representative (COR): The Government representative designated in writing for technical administration.

• Government-furnished information (GFI): The sign schedule, location drawings, evacuation plan artwork, messages, and OBO detail extract included with the solicitation.

• Sign ID: The project identifier used to cross-reference sign schedule, message content, and location.

• Shop drawings: Contractor-developed, project-specific fabrication and installation drawings.

• Mock-up: A production-quality sample used to confirm materials, colors, proportions, graphic quality, insert operation, and attachment method.

• VIF: Verify in field.

If requirements conflict, the Contractor shall request a written interpretation before proceeding. Written contract modifications and directions from the CO take precedence. The project-specific sign schedule and approved shop drawings govern messages, quantities, and dimensions; the OBO extract governs design intent and component standards unless the Government approves a deviation in writing.

3. Scope of Work

• Design, fabricate, deliver and install signage as defined below. Coordinate access, work hours, delivery, staging, and installation sequence.

• Survey sign location and verify substrate, dimensions, orientation, visibility, potential obstructions, and installation access.

• Develop coordinated artwork and shop drawings for every sign ID.

• Submit physical color/material samples and production-quality SF02 and SR02 mock-ups.

• Fabricate all specified signs, interchangeable message components, spare inserts, and mounting hardware.

• Install signs level, plumb, securely anchored, consistently aligned, and at approved locations.

• Repair disturbed finishes and remove all waste, packaging, temporary protection, and unused materials.

• Provide editable artwork/templates, as-installed schedule and maintenance information.

4. Sign Schedule and Quantities

Sign IDs Description Type W x H

(mm) Qty Configuration

OS01-OS03 Exterior directional/directory SF02 450 x

450 3 6 long + 6 short interchangeable sections per sign

Exterior spares Blank inserts SF02 Match OS signs 12 Blank interchangeable sections

B01-B03 Level 0 directional SF02 400 x 350 3 6 long + 6 short sections per sign

L1 00 Building directory SF02 400 x 1200 1 26 long + 26 short sections

L1 01-03 through L4 01-03

Levels 1-4 directional SF02 400 x

350 12 6 long + 6 short sections per sign

E0 01-02 through E4 01-02 Evacuation plans SR02 400 x

350 10 Fixed project-specific evacuation graphics

EM01, Levels 0-

Emergency alarm tones SR02 230 x

400 10 Two signs per level

Interior spares Blank long / arrow short SF02

Match interior signs

24 12 blank long + 12 short arrow inserts

All quantities and configurations shall be checked against Attachment A before pricing and again during submittal preparation. Unit prices shall cover complete fabricated and installed signs unless the pricing schedule identifies the item as supply-only.

5. SF02 Directional, Wall-Mounted Signs

• Function: Pedestrian orientation at key decision points.

• Construction shall follow the SF02 component drawings in Attachment D. Use painted acrylic components, direct-printed text and directional symbols, interchangeable message sections, and fully concealed attachment as shown in the extracted standard.

• Graphic content shall use the OBO cropped seal, directional symbols, Calibre Regular, Calibre Medium where shown, and tracking values shown on the SF02 graphic layouts.

• English text shall use C10. Translation text, where required, use C2. Background/face panels shall use C20, and accent/core components shall use C1 as shown in Attachment D.

• Translation is included only where identified in the approved project artwork and applicable public-facing condition.

• Each interchangeable component shall be removable without damage to the sign body and shall remain stable, aligned, and tamper resistant during normal use.

• Exterior SF02 signs shall use materials, coatings, printing, adhesives, and fixings suitable for their environmental exposure.

6. SR02 Alert, Large Signs

• Function: Critical operational, regulatory, warning, or explanatory information.

• Construction shall follow the five SR02 component sheets in Attachment D: 3 mm painted acrylic border panel; 6 mm painted acrylic face panel; direct-printed English and translation text; 3 mm painted standoff collar; wall; and fully concealed mechanical fasteners.

• Use C3 for regulatory alert borders, C4 for warning alert borders, and C1 for explanatory alert borders where the approved message classification requires the corresponding treatment. Face panel color is C20, English text is C10, and translation text is C2.

• Evacuation-plan signs shall reproduce the Government-furnished, location-specific evacuation artwork. The Contractor shall not redesign routes, symbols, legends, or “You Are Here” position without written Government approval.

• Emergency alarm-tone signs shall reproduce the Government-approved alarm-tone message and symbols. Offerors shall not assume that example text in the OBO standard replaces project-specific Government content.

• The final material, finish, size, fabrication, attachment, and location require Government approval through the submittal process.

7. Color, Finish, Typography, and Symbols Code Name Use Reference match

C1 Accent Gray Accent borders and sign components

Matthews MP18249; Pantone Warm Gray 11 C

C2 Secondary Gray

Translations / background seal

Matthews MP18149; Pantone Warm Gray 9 C

C3 Regulatory Red

Regulatory borders and symbols Matthews MP10252; Pantone 1805 C

C4 Warning Yellow

Warning borders and symbols Matthews MP10211; Pantone 116 C

C10 Text Black Primary text Matthews MP40821; Pantone Black 3 C

C20 Background White Interior sign background Matthews MP32071; Pantone White

C99 Background Blue Interior sign background Matthews Cygnus Blue Metallic

(MP22030); Pantone 7463 C

• Color references are matching standards, not a mandate to use one paint manufacturer. Coating and printing systems should be compatible with the substrate and installation environment.

• All exposed painted colors shall have a satin, non-glare finish.

• Primary project typography is Calibre Regular and Calibre Medium, with tracking as shown in the applicable SF02/SR02 layout. Arial is part of the broader OBO system but shall be used only when the approved project artwork or applicable extracted detail requires it.

• Symbols shall be reproduced from approved vector artwork. Do not scan symbols or the seal from the PDF. The directions and symbol selection shown in the project drawings shall be verified before production.

• Relevant symbols include directional arrows, cropped seal, alarm-tone symbols, evacuation route, You Are Here, exits, egress stairs, fire extinguisher, pull station, defibrillator, first aid kit, auto injectors, and evacuation chair as applicable to the project artwork.

8. Submittals No. Submittal Timing Minimum content

SD-

Field verification report

Before shop drawings

Location-by-location dimensions, substrate, orientation, photographs where permitted, mounting constraints, discrepancies

SD-

Coordinated sign schedule

Before fabrication

All IDs, quantities, messages, arrows, dimensions, sign type, location, insert count

SD-

Shop drawings and artwork

Before fabrication

Plans/elevations/sections, material thickness, hardware, colors, typography, symbol source, mounting, full message layouts

SD-

Material and color samples

Before mock-up

Substrate, painted finish, direct print, adhesive/fastener samples, color matches

SD-

05 SF02 mock-up Before production Interchangeable section, graphic quality, panel construction, attachment

SD-

06 SR02 mock-up Before production Border, face panel, printed message/graphic, standoff and hidden attachment

SD-

07 Installation plan Before installation Sequence, access equipment, protection, anchoring, safety and cleanup

SD-

Closeout package

At completion

As-installed schedule, editable artwork/templates, maintenance and warranty information

9. Shop Drawing and Artwork Requirements

• Use a unique sheet or clearly identified detail for each sign ID or repeated sign family.

• Show exact text, capitalization, line breaks, arrows, symbols, insert positions, translation, dimensions, margins, and mounting orientation.

• Show substrate and component thicknesses, print method, paint/coating system, adhesive, fastener type, edge treatment, and concealed attachment.

• Identify every proposed deviation from the solicitation package. Silence does not constitute approval of a deviation.

• Fabrication prior to written approval is at the Contractor’s risk. Government review does not relieve the Contractor from responsibility for accuracy, fit, quality, or contract compliance.

10. Installation and Protection

• Coordinate all drilling and anchoring with existing construction and concealed utilities.

• Select attachment appropriate to the substrate and sign weight. Fasteners shall be even, secure, corrosion resistant, and concealed where required.

• Install signs level and plumb. Repeated signs within view shall have consistent alignment and mounting height.

• Confirm final left/right placement and arrow orientation in the field before drilling.

• Protect occupied areas and adjacent finishes. Immediately repair damage caused by the work.

• Do not obstruct exits, fire protection equipment, security devices, or required circulation clearances.

11. Quality Control, Inspection, and Acceptance

• Inspect all signs before delivery for message accuracy, color consistency, print quality, scratches, chips, warping, delamination, and dimensional conformity.

• The Government may reject work that contains incorrect messages or arrows, visible fasteners where concealed fastening is required, damaged surfaces, poor alignment, unstable inserts, color mismatch, low-resolution graphics, or nonconforming materials.

• Correct rejected work without additional cost.

• Final acceptance occurs after installation/delivery of all scheduled signs and spares, correction of punch-list items, and receipt of approved closeout deliverables.

12. Offer Preparation Requirements

• Price every line item as required by the solicitation document and include all labor, materials, artwork coordination, shop drawings, samples, packing, transport, installation, access equipment, cleanup, and closeout unless separately identified.

• State proposed material, paint/printing system, warranty, production location, and any exceptions.

• Follow all instructions and solicitation provisions as found in the solicitation document in Section 3

• List assumptions and exclusions explicitly. Unstated assumptions shall not change the requirement.

13. Attachments Attachment Title Remark

A Government Sign Count and Detail U.S. Government spreadsheet, sign count

B Wayfinding Locations and Detail U.S. Government location/message drawings

C Chancery Evacuation Plans U.S. Government evacuation plan artwork

D Applicable OBO Extract Color, typography, symbols, SF02, and SR02 details