19AU9023R0001_RFP_office cleaning 11152022.docx

Solicitation Number: 19AU9023R0001

SECTION A

SF-33

Please find separate attachment.

PART I - THE SCHEDULE

SECTION B

SUPPLIES OR SERVICES AND PRICES/COSTS

JAMES ZADROGA 9/11 VICTIMS HEALTH AND COMPENSATION ACT OF 2010

NOTICE: UNLESS A WAIVER OR EXCEPTION APPLIES, PAYMENTS SUBSEQUENT TO THIS PROCUREMENT ARE SUBJECT TO AN EXCISE TAX OF 2% PERSUANT TO 26 U.S.C. 5000C.

B.1 SCOPE OF SERVICES

The Contractor shall provide janitorial services at the U.S. Tri Missions Vienna’s office premises.

B.2 TYPE OF CONTRACT

This is a fixed price contract. The Government will not pay any additional sums due to any escalation in the cost of materials, equipment or labor, or because the Contractor’s failure to properly estimate or accurately predict the cost.

The contract will be for a one-year period, starting from the date as indicated in the Notice to Proceed, with one renewal option.

B.3 TYPES OF SERVICES

(a) Standard Services. The Contractor shall provide standard janitorial services as specified in Section C within the buildings and spaces listed in Exhibit A.

(b) Temporary Additional Services. Temporary Additional Services are not required under this contract.

B.4 PRICING

(a) The Government will pay the Contractor a fixed price for Standard Services that have been satisfactorily performed.

(b) The Contractor shall include any premium pay for services required on holidays only in the fixed prices for Standard Services.

(c) The Government will make payment either in local currency or in USD. The prices listed shall include all labor, materials, insurance, overhead and profit.

Base Year: starting on the date shown in the Notice to Proceed and continuing for a period of 12 months.

The fixed price for the first year of the contract is:

B.5.1 Chancery (to include Sub-basement, basement and 1st floor), South Annex, North Annex, CS, GSO and Health Unit): daily/weekly cleaning of ~3,500 sqm of office space in accordance with Section C.2.1.B and as defined in Section J, Exhibit A – Locations and Times for Janitorial Services

Per month ___ x 12 = __ per year

B.5.1.I Chancery (to include Sub-basement, basement and 1st floor), South Annex, North Annex, CS, GSO and Health Unit): daily cleaning of ~1,500 sqm of public areas in accordance with Section C.2.1.A and as defined in Section J, Exhibit A – Locations and Times for Janitorial Services

Per month ___ x 12 = __ per year

B.5.1.1 Chancery/4th & 5th floor: periodic cleaning (three times a week) of 300 sqm of hallways, stairwells, bathrooms and public areas in classified area, in accordance with Section C.2.1.A.1 and as defined in Section J, Exhibit A

Special requirement: one (1) hour with max. 2 cleaning persons on MOs, WEs and FRs from 07:30 – 8:30; cleaning under supervision of a cleared American escort

Per month ___ x 12 = __ per year

B.5.1.2 Chancery/3rd floor: daily cleaning of ~300 sqm of office space and hallways/public areas in classified area and in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

Special requirement: 1.5 hours daily with max. 2 cleaning persons, MO-FR 08:30 – 10:00; cleaning under supervision of a cleared American escort

Per month __ x 12 = __ per year

B.5.1.3 Chancery/CAC, guard booths & police booth: periodic cleaning (three times a week) of reception area (45 sqm), the two guard booths (5 sqm each) and the police booth (1 sqm) in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

Per month ___ x 12 = ____ per year

B.5.1.a Chancery/Annexes: semi-annual cleaning of 2,300 sqm of windows (to include CAC/reception area and guard booths) in accordance with Section C.2.1.A.5.1

Semi-annually ___ x 2 = ___ per year

B.5.1.b Chancery and Annexes: annual cleaning of 150 sqm of carpet floor in accordance with Section C.2.1.B.6.1

Per annum = _

B.5.2 CONS/DEA/DHS: daily/weekly cleaning of 750 sqm of office space (to include guard booth) in accordance with Section C.2.1.B and as defined in Section J, Exhibit A

Per month ___ x 12 = __ per year

B.5.2.I CONS/DEA/DHS: daily cleaning of 450 sqm of public areas in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

Per month ___ x 12 = __ per year

B.5.2.a CONS/DEA/DHS: semi-annual cleaning of 250 sqm of windows in accordance with Section C.2.1.A.5.1

Semi-annually ___ x 2 = ____ per year

B.5.2.b CONS/DEA/DHS: semi-annual cleaning of 140 sqm carpet in accordance with Section C.2.1.B.5.4

Semi-annually ___ x 2 = ____ per year

B.5.3 CONFERENCE FACILITIES, OFFICES and TRAINING FACILITIES (Amerika Haus)

B.5.3.1 BBG office: periodic cleaning (once per week) of 30 sqm of office space in unclassified area in accordance with Sections C.2.1.C.2, C.2.1.C.3 & C.2.1.C.5 and as defined in Section J, Exhibit A

Per month ___ x 12 = ____ per year

B.5.3.2 Conference facilities: thorough occasional cleaning (upon request) of approx. 200 sqm of conference facilities and public areas (hallways, restrooms, kitchenette) in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

Special requirement: 2-5 events/week during peak season (mid of September – mid of December and mid of January – end of June) and 0-2 events/week outside peak season

Per month ___ x 12 = ____ per year

B.5.3.3 Training facilities: thorough occasional cleaning (upon request) of approx. 150 sqm of training facilities and public areas (hallways, restrooms) in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

Special requirement: estimated at one each 5-day training per month

B.5.3.a CONFERENCE FACILITIES: semi-annual cleaning of 250 sqm of windows in accordance with Section C.2.1.A.5.1

Semi-annually ___ x 2 = ____ per year

B.5.3.b CONFERENCE FACILITIES: annual treatment of approx. 150 sqm of wooden floor with suitable floor polish

Per annum= ___

B.5.4 FAC/MOTORPOOL: daily/weekly cleaning requirements of 350 sqm of office space in accordance with Section C.2.1.B and as defined in Section J, Exhibit A

Per month ___ x 12 = ____ per year

B.5.4.1 FAC/MOTORPOOL: daily cleaning requirements of 250 sqm of public areas (including driver room) in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

Per month ___ x 12 = ____ per year

B.5.4.2 FAC/MOTORPOOL/Garage area: thorough periodic cleaning (once per month) of 950 sqm of garage area in accordance with Section C.2.1.C.1 (including cleaning of 100 sqm tiles in the washing-street area plus garage doors) and as defined in Section J, Exhibit A

Per month ___ x 12 = ____ per year

B.5.4.a FAC/MOTORPOOL: semi-annual cleaning of 300 sqm of windows in accordance with Section C.2.1.A.5.1

Semi-annually __ x 2 = ____ per year

B.5.5 IZD Tower- 38th floor, UNVIE offices: daily/weekly cleaning of approx. 200 sqm of office space in accordance with Section C.2.1.B and as defined in Section J, Exhibit A

Per month ___ x 12 = ____ per year

B.5.5.1 IZD Tower- 38th floor, UNVIE – Executive Office and public areas: daily cleaning of approx. 300 sqm of EXEC office space and public areas in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

Per month ___ x 12 = ____ per year

B.5.5.2 IZD Tower 37th floor, UNVIE offices, conference rooms and var. State offices: daily/weekly cleaning of approx. 1,000 sqm of office space and conference facilities in accordance with Section C.2.1.B and as defined in Section J, Exhibit A

Per month ___ x 12 = ___ per year

B.5.5.3 IZD Tower 37th floor, UNVIE offices, conference rooms and var. State offices: daily cleaning of approx. 500 sqm of public area and conference facilities in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

Per month ___ x 12 = ___ per year

B.5.5.4 IZD Tower 2nd basement UNVIE/Garage: thorough periodic cleaning (once per month) of 200 sqm of garage area in accordance with Section C.2.1.C.1 and as defined in Section J, Exhibit A

Per month __ x 12 = ____ per year

B.5.6 IZD Tower- 36th floor, OSCE – Executive Office: daily cleaning of approx. 200 sqm of office space in classified area in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

Per month ___ x 12 = ____ per year

B.5.6.1 IZD Tower- 36th floor: daily/weekly cleaning of approx. 700 sqm of office space in classified and unclassified area in accordance with Section C.2.1.B and as defined in Section J, Exhibit A

Per month ___ x 12 = ____ per year

B.5.6.2 IZD Tower- 36th floor: daily cleaning of approx. 700 sqm of public area in classified and unclassified area in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

Per month ___ x 12 = ____ per year

B.5.6.3 IZD Tower- 35th floor: daily/weekly cleaning of approx. 700 sqm of office space in classified and unclassified area in accordance with Section C.2.1.B and as defined in Section J, Exhibit A

Per month ___ x 12 = ____ per year

B.5.6.4 IZD Tower- 35th floor: daily cleaning of approx. 700 sqm of public area (including break room) in classified and unclassified area in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

Per month ___ x 12 = ____ per year

B.5.6.5 IZD Tower 3rd basement OSCE/Garage: thorough periodic cleaning (once per month) of 200 sqm of garage area in accordance with Section C.2.1.C.1 and as defined in Section J, Exhibit A

B.5.6.a IZD Tower 35th – 38th floor - UNVIE, OSCE and various STATE offices: semi-annual cleaning of 4,000 sqm of windows (to include glass walls of offices and guard booth) in accordance with Section C.2.1.A.5.1

B.5.6.b IZD Tower 35th- 38th floor UNVIE, OSCE and various STATE offices: annual cleaning of 5,000 sqm of carpet floor in accordance with Section C.2.1.B.6.1

Per annum= ___

B.5.7 WAREHOUSE: 3 days per week cleaning of 130 sqm of office space and hallways/public areas in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

Per month ___ x 12 = __ per year

B.5.7.1 WAREHOUSE/Storage area: 3 days per week partial cleaning of 1,500 sqm of warehouse/storage area in accordance with Section C.2.1.A.1 (as applicable) & C.2.1.C.7 and as defined in Section J, Exhibit A

Special requirement: the cleaning person shall be present a minimum of eight hours per cleaning day

Per month __ x 12 = ___ per year

B.5.7.a WAREHOUSE: semi-annual cleaning of 50 sqm of windows in accordance with Section C.2.1.A.5.1

Semi-annually __ x 2 = ____ per year

B.5.8 SD office: thorough periodic cleaning (twice per week) of 140 sqm of office space and public areas in accordance with Section C.2.1.C and as defined in Section J, Exhibit A

Per month __ x 12 = __ per year

B.5.8.a: semi-annual cleaning of 50 sqm of windows in accordance with Section C.2.1.A.5.1

B.5.9 GUARD HOUSE/BILAT CMR: thorough periodic cleaning (twice per week) of 20 sqm guard booth area in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

B.5.9.a GUARD HOUSE/bilateral CMR: semi-annual cleaning of 20 sqm of windows in accordance with Section C.2.1.A.5.1

B.5.10 GUARD BOOTH/OSCE CMR: thorough periodic cleaning (once per week) of 3-4 sqm guard booth area in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

Per month ____ x 12 = _______ per year

B.5.10.a GUARD BOOTH/OSCE CMR: semi-annual cleaning of 4 sqm of windows in accordance with Section C.2.1.A.5.1

Semi-annually __ x 2 = _ per year

B.5.11 GUARD BOOTH/UNVIE CMR: thorough periodic cleaning (once per week) of 3-4 sqm guard booth area in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

Per month _____ x 12 = ___ per year

B.5.11.a GUARD BOOTH/UNVIE CMR: semi-annual cleaning of 4 sqm of windows in accordance with Section C.2.1.A.5.1

B.5.12 GUARD BOOTH/MARINE HOUSE: thorough periodic cleaning (once per week) of 4 sqm guard booth area in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

Per month _____ x 12 = __ per year

B.5.12.a GUARD BOOTH/MARINE HOUSE: semi-annual cleaning of 4 sqm of windows in accordance with Section C.2.1.A.5.1

Semi-annually ___ x 2 = ___ per year

B.5.13 HARTÄCKERSTR. 77: 3 days per week cleaning of approx. 100 sqm of hallways, stairways and public areas (incl. gardener room) in accordance with Section C.2.1.C.1 and as defined in Section J, Exhibit A

Per month __ x 12 = ____ per year

B.5.13a HARTÄCKERSTR. 77: semi-annual cleaning of approx. 25 sqm of windows and glass doors and semi-annual cleaning of 15 ea light fixtures in accordance with Section C.2.1.A.5.4

Semi-annually ___ x 2 = __ per year

B.5.13b HARTÄCKERSTR. 77: semi-annual cleaning of approx. 75 sqm of roof top terrace in accordance with Section C.2.1.A.5.4

Semi-annually ___ x 2 = __ per year

B.5.13c HARTÄCKERSTR. 77: annual cleaning of approx. 135 sqm of garage incl. garage door in accordance with Section C.2.1.A.5.4

Per annum = __

B.5.13.d HARTÄCKERSTR. 77: annual cleaning of approx. 30 sqm of general basement area in accordance with Section C.2.1.A.5.4

Per annum = __

B.5.14 RATHAUSSTR. 7: 3 days per week cleaning of 1,000 sqm of hallways, stairways and public areas (to include dusting/cleaning/polishing handrails) in accordance with Sections C.2.1.C.1, C.2.1.C.3 & C.2.1.C.5 and as defined in Section J, Exhibit A

B.5.14.a RATHAUSSTR. 7: semi-annual cleaning of 90 sqm of windows in accordance with Section C.2.1.A.5.1

Semi-annually ___ x 2 = ____ per year

B.5.14.b RATHAUSSTR. 7: semi-annual cleaning of 50 sqm of carpet floor in accordance with Section C.2.1.B.5.4

Semi-annually ___ x 2 = ____ per year

B.5.14.c RATHAUSSTR. 7: semi-annual cleaning of 110lfm staircase wrought-iron banister for 7 floors in accordance with Section C.2.1.B.5.4

Semi-annually ___ x 2 = ____ per year

B.5.14.d RATHAUSSTR. 7: semi-annual cleaning of 20 sqm of entry door incl. wrought-iron elements and glass panels in accordance with Section C.2.1.B.5.4

Semi-annually ___ x 2 = ____ per year

B.5.14.e RATHAUSSTR. 7: semi-annual cleaning of 20 sqm of swing doors in accordance with Section C.2.1.B.5.4

Semi-annually ___ x 2 = ____ per year

B.5.14.f RATHAUSSTR. 7: annual cleaning of 370 sqm of attic area in accordance with Section C.2.1.B.5.4

Per annum=__

TOTAL for BASE YEAR/€: ____________________ excl. 20% VAT

B.6 FIRST OPTION YEAR PRICES

Option Year 1: starting one year after the start date shown in the Notice to Proceed and continuing for a period of 12 months.

The fixed price for the first option year of the contract is:

B.6.1 Chancery (to include Sub-basement, basement and 1st floor), South Annex, North Annex, CS, GSO and Health Unit): daily/weekly cleaning of ~3,500 sqm of office space in accordance with Section C.2.1.B and as defined in Section J, Exhibit A – Locations and Times for Janitorial Services

Per month ___ x 12 = __ per year

B.6.1.I Chancery (to include Sub-basement, basement and 1st floor), South Annex, North Annex, CS, GSO and Health Unit): daily/weekly cleaning of ~1,500 sqm of public areas in accordance with Section C.2.1.A and as defined in Section J, Exhibit A – Locations and Times for Janitorial Services

Per month ___ x 12 = __ per year

B.6.1.1 Chancery/4th & 5th floor: periodic cleaning (three times a week) of 300 sqm of hallways, stairwells, bathrooms and public areas in classified area, in accordance with Section C.2.1.A.1 and as defined in Section J, Exhibit A

Special requirement: one (1) hour with max. 2 cleaning persons on MOs, WEs and FRs from 07:30 – 8:30; cleaning under supervision of a cleared American escort

Per month ___ x 12 = __ per year

B.6.1.2 Chancery/3rd floor: daily cleaning of ~300 sqm of office space and hallways/public areas in classified area and in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

Special requirement: 1.5 hours daily with max. 2 cleaning persons, MO-FR 08:30 – 10:00; cleaning under supervision of a cleared American escort

Per month __ x 12 = __ per year

B.6.1.3 Chancery/CAC, guard booths & police booth: periodic cleaning (three times a week) of reception area (45 sqm), the two guard booths (5 sqm each) and the police booth (1 sqm) in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

Per month ___ x 12 = ____ per year

B.6.1.a Chancery/Annexes: semi-annual cleaning of 2,300 sqm of windows (to include CAC/reception area and guard booths) in accordance with Section C.2.1.A.5.1

Semi-annually ___ x 2 = ___ per year

B.6.1.b Chancery and Annexes: annual cleaning of 150 sqm of carpet floor in accordance with Section C.2.1.B.6.1

Per annum = _

B.6.2 CONS/DEA/DHS: daily/weekly cleaning of 750 sqm of office space (to include guard booth) in accordance with Section C.2.1.B and as defined in Section J, Exhibit A

Per month ___ x 12 = __ per year

B.6.2.I CONS/DEA/DHS: daily cleaning of 450 sqm of public areas in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

Per month ___ x 12 = __ per year

B.6.2.a CONS/DEA/DHS: semi-annual cleaning of 250 sqm of windows in accordance with Section C.2.1.A.5.1

Semi-annually ___ x 2 = ____ per year

B.6.2.b CONS/DEA/DHS: semi-annual cleaning of 140 sqm carpet in accordance with Section C.2.1.B.5.4

B.6.3 CONFERENCE FACILITIES, OFFICES and TRAINING FACILITIES (Amerika Haus)

B.6.3.1 BBG office: periodic cleaning (once per week) of 30 sqm of office space in unclassified area in accordance with Sections C.2.1.C.2, C.2.1.C.3 & C.2.1.C.5 and as defined in Section J, Exhibit A

Per month ___ x 12 = ____ per year

B.6.3.2 Conference facilities: thorough occasional cleaning (upon request) of approx. 200 sqm of conference facilities and public areas (hallways, restrooms, kitchenette) in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

Special requirement: 2-5 events/week during peak season (mid of September – mid of December and mid of January – end of June) and 0-2 events/week outside peak season

Per month ___ x 12 = ____ per year

B.6.3.3 Training facilities: thorough occasional cleaning (upon request) of approx. 150 sqm of training facilities and public areas (hallways, restrooms) in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

Special requirement: estimated at one each 5-day training per month

Per month ___ x 12 = ____ per year

B.6.3.a CONFERENCE FACILITIES: semi-annual cleaning of 250 sqm of windows in accordance with Section C.2.1.A.5.1

Semi-annually ___ x 2 = ____ per year

B.6.3.b CONFERENCE FACILITIES: annual treatment of approx. 150 sqm of wooden floor with suitable floor polish

Per annum= ___

B.6.4 FAC/MOTORPOOL: daily/weekly cleaning requirements of 350 sqm of office space in accordance with Section C.2.1.B and as defined in Section J, Exhibit A

B.6.4.1 FAC/MOTORPOOL: daily cleaning requirements of 250 sqm of public areas (including driver room) in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

Per month ___ x 12 = ____ per year

B.6.4.2 FAC/MOTORPOOL/Garage area: thorough periodic cleaning (once per month) of 950 sqm of garage area in accordance with Section C.2.1.C.1 (including cleaning of 100 sqm tiles in the washing-street area plus garage doors) and as defined in Section J, Exhibit A

Per month ___ x 12 = ____ per year

B.6.4.a FAC/MOTORPOOL: semi-annual cleaning of 300 sqm of windows in accordance with Section C.2.1.A.5.1

B.6.5 IZD Tower- 38th floor, UNVIE offices: daily/weekly cleaning of approx. 200 sqm of office space in accordance with Section C.2.1.B and as defined in Section J, Exhibit A

B.6.5.1 IZD Tower- 38th floor, UNVIE – Executive Office and public areas: daily cleaning of approx. 300 sqm of EXEC office space and public areas in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

Per month ___ x 12 = ____ per year

B.6.5.2 IZD Tower 37th floor, UNVIE offices, conference rooms and var. State offices: daily/weekly cleaning of approx. 1,000 sqm of office space and conference facilities in accordance with Section C.2.1.B and as defined in Section J, Exhibit A

Per month ___ x 12 = ___ per year

B.6.5.3 IZD Tower 37th floor, UNVIE offices, conference rooms and var. State offices: daily cleaning of approx. 500 sqm of public area and conference facilities in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

B.6.5.4 IZD Tower 2nd basement UNVIE/Garage: thorough periodic cleaning (once per month) of 200 sqm of garage area in accordance with Section C.2.1.C.1 and as defined in Section J, Exhibit A

B.6.6 IZD Tower- 36th floor, OSCE – Executive Office: daily cleaning of approx. 200 sqm of office space in classified area in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

Per month ___ x 12 = ____ per year

B.6.6.1 IZD Tower- 36th floor: daily/weekly cleaning of approx. 700 sqm of office space in classified and unclassified area in accordance with Section C.2.1.B and as defined in Section J, Exhibit A

Per month ___ x 12 = ____ per year

B.6.6.2 IZD Tower- 36th floor: daily cleaning of approx. 700 sqm of public area in classified and unclassified area in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

Per month ___ x 12 = ____ per year

B.6.6.3 IZD Tower- 35th floor: daily/weekly cleaning of approx. 700 sqm of office space in classified and unclassified area in accordance with Section C.2.1.B and as defined in Section J, Exhibit A

Per month ___ x 12 = ____ per year

B.6.6.4 IZD Tower- 35th floor: daily cleaning of approx. 700 sqm of public area (including break room) in classified and unclassified area in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

Per month ___ x 12 = ____ per year

B.6.6.5 IZD Tower 3rd basement OSCE/Garage: thorough periodic cleaning (once per month) of 200 sqm of garage area in accordance with Section C.2.1.C.1 and as defined in Section J, Exhibit A

B.6.6.a IZD Tower 35th – 38th floor - UNVIE, OSCE and various STATE offices: semi-annual cleaning of 4,000 sqm of windows (to include glass walls of offices and guard booth) in accordance with Section C.2.1.A.5.1

B.6.6.b IZD Tower 35th- 38th floor UNVIE, OSCE and various STATE offices: annual cleaning of 5,000 sqm of carpet floor in accordance with Section C.2.1.B.6.1

Per annum= ___

B.6.7 WAREHOUSE: 3 days per week cleaning of 130 sqm of office space and hallways/public areas in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

Per month ___ x 12 = __ per year

B.6.7.1 WAREHOUSE/Storage area: 3 days per week partial cleaning of 1,500 sqm of warehouse/storage area in accordance with Section C.2.1.A.1 (as applicable) & C.2.1.C.7 and as defined in Section J, Exhibit A

Special requirement: the cleaning person shall be present a minimum of eight hours per cleaning day

Per month __ x 12 = ___ per year

B.6.7.a WAREHOUSE: semi-annual cleaning of 50 sqm of windows in accordance with Section C.2.1.A.5.1

B.6.8 SD office: thorough periodic cleaning (twice per week) of 140 sqm of office space and public areas in accordance with Section C.2.1.C and as defined in Section J, Exhibit A

Per month __ x 12 = __ per year

B.6.8.a: semi-annual cleaning of 50 sqm of windows in accordance with Section C.2.1.A.5.1

B.6.9 GUARD HOUSE/BILAT CMR: thorough periodic cleaning (twice per week) of 20 sqm guard booth area in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

B.6.9.a GUARD HOUSE/bilateral CMR: semi-annual cleaning of 20 sqm of windows in accordance with Section C.2.1.A.5.1

Semi-annually ___ x 2 = ___ per year

B.6.10 GUARD BOOTH/OSCE CMR: thorough periodic cleaning (once per week) of 3-4 sqm guard booth area in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

Per month ____ x 12 = _______ per year

B.6.10.a GUARD BOOTH/OSCE CMR: semi-annual cleaning of 4 sqm of windows in accordance with Section C.2.1.A.5.1

Semi-annually __ x 2 = _ per year

B.6.11 GUARD BOOTH/UNVIE CMR: thorough periodic cleaning (once per week) of 3-4 sqm guard booth area in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

Per month _____ x 12 = ___ per year

B.6.11.a GUARD BOOTH/UNVIE CMR: semi-annual cleaning of 4 sqm of windows in accordance with Section C.2.1.A.5.1 Semi-annually __ x 2 = ____ per year

B.6.12 GUARD BOOTH/MARINE HOUSE: thorough periodic cleaning (once per week) of 4 sqm guard booth area in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

Per month _____ x 12 = __ per year

B.6.12.a GUARD BOOTH/MARINE HOUSE: semi-annual cleaning of 4 sqm of windows in accordance with Section C.2.1.A.5.1

B.6.13 HARTÄCKERSTR. 77: 3 days per week cleaning of approx. 100 sqm of hallways, stairways and public areas (to include gardener room) in accordance with Section C.2.1.C.1 and as defined in Section J, Exhibit A

B.6.13a HARTÄCKERSTR. 77: semi-annual cleaning of approx. 25 sqm of windows and glass doors and semi-annual cleaning of 15 ea light fixtures in accordance with Section C.2.1.A.5.4

Semi-annually ___ x 2 = __ per year

B.6.13b HARTÄCKERSTR. 77: semi-annual cleaning of approx. 75 sqm of roof top terrace in accordance with Section C.2.1.A.5.4

Semi-annually ___ x 2 = __ per year

B.6.13c HARTÄCKERSTR. 77: annual cleaning of approx. 135 sqm of garage incl. garage door in accordance with Section C.2.1.A.5.4

Per annum = __

B.6.13.d HARTÄCKERSTR. 77: annual cleaning of approx. 30 sqm of general basement area in accordance with Section C.2.1.A.5.4

Per annum = __

B.6.14 RATHAUSSTR. 7: 3 days per week cleaning of 1,000 sqm of hallways, stairways and public areas (to include dusting/cleaning/polishing handrails) in accordance with Sections C.2.1.C.1, C.2.1.C.3 & C.2.1.C.5 and as defined in Section J, Exhibit A

B.6.14.a RATHAUSSTR. 7: semi-annual cleaning of 90 sqm of windows in accordance with Section C.2.1.A.5.1

Semi-annually ___ x 2 = ____ per year

B.6.14.b RATHAUSSTR. 7: semi-annual cleaning of 50 sqm of carpet floor in accordance with Section C.2.1.B.5.4

B.6.14.c RATHAUSSTR. 7: semi-annual cleaning of 110lfm staircase wrought-iron banister for 7 floors in accordance with Section C.2.1.B.5.4

B.6.14.d RATHAUSSTR. 7: semi-annual cleaning of 20 sqm of entry door incl. wrought-iron elements and glass panels in accordance with Section C.2.1.B.5.4

Semi-annually ___ x 2 = ____ per year

B.6.14.e RATHAUSSTR. 7: semi-annual cleaning of 20 sqm of swing doors in accordance with Section C.2.1.B.5.4

Semi-annually ___ x 2 = ____ per year

B.6.14.f RATHAUSSTR. 7: annual cleaning of 370 sqm of attic area in accordance with Section C.2.1.B.5.4

Per annum=__

TOTAL for FIRST OPTION YEAR/€: ____________________ excl. 20% VAT

B.7 GRAND TOTAL

SECTION C

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

C.1 WORK REQUIREMENTS

C.1.1 General. The Contractor shall provide services for the U.S. Tri Missions Vienna, Austria. The Contractor shall perform janitorial services in all designated spaces including, but not limited to, halls, offices, restrooms, work areas, entrance ways, lobbies, storage areas, elevators and stairways. The Contractor shall furnish all managerial, administrative, and direct labor personnel necessary to accomplish the work in this contract. Contractor employees shall be on site only for contractual duties and not for other business purposes.

C.1.2 Personnel. The Contractor shall provide a qualified work force meeting the contract requirements. The workforce shall be able to provide the services identified in Section J, Exhibit A, Locations and Time Frames for Janitorial Services.

C.1.3 General Requirements.

C.1.3.1 Definitions.

"General Instructions" mean those instructions, directives and guidelines that apply to all janitorial personnel.

"Chancery" means the Embassy building

“CMR” means the official residence of the ambassador(s)

"Daily" means 5 days per week, on each non-holiday workday

"sqm" means square meters

C.1.3.2 The Contractor shall prepare general instructions for the work force. The Contractor shall provide drafts to the Contracting Officer’s Representative (COR) for review within ten days after award of the contract. The COR must approve these general instructions before issuance.

C.1.4 Duties and Responsibilities.

C.1.4.1 Certain areas specified in Section J, Exhibit A require an escort and can only be entered during scheduled times. The General Instructions shall emphasize security requirements so that accidental security violations do not occur.

C.1.4.2 Contractor shall schedule routine cleaning requirements to ensure that these are done in the order and time frame that are most efficient and have the least impact on normal operations. They are to be performed on a daily basis.

C.1.4.3 Contractor shall schedule periodic cleaning requirements so that it causes minimal disruption to the normal operation of the facility. The COR shall determine the schedules presented which meet the needs of the individual facility.

C.1.4.4 Temporary Additional Services RESERVED

C.1.4.5 RESERVED

C.2 TYPES OF SERVICES

C.2.1.A Standard Services/Service Level A shall include the following work:

C.2.1.A.1 Daily Cleaning Requirements shall consist of:

C.2.1.A.1.1 Sweeping all floor areas including damp mopping of areas such as tile, linoleum, marble floors, staircases and public areas. Floors shall be free of dust, mud, sand, footprints, liquid spills, and other debris. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to clean underneath. The frequency may be higher than once per day when it is rainy or snowy. When completed, the floor and halls shall have a uniform appearance with no streaks, smears, swirl marks, detergent residue, or any evidence of remaining dirt or standing water.

C.2.1.A.1.2 Dusting and cleaning all furniture including desks, chairs, credenzas, computer tables, telephone tables, bookshelves with or without glass doors, coat racks, umbrella stands, pictures, maps, telephones, computer screens, lamps and other common things found in an office environment. All furniture shall be free of dust, dirt, and sticky surfaces and areas.

C.2.1.A.1.3 Vacuuming all rugs and carpets, runners, and carpet protectors so that they are free from dust, dirt, mud, etc. When completed, the area shall be free of all litter, lint, loose soil and debris. The Contractor shall move any chairs, trash receptacles, and easily moveable items to vacuum underneath, and then replace them in the original position.

C.2.1.A.1.4 Thorough cleaning of kitchenettes, elevators, toilets, bathrooms, mirrors, and shower facilities, using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap scum, mold, and smudges. The Contractor shall replace paper towels, toilet paper, soap and disinfectant in all bathrooms. The Contractor shall check those areas used by personnel visiting the chancery several times daily to ensure that the facilities are always clean and neat.

C.2.1.A.1.5 Emptying all wastepaper baskets, ashtrays and washing or wiping them clean with a damp cloth, replacing plastic wastepaper basket linings and returning items where they were located.

C.2.1.A.1.6 Cleaning of glasses, cups, and coffee services in conference facilities and in the Executive offices. The Contractor shall clean the items in hot soapy water and rinse, dry and polish them so that a presentable appearance is maintained.

C.2.1.A.1.7 Removing any grease marks or fingerprints from walls, doors, door frames, radiators, windows and window frames, glass desk protectors, reception booths and partitions.

C.2.1.A.1.8 Removing and separating trash to designated area as directed by the COR, and keeping trash area in reasonably clean condition.

C.2.1.A.2 Weekly Cleaning Requirements shall consist of:

C.2.1.A.2.1 Polishing all brass surfaces incl. door and window handles, plaques, etc.

C.2.1.A.2.2 Dusting tops of tall furniture, tops of picture frames and areas not covered in daily dusting.

C.2.1.A.2.3 Spot cleaning baseboards and walls.

C.2.1.A.2.4 Spot waxing and polishing floors as needed.

C.2.1.A.2.5 Spot cleaning of carpets as needed.

C.2.1.A.2.6 Dusting windowsills.

C.2.1.A.3 Monthly Cleaning Requirements shall consist of:

C.2.1.A.3.1 Cleaning major appliances inside and out including vacuuming dust from around motor areas.

C.2.1.A.3.2 Sweeping and washing terraces and balconies to remove all accumulated dirt and debris where applicable.

C.2.1.A.3.3 Thorough cleaning of tile walls in all bathrooms, showers, kitchenettes…

C.2.1.A.4 Quarterly Cleaning Requirements shall consist of:

C.2.1.A.4.1 Deep-cleaning (extracting dry/wet) the entire surface of carpets in the high traffic areas.

C.2.1.A.4.2 Moving all easily moveable furniture and vacuuming or polishing the floor under the furniture as appropriate.

C.2.1.A.4.3 Dusting/cleaning/polishing handrails.

C.2.1.A.5 Semi-Annual Cleaning Requirements shall consist of:

C.2.1.A.5.1 Washing the insides and outsides of the windows with a detergent that may not harm the Mylar applied on all windows. When completed, the windows shall be free of smudges, lint, or streaks from the surfaces. Cleaning of windows includes all frames, panes, interior and exterior windowsills as well as any shutters and grills. The Contractor has to undertake all required safety precautions (to include wearing safety harness).

C.2.1.A.5.2 Wiping/washing window blinds to ensure that all smudges are removed.

C.2.1.A.5.3 Deep-cleaning (extracting) carpets in all areas.

C.2.1.A.5.4 Dusting and wiping light fixtures and chandeliers. When completed, the light fixtures shall be free from bugs, dirt, grime, dust, and marks.

C.2.1.A.6 Annual Cleaning Requirements shall consist of:

C.2.1.A.6.1 Cleaning all chandeliers and light fixtures using appropriate methods to restore the original luster to the fixtures. This will include ensuring that all crystal reflectors are individually washed.

C.2.1.B Standard Services/Service Level B shall include the following work:

C.2.1.B.1 Daily Cleaning Requirements shall consist of:

C.2.1.B.1.1 Emptying all wastepaper baskets, ashtrays and washing or wiping them clean with a damp cloth, replacing plastic wastepaper basket linings and returning items where they were located.

C.2.1.B.1.2 Thorough cleaning of kitchenettes, elevators, toilets, bathrooms, mirrors, and shower facilities, using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap scum, mold, and smudges. The Contractor shall replace paper towels, toilet paper, and soap in all bathrooms. The Contractor shall check those areas used by personnel visiting the chancery several times daily to ensure that the facilities are always clean and neat.

C.2.1.B.1.3 Cleaning of glasses, cups, and coffee services in conference facilities and in the Executive offices. The Contractor shall clean the items in hot soapy water and rinse, dry and polish them so that a presentable appearance is maintained.

C.2.1.B.2 Weekly Cleaning Requirements shall consist of:

C.2.1.B.2.1 Sweeping all floor areas including damp mopping of areas such as tile, linoleum, marble floors, staircases and public areas. Floors shall be free of dust, mud, sand, footprints, liquid spills, and other debris. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to clean underneath. The frequency may be higher than once per day when it is rainy or snowy. When completed, the floor and halls shall have a uniform appearance with no streaks, smears, swirl marks, detergent residue, or any evidence of remaining dirt or standing water.

C.2.1.B.2.2 Dusting and cleaning all furniture including desks, chairs, credenzas, computer tables, telephone tables, bookshelves with or without glass doors, coat racks, umbrella stands, pictures, maps, telephones, computer screens, lamps and other common things found in an office environment. All furniture shall be free of dust, dirt, and sticky surfaces and areas.

C.2.1.B.2.3 Vacuuming all rugs and carpets, runners, and carpet protectors so that they are free from dust, dirt, mud, etc. When completed, the area shall be free of all litter, lint, loose soil and debris. The Contractor shall move any chairs, trash receptacles, and easily moveable items to vacuum underneath, and then replace them in the original position.

C.2.1.B.2.4 Removing any grease marks or fingerprints from walls, doors, door frames, radiators, windows and window frames, glass desk protectors, reception booths and partitions.

C.2.1.B.2.5 Removing trash (incl. waste separation) to designated area as directed by the COR, and keeping trash area in reasonably clean condition.

C.2.1.B.3 Monthly Cleaning Requirements shall consist of:

C.2.1.B.3.1 Dusting windowsills.

C.2.1.B.3.2 Cleaning major appliances inside and out including vacuuming dust from around motor areas.

C.2.1.B.3.3 Sweeping and washing terraces and balconies to remove all accumulated dirt and debris where applicable.

C.2.1.B.4 Quarterly Cleaning Requirements shall consist of:

C.2.1.B.4.1 Polishing all brass surfaces incl. door and window handles, plaques, etc.

C.2.1.B.4.2 Dusting tops of tall furniture, tops of picture frames and areas not covered in daily dusting

C.2.1.B.4.3 Spot cleaning baseboards and walls.

C.2.1.B.4.4 Spot waxing and polishing floors as needed.

C.2.1.B.4.5 Spot cleaning of carpets as needed.

C.2.1.B.4.6 Moving all furniture and vacuuming or polishing the floor under the furniture as appropriate.

C.2.1.B.4.7 Dusting handrails.

C.2.1.B.5 Semi-Annual Cleaning Requirements shall consist of:

C.2.1.B.5.1 Washing the insides and outsides of the windows with a detergent that may not harm the Mylar applied on all windows. When completed, the windows shall be free of smudges, lint, or streaks from the surfaces. Cleaning of windows includes all frames, panes, interior and exterior windowsills as well as any shutters and grills. The Contractor has to undertake all required safety precautions (to include wearing safety harness).

C.2.1.B.5.2 Dusting and wiping light fixtures and chandeliers. When completed, the light fixtures shall be free from bugs, dirt, grime, dust, and marks.

C.2.1.B.5.3 Deep-cleaning (extracting) the entire surface of carpets in the high traffic areas.

C.2.1.B.5.4 Wiping/washing window blinds to ensure that all smudges are removed.

C.2.1.B.6 Annual Cleaning Requirements shall consist of:

C.2.1.B.6.1 Deep-cleaning (extracting) carpets in all areas.

C.2.1.B.6.2 Cleaning all chandeliers and light fixtures using appropriate methods to restore the original luster to the fixtures. This will include ensuring that all crystal reflectors are individually washed.

C.2.1.C Standard Services/Service Level C shall include the following work (Periodic Cleaning; frequencies are identified in the individual subparagraphs in Section B):

C.2.1.C.1 Sweeping all floor areas including damp mopping of areas such as tile, linoleum, marble floors, staircases and public areas. Floors shall be free of dust, mud, sand, footprints, liquid spills, and other debris. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to clean underneath. The frequency may be higher than once per day when it is rainy or snowy. When completed, the floor and halls shall have a uniform appearance with no streaks, smears, swirl marks, detergent residue, or any evidence of remaining dirt or standing water.

C.2.1.C.2 Dusting and cleaning all furniture including desks, chairs, credenzas, computer tables, telephone tables, bookshelves with or without glass doors, coat racks, umbrella stands, pictures, maps, telephones, computer screens, lamps and other common things found in an office environment. All furniture shall be free of dust, dirt, and sticky surfaces and areas.

C.2.1.C.3 Vacuuming all rugs and carpets, runners, and carpet protectors so that they are free from dust, dirt, mud, etc. When completed, the area shall be free of all litter, lint, loose soil and debris. The Contractor shall move any chairs, trash receptacles, and easily moveable items to vacuum underneath, and then replace them in the original position.

C.2.1.C.4 Thorough cleaning of kitchenettes, elevators, toilets, bathrooms, mirrors, and shower facilities, using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap scum, mold, and smudges. The Contractor shall replace paper towels, toilet paper, and soap in all bathrooms. The Contractor shall check those areas used by personnel visiting the chancery several times daily to ensure that the facilities are always clean and neat.

C.2.1.C.5 Emptying all wastepaper baskets, ashtrays and washing or wiping them clean with a damp cloth, replacing plastic wastepaper basket linings and returning items where they were located.

C.2.1.C.6 Cleaning of glasses, cups, and coffee services in conference facilities and in the Executive offices. The Contractor shall clean the items in hot soapy water and rinse, dry and polish them so that a presentable appearance is maintained.

C.2.1.C.7 Shampooing soft furniture before re-delivery (only applicable for Warehouse facility).

C.3 MANAGEMENT AND SUPERVISION

C.3.1 Contractor Management.

C.3.1.1 Supervision. The Contractor shall designate a project manager who shall be responsible for on-site supervision of the Contractor's workforce at all times. This project manager shall be the focal point for the Contractor and shall be the point of contact with U.S. Government personnel. The project manager shall have sufficient English language skills to be able to communicate with members of the U.S. Government staff. The project manager shall have supervision as his or her sole function.

C.3.1.2 The Contractor shall maintain schedules and staff attendance sheets. The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the security personnel of the Post. For those items other than routine daily services, the Contractor shall provide the COR with a detailed plan of the personnel to be used and the time frame to perform the service.

C.3.1.3 The Contractor shall be responsible for quality control. The Contractor shall perform inspection visits to the work site on a regular basis. The Contractor shall coordinate these visits with the COR. These visits shall be surprise inspections to those working on the contract.

C.3.1.4 The Contractor shall control overtime through efficient use of the work force.

Individual work schedules shall not exceed 40 hours per week to preclude overtime being part of the standard services provided under the contract.

SECTION D - PACKAGING AND MARKING

RESERVED

SECTION E - INSPECTION AND ACCEPTANCE

E.1 52.2522 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates the following clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. In addition, the full text of a clause may be accessed electronically at: Acquisition.gov. This address is subject to change.

If the Federal Acquisition Regulation (FAR) is not available at the locations indicated above, use the Department of State Acquisition website at e-CFR. You may also use an internet “search engine” (for example Google, Yahoo, Excite) to obtain the latest location of the most current FAR.

FEDERAL ACQUISITION REGULATION (48 CFR CH. 1)

52.246-4 INSPECTION OF SERVICES-FIXED-PRICE (AUG 1996)

E.2 QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan is designed to provide an effective surveillance method to promote effective Contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to conduct quality assurance to ensure that contract standards are achieved.

Services Performs all janitorial services set forth in the Performance Work Statement (PWS)

C.1 thru C.3

All required services are performed and no more than one (1) customer complaint is received per month.

E.2.1 Surveillance

The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

E.2.2 Standard The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.246-4, Inspection of Services – Fixed Price (AUG 1996)), if any of the services exceed the standard.

E.2.3 Procedures

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause.

SECTION F - DELIVERIES OR PERFORMANCE

F.1 PERIOD OF PERFORMANCE

F.1.1 The performance period of this contract is one year from the start date in the Notice to Proceed and continuing for 12 months, with one one-year option to renew. The initial period of performance includes any transition period authorized under the contract.

F.1.2 The Government may extend this contract for an additional 12-month period in accordance with the option clause in Section I. 52.217-9, Option to Extend the Term of the Contract, which also specifies the total duration of this contract. See also Section I, FAR 52.217-8, Option to Extend Services, for up to an additional six months of optional performance, if required by the Government.

F.2 DELIVERY SCHEDULE

The following items shall be delivered under this contract: (days=working days)

F.3 NOTICE TO PROCEED

After contract award, submission of insurance certificates and successful completion of the security checks, the Contractor shall be sent a Notice to Proceed. That Notice to Proceed will establish a date (a minimum of ten (10) days from date of contract award unless the Contractor agrees to an earlier date) on which performance shall start.

SECTION G - CONTRACT ADMINISTRATION DATA

G.1 652.242-70 CONTRACTING OFFICER'S REPRESENTATIVE (COR) (AUG 1999)

(a) The Contracting Officer may designate in writing one or more Government employees, by name or position title, to take action for the Contracting Officer under this contract. Each designee shall be identified as a Contracting Officer’s Representative (COR). Such designation(s) shall specify the scope and limitations of the authority so delegated; provided, that the designee shall not change the terms or conditions of the contract, unless the COR is a warranted Contracting Officer and this authority is delegated in the designation.

(b) The COR for this contract is the Facility Engineer.

G.1.1 Duties

The COR is responsible for inspection and acceptance of services. These duties include review of Contractor invoices, including the supporting documentation required by the contract. The COR may provide technical advice, substantive guidance, inspections, invoice approval, and other purposes as deemed necessary under the contract.

G.2 SUBMISSION OF INVOICES

The Contractor shall submit invoices by e-Mail to the following address:

VNNFinanceIntake@state.gov

G.2.1 Value Added Tax

VALUE ADDED TAX (VAT). The Contractor shall include VAT as a separate charge on the Invoice and as a separate line item in Section B.

SECTION H - SPECIAL CONTRACT REQUIREMENTS

H.1 SECURITY

H.1.1 General. The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual. The Government will run background checks on all proposed Contractor employees. The Contractor shall provide the names, biographic data and police clearance on all Contractor personnel who shall be used on this contract.

H.1.2 Identity Cards. The Government shall issue identity cards to Contractor personnel, after they are approved. Contractor personnel shall display identify card(s) on the uniform at all times while providing services under this contract. These identity cards are the property of the Government. The Contractor is responsible for their return at the end of the contract, when an employee leaves Contractor service, or at the request of the Government.

H.2 STANDARDS OF CONDUCT

(a) General. The Contractor shall maintain satisfactory standards of employee competency, conduct, cleanliness, appearance and…