J-1B_Labor Category Descriptions_Amendment 003.docx
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- Solicitation number
- 19AQMM23R0059
About this file
This document provides labor category descriptions and minimum qualifications for an indefinite-delivery indefinite-quantity contract opportunity with the Department of State for data and systems support services. Key details include:
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The contract involves over 50 labor categories ranging from analysts and programmers to project managers, engineers, and architects. Minimum education and experience requirements are provided for each category as well as quantity needed.
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The related federal contract opportunity is solicitation number 19AQMM23R0059 for Department of State S/GAC Data and Systems Support Services. The request for proposals involves providing application systems analysis, programming, development, and other IT services to the Department of State Office of Acquisition Management for an indefinite period of time on an as-needed basis. Pricing will be determined by future task orders issued against the contract.
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Attachment J-1B Labor Categories
BACKGROUND:
The Data and Systems Support Services labor categories are identified on the following pages. Labor categories are further subdivided by minimum skills/experiences/position descriptions.
Definitions of these minimum skills/experiences/position descriptions are as follows:
| Labor Category |
| Quantity |
| Minimum Required Skills/Experience |
| Highly Desired Skills/Experience |
| Analyst 1 |
| 2 |
| Minimum Experience: Four (4) years of relevant experience. |
Minimum Education: Bachelor’s Degree in computer science or related technical discipline.
Substitution of work experience for education levels or vice versa acceptable.
Minimum Experience: Eight (8) years of relevant experience.
Minimum Education: Master’s Degree in computer science or related technical discipline.
Substitution of work experience for education levels or vice versa acceptable.
| Analyst 2 |
| 3 |
| Minimum Experience: Eight (8) years of relevant experience. |
Minimum Education: Bachelor’s Degree in public health, computer science, electronics engineering, business or other technical discipline.
Substitution of work experience for education levels or vice versa acceptable.
Minimum Experience: Ten (10) years of relevant experience.
Minimum Education: Master’s Degree in public health, computer science, business or other related technical discipline
Substitution of work experience for education levels or vice versa acceptable.
| Analyst 3 |
| 11 |
| Minimum Experience: Ten (10) years of relevant experience. |
Minimum Education: Bachelor’s Degree in public health, computer science, business or other related technical discipline.
Substitution of work experience for education levels or vice versa acceptable.
Minimum Experience: Twelve (12) years of relevant experience.
Minimum Education: Master’s Degree in public health, computer science, business or related technical discipline.
Substitution of work experience for education levels or vice versa acceptable.
| Application Architect 1 |
| 11 |
| Minimum Experience: Five (5) years of relevant experience. |
Minimum Education: Bachelor’s Degree in computer science, mathematics, or related technical discipline.
Substitution of work experience for education levels or vice versa acceptable.
Minimum Experience: Ten (10) years of relevant experience.
Minimum Education: Master’s Degree in computer science, mathematics, or related technical discipline.
| Application Architect 2 |
| 7 |
| Minimum Experience: Seven (7) years of relevant experience. |
Minimum Education: Bachelor’s Degree in computer science, mathematics, or related technical discipline
Substitution of work experience for education levels or vice versa acceptable.
Minimum Experience: Twelve (12) years of relevant experience.
Minimum Education: Master’s Degree in computer science, mathematics, or related technical discipline.
| Business Analyst 1 |
| 3 |
| Minimum Experience: Four (4) years of relevant experience. |
Minimum Education: Bachelor’s Degree in business, Financial, Management, Information Systems or another field.
Substitution of work experience for education levels or vice versa acceptable.
Minimum Experience: Seven (7) years of relevant experience.
Minimum Education: Master’s Degree in business, Financial, Management, Information Systems or another applicable field.
| Business Analyst 2 |
| 4 |
| Minimum Experience: Five (5) years of relevant experience. |
Minimum Education: Bachelor’s Degree in business, Financial, Management, Information Systems or another applicable field.
Minimum Experience: Eight (8) years of relevant experience.
Minimum Education: Master’s Degree in business, Financial, Management, Information Systems or another applicable field.
Substitution of work experience for education levels or vice versa acceptable.
| Customer Service Support 1 |
| 3 |
| Minimum Experience: Two (2) years of technical experience. |
Minimum Education: Associate’s Degree in business, Financial, Management, Information Systems or another applicable field.
Substitution of work experience for education levels or vice versa acceptable.
Minimum Experience: Six (6) years of technical experience
Minimum Education: Bachelor Degree in business, Financial, Management, Information Systems or another applicable field.
Substitution of work experience for education levels or vice versa acceptable.
| Customer Service Support 2 |
| 3 |
| Minimum Experience: Four (4) years of supervisor experience. |
Minimum Education: Associate’s Degree in business, Financial, Management, Information Systems or another applicable field.
Substitution of work experience for education levels or vice versa acceptable.
Minimum Experience: Seven (7) years of supervisor experience.
Minimum Education: Bachelor Degree in business, Financial, Management, Information Systems or another applicable field.
Substitution of work experience for education levels or vice versa acceptable.
| Customer Service Support 3 |
| 1 |
| Minimum Experience: Six (6) years of management experience. |
Minimum Education: Bachelor’s Degree in business, Financial, Management, Information Systems or another applicable field.
Substitution of work experience for education levels or vice versa acceptable.
Minimum Experience: Nine (9) years of management experience.
Minimum Education: Master’s Degree in business, Financial, Management, Information Systems or another applicable field.
| Database Administrator |
| 1 |
| Minimum Experience: Seven (7) years of relevant experience. |
Minimum Education: Bachelor’s Degree in computer science, mathematics, or related technical discipline.
Substitution of work experience for education levels or vice versa acceptable.
Minimum Experience: Twelve (12) years of relevant experience.
Minimum Education: Master’s Degree in computer science, mathematics, or related technical discipline.
| Engineer (Cyber) |
| 1 |
| Minimum Experience: Five (5) years of cyber security engineering experience. |
Minimum Education: Bachelor’s Degree in computer science, mathematics, or related technical discipline is required.
Substitution of work experience for education levels or vice versa acceptable.
Minimum Experience: Seven (7) years of relevant experience.
Minimum Education: Master’s Degree in computer science, mathematics, or related technical discipline.
Substitution of work experience for education levels or vice versa acceptable.
| Engineer |
| 5 |
| Minimum Experience: Five (5) years of relevant experience. |
Minimum Education: Bachelor’s Degree in computer science, mathematics, or related technical discipline
Substitution of work experience for education levels or vice versa acceptable.
Minimum Experience: Seven (7) years of relevant experience.
Minimum Education: Master’s Degree in computer science, mathematics, or related technical discipline.
Substitution of work experience for education levels or vice versa acceptable.
Enterprise Architect
| 1 |
| Minimum Experience: Seven (7) years of relevant experience. |
Minimum Education: Bachelor’s Degree in computer science , mathematics, or related technical discipline
Substitution of work experience for education levels or vice versa acceptable.
Minimum Experience: Twelve (12) years of relevant experience.
Minimum Education: Master’s Degree in computer science , mathematics, or related technical discipline.
Substitution of work experience for education levels or vice versa acceptable.
| Implementation Manager |
| 1 |
| Minimum Experience: Ten (10) years of relevant experience. |
Minimum Education: Bachelor’s Degree in computer science, business administration, or other related discipline.
Substitution of work experience for education levels or vice versa acceptable.
Minimum Experience: Fifteen (15) years of relevant experience.
Minimum Education: Master’s Degree in computer science, business administration, or related technical discipline. Experience involving system service application and functions.
| Program Analyst |
| 7 |
| Minimum Experience: Four (4) years of relevant experience. |
Minimum Education: Bachelor’s Degree in computer science, finance, mathematics, or related technical discipline.
Substitution of work experience for education levels or vice versa acceptable.
Minimum Experience: Seven (7) years of relevant experience.
Minimum Education: Master’s Degree in computer science, finance, mathematics, or related technical discipline
| Program Manager |
| 1 |
| Minimum Experience: Eight (8) years of relevant experience. |
Minimum Education: Bachelor’s Degree in computer science, mathematics, business administration, finance or other related discipline
Substitution of work experience for education levels or vice versa acceptable.
Minimum Experience: Twelve (12) years of relevant experience.
Minimum Education: Master’s Degree in computer science, mathematics, business administration, finance, or related discipline
Substitution of work experience for education levels or vice versa acceptable.
| Programmer 1 |
| 8 |
| Minimum Experience: Four (4) years of relevant experience. |
Minimum Education: Bachelor’s Degree in computer science, mathematics, or related technical discipline.
Substitution of work experience for education levels or vice versa acceptable.
Minimum Experience: Seven (7) years of relevant experience.
Minimum Education: Master’s Degree in computer science, mathematics, or related technical discipline
Substitution of work experience for education levels or vice versa acceptable.
| Programmer 2 |
| 8 |
| Minimum Experience: Five (5) years of relevant experience. |
Minimum Education: Bachelor’s Degree in computer science, mathematics, or related technical discipline.
Substitution of work experience for education levels or vice versa acceptable.
Minimum Experience: Eight (8) years of relevant experience.
Minimum Education: Master’s Degree in computer science, mathematics, or related technical discipline
Substitution of work experience for education levels or vice versa acceptable.
| Programmer 3 |
| 6 |
| Minimum Experience: Seven (7) years of relevant experience. |
Minimum Education: Bachelor’s Degree in computer science, mathematics, or related technical discipline
Substitution of work experience for education levels or vice versa acceptable.
Minimum Experience: Ten (10) years of relevant experience.
Minimum Education: Master’s Degree in computer science, mathematics, or related technical discipline
Substitution of work experience for education levels or vice versa acceptable.
| Project Manager 1 |
| 4 |
| Minimum Experience: Seven (7) years of Implementation experience. |
Minimum Education: Bachelor’s Degree in computer science, , , business administration, finance or related discipline
Substitution of work experience for education levels or vice versa acceptable.
Minimum Experience: Ten (10) years of relevant experience.
Minimum Education: Master’s Degree in computer science , business administration, finance or related technical discipline
| Project Manager 2 |
| 1 |
| Minimum Experience: Ten (10) years of Implementation experience. |
Minimum Education: Bachelor’s Degree in computer science, business administration, finance, or related technical discipline.
Substitution of work experience for education levels or vice versa acceptable.
Minimum Experience: Fifteen (15) years of relevant experience.
Minimum Education: Master’s Degree in computer science, business administration, finance, or related technical discipline.
| Security Specialist |
| 2 |
| Minimum Experience: Four (4) years of relevant experience. |
Minimum Education: Bachelor’s Degree in computer science, cybersecurity, mathematics, or related technical discipline.
Substitution of work experience for education levels or vice versa acceptable.
Minimum Experience: Seven (7) years of relevant experience.
Minimum Education: Master’s Degree in computer science, cybersecurity, mathematics, or related technical discipline
Substitution of work experience for education levels or vice versa acceptable.
| Technical Architect |
| 6 |
| Minimum Experience: Seven (7) years of relevant experience. |
Minimum Education: Bachelor’s Degree in computer science , mathematics, , or related technical discipline
Substitution of work experience for education levels or vice versa acceptable.
Minimum Experience: Twelve (12) years of relevant experience.
Minimum Education: Master’s Degree in computer science , mathematics, or related technical discipline.
The position descriptions are as follows:
| Labor Category |
| Description |
Analyst
a) Performs a wide variety of duties related to complex to highly complex analytical processes.
b) Performs analyses and prepares results reporting for programs.
c) Confirms and prioritizes project plans and deliverables.
Application Architect
a) Designs, develops, enhances, debugs, and implements software. Troubleshoots production problems related to software applications.
b) Researches, tests, builds, and coordinates the conversion and/or integration of new products based on client requirements. Designs and develops new software products or major enhancements to existing software.
c) Addresses problems of systems integration, compatibility, and multiple platforms.
d) Consults with project teams and end users to identify application requirements.
e) Performs feasibility analysis on potential future projects to management.
f) Assists in the evaluation and recommendation of application software packages, application integration and testing tools.
g) Resolves problems with software and responds to suggestions for improvements and enhancements.
h) Acts as team leader on projects.
i) Instructs, assigns, directs, and checks the work of other software developers on development team.
j) Participates in development of software user manuals.
Business Analyst
a) Formulates and defines system scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements.
b) Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system specifications.
c) Provides consultation on complex projects and is considered to be the top-level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.
Customer Service Support
a) Identifies, investigates, and resolves user problems with computer software and hardware.
b) Responds to customer queries in a timely and accurate way, via phone, email, chat, in-person, and/or other communication.
c) Identifies customer needs and helps customers use specific features.
d) Analyzes and reports product malfunctions.
Database Administrator
a) Provides all activities related to the administration of computerized databases.
b) Projects long-range requirements for database administration and design in conjunction with other managers in the information systems function.
c) Designs, creates, and maintains databases in a client/server environment.
d) Conducts quality control and auditing of databases in a client/server environment to ensure accurate and appropriate use of data.
e) Advises users on access to various client/server databases.
f) Designs, implements, and maintains complex databases with respect to JCL, access methods, access time, device allocation, validation checks, organization, protection and security, documentation, and statistical methods.
g) Applies knowledge and experience with database technologies, development methodologies, and front-end (e.g., COGNOS)/back-end programming languages (e.g., SQL). Performs database programming and supports systems design.
h) Includes maintenance of database dictionaries, overall monitoring of standards and procedures, file design and storage, and integration of systems through database design.
| Engineer |
| a) Designs, configures, test, implements and maintains telecommunications capabilities. |
b) Performs operations and support activities.
c) Designs and develops solutions to complex application problems, system administration issues, or network concerns.
d) Evaluates network changes for operational impact.
e) Familiar with hardware and software diagnostics tools
Enterprise Architect
a) Provides high-level architectural expertise to managers and technical staff.
b) Develops architectural products and deliverables for the enterprise and operational business lines.
c) Develops strategy of system and the design infrastructure necessary to support that strategy.
d) Advises on selection of technological purchases with regards to processing, data storage, data access, and applications development. Sets standards for the client/server relational database structure for the organization (SQL, ORACLE, SYBASE, etc.).
e) Advises of feasibility of potential future projects to management.
| Implementation Manager |
| a) Manages a team of implementation specialists responsible for installing and deploying technical systems, software, hardware, or solutions. |
b) Introduces new systems, programs, and technologies into an organization.
c) Assesses client’s requirements, develops scopes and estimates, and creates project plans and schedules to ensure the implementations are completed on time, within budget, and meet client expectations.
d) Expert in systems analysis and design, business intelligence application implementation, relational database management systems, online analytical processing, and or decisions support systems.
Program Analyst
a) Assists in designing, developing, and implementing programs and projects.
b) Analyzes data, creates reports, and develops strategies to improve program performance.
c) Conducts research, identifies trends and drafts new or revised policies and procedures.
d) Assists program managers with the development of budgets and schedules as well as tracking metrics.
Program Manager
a) Responsible for all contract activities
b) Coordinates the management of all work performed on task under the contract.
c) Coordinates the efforts of subcontractors, team members and vendors.
d) Acts as the central point of contact with the Contracting Officer (CO), the Contracting Officer’s Representative (COR), and other client officials.
e) Reports to senior company management on contract and task performance and issues.
f) Organizes, directs, and manages contract operation support functions, involving multiple, complex, and inter-related project tasks.
g) Manages teams of contract support personnel at multiple locations.
h) Maintains and manages the client interface at the senior levels of the client organization.
i) Develops plans, schedules, and budgets to meet contractual requirements.
j) Meets with customer and contractor personnel to formulate and review task plans and deliverable items. Ensure conformance with program task schedules and costs.
Programmer
a) Designs, codes, test debugs, documents, forms, and maintain programs, run scripts that allow computer applications to run.
b) Works from specifications drawn up by software developers or other individuals.
c) May assist software developers by analyzing user needs and designing software solutions.
d) May develop and write computer programs to store, locate, and retrieve specific documents, data, and information.
| Project Manager |
| a) Leads team on large projects or significant segment of large complex projects. |
b) Analyzes new and complex project related problems and creates innovative solutions involving finance, scheduling, technology, methodology, tools, and solution components.
c) Provides application systems analysis and programming activities for a government site, facility, or multiple locations.
d) Prepares long and short-range plans for application selection, systems development, systems maintenance, and production activities and for necessary support resources.
e) Oversees all aspects of projects.
Security Specialist
a) Analyzes IT specifications to assess security risks.
b) Designs and implements safety measures and controls.
c) Monitors network activity to identify vulnerable points.
d) Acts on privacy breaches and malware threats.
e) Serves as a security expert and conducts trainings when needed.
Technical Architect
a) Designs, implements, and maintains IT systems for business clients.
b) Designs the structure of new technology systems, overseeing the implementation of programs, and liaising with the software development team.
c) Provides technical leadership and support.
File details come from the government source that posted it. Updated .