18-2026 Adult Detention Work Task Work Request Flow Chart.pdf

This is a work task flow chart document for the Harris County Sheriff's Office (HCSO) Adult Detention facility outlining the process for handling maintenance and repair work requests. The chart illustrates the workflow beginning with a work request submission through the HCSO E-LOG system on the Facilities Management Inc. (FMI) SharePoint platform. Following initial submission, FMI forwards the work task to the Service Request Coordinator (SRC) vendor in paper format for completion. Upon task completion, the vendor notifies FMI of job status and assessment results.

The flow chart identifies a critical decision point in the process where the vendor assesses whether damage qualifies as vandalism. When vandalism is identified, both HCSO Maintenance and Damage Report (MDR) personnel and the Sheriff's Office (SO) conduct joint assessment and make a formal determination. Upon confirmation of vandalism, the Sheriff's Office returns the work task and associated purchase orders to FMI for final closeout. The chart indicates that non-vandalism work tasks follow a separate closure pathway, though the specific steps for non-vandalism closeout are noted as blank on the diagram. This workflow document serves to standardize the maintenance request and assessment procedures for the jail facility's turn-key maintenance, repair, and replacement services operations.