N - Network Overview.vsd

This document is a Request for Information (RFI) issued by the Pension Benefit Guaranty Corporation seeking feedback on draft Performance Work Statements for an IT Infrastructure Operations Support Services multiple award IDIQ contract. The RFI describes a wide range of IT professional services needed to support the agency's diverse technological environment, including operations and maintenance support, end-user services, data center operations, network infrastructure operations, IT service management, and IT security services. Responses are requested by May 10th, 2019 and should include general vendor data and any issues, concerns, strategies, or suggestions regarding the RFI or improvements to the procurement process. The resulting IDIQ contracts will include concurrent task orders for infrastructure technical services and SharePoint solutions development and support services, with requirements for development, modernization, and enhancement work measured by service level agreements.