K- TO-1 Supporting and Sample Documentation.zip

This request for information (RFI) from the Pension Benefit Guaranty Corporation (PBGC) seeks feedback on a draft performance work statement for IT Infrastructure Operations Support Services (ITIOSS). The RFI describes a requirement for multiple award IDIQ contracts to provide a wide range of IT professional services supporting PBGC's diverse technological environment. Services include business process support, transition planning, operations and maintenance, end-user support, data center operations, network infrastructure support, IT service management, security services, testing, disaster recovery, and cloud integration. Task orders under the contracts would also include development, modernization, and enhancement work. A separate requirement relates to SharePoint solutions development and support services such as developing and maintaining governance, taxonomies, and quality standards for PBGC collaboration solutions. Responses to the RFI are due by May 10, 2019 and should include general vendor information, feedback on any issues or improvements, and a statement that proprietary information is clearly marked.