16PBGC19R0021_ITIOSS__IT_O&M_-_Sharepoint.pdf

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Attached to
Solicitation IT Infrastructure Operations Support Services (ITIOSS) Federal contract opportunity
Solicitation number
16PBGC19R0021
Issued by
Pension Benefit Guaranty Corporation

About this file

This document is a request for information (RFI) for IT Infrastructure Operations Support Services (ITIOSS) issued by the Pension Benefit Guaranty Corporation (PBGC). The RFI seeks vendor feedback on draft performance work statements to help shape an ITIOSS requirement. PBGC plans to issue multiple award IDIQ contracts for this effort, along with two concurrent task orders - one for operations and maintenance, and another for SharePoint solutions development and support services. The requirement includes a wide range of IT professional services to support PBGC's diverse technological environment and business processes. Services involve areas such as operations and maintenance, end-user support, data center operations, cloud integration, IT security, and disaster recovery. Responses are requested by May 10, 2019 and should include general vendor data, feedback and comments on the draft performance work statements, and any additional issues or suggestions. The RFI states it is for information purposes only and does not constitute a solicitation.

16PBGC19R0021

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D_-_ITIOSS__TO1_QASP_SLAs.pdf PDF
QandA_R190021_AMD_4.pdf PDF
C_-_ITIOSS _SharePoint_Solutions_Development_Task_Order_PWS_Amd_004.pdf PDF
G_-_LA~1.XLS XLS spreadsheet
16PBGC19R0021-004__IT_O&M.pdf PDF
B_-_ITIOSS_O&M_and_DM&E_Task_Order_PWS_Amd_004.pdf PDF
16PBGC19R0021_IT_O&M_Final.pdf PDF
M - Reading Room.docx DOCX document
F - Labor Categories Pricing Workbook IT Infrastructure Technical Services —
H - ITIOSS_TO1_Award Fee Plan_SLAs.docx DOCX document
N - Network Overview.vsd VSD drawing
I - ITIOSS_TO2_Award Fee Plan_SLAs.doc DOC document
B - ITIOSS O&M and DM&E Task Order PWS.docx DOCX document
L - TO-2 Supporting and Sample Documentation.zip ZIP file
E - ITIOSS _TO2_QASP_SLAs.docx DOCX document
D - ITIOSS _TO1_QASP_SLAs.docx DOCX document
C - ITIOSS SharePoint Solutions Development Task Order PWS.docx DOCX document
A - ITIOSS2019_IDIQ w Sharepoint PWS.docx DOCX document
G - Labor Categories Pricing Workbook IT Infrastructure SharePoint Solutions Development TO.xlsx XLSX spreadsheet
K- TO-1 Supporting and Sample Documentation.zip ZIP file
K- TO-1 Supporting and Sample Documentation.zip ZIP file
F - Labor Categories Pricing Workbook IT Infrastructure Technical Services —
B - ITIOSS O&M and DM&E Task Order PWS.docx DOCX document
N - Network Overview.vsd VSD drawing
M - Reading Room.docx DOCX document
C - ITIOSS SharePoint Solutions Development Task Order PWS.docx DOCX document
L - TO-2 Supporting and Sample Documentation.zip ZIP file
D - ITIOSS _TO1_QASP_SLAs.docx DOCX document
E - ITIOSS _TO2_QASP_SLAs.docx DOCX document
I - ITIOSS_TO2_Award Fee Plan_SLAs.doc DOC document
A - ITIOSS2019_IDIQ w Sharepoint PWS.docx DOCX document
G - Labor Categories Pricing Workbook IT Infrastructure SharePoint Solutions Development TO.xlsx XLSX spreadsheet
H - ITIOSS_TO1_Award Fee Plan_SLAs.docx DOCX document
Supplies_or_Services_and_Prices-Costs.pdf PDF
Attachment_1_-_SSD_TO_Pricing_Workbook.xlsx XLSX spreadsheet
SharePoint_Solutions_Development_(SSD)_PWS_-_Task_Order.pdf PDF
Indefinite_Delivery_Indefinite_Quantity_(IDIQ)_-_PWS.pdf PDF
OM_and_DME_PWS_-_Task_Order.pdf PDF
Attachment_2_-_Ops_and_DME_TO_Pricing_Workbook.xlsx XLSX spreadsheet
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SOLICITATION, OFFER AND AWARD 1. THIS CONTRACT IS A RATED

ORDER UNDER DPAS (15 CFR 7900)

RATING

PAGE OF

PAGES

2. CONTRACT NUMBER 3. SOLICITATION NUMBER 4. TYPE OF SOLICITATION 5. DATE ISSUED 6. REQUISITION/PURCHASE NUMBER

16PBGC19R0021 SEALED BID (IFB)

NEGOTIATED (RFP)

RQ-51-19-000134

RQ-51-19-000134

7. ISSUED BY CODE PD 8. ADDRESS OFFER TO (If other than Item 7)

PENSION BENEFIT GUARANTY CORP

PROCUREMENT DEPARTMENT

1225 I STREET NW

WASHINGTON DC 20005-4026

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

9. Sealed offers in original and copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if handcarried, in the depository located in until 11:00

AM ET

local time AUG 16, (Hour) (Date)

CAUTION - LATE Submissions, Modifications, and Withdrawls: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

B. TELEPHONE (NO COLLECT CALLS)10. FOR

INFORMATION CALL

A. NAME

Tony Pattillo AREA CODE

NUMBER

326-4000

EXTENSION

C. E-MAIL ADDRESS

Pattillo.Tony@pbgc.gov

11. TABLE OF CONTENTS

(X) SEC. DESCRIPTION PAGES(S) (X) SEC. DESCRIPTION PAGE(S)

PART 1 - THE SCHEDULE PART II - CONTRACT CLAUSES

X A SOLICITATION/CONTRACT FORM 1 - 1 X I CONTRACT CLAUSES 69 - 82

B SUPPLIES OR SERVICES AND PRICES/COSTS 7 - 14 PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

X C DESCRIPTION/SPECS./WORK STATEMENT 15 - 16 X J LIST OF ATTACHMENTS 83 - 85

D PACKAGING AND MARKING - PART IV - REPRESENTATIONS AND INSTRUCTIONS

X E INSPECTION AND ACCEPTANCE 17 - 19 X K REPRESENTATIONS, CERTIFICATIONS AND OTHER 86 - 91

X F DELIVERIES OR PERFORMANCE 20 - 41 STATEMENTS OF OFFERORS

X G CONTRACT ADMINISTRATION DATA 42 - 45 X L INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS 92 - 108

X H SPECIAL CONTRACT REQUIREMENTS 46 - 68 X M EVALUATION FACTORS FOR AWARD 109 - 121

OFFER (Must be fully completed by offeror) NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

10 CALENDAR DAYS (%) 20 CALENDAR DAYS (%) 30 CALENDAR DAYS (%) CALENDAR DAYS (%)

14. ACKNOWLEDGMENT OF AMENDMENTS AMENDMENT NO. DATE AMENDMENT NO. DATE

(The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated):

CODE FACILITY 16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER

15A. NAME AND

ADDRESS OF

OFFEROR

(Type or print)

15B. TELEPHONE NUMBER 15C. CHECK IF REMITTANCE ADDRESS IS DIFFERENT

AREA CODE NUMBER

EXTENSION FROM ABOVE - ENTER SUCH ADDRESS IN SCHEDULE.

17. SIGNATURE 18. OFFER DATE

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

10 U.S.C. 2304(c) 41 U.S.C. 3304(a) ( )

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

(4 copies unless otherwise specified)

ITEM

24. ADMINISTERED BY (If other than Item 7) 25. PAYMENT WILL BE MADE BY CODE

26. NAME OF CONTRACTING OFFICER(Type or print) 27. UNITED STATES OF AMERICA 28. AWARD DATE

(Signature of Contracting Officer)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable

STANDARD FORM 33 (REV. 6/2014)

Prescribed by GSA - FAR (48 CFR) 53.214(c)

PAGE 1 OF 121 16PBGC19R0021

Table of Contents

SECTION B SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 SECTION B

SECTION C DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

C.1

SECTION E INSPECTION AND ACCEPTANCE

E.1 52.246-2 INSPECTION OF SUPPLIES--FIXED-PRICE (AUG 1996)

E.2 52.246-4 INSPECTION OF SERVICES--FIXED-PRICE (AUG 1996)

E.3 52.246-5 INSPECTION OF SERVICES--COST-REIMBURSEMENT (APR 1984)

E.4 52.246-16 RESPONSIBILITY FOR SUPPLIES (APR 1984)

SECTION F DELIVERIES OR PERFORMANCE

F.1 Deliverable Table - Operations and Management

F.2 Deliverable Table - SharePoint

F.3 52.242-15 STOP-WORK ORDER (AUG 1989)

F.4 52.242-15 I STOP-WORK ORDER (AUG 1989)--ALTERNATE I (APR 1984)

F.5 52.242-17 GOVERNMENT DELAY OF WORK (APR 1984)

F.6 52.247-34 F.O.B. DESTINATION (NOV 1991)

F.7 PBGC 52.232-7006SUBMISSION OF INVOICES/VOUCHERS - IPP (OCT 2018)

SECTION G CONTRACT ADMINISTRATION DATA

G.1 PBGC 52.201-7000 CONTRACTING OFFICER'S REPRESENTATIVE (JAN 2012)

G.2 PBGC 52.231-7000 OTHER DIRECT COSTS (MAY 2012)

G.3 PBGC 52.232-7000 SUBMISSION OF INVOICES (FIXED-PRICE) (SEPT 2017)

G.4 PBGC 52.232-7001SUBMISSION OF INVOICES (TIME AND MATERIAL AND LABOR-HOURS) (SEPT 2017)

G.5 PBGC 52.232-7002 INVOICE SUMMARIES AND CONTRACT CLOSEOUT (JAN 2006)

G.6 PBGC 52.232-7003 SUBMISSION OF PAYMENT VOUCHERS (COST REIMBURSEMENT) (SEPT 2017)

G.7 PBGC 52.232-7005 LIMITATION OF FUNDS (APR 2018)

SECTION H SPECIAL CONTRACT REQUIREMENTS

H.1 PBGC 52.239-7003 CLOUD COMPUTING REPRESENTATION (APR 2016)

H.2 PBGC 52.204-7000 RECORDS MANAGEMENT (SEP 2017)

H.3 PBGC 52.209-7001 ORGANIZATIONAL CONFLICTS OF INTEREST (AUG 2017)

H.4 PBGC 52.209-7002 HANDLING PBGC DATA (MAY 2017)

H.5 PBGC 52.216-7003 CEILING PRICE (FEB 2013)

H.6 PBGC 52.237-7000 KEY PERSONNEL (APR 2018)

H.7 PBGC 52.237-7001 EDUCATION AND EXPERIENCE QUALIFICATIONS (DEC 2014)

H.8 Key Personnel Qualification As a Reference

H.9 PBGC 52.237-7002 FITNESS DETERMINATION (APR 2019)

H.10 PBGC 52.237-7004 TRAINING (MAR 2016)

H.11 PBGC 52.237-7005 INFORMATION SECURITY TRAINING (MAR 2016)

H.12 PBGC 52.237-7006 PROFESSIONAL ATTIRE (OCT 2018)

H.13 PBGC 52.237-7007 DISPLAY OF PBGC IDENTIFICATION BADGES (FEB 2013)

H.14 PBGC 52.237-7008 OBSERVANCE OF LEGAL HOLIDAYS (OCT 2018)

H.15 PBGC 52.239-7000 SECTION 508 ACCESSIBILITY STANDARDS (MAR 2016)

H.16 PBGC 52.239-7004 CLOUD MANAGED SERVICES (APR 2016)

H.17 PBGC 52.239-7005 NON-CLOUD MANAGED SERVICES (APR 2016)

H.18 PBGC 52.239-7006INFORMATION TECHNOLOGY MANAGEMENT (AUG 2018)

H.19 PBGC 52.242-7000 POSTAWARD CONFERENCE (MAR 2016)

PAGE 2 OF 121 16PBGC19R0021

SECTION I CONTRACT CLAUSES

I.1 52.202-1 DEFINITIONS (NOV 2013)

I.2 52.203-3 GRATUITIES (APR 1984)

I.3 52.203-5 COVENANT AGAINST CONTINGENT FEES (MAY 2014)

I.4 52.203-6 RESTRICTIONS ON SUBCONTRACTOR SALES TO THE GOVERNMENT (SEP 2006)

I.5 52.203-6 I RESTRICTIONS ON SUBCONTRACTOR SALES TO THE GOVERNMENT (SEP 2006)-- ALTERNATE I (OCT

1995)

I.6 52.215-20 REQUIREMENTS FOR CERTIFIED COST OR PRICING DATA AND DATA OTHER THAN CERTIFIED COST

OR PRICING DATA (OCT 2010)

I.7 52.215-22 LIMITATIONS ON PASS-THROUGH CHARGES -- IDENTIFICATION OF SUBCONTRACT EFFORT (OCT

2009)

I.8 52.215-16 FACILITIES CAPITAL COST OF MONEY (JUN 2003)

I.9 52.203-7 ANTI-KICKBACK PROCEDURES (MAY 2014)

I.10 52.203-8 CANCELLATION, RESCISSION, AND RECOVERY OF FUNDS FOR ILLEGAL OR IMPROPER ACTIVITY (MAY

2014)

I.11 52.203-10 PRICE OR FEE ADJUSTMENT FOR ILLEGAL OR IMPROPER ACTIVITY (MAY 2014)

I.12 52.203-12 LIMITATION ON PAYMENTS TO INFLUENCE CERTAIN FEDERAL TRANSACTIONS (OCT 2010)

I.13 52.203-13 CONTRACTOR CODE OF BUSINESS ETHICS AND CONDUCT (OCT 2015)

I.14 52.203-14 DISPLAY OF HOTLINE POSTER(S) (OCT 2015)

I.15 52.203-16 PREVENTING PERSONAL CONFLICTS OF INTEREST (DEC 2011)

I.16 52.203-17 CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS AND REQUIREMENT TO INFORM EMPLOYEES OF

WHISTLEBLOWER RIGHTS (APR 2014)

I.17 52.203-19 PROHIBITION ON REQUIRING CERTAIN INTERNAL CONFIDENTIALITY AGREEMENTS OR STATEMENTS

(JAN 2017)

I.18 52.204-4 PRINTED OR COPIED DOUBLE-SIDED ON POSTCONSUMER FIBER CONTENT PAPER (MAY 2011)

I.19 52.204-5 WOMEN-OWNED BUSINESS (OTHER THAN SMALL BUSINESS) (OCT 2014)

I.20 52.204-7 SYSTEM FOR AWARD MANAGEMENT (OCT 2018)

I.21 52.204-9 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR PERSONNEL (JAN 2011)

I.22 52.204-10 REPORTING EXECUTIVE COMPENSATION AND FIRST-TIER SUBCONTRACT AWARDS (OCT 2018)

I.23 52.204-15 SERVICE CONTRACT REPORTING REQUIREMENTS FOR INDEFINITE-DELIVERY CONTRACTS (OCT 2016) 71

I.24 52.204-16 COMMERCIAL AND GOVERNMENT ENTITY CODE REPORTING (JUL 2016)

I.25 52.204-18 COMMERCIAL AND GOVERNMENT ENTITY CODE MANAGEMENT (JUL 2016)

I.26 52.204-19 INCORPORATION BY REFERENCE OF REPRESENTATIONS AND CERTIFICATIONS (DEC 2014)

I.27 52.204-21 BASIC SAFEGUARDING OF COVERED CONTRACTOR INFORMATION SYSTEMS (JUN 2016)

I.28 52.204-23 PROHIBITION ON CONTRACTING FOR HARDWARE, SOFTWARE, AND SERVICES DEVELOPED OR PROVIDED

BY KASPERSKY LAB AND OTHER COVERED ENTITIES (JUL 2018)

I.29 52.209-5 CERTIFICATION REGARDING RESPONSIBILITY MATTERS (OCT 2015)

I.30 52.209-6 PROTECTING THE GOVERNMENT`S INTEREST WHEN SUBCONTRACTING WITH CONTRACTORS DEBARRED, SUSPENDED, OR PROPOSED FOR DEBARMENT (OCT 2015)

I.31 52.209-9 UPDATES OF PUBLICLY AVAILABLE INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018) 71

I.32 52.209-11 REPRESENTATION BY CORPORATIONS REGARDING DELINQUENT TAX LIABILITY OR A FELONY

CONVICTION UNDER ANY FEDERAL LAW (FEB 2016)

I.33 52.209-12 CERTIFICATION REGARDING TAX MATTERS (FEB 2016)

I.34 52.210-1 MARKET RESEARCH (APR 2011)

I.35 52.211-11 LIQUIDATED DAMAGES--SUPPLIES, SERVICES, OR RESEARCH AND DEVELOPMENT (SEP 2000)

I.36 52.215-2 AUDIT AND RECORDS--NEGOTIATION (OCT 2010)

I.37 52.215-8 ORDER OF PRECEDENCE--UNIFORM CONTRACT FORMAT (OCT 1997)

I.38 52.215-10 PRICE REDUCTION FOR DEFECTIVE CERTIFIED COST OR PRICING DATA (AUG 2011)

I.39 52.215-12 SUBCONTRACTOR CERTIFIED COST OR PRICING DATA (OCT 2010)

PAGE 3 OF 121 16PBGC19R0021

I.40 52.215-14 INTEGRITY OF UNIT PRICES (OCT 2010)

I.41 52.215-15 PENSION ADJUSTMENTS AND ASSET REVERSIONS (OCT 2010)

I.42 52.215-18 REVERSION OR ADJUSTMENT OF PLANS FOR POSTRETIREMENT BENEFITS (PRB) OTHER THAN PENSIONS

(JUL 2005)

I.43 52.215-19 NOTIFICATION OF OWNERSHIP CHANGES (OCT 1997)

I.44 52.215-21 REQUIREMENTS FOR CERTIFIED COST OR PRICING DATA AND DATA OTHER THAN CERTIFIED COST

OR PRICING DATA--MODIFICATIONS (OCT 2010)

I.45 52.215-23 LIMITATIONS ON PASS-THROUGH CHARGES (OCT 2009)

I.46 52.216-4 ECONOMIC PRICE ADJUSTMENT--LABOR AND MATERIAL (JAN 2017)

I.47 52.216-7 ALLOWABLE COST AND PAYMENT (AUG 2018)

I.48 52.216-26 PAYMENTS OF ALLOWABLE COSTS BEFORE DEFINITIZATION (DEC 2002)

I.49 52.216-27 SINGLE OR MULTIPLE AWARDS (OCT 1995)

I.50 52.216-29 TIME-AND-MATERIALS/LABOR-HOUR PROPOSAL REQUIREMENTS -- NON-COMMERCIAL ITEM ACQUISITION

WITH ADEQUATE PRICE COMPETITION (FEB 2007)

I.51 52.217-2 CANCELLATION UNDER MULTI-YEAR CONTRACTS (OCT 1997)

I.52 52.219-8 UTILIZATION OF SMALL BUSINESS CONCERNS (OCT 2018)

I.53 52.219-9 SMALL BUSINESS SUBCONTRACTING PLAN (AUG 2018)

I.54 52.219-14 LIMITATIONS ON SUBCONTRACTING (JAN 2017)

I.55 52.219-16 LIQUIDATED DAMAGES--SUBCONTRACTING PLAN (JAN 1999)

I.56 52.222-1 NOTICE TO THE GOVERNMENT OF LABOR DISPUTES (FEB 1997)

I.57 52.222-2 PAYMENT FOR OVERTIME PREMIUMS (JUL 1990)

I.58 52.222-3 CONVICT LABOR (JUN 2003)

I.59 52.222-17 {52.222-17} NONDISPLACEMENT OF QUALIFIED WORKERS (MAY 2014)

I.60 52.222-19 CHILD LABOR--COOPERATION WITH AUTHORITIES AND REMEDIES (JAN 2018)

I.61 52.222-20 CONTRACTS FOR MATERIALS, SUPPLIES, ARTICLES, AND EQUIPMENT EXCEEDING $15,000 (MAY

2014)

I.62 52.222-21 PROHIBITION OF SEGREGATED FACILITIES (APR 2015)

I.63 52.222-26 EQUAL OPPORTUNITY (SEPT 2016)

I.64 52.222-38 COMPLIANCE WITH VETERANS` EMPLOYMENT REPORTING REQUIREMENTS (FEB 2016)

I.65 52.222-40 NOTIFICATION OF EMPLOYEE RIGHTS UNDER THE NATIONAL LABOR RELATIONS ACT (DEC 2010). 73

I.66 52.222-41 SERVICE CONTRACT LABOR STANDARDS (AUG 2018)

I.67 52.222-43 FAIR LABOR STANDARDS ACT AND SERVICE CONTRACT LABOR STANDARDS--PRICE ADJUSTMENT

(MULTIPLE YEAR AND OPTION CONTRACTS) (AUG 2018)

I.68 52.222-44 FAIR LABOR STANDARDS ACT AND SERVICE CONTRACT LABOR STANDARDS--PRICE ADJUSTMENT (MAY

2014)

I.69 52.222-50 COMBATING TRAFFICKING IN PERSONS (JAN 2019)

I.70 52.223-6 DRUG-FREE WORKPLACE (MAY 2001)

I.71 52.223-18 ENCOURAGING CONTRACTOR POLICIES TO BAN TEXT MESSAGING WHILE DRIVING (AUG 2011)

I.72 52.224-1 PRIVACY ACT NOTIFICATION (APR 1984)

I.73 52.224-2 PRIVACY ACT (APR 1984)

I.74 52.224-3 PRIVACY TRAINING (JAN 2017)

I.75 52.225-1 BUY AMERICAN--SUPPLIES (MAY 2014)

I.76 52.225-5 TRADE AGREEMENTS (AUG 2018)

I.77 52.225-8 DUTY-FREE ENTRY (OCT 2010)

I.78 52.225-13 RESTRICTIONS ON CERTAIN FOREIGN PURCHASES (JUN 2008)

I.79 52.227-1 AUTHORIZATION AND CONSENT (DEC 2007)

I.80 52.228-5 INSURANCE--WORK ON A GOVERNMENT INSTALLATION (JAN 1997)

I.81 52.228-7 INSURANCE--LIABILITY TO THIRD PERSONS (MAR 1996)

I.82 52.229-3 FEDERAL, STATE, AND LOCAL TAXES (FEB 2013)

I.83 52.230-2 COST ACCOUNTING STANDARDS (OCT 2015)

PAGE 4 OF 121 16PBGC19R0021

I.84 52.230-6 ADMINISTRATION OF COST ACCOUNTING STANDARDS (JUN 2010)

I.85 52.232-1 PAYMENTS (APR 1984)

I.86 52.232-7 PAYMENTS UNDER TIME-AND-MATERIALS AND LABOR-HOUR CONTRACTS (AUG 2012)

I.87 52.232-8 DISCOUNTS FOR PROMPT PAYMENT (FEB 2002)

I.88 52.232-9 LIMITATION ON WITHHOLDING OF PAYMENTS (APR 1984)

I.89 52.232-11 EXTRAS (APR 1984)

I.90 52.232-17 INTEREST (MAY 2014)

I.91 52.232-20 LIMITATION OF COST (APR 1984)

I.92 52.232-22 LIMITATION OF FUNDS (APR 1984)

I.93 52.232-23 ASSIGNMENT OF CLAIMS (MAY 2014)

I.94 52.232-25 I PROMPT PAYMENT (JAN 2017)--ALTERNATE I (FEB 2002)

I.95 52.232-32 PERFORMANCE-BASED PAYMENTS (APR 2012)

I.96 52.232-33 PAYMENT BY ELECTRONIC FUNDS TRANSFER--SYSTEM FOR AWARD MANAGEMENT (OCT 2018)

I.97 52.232-39 UNENFORCEABILITY OF UNAUTHORIZED OBLIGATIONS (JUNE 2013)

I.98 52.233-1 DISPUTES (MAY 2014)

I.99 52.233-1 I DISPUTES (MAY 2014)--ALTERNATE I (DEC 1991)

I.100 52.233-2 SERVICE OF PROTEST (SEP 2006)

I.101 52.233-3 PROTEST AFTER AWARD (AUG 1996)

I.102 52.233-3 I PROTEST AFTER AWARD (AUG 1996)--ALTERNATE I (JUN 1985)

I.103 52.233-4 APPLICABLE LAW FOR BREACH OF CONTRACT CLAIM (OCT 2004)

I.104 52.237-1 SITE VISIT (APR 1984)

I.105 52.237-2 PROTECTION OF GOVERNMENT BUILDINGS, EQUIPMENT, AND VEGETATION (APR 1984)

I.106 52.237-3 CONTINUITY OF SERVICES (JAN 1991)

I.107 52.239-1 PRIVACY OR SECURITY SAFEGUARDS (AUG 1996)

I.108 52.242-1 NOTICE OF INTENT TO DISALLOW COSTS (APR 1984)

I.109 52.242-3 PENALTIES FOR UNALLOWABLE COSTS (MAY 2014)

I.110 52.242-4 CERTIFICATION OF FINAL INDIRECT COSTS (JAN 1997)

I.111 52.242-5 PAYMENTS TO SMALL BUSINESS SUBCONTRACTORS (JAN 2017)

I.112 52.242-13 BANKRUPTCY (JUL 1995)

I.113 52.242-15 STOP-WORK ORDER (AUG 1989)

I.114 52.242-15 I STOP-WORK ORDER (AUG 1989)--ALTERNATE I (APR 1984)

I.115 52.242-17 GOVERNMENT DELAY OF WORK (APR 1984)

I.116 52.243-1 CHANGES--FIXED-PRICE (AUG 1987)

I.117 52.243-1 II CHANGES--FIXED-PRICE (AUG 1987)--ALTERNATE II (APR 1984)

I.118 52.243-2 CHANGES--COST-REIMBURSEMENT (AUG 1987)

I.119 52.243-2 II CHANGES--COST-REIMBURSEMENT (AUG 1987)--ALTERNATE II (APR 1984)

I.120 52.244-2 SUBCONTRACTS (OCT 2010)

I.121 52.244-2 I SUBCONTRACTS (OCT 2010)--ALTERNATE I (JUN 2007)

I.122 52.244-5 COMPETITION IN SUBCONTRACTING (DEC 1996)

I.123 52.244-6 SUBCONTRACTS FOR COMMERCIAL ITEMS (JAN 2019)

I.124 52.245-1 GOVERNMENT PROPERTY (JAN 2017)

I.125 52.245-9 USE AND CHARGES (APR 2012)

I.126 52.246-3 INSPECTION OF SUPPLIES--COST-REIMBURSEMENT (MAR 2001)

I.127 52.246-4 INSPECTION OF SERVICES--FIXED-PRICE (AUG 1996)

I.128 52.246-5 INSPECTION OF SERVICES--COST-REIMBURSEMENT (APR 1984)

I.129 52.246-20 WARRANTY OF SERVICES (MAY 2001)

I.130 52.246-25 LIMITATION OF LIABILITY--SERVICES (FEB 1997)

I.131 52.247-34 F.O.B. DESTINATION (NOV 1991)

I.132 52.249-2 TERMINATION FOR CONVENIENCE OF THE GOVERNMENT (FIXED-PRICE) (APR 2012)

I.133 52.249-6 TERMINATION (COST-REIMBURSEMENT) (MAY 2004)

PAGE 5 OF 121 16PBGC19R0021

I.134 52.249-14 EXCUSABLE DELAYS (APR 1984)

I.135 52.253-1 COMPUTER GENERATED FORMS (JAN 1991)

I.136 52.204-1 APPROVAL OF CONTRACT (DEC 1989)

I.137 52.209-1 QUALIFICATION REQUIREMENTS (FEB 1995)

I.138 52.216-1 TYPE OF CONTRACT (APR 1984)

I.139 52.216-18 ORDERING (OCT 1995)

I.140 52.216-19 ORDER LIMITATIONS (OCT 1995)

I.141 52.216-21 REQUIREMENTS (OCT 1995)

I.142 52.216-22 INDEFINITE QUANTITY (OCT 1995)

I.143 52.216-25 CONTRACT DEFINITIZATION (OCT 2010)

I.144 52.217-4 EVALUATION OF OPTIONS EXERCISED AT TIME OF CONTRACT AWARD (JUN 1988)

I.145 52.217-5 EVALUATION OF OPTIONS (JUL 1990)

I.146 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

I.147 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

I.148 52.222-35 EQUAL OPPORTUNITY FOR VETERANS. [OCT 2015]

I.149 52.222-36 EQUAL OPPORTUNITY FOR WORKERS WITH DISABILITIES (JUL 2014)

I.150 52.222-37 EMPLOYMENT REPORTS ON VETERANS (FEB 2016)

I.151 52.222-42 STATEMENT OF EQUIVALENT RATES FOR FEDERAL HIRES (MAY 2014)

I.152 52.232-19 AVAILABILITY OF FUNDS FOR THE NEXT FISCAL YEAR (APR 1984)

I.153 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

I.154 52.252-4 ALTERATIONS IN CONTRACT (APR 1984)

I.155 52.252-6 AUTHORIZED DEVIATIONS IN CLAUSES (APR 1984)

SECTION J LIST OF ATTACHMENTS

J.1

SECTION K REPRESENTATIONS, CERTIFICATIONS AND OTHER STATEMENTS OF OFFERORS

K.1 52.204-17 OWNERSHIP OR CONTROL OF OFFEROR (JUL 2016)

K.2 52.225-2 BUY AMERICAN CERTIFICATE (MAY 2014)

K.3 52.225-18 PLACE OF MANUFACTURE (AUG 2018)

K.4 52.225-25 PROHIBITION ON CONTRACTING WITH ENTITIES ENGAGING IN CERTAIN ACTIVITIES OR TRANSACTIONS

RELATING TO IRAN--REPRESENTATION AND CERTIFICATIONS (AUG 2018)

K.5 52.204-8 ANNUAL REPRESENTATIONS AND CERTIFICATIONS (OCT 2018)

K.6 52.204-20 PREDECESSOR OF OFFEROR (JUL 2016)

K.7 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

K.8 52.215-16 FACILITIES CAPITAL COST OF MONEY (JUN 2003)

K.9 52.222-22 PREVIOUS CONTRACTS AND COMPLIANCE REPORTS (FEB 1999)

K.10 52.230-1 COST ACCOUNTING STANDARDS NOTICES AND CERTIFICATION (OCT 2015)

SECTION L INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

L.1

SECTION M EVALUATION FACTORS FOR AWARD

M.1

PAGE 6 OF 121 16PBGC19R0021

SECTION B

SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 SECTION B

PAGE 7 OF 121 16PBGC19R0021

DESCRIPTION OF S E R V I C E S

T h e C o n t r a c t o r s h a l l p r o v i d e t h e p e r s o n n e l a n d s e r v i c e s n e c e s s a r y t o p e r f o r m t h e e f f o r t d e s c r i b e d i n S e c t i o n C , t h e S t a t e m e n t o f W o r k ( S O W ) r e s u l t i n g f r o m t h i s R e q u e s t f o r P r o p o s a l N o .

f o r I n f o r m a t i o n T e c h n o l o g y T e c h n i c a l S o l u t i o n s S e r v i c e s a n d S h a r e P o i n t T e c h n i c a l S o l u t i o n s .

G E N E R A L DESCRIPTION

T h e C o n t r a c t o r s h a l l w o r k w i t h t h e P e n s i o n B e n e f i t G u a r a n t y C o r p o r a t i o n ( P B G C ) t o s u p p o r t t h e I T I n f r a s t r u c t u r e O p e r a t i o n s S u p p o r t S e r v i c e s t o i n c l u d e B u s i n e s s P r o c e s s S u p p o r t , P r o g r a m / P r o c e s s M a n a g e m e n t S u p p o r t , a l o n g w i t h g e n e r a l r e q u i r e m e n t s s u c h as L o c a t i o n o f D o c u m e n t s / R e c o r d s , C o s t C o n t r o l , M a i n t e n a n c e o f o u t a g e s , P r o c e d u r e w o r k i n s t r u c t i o n a n d S e r v i c e L e v e l A g r e e m e n t m a t r i x e s . A d d i t i o n a l r e q u i r e m e n t s i n c l u d e I T S e c u r i t y S e r v i c e s , T e s t C e n t e r O p e r a t i o n s , C l o u d I n t e g r a t i o n , S h a r e P o i n t S o l u t i o n s D e v e l o p m e n t , E n d U s e r s e r v i c e s a n d D e v e l o p m e n t , M o d e r n i z a t i o n a n d E n h a n c e m e n t ( D M E ) .

B.3 MINIMUM AND MAXIUMUM AMOUNTS

D u r i n g t h e c o n t r a c t p e r i o d p e r f o r m a n c e ( i n c l u d i n g a n y o p t i o n s e x e r c i s e d ) , P B G C s h a l l p l a c e o r d e r s w i t h t h e I D I Q c o n t r a c t o r t o t a l i n g a m i n i m u m o f $ 5 0 0 . 0 0 o v e r t h e l i f e o f t h e c o n t r a c t . T h e G o v e r n m e n t s o n l y O b l i g a t i o n i s $ 5 0 0 . 0 0 t o t h e a w a r d e e o v e r t h e l i f e o f t h e c o n t r a c t a n d a p p l i e s t o e a c h a w a r d e e .

B.4. PERIOD OF PERFORMANCE

P B G C a n t i c i p a t e s a c o n t r a c t u a l p e r i o d o f p e r f o r m a n c e o f o n e ( 1 ) 1 2 - m o n t h b a s e p e r i o d a n d n i n e ( 4 ) o p t i o n p e r i o d s . T h e e x p e c t e d p e r i o d o f p e r f o r m a n c e i s t h e f o l l o w i n g :

B a s e P e r i o d : N o v e m b e r 1 - O c t o b e r 3 1 2 0 2 0 O p t i o n Y e a r 1 N o v e m b e r 1 2 0 2 0 - O c t o b e r O p t i o n Y e a r 2 N o v e m b e r 1 , 2 0 2 1 - O c t o b e r 3 1 2 0 2 2 O p t i o n Y e a r 3 N o v e m b e r 1 2 0 2 2 - O c t o b e r 3 1 2 0 2 3 O p t i o n Y e a r 4 N o v e m b e r 1 2 0 2 3 - O c t o b e r 2 0 2 4

The actual dates of the Period of Performance will be entered at the time of award.

Contract Type: A s i n g l e o r m u l t i p l e a w a r d h y b r i d C o s t P l u s A w a r d F e e a n d F i r m F i x e d P r i c e ( F F P ) t y p e t a s k o r d e r c o n t r a c t w i l l b e a w a r d e d f o r t h i s e f f o r t . P B G C r e s e r v e s t h e r i g h t t o c o n v e r t t h e C o s t P l u s A w a r d f e e c o n t r a c t i n t o a F i r m F i x e d P r i c e c o n t r a c t .

B.5 Pricing Schedule

O f f e r o r s h a l l p r o v i d e a C o s t P l u s A w a r d a n d F i r m F i x e d P r i c e s f o r a l l b a s e y e a r a n d o p t i o n y e a r T h e C o n t r a c t o r s h a l l p r o p o s e a t o t a l c o s t . O f f e r o r m a y o f f e r a n d s h a l l n o t e a n y a v a i l a b l e d i s c o u n t s a v a i l a b l e a s p a r t o f t h e i r p r o p o s a l .

PAGE 8 OF 121 16PBGC19R0021

P B G C h a s p r e p a r e d a L a b o r C a t e g o r i e s P r i c i n g W o r k b o o k t h a t c o n t a i n s a n i n i t i a l l i s t o f l a b o r c a t e g o r i e s a n d E a c h o f f e r o r m u s t s u b m i t a d e t a i l e d c o s t a n d p r i c i n g i n f o r m a t i o n f o r u s e i n n e g o t i a t i n g t a s k o r d e r s u n d e r t h i s I D I Q c o n t r a c t a n d t a s k o r d e r s . A t a m i n i m u m , t h i s i n f o r m a t i o n m u s t c o n s i s t o f l a b o r r a t e s f o r e a c h l a b o r c a t e g o r y i d e n t i f i e d i n S e c t i o n J A t t a c h m e n t E o f I n f r a s t r u c t u r e T e c h n i c a l S e r v i c e s L a b o r C a t e g o r i e s W o r k b o o k a n d A t t a c h m e n t F f o r t h e S h a r e S o l u t i o n s S e r v i c e s L a b o r C a t e g o r i e s W o r k b o o k .

T h e O f f e r o r i s r e q u i r e d t o p r o v i d e t h e a p p r o p r i a t e l a b o r m i x as a p a r t o f i t s p r o p o s a l r e s p o n s e a n d h o w m a y c o n t r a c t o r p e r s o n n e l , w h i c h l a b o r c a t e g o r i e s a n d t h e n u m b e r o f h o u r s i t w i l l t a k e t o a d e q u a t e l y s t a f f t h e c o n t r a c t .

T h e o f f e r o r i s r e q u i r e d t o p r o v e l o a d e d h o u r l y r a t e s i n c l u d i n g a p p l i c a b l e w a g e s , o v e r h e a d c o s t s , f r i n g e , g e n e r a l a n d a d m i n i s t r a t i v e e x p e n s e s a n d t h e t o t a l c o s t b a s e d o n t h e e s t i m a t e d h o u r s p r o v i d e d . I n c l u d e t h e r a t e a n d / o r m e t h o d o f c a l c u l a t i n g t h e s e c o s t s . N o t e : P r o f i t s h o u l d b e e x c l u d e d , t h e O f f e r o r ' s p r o f i t s h a l l b e c a p t u r e d i n t h e A w a r d F e e . T h e b a s e f e e i s 0 % a n d m a x i m u m a w a r d f e e i s 9 % .

T h e t o t a l e s t i m a t e d o r f i x e d a m o u n t s a r e r o l l e d u p from t h e L a b o r C a t e g o r i e s P r i c i n g W o r k b o o k t o i n s e r t a m o u n t s f o r t h e a p p r o p r i a t e d C o n t r a c t L i n e I t e m s l o c a t e d i n S c h e d u l e B . V e n d o r s s h a l l i n s e r t t h e p r o p o s e d f e e p e r c e n t a g e i n s c h e d u l e B o f t h e s o l i c i t a t i o n .

T h e t o t a l c o s t a m o u n t w i l l b e u s e d f o r e v a l u a t i o n o f c o s t r e a l i s m a n d r e a s o n a b l e n e s s . T h e o f f e r o r m u s t i d e n t i f y i f t h e s e r a t e s a r e p r e - a p p r o v e d b y t h e c o g n i z a n t g o v e r n m e n t a u d i t a n d p r o v i d e e v i d e n c e o f t h e a p p r o v a l , a n d n a m e t h e a g e n c y a d d r e s s , t e l e p h o n e n u m b e r o f t h e c o g n i z a n t A u d i t o r . I n a d d i t i o n , t h e o f f e r o r m u s t s t a t e i f t h e y h a v e a n a p p r o v e d a c c o u n t i n g s y s t e m f o r u s e o n c o s t r e i m b u r s e m e n t c o n t r a c t s .

PAGE 9 OF 121 16PBGC19R0021

BASE YEAR 11/01/2019 THROUGH

10/31/2020 I T E M

S E C

T O D E S C R I P T I O N Q T Y U N I T P R I C E S E X T E N D E D

P R I C E

0 0 0 1 1 O p e r a t i o n s a n d M a i n t e n a n c e -

D e v e l o p m e n t M o d e r n i z a t i o n a n d

E n h a n c e m e n t s

A w a r d F e e % ( ) C P A F

L O T 1 $ $

0 0 0 2 C . 2 . 2 1 E n d U s e r S u p p o r t S e r v i c e s a n d

D i s a s t e r R e c o v e r / C o n t i n u i t y o f

O p e r a t i o n s P l a n n i n g ( C O O P ) a n d

T e s t i n g E x e c u t i o n F F P

M O 1 2 $ $

0 0 0 3 N A 1 O t h e r D i r e c t C o s t s ( O D C ) n o t t o e x c e e d O D C ' s i f r e q u i r e d a n d m a y i n c l u d e , b u t n o t l i m i t e d t o t r a v e l a n d t r a v e l r e l a t e d e x p e n s e , h a r d w a r e a n d s o f t w a r e u n i q u e t o a n d r e q u i r e d i n p e r f o r m a n c e o f t a s k o r d e r p r o j e c t s a n d n e c e s s a r y s u p p l i e s i n s u p p o r t o f t h e i s s u e d t a s k o r d e r .

L O T 1 $ $

0 0 0 4 C . 2 . 8 2 S h a r e P o i n t S o l u t i o n s

A w a r d F e e % ( ) C P A F

L O T 1 $ $

0 0 0 5 N A 1 O t h e r D i r e c t C o s t s ( O D C ) n o t t o e x c e e d O D C ' s i f r e q u i r e d a n d m a y i n c l u d e , b u t n o t l i m i t e d t o t r a v e l a n d t r a v e l r e l a t e d e x p e n s e , h a r d w a r e a n d s o f t w a r e u n i q u e t o a n d r e q u i r e d i n p e r f o r m a n c e o f t a s k o r d e r p r o j e c t s a n d n e c e s s a r y s u p p l i e s i n s u p p o r t o f t h e i s s u e d t a s k o r d e r .

L O T 1 $ $

T O T A L A M O U N T B A S E Y E A R

PAGE 10 OF 121 16PBGC19R0021

OPTION YR

ONE

11/01/2020 THROUGH

10/31/2021 I T E M

S E C

T O D E S C R I P T I O N Q T Y U N I T P R I C E S E X T E N D E D

P R I C E

1 0 0 1 1 O p e r a t i o n s a n d M a i n t e n a n c e -

D e v e l o p m e n t M o d e r n i z a t i o n a n d

E n h a n c e m e n t s

A w a r d F e e % ( ) C P A F

L O T 1 $ $

1 0 0 2 C . 2 . 2 1 E n d U s e r S u p p o r t S e r v i c e s a n d

D i s a s t e r R e c o v e r / C o n t i n u i t y o f

O p e r a t i o n s P l a n n i n g ( C O O P ) a n d

T e s t i n g E x e c u t i o n F F P

M O 1 2 $

1 0 0 3 N A 1 O t h e r D i r e c t C o s t s ( O D C ) n o t t o e x c e e d $ 2 5 0 , 0 0 0 . 0 0 . O D C ' s i f r e q u i r e d a n d m a y i n c l u d e , b u t n o t l i m i t e d t o t r a v e l a n d t r a v e l r e l a t e d e x p e n s e , h a r d w a r e a n d s o f t w a r e u n i q u e t o a n d r e q u i r e d i n p e r f o r m a n c e o f t a s k o r d e r p r o j e c t s a n d n e c e s s a r y s u p p l i e s i n s u p p o r t o f t h e i s s u e d t a s k o r d e r .

L O T 1 $ 2 5 0 , 0 0 0 . 0 0 2 5 0 , 0 0 0 . 0 0

1 0 0 4 C . 2 . 8 2 S h a r e P o i n t S o l u t i o n s

A w a r d F e e % ( ) C P A F

L O T 1 $ $

1 0 0 5 N A 1 O t h e r D i r e c t C o s t s ( O D C ) n o t t o e x c e e d $ 2 5 0 , 0 0 0 . 0 0 . O D C ' s i f r e q u i r e d a n d m a y i n c l u d e , b u t n o t l i m i t e d t o t r a v e l a n d t r a v e l r e l a t e d e x p e n s e , h a r d w a r e a n d s o f t w a r e u n i q u e t o a n d r e q u i r e d i n p e r f o r m a n c e o f t a s k o r d e r p r o j e c t s a n d n e c e s s a r y s u p p l i e s i n s u p p o r t o f t h e i s s u e d t a s k o r d e r .

L O T 1 $ 2 5 0 , 0 0 0 . 0 0 $ 2 5 0 , 0 0 0 . 0 0

T O T A L A M O U N T O P T I O N Y E A R O N E

PAGE 11 OF 121 16PBGC19R0021

OPTION YR

TWO

11/01/2021 THROUGH

10/31/2022 I T E M

S E C

T O D E S C R I P T I O N Q T Y U N I T P R I C E S E X T E N D E D

P R I C E

2 0 0 1 1 O p e r a t i o n s a n d M a i n t e n a n c e -

D e v e l o p m e n t M o d e r n i z a t i o n a n d

E n h a n c e m e n t s

A w a r d F e e % ( ) C P A F

L O T $ $

2 0 0 2 C . 2 . 2 1 E n d U s e r S u p p o r t S e r v i c e s a n d

D i s a s t e r R e c o v e r / C o n t i n u i t y o f

O p e r a t i o n s P l a n n i n g ( C O O P ) a n d

T e s t i n g E x e c u t i o n F F P

M O 1 2 $ $

2 0 0 3 N A 1 O t h e r D i r e c t C o s t s ( O D C ) n o t t o e x c e e d O D C ' s i f r e q u i r e d a n d m a y i n c l u d e , b u t n o t l i m i t e d t o t r a v e l a n d t r a v e l r e l a t e d e x p e n s e , h a r d w a r e a n d s o f t w a r e u n i q u e t o a n d r e q u i r e d i n p e r f o r m a n c e o f t a s k o r d e r p r o j e c t s a n d n e c e s s a r y s u p p l i e s i n s u p p o r t o f t h e i s s u e d t a s k

L O T 1 $ 2 5 0 , 0 0 0 . 0 0 $ 2 5 0 , 0 0 0 . 0 0

2 0 0 4 C . 2 . 8 2 S h a r e P o i n t S o l u t i o n s

A w a r d F e e % ( ) C P A F

L O T 1 $ $

2 0 0 5 N A 1 O t h e r D i r e c t C o s t s ( O D C ) n o t t o e x c e e d $ 2 5 0 , 0 0 0 . 0 0 . O D C ' s i f r e q u i r e d a n d m a y i n c l u d e , b u t n o t l i m i t e d t o t r a v e l a n d t r a v e l r e l a t e d e x p e n s e , h a r d w a r e a n d s o f t w a r e u n i q u e t o a n d r e q u i r e d i n p e r f o r m a n c e o f t a s k o r d e r p r o j e c t s a n d n e c e s s a r y s u p p l i e s i n s u p p o r t o f t h e i s s u e d t a s k o r d e r .

L O T 1 $ 2 5 0 , 0 0 0 . 0 0 $ 2 5 0 , 0 0 0 . 0 0

T O T A L A M O U N T O P T I O N Y E A R T W O

PAGE 12 OF 121 16PBGC19R0021

OPTION YR THREE 11/01/2022 THROUGH

10/31/2023 I T E M

S E C

T O D E S C R I P T I O N Q T Y U N I T P R I C E S E X T E N D E D

P R I C E

3 0 0 1 1 O p e r a t i o n s a n d M a i n t e n a n c e -

D e v e l o p m e n t M o d e r n i z a t i o n a n d

E n h a n c e m e n t s

A w a r d F e e % ( ) C P A F

L O T 1 $ $

3 0 0 2 C . 2 . 2 1 E n d U s e r S u p p o r t S e r v i c e s a n d

D i s a s t e r R e c o v e r / C o n t i n u i t y o f

O p e r a t i o n s P l a n n i n g ( C O O P ) a n d

T e s t i n g E x e c u t i o n F F P

M O 1 2 $ $

3 0 0 3 N A 1 O t h e r D i r e c t C o s t s ( O D C ) n o t t o e x c e e d $ 2 5 0 , 0 0 0 . 0 0 . O D C ' s i f r e q u i r e d a n d m a y i n c l u d e , b u t n o t l i m i t e d t o t r a v e l a n d t r a v e l r e l a t e d e x p e n s e , h a r d w a r e a n d s o f t w a r e u n i q u e t o a n d r e q u i r e d i n p e r f o r m a n c e o f t a s k o r d e r p r o j e c t s a n d n e c e s s a r y s u p p l i e s i n s u p p o r t o f t h e i s s u e d t a s k o r d e r .

1 $ 2 5 0 , 0 0 0 . 0 0 $ 2 5 0 , 0 0 0 . 0 0

3 0 0 4 C . 2 . 8 2 S h a r e P o i n t S o l u t i o n s

A w a r d F e e % ( ) C P A F

L O T 1 $ $

3 0 0 5 N A 1 O t h e r D i r e c t C o s t s ( O D C ) n o t t o e x c e e d $ 2 5 0 , 0 0 0 . 0 0 . O D C ' s i f r e q u i r e d a n d m a y i n c l u d e , b u t n o t l i m i t e d t o t r a v e l a n d t r a v e l r e l a t e d e x p e n s e , h a r d w a r e a n d s o f t w a r e u n i q u e t o a n d r e q u i r e d i n p e r f o r m a n c e o f t a s k o r d e r p r o j e c t s a n d n e c e s s a r y s u p p l i e s i n s u p p o r t o f t h e i s s u e d t a s k o r d e r .

L O T 1 $ 2 5 0 , 0 0 0 . 0 0 $ 2 5 0 , 0 0 0 . 0 0

T O T A L A M O U N T O P T I O N Y E A R T H R E E

PAGE 13 OF 121 16PBGC19R0021

OPTION YR FOUR 11/01/2023 THROUGH

10/31/2024 I T E M

S E C

T O D E S C R I P T I O N U N I T P R I C E S E X T E N D E D

P R I C E

4 0 0 1 1 O p e r a t i o n s a n d M a i n t e n a n c e -

D e v e l o p m e n t M o d e r n i z a t i o n a n d

E n h a n c e m e n t s

A w a r d F e e % ( ) C P A F

L O T 1 $ $

4 0 0 2 C . 2 . 2 1 E n d U s e r S u p p o r t S e r v i c e s a n d

D i s a s t e r R e c o v e r / C o n t i n u i t y o f

O p e r a t i o n s P l a n n i n g ( C O O P ) a n d

T e s t i n g E x e c u t i o n F F P

M O 1 2 $ $

4 0 0 3 N A 1 O t h e r D i r e c t C o s t s ( O D C ) n o t t o e x c e e d $ 2 5 0 , 0 0 0 . 0 0 . O D C ' s i f r e q u i r e d a n d m a y i n c l u d e , b u t n o t l i m i t e d t o t r a v e l a n d t r a v e l r e l a t e d e x p e n s e , h a r d w a r e a n d s o f t w a r e u n i q u e t o a n d r e q u i r e d i n p e r f o r m a n c e o f t a s k o r d e r p r o j e c t s a n d n e c e s s a r y s u p p l i e s i n s u p p o r t o f t h e i s s u e d t a s k o r d e r .

L O T 1 $ 2 5 0 , 0 0 0 . 0 0 $ 2 5 0 , 0 0 0 . 0 0

4 0 0 4 C . 2 . 8 2 S h a r e P o i n t S o l u t i o n s

A w a r d F e e % ( ) C P A F

L O T 1 $

4 0 0 5 N A 1 O t h e r D i r e c t C o s t s ( O D C ) n o t t o e x c e e d $ 2 5 0 , 0 0 0 . 0 0 . O D C ' s i f r e q u i r e d a n d m a y i n c l u d e , b u t n o t l i m i t e d t o t r a v e l a n d t r a v e l r e l a t e d e x p e n s e , h a r d w a r e a n d s o f t w a r e u n i q u e t o a n d r e q u i r e d i n p e r f o r m a n c e o f t a s k o r d e r p r o j e c t s a n d n e c e s s a r y s u p p l i e s i n s u p p o r t o f t h e i s s u e d t a s k o r d e r .

L O T 1 $ 2 5 0 , 0 0 0 . 0 0 $ 2 5 0 , 0 0 0 . 0 0

T O T A L A M O U N T O P T I O N Y E A R F O U R

PAGE 14 OF 121 16PBGC19R0021

SECTION C

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

C.1

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See Section J Attachments

A. ATTACHMENT A: IT Infrastructure Operations Support Services (ITIOSS) ID/IQ Performance Work Statement

B. ATTACHMENT B: IT Infrastructure Operations Support Services (ITIOSS) O&M and DM&E Task Order Performance Work Statement

C. ATTACHMENT C: IT Infrastructure Operations Support Services (ITIOSS) SharePoint Solutions Development Task Order Performance Work Statement

D. ATTACHMENT D: IT Infrastructure Operations Support Services (ITIOSS) Task Order 1 Operations and Maintenance (O&M) Development Modernization and Enhancements (DM&E) Quality Assurance Surveillance Plan (QASP)

E. ATTACHMENT E: IT Infrastructure Operations Support Services (ITIOSS) Task Order 2 - SharePoint Solution Development Services (SSDS) Quality Assurance Surveillance Plan (QASP)

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SECTION E

INSPECTION AND ACCEPTANCE

E.1 52.246-2 INSPECTION OF SUPPLIES--FIXED-PRICE (AUG 1996)

(a) "Definition." "Supplies," as used in this clause, includes but is not limited to raw materials, components, intermediate assemblies, end products, and lots of supplies.

(b) The Contractor shall provide and maintain an inspection system acceptable to the Government covering supplies under this contract and shall tender to the Government for acceptance only supplies that have been inspected in accordance with the inspection system and have been found by the Contractor to be in conformity with contract requirements. As part of the system, the Contractor shall prepare records evidencing all inspections made under the system and the outcome.

These records shall be kept complete and made available to the Government during contract performance and for as long afterwards as the contract requires. The Government may perform reviews and evaluations as reasonably necessary to ascertain compliance with this paragraph. These reviews and evaluations shall be conducted in a manner that will not unduly delay the contract work. The right of review, whether exercised or not, does not relieve the Contractor of the obligations under the contract.

(c) The Government has the right to inspect and test all supplies called for by the contract, to the extent practicable, at all places and times, including the period of manufacture, and in any event before acceptance. The Government shall perform inspections and tests in a manner that will not unduly delay the work. The Government assumes no contractual obligation to perform any inspection and test for the benefit of the Contractor unless specifically set forth elsewhere in this contract.

(d) If the Government performs inspection or test on the premises of the Contractor or a subcontractor, the Contractor shall furnish, and shall require subcontractors to furnish, at no increase in contract price, all reasonable facilities and assistance for the safe and convenient performance of these duties. Except as otherwise provided in the contract, the Government shall bear the expense of Government inspections or tests made at other than the Contractor`s or subcontractor`s premises; provided, that in case of rejection, the Government shall not be liable for any reduction in the value of inspection or test samples.

(e)

(1) When supplies are not ready at the time specified by the Contractor for inspection or test, the Contracting Officer may charge to the Contractor the additional cost of inspection or test.

(2) The Contracting Officer may also charge the Contractor for any additional cost of inspection or test when prior rejection makes reinspection or retest necessary.

(f) The Government has the right either to reject or to require correction of nonconforming supplies. Supplies are nonconforming when they are defective in material or workmanship or are otherwise not in conformity with contract requirements. The Government may reject nonconforming supplies with or without disposition instructions.

(g) The Contractor shall remove supplies rejected or required to be corrected. However, the Contracting Officer may require or permit correction in place, promptly after notice, by and at the expense of the Contractor. The Contractor shall not tender for acceptance corrected or rejected supplies without disclosing the former rejection or requirement for correction, and, when required, shall disclose the corrective action taken.

(h) If the Contractor fails to promptly remove, replace, or correct rejected supplies that are required to be removed or to be replaced or corrected, the Government may either

(1) by contract or otherwise, remove, replace, or correct the supplies and charge the cost to the Contractor or

(2) terminate the contract for default. Unless the Contractor corrects or replaces the supplies within the delivery schedule, the Contracting Officer may require their delivery and make an equitable price reduction. Failure to agree to a price reduction shall be a dispute.

(i)

(1) If this contract provides for the performance of Government quality assurance at source, and if requested by the Government, the Contractor shall furnish advance notification of the time--

(i) When Contractor inspection or tests will be performed in accordance with the terms and conditions of the contract; and

(ii) When the supplies will be ready for Government inspection.

(2) The Government`s request shall specify the period and method of the advance notification and the Government representative to whom it shall be furnished. Requests shall not require more than 2 workdays of advance notification if the Government representative is in residence in the Contractor`s plant, nor more than 7 workdays in other instances.

(j) The Government shall accept or reject supplies as promptly as practicable after delivery, unless otherwise provided in the contract. Government failure to inspect and accept or reject the supplies shall not relieve the Contractor from responsibility, nor impose liability on the Government, for nonconforming supplies.

PAGE 17 OF 121 16PBGC19R0021

(k) Inspections and tests by the Government do not relieve the Contractor of responsibility for defects or other failures to meet contract requirements discovered before acceptance. Acceptance shall be conclusive, except for latent defects, fraud, gross mistakes amounting to fraud, or as otherwise provided in the contract.

(l) If acceptance is not conclusive for any of the reasons in paragraph (k) hereof, the Government, in addition to any other rights and remedies provided by law, or under other provisions of this contract, shall have the right to require the Contractor

(1) at no increase in contract price, to correct or replace the defective or nonconforming supplies at the original point of delivery or at the Contractor`s plant at the Contracting Officer`s election, and in accordance with a reasonable delivery schedule as may be agreed upon between the Contractor and the Contracting Officer; provided, that the Contracting Officer may require a reduction in contract price if the Contractor fails to meet such delivery schedule, or

(2) within a reasonable time after receipt by the Contractor of notice of defects or nonconformance, to repay such portion of the contract as is equitable under the circumstances if the Contracting Officer elects not to require correction or replacement. When supplies are returned to the Contractor, the Contractor shall bear the transportation cost from the original point of delivery to the Contractor`s plant and return to the original point when that point is not the Contractor`s plant. If the Contractor fails to perform or act as required in paragraph (l)(1) or (l)(2) of this clause and does not cure such failure within a period of 10 days (or such longer period as the Contracting Officer may authorize in writing) after receipt of notice from the Contracting Officer specifying such failure, the Government shall have the right by contract or otherwise to replace or correct such supplies and charge to the Contractor the cost occasioned the Government thereby.

(End of Clause)

E.2 52.246-4 INSPECTION OF SERVICES--FIXED-PRICE (AUG 1996)

(a) "Definitions." "Services," as used in this clause, includes services performed, workmanship, and material furnished or utilized in the performance of services.

(b) The Contractor shall provide and maintain an inspection system acceptable to the Government covering the services under this contract. Complete records of all inspection work performed by the Contractor shall be maintained and made available to the Government during contract performance and for as long afterwards as the contract requires.

(c) The Government has the right to inspect and test all services called for by the contract, to the extent practicable at all times and places during the term of the contract. The Government shall perform inspections and tests in a manner that will not unduly delay the work.

(d) If the Government performs inspections or tests on the premises of the Contractor or a subcontractor, the Contractor shall furnish, and shall require subcontractors to furnish, at no increase in contract price, all reasonable facilities and assistance for the safe and convenient performance of these duties.

(e) If any of the services do not conform with contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements, at no increase in contract amount. When the defects in services cannot be corrected by reperformance, the Government may--

(1) Require the Contractor to take necessary action to ensure that future performance conforms to contract requirements; and

(2) Reduce the contract price to reflect the reduced value of the services performed.

(f) If the Contractor fails to promptly perform the services again or to take the necessary action to ensure future performance in conformity with contract requirements, the Government may--

(1) By contract or otherwise, perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service; or

(2) Terminate the contract for default.

E.3 52.246-5 INSPECTION OF SERVICES--COST-REIMBURSEMENT (APR 1984)

(a) "Definition." "Services," as used in this clause, includes services performed, workmanship, and material furnished or used in performing services.

(b) The Contractor shall provide and maintain an inspection system acceptable to the Government covering the services under this contract. Complete records of all inspection work performed by the

PAGE 18 OF 121 16PBGC19R0021

Contractor shall be maintained and made available to the Government during contract performance and for as long afterwards as the contract requires.

(c) The Government has the right to inspect and test all services called for by the contract, to the extent practicable at all places and times during the term of the contract. The Government shall perform inspections and tests in a manner that will not unduly delay the work.

(d) If any of the services performed do not conform with contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements, for no additional fee. When the defects in services cannot be corrected by reperformance, the Government may--

(1) Require the Contractor to take necessary action to ensure that future performance conforms to contract requirements; and

(2) Reduce any fee payable under the contract to reflect the reduced value of the services performed.

(e) If the Contractor fails to promptly perform the services again or take the action necessary to ensure future performance in conformity with contract requirements, the Government may--

(1) By contract or otherwise, perform the services and reduce any fee payable by an amount that is equitable under the circumstances; or

(2) Terminate the contract for default.

E.4 52.246-16 RESPONSIBILITY FOR SUPPLIES (APR 1984)

(a) Title to supplies furnished under this contract shall pass to the Government upon formal acceptance, regardless of when or where the Government takes physical possession, unless the contract specifically provides for earlier passage of title.

(b) Unless the contract specifically provides otherwise, risk of loss of or damage to supplies shall remain with the Contractor until, and shall pass to the Government upon--

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Acceptance by the Government or delivery of the supplies to the Government at the destination specified in the contract, whichever is later, if transportation is f.o.b. destination.

(c) Paragraph (b) of this clause shall not apply to supplies that so fail to conform to contract requirements as to give a right of rejection. The risk of loss of or damage to such nonconforming supplies remains with the Contractor until cure or acceptance. After cure or acceptance, paragraph

(b) of this clause shall apply.

(d) Under paragraph (b) of this clause, the Contractor shall not be liable for loss of or damage to supplies caused by the negligence of officers, agents, or employees of the Government acting within the scope of their employment.

PAGE 19 OF 121 16PBGC19R0021

SECTION F

DELIVERIES OR PERFORMANCE

F.1 Deliverable Table - Operations and Management

PAGE 20 OF 121 16PBGC19R0021

IT Infrastructure Operations Support Services (ITIOSS) O&M and DM&E Task Order

Deliverables Table (No CDRL required)

Ref Deliverable Description Method of Delivery

Frequency PWS Reference

Send To/App roval

1 Transition-In Plan, Review and Approval.

The transition plan provides a method of identifying and tracking progress on each of the activities associated with transition.

Report Draft Transition Plan due in contractors final proposal, then 5 calendar days after award the Contractor shall amend/update the draft transition plan (submitted with its proposal) based on the results of the post-award conference and discovery activities, no later than 3 business days after post award conference.

PWS 5.2.5 COR

2 Awarded Contractor Transition-out Plan.

Transition of current contract holder to the incoming support provider.

Report The COR will notify the contractor when the transition period is scheduled to begin.

PWS 5.2.5 COR

3 Storage Capacity Planning Report.

Provide a storage summary and trending report for storage use and availability

Report Monthly/ Due no later than 10th business day of each month.

See Appendix B of This PWS for Details

COR

4 Asset Inventory and Management Report

Provide assets lost, damaged, or stolen (such as iPhones, laptops, etc.

Report Monthly/ Due no later than 10th business day of each month.

See Appendix B of This PWS for Details

COR

PAGE 21 OF 121 16PBGC19R0021

5 Deployed Computers Report

Inventory (from Service Now), in Excel format, of all computers (servers and workstations, physical and virtual, on-premise and in the cloud, etc.

Report Monthly/ Due no later than 10th business day of each month.

See Appendix B of This PWS for Details

COR

6 Computer Last Login Report

Inventory, in Excel format, of all computers (servers and workstations, physical and virtual, on-premise and in the cloud, etc.

Report Monthly/ Due no later than 10th business day of each month.

See Appendix B of This PWS for Details

COR

7 Support Contracts

Inventory (from Service Now), in Excel format, of all support contracts.

Report Monthly/ Due no later than 10th business day of each month.

See Appendix B of This PWS for Details

COR

8 System Availability Report

Report of monthly statistics of availability in terms of percentage and uptime for production IT infrastructure including servers, databases, networking, etc.

Report Monthly/ Due no later than 10th business day of each month.

See Appendix B of This PWS for Details

COR

9 System Availability Report (Fiscal Year to Date)

Report of fiscal year-to-date statistics of availability in terms of percentage and uptime for production IT infrastructure.

Report Monthly/ Due no later than 10th business day of each month.

See Appendix B of This PWS for

PAGE 22 OF 121 16PBGC19R0021

10 Network Drawings

Update drawings for the PBGC network as a whole including external connectivity, the PBGC perimeter network including security devises and services, and each individual PBGC network segments.

Report Quarterly/ Due By Third Business Day of Next Quarter.

See Appendix B of This PWS for Details

COR

11 COOP Exercise Report

The summary report is an overview type of report, detailing the general course of the exercise and highlighting significant events.

Report 7 business days after exercise for executive summary, 30 days after event for full report.

See Appendix B of This PWS for Details

COR

12 Program Status Reports

This report details the accomplishment s, planned activities, and issues of every team during the reporting period or month.

Report Monthly/ Delivered by the 10th business day of the month.

See Appendix B of This PWS for Details

COR

13 Quarterly…

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