15. Atch 7 - Past Performance Questionnaire Form.pdf
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- Solicitation number
- 2032H321R00012
About this file
This document contains a past performance questionnaire template and information about a solicitation from the Department of the Treasury seeking food services for its Vault Cafe in Washington, D.C. The solicitation is identified by number 2032H321R00012 and seeks a base year contract with four one-year option periods to satisfy food service requirements described in the performance work statement. Interested offerors must submit proposals by the closing date provided in the solicitation instructions. The NAICS code for this opportunity is 722310 with a small business size standard of $41.5 million. This solicitation is unrestricted and subject to the Randolph-Sheppard Act. The past performance questionnaire template includes questions regarding quality of product or service, timeliness of performance, business relations, and overall performance to evaluate contractors on recent and relevant past performance.
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Text version
ATCH 7 to RFP # 2032H321R00012
PAST PERFORMANCE QUESTIONNAIRE
Name of Company being evaluated
Name of Entity/Agency/Firm for which Company being evaluated provided service
Questionnaire Respondent Name and Title
Questionnaire Completion Date
Period of Performance for which this evaluation covers
Detailed Description of Requirement
EVALUATION – Instructions to questionnaire respondent There are three aspects to the past performance evaluation: recency, relevancy (including context of data), and quality (including general trends in contractor performance and source of information). Below are listed specific questions relating to the contractor performance. There is a comment section provided below each question.
A. QUALITY OF PRODUCT OR SERVICE
1. To what extent did the contractor comply with the specific contract requirements?
Comment:
2. To what extent did the contractor provide quality products?
3. To what extent did the contractor provide quality customer service?
4. To what extent did the contractor control costs? Were there any requests for equitable adjustments or claims? If so, provide a brief summary explanation.
B. TIMELINESS OF PERFORMANCE
1. To what extent did the contractor adhere to contract or performance schedules?
2. To what extent did the contractor adhere to contract delivery of monthly reports?
3. Responsiveness and capability to respond to urgent/short term requirements.
C. BUSINESS RELATIONS
1. To what extent was the contractor able to solve contract performance problems without extensive guidance from Government counterparts (COR)?
2. To what extent was the contractor effective in interfacing with Government staff?
D. CUSTOMER SATISFACTION
1. Has this contract been partially or completely terminated for cause, default or convenience?
[ ] Yes for: [ ] Default [ ] Convenience [ ] Cause [ ] No
If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules).
2. Are there any pending terminations?
[ ] Yes [ ] No
If yes, please explain and indicate the status.
3. Would you recommend this contractor for the award of additional contracts?
[ ] Yes [ ] No
E. OVERALL PERFORMANCE
How would you rate the vendor’s overall performance?
| EVALUATION – Instructions to questionnaire respondent |
| A. QUALITY OF PRODUCT OR SERVICE |
| B. TIMELINESS OF PERFORMANCE |
| C. BUSINESS RELATIONS |
| D. CUSTOMER SATISFACTION |
| E. OVERALL PERFORMANCE |
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