A05_Performance_Work_Statement_KIOSK_SIGN_PANELS_final_version_0003.pdf

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BLM-CO WRFO KIOSK SIGN PANELS
Solicitation number
140L1726Q0009
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This is a Performance Work Statement (PWS) for the fabrication and installation of kiosk panels at the White River Field Office, a non-personnel services contract managed by the Bureau of Land Management.

The contractor must provide and install 28 fully-enclosed kiosk panels (Model #03 603 manufactured by Rockart Signs and Markers, or equivalent) into 14 existing steel kiosks at field locations across Rio Blanco, Moffat, and Garfield counties in Colorado. The contract is structured as a firm fixed-price award with a 60-calendar-day performance period from receipt of award, with work occurring Monday through Friday excluding federal holidays. The contractor is responsible for all materials, equipment, tools, supplies, personnel, supervision, and transportation necessary to complete the work, including the purchase or fabrication of panels, shipping, handling, delivery, installation, and removal of temporary coverings. Panels must be sized to fit 48-inch by 48-inch kiosk openings with internal cavities accommodating sign inserts up to 42 inches wide by 40 inches high, feature UV-resistant and impact-resistant transparent windows approximately 3/16-inch thick, and be constructed from durable, weather-resistant materials meeting specific durability, drainage, and maintenance access requirements. Key deliverables include a Rockart Sign Panel quote prior to ordering, proof of cleaned equipment before arrival onsite, a project schedule within five calendar days of award, a Quality Control Plan within five days of award, and installation photographs upon completion of each kiosk installation, with at least five working days allowed for submittal review. Performance thresholds require zero deviations from sizing requirements, no more than one validated deficiency per installation site, 95 percent acceptance of submittals without correction, zero environmental compliance violations, and 100 percent compliance with schedule submission requirements. Equipment operators must have a minimum of one year of experience, and the contractor must maintain liability insurance pursuant to DIAR 1452.228-70, safeguard government property, secure any necessary local permits, document site conditions with before and after photographs, and comply with OSHA and GSA safety standards.

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PERFORMANCE WORK STATEMENT (PWS)

White River Kiosk Installations – Fabrication and Installation of Kiosk Panels

Part 1

General Information

1. GENERAL: This is a non-personnel services contract to provide fabrication and installation of kiosk panels for the White River Field Office. The Government shall not exercise supervision or control over contractor employees performing services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, tools, materials, facilities, supervision, and transportation necessary to fabricate, purchase, and install 28 new kiosk panels into 14 existing steel kiosks already fabricated by ROCKART INDUSTRIES LLC. Work shall be performed in accordance with these specifications and the locations identified in the installation map.

1.2 Background: The White River Field Office requires the installation of durable, enclosed kiosk panels to support public information needs. The kiosks have been prefabricated, and the vendor must ensure that the kiosk panels are properly sized, purchased or fabricated, and installed in accordance with manufacturer instructions.

1.3 Objectives:

• Provide and install 28 new fully enclosed kiosk panels.

• Ensure panels fit the existing kiosk structures fabricated by ROCKART INDUSTRIES

LLC.

• Complete all work safely, accurately, and within the required performance period.

1.4 Scope: Services include fabrication or purchase of kiosk panels, shipping, handling, delivery, and installation at 14 identified field locations. Work includes removal of temporary coverings if present, placement of panels, and securing panels with appropriate tamper-resistant hardware.

1.5 Period of Performance: All work shall be completed within 60 calendar days from receipt of award.

Work will occur Monday through Friday, excluding Federal Holidays.

1.6 General Information

1.6.1 Quality Control: The contractor shall maintain a quality control program ensuring conformance with specifications, proper installation, and protection of Government-furnished property and field sites. The contractor shall submit a Quality Control Plan within 5 days of award.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: The contractor is not required to work Federal holidays

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth National Independence Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business during normal working hours, Monday thru Friday except Federal holidays or when the Government property is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: Work will be performed at kiosk locations within Rio Blanco, Moffat, and Garfield counties

1.6.6 Type of Contract: The government will award Firm Fixed Price contract for this requirement.

1.6.7 Security Requirements: No security clearance is required. The contractor shall safeguard government-furnished maps, coordinates, and property.

1.6.7.1 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use.

1.6.8 Special Qualifications: Equipment operators shall have a minimum of one year of experience with equipment used.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance:

maintain written and oral communications with the Contractor concerning technical aspects of the contract:

issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.12 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.13 Insurance. The Contractor is required to carry liability insurance pursuant to DIAR 1452.228-70.

1.6.14 Damage to Facilities. The contractor is responsible for damages to real property and shall document photographically before and after photos of the site. Any damage shall be repaired prior to final payment.

The contractor shall make reasonable effort to preclude any excess wear and tear to pre-existing structure and landscape in the execution of this contract. Whereas the contractor assesses a heightened risk of damage to property or landscape, he or she shall notify the COR and receive approval to proceed in writing.

1.6.15 Damage to Facilities. The contractor is responsible for damages to real property and shall document photographically before and after photos of the site. Any damage shall be repaired prior to final payment.

The contractor shall make reasonable effort to preclude any excess wear and tear to pre-existing structure and landscape in the execution of this contract. Whereas the contractor assesses a heightened risk of damage to property or landscape, he or she shall notify the COR and receive approval to proceed in writing.

1.6.16 Records of Correspondence. The Contracting Officer shall be provided with a copy of all written and oral correspondence subject to the performance of this contract. Whereas the COR and Contracting Officers Representative engage in communication, the contractor shall ensure that the Contracting Officer is on the cc: line of the distribution. Upon request, the Contractor may be required to fabricate a summary document of oral communication clarifying work requirements not otherwise specified in this document.

1.6.17 Safety. The Contractor is responsible for ensuring that the contractors employees are provided with and utilize personal protective equipment(PPE) while on the work site. PPE and other associated work practices shall be consistent with OSHA and GSA Safety standards. Any government official may direct temporary stop work in the event of a safety violation with immediate notification of the Contracting Officer. Only the Contracting Officer may direct resumption of work. A Safety stop work shall not be considered a government delay and will not result in additional schedule being provided.

1.6.18 Permitting. The Contractor is responsible for securing any necessary permits from local government offices for the commencement and completion of this work. This includes any surveys and location of sub-surface utilities.

1.6.19 Warranty. Materials and equipment furnished under this Contract shall be covered by the most favorable commercial warranties given to customers for such materials or equipment. The rights or remedies provided herein are in addition to and do not limit rights afforded to the Government by other clauses of this Contract. With respect to warranties, expressed or implied, from manufacturers or suppliers for materials or equipment furnished under the Contract the Contractor shall:

1. Obtain warranties that would be given in normal commercial practices.

2. Require warranties to be executed, in writing, for the benefit of the Government.

3. Submit warranties to the Contracting Officer prior to the final inspection.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the people that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have a contract with the subcontractor.

2.1.12. WORKDAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative BLM Bureau of Land Management CFR Code of Federal Regulations CO Contracting Officer CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DIAR Department of the Interior Acquisition Regulation DOI Department of the Interior FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Materials: The Government will provide maps and locations to each kiosk that will need to have panels installed, and kiosk manufacturer installation instructions.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Materials: The Contractor shall furnish 28 Single-Sided, Fully-Enclosed Kiosk Panels, Model #03 603, manufactured by Rockart Signs and Markers, or equivalent, as well as any framing materials, hardware, sealants, protective coverings, and fasteners necessary for installation.

4.3. Equipment: The contractor shall furnish installation tools, lifting equipment, transport vehicles, and safety equipment.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services: The contractor shall:

• Purchase and pick up (or fabricate) the panels to be installed.

• Purchase or fabricate additional kiosk components if required to fit ROCKART INDUSTRIES

LLC kiosks.

• Install new kiosk panels at each location following manufacturer instructions.

• Submit all required submittals and installation photographs.

5.2 Submittals: The contractor shall submit:

• Rockart Sign Panel quote, or equivalent, prior to order.

• Proof of cleaned equipment before arrival onsite.

• Photographs of installed panels.

Allow at least 5 working days for submittal review.

5.3 Site Conditions and Environmental Compliance:

• Access is limited to existing roads only.

• Equipment must arrive clean and free of soil/contaminants.

• Work limits and control points established by the Contracting Officer.

5.4 Scheduling: The contractor shall submit a project schedule within 5 calendar days of award.

5.5 Installation: Install panels at the coordinates listed below:

Kiosk Coordinates:

• Bull Canyon WSA – 40.3028444, -108.9455361

• Moosehead Mtn – 40.31643362, -108.9322489

• Bull Canyon South – 40.25873056, -108.9980889

• North Rangely – 40.06805833, -108.8068389

• Big Trujillo – 40.07522, -108.887667

• Dragon Rd. – 40.0321, -108.81181

• Willow Creek – 39.78504, -108.61656

• Oil Springs Mountain – 39.7077138889, -108.875313889

• Proposed Pike Ridge – 39.64961111, -108.7044607

• Duck Creek – 39.98477, -108.46771

• Pinto Mesa – 40.0099, -108.45715

• Crossroads – 40.05698, -108.29951

• Indian Valley – 40.22131, -108.21663

• Smith’s Gulch – 40.04708771, -108.1422076

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The contractor shall comply with all referenced codes, standards, Federal Acquisition Regulations, and kiosk manufacturer installation instructions.

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

7.2. Attachment 2/Technical Exhibit 2 – Deliverables Schedule

7.3. Attachment 3/Technical Exhibit 3 – Estimated Workload Data

7.4. Attachemnt 4/Technical Exhibit 4 – Picture of Kiosk for example

7.5. Attachment 5/Technical Exhibit 5 – Kiosk Project Map

7.6. Attachment 6/Technical Exhibit 6 – Specifications

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective (The Service required—usually a shall statement)

Standard Performance Threshold (This is the maximum error rate. It could possibly be “Zero deviation from standard”)

Method of Surveillance

1. Fabricate and/or Purchase Kiosk Panels (PWS 5.1)

Panels purchased or fabricated meet Rockart kiosk specifications and dimensions.

Zero deviations from sizing requirements.

100% COR

Inspection

2. Install 28 Government‑Furnished Kiosk Panels (PWS 5.1 & 5.5)

Install panels per manufacturer instructions at all listed coordinates.

No more than one validated deficiency per site.

Periodic Surveillance & Validated COR Inspection

3. Provide Required Submittals

(PWS 5.2)

All submittals complete and on time. 95% accepted without correction.

100% COR

Inspection

4. Environmental & Site Access Compliance (PWS 5.3)

Contractor complies with road‑only access, equipment cleaning, and site protection requirements.

Zero violations. 100% Inspection;

Validated Customer Complaint

5. Submit Project Schedule (PWS 5.4) Schedule submitted within 5 calendar days of NTP.

100% compliance. 100% COR Inspection

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To Rockart Sign Panel

Quote (PWS 5.2)

Prior to ordering panels

PDF (electronic)

COR

Photos of Cleaned Equipment Prior to Mobilization (PWS

5.2 & 5.3)

Prior to arrival onsite

1 set

JPEG or PDF

Project Schedule

(PWS 5.4)

Within 5 calendar days of award

1 PDF or Excel

Installation Photos

(PWS 5.2 & 5.5)

Upon completion of each kiosk installation

1 set per kiosk

JPEG or PDF

Quality Control Plan (PWS 1.6.1)

Within 5 days of award

PDF

TECHNICAL EXHIBIT 3

ESTIMATED WORKLOAD DATA

ITEM

NAME

ESTIMATED QUANTITY/NOTES

Project Manager / Site Superintendent

40 hours

Oversight, project schedule, attend pre-work conference and progress meetings.

2 Installation Technicians (2 personnel)

160 hours

Fabrication support, transport of panels, installation at 14 sites.

3 Equipment Operator

40 hours

Operation of lifting/handling equipment as needed at kiosk locations.

4 Driver / Logistics Support

24 hours

Transport of panels and equipment between sites.

5 Administrative Support

16 hours

Submittal preparation (quotes, equipment photos, installation photos, QCP).

TECHNICAL EXHIBIT 4

Picture of Kiosk for example

Attachment 5/Technical Exhibit 5 – Kiosk Project Map

Attachment 6/Technical Exhibit 6 – Specifications RFQ 140L1726Q0009 – Kiosk Sign Panel Installation

The kiosk sign panels to be furnished shall meet or exceed the following minimum essential physical, functional, environmental, and durability characteristics necessary for full compatibility with existing kiosk structures and compliance with the Performance Work Statement (PWS).

1. Dimensional & Fit Requirements

• Must fit the existing 48-inch by 48-inch kiosk openings installed in the field.

• Internal cavity shall accommodate sign inserts up to approximately 42 inches wide by 40 inches high and up to ¼-inch thick.

• Fabrication tolerances shall ensure proper fit without field modification, guaranteeing alignment with the existing mounting pattern.

• Mounting points must interface with the kiosks’ tamper-resistant hardware locations

2. Enclosure & Protection Requirements

• Panels shall be fully enclosed to protect inserts from weather, dust, and vandalism.

• Transparent protective window shall be:

o UV-resistant o Impact-resistant o Approximately 3/16" thick o Non-glare or anti-reflective for readability in full sun

• Panels shall provide a controlled access method (e.g., removable rail or equivalent) allowing internal maintenance while preventing unauthorized entry.

3. Material Requirements

Materials may vary, provided they meet or exceed the functional outcomes below:

3.1 Structural Frame / Body

• Constructed from durable, weather-resistant materials such as high-density polymer, composite materials, or corrosion-resistant metals.

• Minimum 3/4" structural thickness for primary frame components.

• Exterior surface finish shall be non-reflective and consistent with BLM visual resource management color palettes (earth tones or approved equivalents).

3.2 Insert Backer Panel

• May be composed of rigid PVC foam board, composite sheet, durable fiberboard, or similarly stable material.

• Must maintain dimensional stability in outdoor environments.

3.3 Transparent Protective Window

• Clear UV-stable sheet material similar in performance to polycarbonate or acrylic.

• Approximate thickness 3/16".

• Requires anti-glare / anti-reflective finishing.

4. Durability & Environmental Performance

• Materials must remain stable under –20°F to 100°F without warping, bowing, or separation.

• Surfaces shall resist scratching, etching, and graffiti.

• Materials must allow safe cleaning or graffiti removal without damaging graphics or substrate.

• All components must withstand long-term exposure to UV, moisture, and outdoor conditions.

5. Drainage & Moisture Management

• Panel design shall prevent internal moisture intrusion.

• System shall include ventilation or drainage features to reduce condensation buildup inside the enclosure.

6. Hardware & Security

• All hardware must be tamper-resistant and corrosion-resistant (e.g., stainless or coated metals).

• Assembly must support safe installation using standard field equipment and follow manufacturer-type installation practices described in the PWS.

7. Maintenance & Replacement Access

• Access system shall allow a single technician to safely open the enclosure and replace inserts.

• No specialized tools beyond commonly used field service tools shall be required.

8. Performance & Compliance

• Zero deviation from required kiosk dimensions.

• All materials must be new, free of defects, and covered under standard commercial warranties.

• Panels must support safe handling, placement, and installation at all required field locations.

9. Delivery & Protection

• Panels shall be shipped with protective coverings (surface film, padding, edge protection, etc.).

• Packaging shall prevent scratching, denting, or other damage during transport, handling, and installation.

TECHNICAL EXHIBIT 1
Standard
ITEM

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