Attachment_P_-_Amendment_0003_Vendor_Q_A_0003.pdf
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- Solicitation number
- 140G0126Q0153
About this file
This document is Amendment 0003 Vendor Questions and Answers for EROS Mail Room, Copy Center, and Warehouse Logistics Services solicitation 140G0126Q0153. The Q&A addresses vendor inquiries across multiple contract areas and clarifies solicitation requirements.
Key service requirements include mail room operations with approximately 30 distribution and collection points, copy center services with a 5-business-day delivery standard for print jobs, and warehouse logistics including receiving, handling, storage, and distribution of inbound freight. The contractor must furnish a forklift with minimum 12-foot 3-inch reach capability and maintain warehouse documentation using Microsoft Excel. Historical workload data for September 2025 through February 2026 shows 13,483 total copy center impressions (4,522 black & white, 8,961 color), 32 USPS items processed, and 9 forklift operational hours; when combined with March-August 2025 data (Attachment OO), April and May 2025 reflect peak activity levels. The anticipated contract award date is on or before August 1, 2026, with a performance period start of September 1, 2026. Credentialing requires approximately three weeks, and the Government will extend the predecessor contract if necessary to maintain service continuity. The proposal due date is July 29, 2026 at 2:00 PM EDT. Three full-time employees currently perform the work under the predecessor contract (Scientific & Commercial Systems Corporation, contract 140G0126P0002), but offerors are encouraged to propose staffing necessary to meet updated PWS requirements including new credit card transaction log and purchase order documentation tasks. The existing Collective Bargaining Agreement expires September 30, 2027, and successor contractor obligations regarding CBA negotiations are governed by the National Labor Relations Act. All government-furnished systems and software, including UPS/FedEx shipping software and Microsoft Power Apps, will be provided; contractor personnel will receive system accounts and operational training during the phase-in period. Past performance evaluation covers a three-year period, though references beyond three years may be considered at the Contracting Officer's discretion; references without submitted past performance questionnaires and lacking FAPIIS/CPARS records will be evaluated as neutral.
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Attachment P – Amendment 0003 Vendor Q&A
EROS Mail Room, Copy Center, and Warehouse Logistics Services – 140G0126Q0153 Page 1 of 11
Vendor Questions & Answers
Amendment 0003 Q&A1 (issue date: 07-22-2026)
#1. Past Performance – Can the past performance range be increased from 3 years to 5 years?
The past performance evaluation period remains three (3) years as stated in the solicitation. However, the Contracting
Officer reserves the right to consider past performance references beyond the 3-year period at their discretion, where past performance references are deemed relevant to the requirement. Section E of the RFQ has been amended accordingly.
#2. General – What do the acronyms SCSC stand for on the Attachment O workload?
SCSC refers to Scientific & Commercial Systems Corporation, the incumbent contractor.
#3. Attachment O: Historical Workload – Attachment O, Historical Workload, has a cover page entitled “Annual
Report”. However, the dates listed below it are for the 6-month period of 9/1/25 – 2/2/26. Can you clarify if the data listed in Attachment O reflects a yearly period, or a 6-month period?
The data in Attachment O covers a six-month period from September 1, 2025 through February 28, 2026, consistent with the applicable task order performance period. The "Annual Report" title reflects the standard report type, which is issued annually unless the performance period is less than one year. Offerors should use this data accordingly when developing their quotations.
#4. Solicitation Section E.14 GS2150: Submission Format – Section E.14 GS2150 states Volume I will have five separate labeled files condensed into the Technical Quotation and Volume II will have nine separate labeled files condensed into the Pricing Quotation, and that only two volumes shall be submitted as a response. Please confirm the intended submission format. Specifically, should each volume be submitted as a single consolidated document such as one PDF or Word file with labeled sections, or as separately named individual computer files such as a zipped folder containing five files for Volume I and nine files for Volume II.
Each volume shall be submitted as its own file. Within that file will be the required number of files as described in Section
E.15 GS2150. The submitter may submit each volume in the format they choose (e.g. pdf portfolio, zip file) as long as only 2 volumes are submitted (Volume I and Volume II) and the required separately labeled files are included in the volumes.
#5. Attachment J: Workforce/CBA – In Amendment 0001, under Q9 and Q10, the government confirmed three employees are currently performing under the predecessor contract. Please confirm the scheduled weekly hours for each of the three positions, specifically whether each position is full time at 40 hours per week, part time at fewer than 40 hours per week, or a combination of full time and part time positions.
The Government confirms that the three positions currently performing under the predecessor contract consist of full-time positions. However, offerors are reminded that the current PWS differs from the predecessor contract. It introduces requirements not present in the predecessor contract including credit card transaction log maintenance and purchase order documentation requirements under sections 5.3.5 and 5.3.6. As such, the incumbent's staffing composition may not accurately reflect the level of effort required to successfully perform under this solicitation. Offerors are encouraged to propose the labor categories, labor rates, and staffing plan they determine necessary to meet the performance requirements outlined in the current PWS. Quotations will be evaluated on their ability to meet the stated requirements.
1 These are responses to questions submitted by the 07/07/2026 Q&A deadline.
EROS Mail Room, Copy Center, and Warehouse Logistics Services – 140G0126Q0153 Page 2 of 11
#6. Attachment J: Workforce/CBA – CBA Schedule B lists a blended MH75/DUP25 rate of $24.62 effective October
1, 2026 for a position performing 75 percent Material Handler duties and 25 percent Duplicating Machine
Operator duties. Please confirm whether a successor contractor may utilize this blended classification rate to satisfy SCA Section 4(c) wage obligations for employees performing split-function duties across both classifications, and if so whether there is a limit on the number of employees to whom this blended rate may be applied.
Whether utilization of this blended classification rate satisfies a successor contractor's obligations under SCA Section 4(c) is a determination governed by the Service Contract Act and the Department of Labor Wage and Hour Division. The
Government makes no representation regarding the SCA compliance sufficiency of any specific wage classification strategy. Offerors are strongly encouraged to review the CBA in its entirety and consult with their own labor counsel regarding SCA compliance obligations applicable to their proposed workforce structure.
#7. Attachment J: Workforce/CBA – The existing CBA between EROS Laborers No. 2 Union and Scientific and
Commercial Systems Corporation expires September 30, 2027, which falls within the base period of performance.
Please confirm whether the successor contractor will be required to negotiate a new collective bargaining agreement upon expiration of the existing CBA, and whether the government has any role or expectation regarding that process.
The negotiation of a successor CBA is a matter governed by the National Labor Relations Act and is between the successor contractor and the applicable labor organization. The Government has no role in directing or influencing the
CBA negotiation process. Whether the successor contractor has an obligation to recognize the existing union and bargain for a new CBA is a determination made under the National Labor Relations Act and, where applicable, by the National
Labor Relations Board — not the Government contracting office.
A copy of the existing CBA is attached as Attachment J for offerors' reference in developing their quotations. Offerors are strongly encouraged to review the CBA carefully and account for all applicable wage and benefit obligations when developing their pricing.
#8. Attachment AA: PWS: Scope Change – The government stated in Amendment 0001, Q10 that required services differ from the incumbent contract. To allow offerors to accurately assess staffing requirements and price the work, please characterize the nature of those differences. Specifically: have task areas been added to the new PWS not required under the predecessor contract; have any task areas been removed or reduced from the predecessor scope; or do the differences reflect clarification of existing tasks rather than substantive scope changes.
Additionally, please confirm whether any tasks previously performed under the predecessor contract have been removed from the scope of this solicitation.
Please see question #5.
#9. Attachments E/O: Volume of Work/Historical Workload – Attachment O provides activity data for September
2025 through February 2026 only. To allow offerors to accurately price contractor-furnished supplies and assess staffing for peak demand, please provide: (a) total annual activity for each Attachment O category for the most recent complete contract year; (b) the highest-volume single month across all functional areas; and (c) confirmation of whether the September through February period in Attachment O represents typical annual volume or a historically lighter period, specifically whether the July through September fiscal year-end period generates materially higher activity.
In response to this question, the Government sought to provide the complete annual workload report for Option Year 4
(September 2024 through August 2025). The complete annual report was not obtainable prior to the issuance of this amendment due to personnel transitions within the contracting and program offices administering the predecessor contract. Monthly workload reports for March 2025 through August 2025 were obtained from available records and are attached as Attachment OO. Offerors should use Attachment OO in conjunction with Attachment O to assess annual workload activity. The Government acknowledges this data limitation and will consider it during price evaluation.
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(a) Attachments O and OO together provide workload data covering March 1, 2025 through February 28, 2026 — the most comprehensive annual dataset available to the Government at this time. Offerors are encouraged to use both attachments collectively when developing their staffing and pricing quotations.
(b) Based on available monthly data, April and May 2025 reflect the highest observed activity levels across multiple functional areas including total deliveries, pallet weight, and copy center volume.
(c) The Government confirms through available data that the September through February period reflected in Attachment
O represents a historically lighter period of activity compared to the March through August period reflected in Attachment
OO.
Regarding forklift operational hours, Option Year 4 reflects a total of 39.0 annual hours as documented in Attachment
OO. Offerors should use this figure rather than the 9-hour figure in Attachment O alone when estimating annual forklift utilization.
#10. Attachment O: Historical Workload – Attachment O reflects light shredding activity over the six-month period. Please confirm whether shredding volume is evenly distributed throughout the year or concentrated in specific periods such as fiscal year end, and provide the total annual volume of paper boxes, bags, and optical media destroyed under the predecessor contract for the most recent complete contract year.
Based on available workload data reflected in Attachments O and OO, shredding activity is not concentrated during the fiscal year-end period. Available data indicates that shredding activity is generally lower during the June through August period, with activity more consistent during the September through May timeframe. Offerors are encouraged to use both attachments collectively to determine the total annual volume of paper boxes, bags, and optical media destroyed under the predecessor contract for the period of March 1, 2025 through February 28, 2026. Offerors should account for this variability when developing their quotations.
#11. Attachment O: Historical Workload – Please provide the breakdown of copy center impressions between black and white and color for the most recent complete contract year, as this information directly affects contractor-furnished paper supply requirements, paper type specifications, and associated annual costs.
The following is a breakdown of copy center impressions for the most recent completed contract period of September 1, 2025 through February 28, 2026:
Black & White 4,522
Color 8,961
Total Output 13,483
#12. Attachment O: Historical Workload – Please provide the average monthly volume of outbound USPS pieces processed through the postal meter, as this drives contractor-furnished postal meter ink cartridge consumption and no outbound USPS piece count is available in Attachment E or Attachment O.
Outbound USPS piece count data is available in Attachment O, Copy Center Function: Mail Coordinator Activity, which reflects 32 USPS items prepared and sent during the six-month performance period of September 1, 2025 through
February 28, 2026.
#13. Attachment AA: PWS: Contractor-Furnished Property – PWS Section 11.0 requires the contractor to provide a forklift with a minimum reach capability of 12 feet 3 inches. Please confirm whether this specification represents the full operational reach required for all warehouse tasks under this contract, or whether the contractor may be required to access storage locations above 12 feet 3 inches during performance.
PWS Section 11.0 states that the height of the top of the warehouse pallet racks is 12 ft 3 inches high, which represents the maximum storage height at the facility. This specification is sufficient to meet all current warehouse operational
EROS Mail Room, Copy Center, and Warehouse Logistics Services – 140G0126Q0153 Page 4 of 11 requirements under this contract. Offerors should propose a forklift meeting or exceeding this specification in accordance with PWS Section 11.0.
#14. Attachments AA/J: PWS/CBA – The site visit confirmed the current contractor-furnished forklift is propane-powered. Please confirm whether propane-powered forklifts are permitted for indoor operation within the MGS warehouse, or whether any EROS facility safety policies require electric-powered equipment for indoor use.
Propane-powered forklifts are permitted for indoor operation within the MGS warehouse, consistent with applicable
OSHA requirements and EROS facility safety policies. The PWS does not restrict forklift fuel type provided the equipment meets the specifications stated in PWS Section 11.0 and all applicable federal, state, and local safety regulations as required under PWS Section 1.3. Offerors may propose either propane or electric powered forklifts provided all safety and performance requirements are met.
#15. Attachments AA/O: PWS/Historical Workload – Attachment O reports 9 operational hours on the lift truck over the six-month period from September 2025 through February 2026. Please confirm whether this figure represents total forklift operational hours during the period, and whether the forklift is used for all inbound freight handling at the MGS warehouse dock or only for specific shipment types such as palletized motor freight and Government Bill of Lading shipments.
The 9 operational hours reflected in Attachment O represents the total forklift operational hours during the six-month performance period of September 1, 2025 through February 28, 2026.
As outlined in PWS Sections 5.1.4 and 5.3.1, the forklift is used for specific freight handling tasks including unloading and moving palletized freight, large shipments, motor freight, and items processed under Government Bills of Lading.
Routine parcel and carrier deliveries that do not require palletized handling are managed without forklift use. Offerors should use the data reflected in Attachment O, Attachment OO, and the task requirements outlined in the PWS when developing their equipment utilization and pricing quotations.
#16. Attachment AA: PWS – PWS Section 5.3 requires the contractor to receive, handle, store, and process all inbound freight at the MGS warehouse. Please confirm the general nature of property typically received under warehouse operations, specifically whether contractor personnel regularly handle high-value scientific equipment, IT assets, or other accountable property with significant individual acquisition values, and the approximate range of individual item acquisition values the contractor should expect to encounter.
The MGS warehouse receives a wide variety of property including but not limited to general supplies, floor and building materials, film, laptops, servers, and other computing and scientific hardware. Contractor personnel should be prepared to handle a diverse range of items requiring careful receipt, inspection, documentation, and distribution in accordance with
PWS Section 5.3 and applicable USGS Property procedures.
The Government will not provide specific acquisition value ranges for property received at the facility. Individual item acquisition values are not material to contractor staffing or pricing under this requirement, as all property is subject to the same receipt, inspection, documentation, and handling requirements regardless of value. Contractor liability for
Government property is addressed through the insurance requirements applicable to this contract in accordance with FAR
52.228-5.
#17. Attachment AA: PWS – PWS Section 5.3.1 requires the contractor to offload freight deliveries at the MGS warehouse and PWS Section 5.3.2 requires annotating any visible damage on the bill of lading before signing for receipt. Please confirm whether the contractor bears any liability for freight damage occurring during the offloading process prior to signing the bill of lading, or whether carrier liability applies until the contractor's signature is affixed.
The requirement in PWS Section 5.3.2 to inspect shipments for visible damage and annotate the bill of lading prior to signing for receipt is consistent with standard commercial practice for preserving carrier liability for pre-receipt damage.
Offerors are advised that annotating visible damage on the bill of lading before signature is a legally significant act that
EROS Mail Room, Copy Center, and Warehouse Logistics Services – 140G0126Q0153 Page 5 of 11 preserves the Government's ability to pursue carrier liability for such damage.
Offerors are directed to the applicable contract clauses — including FAR 52.245-1 and FAR 52.228-5 — and the terms and conditions of the solicitation, which collectively govern contractor responsibility for Government property received and handled under this contract.
#18. Attachment AA: PWS – PWS Sections 5.3.2 through 5.3.6 require the contractor to maintain the Warehouse
Receiving Log, CC Log, and purchase order documentation using established USGS property procedures. Please confirm what specific IT systems or applications the contractor is required to use for these functions, whether those systems are government-furnished or contractor-provided, whether contractor employees require individual system accounts and credentials, and whether training on these systems will be provided during the phase-in period.
The primary application used for warehouse documentation functions under PWS Sections 5.3.2 through 5.3.6 is
Microsoft Excel. Contractor personnel will also utilize Government-furnished UPS and FedEx shipping software for shipment processing functions and may utilize Microsoft Power Apps for completion of Government-generated forms. All systems and software required for performance of these functions are Government-furnished. Contractor personnel are not required to provide or procure software or IT systems.
Each contractor employee requiring system access will be issued individual Government accounts and credentials consistent with the Personal Identity Verification requirements outlined in PWS Section 4.1.
Operational training on required systems and established USGS procedures will be provided during the phase-in period in accordance with PWS Sections 3.1.3 and 9.0. PWS Section 9.0 additionally requires contractor personnel to complete all mandated DOI/USGS annual computer-based training requirements.
#19. Attachment AA: PWS – The amendment 0001 Q5 response confirmed a credentialing timeline of approximately three weeks and stated contractors may not perform any work without favorable security adjudication and proper credentials. Given an anticipated award date of August 1, 2026 and a performance start of September 1, 2026, please address: (a) what is the government's contingency plan if award is delayed beyond
August 1 and the credentialing timeline extends into or past September 1; (b) whether the government will consider a performance start date adjustment if award is delayed beyond August 8, 2026; and (c) whether the government will permit a supervised work arrangement during the credentialing period whereby a credentialed
CWS management representative supervises not-yet-credentialed operational employees.
In response to this question, the Government has identified an inconsistency in PWS Section 3.1.2 regarding the phase-in execution commencement date. PWS Section 3.1.2 has been amended in Amendment 0003 to clarify that phase-in plan submission and phase-in plan execution are distinct requirements. The Phase-In Transition Plan shall be submitted within fourteen (14) calendar days of contract award in accordance with PWS Section 3.1.1. Execution of the approved Phase-In
Transition Plan shall commence on the performance period start date of September 1, 2026, in accordance with revised
PWS Section 3.1.2. No contract performance is required prior to the performance period start date.
(a) The Government will target an award date of on or before August 1, 2026, to provide sufficient time for completion of credentialing requirements prior to the September 1, 2026 performance period start date. Credentialing activities will be initiated immediately upon award in accordance with PWS Section 4.1. In the event credentialing cannot be completed prior to September 1, 2026 due to award delays, the Government will extend the predecessor contract as necessary under available contract clauses to maintain continuity of services until the successor contractor's personnel are fully credentialed and prepared to commence performance.
(b) The performance period start date of September 1, 2026 will be adjusted if necessary to ensure the successor contractor has sufficient time to complete credentialing and phase-in requirements following award. The successor contractor will be notified of any adjusted performance start date at time of award. The predecessor contract will be extended as necessary to maintain continuity of services during any such adjustment period.
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(c) As confirmed in Amendment 0001 Q5 and in accordance with PWS Section 4.1, contractor personnel may not perform any work under this contract without favorable security adjudication and proper credentials. The Government will not permit performance by uncredentialed contractor personnel regardless of supervisory arrangements. The revised PWS
Section 3.1.2 and the Government's commitment to award on or before August 1, 2026 are designed to provide sufficient time for credentialing to be completed prior to the performance period start date, eliminating the need for interim supervised arrangements.
#20. Attachment AA: PWS – PWS Section 3.1.2 requires the contractor to commence phase-in activities 14 calendar days prior to contract start, which would be August 18, 2026. Please confirm whether the government will provide facility access during this pre-performance phase-in period for orientation, equipment familiarization, and operational observation, and whether the incumbent contractor is contractually obligated to cooperate with and support the successor contractor during phase-in.
PWS Section 3.1.2 has been revised in this amendment to clarify that phase-in plan execution commences on the performance period start date of September 1, 2026. No contract performance is required prior to September 1, 2026.
Between award and September 1, 2026, limited facility access may be provided at the Government's discretion for administrative purposes only, such as the post-award conference required under PWS Section 3.1.3. Administrative activities such as the post-award conference may be conducted virtually at the Government's discretion. Such access does not constitute contract performance.
The incumbent contractor is contractually obligated under the predecessor contract to give their best effort and cooperation to conduct an orderly and efficient transition to the successor contractor. The successor contractor shall notify the COR immediately if the incumbent fails to cooperate.
#21. Attachments AA/F: PWS/Distribution and Pickup Drawings – PWS Section 5.1.3 states there are approximately
30 distribution and collection points and that the COR may modify locations and quantities at any point during performance. Please confirm the current exact number of active distribution and collection points as of the anticipated contract start date of September 1, 2026, and confirm whether any COR-directed modification increasing the number of mail stops or changing route complexity would entitle the contractor to an equitable adjustment under the contract.
The PWS identifies approximately 30 active locations, which reflects current operations. The Government cannot confirm an exact number as of the contract start date of September 1, 2026, as this is subject to operational variability and COR modification in accordance with PWS Section 5.1.3. Offerors should base their staffing and pricing quotations on the approximate figure provided in the PWS.
The Government cannot make advance determinations regarding contractor entitlement to equitable adjustments as any such determination is dependent on the specific facts and circumstances at the time of a modification and is governed by the applicable contract clauses. Offerors are directed to the terms and conditions of the solicitation, including applicable
Changes clauses, which govern the rights and obligations of both parties in the event of contract modifications.
#22. Attachment AA: PWS – PWS Section 5.1.4 references Task 2 in the context of large outbound shipments processed at the warehouse. The PWS task structure identifies Task 1 as Mail Room Operations, Task 2 as Copy
Center Operations, and Task 3 as Warehouse Operations. Please clarify whether the reference to Task 2 in Section
5.1.4 is a typographical error that should reference Task 3 Warehouse Operations, or whether large outbound shipments are intentionally assigned to copy center operations.
The reference to Task 2 in PWS Section 5.1.4 is a typographical error. Large outbound shipments are governed under
Task 3 — Warehouse Operations. PWS Section 5.1.4 has been corrected in the revised PWS attached to this amendment.
#23. Attachment AA: PWS – PWS Section 5.2.3 requires print jobs to be delivered within 5 business days. Please confirm whether this standard applies to all print jobs regardless of volume, or whether large-volume jobs may be subject to a mutually agreed extended timeline with COR approval. Additionally, please confirm whether the 5-
EROS Mail Room, Copy Center, and Warehouse Logistics Services – 140G0126Q0153 Page 7 of 11 business-day standard begins from receipt of the completed request form or from when all required materials are available to the contractor.
The 5-business-day delivery standard in PWS Section 5.2.3 applies to all print jobs. However, consistent with Section
5.2.4, print jobs exceeding 5,000 sheets require COR approval. For such large-volume jobs, an extended delivery timeline may be mutually agreed upon with COR approval. Offerors should account for this flexibility when developing their staffing and scheduling approaches.
Regarding the start of the 5-business-day period, the clock begins upon receipt of the completed Copy Center Request for
Reproductions form accompanied by the required hard or digital copy of the original documents to be reproduced, as outlined in the PWS. The contractor is expected to schedule and prioritize all requests based on job size and date and time required
#24. Attachments AA/B/K: PWS/GFE_1_GFE_2_CFP/EROS-GEN-22 – Attachment K EROS-GEN-22 establishes the shredding policy for federal records containing PII at the EROS facility. Please confirm whether EROS-GEN-
22 requires specific media types to be processed in designated shredder units, and whether any shredder units at
EROS are required to meet NSA/CSS destruction standards or equivalent certification for sensitive or classified materials.
The Government declines to provide specific details regarding shredder unit certifications or equipment specifications as this information relates to facility security infrastructure. The contractor is required to perform document destruction services in accordance with PWS Section 5.2.5 and EROS-GEN-22, which are the governing documents for shredding operations under this contract. Government-furnished shredding equipment will be made available to the contractor for performance of these services. Offerors should develop their quotations based on the requirements stated in the PWS and
EROS-GEN-22.
#25. Solicitation Section E.5: Past Performance – Factor C states that past performance questionnaires are not required for references whose past performance information is located in FAPIIS or CPARS, provided the offeror supplies the contract or award number and customer name. Please confirm that PPQs are only required for references whose past performance is not available in FAPIIS or CPARS, and that references with documented
CPARS or FAPIIS records require only the contract number and customer name in the proposal submission.
Factor C accurately states the past performance questionnaire requirement. Award number or contract number along with customer name must be included in the proposal submission.
#26. Solicitation Section E.5: Past Performance – Factor C requires past performance questionnaires to be submitted directly by references to the contracting officer by the proposal due date for references not in FAPIIS or
CPARS. Please confirm: (a) whether the government will accept PPQs received after 2:00 PM EDT July 14, 2026 if the offeror made a documented good faith effort to obtain the questionnaire before the deadline and the delay is attributable to the reference's response time; and (b) whether a reference for which no PPQ is received will be evaluated as neutral, disregarded, or treated as a non-conformance.
This question was received prior to the issuance of Amendment 0002, which extended the proposal due date to July 24, 2026 at 2:00 PM EDT. Offerors are reminded that the updated deadline provides additional time to obtain and submit required past performance questionnaires.
(a) PPQs must be submitted directly by references to the Contracting Officer no later than the proposal due date of July
29, 2026 at 2:00 PM EDT, as stated in this amendment titled “Amendment 0003”. The Government will not accept PPQs received after the proposal due date regardless of the circumstances surrounding the delay. Offerors are strongly encouraged to contact their references promptly to ensure timely submission.
(b) In accordance with Factor C and FAR 15.305(a)(2)(iv), past performance references for which no PPQ is received and for which no record exists in FAPIIS or CPARS will be evaluated as neutral. A neutral evaluation is neither favorable nor unfavorable and does not constitute a non-conformance.
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#27. Solicitation Section E.7: Evaluation Factors and Basis for Award – The evaluation criteria state that all technical factors combined are significantly more important than price. Please confirm the relative order of importance among the four technical evaluation factors: Technical Approach, Key Personnel Qualifications and
Staffing Plan, Past Performance, and Quality Surveillance and Control Plan.
Confirmed. The evaluation factors are listed in descending order of importance as stated in the solicitation. No further clarification is required.
#28. Attachment AA: PWS – PWS §5.1.1 lists carrier cutoff times (USPS 12:30 PM, FedEx 11:30 AM, UPS 12:00
PM). Are these delivery times to the contractor consistent year-round, or subject to seasonal/weather-related delays given the facility's location (e.g., winter conditions in Sioux Falls)?
Carrier cutoff times listed in PWS §5.1.1 reflect standard carrier schedules. The Government acknowledges that carrier deliveries may occasionally be delayed due to weather or other factors outside the contractor's control. As stated in the
PWS, if receipt by parcel companies is late, the warehouse will deliver by noon the following workday. The contractor is responsible for receiving incoming mail and packages in accordance with this provision. Offerors should account for this operational flexibility when developing their quotations.
#29. Attachment AA: PWS – Regarding "certified and registered mail" (§5.1.5) — does the contractor bear any liability or chain-of-custody responsibility for tracked/certified mail beyond providing forms to end users, or is the contractor's role limited strictly to processing and providing paperwork?
As stated in PWS §5.1.5, the contractor's responsibility is limited to providing forms for end users to complete for special handling U.S. postal mail methods and international shipping. End users are responsible for completing all forms and presenting them with the shipment. The contractor bears no additional liability or chain-of-custody responsibility beyond this role.
#30. Attachment AA: PWS: 5,000-Sheet Print Approval Process — PWS §5.2.4 requires COR approval for single-source print runs exceeding 5,000 sheets. Please confirm the expected approval turnaround time and whether this approval can delay the 5-business-day delivery standard in §5.2.3 without penalty to the contractor.
See question #23.
#31. Solicitation Section E.7: Evaluation Factors and Basis for Award – Badge/Security Screening Impact on Daily
Start Time — Given two Guard Security Buildings screen all incoming freight/mail before contractor pickup at the
MGS, please confirm typical daily screening wait times and whether these are factored into the 7:30 a.m.
operational start or occur before it.
As stated in PWS §5.1.1, mail and packages are made available to the contractor at the MGS following security screening, which is conducted by Government security personnel. Security screening is a Government-controlled function that occurs independently of the contractor's operational start time. The contractor's performance obligations begin at 7:30 a.m.
in accordance with PWS §2.6, and the contractor is not responsible for security screening wait times or their duration.
The Government does not prescribe specific screening wait times as these are operationally variable and outside the contractor's control. Offerors should note that the first mail distribution run begins at 9:00 a.m. per PWS §5.1.3, providing sufficient time within normal operating hours to accommodate carrier pickup following screening. As noted in PWS
§5.1.1, if carrier receipt is late, the warehouse will deliver by noon the following workday. Offerors should account for these operational parameters when developing their staffing and scheduling quotations.
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Amendment 0001 Q&A (issue date: 06-24-2026)
#1. General – Who is the incumbent contractor?
Scientific & Commercial Systems Corp.
#2. General – What is the incumbent contract number?
140G0126P0002.
#3. General – Will a pricing sheet be provided?.
Pricing instructions and template has been provided in Amendment 0001 under Section B.1, Pricing Instructions.
#4. Attachment AA: PWS – PWS 6.1 addresses Key Personnel but only names the Contract Manager. Are there other designated key personnel on this contract?
No.
#5. Attachment AA: PWS: Phase-In and Credentialing – With an anticipated award of August 1, 2026 and performance start of September 1, 2026, can the Government clarify the expected timeline for PIV credentialing and DOI Access Card issuance, and whether interim or temporary access will be granted to allow incoming staff to begin work on day one?
The expected time line is three (3) weeks depending on the response time of each candidate, which the government cannot control. PIV cards cannot be issued until the candidate is cleared to work on a government contract. Contractors are not permitted to perform any work without favorable security adjudication and proper credentials.
#6. Attachment AA: PWS: Government -Furnished Equipment – For the copy/print units maintained under separate Government contract, will the Government confirm that all toner, parts, and corrective maintenance remain a Government responsibility for the full period of performance?
Yes, confirmed.
#7. Attachment AA: PWS: Contractor -Furnished Equipment – Contractor-Furnished Forklift: The PWS requires a contractor-furnished forklift available on day one, while Attachment B lists an existing forklift as Contractor-
Furnished Property. Will the Government confirm whether the existing unit conveys to the successor, or whether the incoming contractor must furnish its own?
The Contractor must provide a forklift as stated in the PWS. The forklift listed in Attachment B belongs to the incumbent contractor.
#8. Attachment E: Volume of Work – Will a historical workload also be provided?
Yes. See "Attachment O - Historical Workload Data" incorporated into Amendment 0001.
#9. Staffing/Incumbent Workforce – How many employees are currently on the contract?
There are three (3).
#10. Attachment E: Volume of Work – In reviewing Solicitation No. 140G0126Q0153 for Mail Room, Copy Center, and Warehouse Logistics Services, we noted that the workload volume data provided appears to be dated
December 2019. To better assess the current level of effort, can the Government provide current staffing levels and
EROS Mail Room, Copy Center, and Warehouse Logistics Services – 140G0126Q0153 Page 10 of 11 updated workload volumes for this requirement prior to the site visit so that offerors may make informed travel decisions?
See “Attachment O – Historical Workload Data” which has been incorporated into Amendment 0001 more recent data.
The current staffing level is three (3). However, the required services differ from the incumbent contract. Proposed staffing and labor categories must meet the requirements outlined in the Performance Work Statement.
#11. Staffing/Incumbent Workforce - Can the Government provide the current number of on-site contractor personnel by labor category, along with their SCA wage classifications under WD 15-5369? If available, please also provide current incumbent staffing levels and any anticipated changes to the level of effort for the new period of performance.
Per Section B.1, Pricing Instructions in the RFQ, Offerors are invited to propose labor categories along with their fully burdened hourly rate. See question #5 for current incumbent staffing levels. The required services differ from the incumbent contract. Proposed staffing and labor categories must meet the requirements outlined in the Performance Work
Statement.
#12. Workforce Continuity - Does the Government have a preference for retention of the existing on-site workforce through the transition, and will continuity of incumbent staff be viewed favorably in the evaluation of the offeror's staffing and transition approach?
There is no first right of refusal, therefore the contractor should propose who they deem as the best candidate.
#13. Key Personnel - Will the Government specify which positions are designated Key Personnel for purposes of resumes and commitment letters under Factor B?
The Performance Work Statement identifies the Contract Manager as Key Personnel. The Offerors are invited to propose any additional Key Personnel they deem necessary to meet the requirement.
#14. Attachment J: CBA (10-04-2024) - Will the Government confirm that the wage and benefit rates in
Attachment J (CBA dated 10/04/2024) apply to the successor contractor under SCA Section 4(c)?
Yes.
#15. RFQ Response Page Count - Page Count: To confirm – resumes are excluded from the 50-page Technical limit (per File 3), but the Staffing Matrix and all other Factor narratives count toward the limit. Is that correct?
Yes, that is correct.
#16. Site Visit - The Schedule of Supplies/Services on page 3 states, “*Prime contractor is responsible for ensuring all subcontractors are present during the site visit.* “ The wording implies the site visit is mandatory. Is attendance mandatory for prime and subcontractors contemplating submitting a proposal? If attendance is mandatory, please provide an answer as soon as possible so attendees can make the necessary travel arrangements?
Site Visit attendance is not mandatory. The solicitation provides instructions for site visit attendance if the offeror is interested in participating. The language in question applies only if the contractor would like to participate in the site visit.
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File details come from the government source that posted it. Updated .