QnA_Government_Response_Amend_2_0002.pdf

Number Question Question Reference (i.e. Solicitation Pg 5 Section 1.5 - Minimum

Guarantee) Government Response

1 Is there an incumbent for this opportunity? General

Yes; the contract is currently being performed on bridge Task Order 140P3023F0025 valued at $120,488.68 under GSA IDIQ by AAA Complete Building Services based on original Task Order INP17PD01351 valued at $2,052,112.76 for the base and all options.

2 Will there be an official site visit for this opportunity? General Yes; a site visit has been scheduled for 7 March for all interested. Additional information is available in the Solicitation, pg 3

Can the government revise this requirement, to only require (1) relevant experience to meet this criteria? Size, scope, and complexity are further defined as follows: Scope: Demonstrate the ability to provide all labor, management, supervision, knowledge, tools, materials, and equipment to operate a treatment plant of this size and complexity. Demonstrate the ability to provide all labor, management, supervision, knowledge, tools, materials, and equipment to operate a treatment plant of this size and complexity. On review of the PWS, we believe that relevant experience includes other maintenance services and relevant contracts may not encompass treatment plant services.

Reference: Solicitation; Pg 45 Volume II – Past Performance and Technical Approach/Management; Factor 1 – Past Performance

There is currently no minimum for Past Performance, IAW Section 5.5 and 6.3 of the Solicitation, there is only a Maximum of (5) relevant projects. The Solicitation has been amended to include the following in the size, scope, and complexity, "Demonstrate the ability to provide all labor, management, supervision, knowledge, tools, materials, equipment to operate a treatment plant of this size and complexity and shall also demonstrate experience in pool and fountain operations and preservation treatment; masonry conservation; electrical maintenance; maintenance on fire suppression system; maintenance on HVAC, waste-water, environmental concerns, and plumbing, as well as cover emergency and non-emergency repairs."

Can the government provide historical data on lighting repairs or replacements performed in the last two years?

Solicitation: 5.1.1 Lighting System, 5.1.1.4

This is newer language to the contract so the data does not exist. It is an item that has high visibility and lights do go out all the time. Contractors are not responsible for any existing issues to the system when taking over, beyond bulb replacements. Once a new contractor starts they will need to perform a detailed inspection listing any current issues. New issues after that are part of the contract as specified in the scope. Old issues will be treated as repairs as needed.

5 Can the government provide the # of backflow preventer Solicitation: 5.1.2 Plumbing Systems, 5.1.2.1 Number of Backflow Preventers is provided in Exhibit 2 - NPS WWII Equipment, Systems, and Maintenance Items

6 Provide the number of restroom units to maintained under this contract Solicitation: 5.1.2 Plumbing Systems, 5.1.2.3 Number of Restroom Units is provided in Exhibit 2 - NPS WWII Equipment, Systems, and Maintenance Items

Can the government provide these attachments, the solicitation doesn't include any equipment lists, facility listings, or manuals to reference for pricing purposes

Solicitation: 7. Attachment/Technical Exhibit List:

In accordance with the Solicitation document, exhibits are available upon request via email to the Contracting Officer; however, the following exhibits have been added to the sam.gov website: Exhibit 1 Safety Health and Environmental Plan Exhibit 2 NPS WWII Equipment Systems and Maintenance Items Exhibit 4 NPDES Discharge Permit Exhibit 7 Operations and Maintenance Manuals List Exhibit 8 Quality Assurance Surveillance Plan Exhibit 9 NPS Identification Requests for exhibits that are not attached to Sam.Gov must be requested no later than 1600 Eastern Time, March 7, 2024. Quoters are responsible for following up with the Contracting Officer if they do not receive a response to their request for the attachment(s) prior to the solicitation due date and time.

Can the government elaborate on how service calls and PM records are expected to be maintained? Is this a government or contractor-provided system?

General Service calls and Program Management (PM) Records are to be maintained by the contractor by method of the contractor's choosing and will be a contractor-provided system

Will the contractor be provided with a contractor office area and equipment storage area? If so please provide general locations

General There is an office area where the computer is for the site. Storage is limited but there is some space in the same building (the restrooms) that the office is in.

Can the government provide a revised due date? Without equipment listings we can not begin pricing and technical elements

General To allow for adequate response time following posting of the QnA and the Site Visit, the Solicitation due date has been extended from 26 Feb to 11 March; see answer to Question 7

Was an 8(a) Set-Aside considered?

General

Small business socioeconomic contracting programs were considered in accordance with FAR 19.203(c), and with the consideration of the results of Market Research, including responses from industry received from a sources sought, in accordance with FAR 19.203(d), it was determined that a small business set-aside would be utilized for this acquisition under FAR 19.502-2

Was a Service Disabled Veteran Owned Small Business Set-Aside considered?

General See response to Question 11

140D0424Q0127 NAMA WWII Operations and Maintenance Services Questions

Attachment 1 states that "The contractor is required to obtain the services of a company(s) which handle fire and security alarm systems. This company(s) must be certified by the manufacturer to perform maintenance repairs and provide software and hardware upgrades to the system(s) within the facility."

What fire and security alarm systems are currently in use the facility? Also, may the prime contractor perform the required services itself if it employs qualified and certified personnel?

Attachment 1, PWS, p. 27, section 5.1.6.1 The prime can perform services as long as they have the properly certified personnel. Fire system is Notifier -NFS-640. There is no security system, but a keypad for door combinations.

14 Is Government-directed travel anticipated under this contract? Attachment 1, PWS, p. 14, section 1.26 IAW solicitation section 1.7, no travel is anticipated.

The PWS states that the contractor is responsible for repairs made as part of preventive maintenance. Please provide a total estimated annual cost of such repairs.

Attachment 1, PWS, p. 21, section 4.2.1

We are unable to provide an estimate. These "repairs" refer to parts/gaskets/belts/lubricants/etc. required to be replaced during preventative maintenance by the manufacturer. If equipment breaks and it is not related to preventative maintenance not being performed or improperly performed then they are considered regular repairs.

The PWS states "the proposal must include the qualifications of the individual or company performing water treatment." There is no corresponding requirement in the solicitation instructions to offerors. Is it the Government's intent that these qualifications be included in the response to the solicitation, and if so, can the Government provide guidance as to where this information should be provided?

Attachment 1, PWS, p. 26, section 5.1.5.8.1

Solicitation sections 5.6 and 6.4 have been updated to reflect updated requirements for Key Personnel resumes

The PWS states "The contractor is responsible to perform maintenance on all elements of the system including annual updates of the Apogee software package and computer repair...This software update is to be done at the contractor's expense." Is it the Government's intention that the contractor will generate code to actually modify the existing software, or that the contractor will install or patch code provided by the Apogee software developer on relevant computer systems? If the former, please provide the estimated annual cost or labor required for the software updates as bidders have no insights into the state of the software and the number and complexity of updates required.

Attachment 1, PWS, p. 29, section 5.1.8.3

The system is a Notifier -NFS-640 the software updates are needed to keep the system running. The government does not have any data on the software needs.

The contractor is to provide in their proposal their charge for maintaining this system and its software.

The PWS states "Litter and debris shall be picked up from the site minimum of 3 times per day, between 5:00 -7:00..." Is it the Government's intent that litter pick up must begin by 5:00 AM, or that it must occur during that time period and be complete by 7:00 AM (i.e., if it requires one hour to complete, could it begin at 6:00 AM)?

Attachment 1, PWS, p. 42, section 5.1.15.13 It is the Government's intent that litter and debris pick up will occur and be completed anytime within the stated time periods

The solicitation states that Past Performance size, scope and complexity will be evaluated relative to the "maintenance and operation of a treatment plant of the same size and complexity." Is it the Government's intent that past performance maintaining and operating water and/or sewage treatment plants is the primary determinant of past performance relevance? While maintenance of the monument's water features is an important element of the performance work statement, there are numerous other important but completely unrelated tasks. This is confirmed by language on p. 50 that states "Contractor shall demonstrate experience in pool and fountain operations and preservation treatment; masonry conservation; electrical maintenance;

maintenance on fire suppression system; maintenance on HVAC, waste-water, environmental concerns, and plumbing, as well as cover emergency and non-emergency repairs."

Solicitation, p. 48, section 8.3.

The solicitation has been amended. See answer to question 3 above.

Would the Government consider scheduling a site visit with an engineer for information gathering?

N/A A site visit will be scheduled; but only one with all interested parties. No special or additional site visits will occur; see response to Question 10

Is there a current company performing work on the Equipment Control System?

Attch 2 pg 4 section 1.5.5 System is maintained by the current contractor. AAA Complete Building Services

Could the Government provide the name of the Equipment Control System manufacturer?

Attch 2 pg 4 section 1.5.5 Micro tech is the company that built the control panel

Is there an area to stage an office trailer and maintenance lot close to the memorial?

N/A No

24 Is there a specific fencing required for the office trailer and maintenance lot? N/A No trailer can be put on site.

Could the Government share the average number of service and emergency calls received per month?

Attch 1 pg 12 section 5.2.1/ pg 17 section 5.3.3

It is a highly visited site with, visitor services, and fountain features, that is also effected by the weather and seasons. There are usually system issues, small pieces of equipment broken daily, and constant cleaning needed (i.e. cleaning a spilled drink, broken hand dryer, toilet overflowing, light out, or something physically broken by public, also add in all the mechanical systems things break down all the time. Some of these issues are just day to day things they may get a call to go fix, others like a piece of equipment broke down or was physically broken will require an estimate for a repair.) This could be estimated to be five instances per month, but may vary significantly month to month. Additionally, not all calls will result in a quote and may just take place as a part of standard operational or preventative maintenance. Emergency calls consisting of larger issues requiring task orders are a new feature of the contract and there is no data to provide.

26 Would the Government provide a list of equipment for this facility? N/A A list of equipment is provided in Exhibit 2 - NPS WWII Equipment, Systems, and Maintenance Items

Would the Government consider waiving the Professional Associate or Fellow of the American Institute for Conservation requirement?

Attach 1 pg 14 Section 1.24.7 No

On tab "Preventative Maint TO Rates" can the government confirm that only Labor is to be priced (i.e. E23 Total Labor)? Where should cost associated with PWS 4.2 be priced?

Attachment 3 Pricing Sheet

Materials mentioned in section 4.2 of Attch 1 PWS WWII Memorial Operations and Maintenance and Attch 2 PWS WWII Preventative Maintenance TO should be included in the fully burdened monthly and annual labor costs on Attch 3 Tab "Preventative Maintenance TO Rates" . The monthly and annual rates should be inclusive of all supplies, equipment, facilities, services, and materials required to perform the requirements of the PWS. Materials mentioned in section 4.2 of Attch 1 and 2 PWS' are separate from materials required for emergency and non-emergency repairs mentioned on Attch 3 Tab "IDIQ Maximum Rates" that will be separately priced

"Materials up to $500 each for repairs during Preventative Maintenance. This limit does not pertain to manufacturer required preventative maintenance parts." Can the government confirm that they will provide manufacturer required preventative maintenance parts?

PWS 4.2.1 (Page 21) The government will not provide parts. This is referencing belts, gaskets, lubricants, filters, other parts recommended to be replaced during routine maintenance.

Can the government confirm that on tab "IDIQ Maximum Rates" that Column F should only be the price of one hour (fully loaded) worth of work for Column A labor category and that the quantity is not to change?

Attachment 3 Pricing Sheet

On tab "IDIQ Maximum Rates" of Attch 3, Column F should represent the fully burdened hourly rates for the Labor Categories in Column A for emergency and non-emergency repair services. The 1 hour quantity is to provide a baseline for evaluations for the Total Evaluated Price; however, during performance of the IDIQ quantity of hours for needed repairs is unknown and subject to vary.

Therefore, the Total Evaluated Price (TEP) for evaluation purposes consists of the sum of the proposed hourly fully burdened IDIQ labor rates added to the Preventative Maintenance Task Order (TO) total.

Can the government confirm that Bronze maintenance (i.e. cold and hot wax) can be performed during normal working hours?

PWS 5.1.10 (page 30-34) Yes. Bronze maintenance can be performed during normal working hours.

Can the government provide the model and serial number for the Emergency Generator?

Exhibit 2: Tab "Misc." Model 200DGFC-3755 / Serial E030504108 / Spec F / Cummins Power Generation

"Submit a maximum of five (5) relevant projects (as the prime contractor) that are similar in size, scope, and complexity to the work requirements specified in the solicitation."

(a) Are the submissions limited exclusively to projects where our company served as the prime contractor?

(b) In cases where we have participated in relevant projects of similar size, scope, and complexity as a subcontractor or in a joint venture where our role was critical to the project's success, can these projects be included in our submission? Or are such projects ineligible under the criteria specified?

Solicitation Pg 45 Factor 1 - Past Performance

a) No, submissions are not limited exclusively to projects where the quoter's company served as the prime contractor. b) Yes, you may include projects participated on as a subcontractor or in a joint venture. Solicitation Section 5.5 Factor 1 has been updated to reflect this

Given the SCA requirement to offer the current contract holder's employees the opportunity to continue their employment under the new contract, do we need to include resumes for these incumbent employees in our proposal? Or should we outline our approach to fulfilling the right of first refusal without individual resumes at the proposal stage?

If resumes for incumbent employees are required, can you provide guidance on the process for obtaining these documents, considering these individuals are currently employed by another contractor?

Solicitation Pg 46 Factor 2, Workforce Management

Key personnel are the only personnel whom we are requesting resumes; however, quoters are permitted to submit resumes for non-key personnel.

If they are the same employee working there now, we would not need a resume, just an explanation that the person is the incumbent. However, offerors are advised that they must have a back-up plan if the current employees refuse employment.

Is it a requirement to incorporate the experience of the conservator's past projects in conservation maintenance within our proposal submission?

PWS Page 30 Section 5.1.10.2 Yes, to show that they have the required 5 years of experience stated in PWS Page 13 Section 1.24.5

Who is responsible for maintaining the Siemens BMS as mentioned in Section 5.1.8?

PWS Page 29 Section 5.1.8 The contractor is responsible for the operation and maintenance of the BMS system

37 Does the government provide a CMMS to the contractor? If so, what CMMS?

No, the government does not provide a CMMS.

Pest Management is based on the control for "each pest or invasive species", can the government please provide which pests and invasive species such that the contractor can estimate the cost associated with pest management?

PWS 1.1.13 (p. 37) Pests present include mice, rats, mud daubers, and other insects in a city. There have been raccoons as well that cause issues in this area. However this list is not all inclusive and other pests may appear on site.

Attachment 1 and Attachment 2 appear to be very similar PWSs, can the government clarify the purpose of for each attachment and which PWS is to be used on the contract?

Attachment 1 & Attachment 2

IAW the solicitation, the requirements for the overall Operations and Maintenance IDIQ can be found in Attachment 1 “Performance Work Statement (PWS) WWII Memorial Maintenance,” and the requirements for the Preventative Maintenance Task Order can be found in Attachment 2 “PWS WWII Preventative Maintenance TO.

40 Attachment 1 mentions a phase-in period, how long is the phase-in period? Attachment 1 PWS 1.23 (p. 11) The phase-in period will be one-week, from 24 July, 2024 to 31 July, 2024. All documents have been updated to reflect this period

Attachment 2 mentions a "Service Call Log" as a monthly report but there is no description in the PWS of what a "Service Call" is defined as. Can the government please clarify?

Attachment 2 PWS (p. 46)

Service calls are any calls for maintenance, repair, action taken by the contractor at the request of the COR, all documents have been updated to reflect this definition. This is to establish a report that shows COR interaction with the contractor and what actions were taken by the contractor.

The solicitation says to "Describe how corrective maintenance issues will be logged, reported and upon receiving a task order to correct will be addressed...". However, the PWS has no mention of corrective maintenance.

Can the government clarify if this is referring to work under 5.1.16 "Emergency and Special Events"?

Attachment 1 & Attachment 2 PWS 5.1.16 (p.42) The solicitation section 5.6 and 6.4 have been updated to change "corrective maintenance issues" to "emergency and non-emergency repair issues". This is to maintain a log of what has been addressed when, where and how.